Guild Wars 2

If you are still expecting a refund for extra Commander Compendiums you should absolutely submit a support ticket or use the above mentioned review space (I found 3 we may owe gems too).

I’m going to chime in to say just this:

Don’t use macros.

Hey everyone, here’s a little something you might like.

Solved –
879834
846296
884328
884178
883395
883223
883207
883227
887966
887704
880263
889574
876771
804872
892812
884808
894028
895692
891682

Under Review –
879639
887277
883973

879993 – See ticket for updates.
880800 – Approval sent to agent, please be patient
875944 – This doesn’t appear to be a tech issue and will take some time to solve. We’re looking into what might be causing the issues.
863131 -Approval sent to agent, please be patient
886081 – We’ve replied and are awaiting a response
886624 – This one fell into a crack and I’ve sent tiny evil hamsters to the agent’s desk in order to threaten a response and get you taken care of. Stand by.

891555 – I replied. See below.
896709 – I replied. See below.
We’re still reviewing these manually. This will take some time but I’m looking into them personally. Hang tight.

Chris Whiteside.6102:

Hi All,

Please find below Orpheal’s summary for the CDI below:

https://forum-en.gw2archive.eu/forum/game/gw2/Guild-CDI-The-Complete-Summary-Edition/first#post4419141

What are the top 3 improvements you would like to see to Guilds in regard QOL and Logistics.

Once we have a good idea of folks favorites we can have a final discussion.

Chris

Bump

Chris

wwwes.1398:

Chris Whiteside.6102:

HHR LostProphet.4801:

ShadowDragoonFTW.3418:

Chris Whiteside.6102:

wwwes.1398:

All joking aside.. we are going to need those Asuran launchers.

Am I right….Am I Right!!!!

Chris

P.S: The idea of firing them into walls is also cool! I jest…..

But the life of a single Asura is such a small price to pay to be able to get down that darn wall!

I mean, y’know, they can respawn after…

The Asura missing-neck bug, when it looks like the head would be directly tied to the body, should be a feature for respawning asura who were fired against a wall.

…..(-: i have clearly derailed the thread and all your comments are awesome (seriously we should do this) but for now lets stay on target. I feel like i have been the disruptive child in the classroom.

Chris

Fair point. But just to be clear, we could end this now and say that the guild cdi thread led directly to the best living story update ever, Rockets in Rata Sum : Taimi’s Revenge.

. (-:

Chris

Bug Fixes:

• Fixed a bug that prevented daily activities (e.g., dailies, dungeons, valuable resource nodes, crafting cooldowns) from resetting for some players.
• Removed the timer before awarding XP when defeating players in WvW.

primo.3867:

Hello, I submitted a ticket 3 days ago [#893674]about the commander tag refund and was told that all accounts had already received their refunds…. I got a response that they were ‘investigating’ the matter further..

Just received an in-game mail that a replacement item for a character on my account and to please log in with that character to accept.

I logged in with all 16 of my characters and couldn’t receive anything.

Any help would be appreciated

Got my refund… tyvm support!!

Sorry about the blank mail you got, that was on me. =) I made a boo-boo.

Uberfish.2398:

I’m not sure if this is the correct place to post as I cannot find anything similar for Guild Wars 1 and currently after three tickets the support staff are still unable to give an answer to my problem.

Ticket number #79263 Currently open, no reply received since last week and appears to have been closed without a reply since I received a satisfaction survey.

previously #78906 (CS Staff ignored my final reply for over a week, no satisfaction survey received).

and also #79228 CS Member only requested I submit the request using the web interface. Something I’d done already as the ticket number shows.

I currently have two Guild Wars 1 accounts that were banned by an automated system because I moved country and didn’t check my email for a year. If this is the wrong place to post, what should I do in order to get a reply in this matter?

I’ve sent your request to the GW1 support team and asked them to review these.

Hey all,

I wanted to post in this thread to let you know that I’ve accepted a new position at ArenaNet, and I will no longer be your point of contact for this thread or the Account Issues Forum in general.

I will still be very active in the forums as a whole — that’s for sure! However, a Customer Support Team member will be helping you in this sub-forum and a Technical Support rep will help over in Tech Support. They’re all great, so you’ll be in terrific hands in the future!

