Showing Posts For Moderator.6837:

100% map in log-in-screen 99% inside.

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Since your issue here has been solved, this thread is now locked.

Thank you.

Your thoughts on my in game name

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

If you have question regarding the name policy, please send a ticket to our customer support team.

Thank you

Calling all Non-EU guilds! SFR Alliance!

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As there is already a similar thread here : Calling some EU guilds! SFR Alliance!, this one is now closed to avoid duplicates.

Thank you for your understanding.

Maguuma/Fort Aspenwood/Dragonbrand! Jan-25

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Since this thread has derailed with inflammatory comments & personal attacks, it is now closed.

Please read the reminder about the WvWvW sub-forum: WvW sub forum – rules reminder :

First of all, as the Code of Conduct says:

“Do not engage in personal attacks against forum members or in character assassination. Posts that attack another member, that single out a player for ridicule, or that accuse someone of inappropriate in-game actions will be removed without notice.”

Also, if you witness suspected behavior in game that could be violations of the in-game Rules of Conduct, please do not post these reports on the forum, as we’ll have to remove them. Any in-game misbehavior should be reported via the in-game report tool or through the ticketing system to our Customer Support Team with all required details such as screenshots, videos etc… Both methods will help.

Secondly, regarding exploits: posting exploits on the forum is not permitted as the forum moderation team does not investigate those issues. That’s why exploits have to be sent to the following address: exploits@arena.net or to our Customer Support Team as explained above. Reports of exploits sent by either of these two methods reach the correct people who can then investigate.

And finally, one of the most important points, which is also available for every sub forum: be polite and respectful towards each other. These forums are meant to be constructive, and while we understand that a bit of zeal can sometimes be necessary in the spirit of competition, please keep in mind that all inflammatory, rude, and disrespectful posts will be removed. So let’s reserve the energy to fight on the in-game battlefields and not on our forums.

With these simple rules in mind, we would like to offer you a friendly place where all exchanges can be done in a respectful way and according to the sportsmanship needed for those intensive battles that are going on in WvW.

Thank you for your understanding.

Jan 25 - Feb 1 2013 | SoS & JQ & BG

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Since this thread has derailed with a lot of off-topic posts & inflammatory comments, we had to moderate it heavily.

Please read this reminder : WvW sub forum – rules reminder :

… And finally, one of the most important points, which is also available for every sub forum: be polite and respectful towards each other. These forums are meant to be constructive, and while we understand that a bit of zeal can sometimes be necessary in the spirit of competition, please keep in mind that all inflammatory, rude, and disrespectful posts will be removed. So let’s reserve the energy to fight on the in-game battlefields and not on our forums.

Therefore, any further breach to the Code of Conduct, may result in this thread being locked, and post being infracted.

Thank you for your understanding, and please keep this thread friendly & civil.

Banned for botting?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Every suspension of your game account need to be discussed with our customer support team.

If you want to make an appeal, please submit a ticket here

Thank you

Authentication issues

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

You may want to check these two pages : Guild Wars Account E-mail Authentication System & Guild Wars 2 Two-Factor Authentication, about the authentification system.

You also need to send a ticket to our customer support team.

Thank you.

Why do Anet want to restrict us?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

The is already a dedicated thread about the AoE here : Is AoE actually a problem? – Discussion Thread. Furthermore, this thread has derailed with off-topics posting.

Therefore, this one is now closed.
Thank you.

Maguuma/Fort Aspenwood/Dragonbrand! Jan-25

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Since this thread has derailed with a lot of off-topic posts & inflammatory comments, we had to moderate it heavily.

Please read this reminder : WvW sub forum – rules reminder :

… And finally, one of the most important points, which is also available for every sub forum: be polite and respectful towards each other. These forums are meant to be constructive, and while we understand that a bit of zeal can sometimes be necessary in the spirit of competition, please keep in mind that all inflammatory, rude, and disrespectful posts will be removed. So let’s reserve the energy to fight on the in-game battlefields and not on our forums.

Therefore, any further breach to the Code of Conduct, may result in this thread being locked, and post being infracted.

Thank you for your understanding, and please keep this thread friendly & civil.

May I get a refund please?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such requests need to be submitted to our customer support team, as posting here on the forums will not give you an answer to your query.

