Showing Posts For Inculpatus cedo.9234:

Why don't gemstore mini's..

in Black Lion Trading Co

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I thought the only way to get the minis that count toward the achievement was in the Gem store. Is there another way to get them? (Except for the Balthazar one.)

As for the special minis, I would guess they do not count as their number is continually increasing, so where would the end of the achievement lie? Does it keep moving up? Will we ever have them all? Just something to consider….

Are the Molten Facility rewards too limited?

in Flame and Frost

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If a virtual item causes someone mental anguish, then, perhaps it is time for a break? I like the idea of items being rare, otherwise they aren’t very special. And no, I don’t have either of them, nor do I run the dungeon multiple times a day. It was fun, but not enough fun to spend that much time on it. Of course, this is just my opinion, and others’ will vary.

Friend's hacked account

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If your friend’s issue has not been resolved after 72 hours, he may post his ticket number in the sticky ‘Tickets 3 days and Older’, and someone will look into the issue for him. Good luck. =)

Card Approval Failed

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Please do not send multiple tickets on the same issue, it only slows down Customer Supports ability to respond. You can, however, update your original ticket. If you have heard nothing after 72 hours, you may post your ticket number in the sticky for ‘Tickets 3 days and older’, and someone will look into the matter for you. Thank you. =)

Account stolen concerns & Unauthorized login

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

https://en.support.guildwars2.com/

“Worried about security?
Please be aware that we will not send you an email that states that your account will be terminated if you do not respond. In addition, we will not send you an email that states your account has been compromised unless we are responding to a ticket you have submitted. For more information about phishing attempts, click here.”

Please remove the links, as those are phishing emails. Thank you.

Are these phishing e-mails?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

“Worried about security?
Please be aware that we will not send you an email that states that your account will be terminated if you do not respond. In addition, we will not send you an email that states your account has been compromised unless we are responding to a ticket you have submitted. For more information about phishing attempts, click here.”

source: https://en.support.guildwars2.com/

Missing precursor from vault

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can speak to Customer Support about missing items. support.guildwars2.com
“Ask a Question” Good luck. =)

Password issues

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Customer Support can help you. support.guildwars2.com
‘Ask a Question’ Good luck. =)

Somewhat Disturbing Clause in the EULA?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you care to search, there are Dev posts about that very subject, I think in Account Issues. =)

Somewhat Disturbing Clause in the EULA?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

That clause has been in existence since GW1 launched, and they haven’t exercised it yet. I would not worry about it too much.

Gem Refund?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

https://en.support.guildwars2.com/app/answers/detail/a_id/9053/kw/refund

‘Ask a Question’ to initiate a support ticket with Customer Support.

Good luck. =)

If I delete my everything.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you delete all your characters, you can transfer to another server free of charge. Remember to place anything that is not soulbound in your bank first, as you will be able to access those things after the move. Good luck. =)

Was this a mistake?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This is one of the reasons one should never share their account with anyone. You can contact support and ask about why specifically you were suspended, and find out if it was your brother’s action. If so, you might want to stop sharing an account with him.
You can not get the suspension lifted, unless your account was compromised by someone outside your family or friends. It is against the rules of the ToS to share your account, as well, so that wouldn’t be a valid reason to get the suspension lifted.

To contact support, ‘Ask a Question’ at support.guildwars2.com

Good luck. =)

Molten Facility Jugs of Karma don't stack

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Purchasing Gems

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I am not sure what you mean by ‘Did not really do anything.’ If you sent in a ticket to Support they will answer you and assist you with changing your password. If you have not heard anything from Support after 72 hours, you can post your ticket number in the sticky ‘Tickets 3 Days and Older’ thread, and a support representative will look into the matter for you. Good luck. =)

Purchasing Gems

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can use Billing as your category until they add a more extensive list of options. =)

New here have a question

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Purchasing Gems

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you contact Customer Support, they can assist you with your gem purchase.

support.guildwars2.com
‘Ask a Question’

Good luck. =)

Guild Wars 1 Account

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hopefully, this will be helpful to you: https://guildwars.custhelp.com/

updated icons

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Like I said, I guess I missed the joke. Sorry about that. I was only trying to explain the other posts.

updated icons

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Perhaps referring to ‘the game has been destroyed yet again, I’m sure’? Sounded a bit negative to me, as well, but maybe I just didn’t get the joke. No offense, just explaining how it might look to others. =)

updated icons

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

So far, the Norn weapon icons are all I have noticed, but there are thousands of items in-game and I may not have come across any others yet.

Account Problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you are having difficulties changing your password, you can always contact Customer Support and they will assist you.

support.guildwars2.com ‘Ask a Question’

Good luck. =)

lost 35 daily to realize ?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Great to know that sometimes they fix errors that we make. Never hurts to contact Customer Support. Good luck. =)

Enough with the gem store

in Black Lion Trading Co

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Sounds great! And Dragon Festival? That sounds like a lot of fun, just like the old days of GW1. Hopefully dragon masks will make a return, as well. =)

Purchased skin has disappeared

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

From the sounds of it, you chose it to be a PvP item, and then it would have shown up in your PvP locker in the Mists. Doesn’t matter now, I suppose, as you got a refund. If it should show up later, you might want to ask Support about giving it back.

