I agree, you probably want to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
There’s a tricky spot where some of those pirates appear to be spawning under ground. They’re pirates after all so they don’t play by the rules. But I’ve got just the thing for them, we’ll get it fixed.
As the person who scripted her to do that, yes! All this business about being one of the most powerful mesmers in the world and she’s going to just stand there? I think not…
So I quit Guild Wars 2 for a bit, but I’m trying it again now with a better computer. I dont remember any information to my account. Luckily my computer remembered it and it automatically logged me in. I went to go change the password but it requires the old password. I don’t know what it is. I tried using recover password link but I dont know what the character I have on the account’s name is? Anyone could help
If the computer logged you in, can you not see your characters on the screen? Wouldn’t you then have the names?
We have a lot of people in the game, and this is the only report I see about this in the forum right now. I suggest that you submit a ticket or post in the Technical Support forum, as I believe this may be a situation that is unique to you.
The render service provides in-game assets in web-friendly formats.
To use the render service, you need to get a file ID and a signature. Various APIs can be used to find these values (for example, the /files.json API). Once you have these values you can construct a URL to access the file:
A new rendering service was added for retrieving game assets in web-friendly form.
The item API was updated to show item icon IDs that can be used in conjunction with the rendering service. Also, a small API was added that lists some generic useful UI icons that can be retrieved from the rendering service.
You can’t be unaware that the word you included in your name is extremely offensive in English. The name change is not optional, and those who choose an offensive display name are not given a rename privilege at this time, nor is the team going to spend time “discussing” the matter with someone who invariably will argue about the acceptability of an unacceptable name. As you have done here.
I personally think the rename is pretty cool, and I’m sorry if you don’t like it, but that’s what will be displayed now.
Don’t post in all caps. (I fixed your title for you.)
Do not bump threads.
This will be looked into when it’s possible for the team to do that. In the meantime, please stop posting.
I read in the update notes (about 9:00 AM PDT) that this was corrected. Can others in this thread who experienced the issue please confirm if this is ok for you now?
Hi Timebandit (nice name, by the way) – For whatever reason this happens with security software after updates. All of a sudden it sees the game as a threat and decides to block all the things.
I’d make sure you have Guild Wars 2 added to the exceptions list of Trend Micro. Unfortunately I can’t walk you through this as all security software have a different interface, but it shouldn’t be too difficult to set up.
Just to get a better idea of the issue at hand here – Are any of you still having this issue, and if so, could you please tell me what operating system you’re using? Additionally, crash logs may help as well in this case. You can find them by navigating to Documents\Guild Wars 2 and it’ll be the ArenaNet.log file. You can attach this report to the thread by clicking “More posting & formatting options…”
Most of you guys have this dead on. It will take some time for ratings to settle and MMR to improve.
Many players from our community asked us to create SoloQ to give players from hot join a next step up into how competitive PvP plays. For many people who only know the less structured mode of hot join this will be a training ground to develop them into competitive team players.
The best thing that you guys can do as our more advanced players is to help coach and guide these raw recruits with some strategy tips in team chat. Have patience with them. I’ve been playing this morning and have seen some amazing players really step up and do this. Our community never ceases to impress me with how awesome you all can be.
I’m planning a free home server move (By deleting all of my characters) and am wondering if I’ll get to keep my currencies that are in the wallet?
Thank you for asking this question. I have pinged the dev team and QA to make sure that I give you the best answer. Edit: Answer posted above, as official “A” for the “Q.”
well I sent an email and they are still not banned so I guess I was right
Let me explain the process again: No one ignores a player report. A report is a means for a player to let Support know of his/her concern. But a report doesn’t necessary equate to a true game issue or a violation. A report may or may not result in action on an account. That’s why we don’t set up “report a name = instant name censor” or “report a chat violation = immediate suspension.” Each report is read and assessed, as it should be.)