Thanks for all the good times and the positive help so many of you have given me here! <3

Hey all,

I wanted to post in this thread to let you know that I’ve accepted a new position at ArenaNet, and I will no longer be your point of contact for this thread or the Account Issues Forum in general.

I will still be very active in the forums as a whole — that’s for sure! However, a Customer Support Team member will be helping you in this sub-forum and a Technical Support rep will help over in Tech Support. They’re all great, so you’ll be in terrific hands in the future!

Thanks for all the good times and the positive help so many of you have given me here! <3

John has opened up a new thread to talk about what can be done about siege trolls. I recommend taking a look over there and contributing to that discussion.

https://forum-en.gw2archive.eu/forum/wuv/wuv/Siege-Troll-Discussion

HHR LostProphet.4801:

ShadowDragoonFTW.3418:

Chris Whiteside.6102:

wwwes.1398:

All joking aside.. we are going to need those Asuran launchers.

Am I right….Am I Right!!!!

Chris

P.S: The idea of firing them into walls is also cool! I jest…..

But the life of a single Asura is such a small price to pay to be able to get down that darn wall!

I mean, y’know, they can respawn after…

The Asura missing-neck bug, when it looks like the head would be directly tied to the body, should be a feature for respawning asura who were fired against a wall.

…..(-: i have clearly derailed the thread and all your comments are awesome (seriously we should do this) but for now lets stay on target. I feel like i have been the disruptive child in the classroom.

Chris

Torsailr.8456:

Hi John,
I saw this video on Extra Credits today.
http://youtu.be/W39TtF14i8I

Would you say this is an accurate overview of MMO economics? I think I see a lot of concepts there that match elements of the economy in GW2.

Also, the video talks about how a treasury can influence inflation by controlling how much money is minted and that can be mirrored in an MMO by controlling how much gold is dropped by mobs. We’ve seen you do this with champ bags but do you also control the gold drops from regular mobs in a similar manner?

I’ve never noticed a change in coins from mobs but then it’s such a tiny amount that I typically ignore it. However, a tiny amount for me would be a huge amount on a global scale and any changes to that would have a not insignificant impact on the economy.

It’s an interesting video, but I agree with the comment made in the beginning, that was not enough time to explain the concepts involved.

For example, Printing money and not printing money isn’t really how inflation is controlled in real life, but if you only have 30 seconds to explain what inflation is you aren’t going to start talking about the government policies to change money supply.

I like the medium too, it’s a fun watch, but overall there’s so little content that it leaves me with an incomplete feeling.

wwwes.1398:

All joking aside.. we are going to need those Asuran launchers.

Am I right….Am I Right!!!!

Chris

P.S: The idea of firing them into walls is also cool! I jest…..

kta.6502:

Safari.3021:

PROPOSAL OVERVIEW

Guild halls? no. Guild Airships!!!!!!

I agree! This is the best guild hall suggestion yet!

We need to have our own upgradable Guild Airships and GvG battles over these ships!

We should also be able to wp to any major city in Tyria from the Guild Airship.

Guild Halls are the next phase of the CDI (-:

Chris

ShadowDragoonFTW.3418:

Ferever.7014:

Amazing and very well organized and I take it you will do the same for the Sub-Classes CDI to as well?

Not necessarily. Most likely, Orphael only did this because s/he was deeply entrenched in the Guild CDI topic.

Orpheal tends to do these for CDIs

Chris

Chris Whiteside.6102:

Hi All,

Please find below Orpheal’s summary for the CDI below:

https://forum-en.gw2archive.eu/forum/game/gw2/Guild-CDI-The-Complete-Summary-Edition/first#post4419141

What are the top 3 improvements you would like to see to Guilds in regard QOL and Logistics.

Once we have a good idea of folks favorites we can have a final discussion.

Chris

Le Bump

Chris

Grevender.9235:

Chris Whiteside.6102:

Chris

4: The ability to fire Asuran Special Forces into Enemy Keeps with a special Guild Trebuchet!!!!

as per attachment

.. (-:

Chris

smiley.1438:

Pat Cavit.9234:

smiley.1438:

Way more interesting would actually be the [item_type] part (hope you also changed the naming of that because it was a pain to “guess” the right identifier for that subobject).

