Twitter: @ANetCSLead
GM Delicious Intent.5928
Send in game mail to GM Madi Walker.7520
I did that this time though last time I did so I received no reply and people kept seeing the hacker around.
I check them all, but most cheaters don’t cheat 24/7. That said I knock at least one out every day.
No bonus bags shall be acquired!
Just a heads up in case you see the character GM Proheals doing any of the following:
*appearing/disappearing
*teleporting
*running really fast
*not dying
*moving players – very unlikely but I know if I don’t include it….
*changing teams (friendly to enemy at will)
You should not see me doing any of the following:
*fighting back / fighting npc characters
*standing in unclaimed land
*reviving players
*using siege and supply
Here’s my toon:
!http://i.imgur.com/TTVHVaB.jpg!
Questions?
in Account & Technical Support
Posted by: Michael Henninger.7451
Guild Wars 1 tickets.
If your ticket is login related we’re moving GW2 team members over to work on those. If it’s an appeal and your account was compromised we’ll get you back in. If it’s gameplay related you won’t get a response immediately but it will eventually direct you to the Guild Wars wiki.
Going forward all GW accounts with linked GW2 accounts (or seeking a link) will be handled by the GW2 team in order to speed things up.
Again – we only support game access and exploit reporting for Guild Wars. All other issues are no longer supported (game hints, bugs, etc.).
in Account & Technical Support
Posted by: Michael Henninger.7451
“1158386 Closed as a duplicate ticket. Solved.”
This isn’t a duplicate ticket and it isn’t solved. I have my original account I pre-purchased back in July 2012. When I try changing my password on THAT account it won’t just accept my email address. Instead it asks for my email, my serial code, and a character name. When I put in all 3 I get an error screen saying I need to contact support.
THIS forum account was made with my NEW GW2 account I bought during the sale that you put on when you announced your new expansion. I need to use this account to post on this thread because I can’t login with my original.
I still can’t change the password on my original account and I’m still not getting any help from you or your support team. I just want to play my kitten account please. I waited over a month to be told it was a duplicate ticket when I only created the one? Why?
Your response on this ticket was: “Please disregard and close this ticket. I forgot I changed my email address on the account. All is good now.”
You likely have a compromised email account. Change your email password and submit a new ticket. Post the new ticket number here and I’ll have a look.
in Account & Technical Support
Posted by: Michael Henninger.7451
Ticket: #1288143
It should be a fairly straightforward ticket, but it has been three days. Thanks in advance for looking into it!
I got a response today, so don’t worry about this. Thanks!
Whoo!
Oof, good point. We’ll get it onto the backlog.
It’s possible, we’d have to discuss with the team responsible for the listings what filtering (if any) would need to happen to that data though. Worth adding to the backlog as a low-priority item, thanks!
to me, none of these are good reasons to keep a flawed system. In a real economy, flawed systems cannot stand, because they are inherently inferior to better solutions.
I want to live in the world you live in.
——————————
Again this feels to me like two separate issues. One of price, one DIRECT availability, meaning you go obtain an item, you do not go obtain an intermediary item and exchange it for the item you’re looking for.
To the first issue, I’m not sure that I agree that there’s an issue. I haven’t seen strong argument that leads me to believe that a change wouldn’t leave everyone worse off. Silk is certainly not inelastic.
I’m not ready to discuss the second issue just yet.
Could you give me some more info on what happens when you try to submit a ticket? If you could provide the specific error message, that would be helpful. Alternatively, you could try using a different web browser to see if that helps.
Currently, no. Eventually, yes. See this PR for the proposed endpoint details.
Refresh tokens are valid until either the user explicitly revokes them via the management UI or you consume them to get a new access/refresh token pair. The access token should only be valid for a day.
In my testing I was able to use the same refresh token repeatedly.
Hmm, yeah, I was just confused. Our implementation does not regenerate refresh_tokens and they should not expire until the user explicitly revokes them.
Sorry for two posts in a row, but I just noticed another thing that’s missing in the identity field, and that’s the race. The profession is already included, but the race is not.
Oof, that’s a good point. I’ll try to slip that in.
I believe the spec calls for an “expires_in” field which is provided in seconds.
Yup, it’ll be in seconds once it’s added in.
How long does the access token and refresh token last before they expire?
I wanna say … a day?
Both tokens are a day, or the access token? Because the refresh token isn’t very useful if it expires at the same time
Refresh tokens are valid until either the user explicitly revokes them via the management UI or you consume them to get a new access/refresh token pair. The access token should only be valid for a day.