In the case of this in-game activity that you’re concerned about, the team may have assessed the situation and determined it was not a violation. They have be in assessment mode. They may even be discussing the concern with developers to see if, while a certain mechanic isn’t strictly cheating, it is functioning as the devs intended. (That can, in some circumstances, result in a game change later.)
Please don’t adopt a “I reported and nothing happened, therefore they are ignoring reports” mentality. That’s not accurate. That’s not even fair.
In the latest patch, the mumble link was enhanced to provide more information about the character in the ‘identity’ field. Hopefully this extra information is useful for API developers.
Hey Stryfer – First, could you please provide us with a crash log? You can find this by navigating to Documents\Guild Wars 2 and it’ll be the ArenaNet.log file.
Additionally, would you mind posting your system specs? The more info you can provide the better we can be of assistance
A previous reply from Ms Gray: http://www.guildwars2guru.com/arenanet-tracker/topic/236203-account-transfer-limit-mail-issue/
“It is actually a necessary limitation to prevent hackers and gold sellers from transferring goods to other accounts. If you play legitimately, the warnings will vanish for the mail sent to you in time, as will your friend’s as he advances in the game. I am unsure of how exactly this works, but I suppose it is a matter of how much progress in the game your characters have achieved, and not necessarily a period of time to pass after account creation”.
Unfortunately this means you will need to send what you can as you can and keep records of how much you owe as you go along. You can see if support can give you a more exact answer.
First, the quoted text was not written by me. I simply said the basic premise contained in that quote (by a player) was accurate.
Cabzi: You will have gotten an in-game error message that explains that the transfer is not currently possible, but that it will be possible in the future. As suggested above, you can transfer at smaller amounts in the short-term, or transfer greater amounts as you have more time/acquisitions in the game.
I’m going to China for a few weeks to visit family, is GW2 playable behind the great internet firewall?
Will I be able to allow a Chinese IP using email verification or will it be automatically blocked?
Players are accessing our game from China, so I do not anticipate you will have problems. If you have authentication in place — and I hope you do — you will be asked to approve a new location, and you then should be able to access just fine.
This quote is from our Support Knowledge Base:
I travel frequently. Will I be able to play Guild Wars 2?
Yes. The one-time verification system simply confirms that you have purchased the correct version of the game for your area of the world. Once that has been confirmed, you may play from any location you desire.
Please check again your gem balance again.
We had some pending transactions this morning that took longer than usual to go through. Should be working again now.
Are the badges in the inventory of one of your characters? If so, the BoH will not be added into the Currency Wallet until you log in to those characters.
If you completed their instances on that character, they should recognize you. Logan, Queen Jennah, Countess Anise, and Faren also all have different conversations based on your choices and progress in Human stories.
Ellen Kiel has been appointed to the Captain’s Council of Lion’s Arch based on securing the trade agreement with the Zephyrites. A hologram commemorating her victory can be seen in Lion’s Arch. Kiel is now located near the hologram and Evon is back in the Black Lion Trading Company’s headquarters building.
Any leftover Support Tokens can now be sold to vendors.
LIVING WORLD Queen’s Jubilee
A celebration to commemorate ten years of Queen Jennah’s rule is about to kick off in Divinity’s Reach! The queen has commissioned a new gladiatorial arena for the occasion—the Crown Pavilion—as a shining symbol of her people’s endurance. Take a hot air balloon ride with dignitaries from across Tyria to the capital of the Krytan nation, and be there for the opening ceremony. Join in the festivities and compete in ceremonial combat in Her Majesty’s honor! Hot Air Balloons
The queen’s court has sent out hot air balloons to transport celebrants! Look for balloon towers all over Tyria.
Ascend to the top of a balloon tower to claim a royal gift before embarking on the journey to Divinity’s Reach.
Watch for all-new dynamic events as the balloon pilots may need help keeping everything running smoothly.
A special hot air balloon souvenir will be given to players who are festive enough to visit 30 towers.
The Crown Pavilion
The arts district in Divinity’s Reach that was destroyed by the Great Collapse has been rebuilt into the Crown Pavilion, a grand arena that will host Kryta’s biggest events.