Example:
https://api.guildwars2.com/v1/item_details.json?item_id=49412

Nope, sorry. That’s still passed-through as-is. Only difference is that we send back numbers as numbers instead of strings.

Oh, that isn’t too bad at all, though. Thanks for the info! However, any chance to get that subobject renamed in a more common way, something like “item_details” (or “itemDetails” in correct camelCase) or just “details”?

I misunderstood your question, sorry. It’s been standardized to “details”. I updated the gist w/ examples of the item you used.

https://gist.github.com/tivac/59fbb6474fece53ad97b

DraganBlack.7864:

Jessica Boettiger.2563:

We will be removing the timer after death before killed players are worth XP in WvW.

is that only for xp or also for loot?

If a player is worth XP, they will also be worth loot. This also affects rallying, sigil stacks, on-kill procs, etc.

smiley.1438:

Way more interesting would actually be the [item_type] part (hope you also changed the naming of that because it was a pain to “guess” the right identifier for that subobject).

Example:
https://api.guildwars2.com/v1/item_details.json?item_id=49412

Nope, sorry. That’s still passed-through as-is. Only difference is that we send back numbers as numbers instead of strings.

Colin and I were having lunch a short while ago. During lunch we were sharing experiences from Adopt-a-Dev. He started talking about this amazing moment he had while on scouting duty where he spotted an attack on Stone Mist castle that was happening from the inside and was able to call in reinforcements in time to thwart it. Halfway through I stopped him and cursed his name. He was confused at my reaction until I told him that the attack he stopped was the one from my guild, DmD and I was part of that attack. He correctly guessed that we snuck a mesmer into the castle after IOJ took down one of their walls.

We would have gotten away with it too if it weren’t for them darned kids scout!

StevenL.3761:

Will the json schema for item details change at all? Or will it be the same as v1, but with added support for bulk requests and pagination?

Very similar, but we’ve fixed some types & done some of the work for you in terms of turning items into icons.

https://gist.github.com/tivac/59fbb6474fece53ad97b

We will be removing the timer after death before killed players are worth XP in WvW.

Let’s talk about Siege Trolls and what we can do about them. The problems that have been brought up are:

• Creating Siege to hit the siege cap
• Creating the wrong type of siege to hit area siege caps
• Spending supply on needless siege to drain supply depots
• Dropping siege on top of legitimate siege build sites

Here are some parameters and questions we should consider:

• Can we come up with a system that doesn’t involve constant policing from GMs?
• What are the characteristics of bad behavior that are different than good behavior?
• How do we prevent bad behavior without making too big of an impact on good behavior?
• What restrictions might we be able to live with as good players in order to prevent bad behavior?

To kick off the brainstorm I’ll throw out this idea:

1. When a player places a piece of siege they receive a stack of “Exhaustion”
2. A stack of “Exhaustion” expires after three minutes
3. If a player has three stacks of “Exhaustion” they can no longer place siege

We are just brainstorming here so I’d love to hear alternative suggestion or whether or not this would work for you.

I know there are other threads on this but I want to start with a clean discussion and focus on how we can realistically address this issue. Let’s keep this constructive and focused.

Thanks,
John

To clarify, if you have the item that grants an account upgrade and have not consumed it, you may be eligible for a refund.

If the item has already been consumed to grant the benefit or if the upgrade did not have a consumable item in the first place, then it is not eligible for a refund.

Account upgrades (character slots, bag slots, bank slots, etc.) are not eligible for refunds at this time.

Hey everyone, just wanted to reassure you that we’re aware of the bug and it should be fixed soon.

Chaba.5410:

rowan.2581:

Lance’s first Fight with TUNE.
https://www.youtube.com/watch?v=ZibcVP0xVBw&feature=youtu.be
Hope you had fun last night.

What?! No comms? Now it’s just not a TUNE raid without those comms. And where’s the obligatory princess doll tonics and mariner’s horns?

I hope you guys aren’t holding back just because of a special guest. The goal is for devs to “get out of the comfort zones” after all.

The most astonishing thing about that video is that all of us were afk. Rowan just made it look like we were collecting bags.