(edited by Lawton Campbell.8517)
I retweeted this for all of my amazing followers! You the man Bert!
Saw this yesterday and showed it to my girlfriend. She said said I’m a way better dancer than the video gives me credit for.
THANKS BERT!
in Account & Technical Support
Posted by: Michael Henninger.7451
1282543 No harassment found, ticket closed
1158386 Closed as a duplicate ticket. Solved.
1179588 1
1151171 1
1234716 1
1216921 Decision to terminate is final.
1219570 Decision to terminate is final.
1189512 1
1160252 1
1249978 1
1279401 Solved
1186650 1
1275987 1
1206251 1
1274803 1
1281037 Solved
1268243 1
1167009 1
1265778 1
1264250 This is either a bug or a connectivity issue which CS can’t help with. If you’ve submitted a bug report then that is handled. If it’s connectivity then you’ll need to work your ISP.
1282693 Solved
1281738 Solved
1282011 Solved
1160158 1
1210155 1
1151171 1
1181766 1
1185853 1
1287738 Moved to the payments team. You should hear back soon.
1287251 GM is sending your item after his lunch. =)
Everything marked with a 1 is for Guild Wars 1 and I don’t review those here. However; I am looking at policy to speed up our response times. This will involve upholding banned accounts under all circumstances so if you’re appealing a ban from 2010 you won’t see a response from us.
I’ve been on the Magic the Gathering Pro Tour, it was a really long time ago now
Did you go to Kuala Lumpur on the tour? If so, I was there too. I was working at WotC at the time.
I don’t do drinking games anymore. It got expensive.
Me either. They get expensive in more ways than one, in my experience.
Currently freaking out over a potentially major career/life change
…
I hope to write a roleplaying system book or make a board/card game sometime in the future.
Good luck!
And do it! There’s so much joy in making a game and then watching others have fun playing it.
Oh and for some reason, I find myself being attracted to older women
Well, hello there.
(couldn’t resist)
So have you been playing “spot the pale bald guy” while watching? It’s quite a fun game.
Is that a drinking game? If so, by the time you watch the season I’m on, you wouldn’t get very far before… Hehe.
You should come to Germany and introduce yourself as Angela M.
No way anyone would ever confuse me with your chancellor.
LOL.
As everyone has said, yes, of course players can get warnings, suspensions, and even account terminations. Click the player, right click his portrait, click report, choose “verbal abuse” and the incident will be reviewed.
There are a lot of settings in your options menu that allow you to adjust ambient sounds versus music versus combat sounds, etc.
It “sounds” as if you might want to make an adjustment that makes it just right for you.
There are times when I sit, head in hands, wondering what fiendish mind thought of the access route for a particular vista. I look around the lunch room and think “Which of YOU did that to me!” 
I seriously, passionately hope that we have vistas in Guild Wars: Heart of Thorns, because they are the best way to see the beauty of the world, and the talent of our artists and level designers.
I just sort of wish they have an “E Z Mode” for people like me. 
(edited by Gaile Gray.6029)
Specialist Update
Update on the program:
- You folks make a good point, and sure, we’d consider additional specialists if there’s an area that could benefit from double coverage.
- We are still seeking to choose a specialist for each profession. So far we have great candidates for some professions, but not all. If you’re an expert on elementalists, a wiz at warriors, a guru at guardians, a… — well, you follow my drift
— please get in touch!
Are those three professions the only ones lacking? Or did those three just have convenient alliterations?
Sorry for any confusion: Those three just had fun alliterations. We’d welcome applications for any profession and will weigh them against those we’ve already received. Thanks for asking!
It’s not possible to give forum specialists a different color. That is a limitation of the software we’re currently using. Sorry.
Update: We got two very solid reports from RisingDusk, to whom we want to extend a huge note of thanks. Each report has been routed to the development team.
You can rest assured that RD understands your concerns and is expressing them very well, including tasty quotes from some of you. (I use that comment with a freely-confessed goal: to inspire more and better “tasty quotes!”
)
Please keep your constructive comments and suggestions coming — they are very valuable to the process!
How long does the access token and refresh token last before they expire?
I wanna say … a day?
Yes, could we get “expires_in” included with the access/refresh token response please?
Will definitely look into adding that.
