Guild Wars 2

if it’s alt+tabbing on it’s own it sounds as if there is some process running that is causing it to do that. Sometimes when you are in an application and the system or another application tries to alert to something it will alt+tab automatically. AV programs will sometimes do this as will Firewall alerts. Do you have anything else running, perhaps a background app?

Looks like a laptop? What OS (i.e. Win7 64bit)?

This may be a dumb question (not ever using VirtuMVP and having to look it up) but are you sure this wasn’t a ‘trial’ based software that came with your system/mobo? Is it possible the trial ended and now you need to buy or remove?

Just a thought.

System Specs please…

Excessive heat will explain it. But now the heat issues is taken care of, if the issue with GW1 still exists, I would say it’s something different. If you are playing on American servers with that ping that could be why your lagging. Where do you live? Cause with the pings you posted, it sounds as if you live outside the US.

What are your ping times for GW2? Check other MMOs and see if it’s an issue across all games. If so that would indicate a possible issue with your connection, if it’s just GW1, it’s more likely something going on in between (outside your local connection) or at their end.

As for the fans on your GPU, they should both be spinning at relatively the same speed, if the speed difference is very noticeable I would say that’s a problem. If the fan that is spinning slower is the one that got stuck, I would say it will probably go out soon. Sitting for a length of time with that much heat, and trying to spin but not able to, it’s probably damaged it. You might even consider returning the GPU for a replacement.

DCG.6142:

Rabbiddog.7690:

Do you know for sure it’s your GPU and not your CPU fan making all the noise? Make sure your case is well ventilated. It sounds like you may have a ventilation issue. If it’s in a cubby hole (like some computer desks have) pull it out and run it in the open. The loud sound is most likely your GPU or CPU fan spinning up to try and cool the device.

If it is your GPU and the case is well ventilated, then I would recommend clocking your GPU back to stock speeds. GW2 seems to have an issue with OC’d GPUs.

Alright, will try this out. I’ll give you a feedback soon. And yes, it’s in a cubby hole but it never happened to me with my last build.

Yes but your previous GPU/CPU wasn’t kicking out nearly as much heat. A well ventilated system should at least have a fan on the front drawing in cool air, and a fan on the back (top is good too) pulling the warmer air out. Also if there are ventilation grills on the sides it’s a good idea to not obstruct them. Also the fans in the back shouldn’t be in an enclosed space as the heat will build up around it and the fans have to work that much harder to try and cool everything down. When you first stated your case gets real warm to the touch, that was an indicator that yous system is not ventilating the heat adequately. No case should get very warm to the touch.

I was fine when the game first released. Then I started getting huge FPS drops in caves for a while. Then it stopped. Not sure what changed other than a patch or two. But I was getting it for a while.

Do you know for sure it’s your GPU and not your CPU fan making all the noise? Make sure your case is well ventilated. It sounds like you may have a ventilation issue. If it’s in a cubby hole (like some computer desks have) pull it out and run it in the open. The loud sound is most likely your GPU or CPU fan spinning up to try and cool the device.

If it is your GPU and the case is well ventilated, then I would recommend clocking your GPU back to stock speeds. GW2 seems to have an issue with OC’d GPUs.

Deathmond.7328:

Found some solution for me…meybe this help somebody others. So after log in game I use Alt+tab and wait 10-15 minutes (make tea/coffee etc) then I use Alt+tab again and from now I can play GW2 without Display Driver crush(and meybe PC freeze for somebody)

Then that would definitely be an overclock issue IMHO. Doing what your described all your doing is removing the load off the GPU for that time your alt-tabbed outta the game. You could just as easily clock your GPU back a bit and not have to worry about alt+tabbing outta the game for 10-15 minutes.

shrugs But hey, whatever works for you.

Nitro.4732:

something doesn’t look quite right with that DxDiag you have a 4GB page file and your pc is currently using 3.7GB this suggests to me that you have quite a lot of task running on your pc. It might be worth looking into that aswell as the graphics card issue.

