Guild Wars 2

Quick update, we haven’t stopped looking into this. We’re now looking into a broader way to address the issue. Hang on just a bit longer!

Mad King is certainly a fun fight, although built more for a story encounter than a true dungeon encounter. That of course could be tweaked by number balancing and a few skill adjustments.
The great and fun thing about the fight is the amount of immersion, and the fear mechanic with the scarecrows. The environment and the boss were built together, which really plays well into the fight. His teleporting between levels and inclusion of jump puzzle elements, his bouncing around the battlefield to keep things from getting too static, and his fear mechanic and the threat of it all work together really well.

He’s not hard enough for my tastes though, but he wasn’t meant to be. He’s a fun fight though, and all props to the team of folks who worked on him.

Change the zone you’re in, or log out and back in.

Hello Punk.

Thanks for your feedback. The forums are not the best place for letting us know and therefore we will close the thread. However, we encourage you to keep on reporting through the in-game reporting tools, as this helps effectively the security team. Rest assured that the team is taking very seriously the issue of botting.

Thanks for your collaboration and patience.

While we cannot transfer your character over to the other server, I think you’ve settled on a good idea. I believe you may find a bit more flexibility on moving to the server after the Halloween event ends. Alternately, perhaps your guildies could move to join you… ?

Please contact Support and discuss this matter with them. We’re sorry for the inconvenience and will see what we can do to assist.

Any and all complaints or appeals about forum moderation should be sent to forums@arena.net.

Between March 11 and November 4 of this year, Pacific Time is GMT -7, outside of those dates Pacific Time is GMT -8.

There can be multiple Stefanos. That is why there is a number set after the name. If you actual account was online, you should continue your discussion with Support.

Timestamps are on the right in each post, if it says something like “about a day ago” click on it and it will change over to the time and date the post was made.

When you post in a thread, a white arrow appears at the bottom of the thread icon to the left of your thread title.

The default behavior for this forum takes you to the first unread post in a thread, which is usually the last page, unless you haven’t been following a thread very closely.

I hope this helps.

Hello everyone.

For the botting issue, please, check this thread, which contains an official statement made by Colin Johanson. Rest assured that the team takes botting very seriously and that all your reports make a difference.

Thanks!

Hello Realight.

Thanks for your concern. Guesting will arrive to all of you in due time, do not worry about that. We will keep you updated about this feature and about its implementation.

Hello everyone.

Thank you very much for your concerns. However, the Guild Wars 2 official forums are not the right place for this kind of public display. Therefore we will proceed to close the thread.

Thank you very much for your understanding.

Hello Smartbean.

We are sorry to hear that. However, if you have already sent a ticket to Customer Support notifying them of this issue (if not, that would be your very first step, here), you must wait for an official answer from them as they are the only ones who can effectively deal with this. Posting here does not speed up the process.

We proceed to close the thread.
Thanks for your understanding and sorry for the inconveniences.

Hello LimitedRemoval.

Have you sent already a ticket to Customer Service, here, detailing this incidence? They are the ones who can effectively help you. Posting here in the forums does not speed up the process although you can always use the subforum Account Issues for tickets that have not been resolved in three or more days.

Hello everyone.

Thank you very much for bringing this to our attention. We will pass on the information to the forum team to make sure this gets fixed.

Hello everyone.

As Mexay has correctly stated, there is no way at the moment to change an account name. You can try to contact Customer Support but usually they only change names due to a security breach and/or offensive/copyright/inappropriate names.

Hello everyone.

Punk, your friend still can try to transfer to Jade Quarry, as Fildydarie has correctly stated. It should work in those hours where the general movement is low. Guesting will arrive in due time and we will communicate this new feature when it is ready to all of you.

Thanks for posting!

Hi Sekin.

The forums are not the best place to let us know about this. The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system, as this helps effectively the security team.

Thanks for your understanding and collaboration.

Keep in mind that the recipes stay around, while the Ascent to Madness instance will be gone after the 31st until at least next year.

I’m looking into some potential blocking issues with the events right now. If you think your world is having an issue your best bet is to:

1) Report it here. Make sure you tell me what world it was so I can see it and possibly get it fixed.
2) Try one of other maps
3) Trick or treat at a normal door with a few people. The odds that it will convert to a portal are are about 1 in 10. It stays open for 30 seconds.