Enter the Queen’s Gauntlet to battle mighty representations of humanity’s most vicious enemies.
Visit the emissaries from six major nations of Tyria. A unique set of boons to improve magic find and combat stats will be available to those who wish to represent the emissaries.
Earn Watchwork Sprockets, a new trophy from the Watchknights, to purchase rewards from the emissaries. Purchasable rewards include:
New Sovereign weapon sets
New crafting recipes for runes and sigils
Cultural weapon sets
The Queen’s Gauntlet
Face increasingly difficult challenges in single combat against a variety of unique bosses.
Take a risk with special gambit conditions to earn even more prestigious rewards.
Each entry and gambit costs one Queen’s Gauntlet ticket. Tickets drop regularly from creatures in the Crown Pavilion and around the world. Players may also purchase tickets from the emissaries in the Crown Pavilion.
Opening Ceremony
Witness the unveiling of the Crown Pavilion in a brand new Living World story instance featuring familiar faces such as Queen Jennah, Logan Thackeray, Countess Anise, Lord Faren, Rox, and Braham.
Rumors are running high that the queen will be taking volunteers for the inaugural contest with the Watchknights. There’s no telling who might show up!
Enter the instanced area simply by visiting the Crown Pavilion for the first time.
Beacons of Kryta
Find torchbearers around Divinity’s Reach to activate a special time-limited race to light several beacons around the city.
Successfully complete all four torch runs to earn the Flames of Kryta, a permanent item that can be used to illuminate the player’s path through darkness.
Achievements
A rotation of Living World achievements has been added to the Daily Achievement category.
Completing the Queen’s Jubilee meta-achievement awards the player a Mini Watchknight. Completing this meta-achievement requires players to complete 18 achievements from either the Queen’s Jubilee category or the jubilee-related dailies.
Exotic Drop
Play Queen’s Jubilee content for a chance at the exotic Watchwork Portal Device recipe.
The recipe requires a level 400 artificer. It requires 5 Orichalcum Ingots, 1 Master Tuning Crystal, 1 Charged Lodestone, and 75 Watchwork Sprockets.
The Watchwork Portal Device is a one-time use consumable that allows players to create a portal between two points. It cannot be used in conjunction with the mesmer’s portal.
NEW FEATURES AND CONTENT World vs. World
Supply Mastery has been added to the Ranks and Abilities tab.
Picking up supply is now instant.
Gains swiftness when the entire supply is spent.
Gains courier speed and increases movement speed by 50% after picking up supply.
Gains a chance to recover some supply after it’s spent.
Deployed siege sites gain 3 seconds of invulnerability.
Currency Wallet
All players now have a new currency wallet that can be found in the Hero panel. All currencies on a character are transferred to the player’s currency wallet when they log in with that character. Players will need to log in with all of their characters to get all of their currency transferred.
All currencies are now account bound.
BALANCE, BUG-FIXING, POLISH General Champion Loot
All champions now drop containers based on their family. These containers have coin, skill points, crafting materials, weapons and armor, and rare chances at unique weapon skins based on family.
“Defeat the Claw of Jormag”: The champions in this event no longer drop loot.
Citadel of Flame—Ferrah: Blaclan Firetooth is now a veteran instead of a champion.
Improved Effects Culling
In the open world, dungeons, PvP, and WvW, the new effects-culling system will slowly start reducing the detail of each effect in order to increase combat visibility when many effect types are overlapping.
World Polish
Risen nobles: Decreased the damage on the symbol created by their shadowstep skill.* *
Dungeons Dungeon Reward Changes
All bosses no longer directly drop gold.
All explorable dungeon paths now give out 1 to 3 gold based on the path. This is an account-based daily reward.
All story dungeons now give out 50 silver upon completion. This is an account-based daily reward.
Ascalonian Catacombs—Hodgins’s Plan: Kendrick’s Sarcophagus will not be interactable until “Search the secret room for the scepter” is active.
