Guild Wars 2

Natsu Dragneel.1625:

3am, tired, headach, cold, hungry. Patch me ANet my body is ready!

Eat something and go to sleep. Your free charges will still be there for you. You have like 35 hours left or so before the offer expires.

Alex.9268:

5 more hours and it’s not even the 15th anymore where I live. I don’t like this.

Ahhh, but you see it is still the 15th where Anet lives and will be for about 13 1/2 more hours.

I sent you 50 black lion chests instead.

sorudo.9054:

it’s surely annoying, the patch is gonna hit around 21:00 and i am home at 17:00 >_<
i can understand the time difference and can’t really blame them, it’s just something that makes me a bit impatient the moment i am home.

Make yourself a nice dinner, call some friends or family you haven’t talked to in some time, catch up on that book you got for Christmas and have been meaning to read, or whatever, you get the point. Then the patch will be there before you know it.

alwinp.2791:

Yes, it is an issue. BECAUSE THEY ONLY HAND OUT CHARGES FOR THIS DAY.

I have all the time in the world today, thank god. But alot of players might miss out on the free charges if they plan to bullkitten us with postponing update patch as long as possible.

Don’t announce that kitten if you know the patch might not be ready when promised.

my 2c’s

It’s like a cloth company telling guests to show up during a catwalk show and have a free shirt. then they delay the catwalk to the next day. thats bad advertising..

You have until 11:59 PM April 16th Anet time to get your charges. That is well over 24 hours from now. Actually it is more than 36 hours from now:

To get you started with this new system, we’re giving away five free Transmutation Charges per account to everyone who logs in between the launch of the Feature Pack and 11:59 p.m. PT Wednesday, April 16!

Even if they launched it at 11:59 PM tonight their time you would still have 24 hours.

So what ever 11:59 PM Pacific Time U.S. on the 16th of April in your timezone is your cutoff time. That is 1 minute before midnight on the 16th Pacific Time U.S.

Google “time in Washington state” if you want to keep up on the time there.

There is more than 15 hours to get the free charges:

To get you started with this new system, we’re giving away five free Transmutation Charges per account to everyone who logs in between the launch of the Feature Pack and 11:59 p.m. PT Wednesday, April 16!

There is well over 24 hours left.

It will be here when Anet feels like it is ready to be released. There was a patch a few back that got delayed several hours due to last minute issues. People started freaking out and complaining like crazy because of their personal time zone. This is a big patch so don’t freak out if it doesn’t roll out at the same time as usual patches. Maybe it will, and maybe it won’t, who knows. Keep in mind it is currently only 9:18 AM Anet time. I’m sure they want to have everyone in office ready to go to monitor issues related to the patch when it goes live.

evoRobot.4019:

JustTrogdor.7892:

evoRobot.4019:

JustTrogdor.7892:

evoRobot.4019:

SOOO… I tried the “work around” and now I have to end up downloading 200,000 files again…

conclusion: DONT TRY THE WORK AROUND.

Its just pathetic we have to try and download files, renaming files and playing around with 2 clients to try and get something to work.

You shouldn’t have to unless you deleted the file you renamed or something. Just because the launcher when you run the new file say’s out of 270,000 files doesn’t mean you have to wait. You can close it as soon as it starts to patch.

Nope I renamed the original client, downloaded the new dmg file. Then I opened my original client and it started downloading all the files again. There is no play button until its all finished.

Did you run the new GW2 file first after you ran the installer you downloaded? Then close it when it started to patch then delete it?

Yup, then I ran around in a circle, put my hands together and said a prayer while patting my head and rubbing my tummy at the same time… lol.

Sorry, Im just exhausted with this. What ever happened to an automatic patch? I can download almost 300,000 files another dmg file wont hurt……

Well, I was just trying to help because your last post made it sound like you skipped a step or two. Anyway, I don’t think I can help anymore not being able to really see what is going on on your end.

It really isn’t my job to spend my time here trying to get people through this anyway. Last time I looked I didn’t have a red tag by my name. Sorry I couldn’t help more.

evoRobot.4019:

JustTrogdor.7892:

evoRobot.4019:

SOOO… I tried the “work around” and now I have to end up downloading 200,000 files again…

conclusion: DONT TRY THE WORK AROUND.

