Dev Tracker

CoherentUI_Host.exe + Crashing

in Account & Technical Support

Posted by: Johan Skold

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Johan Skold

Lead Engine Programmer

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Some specific crash solutions below. Please see my previous post for how to identify your issue.

Failed to extract file.

This means one of the binary files needed for the patch failed to be created, and usually means they are in use. First, ensure the game isn’t running. If it is, close it, wait a few seconds, and try again. If you still fail with the same error, check for a lingering “CoherentUI_Host.exe” process:

1. Ensure the game client is closed again.
2. Press Ctrl+Shift+Escape to open up the task manager.
3. On the Processes tab (labelled Details in Windows 8 and 8.1), see if you have an entry that says “CoherentUI_Host.exe” in the “Image Name” column.
4. For each of those entries, click the entry to select it, and click the button near the bottom labelled “End Process”. Click “End process” if a confirmation window pops up.
5. Attempt to start the game.

If you still fail with the same error in the crash details, something else must be using the files. The easiest way to fix it if you get this far is to simply reboot your computer. If all of that fails, and you still experience the exact same problem: Try deleting the “bin” folder inside the game client’s folder (usually “C:\Program Files\Guild Wars 2”).

Edit: Apparently the steam client is also really good at keeping files open. Closing that may help.

Failed to load Coherent DLL: 0×1

This means that the DLL file may be broken. It might be due to a hardware error, a full hard drive, or some other error. The easiest way to attempt to solve this is to ensure you have some space free on your hard drive (50 MB at the absolute minimum, preferably at least 100 MB), and then deleting the bin folder that is inside your Guild Wars 2 folder. It should be re-created the next time you start the game. If that does not help, please contact customer support so we may collect some information on your hardware.

Unable to create ‘…’ (Where ‘…’ is a file name)

This means the game is unable to create the files needed to run it. There is unfortunately not much we can do at this point. Something is preventing us from creating the files we need, and nothing we could do would appear to solve that (including running as administrator). The most common cause is anti-virus software. As a test, you could try to white-list the game’s executable in your anti-virus, or even the game’s folder. Or even temporarily disable it while starting the game the first time. Please see your anti-virus manual for how to do that.

Timed out while creating browser view

This is an error that seems to just happen occasionally, and not all the time. Please correct me if you are seeing otherwise. If this happens to you, please follow the instructions at the bottom of my previous post, to send dump files to customer support. These dumps will help us track down the cause of your issue.

Timed out while creating browser context

The most common cause of this seems to be anti-virus software blocking the executable we use to display both the launcher and the black lion trading post. Note that this does not necessarily mean the anti-virus thinks it has found a virus, but it is somehow preventing the communication between the two processes. This is a known issue, and we are working to ensure it doesn’t happen. The only short-term solution is to white-list the executable in your anti-virus. As for how to do that, you will have to refer to the documentation of whatever anti-virus solution you may be using. To find the executable you need to white-list:

1. Navigate to the Guild Wars 2 folder (usually “C:\Program Files\Guild Wars 2”).
2. In this folder, find the folder named “bin” and navigate into it.
3. In this folder, you should find a file named “CoherentUI_Host.exe”. That is the file you should white-list.
4. You may also have to white-list “CoherentUI.dll” in the same folder, depending on your anti-virus. This doesn’t appear to be necessary for most cases however.

As per the previous crash, we would very much like to see dumps from this crash. Especially so if white-listing the process does not help. Please refer to the instructions at the bottom of my previous post.

m_system != NULL

The details for this crash is pretty much identical to the previous one. Please see the crash above.

(edited by Johan Skold.4708)

CoherentUI_Host.exe + Crashing

in Account & Technical Support

Posted by: Johan Skold

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Johan Skold

Lead Engine Programmer

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Hey guys, checking in to update you a bit on what we are doing to address these issues.

As Stephen mentions above, we pushed a hotfix this morning that should hopefully fix the main issue players seem to be experiencing. You should no longer need to have the “Automatically detect settings” checkbox unchecked. If you still have issues running the game with that checkbox checked, while everything works just fine with it unchecked; please update your ticket with customer support if you have one, or create one if you do not. In this ticket, please attach crash dumps (see the bottom of this post for how to find them) if you have any. That will help tremendously in tracking down the source of your issue.