Ascalonian Catacombs—Hodgins’s Plan: “Defend Hodgins by destroying graveling burrows” will not activate until “Slay the spider queen” has been completed.
Ascalonian Catacombs—Hodgins’s Plan: “Find the scepter pieces” will not be active until “Join Hodgins in finding the first scepter” has been completed.
Ascalonian Catacombs—Detha’s Plan: “Defend Detha from gravelings” will not activate until “Slay the spider queen” has been completed.
Ascalonian Catacombs—Tzark’s Plan: “Defend the essence collectors” will not activate until “Slay the spider queen” has been completed.
Caudecus’s Manor—I’ll look for the Seraph: Mad Martha will not become hostile until “Overwhelm the bandit defenses” is activated.
Caudecus’s Manor—I’ll look for the Seraph: “Search for the captured sergeant” will not activate until “Place powder kegs near the blocked gate” has been completed.
Caudecus’s Manor—I’ll help you find the missing butler: “Search for the missing servants” will not activate until “Destroy the bandit turrets” has been completed.
Citadel of Flame—Ferrah: “Breach the Sanguine Vault” will not activate until “Find a way into the Enkindling Chamber” has been completed.
Citadel of Flame—Magg: “Find a way into the ritual chamber” will not activate until “Travel to the ritual chamber” has been completed.
Honor of the Waves—The butcher: “Defeat the Ice Dragon minion to continue” will not activate until the doorway leading to its location has been opened.
Honor of the Waves—The plunderer: “Defeat the corrupted Son of Svanir” will not activate until “Stop the Svanir vandals” has been completed.
Honor of the Waves—The zealot: Icebrood Goliath and guards will not be attackable until the doorway leading to their location has been opened.
Honor of the Waves—The zealot: “Defeat Sorge’s disciple, Svánigandr” will not activate until the door leading to its location has been opened.
Crucible of Eternity—All paths: Mark T-B34RC3 will not be attackable until “Shut down the advanced golem” is activated.
Crucible of Eternity—Teleporter: “Defeat the Evolved Husk” will only activate after “Kill Subject Alpha” has been completed and the “Teleporter” path has been selected.
Crucible of Eternity—Front door: “Defeat the laboratory specimen” will only activate after “Kill Subject Alpha” has been completed and the “Front Door” path has been selected.
Profession Skills General
Reaper of Grenth: This skill can now be cast on the move. Added an unblockable skill fact to indicate its functionality.
Prayer to Lyssa: Fixed a bug that allowed Lyssa to grant more than one boon or condition.
All signet skills now play their overhead bang effect at the start of the skill to help telegraph these skills.
Elementalist:
Tornado: Added a duration skill fact. This skill can now be used while moving.
Glyph of Renewal: Improved the readability of this skill so enemies can see it more clearly when players are casting it.
Magnetic Wave: This skill is now blockable.
Signet Mastery: This trait will now properly reduce the recharge of Signet of Restoration in PvP.
Arcane Power: The buff provided when this skill is activated will now properly display the remaining number of charges.
Arcane Retribution: Increased the duration to 30 seconds to be consistent with Arcane Power. The buff provided when this skill is activated will now properly display the remaining number of charges.
Arcane Shield: Added the buff to the skill fact. The buff provided when this skill is activated will now properly display the remaining number of charges.
Final Shielding: The buff provided when this trait is activated will now properly display the remaining number of charges.
Engineer:
Packaged Stimulants: This trait now properly increases the duration of the boons provided by the Med Kit skill Throw Stimulant instead of lowering the recharge.
Elixir X: This skill will now display the proper skill facts when underwater.
Mortar—Mortar Shot: Fixed a bug that caused this skill to have increased recharge time when Elite Supplies was traited.
Guardian:
Healer’s Retribution: Fixed a bug that caused this trait to provide more retaliation than intended with Healing Breeze.
Sword of Justice—Command: Added a range skill fact.
Sword of Justice—Removed the range skill fact on the summon.
