Guild Wars 2

Chad.9038:

We’ve been taking this performance issue very seriously and have spent the last few weeks trying to isolate the various causes you guys are experiencing.

Performance is very tricky because there are so many variables as to why the game could be running poorly, especially if it used to run fine. It hasn’t been affecting everybody and some of the folks experiencing issues have found them to be due to outside forces such as poor hardware cooling. We know this is a real issue from the things you guys have posted here and have been trying to find the root of the problem. Simply put, it’s been taking time to identify what the issues could be and trying to reproduce them in-house has proven quite elusive.

We’ve identified a number of serious issues some of which were introduced into the 9/9 build and have code changes on the way to address them. We don’t expect it to fix everyone’s performance problems but we certainly hope it will help the majority of you on this thread. I will follow up when the code changes go live and hope that you guys will report back as to whether they are making a difference or not.

I want to give props to you guys for helping each other out and providing helpful insight into this problem. I know it can be really frustrating, it is for us too so please bear with us. We sincerely want to make your playing experience the best we can.

Hey guys, I would appreciate it if you read the thread before commenting.

Unfortunately, my original post(above) was through my user account and not my work account so it doesn’t have the visibility it should. Please read it if you haven’t.

We are actively looking into performance issues and I have been providing updates on this thread regularly over the past couple weeks.

There seems to be some confusion about what our “fix” was. Disabling “High-Res Character Textures” was NOT it but did come in the same patch. The “fix” is not something expected to actually fix every bodies issues but rather address what many posters have been experiencing. That said, some of you have already reported back saying that it has helped and some of you have said it hasn’t made a difference.

We’ve continued looking into this issue beyond the latest changes and in doing so have found an audio issue that can affect the global performance of the game under certain conditions. This is where I asked that you try “-nosound” to see if it makes a difference and report back if it did. This was never a suggestion to actually fix your issue. Some players did this and reported a huge performance improvement and we can now justify shipping the code changes we’ve made in response. This is GOOD! This you all helping us help you.

Hey Koffsplat,

Have you tried the suggestions listed on the Basic Client Troubleshooting post?

Also, are you getting any other error messages when you try to launch the game without using Terminal or just that the game is not responding?

Hey Mayko,

I would really like to help you with your issues, but due to there being several things that need to be addressed, troubleshooting would be quicker if you could please submit a support ticket.

Thanks guys!

I am going to get all the info that has been provided above to the correct team as it will help them determine why y’all are still having issues.

Is this a crash or just an error popup?

Hey guys!

I just wanted to let you know that we are aware of this issue and are looking into it. We will update you once we have more info.

Sorry for the late reply, but yes, we updated two pieces of the Halloween music this year with live recordings. I believe Maclaine improved quite a few things in the composition and arrangement as well. Glad you’re all enjoying them!

poke.3712:

Documentation on the wiki: recipes, recipes/search

poke is my hero

poke.3712:

Documentation on the wiki

poke is my hero

Remfin.4892:

If you’re following the link from this forum, it looks like their exit page escapes ampersands in URLs no matter what you do. Paste the URL directly into your browser and you’ll see the 300 page size blows up: "{"text":“page_size out of range. Use page_size values 1 – 200.”}"

Yup, forums has a link encoding bug and is breaking multiple query params. I’ve verified w/ every link posted so far (after fixing) that all the headers are correct.

Konig Des Todes.2086:

John, can you say whether or not you’ll do this again for any other undiscovered Mystic Forge recipes?

I can’t say for sure, this wasn’t really planned
We try to pay a lot of attention to our community here and elsewhere, so if you’d like to see more show your support for it. We’re always reading.

Thank you! I think I’m safe speaking for both of us when I say that Colin and I had a lot of fun with this episode. I’m so happy you did too.

I’d LOVE to just spit it out, tell everything, but that would ruin the fun. Why would I do that to you? There’s too much good stuff still to come.

Arikyali.5804:

Oh, that is so awesome! Thank you for sharing this!

Yes, thanks a bunch!

Xiahou Mao.9701:

The Trick or Treat Bags aren’t going away. They’re going to stay available all throughout the year, and the Maize Balm consumable item has been added to let players continue to generate new Trick or Treat Bags even in December or February or whenever we want. So the mini will remain available in the bags, at least up until next year’s Hallowe’en event where we might see new items dropping.