I think an okay heuristic for now is to request the “offline” scope and use the refresh token if your access token is a few hours stale. I’m not sure what the turnaround time for getting expires_in on that endpoint is going to look like.
https://github.com/arenanet/api-cdi/commit/c0aa094cebd52d1c9ce5040825be900e011ec3d9
Bank:
- Transmuted to a new skin?
- Is soulbound/account bound? (can change from base item)
- If soulbound, to whom?
- Uses left on harvesting tools/salvage kit.
- If armor, is damaged/broken?
IIRC, transmuted skins and charges show up (I’ll update the PR with the serializations). Binding and armor damage does not, and likely will not for the initial release. I’ll thread those through the pipeline and add them in later.
https://github.com/arenanet/api-cdi/commit/5fe9d1470f54e7fcbeb36c2c635217f55aa1ec7b
Commerce:
- You have created timestamp, how about filled?
- Any tracking for cancelled orders?
- Have the gold/items been collected? (should I log in to grab my fat loot?)
- Perhaps walk through what we’d see if we post a buy order for 250 ecto, 150 fill in various sized batches, and we then cancel the remaining order of 100.
Filled dates are in there, I’ll update the PR with the serialization. Cancelled orders are, IIRC, deleted wholly by the trade engine so there’s no way to get any record of them on my side (you’d have to track that on the application side). Pending gold/items work through a separate system that we currently have no insight into, so that’s not going to make it for the initial pass.
I’ll create the walkthrough you requested on Monday.
https://github.com/arenanet/api-cdi/commit/7224da8e3c930f9635a902ce9f2592b34fb038b9
Skills:
- Without information like cooldown, aftercast, damage, boons, conditions, target type, number of targets, range, etc. the utility of this endpoint will be very limited.
- Will ‘categories’ be canonical in determining which traits can mutate it? I could see Phantasmal Berserker have several categories to support trait processing: “phantasm”, “illusion”, “greatsword”. Having the client build this list from “weapon_type” and a hierarchy of categories seems expensive and error prone. Exactly what does the Shrapnel trait apply to again?
I’m intentionally omitting any skill attributes which can be modified by traits for exactly the reasons you mentioned — it needs to be clear exactly how traits modify skills. I have a couple of different serializations in mind, but want to hold off for a bit on posting them (too many other pots on the stove).
Rest assured, I want the returned data to be clear both ways — a skill should indicate that “trait 45 increases range to 1200” and the corresponding trait should indicate that it “modifies skills 14, 42 and 45”.
How far down your list is /v2/account/wallet?
Not terribly far.
Will I have a server side portal to review and revoke security tokens?
Yes.
Oh, no. That is so sad. I’ve been watching “Fringe,” and it’s been such a delight to see him acting.
Immobilize also doesn’t currently affect the defiance bar currently. I’m somewhat of two minds on this condition, though- as it effects only movement, a lot of bosses aren’t punished by it, but it can be exploitative for melee bosses, especially in coordinated, small-group situations like dungeons or fractals.
All on interrupt effects trigger when you interrupt a boss monster that has defiant stacks on it. It just won’t interrupt the mob.
Halting strike triggers the damage, Chaotic Interruption will inflict the conditions and Bountiful Interruption will buff the mesmer. The only thing that does not happen is the interrupt.
In that case, those traits should still trigger when using an interrupt ability on a creature with the new defiance bar.
What a super cool thread! Thanks, @JustTrogdor. I am thrilled to read all about you all.
And so, I’ll dive in as well.

First, in these forums we would like the term “CDI” to be applied only to topics started and run by a developer. Discussing the topic is great! We just ask that it take place with a different name, to avoid confusion.
I think there may come a time when Chris or another dev revisits the topic of Dungeons and Fractals, whether that’s by starting a new CDI or reopening the old one. I cannot speak for the devs on this subject, but I feel I can say that right now they would not be able to engage on this subject, although I know it’s definitely on their radar.
My whole family is heading to EGX Rezzed on the Friday. Three of us are active gamers and all members of the same guild, Midnight Mayhem. The guild’s 3rd birthday is tomorrow. We have around 370 members currently. We are really looking forward to the event.
Wow, that’s a good-sized guild! Are a lot of Midnight Mayhem members going?
We’re looking forward to meeting you and your family there!
I’d like to, but it is in London and I despise London with every fibre of my being.
But I’ll think about it.
Oh dear. And here’s me, who loves London with every fibre of my being! Guess we can agree to disagree.
Do what’s right for you, naturally, and you can be there with us in spirit if not in person.