This is unfortunately the only problem the hotfix addresses. We are currently working with developers at Coherent to solve the remaining issues. We are sorry for the inconvenience this causes. As for those issues, some of them can be worked around manually, depending on what the problem is. First you need to identify your particular problem:

1. When the game’s crash dialog shows up, click the “Show details >>” button.
2. Find the line that begins with “Assertion:”. It should be the second line.
3. Look up the remainder of that line in my following post.

If you do not get a crash dialog (as was the case with the freezing launcher), please still see if you have any crash dumps you can attach to a customer support ticket by following these instructions:

How to find the crash dumps

First of all, a sincere thank you if you do send your dumps to customer support. In order to find the dumps to attach to your ticket:

1. Hold the windows key on your keyboard, and press R. This will open a dialog titled “Run”.
2. In the Run dialog, type “%AppData%\Guild Wars 2” (without the quotes) and press enter.
3. A folder window should open. In this window, there should be a folder called “Coherent Dumps”.

Please send the files in the “Coherent Dumps” folder to customer support, together with the info on what crash you are specifically seeing. Do not post these dumps publicly.

Edit: Apparently our support system does not allow attachments. You’d think I’d have looked that up before posting this. Instead, just contact support and they can request the files. They may choose to sample though, so don’t get discouraged if they end up not asking for the files.

(edited by Johan Skold.4708)

"Take All" Stops working

in Black Lion Trading Co

Posted by: Curtis Johnson

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Curtis Johnson

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We’re looking into this. Thanks.. (and yes, bug forum)

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hey folks just a reminder that i will be playing WvW this evening so I will likely not be on the forums.

chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Excuse my utter ignorance, but what does CDI stand for?

Collaborative development I- I don’t remember but think its initiative

Correct (-:

Hey folks just a reminder that i will be playing WvW this evening so I will likely not be on the forums.

chris

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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I will be fighting for Helioz [Hel] and on loan to CERN tonight on TC.

There will be blood!

Chris

FYI my main guild is AARM (They just don’t do much WvW)

(edited by Chris Whiteside.6102)

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Paul Ella

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Paul Ella

Producer

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Greetings all! I have the distinct pleasure of serving with Non Verbal Persuasion [NVP] on DarkHaven. I look forward to honourable battles and as another great Englishman once said, ‘Give me Cake or Death!’ ….what?! we’re all out of cake?

Tally ho!!

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Jessica Boettiger.2563

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Jessica Boettiger.2563

WvW/PvP/Skills Principal QA

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Hey everyone!

Thank you all for stepping up to volunteer for this program. I am pleased to announce that I have been taken in by an EU guild on Kodash. I’m excited to embark on my new WvW journey, and experiencing the Fall Tournament in my new home, with Visceral Effect.

I’d like to give a big thanks to the vE guild for adopting me. I’m thrilled to have an opportunity to participate in the tournament from an EU guild’s perspective. I will miss my guilds on NSP (and I’ll try to hop back over from time to time to say hello while EU is sleeping), but I very much look forward to the feedback and experiences we will all share through this initiative. Together, we’ll make a better WvW!

Much wuv,
Wubbuffet

CoherentUI_Host.exe + Crashing

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for these updates. I believe a team member is preparing a few notes to post, so there may be some troubleshooting steps you can try as per the upcoming suggestions.

[[And yes, Baltov: Since the year 2000. ]]

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Branden Gee.2150

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Branden Gee.2150

PvP Gameplay Programmer

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Hey Tarnished Coasters!

I’ll be playing with Tarnished Coast Field Medics [TCFM] this season.

Should be fun!

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Steve Fowler.1498

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Steve Fowler.1498

Head of Global Marketing

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Hello WvW folks! I have signed up with Semper Dius [Dius] on Kodash EU server to help them take down the dreaded Seafarer’s and Desolation bullies! I look forward to some good fights. I will try and live up to Semper Dius [Dius] standards!

FIght On!

