Guild Wars 2

Hi zechsword – As everyone else here has already mentioned, the two cards you’re asking about are workstation cards and not intended for gaming. Technically speaking, they should be fast enough and powerful enough to run the game, however, the issue comes in the form of drivers. Nvidia considers these cards to be a “professional” line of cards designed for the creation of games: Autocad, 3D Studio Max, Maya… etc etc. As such, they have tailored their drivers to be specific to those needs.

They then created a separate series of cards designed to function in gaming. This is the more commonly known “Geforce” series. These cards have drivers tailored to gaming, performance and general everyday use.

Now it is possible to get an Quadro or the FirePro cards to play some games but this is only done through third party drivers that circumvent the intended function of the card to boost gaming performance. There isn’t a driver from Nvidia that does this and if you check on nvidia.com’s own forums, they state these cards are not intended for gaming for this very specific reason.

As Nvidia does not consider these cards to be “gaming cards” most software companies do not run hardware and compatibility checks for them. As such, even a game that was running off this card could suddenly be prevented from playing when a new patch hits as the developers never took into consideration someone would try using this for their game.

tl;dr – Workstation cards do not meet min specs – invest in a laptop with a true graphics card intended for gaming.

Ok, here’s the page about the Mini Mr. Sparkles: https://www.guildwars2.com/en/news/introducing-the-black-lion-wintersday-rewards-event/. The page reads as follows:

“Welcome to the month-long Black Lion Wintersday Rewards Event! Evon Gnashblade of the Black Lion Trading Company will be rewarding December customers with exclusive gifts!

Black Lion Trading Company customers who purchase at least 800 gems will receive an exclusive Green Quaggan Backpack Cover. If you purchase at least 4,000 gems, you’ll receive not only the Green Quaggan Backpack Cover, but also a Mini Mr. Sparkles of your very own!

In early January, you will receive your gift based on gems you purchase and gem codes you redeem between 12:01 AM December 1 and 11:59 PM December 31 PST."

I read that as a cumulative purchase and not one single purchase of 4,000 gems at a one time. I will verify, but that’s how I read it, don’t you agree?

sorudo.9054:

and what if i buy 2K first and 2K after my next payday?
it’s still 4K, if that doesn’t give me the mini then you are actually buying the mini.

Well, here’s the page about the Mini Mr. Sparkles: https://www.guildwars2.com/en/news/introducing-the-black-lion-wintersday-rewards-event/. It says:

“Welcome to the month-long Black Lion Wintersday Rewards Event! Evon Gnashblade of the Black Lion Trading Company will be rewarding December customers with exclusive gifts!

Black Lion Trading Company customers who purchase at least 800 gems will receive an exclusive Green Quaggan Backpack Cover. If you purchase at least 4,000 gems, you’ll receive not only the Green Quaggan Backpack Cover, but also a Mini Mr. Sparkles of your very own!

In early January, you will receive your gift based on gems you purchase and gem codes you redeem between 12:01 AM December 1 and 11:59 PM December 31 PST."

I read that as a cumulative purchase and not one single purchase of 4,000 gems at a one time. I will verify, but that’s how I read it, anyway.

Dang, that’s a great question, and I confess I don’t know the answer! I can see it being either way, but cumulative would be extra nice, so I’m hoping it’s that way but I just am not sure how it works (and I apologize for that).

Let me ping the gang to find out for you.

LancastorKeleth.2430:

Earlier this evening I purchased a second copy of Guild Wars 2. Went to check my email for the serial code, and discovered it wasn’t there. After a little while of it not showing up, I went back to check the order page, since I hadn’t closed the tab it had been in yet.

After reviewing the information, I realized I made a very minor typo when I entered my email address. Of course this means I did not receive the serial code. I’ve since opened a ticket for it describing the problem.

Can the serial code simply be resent to the correct email I’ve supplied in the ticket, or will another solution be required?

Once the agent has established that you were the purchaser (for obvious security reasons) they can fix the records so that everything aligns, and even send you a copy of your receipt.

Thanks for buying our game!

We absolutely do not want to charge you twice! Please submit a ticket by clicking “Support” at the top of the page, and then “Submit a request” so we can help you.