Therefore this thread is now locked.

Blessing in WvW, Exploit?

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

The forums is not the place to discuss about what is an exploit or not. Only our customer support team can decide what is an exploit.

Please send an e-mail to exploits@arena.net if you have any questions or concerns about this.

Thank you for your understanding.

Up and coming NEO Alliance

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailed with off-topic posts and inflammatory comments, it is now closed.

Please help keep these forums a productive and friendly place by posting in a respectful tone.

Lol so I tried a ranger today

in Ranger

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to constructive & healthy discussion, it is now closed.

Thank you for your understanding.

I kick rangers

in Fractals, Dungeons & Raids

Posted by: Moderator.6837

Moderator.6837

Hello

Due to the inflammatory tone of this thread, it will be closed. Please keep in mind that if you want to discuss issues on our forums, you have to do it in a constructive way.

01-18 Devona's Rest / Kaineng / Ehmry Bay

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Since this thread has derailed with off-topic posting & inflammatory comments, it is now closed.

Please help keep these forums a productive and friendly place by posting in a respectful tone.

Elewars vs Guildwars

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to constructive and healthy discussion, it is now closed.

Thank you for your understanding.

TCMM Just Transferredo NSP from AR

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to constructive and healthy discussion, it is now closed.

Thank you for your understanding.

Request Action: Abuse of Report Function.

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As explained by Mike, our customer support team do not ban players automatically.

Every suspension is backed up with evidences of a suspicious activity. And you can make an appeal by submitting a ticket to our customer support team.

However, the forums is not the place to discuss about account suspension/termination, nor discussing about exploits/hacks of any kind:

- If you want to make an appeal regarding an account suspension, submit a ticket here

- If you have any questions or concerns regarding exploits, third-party software, and/or hacks, please send an e-mail to exploits@arena.net.

This thread is now locked, thank you for your understanding.

Enough with the Thieves are OP QQ Posts!!!

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello,

Due to the inflammatory tone of this thread, it will be closed. Please keep in mind that if you want to discuss issues on our forums, we would ask you to do it in a polite & constructive way.

Scamming and you

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

First of all thank you for your concern. Scamming is an issue that we do not wish to happen to any player.

However, as you stated it, even if this behavior is against the Guild Wars 2 Rules of Conduct, avoiding it is mostly up to the players.

Our customer support team takes that kind of behavior very seriously. However you can probably understand that it is something really hard to back this up with strong evidence. Therefore, the process can take a lot of time.

If you have any further questions about this, please contact our customer support team. This thread is now locked.

Thank you for your understanding.

(edited by Moderator)

When are legendaries becoming account bound?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already several threads about this concerns on the forums, therefore this one is now closed to avoid duplicates.

Please remember to use the search feature before creating new threads.

Thank you.

There are cosmetic mounts in GW2 already

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to constructive and healthy discussion, nor providing any feedback to the current issues & concerns, it is now closed.

Thank you for your understanding.

Its stupid teams must have a mesmer....

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to constructive and healthy discussion, it is now closed.

Also remember to avoid off-topic posting and/or inflammatory comments.

Thank you.

Macros Thieves

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

If you have any concerns about the use of a third party software of any kind, please send an e-mail to exploits@arena.net or submit a ticket to our customer support team, as they are the only ones who can decide what is a bannable offence or not.

Thank you for your concerns.

(edited by Moderator)

Social Game Concerns - Guesting

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about the Guesting feature here : Guesting is Coming, where you can discuss any concern you may have about it.

Therefore, this one is now closed. Thank you for your understanding.

Thief 27k damage, 2 secs, back to back

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about this here : The thief and its gameplay – Your feedback

Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.

Do you think thieves are OP?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about the thief here : The thief and its gameplay – Your feedback.

Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.

Official clarification required please

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As stated in the first part of the message you got, this is not an infraction nor a warning. The last part :

This infraction serves only a warning. Additional infractions may award Infraction Points which can negatively affect your account. Infraction points may cause loss of privileges, including forum suspension.

is an automated message you got, in this case you should only take note of the first part of the message.

For any further questions about this, please send an e-mail to forums@arena.net.

Thank you for your understanding.