Go grab your Maize Balm recipe (it’s time-gated, one per day) so that if you can’t get the mini before the event ends, you’ll still have a source for new bags all year long. Then hit up Godslost Swamp with the Balm every now and then to get more bags and keep trying.

Thanks for sharing this tip, Xiahou Mao.

I have passed along feedback about the miniature, so that your concerns can be reviewed.

I will see if I can follow up on this. I may not get an answer today, since it’s Friday night, but I will see if there’s any info on this to share.

Hello All,

There was quite a lot of discussion around the proposal of removing white swords from objectives in WvW. We understand there are concerns about how this change might work in practice or how player behavior may change as a result of it. We felt like the best way to understand fully the impact, and give players a chance to see for themselves how it directly changes the WvW experience is to let people try it and see what they think.

We have decided to run a special multi-week event in WvW where we’ll be changing some of the “rules” of WvW for a limited time. This event will feature two major rule changes while it is running: we are planning to remove white swords from objectives, and add points per kill in WvW to the over-all score for the duration of this event. We are currently targeting December for this event but will keep you posted when we have dates nailed down for certain. If this type of event is successful, we may look to do more events like this in the future where for short periods of time the rules of WvW are changed to different rules, scoring and scenarios to help both keep the game fresh, as well as to change up the experience and try new fun things for WvW.

We look forward to your feedback once the event begins, both on the temporary event only changes, as well as the concept of these special events in WvW.

Thanks,
John

Lunar Sunset.8742:

No more issues here, I disconnected twice came back and finally finished Mad King’s Clock Tower.

Great. And congrats.

One Note Chord.5031:

ozmaniandevil.6805:

That Guy.5704:

ozmaniandevil.6805:

Um… just one thing ANet…. when you look at the base ingredients for say, Zojja’s masque, it LOOKS like you need only 150 scraps of silk, because the picture of the silk scrap covers the EXTRA ZERO. You actually need 1500. This is true for all the the base materials for the light armor. In every one it looks like hundreds instead of thousands.

That really needs to be fixed. Really. I thought I already had all I needed and went to make some stuff and was confused as to why I couldn’t make as much as I needed. Turns out I need more than 9000 more scraps than I thought. Bad. Very bad.

If you are referring to that feature on the wiki, the wiki is player maintained, not ANet. Also, again if you are referring to the wiki, I dont see that problem on my browser so it might be a browser or device issue.

Hmmm… ok, so I had originally used Google Chrome to open up the window. I just tried Explorer and it does show up correctly. Argh! Sorry for my assumption that this was something that ANet should fix. Obviously I have to use Explorer for the wiki now :p Would be nice if all browsers worked the same.

Works for me in Chrome. The last 0 is farther to the right than the last digit of the other numbers, though, so maybe there’s something set up differently in your browser that results in less space between the numbers and icons? Here’s what it looks like for me:

Thanks for the images. That one zero is a little differently aligned, it’s true, but I think you’ve offered an interesting theory about the browser settings and I imagine that the configuration could impact image/number spacing, which could account for the dropped zero.

Is anyone else having trouble with unclear numbers? I can see where it would be quite a shock to anticipate getting 10% of what you really need!

Bug Fixes:

• Fixed a client crash related to spectating.
• Fixed texture quality options.
• Fixed a bug in which players were allowed to keep their profession skills in Lunatic Inquisition.
• Fixed a bug in which some Halloween achievements failed to advance the meta achievement.
• Costume Brawl—Mummy: Reduced the duration of the crippled penalty after sprinting.

Just got an update and things have been returning to normal. Please post if you’re still having difficulties. Best to do that in the Technical Support sub-forum so that right eyes on on any remaining issues.

Thanks for your patience.

https://api.guildwars2.com/v2/worlds
https://api.guildwars2.com/v2/worlds?page=0
https://api.guildwars2.com/v2/worlds/1005
https://api.guildwars2.com/v2/worlds?page=0&lang=fr

etc etc.