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Hugh Norfolk

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Hugh Norfolk

PvP Game Designer

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I have signed up with the mighty [CERN] on Tarnished Coast! I wanted to say thank you to all the guilds that wanted to host us Devs for the Fall Tournament. I hope to see you on the battle field! All your bags are belong to us!!!

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Samuel Loretan.8601

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Samuel Loretan.8601

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Hey guys,

I’ll be playing with the [RAID] guild on Vizunah Square [FR]. It’s awesome to see such an overwhelming response to this project, and I’m looking forward to fight (with) you in the field.

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: John Corpening.9847

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John Corpening.9847

Associate Game Director

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Hello Tyrians!

Another big thanks for signing up your guilds to host a dev! We had far more guilds sign up than I could possibly respond to so please accept my apologies for not individually responding to each sign up. We are really excited and humbled by the tremendous amount of enthusiasm we have received from you.

Everyone from the WvW team has found a home. Several devs in other areas have also jumped in because they wanted to be part of the fun. I’ll keep sign ups going for the next few days in case we have other late comers looking for a new home.

Finally, I wanted to give a big thanks to my new guild. A kind soul (who likes soul-reaping) saw me in the window and took me home to the kind folks of DmD on Devona’s Rest. I had a great time playing with my new family and I’m really looking forward to the weeks ahead!

Thanks!
John

Adopt-a-Dev for the WvW Fall Tournament

in WvW

Posted by: Tyler Bearce

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Tyler Bearce

Game Designer

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Hey everyone, I signed up with Syndictive [Syn] on Sea of Sorrows. Thanks for all the enthusiastic responses! The other adopted devs should be coming along to post their new guilds as well.

Crashes after patch

in PvP

Posted by: Branden Gee.2150

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Branden Gee.2150

PvP Gameplay Programmer

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Alright, I’m going to risk it and say that this is fixed. Standard Models are no longer causing any crashes as of the new build that went out around 3PM PST on 9/12. Thanks all for the help in narrowing down what was causing this.

Top traded items

in API Development

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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I remember from the old tradingpost that there were top traded/most expensive/etc lists.

Our API dev tells me that that data was never accurate or timely, and that you’d be better off aggregating everything using the /v2/commerce/listings API and determining this for yourselves.

The Commerce APIs are now live!

in API Development

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Are the result from,

https://api.guildwars2.com/v2/commerce/exchange/gems?quantity=100

live values (same values we can see in game) and not a delayed value like from GW2Spidy?

They are live values (with 60 seconds of caching) for all APIs except the /v2/commerce/prices one, which is cached for about 5 minutes.

Game Update Notes - September 9, 2014

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Adjusted culling to allow more minis to appear on less populous maps.
  • Fixed a client crash related to PvP standard models.
  • Fixed a bug in which summoned 7-series golems caused excessive damage.

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Right I am going to be afk for a bit FYI.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hey Chris,

We really appreciate you responding so frequently in these forums, even to negative posts. Communication is always a good thing, and I really dont think anyone else has responded to player concerns as much as you.

What are your thoughts on current Class Balance in Dungeons, sPvp, and 5 man roaming WvW?

Are there any plans to make classes that lack group utility useful in these game modes? Perhaps more frequent balancing, as in GW1?

Hi Apok,

I will ask some better informed folks to chip in and have a discussion with you.

Cheers

chris

(edited by Chris Whiteside.6102)

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Chris,

First, thanks for all the replying you’re doing. I really hope those changes in forum personnel come soon, so we can get even more answers.

Any thoughts on all the other NPE changes (not level gated changes), but changes to the starting zones?
https://forum-en.gw2archive.eu/forum/game/gw2/What-did-you-do-to-Metrica-Province/first

I’m sure I’m not the only one that would like to hear a reason behind these changes.

