Guild Wars 2

Yes, people with a 32-bit OS will eventually be screwed. The new zones simply use too much memory and over time as they further increase the quality of new content, it’ll only worsen.

Assuming there isn’t a bug causing extra memory usage, the only “fix” for those with a 32-bit OS will be to lower your settings. If they actually fixed it, that’s what they would end up doing in an attempt to reduce memory usage. If you’ve ever seen a dev demo of a game and noticed it looked much worse at release, that is because of optimizations like this.

If you have Windows 7 or above, you may be able to upgrade to the 64-bit version for free, plus there’s the free 10 upgrade. https://www.microsoft.com/en-ca/software-download/home. I think Vista also supports it, but Microsoft no longer offers it for download.

Running the launcher will install the game to its current folder. If you had it previously installed, you only needed to move your GW2 folder and simply replace Gw2.exe with the 64-bit version.

To be eligible for the free slot, your account had to be created prior to January 23 and you had had to apply a HoT serial key to your account prior to launch. If you met those requirements, you’ll need to contact support.

Are you sure that’s your GW2 installation folder? Right click whatever shortcut you’d normally use to play GW2 and select open file location (or properties). If that was your folder, it seems your Gw2.dat file got wiped.

But yes, that’s all you need to do. Put Gw2-64.exe in the same folder as Gw2.dat.

Eight Samurai.6840:

should I get the 64 bit version or just stay where I am now?

If you are not encountering OOM crashes, there is no reason to switch to the beta 64-bit client. GW2 is not optimized for 64-bit, so you’ll likely see slightly less FPS and higher memory usage. In the future however, the 64-bit client will likely become a requirement. The new zones on high settings for example is already almost there.

It’s intentional that it annoys you. Weak security is a vulnerability to ArenaNet.

You can either setup an authenticator, or bypass the launcher entirely using the -email, -password and -nopatchui options. There is no way to simply disable the message.

JRM.6218:

Obvious: a thread on reddit affects them more than one hundred here.

Employees have to take a forum education class before given permission to post on the forums. Some may also simply prefer posting somewhere else, whereas some do it on purpose as it encourages subscribing.

Shadowstep.6049:

don’t tell me it is just my computer…

If you’re using a 32-bit OS, you will have to upgrade. The new maps are right on the edge of the memory limitation, which is why it crashes a few minutes in. Windows 7 and above can upgrade for free, depending on the serial.

If you’re using a 64-bit OS, you can temporarily workaround the problem by lowering your graphics settings until a proper solution is made. On high settings, low texture quality and low model limit/quality, I lasted through 3.4 Verdant Brink day/night cycles before crashing.

Celtic Lady.3729:

Dante.1763:

Let no one forgot Orr when the game first released <3

And yet they made it easier.

And then they made it harder.

Originally, the only difficulty was in the excess of enemies. The risen with anchors could pull you around, but for any decent player, avoiding them was trivial. All it took was a simple stop and go. Personally, I never had a problem with taking a stroll through Cursed Shore, and I remember AoEing packs down all the time. I used to play exclusively in Orr around the time, soloing a lot of the events including some of the temples.

Then the nerf happened. They removed a lot of the CC and culled a lot of enemies.

Then the buffs happened. They put back some CC, the anchors for example went from a pull to a cripple to an immobilize, and gave a lot of the enemies new skills which were much stronger.

The biggest difference of course is that now you’re not running around Orr in rares and below. I remember reaching risen while still wearing level 60ish blues and green and finding them very difficulty to kill. I went about half way through Devastation before heading to Lion’s Arch and crafting a full set of rare magic find gear, which I upgraded to exotic MF gear the same week and am mostly still using to this day.

In short, they culled mobs but made them stronger.

It’s very unlikely that you’ll be able to upgrade to HoT using the disc. GW2 simply doesn’t support upgrading like that. If the disc contains about 20 GB worth of data, then maybe it has an updated client and you can install that.

If you already have the core game, have you played it recently? If so, you’ve already installed HoT.

