Guild Wars 2

Morgawr.3129:

SarahWitter.2317:

Morgawr.3129:

SarahWitter.2317:

I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

Did you close the browser and relaunch it after the maintenance?

If you mean the BLTC window, yes. I have also closed the game entirely and restarted it and it still happens. If you’re talking about my actual internet browser (Which shouldn’t be related to the game itself, should it?) then no as I’ve had this up for days with quite a few tabs.

I did mean the BLTC window. Thanks again!

Morgawr.3129:

SarahWitter.2317:

I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

Did you close the browser and relaunch it after the maintenance?

Thank you Morgawr, this confirms that it is a different error from earlier

I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

I just saw the above note when my post went in. Selling/listing had been working as expected after the maintenance. I’ll see if anything stands out as needing the BLTC team again.

Hello!

The BLTC is up and running again.

Thanks for your patience!
Sarah

Hello!

The BLTC is up and running again.

Thanks for your patience!
Sarah

The BLTC is up and running again.

Thanks for your patience!
Sarah

Hello!

The BLTC is up and running again.

Thanks for your patience!
Sarah

Yes, we are very sorry for this inconvenience.

https://forum-en.gw2archive.eu/forum/info/news/Trading-Posting-Issues-29-December-3-00-PM-Pacific/first#post4658966

Heya all–we’re aware that the BLTC is having some issues. We’re working on it!

The Black Lion Trading Company / Trading Post is currently experiencing issues. A programmer is investigating and we are aware that currently players cannot perform transactions — such as buy, sell, view transactions, etc.

Our apologies for the inconvenience and we’ll have this rectified as soon as possible.

Thank you all for taking a moment to jump on here and provide us with the report. The Black Lion team has been notified and is investigating the issue now! We’ll see about getting you back to business as soon as we are able!

Happy holidays!

It’s shameful, but I still don’t have mine yet.

Stats below.

Hey all,

I just wanted to let you guys know that your comments and discussions haven’t gone unnoticed or unread. The team keeps pretty good tabs on the forums, even if we’re not making a lot of regular posts over the holiday break. We had a number of conversations regarding the feedback found in this thread and others.

I don’t think we’re ready to talk about specifics right now (and I certainly can’t make that call on my own with everyone out of the office), but I figured you guys would like a little reassurance that we’re aware of your thoughts on the matter.

Josh

Merged several more topics into this collective feedback thread.

Thanks for posting your thoughts on Wintersday in this thread so that the devs can review everything in one efficient topic.

I posted this in GW2 Discussion, but it’s worth repeating here.

As you may have noticed, we added a message to the in-game mails a while back that lets you know that a particular mail is coming from another player and not from ArenaNet.

Please heed that message.

Don’t be taken in by:

• Warnings about your account being restricted, suspended, or closed. These phony messages ask you to click a link to “remove restrictions” or “validate your account” or some other nonsense that are simply sent to get access to your account by your providing the credentials.
  • We very seldom send in-game messages warning of account suspensions or closures, and you should never click a link in such a message.
• Fake “award notifications” that claim that ArenaNet is giving away gems or other goods and that, again, ask you to click a link to claim yours.
  • If we’re going to give you something, we don’t need your password.
• Other messages the lead to a third-party site that asks for your game credentials.

If we’re going to give you something, we don’t need your password. If your account is in jeopardy, you won’t be able to “validate” it through a link to some shady third-party site.

If in doubt about any in-game mail, report it using the in-game system or contact Support by clicking “Support” at the top of this page and submitting a request to check on what you were sent.

Best: delete such mails immediately and put the would-be account thieves out of business.

FlamingFoxx.1305:

Gaile, is there a reason why you guys can’t just prevent people from writing “Arenanet” in the subject line of in game mail? It seems like that would at least force scammers to write something else, which would in turn stop some slightly more unsuspecting people from accidentally believing the mail to be true.

That is a valid suggestion, but I made one on the use of another company-related word, and was told it wasn’t possible to filter it. I’ll check into this, but think about someone who says, “ArenaNet just added [something to the game]” or “Write ArenaNet about your fps question” or any other of other things. I’m not sure filtering is the answer (I’ll inquired) but really the message at the bottom is everyone’s signal and should be reviewed with care.