Hi there,

I just got an e-mail that said that the issue has been addressed and the connectivity is returning to normal levels.

Are you able to connect now?

After a couple days of discussion, I think this conversation has run its course. I can’t comment on how customer support may handle this issue, but TwistedFate, if you don’t hear from the CS team after 3 days from when you submitted your ticket, toss your ticket number and some brief details about your issue into this thread and somebody from the team should have a look at it.

Yeah, every /v1 API had its CORS headers go missing. They should all be back in place now.

Hey everybody,

The topic of communication has been discussed in multiple other threads in the recent past. If you wish to continue this line of discussion, please use one of those threads. Additionally, please keep any future discussion respectful and free of personal attacks and rude language.

It looks like you didn’t submit that second crash log when you crashed, please make sure you submit those when prompted. I will say that from looking at the first crash log I suspect a local memory issue is the cause.

We’re still looking into this.

We’ll take a look, seems like something got missed in the tests.

Stormcrow.7513:

Chris Whiteside.6102:

Stormcrow.7513:

By the time the meta data is analyzed, the raid material constructed and the content is released, there will be other games more interesting.
AKA Too little too late.

Yes Storm perhaps your right. Maybe we should not discuss raiding at all or any other evolution of the game for that matter.

Or perhaps we should have a think about the impact that CDI has had across all aspects of the game in what can only be described as a swift manner in development terms.

So why am I taking the bait? Because it is an opportunity once again to make a few things clear. CDI is of a massive benefit to the team and community, but if you don’t believe that then you don’t have to be part of it. But please don’t bring others down because your thoughts differ from theirs.

And to be clear this is in reference to a number of folks posting in the thread and not just you.

Finally the CDI is a dev tool and if folks cannot respect that and find it difficult to be collaborative and valuable in this kind of design environment then they will have their oppurtunitu to be part of the initiative taken away from them. Of course they will still be allowed to give their opinion elsewhere on the forums but not in the CDI.

In the Design Dept. we have three golden rules:

1: Postive attitude toward problem solving is a key requisite of a great designer.
2: collaboration is king
3: Respect for others is paramount.

Hopefully it isn’t to much of a stretch therefore to see how I also believe these tenants to be true for the CDI.

Thanks,

Chris

To be fair Chris, people have been waiting for over 2 years for end game raiding content.
I am sure you can understand the apathy and frustration that people have from that long of a wait.
I love GW2, I really do. The problem is the lack of new and exciting content.
I am wholeheartedly looking forward to the CDI and raid content in general but currently, the game(for me and probably others) has become stagnant.
I would rather have better monster AI and mechanics rather than the same stack and smack zerg raids anyday.
I hope that in the end the CDI helps Anet form a plan that the user base will find fun and entertaining.

Awesome. And I respect what you are saying.

The Raid CDI is going to be great and I look forward to doing into it with you Storm.

Chris

Tobias Trueflight.8350:

Chris, need to ask something, and I know you probably do get reminded of it a lot:

Did you ever get that list of 10 things from CDIs which made it into the game? I don’t want to have to start sifting through them myself every time I hear “CDIs don’t do anything anyway”.

Hi Tobias,

Sort of. In that I hijacked a thread and asked the community to list what they had seen.

However I do still need to do it I know )-;

I am just struggling to find the time. But you are right it would probably be quicker for
Me to just list it than have to reply to some of the same type of posts repeatedly.

At least that is what I read into your comment.

Chris

A while ago the community asked me to be more direct and that was a great suggestion. It has improved the CDI and my relationship with the community as a whole. It is also really nice to know that the community in the most part respects the right for me to communicate as a ‘human’ and the respect is absolutely reciprocated. I love our community.

This said there are some who still get angry at me for being me and as they it ‘It is what it is’

Thanks for your thoughts,

Chris

Stormcrow.7513:

By the time the meta data is analyzed, the raid material constructed and the content is released, there will be other games more interesting.
AKA Too little too late.

Yes Storm perhaps your right. Maybe we should not discuss raiding at all or any other evolution of the game for that matter.

Or perhaps we should have a think about the impact that CDI has had across all aspects of the game in what can only be described as a swift manner in development terms.