Update: 3 December 2013

115363 – Resolved
100959 and 130412 – I asked an agent to review tomorrow.
120975 – I asked an agent to review tomorrow.
92026 – I asked an agent to review tomorrow.
71064 – I asked an agent to review tomorrow.
85852 – An agent responded today. Please update your ticket to provide the information requested.
83879 – The agent responded on the day you submitted the ticket, November 17. Please check spam and junk folders, and perhaps consider submitting a new ticket from a different e-mail address, referencing this ticket number.
100192 – The ownership of the account appears to be in dispute. An agent sent questions last Friday. Could your friend please update the ticket with answers?

• Some tickets awaiting review are flagged either for “gold selling” or for “fraud.” These reviews take time because they are very complicated. Please continue to discuss these matters with the Support Team to reach the best resolution.

• Please also note that botters and gold sellers (RMT workers) file appeals, too. We will not reinstate accounts found to be involved in these offenses. Those listed as “final response” it will not be reviewed again.

If your ticket is at least three days old, and if you still need assistance, please post in the  Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.

Update: 3 December 2013

115363 – Resolved
100959 and 130412 – I asked an agent to review tomorrow. (Nice to see an old GW player here, too!)
120975 – I asked an agent to review tomorrow.
92026 – I asked an agent to review tomorrow.
71064 – I asked an agent to review tomorrow.
85852 – An agent responded today. Please update your ticket to provide the information requested.
83879 – The agent responded on the day you submitted the ticket, November 17. Please check spam and junk folders, and perhaps consider submitting a new ticket from a different e-mail address, referencing this ticket number.
100192 – The ownership of the account appears to be in dispute. An agent sent questions last Friday. Could your friend please update the ticket with answers?

Blackarps.1974:

Out of the suggestions given so far, how many do you think will be put into action? Which ones? When is the earliest we could see a change to the commander system?

I have a ton of other questions and could talk to you about GW2 for hours. I wish you had some time to do so

I think it’s hard to say how many but from the other CDI threads I know they spawn a lot of discussions internally and give a lot of different perspectives on the issue. I think overall this discussions will help shape the feature and backlog list of things to do with commander which could lead to many ideas here spawning improvements. As for time frame thats not really what this thread is for so I’ll dodge roll that question.

Hit me up in game if I’m not doing something I’m always up for discussing/debating. Char name is Izzy or Izzys Rose.

FirstRyder.2091:

Is this something you see as a problem? Or working as intended? Or which could be improved?

I think it’s less of an issue now that you can trade siege and I wouldn’t exactly say it’s working as intended. I think our goal was siege placement was done but lots of different people but in reality it’s much easier and more practical for the commander to do it as they have a better understanding of supply and are paying more attention to these things. I could see features to support easier donations but in the end I think people can do this pretty easily now so I honestly haven’t given a feature like that much thought or discussion but now typing this got some ideas flowing about it and I could see a few neat ways that could be improved. : )

ptitminou.6489:

How are decisions on designs and ideas reached within ANet? That actually could help with some suggestions.

How many devs completed their Season 1 WvW meta?

Has there been any kind of discussion about a /announce and a macro system for GW2 in the past (not necessarily tied to commanders) that may have been dropped for various reasons?

It really depends on the decision, we have a bunch of different teams working on different features and content, our high level direction is picked from our directors and leads (those decisions come from meetings with directors). Then a problem or feature is given to a team to solve. That team then works to come up with solutions to the problems and then get the design of those solutions passed by the leads from all disciplines and then once approved start working on the feature. From minor to major decisions different people make all kinds of decisions based on feedback testing ect.. So I guess it’s really hard to say I think in some way every one makes some decisions on some level. : ) Hope that round about answer helped lol.

No idea I would have to pull numbers, I know I got it by the skin of my teeth completing it last Sunday… repair being my last one to get. I heard a few other people saying they where close.

Going to keep to the commander topic as much as possible (looks at the above to answers and realized they where not commander related so FINE! no really hasn’t been much discussion on those two things in a long while.)

I’ll try and only answer the commander questions to keep on topic!

We definitely need to work on this situation, and from what I understand, we have a few recommendations and thoughts about how to ease RMT (gold seller) harassment via whispers.

If we had a means to remove those spammers instantly, we’d do it. But because we want to — and need to — verify each report, it can take time to nail the… I mean “address the issue.” ~ahem~

Please DO know that your reports are recorded and if an agent can’t “take out the garbage” instantly, he or she will do so as soon as possible. Please DO keep on reporting, and know that we sincerely appreciate your taking the time to do that.