Hi Skull,

We are currently fixing some bugs associated with the content. Once it is as designed we will be discussing the content. That way we can have a clear dialogue about about the feature.

chris

CoherentUI_Host.exe + Crashing

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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now i’m able to play since the last pach and i’ve also used the new TP but there is an horrible lag and i’ve crushed after a bit :\

Could you try again? We had a brief outage of the Gem Store and that could have caused the problem you experienced. Sorry for the inconvenience, and I hope you’ll be able to report back that all is well.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

CoherentUI_Host.exe + Crashing

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This is still very much at the forefront of the team’s efforts. It’s good to know that some players have experienced a resolution of the issue with today’s build. We’ll post more info and, perhaps, some work-around steps as they become available.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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I think small guilds would Ally . WvW guilds would. And potentially for PVE content to with larger guilds. And WvW alliances with pve guilds. I have been adopted by a WvW Zerg Smashing guild called Helioz on TC and they wanted to ally with a PVE guild to do the content.

Depends on how progression is distributed and the communication channels etc.

Chris

Hey, I know Helioz. Back when I was on SOR (and they were, too) my old, now-dormant guild used to team up with them and another guild to take out some of the tougher guild challenges together- each week we’d all help each other with the challenges, puzzles, etc.

On that note, one feature which would really help a guild alliance system would be the ability to share a guild mission- this would be really beneficial for guilds which are smaller or have lower guild mission attendance.

Really looking forward to the reset tonight and playing with them.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hi Chris, I was fortunate enough to check the instance in question that I mentioned to you about and it seems that the Greatest Fear portion of the story A Light in the Darkness is kept intact. No removals, no nothing. It was only modified on the Story Journal itself, which I still think sucks but nonetheless, I can confirm that the PS was not cut in anyway, shape or form.

Awesome Malkavian I really appreciate the info. Leah is looking into it and we will update when we have more info.

chris

Alright, I think I may have jumped the gun with what I said earlier. It seems that the issue lies in Chapter 7. Those who are in the middle of the quests related to their greatest fears in this case, Tonn and Apatia’s and your other quest were apparently skipped as a side effect of the consolidation of quests into chapters. Either way, please keep us posted.

Will do.

Probably an update Monday if you don’t mind. Super busy today.

chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Chris any comment on the group/dungeon stealing issue?

I have spoken to a friend at work and he is investigating. I expect I will have something to report on monday.

Chris

LFG sellers

in Black Lion Trading Co

Posted by: John Smith.4610

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John Smith.4610

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“A grey market is the trade of a commodity through distribution channels which, while legal, are unofficial, unauthorized, or unintended by the original manufacturer. "

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hi Chris, I was fortunate enough to check the instance in question that I mentioned to you about and it seems that the Greatest Fear portion of the story A Light in the Darkness is kept intact. No removals, no nothing. It was only modified on the Story Journal itself, which I still think sucks but nonetheless, I can confirm that the PS was not cut in anyway, shape or form.

Awesome Malkavian I really appreciate the info. Leah is looking into it and we will update when we have more info.

chris

Unfortunately the event is still scrambled or totally missing for most of us, please don’t ignore it thank you so much, it feels so much better to feel this getting some acknowledgement

We are absolutely not going to ignore it FYI.

we will have more info soon.

chris

LFG sellers

in Black Lion Trading Co

Posted by: John Smith.4610

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John Smith.4610

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Hey all, this seems like it could be an issue, but I would recommend creating a topic in the support forum. I’m not sure that the support guys read this forum, and this is outside my area of expertise. Once you create a new topic and explain the problem, send me a PM with the link and I’ll make sure that someone in the correct area reads it.

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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To go back to the original title of this thread, I’d like to suggest that when a thread hits 4 or 5 pages, someone on the Anet team make it a point to go in and comment? Then, if it is a VERY busy thread (hello, traits?), come in once a day to keep up and respond once, at least? As it slows down, make it every 2-3 days, then taper it off. But a thread like this, where it is a bigger one, and Chris is being so active in it, really goes a long way towards soothing the waters. Smaller threads could be a “catch as catch can”, or a “post if it looks interesting” type of thing.

I just know that the longer, and busier the thread, and the less of an Anet presence there is, the hotter tempers get, and the higher the frustration level.

Hi Keysha,

We should have more forum coverage very soon (-:

chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hi Chris, I was fortunate enough to check the instance in question that I mentioned to you about and it seems that the Greatest Fear portion of the story A Light in the Darkness is kept intact. No removals, no nothing. It was only modified on the Story Journal itself, which I still think sucks but nonetheless, I can confirm that the PS was not cut in anyway, shape or form.