I don’t know the contents of the disc, but the original GW2 installer on the discs didn’t actually use them. Instead, it downloaded the launcher and simply downloaded like normal. To actually use the discs, you hade to copy the multiple Gw2.js* files and merge them together into Gw2.dat. Even then, it was only about 70% of the game.

symke.3105:

With core GW2 you had to be logged in when new story chapters were published. If you missed and didn’t log in in a certain time period after new chapter has been published, you had to buy this chapter.
Is this also valid for HOT? If so, how long is this time period when story is free?

According to the HoT website, yes. HoT will be required to unlock it for free. Things are of course subject to change due to the expansion, but for simplicity, you should assume that it’ll be the same as season 2 (200 gems per missed episode on a 2 week schedule, 20% discount at the end).

As a temporary workaround (Win7x64), I dropped the texture quality to low which reduced the memory usage by about 800 MB. I was able to assault Tarir 4 times within the same map without issue. I did however notice that the memory usage was increasing by 100 MB after every assault, which I assume would have eventually led to a crash. It was up to 2.4 GB, compared to the 2.9 GB prior to crashing on high.

Assuming you’re running Gw2Setup.exe, what you’re seeing is not the login. It’s a bug where the login is visible where the install button should be displayed, so it doesn’t actually work. This can be easily identified by the lack of other features on the UI, such as the play button.

Rename Gw2Setup.exe to Gw2.exe and place it wherever you’d like to install the game, such as C:\Games\Guild Wars 2\Gw2.exe.

If you’re rushing through the story, also consider that every zone and event also tells a story. The living story may be short, but it’s far more than what the average MMO offers – a new raid every 6 months or so.

If that damage meter was against the rules, so is recording your gameplay. Interpreting screenshots is not a violation and if you were paranoid, nothing’s stopping you from doing the same to a recorded video. The other meters that actually read the client’s memory are however against the rules, simply for reading the memory. Although technically against the rules however, simply reading the memory won’t get you banned either. In fact, everyone is already violating that rule.

It’s against their policy to vet 3rd party programs.

Orpheal.8263:

but in the minigame you just get a silly tiny point for aiming, with that aiming is really hard, because you don’t see with the stupid point, if you are in the range for the target to actually hit it

If you’re referring to the shooting gallery, the range of the gun is farther than you can see.

Orpheal.8263:

if we play adventures, I want to move at the normal movement speed I have when I’m outside of an adventure, so that the right equipment/build with somethign that increases my movement speed can help me out in these time trial adventures

That’s cheating. Everyone’s base is equal within adventures.

ZudetGambeous.9573:

I have the stealth detection mastery, but it only seems to work in dragon’s stand. In the other maps I still can’t see stealthed enemies.

I see the frogs and snipers when they stealth in Verdant Brink and beyond. They’re transparent and darkened. Like this:

Each adventure is around 50k XP a day (assuming you can get gold) and each hero challenge is around 30k. Try getting gold on each adventure and you might find a little trick if you’re fast enough.

The people with high ranks simply exploited the infinite mob spawns and used boosters.

There’s no point in rushing through everything. Simply play the game.

From what little I’ve seen in other parts of the game, enemies don’t care about reveal.

There’s a mastery that lets you see through stealth though.

Base the costs on the capacity of the guild. Start guilds at 10 people with upgrades for 50, 100, 250 and 500. If you upgrade your capacity, you lose access to whatever, but are discounted what you’ve already paid. Basing the costs on zerg guilds is silly. It’s the zerg guilds that should be heavily punished.

You are requested to login because you still have a session active. The session is however invalid, so it wants you to re-login. Clear your cookies, run your browser in private mode or I guess you could try logging out.

Yes and yes. Win7x64, 16 GB RAM, 2600k, GTX 770, high settings with AA off and model limit/quality on lowest.

I assume it’s a common problem for anyone that actively plays for a couple of hours within the new maps and especially for those on high settings. I can usually last through a single zone meta, such as the day/night cycle in Verdant Brink.