Zaxares.5419:

Thanks for the reply, Gaile. I understand your position completely, of course, but it does feel somewhat irritating considering a lot of people would have bought gems for the Black Friday sale, and those who did so for Friday/Saturday missed out (as I did), but those who bought on Sunday/Monday made it in.

Maybe the deadline could be extended to the start of the Black Friday sales period? (Or whenever the announcement was made that there would be a sale on.) Would that be an acceptable compromise? I did actually submit a ticket about this earlier; should I submit another ticket with this suggestion?

I think you can update you ticket and share your thoughts on this. In the meantime, I’m sending an e-mail about it. Not because I can move mountains — not at all! — but simply because I want to share some suggestions, too.

Laserbolt.6731:

Though some pretty dedicated, good players who are struggling down in the “percentages” might disagree about how good the matchmaking can be right now.

In every instance I’ve investigated players are being matched very well as far as MMR spread is concerned. You don’t need to carry a team, you just need to provide enough of an advantage to win. The other team is in the same boat with the same chance at team composition.

What is especially significant, in my opinion, is the frustration of dealing with players that are less serious and less experienced, and I hope using ladders in matchmaking, among other things, will help.

Thanks for all the answers might be hard for me to answer everyone but I’m up for a bit any questions I could answer?

This makes me sad, but honestly, I see all sides of the issue. I have bought things and had this exact situation arise, and man, it’s irritating! But on the other hand, if there was “wriggle room” on a sale — and believe me, you won’t get that at your local retailer — then where could the line be drawn? I bought within 1 hour? 24 hours? 1 week? I bought last June and now… Ok, I know you guys are not suggesting that!

It’s ok to talk to an agent about it, of course. But I do see where there has to be a start and stop date, and those are built in for a reason. Too, I was just thinking, if the start/top date was made flexible, then the next time a special promotion came out, someone might expect a bit more flexibility until, well, we really are offering a Christmas promotion in June!

I’m not making light of your situation, and I’d love to find a way to make this work. As I said, you’re welcome to submit a ticket to discuss!

In the meantime, we truly appreciate that you support our game so very generously and from all of us, thank you sincerely for doing that.

Kharr.5746:

There are a number of problems with assuming that there’s a magical solution to finding everyone’s perfect MMR in SoloQ:

1) Every player has variance in their ability depending on time of day/fatigue/health/how drunk they are.

2) Player skill and knowledge is constantly changing. The skill of inherently good, but new, players will go up each match as they learn new tricks from watching others/dying to them (e.g. terrain use/positioning on maps — you only have to see it once to know that you can provide pressure onto a point from certain areas better than others)

3) Players are not equally skilled at all professions, yet they sometimes swap what they play on-demand, or just for fun. Also, professions aren’t necessarily balanced. This adds even more noise.

Given these problems and the massive amount of day-to-day and match-to-match variance in player ability, the current system does an amazing job balancing the teams in SoloQ.

1) This is basically impossible to predict or deal with. If you’re constantly playing while in a state that your skill is significantly impaired, I’d say a lower MMR is proper.

2) The system is designed to allow MMR to raise or fall over time, just not as rapidly as when your deviation is high (i.e. new player or long periods of inactivity.)

3) I’ve pitched the idea internally of having two MMRs, one account bound and the other per profession. Does any one have an opinion on this?

Laserbolt.6731:

SO if people get into the top 100 and stop playing, they tend to stay there too long. They are not exposed to the same forces that randomly force some losses.

Actually, your ratings deviation increases due to inactivity, so the longer you have been inactive the wider and more random your matches are likely to become. This was masked previously by the flaw in how players were matched.

Stealthasaur.2198:

Hello,

I submitted a ticket yesterday about some deleted items and was pleased to hear that I would be able to retrieve said items. I received an email back saying to check my mailbox for the items, they would be there.

I checked my mailbox and never received anything. I waited overnight thinking it may be a delay issue and still nothing. I replied last night letting support know about the situation and they havent gotten back to me yet today so I was just wondering if maybe they closed the ticket and wouldn’t receive my emails about not receiving the items, thats why Im posting here.