Awesome Malkavian I really appreciate the info. Leah is looking into it and we will update when we have more info.

chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Morning folks,

Thanks for the chat last night it was a lot of fun. Just to let you know I am very busy all day and am doing WvW tonight so I might not be posting until tomorrow. I will do my best though. Meanwhile I am catching up.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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At this point, I think we really really would benefit from somebody that can sort of compile and consolidate the points being made. I am currently on lunch break from work or else I’d do this myself.

I will try and do a summary this weekend.

chris

message " Account Blocked"

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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The lack of timer is a bug and being looked at. In the meantime if you contact support we can tell you the reason for the block and the time the suspension will lift.

Hope that helps and that the fix comes soon!

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Morning All,

Great conversation last night. Just letting you know I am catching up but I am in meetings all day and will be playing WvW tonight so i don’t know how long i will have to post today. I will do my best.

chris

Game client not accepting correct password

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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LlewelynMT,

I’ve looked at your account and see no immediate reason for the issue (Error 11 is bad password). I recommend submitting a ticket with customer support and having the team take a closer look.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

CDI- Guilds- Logistics and QOL

in CDI

Posted by: JonPeters.5630

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JonPeters.5630

Game Design Lead

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Great points here and I think what I am hinting at is that if there was a way to maintain the current guild functionality of multiple guilds but also add a way to really commit to a singular guild what are the features old and new that you think are important for your basic guilds vs your, for lack of a better term, “home” guild.

Jon

That statement really fills me with dread. Please do not take anything currently available away from what I’ll call a non-primary guild, and if you are going to be adding functionality, please make sure that if it is something that grants any kind of in game advantage (access to raids, buffs, areas, gear, skins, whatever) that it is available to smaller guilds.

My primary guild is about a dozen active people and another dozen or two that we see occasionally. I’ve known most of these people for years before GW2, and gaming in the same MMO is mostly what keeps us together.

However, most of my primary guild is also member of another larger guild of maybe about 30 or so people that we do missions and other random things with frequently – it started because missions are (and remain) such an enormous pain to try to do as a small guild (seriously, try even a tier 1 bounty with 5 or 8 people online). Yet I’ve gotten to know some of this other guild and I want to keep playing with them.

Please don’t make me choose between the people I’ve known for years and some kind of game mechanics that penalizes me for not wanting to spend most of my time in a huge guild where you’re just another face in the crowd.

Point taken. I was simply asking as an exercise what are the things you really use on all your guilds vs the things you use on your primary guild and what QOL things that we talk about would be important to all guilds vs primary, because I think in order to make primary a meaningful choice it has to provide benefit beyond secondary guilds.

but what of people that don’t really have a “primary” guild? personal example:

  • my guild from launch, which i lead, is probably the one i rep most of the time, even though nowadays it’s more as a memento than a guild that does guild things. sometimes we get our “core group” all repping it to chat and/or do stuff, but never in a capacity that uses any guild features, because we’re too small for that and we all have other, bigger guilds.
  • TTS, which i only spend time with during their events.
  • a PvE guild that i only show up for their weekly guild missions, since a friend from the first guild is an officer there. i don’t really interact with the guild, it’s more “play with my friend and his friends and get some good out of it”.
  • a WvW guild that i (and everyone else in it) only rep for their late night rallies.

there are really no guilds there that would be “primary”. i mean, it would probably be my own guild, but i wouldn’t reap any benefits from that, forcing me to choose some guild i don’t care about nearly as much to be put on top of others.

personally, i think tracking down a way to make people more engaged within a single guild through some priority/carrot-on-stick system is the wrong path. instead, we should be discussing how to make all guilds equally valid for a player, without having the guild’s higher ups look at all those non-repping members and think “what a waste of slot”. in fact, i’d argue that even if you added something silly like “get extra guild mission rewards only from your primary guild”, it would only serve to discourage multi-guilding, as increasing the value of a single guild, by proxy, decreases the value of others, as well as encourage the “rep our guild or get kicked” mentality.