I noticed that too. He/she’s either got it set manually or he/she’s running out of hard drive space. Either could cause issues.

Reboot?

Oh wait, let’s do it IT Crowd style…

“Have you tried turning it off and on again?”

System specs please.

There is nothing much short of a new computer that will help raise FPS. You are running pretty dated and barely minimum hardware to run the game. Sorry, wish there was a better answer.

System specs please.

The OP wasn’t complaining, he/she was asking for help. There’s a difference.

Like the others stated, it’s most likely your CPU being overclocked. If you know someone with a decent amount of computer knowledge perhaps they would be willing to help you.

OR, If you feel comfortable doing it, you have a Gigabyte board, reboot and upon reboot hit the delete button (you may have to tap it several times) to get into the BIOS and in there should be a “Load Fail-Safe Settings” Option. This will set all your BIOS settings (particularly the CPU settings) back to stock (no over clock). Hit F10 and select Y to save the settings, then boot up and try the game again.

This game is CPU intensive so most likely it is your CPU.

Hmm, I’m using the same setup and running smooth as butter. Post your GPU settings and I’ll compare em to mine and maybe we can figure out where the issue is.

Phaze Delta One.2834:

Anduiril.8069:

Phaze Delta One.2834:

That isn’t how it works. 32bit clients can address up to 2GB of system ram, 64bit clients can address up to 4GB of system ram

A 32bit OS can use almost 4GB of RAM. A 64-bit system can use more RAM than is possible to put in a PC. It isn’t doubled it’s exponential.

I know know the difference between a 32bit OS and a 64bit OS. What i’m referring to is the difference between a 32bit .exe and 64bit .exe. A 64bit .exe does not have the capabilities that a 64bit OS does, it’s still limited to 4GB of system ram.

As another poster said, you can use a 4GB patcher, but what’s the point. The game will use no more system RAM than is required to function properly.

Actually that’s not entirely correct. Under a 64bit OS, a 32bit application (with LAA enabled) can access up to 4GB of RAM. While a 64bit application can access up to 8TB of RAM. Though with Windows licensing restrictions (much as with Server editions) the amount of RAM supported by the OS is far less than 8TB. The point is however, that a 64bit application can access in excess of 4GB RAM.

I found a couple places with more up to date driver you can download. AMD’s stupid driver detection tool is crap. Had the same problems with my old HP running an AMD card. Ended up downloading drivers from third parties.

http://drivers.softpedia.com/get/GRAPHICS-BOARD/AMD/AMD-Catalyst-Mobility-Display-Driver-123-for-Vista64-Windows-7-x64.shtml

http://notepad.pathetickittenroach.com/1285/an-archive-of-amd-mobility-win-7-x64-drivers/

How exactly are you trying to update them? What errors are you getting? The more detail the better. Your drivers are definitely out of date, by quite a bit. Have you tried downloading the drivers directly from AMD and running the install? According to their site you should be on driver version 12.8.

Also you probably want to report this in the Account Issues forum. It’ll probably get moved there anyway.

Swedemon.4670:

AMD CPUs… this is a bit broad. Although, in general AMD CPUs are an economical choice. As such we inherently give up quality of gameplay to save money.

ArenaNet has stated they are constantly working to improve their engine’s performance. That is the likely response to this question which includes any budget CPU.

That said, I have read a number of users with AMD rigs that are playing just fine, albeit most are overclocked.

AMD rig here (nothing OC’d either). Playing everything maxxed and smooth as butter. My rig chews up any game I throw at it. I think some of the issues stem when people get AMD CPUs and Mobos but then get an Nvidia GPU. I typically keep it “all in the family” so to speak. In other words, If I get an AMD CPU and Mobo, then I’ll use an AMD GPU. If I have an Intel CPU and Mobo then I’ll use Nvidia GPUs.

In any case, no overclocking and playing the game at highest settings with no problems.