(actively plays as in running around the entire map doing events, exploring or whatever – the more you load, the higher your chances of crashing)

Randulf.7614:

This already exists since HoT. It just may not be working correctly or at least it doesn’t work if the map is full. Colin mentioned on Reddit it would be looked into

He already looked into it. Basically, he thought it worked that way, but it actually doesn’t. He mentioned megaservers “saving” your spot, but it’s not actually reserving you a spot, the instance would have been the first available one anyways based on your conditions (home server, guild, friends, etc).

HoT will get nerfed. It’s already happened. I recall the sniper’s rapid fire to be deadly for example back during the beta, but it seems to be heavily nerfed now. In comparison, shadowleapers. They have a rapid fire on their leap/evade, they also stealth, are immune from range and can shoot a poison AoE twice if you’re in melee range, which is very deadly. As a staff elementalist (solo zerker), shadowleapers are the most dangerous enemies I’ve encountered (veteran+, haven’t been to the last zone yet). Half the time they’re in stealth or evading, and any single 1 of their attacks is deadly. In comparison, snipers are trivial.

HoT will likely get nerfed regardless due to balancing. Considering that the average player plays solo and they’re usually casual (as in less effort), I would assume that HoT will get nerfed. Not everyone is going to want to play as the easiest class in the game – the ranger.

Tigaseye.2047:

You have to pick the Beastly Warden talent, which makes them taunt when you hit F2, otherwise they don’t seem to taunt at all.

I haven’t played HoT with a ranger, but I’ve never had a problem with the pet tanking without using that. Using a longbow/greatsword, enemies naturally seemed to go after the pet. If not, I simply stealthed, moved back and AoE crippled.

Using 2 tank pets, that’s ~50k health on a 15s cooldown (swap before death). You can tank almost anything, especially if you bother to call them back to avoid the stronger attacks and AoEs.

The newer achievements do list exactly what area of the map they’re in and a hint, just like the karka hunt we had. They probably rushed through the old achievements, #13 even has a text bug. But yes, eventually people will update the old guides to list the actual numbers, so you will be able to match up with a site like Dulfy’s.

Zaklex.6308:

That’s would explain why I don’t know what all this talk about crashing is about, I’m running the 64bit Version of Win7 and forgot about the limitations of 32bit.

But have you played long enough within HoT to, for example, complete the day/night meta twice while actively participating? The more your client loads, the higher your chances of crashing becomes. OOMing has always been a problem with GW2 due it being a 32-bit program, but it was just far more unlikely prior to HoT unless you were maxing everything.

Sikil.9817:

That’s not how it works, the GW2 client is a 32 bit executable and thus is limited to 4GB of address space (I.e. around 3GB of memory actually usable by itself, I believe) even on a 64 bit OS.

It’s even less if you have a 32-bit OS and from my experience GW2 is now running right on that edge, which is likely why some people are crashing a few minutes in (on 32-bit).

Unless there is a leak/bug causing it, unfortunately a fix won’t simply happen. Eventually, they’ll be forced to make a 64-bit client, otherwise they’ll need to reduce the quality of the game (more generic models, culling and a reduced draw distance for example). They can also simply ignore the problem and implement the ability to rejoin the map. If party members can do it, surely they can just reserve a bit more room (they already reserve room for party joiners) for crashes and have the client automatically reconnect to the last map ID if the client wasn’t cleanly shutdown.

infinityandbeyond.9652:

Good-bye. Can I have your stuff ? Probably not as they will close your core account with the refund too lol

They only revoke access to HoT.

Zaklex.6308:

Technically they don’t owe you a refund, since the 30 day refund period has passed, but knowing ArenaNet and their generous customer support you’ll probably get your wish.

Since it’s an expansion, the refund policy is likely 30 days from launch. Back during the original launch, they had an odd 90+ day refund policy. I remember people with over 1k hours played getting refunds a couple months in.

Prototypemind.4026:

The biggest complaint when Guild Wars 2 hit China was that players burned through the content in no time.

The same complaint was made here the first week of launch. Ascended was practically demanded back then. Without endgame content to grind towards, many people simply burned through everything the game had to offer within the first week or two. Normally, this is where raiding would have stepped in. Without offering vertical progression however, I don’t see it lasting long.

