Dev Tracker

liberation story bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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What’s your current objective?

Thank you

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for the positive note.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Finally got it!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Well done!!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

liberation story bug

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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Move away from the start point and come back. If you’re standing IN the start point when you enter the map it won’t give you a popup—you need to ENTER the marked area. (The same thing happens if you click “no” to the popup. You need to walk way and re-enter the area to get the popup to reappear.)

Recently started lore-focused let's play!

in Lore

Posted by: BobbyStein

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BobbyStein

Guild Wars 2 Narrative Lead

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wait for the PS fix or you will miss a big part of the story.

This is good advice. While I don’t have a firm release date to share just yet, I do recommend that you wait until the Personal Story is restored (with minor improvements) before playing into chapter 6.

I’ll be making a post in the next couple of weeks that will give more details on what changes the update will include.

Edit: Also, thanks for playing. Looking forward to seeing the videos. Are you playing on NA or EU servers?

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Oh yes. In answer to the question, store updates will be coming out soon, but likely not today.

Again, thanks for your patience!

What are you doing up at this hour?!? :o

I’m in Brighton, England, for meetings with my EU team members. Then on to EGX Rezzed in London Thursday through Saturday.

Well that’s explained the extra U in rumor. You are probably posting from one of their machines and their spell check “fixed” it for you.

Actually, I used to live here, and for me “armour” really does have two “u’s.” I have to consciously remove the second “u” in all sorts of words. (One of the founders of ArenaNet gently told me we needed to go with “armor” back when I first started writing website content.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Camera Fixes?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It was set for today originally but got pushed back yesterday, so we do not know. Sometime rather soon I would guess.

Correct. Check the Game Update thread in this sub-forum for a bit more information, but essentially we do not yet have a roll-out time period.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Super Adventure Box [merged]

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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There’s no new information on SAB at this time as far as a return date. You know it will come back at some point in the future, but there is no date to announce right now.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Oh yes. In answer to the question, store updates will be coming out soon, but likely not today.

Again, thanks for your patience!

What are you doing up at this hour?!? :o

I’m in Brighton, England, for meetings with my EU team members. Then on to EGX Rezzed in London Thursday through Saturday.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Oh yes. In answer to the question, store updates will be coming out soon, but likely not today.

Again, thanks for your patience!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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kittenahe — I know you’re excited about what’s coming. So are we. We do want to do our best to make sure everything is topnotch and great, so a little more time for testing is in order. And I believe — although I don’t presume to tell you how to feel -- that you’ll be happy with the update!

Sharen — Yep, I hear you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Ok you guys, settle down. You know better than to start The Rumour Game™!

:D

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Next Game Build: Update

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey there,

We know that some of you are anticipating a new build for Guild Wars 2 on March 10th. We wanted to give you a heads up that the game update is coming, but it will not be going out on March 10th. At the present time, contents of the build is undergoing additional QA Testing. If we get more information about an anticipated timeframe for the build’s release we’ll try to provide that info in advance. But of course as always, we will update in the forums with detailed update notes when the build goes live.

Thanks for your patience.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Items only exist in commerce/prices?

in API Development

Posted by: Pat Cavit.9234

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Pat Cavit.9234

Web Programming Lead

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Once upon a time you were able to place buy orders for whatever ID you wanted w/o restrictions. We have since changed that to enforce that the item has to have been sold on the TP before you can place a buy order. I thought Commerce had cleaned up all the bogus buy orders for items that had never been sold, but it looks like maybe that didn’t catch everything.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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I was out Thu & Fri of this week (home with a sick kid). I’ll review the latest batch tomorrow. Also, login is heavy again (game is on sale!) so we’re likely a bit outside of 3 days for GW2.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Can we get a congratulations to ORomNG?

in PvP

Posted by: Josh Davis.6015

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Josh Davis.6015

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Great games, all! Congrats to oRNG, Abjured, Dankening, and Heaven and Earth. You’re all awesome.

Will "Heart of Maguuma" be continent nr.3?

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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I haven’t looked at it, but I’m pretty sure it’s going to be on Tyria (e.g., id 1). The continents are basically completely separate maps (e.g., check the world map when you’re in Heart of the Mists), and Maguuma is already on the Tyrian world map.

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Hi GM’s!

