Guild Wars 2

It’s not intended behavior, and we will be fixing it.

Edit: (Specifically the ability to increase the healing potential of Signet of Restoration by cancel-casting Lightning Whip after the first half of the animation.)

Morwath.9817:

For me its a bit longer: You DC, you restart entire client (because it won’t you reconnect), you authorize login, you login, you start loading back, takes sometimes a bit more than just 30 seconds.

It’s certainly possible that some number of people wouldn’t be able to make some limit, but you also have to balance it against the impact it has on your team’s chances of succeeding.

The longer the grace period, the more potential damage to the teams odds of winning.

Errant Venture.9371:

It’s simply not reasonable to expect a team playing down a person for 2 minutes to have any chance of victory.

I tend to agree. I’ve seen people suggest a grace period of 2 minutes, and that seems far too long to me.

I think something like 15-30 seconds is better, keeping in mind that you reconnect to the game before you finish loading and you may persist for a few seconds before the game registers the disconnection.

style.6173:

It would be better if you ran another check AFTER the map selection.

Map selection is so quick, I’m skeptical about how much that would improve things, if at all.

I’ll look at the data and see if I can figure out just how often people confirm but leave during the vote. As well as how many games start with a player missing.

Errant Venture.9371:

So are we only using profession-specific rating? Or only core rating?

Only core.

Errant Venture.9371:

Can you look at my account and tell me if over the last week people i’m paired with have especially low MMR or my MMR has tanked? I’ve had very few matches (less than 25%) where more than 1 other player knew how to rotate, contain, or even hit T to follow pinged target,

It looks like you had a very high rating and a wide deviation… which suggests to me that you may have been hit by one of the early bugs that distorted your rating. Since then it has been stabilizing downward and is now near your previous Solo/Team arena ratings, which is still above average.

You should start seeing more consistent games.

Flumek.9043:

What is “blending” ?

Does it mean all my alts share same MMR with my main?

Or that my main is great, but my alt which i only played a few matches with and could be considered beginerish – but is “upleveled” because im obviously a great player with my main.

The latter.

We keep a core rating per arena, and a profession-specific rating per arena. If blending is enabled, we would combine your core and profession ratings and use that for matchmaking.

Hello!

Inculpatus cedo is correct. For a case like this, it would be best to contact our wonderful customer support team so they can look into why the code is not applying on the account for you.

Arietta The Broken.1875:

When map selection comes up, it forces you to click one before you can do something else. It’s got an “always on top” feel to it. You can’t move it.

It just feels clunky and “old”.

It’s very obtrusive by design. We want your attention and we want it now!

MystikaLsmuRF.7150:

At least when solo queue existed, you didn’t have to deal with idiots…

I’ll have to go take a look at the code and see how we were able to filter them out. ;D

If you run into an especially frustrating match, shoot me a PM with the datacenter & time and I’ll take a look.

Tigerlily.3765:

Hi,

3 days in a row am getting paired against duo or triple q high level players in unranked.

I have played very few tourney games on my Mesmer and am trying to learn the class. It is almost impossible when I continue to be paired up like this.

Is MMR working in unranked? Is the MMR for class thing working?

MMR should be working. Let me know if it keeps happening over the next few days.

Profession MMR blending is currently disabled. It’s currently disabled so everyone’s profession MMR has time to stabilize, but we may enable it at some point.

Arietta The Broken.1875:

Also, just a side bar.
The match making/map choosing UI is horrible. Fix please. -

Horrible how? 1990’s website horrible?

My team will never ever send an in-game mail to notify you of an account infraction or warn you that you sold gold.

If you had sold gold we’d already have terminated your account.

Please do not reply to these mailings or provide any information to the website linked within. The page is NOT an official Guild Wars 2 webpage.

Gummi.4310:

Point deduction purely based on invisible win chance is a bit crude.

The intent is to have UI for all of this once we leave the test phase. This is part of the reason we’re in a test season; we wanted to get the ladder concepts out to you before we dedicate a lot of UI resources to it.

Gummi.4310:

Especially if win chance is calculated by comparing wildly fluctuating MMR values.