I think that we’ll hold off on the Revenant Sub-forum until the release of Guild Wars 2: Heart of Thorns. We don’t want to divide all the good discussions about the expansion pack at the present time, but we’ll be sure to give all the Revenant players a home in good time. 
Is there really a reason it needs to be in the Mumble data? Conceptually there’s nothing stopping you from making your own “MumbleLinkGW2Ext” memory-map for that kind of non-standard Mumble data…
I know it’s non-optimal, but if you’re really worried about breaking compatibility it’s an option. The primary reason for having it in the Mumble location (so it works in Mumble) has already been achieved with the data that’s there
Conceptually, I completely agree with you. Practically, I don’t forsee adding enough additional functionality to warrant another transport that relays almost entirely the same data. If there’s reams of other fields that you’d like (and I can reasonably expose), then it’s definitely something to look into. But for just FOV it’s really hard to justify the expense, if you will.
The other important point is that, because the mumble link is an existing interface, a modification to it will arrive much sooner than a brand new largely untested one (though it’s more an issue of me being unfamiliar with the client codebase).
In any case, I’m open for debate on this, either here or on the corresponding Github issue.
Hm. What I find strange, is that John Smith posted on here, but only to comment on the validity of the thread, rather than the topic itself.
Is this an issue ArenaNet doesn’t care about, or is it just something they’re aware of, but don’t want to discuss right now?
It is something they are well aware of, and in fact John Smith said several times in various threads about the matter, that Silk was intentional and is working as intended. He also said in regards to player perception of a broken economy, that he doesn’t care. So from those type of statements that he already has made, one can reasonablly assume that in rergards to silk pricing is: that it is fine, its working like it should, and he doesn’t care about the misconception of silk being overpriced.
he said he doesnt care if players are unsatisfied with economy? really?
Question:
Do you care/will do something about the fact game economy is really perceived as broken?
Or if you instead think its well perceived, why don’t you look at every single thread that had the luck to remain for few hours in general section?There were many threads about how important economy perception is in a videogame.
If by “really perceived” you mean that you mistakenly perceive a fantastic and functioning system as broken, then no… I don’t care.
i dont think this means he doesnt care if players are unsatisfied, merely that he doesnt care if that particular player thinks the economy is broken.
but i could be wrong, perhaps you are right, and he doesnt care.
That statement is taken out of context. Obviously I care about how the community feels about the economy, my activity on these forums should be proof of that. That individual I was speaking to was being intentionally antagonistic.
After the definition of the identity field in the mumble data the field can store 256 wchar_t which means 512 bytes.
That’s not really how it works. Yes, it’s 512 bytes, but with the current encoding that’s only enough for 256 JSON characters. We’re currently using about ~110 of them, and adding FOV would only cost up to an additional 30, so it’s not the end of the world.
One other option could be to replace the JSON inside the identity for more data and simply memcpy the bytes into the identity field. This would create some problems with older programs but can store more data and could be faster to read and write.
Yes, but at that point there’s no reason to use the Mumble link format since … it won’t really work with Mumble anymore. I’m fairly unwilling to break compatibility with existing programs — which is a bit of a nightmare since I’m currently not familiar with any that use this API.
In any case, I don’t see any better place to put it and really don’t foresee having a better interface for it. I’ll put a PR on Github for anyone to raise objections on, otherwise it’ll go in.
You may ask: “But what about my boon removal skills? Will they only corrupt one instance of stability now?” To which we say: Your corruptions and boon removals will clear the boon completely, unless otherwise noted.
Does corrupting Stability still result in a fear effect, and if so, for how long?
Nothing has changed with the effect of corruption or removal. Whether 1 stack or 25, the fear duration of corruption will be the same. All stacks are removed.
@Michael Walker.8150 – The FOV slider has 1 step per degree. So if the min angle is 25 degrees and the max angle is 70 degrees. You’re going to have about 45 steps.
Your settings will not be changed for you.
Alright. Sorry that I wasn’t clear on Ready Up.
The current Guild Wars 2 System calculates the FOV at 50 degrees on the horizontal.
Originally Guild Wars 2 calculated FOV on the diagonal. (You can still get to the old functionality by using -useOldFov)
When the new camera ships. You will be an option to modify your FOV with a slider in the options panel.
Hopefully this clears everything up!
@notebene.3190 – When these camera changes ship your current setup will not be automatically changed. It is up to you to opt-in to the new features you want to use.