So why am I taking the bait? Because it is an opportunity once again to make a few things clear. CDI is of a massive benefit to the team and community, but if you don’t believe that then you don’t have to be part of it. But please don’t bring others down because your thoughts differ from theirs.

And to be clear this is in reference to a number of folks posting in the thread and not just you.

Finally the CDI is a dev tool and if folks cannot respect that and find it difficult to be collaborative and valuable in this kind of design environment then they will have their oppurtunitu to be part of the initiative taken away from them. Of course they will still be allowed to give their opinion elsewhere on the forums but not in the CDI.

In the Design Dept. we have three golden rules:

1: Postive attitude toward problem solving is a key requisite of a great designer.
2: collaboration is king
3: Respect for others is paramount.

Hopefully it isn’t to much of a stretch therefore to see how I also believe these tenants to be true for the CDI.

Thanks,

Chris

DarkSpirit.7046:

Pat Cavit.9234:

Hey folks, we’ve just enabled /v2/items. Documentation isn’t quite ready yet but I’ll be talking to poke and we’ll go from there.

Querying it is identical to the other /v2 APIs.

https://api.guildwars2.com/v2/items/12138
https://api.guildwars2.com/v2/items?page=0
https://api.guildwars2.com/v2/items?page=1&page_size=200
https://api.guildwars2.com/v2/items?ids=12138,57

By the way, your page_size parameter seems to be ignored. X-Page-Size always return 50 when specifying pages.

RedBot and my browser agree that it’s fine.

HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8
Content-Encoding: gzip
Content-Language: en
Vary: Accept-Encoding
Server: Microsoft-IIS/7.5
X-Content-Type-Options: nosniff
Link: </v2/items?page=0&page_size=200>; rel=previous,
</v2/items?page=2&page_size=200>; rel=next,
</v2/items?page=1&page_size=200>; rel=self,
</v2/items?page=0&page_size=200>; rel=first,
</v2/items?page=195&page_size=200>; rel=last
X-Page-Total: 196
X-Page-Size: 200
X-Result-Total: 39108
X-Result-Count: 200
Access-Control-Allow-Origin: *
Date: Fri, 24 Oct 2014 18:15:06 GMT
Content-Length: 8706

Looks right to me.

Documentation isn’t ready yet, but here’s some example links to get you started.

https://api.guildwars2.com/v2/recipes/2869
https://api.guildwars2.com/v2/recipes/9716

https://api.guildwars2.com/v2/recipes/search?input=12138
https://api.guildwars2.com/v2/recipes/search?output=45656

Titus.4285:

John Smith.4610:

I’m definitely not a professional writer, but I did write this myself. I just thought that was a harder clue.

For wiki-archiving purposes: do you have a title for your short story?

Let’s go with:
“The Reaper’s Bounty”

In reading the comments here, it seems that some forum members may have missed the update, originally posted at about 6:00 PM Pacific on 10/22. There are a lot of posts in this thread, so here’s that update, reposted for your convenience:

Here’s an update for you:

It’s clear that quite a lot of you would like to have greater flexibility in using the Currency Exchange. Our intention when we designed the new interface was to streamline large volume purchases, which make up the majority of transactions.

In light of your feedback, we will update the Currency Exchange so that you can decide how you want to use it. We will keep the new streamlined system and also offer a new “Custom” button on the panel that you can use to exchange any increment of gems or gold.

We anticipate rolling this out soon. Stay tuned!

~~~~~

Sorry for the delay in posting this, but out of respect to our international community, we wanted to be able to post in several forums at once.

~~~~~~~~~~~~~~~~

As of today, Friday, the developers have been actively working on creation of the Custom option. They then will put it through a testing pass after which it will be rolled out into the game. We think you’ll like the option, and I believe you’ll be pleased with the timeframe for this implementation, as well.

Blaeys.3102:

Chris Whiteside.6102:

Good Evening,

A couple of things.

1: The next phase of the CDI will be delayed until this weekend or Monday due lack of available time on my part.
2: whilst I am very much looking forward to the raid discussion and chatting with you all about it I do want to make it clear that this last CDI has been excellent, with maturity and collaboration throughout. So to be clear unnecessary comments about ‘True Gamers’, ‘Elitists’ and ‘Dress Up Players’ won’t be tolerated.