Due to the rising number of Quaggan discussions, this thread is for all you Quaggan fans.

Haunted Doors are the only way into the Mad King Labyrinth and Clock Tower. Normally they are one-way conduits, but ever since Act II started, someone of them have started becoming two-way doors. This anomaly is usually quite temporary and resolves itself in time.

But there are other forces at work this Halloween. Look for special holiday meta events in Queensdale, Kessex Hills, and Gendarren Fields. Once these are completed, a massive blast of spectral energy will cause all the doors in the zone will swing open and remain open for a long time. After about an hour, that energy will finally deplete, and the events will have to repeated again.

Yes, the Ascent to Madness instance (Act 3) will be available until the beginning of Act 4. Act 1 and 2 will be available until the end of Halloween.

Halloween Guide, Phase 3

Ding-a-ling! The Mad King was seen busting out of the lion statue in Lion’s Arch! The statue lies in ruin, and there’s a mad portal in its place. Enter at your own risk.

There’s no longer any doubt that the Mad King really does exist, and the Durmand Priory believes he’s trying to break out into Tyria. Their projections for what will happen if he succeeds are apocalyptic. Word is spreading quickly that, in his current state of power and rage, the Mad King must not be allowed to leave his realm!

We know this bug exists. The problem is our most recent change should have fixed it. We will work hard to make sure this bug is gone by the next patch. Sorry it hasn’t been easier to get rid of.

Jon

Act 2 of the Guild Wars 2 Halloween event is live – enjoy the festivities! DO NOT MISS Act 3 of Shadow of the Mad King which kicks off at the lion statue in Lion’s Arch at noon Pacific (12:00 PM Pacific Time/19:00 GMT) on Sunday, Oct 28 with a very special, one-time only surprise!

Hey folks,

Since it has been a few weeks since we gave an update on this, just wanted to quickly update where we stand. We recently hired an entire new team of people with one mission in mind: operation bot destruction.

They’ve been getting everything in place to accomplish our goal of making botting, hacking, spamming, and malicious behavior as non-existent as possible in Gw2. In the last few weeks, over 10,000 bot accounts were banned from the game alone. Another area of massive improvement has been in account security, where our two-factor authentication as well as your password changes have led to account thefts dropping to a tiny rate. A vast majority of account thieves use those accounts to run bots and/or perform RMT transactions, so our serious beefing up of account security has led to fewer bots, and most importantly fewer stolen accounts. That being said, we have massive improvements on the way in the next couple of weeks that help us detect, verify, and remove botters.

What we don’t want to do is have someone report you as botting, we ban the account, the bot appeals, and we have no data to prove they were botting on file so we have to give them the account back. Ensuring we have 100% clear data on bots that’s incredibly easy for our GM team to quickly verify, and when an appeal is submitted verify within seconds if the person was truly botting is our most important goal. We don’t want to ban people who were not botting, and we want to keep the people who are permanently locked out.

Bottom line: We’re doing ok, but we know we can and need to do much better on this front and are putting massive resources behind ensuring we have a permanent solution to this issue. You’ll see a dramatic improvement in this area in the next few weeks as our remaining detection and bot destruction tools and staff come online.

We’ll continue to keep updating on this front as we go forward, but rest assured we are aware of issues folks are raising and take them incredibly seriously. From FOV to bots, account restoration to more awesome stuff to do at level 80 we have teams working like mad on all of these fronts.

VendettaDFA.9368:

Goldsellers are illegal scum …period.

Supporting gold sellers doesn’t just damage the game, it supports an industry that lives off of stealing from gamers and ruining communities.

Clear your mailbox.

VendettaDFA.9368:

Actually if Ford needed bicycles in order to make mustangs they would either A- produce biycycles in a way to make a profit to keep producing bicycles until they could make mustangs … or B -Let some other fool go broke making bicycles at a loss while they just purchase the bicycles needed to make the mustangs. Option B is how the current TP functions.

Which is why until a true economy comes about , I will skip crafting, because its broken, and I will skip the business aspect of finished products on the TP, because its also broken, and I will sell only basic farmed mats and play the main part of the game.