But both share the same hardware. So if it’s a hardware issue then both should experience the same reaction. I would recommend setting GW2 graphics settings to low and see if you still power off. I would recommend first downloading and installing CPU-z and GPU-z. Run those, then start up your game and play for a bit then check temperatures (especially the video card). Also, before doing so, disable that Asus-EPU4. What’s your PSU rated at?

When you say you tried playing on another OS, do you mean another computer altogether? Or you have a dual boot system and tried it on the other OS? What is the other OS?

“awesomium_process.exe”

Don’t you know? That’s the process that runs that makes you infinitely more awesome.

:D

No but seriously, that’s the process that allows the game to interface with the web (IIRC). Other games use it as well.

If your sure your system isn’t overheating then it could be a hardware issue. No BSOD? Just a power off? Can you immediately power your system back up?

Legitemy.9041:

Rabbiddog.7690:

Legitemy.9041:

Uhg, im sorry..
I have 4GB ram ofcourse (why would I be running 64bit else).

I have tried running -repair but it also doesn’t work.

Oh, lol! In that case. Try an uninstall/re-install.

(it’s noted in the list of what I tried)
I’ve deleted the whole guildwars 2 map and also the map in /users with data.
Then ran install again and I get the same error.

Looking at the log you are getting a memory error. And your memory usage is up there. I would try stopping unneeded processes/applications and see what happens. Is your page file/virtual memory system managed or hard set?

Legitemy.9041:

Uhg, im sorry..
I have 4GB ram ofcourse (why would I be running 64bit else).

I have tried running -repair but it also doesn’t work.

Oh, lol! In that case. Try an uninstall/re-install.

Legitemy.9041:

Rabbiddog.7690:

Phenom II X3 black edition (2.8 ghz)
ATI RADEON HD4870 Vapor-x edition

>2gb ram

Windows 7 64 bit SP1

I indicated your most likely issue.

It meets minimum requirements en hasn’t been a trouble before.

I reiterate my above post.

But as Insanity noted. Try a repair. If that doesn’t work, try uninstalling then re-installing the game.,

Phenom II X3 black edition (2.8 ghz)
ATI RADEON HD4870 Vapor-x edition

>2gb ram

Windows 7 64 bit SP1

I indicated your most likely issue.

Swordbreaker.2581:

^Sorry mom. We’ll make sure to wear our bubbles whenever we go outside.

Of course the OP could listen to others offering him help in overclocking. That of course is a dangerous path. I prefer to help him by suggesting he get a better knowledge of the subject before attempting it. But by all means, continue giving him tips on overclocking. It’s not my system (or yours) he’s screwing with.

;)

Ferzend.6532:

Rabbiddog.7690:

Just because it has been shown to be overclocked to 4.4 doesn’t mean it will be stable when overclocked. There are many other variables to consider, like differences in the motherboards, voltages etc. Overclocking is a risk, if you are getting BSODs then it’s probably safe to say it’s due to the overclocking. One way to tell for sure is to set it back to stock speed (set everything back to stock in BIOS as well) and see if you still get BSODs. If not, then yes, it’s because of overclocking.

WARNING!!!: I would not recommend overclocking components unless you are well versed in the subject. Beginners can easily fry hardware by overclocking. If you plan on being an overclocker, I would first recommend you read up on the subject (read, read, read). Also make sure you become as familiar with your hardware as humanly possible (again, read , read, read). Knowing what the limitations of your hardware will only help to keep you from inadvertently frying a component.

i know the basics, keep temps low and dont increase voltage if your a noob. is there anything else thats very important?

No offense but if all you know are the “basics” then I wouldn’t be attempting any overclocking. Are you familiar with the term “Knows just enough to be dangerous”? Only knowing the basics in overclocking can get you some dead hardware. Best to read more until you have better knowledge of overclocking.

In the meantime I would set everything back to stock and enjoy the game.

Smackjack.5071:

GW2 .exe is LAA so the limit will actually be 4gb. In theory the extra 4gb should not be a issue , in practice it can. It is not unthinkable that it is and would not affect his performance at all since it is not being used but it is present.