I just want to make this clear so we can all have a healthy discussion and design out a Raid System proposal that is born out of GW2’s core mechanics, personality and community passion.

Looking forward to having a great discussion with you all.

Chris

Im ready. Have my initial thoughts already typed up and poised to post. Been waiting for this conversation for a while, and I love the direction you’re taking this (elitist hate is a plague on true raiding fans and should be stomped out/put down at every opportunity).

And have no problems with delays getting started. Just means you’re busy working on making/keeping us happy in other areas of the game.

Hi Blaeys,

I am very much looking forward to it to and I really appreciate your last sentence. You hit the nail on the head. Thanks for your understanding.

Chris

Baltzenger.2467:

Thanks to you too Chris, as my first participation on a CDI, I quite enjoyed it, and I’m looking forward to join the next one too.

The future looks promising

Thanks to all of you for a super productive discussion. Most collaborative CDI to date.

And sorry for not concluding this phase sooner. Time has been scarce this week.

We will put the proposal together and move onto the next phase soon.

Chris

Good Evening,

A couple of things.

1: The next phase of the CDI will be delayed until this weekend or Monday due lack of available time on my part.
2: whilst I am very much looking forward to the raid discussion and chatting with you all about it I do want to make it clear that this last CDI has been excellent, with maturity and collaboration throughout. So to be clear unnecessary comments about ‘True Gamers’, ‘Elitists’ and ‘Dress Up Players’ won’t be tolerated.

I just want to make this clear so we can all have a healthy discussion and design out a Raid System proposal that is born out of GW2’s core mechanics, personality and community passion.

Looking forward to having a great discussion with you all.

Chris

Sariel V.7024:

John Smith.4610:

I’m glad you guys liked it! You got the answer faster that I expected. That oasis clue would have taken me much longer.

Does this mean you didn’t write it yourself?

I’m definitely not a professional writer, but I did write this myself. I just thought that was a harder clue.

minfaer.2796:

John, please write an ending to the story of Lemark… of course, we know he gets it, but it feels so like a cliffhanger… maybe some surprise about why he wanted the reaper so desperately!

Lemark kicked in the door. “A WORM?!” he shouted, “NO… NO! A FREAKING 200 FOOT WORM!”
Zomorros was waiting for him, of course, a smirk on his smug face as he hovered at the end of the room. The whole place was lavishly decorated in a way that screamed wealth at anyone who entered. Zomorros wasn’t a being of subtlety… usually.
“My old friend,” Zomorros said lazily, his head tilted to one side as he examined Lemark’s battered appearance. “How are you? You don’t look so well, I’m sure I have something that can help that around here.”
“Save your gifts” Lemark spat, “I’ve no need for more chains”.
“Well, aren’t we dramatic today?” Zomorros replied with a smile as he continued to rummage through a chest of unorganized bottles.
Lemark began to walk deeper into the room. He rubbed a dirty hand across a tapestry that probably cost more than most Tyrians earned in their lifetime.
“I’ve come for what’s mine,” Lemark growled in what should have been an inaudible tone.
Zomorros turned with a scowl, all pretense of good humor evaporating. “There is a price for that”.
Lemark threw his pack across the room where it fell and slid into a wall beside Zomorros. The Djinn looked intently at the pack as it burst apart , the collected items hovering in air.
“No,” Zomorros almost sobbed, and Lemark was uncertain if it was a denial or disbelief.
“No,” Zomorros said again, more forcefully, “these are unacceptable!”
“They are not! The Contrac-”
“You do not want to hold the contract against me, child! This is mine and you cannot deserve it,” Zomorros said, visibly attempting to restrain his anger. “You don’t even know what it is.”
Lemark pulled a ratty parchment from his pocket and slammed it on the table in front of Zomorros. It glowed slightly in the Djinn’s presence.
Lemark put his hand on the parchment and stared directly into Zomorros’s eyes. “The contract,” he said slowly and precisely. The words echoed unnaturally around them.
A smile slowly transformed Zomorros’s features. The “skin” around his eyes tightened and his lips curled sadistically as looked up at Lemark from under his brow. “I am compelled,” Zomorros said slowly as a dagger bloomed from Lemark’s chest. The thief looked down in stunned disbelief. He legs went weak, but he caught himself with one arm on the table.
Lemark felt blood in his lungs; he held his breath and stood back up. Sheer stubbornness kept him on his feet as Zomorros moved in close.
Zomorros spoke softly, almost like a whisper, but every word was terribly clear and precise, “I never told you what this is”. He leaned in close enough that his face filled Lemark’s vision and wrapped his fingers around the hilt,
“It’s the reaper of souls.” He whispered as the dagger ripped free.