Flame and Frost: Achievements

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread to discuss about the upcoming patch here : January 2013: Flame and Frost prelude [Merged Discussion].

Therefore, this one is now closed to avoid duplicates.

Thank you for your understanding.

Is it better to be honest ???

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not providing meaningful feedback to the current issues & concerns, it is now closed.

Furthermore, please remember that some answers may seem vague to you, as things can change quickly, and many things are yet to be decided. However, the community team is dedicated to give you the best answer possible to your questions.

Thank you for your understanding.

(edited by Moderator.6837)

Incoming Mounts??

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Since Regina gave the answer about the main question of this thread, it is now closed.

We want to thanks everyone for the constructive discussion, and for the sense of humour we have seen here

Is this healthy for the game?

in Black Lion Trading Co

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not inviting to a constructive & healthy discussion, it is now closed.

Also please remember to avoid making statement about a possible exploit. Many players can be “rich” in-game without exploiting. Every concerns regarding exploits should be sent via e-mail to “exploits@arena.net”: exploits@arena.net.

Thank you for your understanding.

(edited by Moderator)

Porting hackers

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

That kind of issues need to be submitted by sending an e-mail to exploits@arena.net.

Please make sure to provide any information you may find relevant about this.

Thank you for your concerns.

Speed hackers

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

The best way to help us solve such issues is to send an e-mail to exploits@arena.net, providing all information you may find relevant.

Thank you for your concerns.

Baby Quaggan backpack!

in Black Lion Trading Co

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already several threads about this on the forums, therefore, this one is now closed to avoid duplicates.

Thank you for your understanding.

Dead zones everywhere.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailed with off-topic & inflammatory comments, it is now closed.

Please help keep these forums a productive and friendly place by posting in a respectful tone.

Thank you

Change the display name

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

It is not possible to change your display name at the moment. If you have any further questions about this, please contact our customer support team.

Thank you for your understanding.

Im annoyed at Forums

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

While we appreciate the intention to bring some positive mood on the forums, this thread is not providing any meaningful feedback to the current issues & concerns.

Therefore, this thread is now locked.

Bug Wars 2

in Bugs: Game, Forum, Website

Posted by: Moderator.6837

Moderator.6837

Hello,

Threads created for the sake of complaining are against our Code of Conduct, as they do not invite to constructive & healthy discussion.

Therefore, this one is now closed.

cant login to client, can to webpage

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As your issue here seems to be solved, this thread is now closed.

Thank you.

i lost 130 dollars worth of gold

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

You need to contact our customer support team about this issue, by submitting a ticket.

Thank you.

Getting a reply from forums@arena.net

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Every time you send an e-mail to forums@arena.net, your issue is looked into even if you do not get an answer.

As this thread is not related to account issues, it is now locked.

Thank you for your understanding.

The game optimization, a smoother gameplay

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not providing meaningful feedback, nor inviting to constructive and healthy discussion, it is now closed.

Thank you for your understanding.

"The future of Guild Wars"

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not providing meaningful feedback to the currrent issues & concerns, nor inviting to constructive & healthy discussion, it is now closed.

Market and Node Bots porting

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello GOSU.9574,

Thank you for your concerns. Our teams are aware of this situation and constantly working on it.

However, the best you can do to help us with this issue, is to use the in-game report feature. In case you’re not able to do it ( like this particular case), please try to take screenshots and/or videos and send them to our customer support team or by e-mail to exploits@arena.net.

Thank you for your concerns.

Daffy to ANet: Shoot me now, shoot me now!

in Elementalist

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about the AoE here: Is AoE actually a problem? – Discussion Thread.

Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.

Overpowered Thieves

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about the thief here : The thief and its gameplay – Your feedback.

Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.

Stealth

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about the thief here : The thief and its gameplay – Your feedback.

Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.

Thief Mechanics

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailed with off-topic posting and inflammatory comments, it is now closed.

Also remember that we have a dedicated thread about the thief here : The thief and its gameplay – Your feedback

AOE Poll ( Quick response To Devs )

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a dedicated thread about this concern here : Is AoE actually a problem? – Discussion Thread. Therefore this one is now closed to avoid duplicates.

Thank you for your understanding.