If you’ve been following along, everything ArenaNet has done, including the NPE which people blamed China for, has been complained about here first. HoT is simply trying to appeal to those who quit back at launch.

JacobsHell.6251:

You better rush out and buy you a 64 bit operating system.

If you have Windows 7 or higher, you can get the 64-bit version for free from Microsoft. You should also be eligible for the upgrade to Windows 10 for free. If neither are an option however, you can try Windows 8 or 10 for 90 days if you wanted.

GW2 is now running right on the edge of the 32-bit OS limitation. Upgrading to 64-bit will give it a little more, but it’s still going to crash if you play long enough. OOM errors have always been a problem, they were just far more rare unless you were running everything on max with a larger sized screen.

Zen.9137:

And I’m trying to wait three days before submitting another ticket, but I’m REALLY upset about this.

Submitting more tickets will only reset your position in the queue. If they don’t respond within a week, you’re supposed to post in the stickied thread.

All gem cards are global.

Unless the gem store item is an account unlock, you will lose that item if you have it on a character and delete that character. Put anything that you want to save and isn’t soulbound into your bank.

There’s a problem affecting certain CPUs that will cause the launcher to crash/freeze every so many files while downloading. To counter this, you have to limit the processor affinity of Gw2.exe to a single CPU (right click Gw2.exe under task manager/processes).

The ping in-game is not your actual ping. Instead, it’s your ping plus the time it takes for the server to process. When the server is lagging for example, you’ll notice this increase greatly.

If you want to see your ping, ping guildwars2.com or get a IP using /ip in-game.

There are a few adventures where they’re primarily dependent on RNG. After the first cycle, the targets will begin to skip. What you get can easily make or break your time. Whenever I get the one behind the tree for example, I simply restart since I stay positioned next to the bonfire and don’t move (much). At around 34 points, they begin to spawn faster and faster. By the end, there’ll be like 5 at once. Unfortunately, they don’t seem to check what is already spawned, so one that is already up could respawn. I encountered a bug where I shot it and it respawned at the same time, which bugged it (still a target, but no dummy).

After doing this adventure like 50 times, I finally went with first person camera after being annoyed with getting blinded by grass/etc, I turned off NPC/enemy/player names and zoomed out the minimap a notch to see everything. I also put my mouse in sniper mode for very fine/slow movements. I was consistently reaching 39 points by the time limit. Finally, the RNG gods smiled and at the very end, 4 targets spawned in a line on the back hill. I finished with around 13 seconds left, obtaining the 2nd lifetime rank.

All adventures that involve RNG like this need to be changed. They’re simply not possible to complete if you get a bad hand.

SoulstitchMMO.1396:

what’s the justification for doing 10 times the work (in some cases 20 times the work, for no reflective reward)

10 x nothing is still nothing

They could make elite specs cost 1 point, but spoiler, that 1 point would be a new currency only used for that 1 elite and it would be given from the completion of the story.

Masteries and the elite spec is actually what GW2 used to be like before tomes and skill point scrolls existed. Originally, you had to level to unlock your tiers of skills and do skill challenges to gain points to unlock those skills. If you didn’t do skill challenges, you didn’t have enough points to buy all your skills. Unlike hero points however, you could gain a skill point for leveling at 80.

SoulstitchMMO.1396:

What is the justification for 10x the cost?

5x the cost (60 for traits, ~20 for the 4 skills) and HoT hero challenges give 10x the reward. The point was so that you actually had to play through HoT. Even at the regular cost, that would have required 80 hero challenges in Tyria. Should they have forced people to complete the old content or do a bit of the new content? 80 vs 25 hero challenges (40 originally).

I’m assuming you used the uninstaller the software came with? You can’t just delete a folder. Did you reboot so the system changes would take effect?

Press WindowsKey+R and open msconfig. Look for anything Lavasoft under the services and startup tab and disable it.

Open a command prompt (cmd.exe) as an administrator. Enter the following command then reboot: netsh winsock reset

As long as you play normally, there’s no risk. If however one of you is banned for a serious reason (gold selling, hacking, botting), you’ll both likely be banned.

