Guild Wars 2

Have you checked your spam folder? Just in case the replies are going there? Have you tried contacting them using a different email address? It is not like them to not respond, so maybe they are responding, and you are just not receiving the replies. It is worth trying. Best of luck to you. =)

Fixing crash bugs are always important.

It’s just you. I didn’t get an exotic to drop, boss or no boss, so I guess you are just lucky!

Also, the phishing emails are NOT from noreply@guildwars2.com, the header in these emails is just made to appear as though they are, which anyone with the small amount of skill needed to do so can do. ArenaNet’s email has not been hacked, breached or compromised. I hope things are a bit clearer. Remember to always check where mail comes from using any one of the approved methods.

As I indicated to you previously, the ‘Ask a Question’ tab will initiate the support request form, Richter. Best of luck to you. =)

On the support page, ‘Ask a Question’ and the form will appear. If yours is not working for some reason, you can always send an email to support@guildwars2.com

Good luck. =)

Contact Customer Support and they will assist you with changing the email address associated with game account.

support.guildwars2.com

This is the only method for doing so. Good luck. =)

Here you go: https://en.support.guildwars2.com/app/answers/detail/a_id/9274/kw/account%20restoration

Good luck. =)

It goes very well for me on my Ranger and my Necromancer. They are my favorite professions. If you have not read the patch notes, they detail most of the changes to each profession. You can find the patch notes in the News and Announcements forum and here: https://www.guildwars2.com/en/launcher/april-30-2013-flame-and-frost-retribution/

It takes awhile before the queue clears. If, after a day, the new mail has not shown up, then contact support. I am not sure what all the choices are, but I believe the devs have suggested ‘Billing’ in previous threads about such issues.

Sadly, it is not an excuse that others also break the rules. If that was so, then we could all get away with breaking the law, because others have done so before. You chose an inappropriate name and either it was noticed by the staff, or someone reported you. I am sure you will chose a more appropriate name once your 72-hour ban is over. Best of luck to you in the future.

Yes, you can link any item in the game, whether you possess it or not. Many 3rd party databases have the chat codes, so it isn’t difficult to link anything in chat. Even items that are not yet released in the game, if someone has datamined the codes.

Have you updated your original ticket about this problem? (Not submitted new tickets, but updated the original.) If you have not, be sure to do so.

I am sorry this has taken so much time, it shouldn’t really. Unfortunately, Gaile is on vacation, but she does check in daily, it seems.

You could also send an email to support@guildwars2.com referencing your ticket number as you have done here. Maybe that would help. Good luck. =)

@FatHitman…many browsers keep a list of saved passwords. You might check your browser’s tools or settings, and see if you can locate the saved password there.

Otherwise, you can contact Customer Support and ask them to assist you. Good luck. =)

I am sorry for your loss. Unfortunately, Customer Support can not replace items lost through user-error. It is always prudent to check each item before you salvage or destroy it, sell or give away.

Much luck on your continuing adventures in Tyria.

You are, of course, welcome to discuss your situation with Customer Support, but the policy is as stated.

This should answer any questions you may have about account restoration: https://en.support.guildwars2.com/app/answers/detail/a_id/9274/kw/account%20restoration

You can update your ticket to request this service. Good luck. =)

If you are having difficulties logging in, you should create a ticket with Customer Support, so they can assist you.

support.guildwars2.com

Good luck. =)

If you have trouble logging in, you should create a ticket with Customer Support, and seek their assistance.

support.guildwars2.com

Good luck. =)

‘A new build….’

Not a new profession, or as you call it, class.

That means a new patch is coming, and be prepared for the game to shut down, and start back up.

Welcome to Tyria. =)

If you have an account-bound mini-pet, you can manually place it in the bank, where any character on your account can go to the bank, and remove it to place it in their own individual inventory. There is no place shared where each character can ‘summon’ the pet. It must be summoned from an individual character’s inventory. (Not the bank.)

Also, every ‘slot’ in the collectible part bank is greyed out until the item in question is placed into the bank. It being grey tells you neither that you possess nor do not possess said item.

Hope this makes things clearer.

Again, if you feel you never received the Rytlock mini-pet, contact Customer Support and they will check the logs and assist you.

I do more than the 5 required each day. Usually 7, sometimes 8 if I am lucky with which choices are available. I feel no need to do anything I don’t enjoy, which is why I never get 16!

Again, that is just me. It’s a game, and I play for fun. If I felt it was a ‘job’, I guess I would quit said ‘job’, as it doesn’t pay well enough. =P

Thank you, Rage, for the information. If I thought I could last even a millisecond, I might try it some time. =)

I guess the difficulty, or lack thereof, of any Daily or Monthly is solely in the eyes of the beholder.

I must be missing something. I haven’t noticed the (PvE) dailies getting harder, other than when they gave us a choice of which 5 to do out of 9. I don’t do PvP, so I can’t comment on whether that is more difficult or not.

I like having more things to do that reward my play, but that is just me. I have no problems at all with Dailies or Monthlies since the change to choosing which ones you will do; I wish there were more things to do in Dailies/Monthlies, as I finished April’s Monthly in about 5 or 6 days. (And yes, I chose Sonic Periscopes..lol.)

https://en.support.guildwars2.com/app/answers/detail/a_id/9053/kw/refund

Good luck.

They don’t usually ‘undo’ user errors, because if they did, then everyone that wanted a free transfer would just say: "Oops, I pushed the wrong button’.

