We are going to put Billing into maintenance mode while we work on this issue. You will be able to make acquisitions with your existing gems, but will need to hold off on the purchase of gems until this maintenance is complete. We’ll give you a heads up when things are back to normal.
Is there no text above the ladder UI saying “You gained 1 point for your victory” ?
It could just be a latency issue. If a party is playing and some people see point gains and some don’t, then that would be quite interesting.
During the Rectification of the Vuldronaii, the Traveler came as a large and moving Torb! Then, during the Third Reconciliation of the Last of the Meketrex Supplicants, they chose a new form for him, that of a giant Slothasor! Many Shubs and Zuuls knew what it was to be roasted in the depths of a Slothasor that day, I can tell you!
(And thanks for finding an older thread to update — that’s really nice of you!)
Wasn’t the forum given a directive not to resurrect threads that have been dead for more than a month? Or is that just the WvW forum?
For topics like this, when a question is asked and later answered, or a request is made that is later fulfilled, resurrecting a thread is fine. It’s better, I’d say, than making a new thread and leaving it unclear that there was a history on which to draw.
The descriptions are not being properly set when you initially advertise. The current workaround is to ‘edit description’ then set it again. A fix is being investigated.
Update: My first purchase attempt went through. I don’t know if the second will. Fortunately it was only ten bucks worth and I’d likely spend that again in the next month as more things show up I want. I added that to my ticket.
It’s a little worrisome to have that potential 800 gems out there, though, since that’s ten bucks I could suddenly have spent at any time.
Edit: And boom, there they are. Guess I’m covered for the next purchase!
Thanks for this info, it’s very helpful.
If you’d rather have the refund, we can help you. If you have your March allotment in advance, and that’s ok with you, that’s grand as well.
(Just updated my first post, but to be sure this is noted)
UPDATE: The ability to purchase gems have been disabled while we look into this further. You may, of course, make purchases with gems at the present time, you just will be unable to purchase new gems while the gem-purchase issue is being addressed.
Okay, I tried it a couple of times, haven’t received gems. Says unable to make purchase. Tried it both via paypal and credit card. The transaction cuts off when you select confirm for the final time (in paypal just before it is directed to paypal)
Also, if transaction does go through I seriously hope its only once. I did not want to buy multiple amount of gems.
So you tried directly through your CC, without PayPal, and it failed? That’s really good information for us to have. Thanks a lot!
And we will refund any duplicates purchases, if they occur. We will take care of you!
DO not and i mean DO not keep trying to buy gems if you get the error msg, because now all of a sudden the game credited me for 3x 20 euro and 1x 35 euro’s.
already made a ticket about it.
greetz
darkt1981
I think that’s solid advice, darkt. It seems that multiple attempts may complete, so best to hold off for a bit. If you try once, wait a while and see if the order is fulfilled, even if it appears that it may not have processed.
And naturally, we’ll rectify any duplicate purchases that you’d like us to correct. Just click Support at the top of this page, then “Submit a request” so the CS Team can help you.
We are so sorry that you’re having issues. The team is busy analyzing this problem, and they’ve involved our billing provider as well. They hope to have this corrected as soon as possible.
In the meantime, thank you for your purchases, and if you need help with them on an individual level, please reach out to Customer Support and they’ll help you! (For instance, if you submitted multiple attempts and each of them processed so that you received more gems then you wished to purchase, they can make that adjustment. Just reach out before you spend ’em. )
Thanks for your kind instincts, Xillllix. No worries about your comments or anyone else’s, really.
But let me explain a bit: I wanted to post because by doing so, players who may not have seen a “red post” for a while will be assured that we are actively reading and responding to this question, and that there are no changes in our plans to bring back this well-loved element of the game.
It might be an easy assumption to say “It’s not here today (or it’s not been here in XXX days) therefore it’s never coming.” But that’s truly inaccurate. So an update seems worthwhile, just to remind forum members of our plans for the future.
Hey all – I’ve checked everyone in this thread and they should be unstuck. I will monitor this thread and other threads throughout the day. Please post if you are stuck.
Thanks,
Ray
Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80
Fixed a bug that caused the “Protect Sentinel Whiptail while he finds and tames a siege devourer” event to stall.
Graphics
Fixed an issue in which light adaptation stopped working when the player started or stopped swimming.
Fixed an issue in which certain norn male hair accessories lost their color settings.
Personal Story
Fixed a bug in “The Dredge Hideout” story step that prevented Agent Ifwyn from completing the “Speak to the order reps” objective.