Beldin.5498:

And sure you have OOM crashes with all settings on low ? How much memory
usage shows your crash-log and do you use NVidia or AMD GPU ?

Model limit and quality are low. The other graphics settings are on high with AA off.

NVidia. OOMs every few hours within HoT. For a sample, I logged in to Verdant Brink with a memory usage of ~2.5 GB. Just before crashing it was around 2.9 GB. Logging in to Auric Basin right now, it’s only at ~1.8 GB.

I assume this is a common problem. If you’re capable of running around the entire map of Verdant Brink doing the day/night cycle twice, chances are there’s a bug/leak involving specific hardware. Auric Basin crashes the same way (playing long enough to do the assault twice). I just restart the game after every zone meta event to prevent crashing.

GW2 has always had OOM problems. They were just far more rare unless you were maximum everything. Either way, they should really invest in a 64-bit client.

*--> Crash <--*
OOM: Heap, bytes=8388728, 
App: Gw2.exe 
Pid: 6484
Cmdline: -maploadinfo
BaseAddr: 013A0000
ProgramId: 101
Build: 54779
When: 2015-10-31T06:29:53Z 2015-10-30T23:29:53-07:00
Uptime:   0 days  4:14:50
Flags: 0

*--> System <--*
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

*--> System Memory <--*
Physical:  9256MB/16351MB  56%
Paged:    15068MB/23142MB  65%
Virtual:    205MB/ 4095MB  5%
Load: 43%
CommitTotal:   8074MB
CommitLimit:  23142MB
CommitPeak:    8341MB
SystemCache:   6505MB
HandleCount:  44334
ProcessCount:    90
ThreadCount:   1337

*--> Process Memory <--*
Private:         3115MB
WorkingSet:      2858MB
PeakWorkingSet:  2873MB
PageFaults:  28132363

*--> Memory Category Usage (Inclusive) <--*
[Category]              [Size(MB)]  [Count]     
VRAM                    1345.51     34471       
Root                    1048.23     1466750     
Art Assets              473.99      17907       
Programmer Data         431.73      483747      
VRAM - Prop Tex         428.78      1261        
Engine                  205.37      299934      
VRAM - Gr Geometry      205.30      1523        
Anim Import Packfile    195.53      496         
Anim Import Models      195.53      496         
VRAM - Effect Geo       137.29      514         
Game                    136.60      115914      
Map Assets              128.96      12641       
Character Models        122.58      1505        
Gr                      115.76      193334      
Prop Models             114.39      5013        
VRAM - Prop Geo         109.60      212         
Uncategorized           106.47      914901      
Content                 96.50       37301       
VRAM - Character Geo    96.25       398         
VRAM - Gr Postproc      91.39       20          
Prop Packfile           89.87       677         
Composite Models        68.60       829         
VRAM - UI Textures      63.01       1491        
Collections             58.83       12810       

*--> Memory Category Usage (Exclusive) <--*
[Category]              [Size(MB)]  [Count]     
VRAM - Prop Tex         428.78      1261        
VRAM - Gr Geometry      205.30      1523        
Anim Import Packfile    195.53      496         
VRAM - Effect Geo       137.29      514         
VRAM - Prop Geo         109.60      212         
Uncategorized           106.47      914901      
Content                 96.50       37301       
VRAM - Character Geo    96.25       398         
VRAM - Gr Postproc      91.39       20          
Prop Packfile           89.87       677         
VRAM - UI Textures      63.01       1491        
Dictionary              55.46       2237        
VRAM - DDI Shader       48.60       28506       
Character Packfile      44.59       179         
Composite Tex Pool      43.84       86          
Map Zone                42.28       13550       
VRAM - Terrain Tex      42.25       51          
Gr                      40.05       7909        
Text                    27.88       4021        
Composite Packfile      24.73       687         
Effect Packfile         23.47       264         
Gr Cloud                19.96       21523       
Prop Tex                17.00       19          
VRAM - Composite Tex    16.96       38  

*--> DirectX Device Info <--*
VendorId    = 0x10de
DeviceId    = 0x1184
Version     = 10.18.0013.5330
Description = NVIDIA GeForce GTX 770
Compat      = 0x00100800
VidMem      = 2048 MB

Also, ran a memtest for other reasons (CPU failure) a few days ago.