We’ve changed a few things and now MMR is much more stable. After the test season is over I’m going to take a look at the data. I may be possible that right now it is too stable.

Arietta The Broken.1875:

User ISP has a blip
Anet ISP has a blip

There are a lot of connections along the way (called hops) that could be having issues. This is what I was getting at.

ionix.9054:

When courtyard was still part of ranked, I checked after the reset before they removed it and I was rank 89 (surprising to begin with… but my point is that I felt tried hard and that my hard work helped secure a win). Further, I have actively made the attempt to improve and genuinely believe that I have.

However, my rank has plummeted. I am now in the %‘s. I feel I lose all the time. I don’t know what changed, but something certainly did. I roamed the borderlands at the beginning of the week and tbh it was more fun the PvP has been. (espcially given ranger days…)

I wouldn’t think much of it. There has been a much larger number of people playing Ranked since the test season officially started.

Also, we will be reviewing the data to see if any improvements could be made.

Prince Vingador.8067:

I dont think this is 100 percent true… i had games that from 10 players 4 or 5 dced from the game at the same time but the rest of us stayed..

That would suggest a region specific issue, that something happened somewhere between the individual players and us.

This would be an example of why I said its often too complex to place blame on someone’s connection.

Jelzouki.4128:

…

Please don’t derail this thread, and start a new thread if one hasn’t already been created.

Deimos Tel Arin.7391:

yes, 4 players confirm and are locked in.

but their 5th member somehow got disconnected and failed to get back in for the whole duration of the match.

and match prediction says the 4 players are supposed to win the match.

justin, that is wrong.

:(

It will not go to map vote until all 10 confirm. If their 5th member confirmed, disconnected, and was for some reason not able to enter then that’s another issue entirely.

Either way, right now it is not safe to leave as you will take a desertion loss.

Deimos Tel Arin.7391:

“this game is safe to leave”
“everyone may exit to the pvp lobby”
“no ladder points are deducted”

why are 4 vs 5 games still allowed to start?

i am talking about players who somehow disconnect right after the map vote roulette.

Oh my, that just isn’t correct.

If the match gets confirmed, which happens before map vote, they will take a ladder hit (and dishonor, if enabled) if they are not present when the instance starts.

Once you hit confirm, you are locked in.

Oh you guys, buck up!

We don’t get a lot of snow in Bellevue, so I’m a huge fan of the snowy regions. I have to admit, though, that some evenings I’m wearing socks and slippers to keep my feet warm, and the images from Frostgorge Sound sure don’t help. Brrrrrr!

Aktium.9506:

I’m trying to think of a constructive way to say this but I just can’t. Sorry. This is just stupid. I frequently get kicked out to the login screen with a cute little error message when I load into maps from the lobby and it’s no big deal, I’m back in the game long before the match starts. Most of the time anyway. But I sure as hell don’t want to be punished for whatever brief server hiccup is occurring on your end.

I understand what you’re saying, but more often than not the problem is not on our end… which isn’t the same as saying its your fault.

It’s a complex problem that can’t be simplified enough to place blame anywhere with much certanty. However, if it was on our end (which has happened), everyone would D/C, not just you

Also, our servers have no way of detecting the difference between a player pulling the plug to a loss, and a legitimate connection issue.

That said, we are looking at ways of addressing this issue.

Nury.3062:

…

Do you play under a different account? I can’t seem to find any data for your account.

Zenith.6403:

Yes it is broken. I’ve played 17 games and won 4 of them.

You’ve played 33 games, 12 of which are wins on this account. Was that for a specific time period?

imaclown.1628:

Yes it’s broken I’ve played 17 games and won 16 of them.

All I see for you is hotjoin games… 3 of them… over the last week. Different account maybe?

Merging several more threads into this one. Please, let’s contain all the commentary about mounts in one single thread. Thanks.

Tobias Trueflight.8350:

~snip~

We’re getting dueling mounts.

Shhhhhhhhh….

Gregori.5807:

Heh, the situation is irritating… not you.

So, no boulders your direction.