Request #131272

If you updated the ticket, you definitely should get a reply. I know it probably sounds obvious, but did you check Spam, Junk, and every other in-box available? We’ve had issues with some e-mail providers blocking our mails, but if you previously received a response, you should be good. If this extends more than three days, you are welcome to post in the Tickets for Review thread in the sticky posts section.

Hi there. If I’m understanding you, that would not be possible. Only one Guild Wars account can be linked to only one Guild Wars 2 account. If you had a second GW account, you could link to your second GW2 account for HoM benefits, but if you have just the one GW account — which is what I suspect — then you’re getting the full benefits on the first of your two GW2 accounts.

Innovation, I think we possibly can help you. Why not submit a support ticket and discuss with an agent?

To submit a ticket about an in-game item (and this looks a lot more complicated than it really is!):

• “Support” on main page
• “Submit a request”
• “In-Game Issue”
• Please use a descriptive subject line, such as “Lost Digital Deluxe Items” or something of that sort
• In the “Issue”field, please provide an explanation of your situation and your expectations.
• Immediately below “Issue” choose the “No Selection” field and then use the drop-down to choose “In-Game Item” and “Purchase Issue” to complete the routing of the ticket.

EpicHedgehog.1754:

I have one molten and one bone pick, but i changed them to acc bound before reading that refunds are possible, can I refund the bone pick? because I dont need it now..

The refund process is intended for duplicates of the same item. For example, if you had two Bone Picks, we could refund one. But with two separate items, the refund offer does not apply because they are different items.

Sandra’s info is valid.

And thanks for thinking of Guild Wars 2 when doing your holiday shopping!

We absolutely DO want to help you. Here’s a detailed walk-through (and it looks a lot worse than it really is, but I’m providing it to help )

To submit a ticket about an in-game item:

• “Support” on main page (at the top of this very page)
• “Submit a request”
• “In-Game Issue”
• Please use a descriptive subject line like “Didn’t receive purchased gems”
• In the “Issue”field, please provide an explanation of your situation and your expectations.
• Immediately below “Issue” choose the “No Selection” field and then use the drop-down to choose “In-Game Item” and “Purchase Issue” to complete the routing of the ticket.

The team will help you. And we all want to thank you for your extra support of our game!

cheshirefox.7026:

yeah, not needing a seperate support account is good
but.. now the support page just sends me to a FAQ
used to be able to write a report and attach a screenshot.. now you have to write a subsequent email, and where are all my past tickets.. or the option to cancel a ticket because it resolved itself.. good idea with a huge step backwards

Oh you sure can submit a ticket. See that little “Submit a request” in the upper right? Click through, outline the line, provide as much info as possible, and you’ll be good to go!

The tickets in the old system are gone. The good news is you probably have records in your e-mails. If you’re following up on an issue that was present prior to the end of October, you can copy/page the contents of the old ticket into a new one and the team will assist you.

Jax.5261:

Snip

From the blog:

With gear unification we will also introduce a system that allows players to set goals for rewards in PvP and work towards them. We are not ready to discuss this system in detail yet, as it is still being developed, but more information will come as we get closer to being able to release this system.

Gold will be the universal currency, but that doesn’t mean it’s how you will acquire gear. We’re not ready to talk about that system quite yet, but rest assured, you will need to PvP to acquire PvP rewards.

Once the leaderboards are replaced by the ladders, we’ll be able to experiment with ways to deal with issues like this. Until then we do not feel that it is fair to alter the MMR algorithm. This is one of the reasons we agreed to a reset after the last changes to matchmaking changed things significantly.

Feel free to offer ideas though, as we’ll definitely refer back to this thread if it leads to a good discussion.

Oprah.1347:

John Corpening.9847:

Regarding new skills, PvP will continue to have all existing skills unlocked for players. Only new skills will require unlocks. The number of skills currently in the game can be intimidating for new players. We would like to allow them some time to learn the base set while they work towards unlocking the new skills.