You will probably need to guest on the server you want to be on, until you can acquire enough gold for a transfer, or pay with cash.

It’s tough, but it’s fair. Sorry.

If you are still having difficulties loggin in, you can send a Technical Support ticket to Customer Support and ask them to assist you. See the stickies in the Tech Support Forum.

support.guildwars2.com

Good luck. =)

It’s account bound, so from the screenshots, it can’t be discerned if another character has it in their inventory. It only shows up in the bank if you place it there. Check all of your character’s bags, and if it is no where to be found, contact Customer Support.

support.guildwars2.com

Good luck. =)

This is what is wrong with that. If the person WAS streaming porn, you were advertising porn. Big Bozo No-No. If the person was NOT streaming porn, you were assassinating his character/harrassing/lying about said person. You may have had innocent intentions, though it’s not rocket science to figure out talking about porn in-game isn’t the best idea, but others can not know your intentions.

Consider this a lesson learned, and yourself fortunate to only receive a 72-hour ban.

Banned from GW2? Only if he/she has an account. Banned (prevented) from accessing your account? Yes, by using either email authentication or mobile authentication. It sounds like you already have one of these in use, which is preventing access. You might consider changing your game and email passwords, so this person can no longer attempt to log in.

The karma jug I received from turning in the letter? found in Molten Facility will not stack with other Karma jugs in inventory or the bank. Not sure why, it looks the same.

Thanks for the great update, though. =)

Missing collectors (on map and in-game) on HoD in Wayfarer and Diessa. Haven’t checked the other zones yet.

Edit: In Diessa, the icon does not show up on the map, but the collector IS there.

When it’s ready.

Or conversely….soon. =)

Please remove the links to prevent anyone from inadvertently visiting the phishing websites. There are already threads concerning this issue, one of them stickied. Thank you. =)

Yes or No? I vote no, for all the reasons given in the countless other threads about dueling.

Have you tried moving it to the top of the screen and then pulling down on the bottom of the map? Maybe that will work.

There is a thread in Support – Account Issues, may be some in Bugs, not sure. Seems to be a bug or glitch happening to some at the moment. You can always contact Customer Support and notify them of your issue. Good luck.

support.guildwars2.com

Actually, you should do exactly that…roam around and do stuff, whatever you happen to stumble upon. The beauty of this game is in the journey, there is absolutely no rush to level cap. There is nothing waiting there that you can not do on the journey to get there. Take your time, you will be glad you did.

Welcome to Tyria, we wish you many hours of gaming pleasure. =)

Have you submitted a Customer Support ticket with this issue? Not much we can do from the forums. Only CS would be able to help you. Good luck. =)

support.guildwars2.com

Wow…haven’t been on there in a very long time. They changed it, and although mine doesn’t look like yours, and I can see all my information, it is rather messed up. But this would not be the place to post about it, probably, but in the Forum and Website Support thread. Good luck. =)

Perhaps…‘when it’s ready/soon’…the mini-games will bring people into all the cities, except maybe Ebonhawke, which is a bit different from all the others as it is combat-viable.

It means you need to complete the Daily Achievement four times during the month. I am not sure why your Monthly did not update. Have you only completed the Daily tasks three times this month before this?

Did you not receive the notification from NCSoft when a new IP address was added to the list? They send one and ask if you performed this action, and if not, to contact them immediately. I do not know exactly what is going on with your account, but I am sure Support would be interested in hearing all the details. Good luck. =)

Have you contacted Customer Support about your issue? They will be happy to assist you. Good luck. =)

support.guildwars2.com

Happy to be of service. =)

Some people seem to be confused about Goldenwing’s post. He was relating an incident that happened in another game, nothing about this particular Troll in GW2.

If you have screenshots of this ‘Troll’ harassing others in chat, send them to Customer Support and let them deal with it as they see fit. In the meantime, either block or stay out of the areas that cause you discomfort…that is all I can suggest. Good luck. =)

I went and read the Valve information in the link provided.

‘Use of our content in videos must be non-commercial. By that we mean you can’t charge users to view or access your videos. You also can’t sell or license your videos to others for a payment of any kind.’

I don’t see the difference between their policy and ArenaNet’s. I am not sure what is meant by ‘You are free to monetize using YouTube’s sharing program’; maybe you can do that with any content, if that means you can have advertisers on your videos or page that shows gameplay.

Send a ticket into Support and ask what you can and can not do. I know I have seen ads on YouTube videos that showed GW2 gameplay. I think anyone can have advertising on their channel, but you can not charge people to watch GW2 gameplay.

Nothing really to do but wait for Support to help you regain access to the account. You can request an account restoration, if you so desire. If you have heard nothing after 3 days, you can post your ticket number in the sticky for ‘3 Days and Older Tickets’. Posting here before that time does nothing, really, it’s not what this forum is for. Sorry for your loss. Good luck. =)

You can not change your display name. You can, however, contact Customer Support and ask about ‘deleting’ the second account. Good luck. =)

support.guildwars2.com

No idea what it could be, just shows up as kitten #8221. I have often wondered why the filter gives numbers to some of the words it filters.

But, if it is getting filtered on the forum, then probably not.

You can submit a ticket to Customer Support, with screenshots attached, and report them for harassment. You do not need to only use the in-game reporting tool. It is clearly stated in the ToS that harassment is against the rules. Good luck. =)