Its just pathetic we have to try and download files, renaming files and playing around with 2 clients to try and get something to work.

You shouldn’t have to unless you deleted the file you renamed or something. Just because the launcher when you run the new file say’s out of 270,000 files doesn’t mean you have to wait. You can close it as soon as it starts to patch.

Nope I renamed the original client, downloaded the new dmg file. Then I opened my original client and it started downloading all the files again. There is no play button until its all finished.

Did you run the new GW2 file first after you ran the installer you downloaded? Then close it when it started to patch then delete it?

evoRobot.4019:

SOOO… I tried the “work around” and now I have to end up downloading 200,000 files again…

conclusion: DONT TRY THE WORK AROUND.

Its just pathetic we have to try and download files, renaming files and playing around with 2 clients to try and get something to work.

You shouldn’t have to unless you deleted the file you renamed or something. Just because the launcher when you run the new file say’s out of 270,000 files doesn’t mean you have to wait. You can close it as soon as it starts to patch.

Saraphina.6930:

I’m skeptical of the work around due to download time. How long does the work around process take? I have less than ideal internet so it takes me forever to download a single patch, and I fear having to download the entire game again.

You don’t download the entire game again. You download the installer which isn’t that big of a file then run the installer. Then as per the instructions after that you open the new Guild Wars 2 file it creates in your applications folder. As soon as it starts to patch you can close it and that’s it. No more downloading. Then delete the new file it created and use the old one you renamed. If you are already updated on recent patches there shouldn’t be anymore to download.

snowfaire.2781:

Oh wait, I was probably supposed to change the name of the shortcut not the folder.
Yeah, that’s probably it.
To anyone else attempting to do this, the thing you change the name of should look like a little guild wars 2 icon, NOT a blue folder XD.

Yes you change the name of the application file. You shouldn’t have to do anything in or with the Guild Wars 2 folder located in the library folder.

Have you tried the work around to get your TP to work?

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/page/16#post3895196

No I selected Radiant and don’t regret it. Everyone and their brother has Hellfire. Well a lot of people have Radiant but not as many I guess. I doubt you will get a do over though.

Mystic.5934:

JustTrogdor.7892:

If you are not sure how to rename a file I have attached and image on the easy way to do it. Right click the file, select get info. Under name and extension just change the “2” at the end of Guild Wars 2, to a 3 and click the “x” to close the window and the name will be changed.

easier: select the “Guild Wars 2” application icon, then press enter (or return), edit the name how you want, then press enter (or return) again.

Either way, I just do it the other way out of habit. Not sure when I picked it up.

Are you sure that thing is even legal to ship to whoever wins?

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/page/16#post3895196

Have some of you all above tried this?

SarahWitter.2317:

Hello,

We’re going to need to spend some more time on getting a patching resolution. As this could carry into the weekday, the team would like to give you an optional workaround.

1. Rename your existing application file to something other than “Guild Wars 2”.
2. Download a new “Guild Wars 2.dmg” from here:
http://cloudfront.guildwars2.com/client/branches/Gw2Setup.dmg
(or) from the account manager on guildwars2.com.
3. Open the file and install the application. This installation should fix the certificates issue you’ve been experiencing.
4. When the installer completes and the Guild Wars 2 client begins patching, close the application.
5. Delete the new “Guild Wars 2” application that the installer placed in your Applications folder.
6. Relaunch the original application that you renamed in step 1.
7. The application will patch to the latest version.

Thank you for your patience and see you in Tyria!
~Sarah

I found the instructions could use a little more clarity. To help out here is what you do:

1. Go to your applications folder and rename Guild Wars 2 to something else. I renamed it to Guild Wars 3 to keep it simple.

2. Use the link above to download the .dmg

3. Open it and click on the installer.

4. Once it is done go to your applications folder and open the new, “Guild Wars 2” application. If you named the old file Guild Wars 3 like I did it will be right beside it.

5. Once it opens let it run until you see it doing the update, “X number of files out of 200,00 files” or what ever that number is for the total files. I used 200,000 because it is something like that.

6. Now you can close the application, you don’t need to let it finish downloading. Just make sure it started patching first. Then delete the new “Guild Wars 2” file in your applications folder.