P.S even on a 64bit os a 32bit non LAA exe will not surpass the 2gb limit.

I was aware that without LAA the limit for a 32bit application on a 64bit OS is still only 2GB. However on a 32bit OS, there is no LAA option for applications, the limit is strictly 2GB.

LAA was the issue with Oblivion and Skyrim. The devs didn’t enable LAA at launch. Some kind gamer (I forget his name) put out a little utility to enable those games for LAA. Then later the Devs patched it to make it LAA.

HCProfessionals.3601:

Also, check to see what programs you have running in the background – antivirus, etc. See if you can set your virtual memory a little higher as well. Start -> Right click Computer -> Properties ->Advanced system settings -> Settings under Performance -> Advanced Tab -> Change -> Set to custom size if not set already using the recommended value.

Unfortunately, with a 32-bit operating system, you can have up to 4GB/RAM and actually only 3.4GB will be usable.

And not to mention under a 32bit OS, the per-process limit is only 2GB of RAM. Take into account (as HC pointed out) additional processes running and eating up precious RAM as well.

Just because it has been shown to be overclocked to 4.4 doesn’t mean it will be stable when overclocked. There are many other variables to consider, like differences in the motherboards, voltages etc. Overclocking is a risk, if you are getting BSODs then it’s probably safe to say it’s due to the overclocking. One way to tell for sure is to set it back to stock speed (set everything back to stock in BIOS as well) and see if you still get BSODs. If not, then yes, it’s because of overclocking.

WARNING!!!: I would not recommend overclocking components unless you are well versed in the subject. Beginners can easily fry hardware by overclocking. If you plan on being an overclocker, I would first recommend you read up on the subject (read, read, read). Also make sure you become as familiar with your hardware as humanly possible (again, read , read, read). Knowing what the limitations of your hardware will only help to keep you from inadvertently frying a component.

Smackjack.5071:

U have a 32bit OS with 8gb of memory installed. Maybe it glitches out because of that. You could try and remove 4gb’s and see what happens, just a idea btw. It is not the first time i have seen out of memory errors in W32 due to page filing glitches etc in several games , especially memory hungry games like MMO’s.

P.S The 8gb is not doing anything anyway in that system. At most it will be able to use 3.5gb but that depends a lot on how much memory there is on your videocard and other devices. In your case you will not have more then 3gb (rounded number) availlable for anything.

Edit: what are your pagefile settings?

The extra memory will not hurt anything. It’s just memory that is not being used (might as well pull it). I suspect his\her memory issue is the fact he\she is running a 32bit OS. Even though the OS sees 4GB of memory overall, the per-process limit is 2GB. If GW2 tops out at that. then you’ll get out of memory errors and crashes. So this means that GW2 only has access to 2GB of RAM (This doesn’t even account for other processes eating up RAM as well), the other two is reserved for the system. There is a command you can run to change the kernel memory requirement to allow the per-process limit to access up to 3GB (lowers the system requirement), but I wouldn’t recommend it as it can make your OS unstable.

On the flip side a 64bit OS has a per-process limit of 8TB (IIRC). So an application would have no problem accessing above 2GB of RAM. This same 32bit OS issue came up in Oblivion, Skyrim, TSW, and probably many more games I don’t know about. Computer games have a tendency to have a higher memory need than other applications. My suggestion would be upgrading to a 64bit OS.

@Gareni, Did you build this computer yourself?

It sounds like your PSU is going (gone) up. I wouldn’t recommend powering your system back on as a bad PSU can also damage other components and instead of just replacing the PSU, you end up replacing a CPU as well.

You mentioned RMA. Is this a retail computer?

NVM, saw the Newegg link. Yes, I would RMA it.

One thing to note to everyone coming down on Zpiven. Being from an IT support background, I always keep in mind that not everyone thinks on my level. What may seem common sense to us may be foreign to someone else. The one thing I always keep in mind when supporting customers is they probably don’t know what I know. That said, the more productive route would have been to offer this person up viable support options instead of criticizing him/her for the lack of knowledge that we have.