Major thumbs up. (And I can take off this heavy armor, which is so unsuited for my class. )

I totally understand the skepticism that you’re expressing. It has been a long time. But I know and trust the team, and I’ve heard enough details of the plans to give me confidence that progress and improvements are actively being made.

And thanks, from me to you, for not being nasty about it, or throwing a golem-sized boulder in my direction. I know that what I posted isn’t the substantive information you’d like to have. I can say that from all I hear it shouldn’t betoo long before there is some info we can share. I’m not saying “this week” but I’m definitely not pointing at Q2 2015!

Hey there,

To start, what are your system specs? Specifically: CPU, GPU, & RAM.

Hey there,

Colin Johanson and I had a chat about this thread today. He actually brought it up because he wanted to make sure that forum members know that the dev team is very aware of the concerns that our players feel about traits, and also to let you know that the devs read and refer to this subject (and particularly this thread) quite frequently. We’ve said it before, but it remains true: Your voices are being heard and your input is valued.

We wish there was more to say today, but please take heart that this subject is part of current development team discussions and we’ll let you know more as soon as we reasonably can do so.

Saiyan.1704:

What’s so wrong with changing the odds of victory? A team’s odds of victory Should drastically reduce if it’s a handicap.

If the handicap team wins, they should be rewarded due to their odds of victory being much lower.

If they lose, their rank points shouldn’t take a huge toll, if any.

We need to be able to message the information consistently through out the match, so we use the starting information.

We could change that, but I believe it still would not be accurate because a 4v5 can impact a team in multiple ways that aren’t easily predictable. It also makes the prediction algorithm much more complex because we’d need to factor in how long players were missing.

Abaddon.2105:

Since Leaderboards displays character name could we also have an information which class is it? Please.

The leaderboard shows the last character played, not the one that is used for the majority of the points. We could possibly add profession, I’ll suggest it to the team.

Essence Snow.3194:

Justin ODell.9517:

Yes. Leaving the game for any reason, including swapping professions, marks you as a deserter and gives you a full loss. A full loss is the same as if your team ended the game with a score of 0.

If dishonor was enabled, you would be getting dishonor for leaving as well.

I need this bit clarified a bit even if just for my own ignorance b/c of:

To prevent exploits, all members of the same party as the deserter would also receive a desertion result, but will not receive dishonor unless they leave early as well.

Does that mean if someone swaps professions the whole team gets punished? If so, when exactly does this take effect (once team is on map prior to match, or during the match)? I am mainly asking to know if a party member swaps at the start of the match is it already lost before it has even begun?

Edit: Btw Justin I skimmed through your replies…I am amazed by your feedback…it’s refreshing (seriously)

I believe I was talking about a theoretical, currently party members do not get desertion if someone in their party leaves.

If we allowed profession swapping, we would not mark the entire party as deserters if it happened without the bounds we allowed.

If we do not allow profession swapping (which is the case now), then yes, the entire party (note: not team) would be marked as deserters.

A have an alternative that we are considering.

A little background first. We are only looking at making this change to tidy up the front page of the forum, not hide all old posts. While the archived forums are in their own ‘Archive’ category, they still take up a significant amount of space, and we’re looking to give the front page a cleaner look.

So, let me know what you all think of this alternative plan:
Instead of making the archived subforums unavailable to read, we can ‘unpublish’ the subforums from the front page. These subforums would still be accessible (read-only) via a direct link to the page, but would not show up as links in the forum index.

Slim.3024:

care telling us how many times the team with a superior number of engineers will win or lose?

Thanks.

The reason I am asking is very simple. I seem to be having a much smaller chance of winning a match (~10% I’d guess, if my team has no engineer and I am facing a team with 2 engineers). My chances are around 20%, if the enemy has only 1 engineer more than I have on my own team. The same goes for winning, if the engineer/s is/are on my team.

Now if these numbers are consistent across the board and not just something that happens to me out of sheer coincidence, how long would such a result be looked at before actually making it into a variable for match predictions rather than just being statistics with no influence whatsoever?

Hmm, that would make an interesting report.