You should ask him to send you some of their GvG videos.

Essence Snow.3194:

Is the economy designed around rewards or are rewards designed around the economy? (not talking about appearances ofc)

I’m not sure I entirely understand this question, could you elaborate?

The /v2 api combines the /v1/items.json & /v1/item_details.json APIs into a single, simpler API. You can look a /v2/commerce/listings for an example of the behavior. Requesting the root of /v2/items returns a list of all item IDs, exactly like /v1/items.json. You can then request for /v2/items/<id> or use any of the other querying mechanisms like ?ids=<id>,<id>,<id> or pagination to get individual item details.

Loot isn’t assigned until the player interacts, so technically 0. I could estimate based on probabilities, but that would be some work.

Wolf Fivousix.4319:

Does the BL inside the game use either listings or prices? You just made me think that, if the results are cached, then the data we see in-game isn’t live? Or does it use other mechanism unavailable to the API to be live?

The TP uses the same backend APIs that both /v2/commerce/listings & /v2/commerce/prices uses. It doesn’t go through the public API layer though.

/v2/commerce/prices has a caching layer on the backend API, so the TP is getting identical values to the public API.

/v2/commerce/listings is cached on the Public API layer (currently for 1 minute) because the public API gets hammered much harder than the in-game TP. This is mostly due to folks spidering for the entire state of the market every few minutes, which no user would ever be able to do from within the game.

Naga.1805:

Oh right, I remember that now. So if it is Swiss style, then the next match up in Silver and Bronze leagues will be based on how everyone finished this week. So all first place finishers will matchup, all second place will matchup as well as all third place?

Week 3 will then have the possibility of playing against a server that we met in week 1 or 2 right?

It is swiss style, that is correct. Certainly worlds might get matched up against one another more than once, but the nature of the matchmaking is going to minimize that, especially in conjunction with the 4 week timeframe.

1: Alliances
2: More Chat Channels inc Multi Guild Chat Pane
3: More guild customization in WvW such a Tag on Keeps, Guild Siege Skins, Guild Flares etc

Chris

4: The ability to fire Asuran Special Forces into Enemy Keeps with a special Guild Trebuchet!!!!

I think giving Behellagh a cookie (some cookies, even) is an excellent idea. An in-game mail check might be in order.

Hi All,

I am up to date with the conversation. We are discussing your thoughts internally and continuing to work on the story steps. Once I have some more new I will update the thread.

Meanwhile I just want to communicate with certainty that NPE was not implemented in order to increase monetization from the BLT. It was designed for brand new players to the game. And it is for that reason that we are working with you to understand how to better refine the system.

Chris

starhunter.6015:

Where are my bulk apples. Why was they removed from the karma vender ?

This would be an inquiry for a developer. Please either start or join a thread in the forums to discuss your ideas and feedback regarding this change. Developers check the forums daily.

SpiritSpeakerOfHoelbrak.3980:

scatach.8320:

GM Talon.8726:

Hi all,

Minis that were not guaranteed, such as minis obtained from the Minis 3-Pack (Set 1, Set 2, Set 3), are not eligible for a refund.

Could you explain why this is so? These seems contrary to EU 2012 code of rights that states:
“Consumers can request repair or replacement free of charge if goods they receive are faulty or do not correspond to what they have ordered. The trader has to repair or replace the good within a reasonable time and with limited inconvenience to the consumer. If the trader fails to repair or replace the good within a reasonable time, consumers may instead ask for a refund or a price reduction.”

In this case it is not the players fault that there is a random element to what we get in packs-that is simply a byproduct of the service provided. Its up to the company , in this case Anet to have a system in place to recover the goods. This is not the problem of the customer.
I will investigate this matter further myself with the proper consumer ombudsman office but I do believe that you are wrong in this.

Hi there !

I encourage you to pursue this matter fully. I recently had a similar issue with another NCSOFT game and was refused a refund. I took the matter to the ACCC ( the Australian Consumer Commission ) on principal and they contacted NCSOFT who promptly refunded my money. Any EULA does not override your countries statutory consumer rights.