Beldin.5498:

Then its time to upgrade von 32-Bit to 64-Bit Windows.

Win 7×64 16 GB

Beldin.5498:

Really .. is it so hard to set character model limit and quality to medium ?

OOM crashes on lowest.

GW2 is bound by the CPU and requires 1 single strong core and preferably at least 2 average ones. Although you have a 6-core CPU, you’re limited by its lower speed, resulting in lower FPS.

GW2 uses around 3 GB of RAM. With only 4 GB, your swap file is going to be in use. With a swap file on the same drive as the game, it’s going to affect your load speeds.

If your system drive (usually C:\) is full (as in less than 100 MB remaining), your performance will be heavily degraded as Windows tries to shuffle itself.

You may also want to manually defrag the drive that GW2 is located on. A heavily fragmented drive will greatly increase the time it takes to read data.

FlamingFoxx.1305:

begin the installation but cancel it once it has started.

Simply rename Gw2Setup.exe to Gw2.exe and overwrite the old one.

Empty your trading post pickup. Adventure rewards use the same queue as the trading post, mail, living story unlocks and whatever else. When it’s full, much like the trading post pickup, stuff becomes queued until it’s empty.

You can see it done here: https://youtu.be/_U_xTgoUI7g

Since there’s no time to spare, your latency is going be a huge factor. Even a slightly higher ping could cost you a second due to having to interact with 50 objects.

If you have your cursor over the UI, it will default AoEs to yourself. You could work up a macro.

Sephalo.5407:

Yesterday I was on the edge of buying a new (64bit) OS, but now I have doubts again if this will actually solve anything… I’m full with doubts, and I need an expert, PREFERABLY from ArenaNet to come with a REAL solution.

Upgrading to a 64-bit OS will not simply get rid of the OOM errors. They will still occur, but it will be less frequently. I for example crash every hour or so while playing in the new zones. The more I run around the zone, the more frequent it becomes. Gliding high up over everything for example seems to hurt the most.

You can try a 64-bit OS if you want. You’ll just need a empty drive or partition to temporarily install it, unless you just want to wipe your current OS. You can download an evaluation at http://www.microsoft.com/en-us/evalcenter/evaluate-windows

Support can only be contacted through email. If you were going to be banned over a chargeback, it would have already happened. A chargeback is considered fraud.

It sounds like they may have already unblocked your card.

“If we receive notification from our payment processor that your payments are too high risk to continue to allow, the account will be closed.”

The quote is saying that if you initiate another chargeback against ArenaNet, you will be banned. Since GW2 isn’t a subscription game, “continue to allow” implies that they’ll accept your payment.

LindaPearl.2308:

Healix,,do you see where its not even available on my 2nd screen shot?

Your screenshot shows the top slot. Did you even try the bottom slot? Notice how the top slot says “Specializations” whereas the bottom slot says “Core and Elite Specializations” and also has a unique border around the trait line.

LindaPearl.2308:

what part that ITS NOT THERE do you not understand?

The bottom slot:

Dragoj.3765:

The thing is, however, I’ve never received gems for my purchases. I was faced with error codes from the start.

The transaction was blocked because your card was already considered a risk at that point. The chargeback they’re claiming would have happened at any point after your last successful purchase. Support could also be wrong about the reason or your card was accidentally flagged by something else.

A chargeback is when a completed transaction is reversed. It’s a method to force a refund, but the merchant has to pay a penalty. Generally you would contact your bank to initiate a chargeback, however they may automatically do it due to suspicious behavior. If you’ve ever done this, your card is blacklisted and considered a risk by any merchants within the group you made the purchase from. GW2 uses Digital River for example to handle sales, so it would be them that considers you a risk.

You’ll need to continue with support to deal with the problem or alternatively, you can try using PayPal as a mask.