Deimos Tel Arin.7391:

in the 2nd game, one of our team mates disconnected before the match even started, the whole game was 4 vs 5 right off the start, and we suffer a -2 ladder points for that?

this is wrong.

please fix match prediction.

Sounds more like we need to fix taking a ladder hit when someone deserts the game. Once someone leaves, there really isn’t much of a way to gauge the outcome because any person could have played a critical role in the comp or not.

laokoko.7403:

Is it in game already? Or it havn’t be patched in yet.

In game, but currently disabled.

Morwath.9817:

-3 on leaderboard, enjoy
even if you get 1 sec DC due to GW2 client badness

It’s -1 to -3 depending on your odds of victory.

Morwath.9817:

the best way to avoid ‘build wars’ would be to hide display whos in enemy team before it starts, so you could just adjust your own setup by picking synergies in your team and counter class stacking. If you hide whos in enemy team, people won’t be able to pick ‘counters’ and ‘build wars’ won’t happen.

I really like this idea, passing it along to the team.

The archive will be hidden from public view later this month. The posts themselves will not be deleted, but players will not be able to view them, even in their personal post history. If there’s anything in the archive that you wish to save, please do so at your earliest convenience.

SlimChance.6593:

The new system now has “Profession-based” MMR. So when you enter the queue, the system starts searching for a match based on your current profession’s MMR. If you change professions during the queue, then you’re circumventing the selection process. Hence, the penalty.

This is the part of the reasoning behind locking profession. The other is to avoid Build Wars 2 and lower the amount secret knowledge that only experienced players know.

SlimChance.6593:

To make it more full proof, ANet should have it automatically dump you from the queue if you switch characters.

You will automatically leave the queue if you leave your character to switch professions. However, due to a bug, that isn’t working at the moment. A fix is incoming.

Solstice.1097:

what about hte fact that when you leave queue you are still actually in queue?

do you get penalty for the bug?

No, you will not get a penalty until the match is created and you have confirmed, and then only if you fail to enter the new instance or leave it.

Hey Godric — you may notice I changed your subject line. I did that because I think the format and the question will be more easily seen from the Black Lion Trading Company team, and I know you’d like to see that item return.

Come to think of it, I’m probably going to get it. too!

Hey Bernie,

First, you’re right. There’s a definite difference between a down-leveled/downscaled character at, say, lvl15 and a natural lvl15. Point well taken. I did want to mention the downscaling, though, in case a new player reading this didn’t know about that feature.

And I’m really glad you agree that we’re takin’ care of business in relation to chat issues. We really want the Guild Wars 2 world to be a pleasant place for everyone, so we have reporting systems and agents in place to do our best to make that happen.

Maximus Delion.8719:

I took the liberty of updating the wiki to now say:

• If the player tries to teleport to a full map, the player will be unable to do so but the item will still be used (effectively wasting the item).

Hopefully that’s a little more clear. :-)

I think that definitely is more clear, MD. Thanks for doing that.

For anyone else experiencing connectivity issues – please keep this thread in regards to the issue in the title alone. Other connectivity issues need to be tacked onto posts regarding the same issue or new threads need to be created in regards to your own individual issue so as to avoid confusion.

Lord SilverStone.3782:

The Issue I keep getting is When trying to buy Gems with my credit card it just says There was an error and to please try again later.

Attached is a screen shot after I try to submit my credit card information.

Frosty.8491:

I am receiving the same issue as Lord SilverStone.3782 when attempting to purchase gems from the store with a credit card. This has occurred multiple days and with different gem amounts (2800/$35 and 800/$10). Error is the same as the screenshot in his post.

Hi Lord SilverStone and Frosty,

This issue you are experiencing is separate from the Currency Exchange blank page being discussed in this thread. Can you please submit a ticket to Customer Support for further assistance?

Here’s a link for your convenience, but there are also sticky threads in the forums with more information if you desire it. (Inculpatus Cedo has posted a few above this too – Thanks!)

https://help.guildwars2.com/anonymous_requests/new

Thank you!