Items
Runes and Sigils: Fixed a bug that caused some rune and armor activations to fail when airborne or underwater.
Meteorlogicus III—Grawl Devotion: Fixed a bug that would cause the “Escort the Order of Whispers team to the grawl camp” event to stall.
Nevermore IV—Bring the Ancient Dwarven Texts to Rest: Fixed a bug that allowed this collectible to be collected before completing “Ancient Dwarven Texts.”
Nevermore: Fixed an issue that would cause Scholar Mossi to attempt to take more obsidian than she needed.
Profession Skills
General
Elementalist
Flame Burst: Fixed a bug that caused this skill to go on interrupt recharge if it was attempted on an enemy outside the max range of the skill.
Cyclone: Removed the erroneous unblockable skill fact.
Water Globe: Removed the unblockable skill fact from this ability, as this is a skill fact that’s normally reserved for abilities with attacks. Added a water-combo skill fact.
Engineer
Final Salvo: Updated skill facts to remove stability from gyro self-destruct skills.
Thunderclap: Updated the area-of-effect rings to show combo rings to allies and red rings to enemies.
Guardian
Shield of Courage: Fixed a bug that prevented aegis from refreshing when it was stolen by a thief using the Bountiful Theft trait.
Symbol of Energy: Updated this ability to display a red ring to enemies rather than a combo ring.
Hunter’s Determination: Updated the initial aegis application to last the full 8 seconds as indicated in the skill fact.
Ranger
Wilting Strike: Fixed a bug that prevented this trait from functioning with Heart of Thorns pets.
Companion’s Might: Fixed a bug that prevented this trait from functioning with Heart of Thorns pets.
Primal Echoes: Fixed a bug in the skill fact that indicated an incorrect duration when using the Moment of Clarity trait.
Astral force is now cleared at the beginning of a PvP match.
Revenant
Elemental Blast: Updated this skill to properly display its red circle to enemies.
Energy Expulsion: Updated this skill to create an extra energy fragment when using the Natural Abundance trait.
Soothing Bastion: Fixed a bug that prevented this trait from properly extending boon durations.
Embrace the Darkness: This skill will now deliver an attack instead of piercing all defenses. The skill remains unblockable and will ignore blindness, but it will no longer pierce evasion.
Diabolic Inferno: This skill will now deliver an attack instead of piercing all defenses. The skill remains unblockable and will ignore blindness, but it will no longer pierce evasion.
Thief
Impairing Daggers: Fixed a bug that prevented this ability from functioning as a projectile finisher.
Pistol Whip: Fixed a bug that caused this ability to display incorrect damage values in PvP. The initial strike of this ability has been combined between PvP and PvE (dealing the PvE damage values) and will no longer deal increased damage to crippled enemies.
Warrior
Brutal Shot: Fixed a bug that prevented the roll-back portion of this skill from functioning if the player was in midair. Fixed a bug that prevented the audio of this ability from playing.
Structured Player vs. Player
General
Reward track progress that extends past the end of the current track wraps into the next available track.
Added standard enemy models for the revenant profession.
Added a revenant sparring partner to the combat training area in the Heart of the Mists.
Updated matchmaking to prevent a full party from facing a team of individual players.
Updated matchmaking to lower the average queue times.
Fixed an issue with the trebuchet on the Battle of Khylo map that didn’t inform players when a trebuchet was targeting their location.
PvP Leagues
The PvP Leagues term “points” has been replaced with “pips.”
All match victories now only result in a one-pip gain.
All match defeats now only result in a one-pip loss.
Added a postmatch pip breakdown that explains how and why players gain or lose pips in each match.
Added a win-streak mechanic that awards players with an extra pip for each subsequent win after 3 consecutive wins.
Added a comeback mechanic that awards players with an extra pip on their next win after losing 3 (or more) consecutive matches.
Changed the size of Amber division tiers from 5 pips to 3 pips each.
Changed the number of tiers in Amber division from 3 to 5.
Changed the size of Emerald division tiers from 5 pips to 4 pips each.
Daily Achievement Adjustment
Daily PvP Capture and Daily PvP Defender have been removed from the daily rotation.
Daily Top Stats and Daily PvP Matches Played in Unranked or Ranked Arena have been added to the daily rotation.
World vs. World
General
The score tick countdown timer in the top-middle of the screen is no longer 1 minute ahead in WvW maps.
Eternal Battlegrounds
The asura gates leading to other WvW maps now function properly again.
Lowlands Keep: Removed the hostile drakes that sometimes caused the keep to become contested.