7. Rename the file you renamed in step one if you want to back to “Guild Wars 2”. I just did this for clarity.

8. You should be able to launch the game now and see if it works.

Note, if you use different user accounts on your Mac you will need to do this for each account you want to play GW2 on.

If you are not sure how to rename a file I have attached and image on the easy way to do it. Right click the file, select get info. Under name and extension just change the “2” at the end of Guild Wars 2, to a 3 and click the “x” to close the window and the name will be changed.

I hope this helps some of you because from reading this thread it seems there has been some confusion.

All I can say is don’t count on any specific time. There could be some last minute things that could delay the update like we have seen a few times in the past. I’m just saying I don’t think people should get all worked up if the patch doesn’t come out around the same time we are used to.

Yes 3 stones = 1 charge, 1 crystal = 1 charge.

Mystic.5934:

to all those that Sarah’s rename/partial download/delete/rename is not working for:
first, are you sure you did it right? (you do not need to download the entire 20GB update)
second: what version of OSX are you running?
It seems like this works in OS 10.9 (Mavericks) but not 10.7 and earlier?
The wiki says GW2 requires 10.7 or later, so I guess that would mean that 10.7 is no longer supported?

I’m on 10.8.4 on my iMac and finally gave in and decided to use the work around and it worked. One important thing I found is that if you play under different users on your Mac you need to do the work around on each user on the Mac.

The good thing I saw as there are gem store freebies still there for us. A bank access, instant repair and gathering booster.

It’s a Mac bug. They tried to fix it but the fix didn’t work. Anet posted a work around to fix it for now.

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/page/11#post3888287

Xelim.3984:

So maybe they’re the lucky few. :/

Yeah maybe but given how many this has affected what are the odds? I seriously doubt the Mac client is throughly tested by Anet. If it were all these past problems would have been identified. I’m looking at the major FPS crash here.

Xelim.3984:

Most game companies have people who work in programming that have test servers as well as personal accounts on the consoles/platforms they’re working with. I’m guessing the build worked for them, or it worked in the program they’re running, and then it just didn’t work for the live game. This happens a lot with programming.

If the test server they are using to test the Mac client on is so different from the live server, then Houston we have a problem. I know you are a game design major and all, but it seems things with the Mac client are not tested properly. Gem store bug, FPS bug that cost time from a living story event, and now this. Not a lot of live server testing going on or quality checks going on there when it comes to the Mac client. That is painfully obvious.

Reddit if you don’t want to read all the, “I hate GW2. I played for 2 months and will never play again ever but I want to post here in every thread I can find and say I hate GW2,” stuff.

Natsu Dragneel.1625:

I have been getting a completely blank screen continually ^^

See my above post. They recently pushed an update for the Mac client but it failed. Latest news:

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/page/11#post3888055

SarahWitter.2317:

Thank you for the updates all. As you can imagine, we are saddened this attempt was not successful. I will need to continue some coordination and do not have an update or eta for resolution at this time.

Blair.3796:

Point is, Anet could be doing just that, but lucked out and got a mac with no TP problems.

Maybe they need more than one then if they are going to market a Mac product. :P Really I would like them to invite some dedicated Mac users into testing. This would help some Mac users do the work for them testing things. There seems to be a few people around here that really know their Mac stuff. I know it is difficult because of info leaks and such.

A curious question for Anet staff, and maybe I should not have had a few beers at the BBQ I was at, but do you have someone there testing the game on a Mac as if they were an average player? I mean not using your test servers or whatever, but just logging in on a Mac on an outside network and trying to play as if you were one of us. It seems like if someone was doing so they would see that this wasn’t fixed.

I think if you had 1 or 2 people that used a Mac as a standard player a lot of these problems would have been noticed earlier. We have had gem store bug, FPS bugs, TP bugs that I would like to think would not have gone unnoticed if someone there used a Mac to play the game like we do.

Blair.3796:

Oh goody, brand new problem.

Thanks to the update I can’t play the game period. The update requires OSX 10.7.5 or later. I’m running 10.6.8.

I know that technically we’re supposed to run 10.7 for the game, but up until just now running older versions worked just fine.

So, note for all older mac users: 10.6.8 is no longer a usable OS. Gotta go buy a new one.

You can upgrade to Mavericks for free.