X T D.6458:

for those that dont know always check on the bottom, where it says this mail was sent by another player. Anet does not ask for your login info. Always report and block. And never ever go on those websites, even if curious, they are designed to steal login and personal info, as well as installing harmful software on your computer in order to steal your info. Stay safe.

Words to live by above. Thank you.

nexxe.7081:

This is why devs will never get it right. They do not understand roleplayers at all, so they never develop RP tools and settings for them. It’s not just GW2, but the genre as a whole.

I don’t even roleplay, but i at least recognize what they need.

Perhaps “the genre as a whole” prioritizes things similarly, where tools designed for the majority of players take precedence over those designed for a relatively small segment of a game’s population. For while we value our RP players, I believe that the majority of tools and features are designed for significantly larger numbers of players.

Unseenstrike.2971:

But in all honesty, why should roleplayers be isolated in a Massive Multiplayer Online Role Playing Game?

This says things pretty clearly. Thanks. I think the topic has been addressed, suggestions made (thank you!), and positions stated so I will flag this for review and closure now.

Our RP community is strong and vibrant, and I can’t remember the last time a single chat string in RP areas needed to be actioned (if someone is suggesting a crossing of the lines into unacceptable chat). I feel that our players know the limits and abide by them in the vast majority of cases, and that may be even more true in the case of RPers.

Suggestions given in this thread word well: Remove the emote strings; choose a different area; join in… Or don’t. Seriously, it’s your call. But please, let’s do our best to be part of a community of players, a tolerant community where we each may have different likes and dislikes, preferences, favorite places in the world, special events that never fail to delight, but where we all do our best to get along.

Please remember that this thread is for your suggestions about new components for the dailies. They can be serious or humourous, but they should be suggestions and not feedback. If you want to share your feedback or input on the new dailies in a general or specific sense, outside of the suggestions intended for this thread, please post in this thread to share your overall feedback on the dailies

Hello,

At the current time we have no plans to localize Guild Wars 2 into additional languages. While we understand the request, we have focused on four major languages for now and hope that anyone interested in playing our game will be able to join in one of those four.

The team may consider additional languages in the future, but I have no timeframe for such reviews and could not say in which additional languages we might consider offering GW2.

Pong, our link with Telia is not down. I can assure you of that

XeRauS, thank you for continuing to provide more information. I can’t speak to why you and Stupendous Man are seeing different results but in all of the pathpings you’ve provided there is a considerable amount of congestion between links which is very likely causing some, if not all, of your problem.

When you see packet loss to a specific host it may be that ICMP is disabled or is being deprioritized on that hop but packet loss between hops is bad.

I’m compiling all of this data so I have a full picture to work with. Thanks again for sending it in!

I’ve read through all your comments and I appreciate the insights. I do wonder if it’s possible to sort out straight “I am seeking a group” from “I am offering a group” from “I am offering a group and will sell a spot within it.” It’s all about group, you see? And group is the core of that stream and the core was the basis for my initial comments.

Clearly, “I’m selling this item” is way out of left field and should not be in the LFG stream. (And excuse that “Well you need that item to be in a group” isn’t going to wash. )

I will talk to CS about this again. I understand that LFG can be seen differently by different players, and I’d like to make sure that we’re clear on what the CS Team will act upon, when something is reported.

Words cannot express how much I love this. You are amazing. Everyone involved is amazing. Thank you for such a lovely Wintersday gift.

Hugs to everyone involved!!!

P.S. If I would give this a +100 I would do it!

Wow, Aikata — you deserve an award for your patience and spirit of giving. <3 !

Thank you for putting this together. The world of Tyria will be a better, more music-filled place for your efforts!

And yes, everyone, please pass the word along so we can get all the sheet music in one place!

sharkstein.2109:

How does a fictional character roleplay another fictional character?

The same way Mickey Mouse dresses up as Dracula.

What, you have a problem with that?

Charming Rogue — I’ll pass along the feedback. We’ve seen much-loved items make a comeback in the past, maybe that same decision will give your Elsa (who’s beautiful, btw) her Olaf in the future. All the best for Wintersday!

I like the bell. And she looks beautiful with it, too!

drachehexe — welcome to Guild Wars 2. I hope you’re able to use the advice the other players gave you here and come up with names that you love.

Note: I changed the name of this thread to something more indicative of its topic and less likely to be viewed exclusively as hyperbole. Please refrain from going OTT on the forums.

Thanks to those of you who gave helpful advice or info. Donari — your suggestions and details are great!