Maybe my reading comprehension is lower right now because I’m tired, but you’re saying that as new skills are added to the game – they will no longer be unlocked by default in sPvP ? If this is the case, are you able to detail what we will need to do in order to unlock them? I feel that if you require skills to be unlocked in sPvP you run the risk of creating a disparity between new and old players as the older ones will have more skills unlocked as time progresses, giving them access to more build diversity which could set newer players at a disadvantage. I felt this disparity when playing GW1 for the first time earlier this year for HoM points – not being able to unlock crucial skills for particular setups really put me at a disadvantage and I would hate to see that come here – as in my opinion sPvP’s equitable playing field (class balance aside of course) is what truly sets it apart from almost any pvp mode I’ve played before.

New skills being added to the game will be unlockable via skill points. This also applies to new utilities and elites. For PvP specifically, this means you’ll need to purchase Tomes of Knowledge to level up your character and unlock skill points.

Just wanted to hop in and mention that we’ll also be talking about a few of the balance changes for each profession in addition to looking at the healing skills.

Taym.8326:

I wonder how long it will be before people start afk wall running in hotjoin for money.

We’ve been discussing ways to more strictly police being AFK and leaving the game early. We don’t like the idea any more than you do.

jojoba.7093:

I actually think the leaderboards now are extremely inaccurate ever since the leaderboards are reset. I.E. winning 1 match almost immediately makes you climb multiple ranks up the leaderboard. Plus the MMR based queue doesn’t really work since the dawn of tourneys, being queued with ~20 ranks even before the separation of solo and team queue. I sure think it wouldn’t be simple adding a slider for this as it might be pretty tedious to adjust the formula based on the slider but as justin has said, if there is a need to it then they could get back to it.

Actually the leaderboard behavior is consistent with what we were expecting as best I can tell. The large jumps are normal for two reasons.

1. A larger starting deviation, which is by design, that allows a player’s MMR to settle into a more accurate position much faster.
2. The curve itself is much steeper because players haven’t finished spreading out. That means the difference between you and your neighbors on the leaderboard is likely lower than before, allowing smaller changes to have a larger impact.

Those two may seem to contradict each other, but the former applies to individuals and the latter applies to sum of every player.

eekzie.5640:

Josh Davis.6015:

Team Arena will provide the most gold, followed by Solo Queue, followed by hotjoin.

I believe we’ll be giving specific numbers on Friday’s livestream.

I understand that the team arena format is a higher competition format… but that leaves me lingering with a question.

Are the rewards for playing solo / tournament arenas going to be linked to your rating?
If not the whole argument of rewarding a more competitive scene kind of goes to waste, as really bad people would still get rewarded more in low rated matches.

Skill level is relative. Ten equally skilled players in the lower end of matchmaking are playing just as hard as the top ten players. Their game experiences are identical for their skill level.

This isn’t about rewarding people for being better at the game – that’s what the ladders are for.

tichorum.2415:

HOTJOIN is getting gold? Lol this will be good.

I’m not at the office so I can’t look it up, but if I remember correctly, you get more gold for LOSING Team Arena than you’d get for WINNING a CA/hotjoin match.

Edit: It’s the same amount. There’s an updated table in the “New to PvP?” guide at the top of the sPvP sub-forum.

Team Arena will provide the most gold, followed by Solo Queue, followed by hotjoin.

I believe we’ll be giving specific numbers on Friday’s livestream.

Bsgapollo.5364:

Will we keep the current glory we have now?

Yes, but glory will be retired in the future. We will give warning before that happens.

We reset MMR and the leaderboards during the last release. Could that explain your drop in position?

Where are you getting the idea that we are removing rewards?

Hey All,

Thank you very much for your participation. I’ve just spent the past couple of hours reading through every post on this thread. There is a ton of great discussion going on.

The point of the CDI is not for us to talk about specifics about what we are working on but to open discussion with and between all of you. That said there are some pretty big misconceptions that are going around that I’d like to clear up.

First off, on Dec. 10th we are adding a new vendor that sells items for both glory and gold. Players will not be able to simply buy all the rewards with gold but will also need to use glory which amounts to time spent in PvP. This vendor is temporary until the next phase rolls out. It will be there so you can spend your glory before the new system comes into play. The new system inherently factors in time. We will discuss that system more when we are ready. As soon as we are able, we will let you know when the glory vendor will be removed.

Regarding new skills, PvP will continue to have all existing skills unlocked for players. Only new skills will require unlocks. The number of skills currently in the game can be intimidating for new players. We would like to allow them some time to learn the base set while they work towards unlocking the new skills.