This is precisely why I asked the question, “what would you want to gain from your primary guild?” It is an exercise in collaborative creativity to see if someone can come up with something that is actually compelling but at the same time doesn’t make you feel like you made the wrong choice. If the answer was easy, everyone would be doing it already, but most things worth doing are hard.

CDI- Guilds- Logistics and QOL

in CDI

Posted by: JonPeters.5630

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JonPeters.5630

Game Design Lead

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Great points here and I think what I am hinting at is that if there was a way to maintain the current guild functionality of multiple guilds but also add a way to really commit to a singular guild what are the features old and new that you think are important for your basic guilds vs your, for lack of a better term, “home” guild.

Jon

That statement really fills me with dread. Please do not take anything currently available away from what I’ll call a non-primary guild, and if you are going to be adding functionality, please make sure that if it is something that grants any kind of in game advantage (access to raids, buffs, areas, gear, skins, whatever) that it is available to smaller guilds.

My primary guild is about a dozen active people and another dozen or two that we see occasionally. I’ve known most of these people for years before GW2, and gaming in the same MMO is mostly what keeps us together.

However, most of my primary guild is also member of another larger guild of maybe about 30 or so people that we do missions and other random things with frequently – it started because missions are (and remain) such an enormous pain to try to do as a small guild (seriously, try even a tier 1 bounty with 5 or 8 people online). Yet I’ve gotten to know some of this other guild and I want to keep playing with them.

Please don’t make me choose between the people I’ve known for years and some kind of game mechanics that penalizes me for not wanting to spend most of my time in a huge guild where you’re just another face in the crowd.

Point taken. I was simply asking as an exercise what are the things you really use on all your guilds vs the things you use on your primary guild and what QOL things that we talk about would be important to all guilds vs primary, because I think in order to make primary a meaningful choice it has to provide benefit beyond secondary guilds.

But the secondary guild of one person is the primary guild of another. The primary guild will be the one that fits the player the best. And that fit would be the benefit. That fits all guilds of all sizes and purposes.

Right, in now way would certain guilds be called primary and others secondary as a guild, it would be a rating you give that guild personally. For example:

  • I have a guild with my college friends that is my primary guild.
  • I am also in the ArenaNet guild.
  • For me I get extra functionality for my primary guild
  • Someone else might assign their primary guild to be the ArenaNet guild.
  • For them that additional functionality that helps attach them to that guild is tied to the ANet guild.

Here is a bad example of something I would be ok with as only being tied to primary guild:

  • When a guild completes a Guild mission it gains some rewards and when it has enough of these special rewards they are shared among all of the members of that guild who flagged it as their primary guild.

This example obviously has problems but that is sortof what I am talking about. Anyway I think I’ve talked enough about that issue. I’ll look for some other hot QOL issues to respond to now.

But what would that functionality be?

I could see it as part of the megaserver map assignment. If I’m in three guilds, A, B, and C and A is my primary and I go to a map and they are each on different shards, the assignment would prioritize a map with more members from guild A as that is my primary.

But anything tied to influence, merits, rewards etc is a bad idea.

As I said the rough proposal was intended to have some problems with it. However this problem is not as bad as you make it out to be as large guild must also share those rewards with more players.

CDI- Guilds- Logistics and QOL

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Posted by: JonPeters.5630

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JonPeters.5630

Game Design Lead

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I see a lot of talk about alliances. Two questions on that front:

1) What functionality would you like to get out of an alliance?
2) What makes you want alliances?

I’ll try to answer them myself.
1) Ability to play content that is made for larger guilds. Ability to connect some of my guilds and have them be able to chat together without the commitment of being in the same guild.
2) My guild is small and there is not enough content for small guilds. I think we could make more small guild content too which would help alleviate the need for alliances.

Game Update Notes - September 9, 2014

in Game Release Notes

Posted by: RamonDomke

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RamonDomke

German Community Manager

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Bug Fixes:

  • Fixed a bug that prevented a door from opening in the Crucible of Eternity story.
  • Fixed an issue that caused the client launcher to freeze.