So basically a large portion of the replayability of this game drops off and at some point I can always turn to another game …. Torchlight 2, Path of Exile, Aion, Borderlands 2 etc… and this game will be nothing more than a backup … like Diablo 3 is now. That game’s developers didn’t react to the inherently basic flaws that players brought up until the 1.05 patch only recently released. Too bad they lost 70 + percent of their player base first. Will that happen to GW2 ?… before you go fanboi on me … No it will not … not to that extent, the main game is still very very good.

I am disheartened by the total malfunction of the TP and the collateral damage to the crafting skills it has caused. I pick a crafting skill ONLY to have access to the bank more freely. If the Devs want to keep the TP global… then the only way to fix the pricing structure is to increase the basic mat drops by 50-75% and saturate the market with the mats to the point the selling price of those mats plummets and effectively sets the finished products value higher. I think that move however would have a negative impact in that the scaled cost of porting and repairs would be even harder to compensate for.

I really like how the assumption that controlling, CONTROLLING, the market for personal gain is so easily jumped to.If I were to make just 5c on every 1s invested in a completed product after tax, crafting would be worth it and I would have no complaint on the economy. Thats not anywhere close to market control. Find any solution, ANY SOLUTION, that achieves this, and I’m with you on it. Either way …. I guess you play your way … I play or not play my way.

What you’re arguing has nothing to do with the TP. It’s a simple matter of scarcity and usability. Arguing that the trading post being too large is a mistake because you can’t create imbalanced markets isn’t a good argument, and it would come at the cost of other players and a more stable economy.

Hey everyone,

Sorry we had to do a build so soon after the matches reset. We discovered a couple of issues that needed to be fixed as soon as possible.

We don’t like disrupting the game with new builds, especially so close to the matches being reset, but unfortunately sometimes it is unavoidable. Tonight was one of those times, our apologies for the inconvenience.

Good news!

https://forum-en.gw2archive.eu/forum/info/news/FOV-Field-of-View-Changes-Beta-Test/first#post551634

Please leave your feedback on this:

https://forum-en.gw2archive.eu/forum/support/tech/FOV-Field-of-View-Changes-Beta-Test-Feedback-Thread/first#post551648

Please post your feedback about your experience with the FOV changes (if you are testing it) in this thread.

Read here how you can participate: https://forum-en.gw2archive.eu/forum/info/news/FOV-Field-of-View-Changes-Beta-Test/first#post551634

We’re ready to beta test a change to our FOV (Field of View) that should provide a better experience for those with widescreen monitors. We want your feedback about the change to help us decide whether to deploy it to all players.

To help test, you’ll need to add a special command line to your GW2 client’s shortcut. Here’s how:

1) Create a shortcut to your GW2 client (right-click -> “Create Shortcut”)
2) Right-click the GW2 client shortcut
3) Click “Properties”
4) Locate text field labeled “Target.”
It should contain the file path of your shortcut, and will look something like this:C:\Games\Gw2\Gw2.exe
5) Type -testVerticalFov at the end of the Target line
Be sure to include a space between .exe and -test.
The line should look like this: C:\Games\Gw2\Gw2.exe -testVerticalFov
Please note that your Target line may or may not have quotation marks. If it does have quotation marks, this tag should go outside of them. So it will look like this:
“C:\Games\Gw2\Gw2.exe” -testVerticalFov
6) Once the command line has been added, click Apply -> OK.
7) That’s it! Jump in and play with this new setting, and post your feedback in the following thread: https://forum-en.gw2archive.eu/forum/support/tech/FOV-Field-of-View-Changes-Beta-Test-Feedback-Thread/first#post551648

If at any time you want to return to the old FOV, simply remove the –testVerticalFov from your target line and it’ll return to normal.

It is a stand alone jumping puzzle achievement. There’s no need to carry such a derogatory tone.

It’s true, pumpkin carving and clock tower don’t count.

Rumble should be fixed in a few minutes.

Here are the new ratings for this week!