Regarding gold rate, the rates chosen are based on what players can expect from average play in other areas of the game, not on farming rates. It is not our intent to make PvP a better place to farm but to make it about on par with what a typical player can expect in other areas of the game. Some of you have correctly noted that time spent in PvP doesn’t contain many of the gold sinks that PvE players experience and this has been factored in. We do want to encourage players who haven’t tried PvP to come give it a shot because they will continue to earn the rewards they get in other parts of the game. We don’t want people to feel this is where they must to go to maximize their rewards. We will adjust rates if we feel it is necessary.

Regarding exclusivity of skins. Since skins will be shared across the game PvP will be getting exclusive skins that require participation in PvP to obtain. These will be able to be carried over into all other areas of the game. I think this was a little unclear in the blog post.

There was some confusion about the achievement rebalancing. We split up some of the pools of points into additional tiers and we added more tiers on top of that. This is to allow players to get more regular achievement rewards. Your total achievement points may go up, they won’t go down and you should hit tiers more frequently than before.

This has been a great discussion thus far, thanks a bunch for your feedback. By far the most discussed topic on this thread has been the plan to remove ranks. So here are some questions for you.

Would you keep rank acquisition the same as it is now?

If not, what would you do to improve rank acquisition?

Thanks again!

John

On the contrary, we support streamers by regularly promoting them on our Facebook page (which has nearly 1M followers) and on Twitter (which has over 228k followers), as well as listing them on our official Twitch TV channel (which has almost 16k subscribers). We give streamers a lot of publicity and recognition, and we’re always looking for new ones to check out.

We also have regularly asked our community for recommendations of streamers they like.

If you have a recommendation, please share. We would love to take a look.

Also: what do you define as “support”?

Based on the video, it looks like you need to grab a Transcriber from Priory Arcanist Dolja. She is in the Thunder Ridge Camp that is south of Fort Salma in Kessex Hills. The interact prompt for these shards says “Transcribe”, but you also need to have the actual Transcriber item in your inventory. Could it be possible you might have deleted it? You can talk to Dolja for another one if you did.

Did the 2nd boss (the one you did not kill) play their animations to walk over and absorb the other’s abilities, or did they keep on attacking you as if the phase-shift never occurred? Can you provide any more details on what you were doing at the time (chain CCing, wiping, etc.)

We are investigating this but the more details you can provide, the easier it will be for us to narrow it down.

Thanks!

Seems like people really enjoy answering questions so I’ll throw out a few more.

How big do you expect a squad to be?
What kind of content is a PvE commander most useful?
Is money a good enough gate for commander tags?

Essence Snow.3194:

…PS increasing something like .0000001 to .00000012….

That’s a 20% change. I don’t understand your simile.

Since you guys can’t interact in a civil manner in this thread, it is now locked.

Please report spammers either in-game or directly to customer support.

Due to the Thanksgiving holiday pushing things back further than anticipated, the page will go live tomorrow.

Sorry for the confusion.

Aza.2105:

Since the new matchmaker rolled out, things have been worse for me. Before the change I was grouped with players of similar rank with the rare chance of having someone who is low rank on the team.

Using the ladder tiers in matchmaking should help with that. We’re also still discussion ways to better place new players onto the MMR curve.

Lampshade.7569:

“Hey let’s rez this old thread to point out the promises not kept and hope that this time they will take a hint and change things for the better.”

To which I can only say : Roflcopter.

After that post the Mystic forge rates on precursors were increased. We’ve moved into more longterm plans for precursors (we’re still watching), as you know, but that promise was upheld.

From the blog:

Of course, rewards is just one aspect of the projects we’re working on over on the PvP team. We’ll go into detail with other projects like new game types as we get closer to having those further along in production.

The projects listed in the blog are not exhaustive – we’re working on other things simultaneously. As John mentioned, we’re still working on game modes and new maps. As Justin has mentioned in another post, we’re also looking at ways to drastically improve the quality of matchmaking. This includes harsher penalties for afk players and leavers.

Draco.9480:

You can’t eliminate Glory because it’s part of the PvP currency or it’ll become p2win skins. which doesn’t suit pvp at all.

The vendors will be selling things for glory + gold, you can’t buy anything with just gold. Once the new reward system is and place, and glory is retired, those vendors will be removed and the new reward system will be the way to get things.