CDI- Guilds- Logistics and QOL

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Posted by: JonPeters.5630

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JonPeters.5630

Game Design Lead

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Great points here and I think what I am hinting at is that if there was a way to maintain the current guild functionality of multiple guilds but also add a way to really commit to a singular guild what are the features old and new that you think are important for your basic guilds vs your, for lack of a better term, “home” guild.

Jon

That statement really fills me with dread. Please do not take anything currently available away from what I’ll call a non-primary guild, and if you are going to be adding functionality, please make sure that if it is something that grants any kind of in game advantage (access to raids, buffs, areas, gear, skins, whatever) that it is available to smaller guilds.

My primary guild is about a dozen active people and another dozen or two that we see occasionally. I’ve known most of these people for years before GW2, and gaming in the same MMO is mostly what keeps us together.

However, most of my primary guild is also member of another larger guild of maybe about 30 or so people that we do missions and other random things with frequently – it started because missions are (and remain) such an enormous pain to try to do as a small guild (seriously, try even a tier 1 bounty with 5 or 8 people online). Yet I’ve gotten to know some of this other guild and I want to keep playing with them.

Please don’t make me choose between the people I’ve known for years and some kind of game mechanics that penalizes me for not wanting to spend most of my time in a huge guild where you’re just another face in the crowd.

Point taken. I was simply asking as an exercise what are the things you really use on all your guilds vs the things you use on your primary guild and what QOL things that we talk about would be important to all guilds vs primary, because I think in order to make primary a meaningful choice it has to provide benefit beyond secondary guilds.

But the secondary guild of one person is the primary guild of another. The primary guild will be the one that fits the player the best. And that fit would be the benefit. That fits all guilds of all sizes and purposes.

Right, in now way would certain guilds be called primary and others secondary as a guild, it would be a rating you give that guild personally. For example:

  • I have a guild with my college friends that is my primary guild.
  • I am also in the ArenaNet guild.
  • For me I get extra functionality for my primary guild
  • Someone else might assign their primary guild to be the ArenaNet guild.
  • For them that additional functionality that helps attach them to that guild is tied to the ANet guild.

Here is a bad example of something I would be ok with as only being tied to primary guild:

  • When a guild completes a Guild mission it gains some rewards and when it has enough of these special rewards they are shared among all of the members of that guild who flagged it as their primary guild.

This example obviously has problems but that is sortof what I am talking about. Anyway I think I’ve talked enough about that issue. I’ll look for some other hot QOL issues to respond to now.

CDI- Guilds- Logistics and QOL

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Posted by: JonPeters.5630

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JonPeters.5630

Game Design Lead

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Great points here and I think what I am hinting at is that if there was a way to maintain the current guild functionality of multiple guilds but also add a way to really commit to a singular guild what are the features old and new that you think are important for your basic guilds vs your, for lack of a better term, “home” guild.

Jon

That statement really fills me with dread. Please do not take anything currently available away from what I’ll call a non-primary guild, and if you are going to be adding functionality, please make sure that if it is something that grants any kind of in game advantage (access to raids, buffs, areas, gear, skins, whatever) that it is available to smaller guilds.

My primary guild is about a dozen active people and another dozen or two that we see occasionally. I’ve known most of these people for years before GW2, and gaming in the same MMO is mostly what keeps us together.

However, most of my primary guild is also member of another larger guild of maybe about 30 or so people that we do missions and other random things with frequently – it started because missions are (and remain) such an enormous pain to try to do as a small guild (seriously, try even a tier 1 bounty with 5 or 8 people online). Yet I’ve gotten to know some of this other guild and I want to keep playing with them.

Please don’t make me choose between the people I’ve known for years and some kind of game mechanics that penalizes me for not wanting to spend most of my time in a huge guild where you’re just another face in the crowd.

Point taken. I was simply asking as an exercise what are the things you really use on all your guilds vs the things you use on your primary guild and what QOL things that we talk about would be important to all guilds vs primary, because I think in order to make primary a meaningful choice it has to provide benefit beyond secondary guilds.

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Right good night peeps. Thanks for the chat. Hopefully i will have some time to join in again tomorrow.

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Separate tabs for chat that show a number in a bracket for how many comments there have been in that tab since you last looked at it.