Bow of Truth: Removed the range skill fact on the summon.
Hammer of Wisdom: Removed the range skill fact on the summon.
Hammer of Wisdom—Command: Updated the range skill fact to better represent the range of this skill.
Shield of the Avenger: Removed the range skill fact on the summon.
Purifying Ribbon: Fixed a bug that caused the projectile to hit targets further than its intended maximum range.
Virtue of Justice: Added a radius skill fact.
Virtue of Resolve: Added a radius skill fact.
Virtue of Courage: Added a radius skill fact.
Shield of Wrath: The buff provided when this skill is activated will now properly display the remaining number of charges.
Mesmer:
Counter Blade: The projectile velocity has been doubled and is now wider with an increased effect size.
Phantasmal Duelist: This skill now has its range increased with Duelist’s Discipline. Fixed a bug that enabled the duelist from being cast at 1200 range at all times.
Illusion of Life: Updated the animation and effects on this skill to make it easier to read when it is being cast in combat. The timing and effectiveness remains unchanged.
Polymorph Moa: This skill should now animate when used with a greatsword.
Veil: This utility skill now acts as a light field as its description indicates.
Necromancer:
Fetid Ground: Added a radius skill fact.
Well of Blood: Added a radius skill fact.
Wail of Doom: Increased the spell effect to better represent the actual spell area.
Tainted Shackles: This skill’s damage tooltip now displays the appropriate damage.
Doom: Added an effect that plays on the necromancer when this skill is used.
Reaper’s Mark: This skill now uses a distinct animation compared to the other mark skills on staff to help improve readability when this skill is cast. The timing and effectiveness of this skill remains unchanged.
Summon Bone Fiend/Rigor Mortis: Added a range fact to these skills.
Reaper’s Touch: Updated the skill fact to display the proper regeneration amount.
Crimson Tide: Fixed a bug that allowed this skill to ignore line of sight.
Ranger:
Entangle: Updated the damage and immobilize skill facts to reflect the actual amount of pulses.
Sharpening Stone: Counters will no longer decrement on every attack going, but only on attacks hit, evaded, missed (from blind), or blocked. The buff provided when this skill is activated will now properly display the remaining number of charges.
Keen Edge: The buff provided when this skill is activated will now properly display the remaining number of charges.
Precise Strikes: This trait now functions correctly with Remorseless.
Thief:
Shadow Assault: Fixed a bug that caused this skill to have a longer than intended range. It will now properly match the range skill fact.
Assassin’s Signet: The buff provided when this skill is activated will now properly display the remaining number of charges.
Nine-Tailed Strike: Updated this skill’s skill facts.
Concealed Defeat: Fixed a bug that caused this trait’s effect to have a longer than intended recharge.
Basilisk Venom: The buff provided when this skill is activated will now properly display the remaining number of charges.
Devourer Venom: The buff provided when this skill is activated will now properly display the remaining number of charges.
Ice Drake Venom: The buff provided when this skill is activated will now properly display the remaining number of charges.
Skale Venom: The buff provided when this skill is activated will now properly display the remaining number of charges.
Spider Venom: The buff provided when this skill is activated will now properly display the remaining number of charges.
Warrior:
Signet of Might: The buff provided when this skill is activated will now properly display the remaining number of charges.
Counter Blow: This skill will now properly set its recharge with the Sundering Mace trait when players strike an enemy after blocking.
Structured Player vs. Player
Removed the Tournament panel.
Added an Arenas tab to the PvP panel.
Replaced “Rated Matches” with “Team Arena.” The rankings and leaderboard are the same.
Added a Solo Arena. Only individual players may queue for the Solo Arena; players will also have a separate ranking and leaderboard from the existing Team Arena.
Moved the Custom Arena browser to the PvP panel.
Added a Leave button to PvP games.
PvP games can now be joined from any location in the game, including outside of the Mists.
Leaving PvP will send players back to their last non-instance location.
Spectators can now see the currently selected target of the player being followed instead of their autoattack target.