Sadly, I had to flag two posts for review. Insulting players isn’t acceptable. Insulting a new player seems even lower. The Guild Wars 2 community is better than that, it truly is. So if someone feels the urge to post a rude comment here or anywhere on the forums: stop, think, exercise some self control, and contribute, don’t bash.

Sytherek.7689:

Gaile has a history of partisanship and sarcasm. I find her attitude refreshing; she actually has a personality and opinions. She’s not a whitewashed corporate minion. I like her.

Reads first part: Hold on a minute! Humph!!!
Reads second part: Oh, ok, then. ~beams~

I enjoy a good joke and am quite often a fan of a wink and a nudge. I’m light-handed as far as closing threads or flagging for moderator review — we want conversation, we seek input, we thrive on player participation. And in turn, we should be tolerant and understanding except in cases of… well, you know the drill on what’s unacceptable here.

As far as being partisan, I have opinions, but you will seldom know them here and the devs will virtually never see them internally. My reports to the devs are as balanced and objective as I can make them. (For instance, no one internally has a clue how I feel about the new dailies.) The feedback I give the team on any particular subject (and they kindly do ask for feedback) is always “Some feel [this] and others feel [that] and a few feel [this other way] too.” I gather statistics and quotes to give a solid cross-section in very detailed reports that seldom reflect my opinion at all. Just wanted to get that on record.

And hey, thanks for the nice words and the vote of confidence.

Ashen.2907:

Neural.1824:

Gaile Gray.6029:

I did the dailies. Because I felt like it. And hey, I survived too!

So toxic sarcasm is acceptable here, so long as your opinion supports current game mechanics. Good to know.

It kind of looks like she was just posting in the same lighthearted vein as the OP to me.

Yes, Ashen, you’re right. I view this thread as a lighthearted thread, not intended to “bash” anyone. Some do the new dailies. Some don’t. Some don’t like them. Some do. It’s all good. We have a thread for serious discussion of the topic, but this one is pretty darn funny. One of my faves so far: “I skipped breakfast.”

Neural — this really isn’t toxic. It’s sarcy and it’s saucy, but toxic it is not.

Sizer.5632:

This thread is a lie. I skipped one daily and when I logged in the next day and not only were all of my characters were deleted and my account banned, but my identity was stolen and all my credit cards hacked so I could no longer even purchase another copy of the game (and a dev came to my house and stole the money from my sock drawer so I couldnt even buy one with cash).

Beware.

Wait, Sizer, did you forget to mention you refrigerator stopped working?

Sins.4782:

I’ve been doing dailies for 2 accounts since the update, in less than an hour for both. I too am still alive.

I commend you. I have to confess it’s taken me longer than 30 minutes to do mine, some days. But then, I have this tendency to stop and smell the flowers, or chat with other players, or get attracted by that Wintersday prezzie on the distant horizon, so…

And DJ — any time you get to use “plethora” in a forum post, the day is just a little brighter, wouldn’t you agree?

Iris Ng.9845:

I encourage you to join [Noob] and actively seek out a mentor. If no one takes you, I will.

That’s great, Iris. Thank you for stepping up and offering to help out! Here’s to you and the thousands of others who do the same!

This thread is a compilation of several threads about Wintersday. We apologize if any of the previous conversations are combined oddly — that is, if a conversation is somehow interspersed with another one. This thread will allow devs to get your feedback efficiently, so please continue to post feedback of any kind in this thread.

Thank you.

No, the tinfoil hat theory is far, far from the truth, and it certainly doesn’t “need to catch on.” Please, resist these impulses and the forums will be a better place.

Note: Our moderator team was required to remove the initial post because it contained an image with offensive language and a transcript that contained the same unacceptable language.

Suffice to say the language used in the image—once verified and reviewed—will almost certainly result in administrative action unless some of the rarer circumstances mentioned above apply.

Robert.4197:

Exxcalibur.6203:

responding the meaningful stuff again, eh.

I’m glad Gaile is responding. Most of the time, this time of year, we hardly see any posts at all from ANET. Also, she seems pretty active in the daily thread. So Gaile, if you’re reading this, thank you for taking time out of your time off to post on the forums.

Thanks, Robert. At least someone looked at the clock (12:30 AM Pacific) and the calendar — a day off from work — and figured out I maybe shouldn’t be judge too harshly for where I choose to post.