Stonemist Castle: Shifted a mortar on the outer southern walls off a breakable wall so it would not be floating in the air when the wall beneath it was destroyed.
Klovan Gully: The blue team “Defend Klovan Gully” event no longer displays an erroneous 0/1 event objective.
Langor Gulch: The green team “Defend Langor Gulch” event no longer displays an erroneous 0/1 event objective.
Guild
Griffon Fountain and Lion Fountain guild hall decorations now have collision.
BLACK LION TRADING COMPANY GEM STORE
New Items and Promotions
A new Electromagnetic-Descender Glider is now available in the Upgrades category of the Gem Store for 400 gems.
A new Crystal Savant Outfit is now available in the Style category of the Gem Store for 700 gems.
Belinda’s Greatsword Skin has returned to the Gem Store for a limited time. It’s available for purchase in the Style category for 600 gems.
Improvements
The Captain’s Airship Pass and Royal Terrace Pass can now be used from the PvP lobby, WvW, dungeons, and raids. Using these passes will cause you to lose your progress in those instances.
Yes, it is gone now. I will keep an eye out for additional issues.
So, #561 came back up on the whitelist today, which means that it’s being returned by /v2/account/achievements (for someone). It’s kind of gross, but there’s someone out there for whom it displays in the in-game UI, so I’m going to leave it as-is in the API.
Could it be some kind of GM or test account? There are als accounts having Ad Infinitium and the legendary pvp backpiece although it is not available to players.
Otherwise I have no idea how this achievement could be unlocked at all (some glitch maybe?)
Seems legit; there’s well over 10k accounts with that achievement unlocked :/
That aside, the account you’re looking at is probably a special account. I’m hoping to have that PR implemented and deployed this week or next so you can filter those out to ignore for leaderboards and stuff.
Everyone on this thread should be unstuck now. Please let me know if you are still stuck and if you are aware of another player that is stuck have them post on this thread.
Thanks,
Ray
Slings and Arrows
Vox Machinum, 80
Hyper Threaded, 80
We have a policy where we explain that we do not review, evaluate, analyze, or approve third-party programs. Nor do we do analysis that leads to our calling out Program XYZ as malware or against the CToU.
There are a lot of reasons for this policy, but it comes down to team bandwidth. If a dev is reviewing third-party programs — and it actually would take many devs to keep up with the load — that dev/those devs are not developing Guild Wars 2. We’d rather they focus on Guild Wars 2.
We therefore cannot speak to this program as far as its legitimacy. Each player is asked to review the policy about third-party programs and decide on an individual basis whether to use any of those that are offered.
While this thread is also present in the Account and Technical Support Sub-Forum, it seems worthwhile to share it here in the General Discussion Sub-Forum as well.
Third-Party Programs
ArenaNet cannot approve or review or “vet” any third-party programs. Our general policy is that anything that gives advantage is forbidden; anything that imbalances the game in favor of one player over another is strictly disallowed. With that said, we are aware that some utilities help players without impacting others, that is, they do not give anyone an advantage over someone else.
Our development team is not able to review third-party programs to appraise their components or give them any sort of approval. We make our policies clear in our User Agreement, Rules of Conduct, and the Conduct Breaches and Outcomes document, which you can find in the Legal Documentation section of our website: https://www.guildwars2.com/en/legal/ You should know the following:
If you chose to use any third-party program, you do so at your own risk.
We cannot offer support if the third-party program impacts Guild Wars or Guild Wars 2 and, for instance, makes the game unplayable.
If you choose to use what you believe to be a “benign,” or non-advantage-giving program, be sure to get it from a legitimate source to protect yourself from the possible addition of cheats or key-loggers.
The best way for a player to determine whether a specific third-party program could have any impact on another player or a PvP opponent is to ask:
“Does this program allow someone to play faster, better, longer, or more accurately than someone who doesn’t use it?”
“Does this program allow someone to ‘play’ when he/she is not at the computer?”
“Does this program allow the user to gain undeserved rewards?”
If the answer to any of these questions is “yes”—or even “maybe”—then we strongly recommend that you do not use the program because to do so may place your Guild Wars or Guild Wars 2 account in jeopardy.
Macros
Guild Wars 2 players are permitted to use macros as long as the macros are programmed with a 1 key for 1 function protocol.
This means that if you program a macro, it must require one keystroke per action. You may not program a single key to perform multiple functions.
For example, if you Press A and it results in the casting of a single skill, you’re ok. If you Press A and it casts multiple spells, you’re not ok.
You cannot program a macro to perform the same or multiple actions on more than one account at a time.