So the chat tab would look like:

  • | Combat | All | Random Guild Name[RNDM](4) | Other Random Guild [RnDm](15)

It is still a drop down window though, as apposed to a click.

Specifically: | Random Guild Name[RNDM](4) |

Unless i am not understanding your design.

Chris

Think of that garbage diagram I threw out there as the top of the chat window and each of those is a tab. the number in brackets (4) is the number of messages that has been typed since you last looked at it. You click the tab to view those. Kinda like how Twitter works when you have it in a browser window you arent looking at. It would say Twitter(24) meaning there were 24 tweets you havent seen yet since you last looked at that particular page.

Yep so an extra click. We can do better than that (-:

Chris

Fair enough. As long as I get my guild Message of the Day in the chat window, I am ok with whatever

Sold to, Mr or Mrs Iason Eva (-:

Chris

P.S: Have a good night to, I think I will do the same. Thanks for a fun chat tonight folks.

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Separate tabs for chat that show a number in a bracket for how many comments there have been in that tab since you last looked at it.

So the chat tab would look like:

  • | Combat | All | Random Guild Name[RNDM](4) | Other Random Guild [RnDm](15)

It is still a drop down window though, as apposed to a click.

Specifically: | Random Guild Name[RNDM](4) |

Unless i am not understanding your design.

Chris

Think of that garbage diagram I threw out there as the top of the chat window and each of those is a tab. the number in brackets (4) is the number of messages that has been typed since you last looked at it. You click the tab to view those. Kinda like how Twitter works when you have it in a browser window you arent looking at. It would say Twitter(24) meaning there were 24 tweets you havent seen yet since you last looked at that particular page.

Yep so an extra click. We can do better than that (-:

Chris

Fair enough. As long as I get my guild Message of the Day in the chat window, I am ok with whatever

Sold to, Mr or Mrs Iason Eva (-:

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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I agree with everything you are saying. I am simply stating that persistence is fun (-:

Chris

That sounds great to me, as long as the individual guilds can retain their original identity – for example, the small family guild I mention would be against an overly formal alliance because it would potentially expose the children in that guild to a large number of strangers (which is understandable).

With all of what’s been said in mind, Yaya’s suggestion regarding shared or saved progression – that advances a larger alliance (with unique perks and unlockables) – seems like a really great idea.

The tricks would be implementing that progression without using a system that puts one guild above the other – and implementing a system that allows for multiple alliances between divergent guilds (basically, my guild would possibly want to be in three unique alliances with the three guilds I mention above – based on the activities we share with each).

Of course, to make things even harder, the system would need to be simple to understand and implement.

Of course it would (-:

Problems are the fuel of evolution though, so I am all in!

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Separate tabs for chat that show a number in a bracket for how many comments there have been in that tab since you last looked at it.

So the chat tab would look like:

  • | Combat | All | Random Guild Name[RNDM](4) | Other Random Guild [RnDm](15)

It is still a drop down window though, as apposed to a click.

Specifically: | Random Guild Name[RNDM](4) |

Unless i am not understanding your design.

Chris

Think of that garbage diagram I threw out there as the top of the chat window and each of those is a tab. the number in brackets (4) is the number of messages that has been typed since you last looked at it. You click the tab to view those. Kinda like how Twitter works when you have it in a browser window you arent looking at. It would say Twitter(24) meaning there were 24 tweets you havent seen yet since you last looked at that particular page.

Yep so an extra click. We can do better than that (-:

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Separate tabs for chat that show a number in a bracket for how many comments there have been in that tab since you last looked at it.

So the chat tab would look like:

  • | Combat | All | Random Guild Name[RNDM](4) | Other Random Guild [RnDm](15)

It is still a drop down window though, as apposed to a click.

Specifically: | Random Guild Name[RNDM](4) |

Unless i am not understanding your design.

Chris

CDI- Guilds- Logistics and QOL

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Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

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Hi Chris,

I agree the proposal does add to complexity, I’m sorry I should have added that as a separate risk.

I’ll go and edit the post.

No need Ailse it is all part of the brainstorming process. Kudos to you for getting involved in the CDI.

Chris