Holy dolyak — that is truly amazing!

Thank you for sharing. <3

Best of luck with the tree, shambo!

Forgot Saturnalia.

Seriously, Happy holidays-of-whatever-kind-you-choose.

I think it would be good to value both the journey and the rewards and not focus exclusively on the end result. The sub-80 you party with today, the sub-50 you teach the ropes, may become your new guildie or a valued fractal/dungeon partner in the future.

I take on board not everyone wants to go this route, but I think in the long run it can be quite rewarding in ways that are more valuable than gold and tokens.

Oldirtbeard.9834:

Gaile Gray.6029:

Oldirtbeard.9834:

This is my kitten Pumpkin hunting vistas in real life.

Wait, wait, I’ve been on the vista — it’s a lovely view over the Northern Shiverpeaks, right?

(Give Pumpkin a pat for me. I <3 kitties.)

If we ever get to Jormag you guys could make a jumping puzzle in a Christmas tree to a vista in a new lvl 80 zone.

That would be… quite awesome.

I just had a lovely time hanging out with a few players in Rata Sum. Given the sudden appearance of a cauldron, we had a sort of cross-holiday mini event. Which got me even more into the Wintersday spirit, hence my shameless bump of this delightful thread.

I’d love to hear more Wintersday stories, see more pics, catch more fan art. Post here if you’d like to share!

The conversation can continue IF each person participating will step back just a tad and make sure he or she is not slipping into insults. Making generalizations or sweeping statements about people with whom you disagree isn’t accurate, it’s not fair, it doesn’t aid the conversation, and it doesn’t, in any sense, prove your point.

Have something to say? Go ahead and make your point, but please do it in a respectful manner… even if you totally and completely disagree with the person posting above you. Disagree, by all means, but don’t be disagreeable.

Thanks for understanding.

Ok, let’s talk about this.

Is it actionable?

• Without all the details, my first reaction is that it is offensive and entirely unacceptable.

Why didn’t an agent take action on the other player?

• I can’t answer that, but there may be a couple of reasons:
  1. Occasionally we investigate a report and find that both parties were engaged in trash-talking and we have the option of suspending both accounts or neither.
  2. Sometimes an agent misses a report, since they’re viewing in real time and things move quickly. If this person was engaged in similar chat and reported multiple times, that is concerning.
  3. Very rarely, someone incites offensive chat in order to create drama and/or draw sympathy. (It’s not common, but it happens and I would be remiss if I didn’t mention it.)

Would submitting a ticket help?

• Yes, if necessary. Usually, the best way to report is through the in-game system because the agent is able to act quickly, sometimes within minutes. But in cases of repeatedly harassment (“stalking,” targeted repeated whispers, etc.) go ahead and submit a ticket. Click “Support” at the top of this page, then “Submit a request” and give this info:
  1. The date
  2. The time of day (and time zone you’re in, so agents can pull chat logs)
  3. The exact spelling of the offending character and/or display name
  4. The name of your character (the one that was targeted)
     If it’s convenient, you also might include:
  5. Your game world
  6. Your general location in the game

With this information, the team can pull logs. This can take up to several days, depending on ticket volume. But we don’t look the other way in cases of harassment, hate speech, swearing, stalking, offensive language, and things of that nature. If the incident is confirmed, something will be done.

Sometimes you will hear in a general sense what took place; other times you may not hear but should have confidence that reports of this sort of thing will be handled thoroughly. If you feel something has slipped through the cracks, post in the “Tickets for Review” and provide your ticket number for the CS Lead can review the case.

And I agree with Ardenwolfe and Rangelost: Report and move on. Don’t let it be a focus — the game’s too fun and life is too short to empower someone else to spoil your day!

I did the dailies. Because I felt like it. And hey, I survived too!

Oldirtbeard.9834:

This is my kitten Pumpkin hunting vistas in real life.

Wait, wait, I’ve been on the vista — it’s a lovely view over the Northern Shiverpeaks, right?

(Give Pumpkin a pat for me. I <3 kitties.)

We are definitely looking forward to the CDIs in the new year. It was a natural break, with the holidays, but I feel sure we’ll be picking them up in the coming weeks.

We performed a forum reorganization recently, and the CDI Sub-forum was created in preparation for the kick-off of a new CDI in the new year.

We’re looking forward to the continued collaboration!