Update — Friday, 26 October

121017-000323 Resolved
121025-002276 Resolved
120825-026231 and 121025-000056 Resolved
121018-000245 Resolved
121020-000341 Resolved
121018-000245 Resolved
121018-001573 In queue for review
121020-000350 In queue for review
121024-000346  In Appeals Queue, awaiting review
121023-000349 In Appeals Queue, awaiting review
121024-001378 In Appeals Queue, awaiting review
121025-001252 In Appeals Queue, awaiting review
121019-000660 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-000881  Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121018-002905 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-001670 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121018-002905 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-002985 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-002197 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121020-000578 Final response sent 10/25
121022-002092 Final response sent 10/25

Notes:

• Most of those awaiting review are flagged either for “gold selling” or for “fraud.” These reviews take a bit of time, because in many cases the account was compromised and used for botting or other disallowed activities. Please continue to discuss these matters with the Support Team to reach the best resolution.

• Please also note that people working for RMT companies — who are in extreme breach of the User Agreement and the Rules of Conduct — sometimes submit appeals. We will not reinstate accounts found to be involved in these breaches. If something is listed as “final response” it will not be reviewed again.

If your ticket is at least three days old, and if you still need assistance, please post in the  Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.

Update — Friday, 26 October

121017-000323 Resolved
121025-002276 Resolved
120825-026231 and 121025-000056 Resolved
121018-000245 Resolved
121020-000341 Resolved
121018-000245 Resolved
121018-001573 In queue for review
121020-000350 In queue for review
121024-000346  In Appeals Queue, awaiting review
121023-000349 In Appeals Queue, awaiting review
121024-001378 In Appeals Queue, awaiting review
121025-001252 In Appeals Queue, awaiting review
121019-000660 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-000881  Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121018-002905 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-001670 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121018-002905 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-002985 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121019-002197 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121020-000578 Final response sent 10/25
121022-002092 Final response sent 10/25

If you were using a bot, if you work for a Real-Money Trading company, or if you acquired the account using a fraudulent or stolen credit card, your account was terminated because you were in breach of the User Agreement and the Rules of Conduct and it will not be reinstated.

If you purchased a legitimate account, you need to contact Support. We are unable to assist you directly with issues of this sort.

From what I can see in the notes on this ticket, the account your friend has listed does not exist. I’ve asked an agent to take a look. I’m working off of 121020-002767.

Edit: He also has been unable to prove that he owns the account, and given the things that have happened in the background, I would appraise this to be an “account ownership in dispute” issue. It’s best to await help from the senior agent to whom it is assigned, because he or she may be able to figure out who really owns the account and move forward from there.

The team is not willfully holding resolution; they are taking the time to make sure they give access to the account to the true owner. We all apologize for any delay, but it’s best to be careful and prudent in situations that involve ownership and access.

Please see if the tip in this thread is helpful.

Please see if the tip in this thread is helpful.

You can indeed, the costume brawl will continue on!

We have a small glitch in the forums where it may be difficult to see your posts. There’s a pretty easy solution:

If you click on a thread and it takes you to a blank page, you should change the url in your browser to trim off the page and post data. For example, take this sample post:

• https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Night-Capping-and-YOU/page/22#post428654

Simply change that URL to:

• https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Night-Capping-and-YOU/

Please try this if you find you cannot see a post and let us hear back if it doesn’t work for you.

Mad King Labyrinth and Lunatic Inquisition are the same map. There’s still one missing piece….

Afrocles.6978:

I appreciate the update on 121019-001684, Gaile. Here’s our dilemma: he submitted this ticket through the “ask a question” page without being signed in to a support account, since it was giving him an error when he tried creating one using the e-mail originally associated with his gw2 account. Unless we’re missing something, we can’t find a way to update the ticket now. Should we attempt to create a new ticket while signed into a new support account (using a new e-mail address completely unassociated with his guild wars account) or is there a better way to approach this?

I see that the team asked you for some account verification information on the 19th. If you cannot update the ticket simply by responding to the email that should have been auto-generated, then yes, created a new ticket but be sure to include the first ticket in your message to Support, so they can gather all the info together.

Kotik.7836:

Is the support team working during weekends?

Yes, the team works 24/7/365. (Some coverage may be a bit light on holidays, but weekends have a significant staff on board.)