I see two concerns: The player who cleared the area and the offensive language. The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

The second issue is language, and it sounds like here, your reports were exactly right. We have team members watching reports 24/7/365. I’ve seen people disappear from the game in a matter of minutes due to a report, because the agents read the report, read the chat strings (that are sent to them with the report automatically) and they can take action very quickly. That’s not to promise that every report will be answered in minutes, and it’s not a statement that if a report is not acted upon in minutes it won’t be acted upon at all. But overall, things can move very quickly if you make an in-game report.

I’m sorry you had this experience, and hope all your future gaming sessions are great!

pdavis.8031:

What would happen to the market in general if Precursors were added as an exclusive gem store item? I have a feeling that the prices of many items will actually climb (i.e. rare/exotic weapons, T5 and T6 mats) even though there would be less demand. My reasoning is that although there is less demand for such items, it would cut out a gold sink, which allows for more gold in circulation, which leads to prices being higher. And of course the gold>gem conversion would skyrocket, as more people would farm gold to convert to gems to but precursors. At least thats my assesment. Any thoughts?

The market would be empty, due to lack of server support… because our office would be burned to the ground by an angry mob.

Teutos.8620:

Quick question, why is dishonor not enabled yet?

There is a bug that could cause dishonor to be awarded multiple times for the same infraction. I have already fixed the bug internally, but it hasn’t made it to our live servers yet.

glock.6590:

I’m not sure yet but I think swapping class and winning the game gives no win but it does give a loss if you lose. Is this intended? I switch class when I solo/duo/ trio Q if there’s already a thief just to get a better team comp but it doesn’t count on the leaderboard.

I usually don’t look at the leaderboards because I know its just who plays the most games but I still don’t wanna only accumulate loses because of the bugged system.

Yes. Leaving the game for any reason, including swapping professions, marks you as a deserter and gives you a full loss. A full loss is the same as if your team ended the game with a score of 0.

If dishonor was enabled, you would be getting dishonor for leaving as well.

Tristan.7430:

Is matchamaking turned off? Because i getting in 80% matches today randoms vs. 4-5 premade.

It’s not your imagination, you have been getting a lot of bad matches.

Last 24 hours:
4 1 vs 5
1112 vs 1 121
5 vs 1 121 (fail)
5 vs 1 1111 (fail)
5 vs 1 1111 (fail)
1 1111 vs 11111
2 111 vs 11111
2 111 vs 11111
1121 vs 1 1111
23 vs 2 21
32 vs 2 111 (fail)
1 1111 vs 11111
1 1111 vs 2111
5 vs 1 1111 (fail)
5 vs 1 1111 (fail)
1211 vs 1 1111
5 vs 1 4
5 vs 1 112 (fail)
11111 vs 1 1111
1 1111 vs 11111
1 1111 vs 11111
41 vs 1 1111 (fail)
41 vs 1 121 (fail)
2111 vs 1 31
1 22 vs 11111
1 211 vs 11111
5 vs 1 1111 (fail)
1 1111 vs 5 (fail)
14 vs 1 1111 (fail)
1 1111 vs 5 (fail)
1 1111 vs 11111
5 vs 1 1111 (fail)
311 vs 1 1111 (fail)
11111 vs 1 1111
1211 vs 1 112

This is unacceptable, I’m digging into this deeper right now. Thanks for the heads up.

What kind of error message are you getting? The more information you’re able to provide the more quickly we can assist you with this issue.

Torin.7129:

MMR: I think this algorythm is too complicated. It’s based on Rank, Profession, Ladder Standings etc. etc., but it seems not working.

This is not correct. We use a slightly modified version of Glicko2.

It’s discussed more in-depth here:
http://wiki.guildwars2.com/wiki/PvP_Matchmaking_Algorithm#Ratings

Torin.7129:

And i don’t understand, why can’t we see how much is our MMR at the moment.

We don’t want people focus on MMR, and we don’t want people to shame and harass people with lower MMR.

Torin.7129:

Double or tripple profession in same team: Can’t you make an algorythm that doesn’t allow to join 2 or more same profession in a team? Then can be all of the games more balanced.

Looking at the data, the system is actually really good at this, but can be over-shadowed by the new profession dailies. We do not wan’t to put a hard cap on the number because it could greatly increase queue times for the more common professions.