I rebooted my iMac completely after the update installed and after restarting the game a few times just to cover my bases. Still no luck.

Nope still not working on my late 2012 iMac. I got the TG update download and all that. I get nothing at the TP. I restarted a few times and still no luck.

SarahWitter.2317:

We believe we have resolved the issue that was preventing the BLTC from loading on the GW2 Mac Beta client.

The updated build will be coming shortly. Please let me know if it resolved it for those who could access a few days ago.

Ready, and waiting to report as ordered!

Boots are one thing, but everyone running around in undergarments, no thank you.

It seems almost every time I’m waiting with a group of players for some event there is always some nimrod in his/her underwear running around in circles and jumping up and down. I suppose they are hoping for something like this to occur:

/map
Player C: OMG do you guys see that guy running around in his underwear? LOL that’s hilarious.
Player R: HAHA yes I saw it. That’s freaking insanely funny. I took a bunch of screen caps and I’m gonna put them on my Facebook. LOL
Player A: Man that is a riot. Look at that guy. HAHAHAH
Player P: I took a video. I’m going to put it on Youtube as soon as the event is over. This is classic.

No thanks. If you want to play a game where people run around naked play Second Life.

It is a known and ongoing bug. Apparently Anet is working to fix it.

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/page/10#post3887676

When asked to clarify, Anet staff stated they are working on it over the weekend and will keep us in the loop.

SarahWitter.2317:

JustTrogdor.7892:

Hi Sarah,

Thanks for stopping by to update us but just to clarify… Does this mean it is being worked on as we speak or meaning worked on during normal business hours continuing on Monday?

Yes, there is a team of us that have been working on this today.

Great to hear! Thanks for the update it means a lot to us.

I can’t see them adding tools like that. Some people buy more than one for the convenience of not having to swap them back and forth. So in turn Anet sells more of them. However, it would be cool if they added boosters to the wallet. Of course there is only so much they can add to the wallet before it would be some huge screen of stuff that would be hard to navigate.

SarahWitter.2317:

Hey all,

I’m just stopping by to let you all know that we are still working towards a resolution with the issue for the BLTC not loading that started a few days ago.

We’ll be sure to update this thread when we have some updates.

Thank you for your patience,
Sarah

Hi Sarah,

Thanks for stopping by to update us but just to clarify… Does this mean it is being worked on as we speak or meaning worked on during normal business hours continuing on Monday?

noor.7960:

You can even purchase using your own credit card / paypal on crossover and everything will go smooth ( I’ve already tried that for the sake of this issue ).

I’m sorry but I highly discourage using crossover or bootcamp to spend money on gems. We don’t want to give Anet the idea that what is going on with the Mac client is acceptable and we are willing to go out of our way to give them money anyway.

https://forum-en.gw2archive.eu/forum/support/mac/Black-Lion-Trading-company/

It starts out 8 month old posts but after a few pages you will see we are waiting for a fix.

UrsaMaritima.8604:

snowfaire.2781:

I came here to see if there was magically a fix since Friday night, but just more complaining. lol.

Haha, that’s these forums for you. Sigh.

Can you blame people though? This isn’t some small bug or glitch. Without access to the TP the game starts to become borderline unplayable because you can’t sell items, you inventory fills up, and you can’t buy items. If this affected PC and it was in the same state we are now it would be the single biggest thread in the history of the forums and I guarantee you it wouldn’t be filled with posts like, “Hang in there everyone. I know they promised a fix that didn’t happen but stay happy!”

Yifang.8260:

Methinks someone’s frustrated with the downtime on tp and is lurking on the forums to pass time hehe.

You and me both I guess. Maybe I should post my recommended reading list for the weekend. May I suggest , “A Year in Provence” by Peter Mayle. It is a great read about a Brit that moves to Lubéron, France to live life in southern France. It is witty, fun and entertaining. When I was stationed in Germany my girlfriend and I took a trip to southern France and went to some of the places he described in his book. It was great fun. Or if you want something a little more gritty read “Less Than Zero” by Brett Easton Ellis. An interesting look into 1980’s lost generation casual nihilism. Or watch the movie but it isn’t as good. Happy reading.

Yifang.8260:

JustTrogdor.7892:

God Of Mustard.6354:

CC Danicia.1394:

Got a note back from the team. The fix hasn’t resolved the issue, so we’re still working on getting it working. As soon as we know more, we’ll update.