Leaving rated arena games will punish players with a Dishonorable debuff. Each stack of dishonor lasts for 72 hours. If a player has the maximum amount of dishonor (5 stacks), they will be prevented from joining rated games.
Players in an arena game cannot switch characters after the game has started.
Added a Finisher tab to the Hero panel. Use the Finisher tab to choose and activate a finisher.
Finishers may now be unlocked either permanently or on a limited, per-use basis.
Using a finisher item now adds five uses of that finisher. Each finisher use is consumed when players successfully use the finisher on a downed enemy.
Using a permanently unlocked finisher will never consume it. Players may switch between any unlocked finishers at any time outside of combat.
Rank finishers are now unlocked permanently and automatically when players achieve a new rank in PvP. Rank reward chests will no longer contain Rank Finisher items.
Updated the capture point progress animation for all maps.
Heart of the Mists: Replaced two of the training golems with indestructible training golems.
Skyhammer: The cannon can no longer be reconfigured while the player is in stealth or invulnerable.
Skyhammer: Updated a couple of spectator camera positions.
Temple of the Silent Storm: Increased the cooldown of Mediation on Ferocity from 2 minutes to 4 minutes and increased the buff duration from 45 seconds to 2 minutes.
World vs. World
Keep and castle assault events are now group events and will count towards monthly achievements.
BLACK LION TRADING COMPANY GEM STORE New Items and Promotions
The Royal Pass* *gives you admittance to the Royal Terrace, the queen’s own shopping area in Divinity’s Reach, with easy access to crafting, merchants, banks, entertainment, and more. Each pass is good for two weeks and available in the Consumables category for 300 gems each.
There are three new helmet skins available for purchase to celebrate the Queen’s Jubilee: Mask of the Crown, Mask of the Jubilee, and Mask of the Queen. These are combat armor skins usable by any weight class and available in the Style category for 400 gems each.
Players can now purchase permanent finishing moves usable in PvP, WvW, and select content throughout the game. Change the finisher at any time after purchasing Cow, Whump the Giant, Thornroot, and/or Spectre finishers in the Upgrades category.
Aetherblade weapon skins are no longer in season and will now cost 5 Black Lion Weapon Tickets at a Black Lion Weapon Specialist.
So far we haven’t been able to reproduce the issue on our end, I’ve sent your specific specs to our devs and the OS you’re using, so we can recreate the issue. I’ll let you know as soon as they get back to me on the issue.
I wouldn’t be the one to talk if i was you guys considering that zhaitan’s final fight is infamously bad amongst the forums sooooooo you guys calling someone else’s bad writing is hilarious coming from you guys.
I see you are not familiar with this rather common Joss Whedon meme that I was referring to. Hint: it has nothing to do with writing.
I know they would deny it, but I would bet heavily that this whole election thing was fixed in the first place. Due to the fact they have to plan what they are doing in this next patch, and they can’t have a person win and change everything at the last minute.
We mentioned that we will build the fractal the winner supports and will put it into the game towards the end of the year, not the next update.
This situation, as you have surmised, is probably going to be the hardest to fill. It will be filled by any players who queued solo for Team Arena, presumably because they want to climb both the Solo and the Team Arena leaderboards, despite not having a team. It’s not clear yet how many of these types of players there will be, relative to the number of 4 player teams queuing. So we’ll have to see how feasible this is long term and make adjustments if needed.
If you see any abusive, threatening, racist, sexist, or any other type of in-game comment that is against the rules of conduct, please do report the people making those comments. Customer Support will investigate reports about these violations.
Please do not report abusive in-game chat on the forums; please go through Customer Support. Please do not post petition threads; petition threads are not allowed here.
Constructive and respectful feedback is definitely the way to go. We understand people are passionate and might feel strongly about the results, but there are ways to convey this feedback without being rude, inflammatory, or abusive.
Threats and abuse towards any community member, including our developers, are not welcome and this kind of behavior actually hurts your cause.
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