His\her frustration is understandable, your lack of understanding is not.

Zpiven, if you know someone who is knowledgeable in computers, I would recommend contacting them to help secure your system. Or in the least, As Gaile stated, contact ArenaNet support and they should be able to help you.

Saraphim.1230:

Worth noting, that on receipt of the support response, my hubby did have to click on an email authentication link, and then was able to access his account with his new password. I’d really like to see this in as standard when emails or passwords are forgotten/changed.

I believe this is the case. Right before they disabled the ‘forgot password’ function (due to all the hacking) I got an email from them stating someone requested a password change on my GW2 account. It was the standard email stating that if I didn’t request it then do nothing and the password won’t be changed. And of course, just to be safe, I changed the passwords to the mail account (though it wasn’t hacked) associated with my GW2 account as well as my GW2 account password. Haven’t had any unauthorized activity to date.

Computer specs would help.

You running 32bit or 64bit OS?

Impaler.6204:

Rabbiddog.7690:

Notintheface.3472:

Bellok.4180:

When black people stop using the N word on themselves, will be the day I take that word seriously. I don’t use it personally, but it’s hard to be sympathetic to them when they allow others in their own community to freely abuse it.

/yawn saw that coming. “Context”, google it

The problem is, they often use it in the same ‘context’ when angry at one another. So not accepting this ‘context’ spin. I take the word seriously (I’m Mexican and been called it a few times, by family even). But when it is used by the very same people, and in the same context, who should be the last ones ever using it, it only perpetuates the use of the word by others. You can spin it any way you want, it still comes out the same.

Why would anyone want to use the n word? Who cares?

I don’t understand why non-blacks get so upset when they can’t have something that blacks have. You’ve got plenty of stuff, why can’t you just let it go? I can’t use the word n*, I can’t compete in the Miss Black Universe pageant (for any number of reasons), and I will never appear in a profile in Ebony magazine. So what? I’ve gotten past it, why can’t you?

Get over it.

Apparently you never even read my reply. My response had nothing to do with “wanting” something they have. It was in response to someone claiming that one race using a certain derogatory word is different in context to another race using the same word. When in fact there is no real difference. It had nothing in the least to do with ‘wanting’ something someone else has. Of course if you actually understood the conversation, or read my reply, you might have gotten the point.

Regardless, I’ll just say goodbye to you, and direct my conversations to others.

Shakkles.7809:

However there IS no phone support here so they expect people to just sit in the dark and accept “HAHA we got your money and we don’t HAVE to tell you why you can’t use the product you bought.”

Actually in my previous case it was NCSoft customer support. Probably should have clarified that (though it just now occurred to me). My bad.

Notintheface.3472:

Bellok.4180:

When black people stop using the N word on themselves, will be the day I take that word seriously. I don’t use it personally, but it’s hard to be sympathetic to them when they allow others in their own community to freely abuse it.

/yawn saw that coming. “Context”, google it

The problem is, they often use it in the same ‘context’ when angry at one another. So not accepting this ‘context’ spin. I take the word seriously (I’m Mexican and been called it a few times, by family even). But when it is used by the very same people, and in the same context, who should be the last ones ever using it, it only perpetuates the use of the word by others. You can spin it any way you want, it still comes out the same.

I for one am glad they are taking stringent measures. The one thing I couldn’t stand about WoW the short time I did play it was the abusive community. Good riddance.

Yup, this same thing happened to me in GW. Got banned, wasn’t sure why, then come to find out it was a precaution because my account got hacked. Luckily the corrected the issue fairly quickly (over the phone IIRC).

Dan.9801:

GaileGray.9587:

If you guys give me the character name, I’ll post what you said.

I believe it was Cash Money, and if it wasn’t that, then No Friends

LOL! This is actually quite funny. I know your toon name well (Cash Money) because you were one of the first people added to my ignore list. And I’m no prude, far from it. Perhaps that should tell you something. Just sayin