@Torsailr.8456 – As you increase the FOV of the camera the more of a ‘fish-eye’ effect you are going to get. The maximum FOV setting that these changes are shipping with are a happy medium between increasing the amount you can see and being ‘fishy’
@Fermi.2409 – Sliders are cool. Don’t stress about the numbers too much, pick an FOV setting that feels right for you.
@caiomacos.1694 – I hope that the changes we are putting out to the camera continues to show that nothing is ever ‘off the table.’
Many conditions are reduced by unshakeable simply to balance them for boss fights. If blinds worked without fail on bosses they would be overpowered. However in unshakeables current form blind is still completely useless. The other conditions only have reduced duration. Blind is different to movement impairing conditions as Drarnor mentioned. Its a form of hard CC for trash mobs but doesnt work on bosses because it would be too strong. Now it will atleast have a use. Chill, cripple and weakness already work fine on bosses. And frankly it would be over the top if they reduced the break bar. Chill only increases cooldown time. It has no effect on the skill when it is cast.
I dont even know how you could come to the conclusion that they would count towards it in the first place. The unshakeable buff hardly makes for a convincing reason.
They said “all kinds of CC”, and Cripple and Chill are CC’s in my book – they slow down the opponent, chill even slows cooldowns. Imho they would have said something like “everything that currently strips defiance” instead of “every CC” if those were excluded. If they are, well, just another thing to make Necros garbage in PvE. And as I said, maybe chill will at least slow the recharge of the bar.
Cripple and Chill are not currently prevented by the defiance bar. We have discussed including these conditions, but the effect that they have on bosses is significantly less than other control abilities. For ranged bosses, cripple does nothing to hinder them, and even for melee bosses, it’s uncommon for them to not have targets in range to attack. The cooldown increase on chill makes a better case for it being included, but it’s currently not prevented by the defiance system. We may adjust this based on balance and feedback, but at the current time, we don’t feel like they have a reliable enough control effect on bosses to be included in the defiance system.
For the new defiance bar:
How will traited interrupts affect the bar?
1) Will traits that give additional effect to a control effect, such as Mesmer Halting Strike trait (Domination 2) or Necromancer Terror (Curses 9), impart a greater effect on the bar?2) If you have a trait that activates on an interrupt, such as Mesmer Confounding Suggestions (Domination 12), will using a control effect on the bar count as an interrupt proccing such a trait to further deplete the bar?
3) Will effects from traits, sigils (and food?) that increase durations of control effects, such as Necromancer Master of Terror (Soul Reaping 9), impact the bar more?
Effects that trigger on control abilities or interrupts are treated in the same way as they are with the current Defiance system when the boss has one or more stacks of defiance. I believe they don’t trigger, though I’d have to go test it out to be sure.
For things that increase the duration of control effects, those will increase the effect that the skill will have on the defiance bar- a necromancer with Master of Terror will remove 50% more of the defiance bar with their fear abilities than a necromancer without the trait.
@LanfearShadowflame, I’m game.
- Sarah Witter
- Female
- I don’t have one favorite color but gravitate towards the red color palette.
- Two cats; one mutt and one purebred ragdoll
- My weaknesses are lack of style and inability to remember or recall on demand anything pop culture; song title or artist, movie names, movie quotes, etc.
- I’ve been at ArenaNet for five years; have worked on GW, GW2, and well something too HoT to mention.
- Puns are fantastic and bring me much happiness.
- I am a published poet, but no longer write
- I once traveled through 17 states in 14 days in a car. The non-driver’s responsibility was to read the Harry Potter series out loud.
- I think I have now been to 29 states, but I would have to look at a map and count to be sure.
- Outside of the US, I’ve been to Germany, China, Canada, Mexico and some of the western Caribbean.
- I follow Tweet-O-Tron on twitter while wondering how he has time to be on social media.
- City of Heroes was my first MMO back in 2005, earlier time was spent on PC games like Myst or console games. A lot of console games.
- Warhammer Online was the first game that really pulled me into PvP/WvW in games. Before WAR I only played PvE. Now I play it all.
- The most recent game I finished was Child of Light on the PS4
- My GW2 main is a Sylvari Elementalist and my primary alt is my Asuran Guardian. Both are level 80.
Edit: I forgot to say my GW2 toon info.
(edited by SarahWitter.2317)
Hey Karl, what about skills like Line of Warding in PvP. If you cross it multiple times in a row, will you lose a Stability stack each time or will you be immune to the effect for a few seconds?
Good question! Each time you cross the threshold, an instance of Stability would be removed.
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