You cannot program an “auto-clicker” macro that, for instance, opens chests while you play elsewhere.
Dual- or Multi-Boxing
You may use more than one account at the same time.
You may use more than one computer at the same time.
You must be actively playing on each account.
And as stated above, you may not program your keyboard to perform functions on more than one account at a time.
a. For example, if you press W on your keyboard to move forward, a single character on a single account should move forward. The keystroke or mouse click should not perform functions on more than one account.
You guys — SAB is coming back. Colin said it. It’s true. This is positive and definite and no I don’t have a date and I know you’d like to have one but that’s not possible but… it’s coming back. Posts that proclaim it’s not coming are not just wrong — they’re dead wrong. Posts that express upset about the coin — while I understand them — will be moot when SAB returns. Which will happen.
All I can say is keep your chin up, because it’s going to happen.
Why dont these numbers relate-able to League rank distribution?
There are way to many legends to fairly say That it’s also on a bell curve.
The league is more like half a bell curve because everyone starts at the beginning and don’t all play the entire season. The lack of backwards progress in the divisions also changes the distribution.
Why start people at the average MMR? Because that’s where most players belong. It is the most accurate rating for the majority of players. For every player we start with a lower rating that needs it, there is a skilled player that has to fight their way out.
There are a lot of reasons this could have happened, but here are a few:
You haven’t played in a while, so your rating deviation is high. You won a match, your rating went up a lot, and you’re now adjusting back down.
Other players in the queue are experiencing the first problem.
You are playing at a different time of day than you usually do and there is a different set of players in the queue than you normally match up against.
Yes, it is gone now. I will keep an eye out for additional issues.
So, #561 came back up on the whitelist today, which means that it’s being returned by /v2/account/achievements (for someone). It’s kind of gross, but there’s someone out there for whom it displays in the in-game UI, so I’m going to leave it as-is in the API.
Just to verify, if you fetch the URL that doesn’t work (with access token, etc) with a browser does JSON come back?
I’ve never used RestSharp, so I can’t really help if the issue isn’t with a broken endpoint. I’d imagine the purchased_date field needs to be marked optional or something for the deserializer to work (but that it gives you no exception or error code about a deserialization failure is really weird).
Currently technical reasons — the shrine state (and ruins before them) isn’t piped out of the game servers in a manner the API can currently access (e.g., you can’t see the state on the world map when you’re in EB or a different BL). There’s kind of an unplanned fix but I have no idea when it’ll make it to live. Tracking issue.
This is a problem of rating confidence. New players start with an MMR very close to the average of the player base, but their rating is much less confident than someone who has average MMR and 1000 games played. There are three avenues I see that can be taken:
Care more about games played than we already do. This functionality was actually added recently and replaced rank consideration, but it’s not a very accurate indication of skill.
Care more about rating deviation. This number is meant to track with rating confidence, and is higher for new players. We could use this for matchmaking, but it’s already being considered in the ratings formula…
Let the rating system handle itself. Rating deviation is meant to move players quickly to a more accurate rating. Since this player had only played 2 games, you can be sure that his rating deviation is high and his rating dropped dramatically after that game. You may never see that player again.
I prefer the last route as we let the Glicko algorithm do what it does best. We can’t avoid every single bad match up. As you said in your post, it could have been an alternate account. There is no way for the system to know how good a player they are unless they play, and that means a some guesses have to be made along the way.
Just curious… why can’t some of the old materials be re-released? Seems to be what a lot of people are asking for. You can always do a test in the gemtore and see how well they sell. I guarantee if you put the Bunny Ears in the gemstore or even the greatsword chainsaw skin, it’ll “fly off the shelf”.
Oh, they can come back, and they do from time to time. I’m just seeing what’s on folks’ minds these days, nothing formal, and certainly not “required posting” for anyone.
(Pssst… I believe you’re right about certain items “flying off the shelf.” )
Well, I spent some time this evening before called into game for RP and tabulated pages 1 and 2 of the 70 page thread of gem store suggestions. Pages should go faster as ideas start being duplicates that I just need to add to the tally. (Race change already is in the double digits). Hopefully once finished it will help the devs know what the players have been asking for over the past two years since apparently they weren’t mining it for ideas already … even though some things did come true such as infinite axes and picks, diverse finishers, etc.
You can be assured that they were and continue to mine suggestion threads for ideas.
It’s nice of you to compile a list if you want to do it, but “returning” items don’t happen by accident, so as you say, there’s proof enough the team is looking for suggestions and responding to them on a pretty regular basis.
best day ever GG!!!! this is essential!
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