I’m a community lead on NSP. A group of us are compiling reports on an individual who has previously been banned for WvW griefing on our server, and has since come off his ban. He’s right back at it again. If you can contact me here or in game, we’d like to have it dealt with swiftly. We’ve got screenshots and video if you like, but he doesn’t try to disguise his activities, so I’m sure you could catch him in the act quite frequently.

Also SoS BL is a nice place to find teleport hackers. There’s a specific necro I’ve had my eye on for a few days now… :P
Unfortunate thing about teleport hackers is you can’t grab their name to report them once they’ve teleported away.

In-game mail =) My display is in my sig.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Personal story bugged

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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No, that step is in the middle of the L20 storyline, so it doesn’t require L30. And like I said, I see no case where Fibharr would ever give a “Greet” prompt. (Though if you’re not currently in his storyline, he will just say one line when you “Talk” to him. You only get a cutscene/conversation if you’re currently on the Chapter 2 storyline that he’s in.)

Launching /v2/account (w/ Authentication)

in API Development

Posted by: Pat Cavit.9234

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Pat Cavit.9234

Web Programming Lead

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Any news on this yet?

Got held up waiting for some translations and ironing out some issues. Those went in yesterday so barring any other excitement hopefully will be shipped next week. Ended up being more work than we anticipated to bang it into shape.

Personal story bugged

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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As in my original post, I cannot reproduce this or find any reason why it would fail. Fibharr is sitting and waiting for any player to “Talk” to him, his reaction depends on whether they’re on the story step to talk to him or not. I can’t find any case where he would revert to a “Greet.” Sorry!

Game Update Notes - February 24, 2015

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Fixed a client crash

Why is silk going up in price?

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

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You don’t micromanage markets to maintain equilibrium. Not only is it an incredible amount of work you can never be wrong in, it’s not physically possible inside a live game environment.

You assume that absolute parity is required inside of tiers, I don’t necessarily agree.

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Also, I don’t mind an in-game mail to report a cheat in real time. If I’m online I’ll look immediately. My display name is in my signature.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Exposing custom headers for CORS

in API Development

Posted by: Pat Cavit.9234

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Pat Cavit.9234

Web Programming Lead

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Hah, Lawton beat me to it. This is on dev now, we’ll bang on it for a bit & make sure it’s good.

forget wings, it's all about the pigs!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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In case people don’t know, the golden pig on the Gem Store is an obvious nod to the Pike Place Market Piggy Bank in Seattle where ANet is based. I personally would have preferred a gem store mini doughnut machine that is located right next to the pig, but oh well.

Mini doughnut machine, eh? What better way to build strength, endurance, and a sugar high for encounters with world boses!

~quietly flags post for review of gem store team~

Ok, ok, I jest!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

API CDI 2015

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Why is silk going up in price?

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

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First off, ground turkey is amazing. Ground turkey makes you strong.
Secondly, a wild rant != good feedback in any situation.

Let me ask a question, if you could farm silk specifically, but slowly, so the price remained what it currently is or higher, would that be better or worse?

24 hour availability screwed me

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It will be permanent.

I honestly don’t know if the items in question will be “permanent,” if you mean they’ll be in the store forever. I’ve seen items rotate through, and I know that not every item is available every day. What I do know, from the post on the website, is that the items are a sort of preview and they will be offered for a longer period of time and not just a single day sometime in the future.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

forget wings, it's all about the pigs!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Reminds me of a Charlott’s Web quote: “That’s Some Pig!”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Always report as bot in WvW. It calls a GM to investigate.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

24 hour availability screwed me

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Just to confirm:

“Breaking news! We’re releasing future items early for one day only!”

So yes, the items will return.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

please delete

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

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Q: Was there ever a demographic impact that you underestimated after the economy settled down a couple of months after release?

For example, Gaile said that the HoT announcement brought back alot of old players to the game and alot of new players bought the game for 75% off. I would imagine that if a bulk of players levels and reaches endgame at the same time, it puts out alot of demand for certain items at the same time.

Not too much, one of the reasons many markets remain stable is because they are designed to resist major swings with population changes.

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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4/1/15 – 4th March Release Notes
Release Notes:
NEW FEATURES AND CONTENT

  • GM Proheals will now drop a precursor if you can catch him and kill.

Want a bigger version of the wanted poster for printing for my work area!!!

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

The Itzel

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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First bullfrogs, now toads?

What a ribbeting turn of events.