The ACCC is currently suing Valve for breaches of consumer guidelines in Australia for digital game downloads and refusing refunds if the game was buggy, faulty or didn’t match the description of the original product. Clearly in your case, you didn’t get what you paid for.

http://www.gizmodo.com.au/2014/08/the-accc-is-suing-valve/

Individual concerns with a product and the legality surrounding it should be directed to the Support Team with a ticket where a senior member can better address your concerns. You can submit a ticket using the following link: https://help.guildwars2.com/anonymous_requests/new . Please select In-Game Issue for your inquiry type.

Alcarin.9024:

No sure if it is inteded or is a bug, but in my home instance I no longer have my mining nodes (Candy Corn, Quartz Crystal and Sprocket Generator) if I enter the instance with a not-80 character (in ex an alt). If I enter the instance with my lvl 80 characters I can see my mining nodes. This problem started with 9/9 update.

We are aware of this particular issue and our Quality Assurance team is investigating it further.

RayneSilverthorn.7590:

Guild Registrar no longer allowed guild bank access. Is this intended? With Fort Marriner contested it makes it a pain in the kitten to access guild bank

Yes, this is intended. If you have feedback regarding this change, I would recommend starting/joining an existing thread about the topic for further discussion.

To the members of Helioz,

I recently received your application by mail. Since Chris Whiteside was adopted into your forces I framed the adoption certificate you sent and presented it to him this morning. He was most excited.

Thanks!
John

Hi All,

Please find below Orpheal’s summary for the CDI below:

https://forum-en.gw2archive.eu/forum/game/gw2/Guild-CDI-The-Complete-Summary-Edition/first#post4419141

What are the top 3 improvements you would like to see to Guilds in regard QOL and Logistics.

Once we have a good idea of folks favorites we can have a final discussion.

Chris

https://forum-en.gw2archive.eu/forum/support/bugs/Quest-Awakening-Mender-Aviala/4419727

I’m adding my own thanks here to Ryan and everyone else working on this. This is a weird bug, but we’re not abandoning you all to it. They’re working on getting this thing swatted.

FrouFrou.4958:

Phoenixfire.8079:

3 on Kodash now? This is kittening ridiculous. Good Job ArenaNet.

As disappointing as it seems to be that they are all in one server, you shouldn’t really complain! 2 top notch GvG guilds and 1 small scale roaming guild! That’s pretty awesome if the devs feedback goes towards improving both scenes rather than buffing the blobs and zergs even more in the future patches.

As one of the Adoptees on Kodash I can assure you that my involvement has not helped to tip the scales in Kodash’s favor one bit.. Quite the contrary I expect

Either way I have enjoyed my time with Semper Dius tremendously. They play at a whole new level I can only aspire to achieve someday. The level of tactics and field vision is unbelievable.

If you have a game server IP while you’re lagging, PM’ing me your tracert is incredibly helpful.

Here is some literature on running a traceroute:
http://hosting.intermedia.net/support/kb/?id=682

Hi All,

FYI i will be back in work tomorrow hurrah!

I will bump the summaries and we can then discuss the main points for one more day before moving onto the proposal and then Guild Halls!!!!!

Chris

P.S: Thanks for all the well wishes!!

Fudge.9527:

Any chance the WvW forums can get some ANet love? We’re having issues with a few players creating a toxic environment in WvW, and there’s absolutely nothing we can do about it besides beg on the forums for some divine intervention. This has been an issue since at least the Spring Tournament, yet there’s been no communication between ANet and WvW players regarding this behavior.

https://forum-en.gw2archive.eu/forum/wuv/wuv/Anet-s-stance-on-siege-trolls/first

Lack of communication and inaction on this issue have only made it worse, now players flaunt this behavior and even get paid to do it, knowing that ANet won’t do anything about it. Tarnished Coast has at least one player who did this all during the Spring WvW Tourney, was reported in droves, and yet here they are in the Fall Tourney, doing it all over again on the same account, because nobody did anything. It’s extremely discouraging.

I sincerely hope somebody sees this and we can get some sort of official stance / dialogue going. A lot of players take WvW seriously, and this is becoming a significant problem.

Thanks.

Hey Fudge,

I will check with the team tomorrow and either they will post or I will report back. I know that i get quite a few /w and mails about players griefing in WvW on TC.

Chris