I hope your further adventures in Tyria are pleasant ones. Good luck. =)

lost 35 daily to realize ?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

That is a great suggestion. You might want to make a post over in suggestions so the devs can see it there, and maybe some day implement it. =)

Karma jug won't stack (Retribution)

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, we have an official explanation now about these jugs. They are different than those we get from Dailies, and this is why they don’t stack. The new jugs award karma based on the level of the character that uses them. Still wish they had a different name or icon, so we could more easily tell them apart.

Changing email Address

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I am afraid not.

Rewarded Jugs of Karma not stacking

in Flame and Frost

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ahh…thank you for explaining the difference. Though it would be nice if these had a slightly different name or icon, so we would know which ones are level-dependent.

Changing email Address

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Contact Customer Support.

support.guildwars2.com

‘Ask a Question’ tab.

Sonic Periscope Audio Logs

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Henge of Denravi. =)

lost 35 daily to realize ?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The rings in question are Unique.

Unique is an item property that designate items that you can only have one equipped at any time. For example, although you have two accessory slots, you can only have one Ancient Karka Shell equipped. Ascended rings and accessories are another example. The normal and infused version of ascended trinkets count as different items; you may equip a Ring of Red Death and a Ring of Red Death (Infused). Certain trophies and other items can have the unique property, but has no impact on their functionality.

source: http://wiki.guildwars2.com/wiki/Unique

Perhaps, this explains it better. =)

Bought wrong item , gem refund?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

https://en.support.guildwars2.com/app/answers/detail/a_id/9053/kw/refund

You can read through this, and also contact Customer Support through ‘Ask a Question’.
They usually do not replace or refund items lost or obtained through user-error, but it will not hurt to inquire about it. Good luck. =)

Sonic Periscope Audio Logs

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Perhaps, it depends on the server. I just used the one in Diessa, although his icon is still missing from the map, and over his head. But, he is still there and accepting audio logs.

Karma jug won't stack (Retribution)

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, according to the German Wiki, they both award 4,500 karma. So, definitely a bug that they do not stack.

Problems with email authentication

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I suspect the same, gassy. Which I mentioned 17 days ago. Lol. Regardless, nothing we can do here, only Customer Support or Tech Support might have an answer.

lost 35 daily to realize ?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can only have one of the same unique item per character equipped. Sadly, Customer Service does not refund or replace items obtained or lost through user-error. Best of luck in the future. =)

What's with the unlisted Nerf?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

They did state they were fixing this a week ago in the relevant thread.

https://forum-en.gw2archive.eu/forum/archive/sab/SAB-pets-D-awww-Now-go-away/first#post1884530

Irritating Sound Bug

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I have had this bug since launch or near launch. I can never use headphones because the sound is sooo very loud. I have noticed it happens even if I have the audio turned all the way off in-game. I wish they could find a fix for it. =(

Karma jug won't stack (Retribution)

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ah…if that is true, they should have different names, (and a different icon would be helpful).

Trading post bug

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I certainly don’t sell everything through the Trading Post as many things are listed for less than Vendor price. Most things, actually. Just a few things will sell for more than Vendor price. Rares, some mats, loot bags, the occasional green or blue, etc. Nor do I regularly travel to the Trading Post unless I am picking up gold or items. I just use ‘O’. =)

I do know there is a limit on number of items listed to sell at one time, due to efforts to curb Goldseller activities. There are some threads in BLTC forum.

Stealth and fused gauntlets - graphical bug

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Is it just Fused Gauntlets, or everything after the patch? I am not a Thief, so I don’t encounter stealth that often on my characters.

Problems with email authentication

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Did you open a support ticket? Did you post in Tech Support? What solutions did they offer? Not much we can do here on the Account Issues forum.

support.guildwars2.com

Lost Dusk

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I am not sure how long merchants keep a list of what you have sold. I thought it was only until you left their presence, or maybe just a few minutes. Also, with a patch between the time of the incident and now, they may not be able to see what happened at the particular time of loss. There are not snapshots for every 5 minutes of play.

Either way, I would assume they have not the wherewithal to replace it? Bummer.

Sonic Periscope Audio Logs

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Last time I checked, on Henge of Denravi, the icons for collectors in both Wayfarer and Diessa were missing, but the collector was there in Diessa. The collector in Wayfarer was missing. I have yet to check Iron Marches, Snowden Drifts or Plains of Ashford.

UPDATE @ 6:00pm server time

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Can’t say I have. Not much of a WvWer.

Launcher login error

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Error code 11:100x: usually indicates invalid password. I hope you get help with your issue from Support soon. =)

World Transfer Problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Then, I can only guess they are working on a solution. If they have responded to you, they are aware of the problem and trying to assist you. I have no idea why it is taking so long, but maybe your issue is unique, and they want to remedy it without having you start from scratch. Have you tried some of the solutions for repairing the client? Maybe that would help you get ‘unstuck’? You could also try posting in the Technical Support forum, maybe someone there could help. Again, good luck. =)

New non-cash shop armor sets? When?

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It might be a bit unfair to compare a game that has been adding armor sets for 7 or 8 years to a game that has been adding them for 7 or 8 months. Patience, grasshopper. =)