Oh goodness, I must comment on a clever pun. I’m sorry, but it’s required by my DNA! Well played, Pandaman.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Thanks Gus for dealing with our siege griefer that was following our group around yesterday. It was a most welcome sight to see them dealt with. You rock!!

What did he do with the griefer?

Gus suspended the account. I believe it was for two weeks. They were caught placing irrelevant siege to block placement of legitimate siege. We also saw their placement of 50 or so siege as well as ‘stacking’ interact objects (plates of food, for example).

If they violate again the accounts held by them will be terminated.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Just a heads up in case you see the character GM Proheals doing any of the following:

*appearing/disappearing
*teleporting
*running really fast
*not dying
*moving players – very unlikely but I know if I don’t include it….
*changing teams (friendly to enemy at will)

You should not see me doing any of the following:

*fighting back / fighting npc characters
*standing in unclaimed land
*reviving players
*using siege and supply

Here’s my toon:
!http://i.imgur.com/TTVHVaB.jpg!

Questions?

I have a question:

Will you be banning people who actually break the rules, or only people who upset your friends by dancing with them?

If that’s all that person did over the course of a month then they’d still have an account. Time to move on.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

One Day Sales...

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It was a limited time ‘sneak peek’ at things to come.

‘Breaking news! We’re releasing future items early for one day only! Through Friday, check the Gem Store each day this week for an exciting limited-time item! And don’t forget, our Lunar New Year items will only be on sale for a little while longer!’

So the wings (and anything else that comes up this week) will be back again.

https://www.guildwars2.com/en/news/limited-time-special-items-in-the-gem-store-this-week/

Thank you for pointing that out, Shinjo.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Going to PAX East? EGX Rezzed?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I agree with you, Screenager. Rezzed sounds as if it would be a good first game show for players who haven’t been to one, with plenty to do for show veterans. This will be the first time I’ve been to that particular show, but I hear good things about it. PAX East will be much larger and busier. Both, I’m sure, will be a blast!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Going to PAX East? EGX Rezzed?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’ll be so happy to see you guys!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Thank you ANet for being engaged and creative

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Wow, matteboy, I am so sorry I missed this when you posted. But I was looking for a thread, and came across it. What heartwarming comments. On behalf of the team, thank you kindly!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

WINGS!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I think they’re lovely. Congrats to those who have them!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Getting to Know Your Fellow Posters Thread

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It’s threads like these that bring me to the forums. Yay, community.

I completely agree. It’s threads like this, and communities like ours, that have made me absolutely passionate about forums for oh, so many years.

Much <3 to everyone who has posted!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Item-ID by name?

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Not currently, no. Though it’s something that’s being worked on, it’ll be a month or two until it’s ready to use. There might be third-party sites that provide such an API, but I don’t know of any

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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You’ll have to find me in Tera for that I’m afraid – or WoW about 3 years ago.

GM Delicious Intent
Twitter: @ANetCSLead
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GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Great! I’ll get you taken care of in the next hour!

GM Delicious Intent
Twitter: @ANetCSLead
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Why is silk going up in price?

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

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A)ok, i will admit the reality is not that simple, but, thats supposedly what an ideal economy is supposed to promote.

I’m fairly certain Daniel Kahneman won a Nobel Prize in economics for proving that ideal economies CAN’T exist… because right now they are made up of humans .

((note to self – go read up on his “Prospect Theory”))

Don’t forget Tversky. This is maybe my favorite economic study of all time.

GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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You also might find GM Fimm Bjorn patrolling WvW and hunting down the cheaters and griefers.

Same rules apply that Prohea… I mean Michael just laid out.

Here’s my Norn with the moon in the background for mood lighting: http://i.imgur.com/TtLEXM4.jpg

Vote Proheals! #bestGMpic2015

GM Delicious Intent
Twitter: @ANetCSLead
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GM Proheals is running around WvW.

in WvW

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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If only I could roleplay a treasure Skritt with an enormous amount of HP. Catch me if you can!

GM Delicious Intent
Twitter: @ANetCSLead
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GM Proheals is running around WvW.

in WvW

Posted by: Gus Berger.1583

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Gus Berger.1583

Customer Support Specialist

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You also might find GM Fimm Bjorn patrolling WvW and hunting down the cheaters and griefers.

Same rules apply that Prohea… I mean Michael just laid out.

Here’s my Norn with the moon in the background for mood lighting: http://i.imgur.com/TtLEXM4.jpg