Oh wow, thank you for sharing your photo, Gereden! I’m happy you liked all of your signatures, even if it was difficult being the first one to put ink marks on your beautiful book.

I’m glad you guys liked it! You got the answer faster that I expected. That oasis clue would have taken me much longer.

Dr Cynosure.1840:

Chad Taylor.3487:

arjov.8649:

ehm , button for “high” texture settings is grayed out together with high character textures… is this your magic fix? no seriously are you trying to scale the graphic this way?

Serbianwolf.1652:

“High-res character textures” is greyed out and unable to change(check or uncheck). Also, “Textures:” field is empty, making me be able select only medium and low.

What is the meaning of this anet?

This was intended…sort of. “High-res character textures” will no longer be available for low performance CPUs(most dual core) since it can be incredibly demanding on performance; on CPUs like these it will make the game unplayable. The grayed out texture quality bit was unintended and will be fixed.

This was a very minor part of the changes that went in, none of which I would qualify as “the magic fix”. As I mentioned it’s been incredibly difficult to ascertain what some of you are experiencing and thankfully our changes helped some of you, but for others it did not. We will keep working on it, chipping away at the issues we find.

Thanks all for your feedback and apologies for the hiccup. I will keep you posted if we find a smoking gun.

You say that low performance CPU’s no longer can use high-res textures, i completely understand. But what i don’t understand is why i can’t? I have a quad core CPU, it’s a Intel® Core™ i5-2430M CPU @ 2.40GHz. I’ve been running the game fine for the last 2 years. Can you help me?

Your processor is dual core with hyper-threading. In Windows Task Manager this appears as 4 boxes but its not actually 4 cores, just 4 hardware threads. The texture quality drop down fix is on the way so you will at least be able to use “High” textures again.

edit 8.5:
A Sylvari scientist, not what Lemark expected. He should have learned by now that there was nothing ordinary here.
Despite the science, this was a nice respite, he could get used to this. Something here was harmonious and relaxing, was that part of the plan?
A shriek echo’d all around. Lemark was surprised, he still hadn’t learned. Nothing about this place was ordinary.

edit 8.5:

A Sylvari scientist, not what Lemark expected. He should have learned by now that there was nothing ordinary here.

Despite the science, this was a nice respite, he could get used to this. Something here was harmonious and relaxing, was that part of the plan?

A shriek echo’d all around. Lemark was surprised, he still hadn’t learned. Nothing about this place was ordinary.

edit 8:
Lemark stared at his arms, at the half healed wounds that would soon serve as a permanent reminder of his last several months. Despite that he felt invigorated. All of that was behind him. He had gotten further than anyone else before – or so he supposed.
The final piece would be the hardest. He doubted he would have to fight some great monster, that wasn’t Zomorros’s style. He would have to do something harder; this journey wouldn’t end in a tremendous final battle. The ending would be more precise, more…scientific. He had only a single clue, contractually obligated from his last deal with the pseudo-deity.
He stood up from his table in the heart of Lion’s Arch and turned south.

edit 8:
Lemark stared at his arms, at the half healed wounds that would soon serve as a permanent reminder of his last several months. Despite that he felt invigorated. All of that was behind him. He had gotten further than anyone else before – or so he supposed.

The final piece would be the hardest. He doubted he would have to fight some great monster, that wasn’t Zomorros’s style. He would have to do something harder; this journey wouldn’t end in a tremendous final battle. The ending would be more precise, more…scientific. He had only a single clue, contractually obligated from his last deal with the pseudo-deity.

He stood up from his table in the heart of Lion’s Arch and turned south.