Ah, typical Anet. Prehaps running GW2 via crossover is the right way to go…

Let’s give CC Danicia a break. At least CC has taken some time to post here. I don’t think CC has ultimate control over what happens with the Mac client and is just trying to be here as a voice for Mac customers. It is better than what we used to have which was close to nothing heard ever from Anet. So I’m glad CC is here even if we still don’t have a fix.

No never once did I take it out on them, sure is a hard job bringing bad news but someone’s got to do it sadly. What would be nice if we can directly talk to support in game, at least we’d get some feedback quicker.

Don’t know what you’re talking about recent user there’s been plenty of constructive messages here, if this issue had affected most windows users I very much doubt their posts would be very professional

What I wasn’t even quoting you? As far as, “sure is a hard job bringing bad news but someone’s got to do it sadly.” I don’t know if you have been around this forum as long as I have but having any news, good or bad, is fairly new over the last few months. We spent a long time completely in the dark. Here is an example:

https://forum-en.gw2archive.eu/forum/support/mac/WARNING-Mac-forums-no-longer-supported-byAnet/first

Roll alt, DR>RS>TG in less than an hour once you learn it, 9 trans stones.

God Of Mustard.6354:

CC Danicia.1394:

Got a note back from the team. The fix hasn’t resolved the issue, so we’re still working on getting it working. As soon as we know more, we’ll update.

Ah, typical Anet. Prehaps running GW2 via crossover is the right way to go…

Let’s give CC Danicia a break. At least CC has taken some time to post here. I don’t think CC has ultimate control over what happens with the Mac client and is just trying to be here as a voice for Mac customers. It is better than what we used to have which was close to nothing heard ever from Anet. So I’m glad CC is here even if we still don’t have a fix.

MageIanBorthwick.3054:

The way it was presented was that the game was native for mac in all the ways they tried to attract us to the game.

I’m not the biggest fan of how ANet has handled the Mac client but to be fair they don’t advert it as a native client. Google Guild Wars 2 for Mac (this was the first page I found when I was looking at buying GW2) and you get this page:

https://www.guildwars2.com/en/news/announcing-guild-wars-2-for-mac-beta/

To bring Guild Wars 2 to the Mac, ArenaNet worked with our partners at TransGaming, whose Cider technology allows us to mirror the game experience as closely as possible between the PC and Mac. This means that future updates to Guild Wars 2 will be available for both platforms simultaneously.

Certainly there are other statements on that page I find misleading as far as Anet’s enthusiasm for the Mac client but it is clearly stated it is run through Cider.

When I use the LFG tool and see a “No stacking” in the description I almost always join that group. It’s often more fun, slower, but fun. So if you don’t like stacking do myself and others like me a favor and advertise your LFG as such. We are here for you.

While I understand that this is most likely a difficult issue to resolve I’m kind of stuck now where I can’t really play. My main’s bags are full of stuff I won’t salvage or sell at vendor cost because I’ll take a loss. I’m in the middle of crafting some items I need mats for and can’t buy. I’m stuck playing alts I guess but even then their bags will fill as well. The seriousness of this bug is bigger than I think some people think because of the limitations it puts on what we can do as far as inventory management and being able to profit from loot.

I just hope that it gets fixed soon. I’ll take this time to catch up on some books I’ve been meaning to read.

robinsonpark.9845:

Is there like a MAC guild.. because i see this problems are gonna keep happening.

I have a Mac guild. I started it with the intention of it being a guild for Mac players but decided I don’t have time to run a guild properly so it is just my personal guild bank. The Mac Mob [iMob]. I’m not in another guild so I rep it all the time.

Nageth.5648:

This is a good example of why we need better communication. It is pretty clear that this, while sucky for us, wasn’t really avoidable. Hopefully in the future they can be a bit faster to fix such problems but I think explaining what is going on will help us understand what is going on and be less likely to think Anet is just being dumb.

Well it seems someone posted more information about it, on Reddit. I’m not sure why they couldn’t have posted the same info here. Luckily another member found it and posted it.

snowfaire.2781:

Yep, it’s so hard to be patient for east coast though.

Well, you are going to have to do your best to try.