Showing Posts For Moderator.6837:

The suppression system is waaay to strict!

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

This topic has been discussed in several threads already, therefore this one is now closed.

Please remember to use the search feature of this forum before creating new threads.

Thank you.

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello everyone,

We understand your concerns, however please keep in mind that we can’t answer each or your question on the forum.

The community team is reading your requests & concerns every day, and forwards them to the devs team.

Thank you for your understanding.

Is this really a MMORPG?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Threads of this type are not providing meaningful feedback, and do not invite to constructive and healthy discussion. Therefore, this one is now locked.

Thank you for your understanding.

Lighten up on forum moderation.

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello Christos de Soufre.3802,

Moderation happens for a reason, when a post is against our Code of Conduct.

If you have questions or suggestions regarding forum moderation, send an email to forums@arena.net.

Thank you for your contribution.

Making Two accounts using one serial code

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As the question here has been answered, this thread is now locked.

Thank you for your contribution.

New content is nice, but...

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

If there is an issue you want to report to our teams, please post in the Game Bugs sub-forum.

Our teams are constantly working on improving the game, and if something need to get fixed, it will be done if the issue can be identified & solved.

Thank you.

Is This hack or... ?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello Rai.4869,

If you think you have witnessed an exploit, please send an e-mail to exploits@arena.net, our team will investigate this.

This thread is now locked.

i eat the backstab

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello Rayya.2591,

There is already a thread about the thief in this forum : The thief and its gameplay – Your feedback, therefore this one is now locked.

Thank you.

banned

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello Relaxy.7623,

Please contact our customer support team about this issue as soon as possible.

Thank you.

Explain this please..

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread to discuss about the thief in this forum : The thief and its gameplay – Your feedback, therefore this one is now locked.

Thank you.

Theif's the most OP class

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello,

A thread about the thief is already existing here : The thief and its gameplay – Your feedback.

Please remember to use the search feature before creating new threads.

Thank you.

Cant recover my password

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello Karma.3821,

If don’t have your serial code anymore, you should contat our customer support team

Please make sure to provide all the information they need, as explained here: How to Submit a Ticket – Account Issues

Thank you.

Jump to Anet Response in Forums

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello Cirroq.2531,

There is already such feature, when you see a post from a staff member, you have the opportunity to click on a small arrow (up or down the name) to directly jump to the next or previous comment from our Staff members.

Moderation System

in Forum and Website Bugs

Posted by: Moderator.6837

Moderator.6837

Hello Apathy.6430,

If you want some explanations about the infraction system, you can check this thread: A Message About the Infraction System

For any further question or suggestion about this, please feel free to send an -email to forums@arena.net

Thank you for your concerns & contribution.

Official signs of WvW development

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As explained before, our teams are working on improving all aspects of the game, including World versus World.

However, we can’t keep you updated about this personally. You will be informed in the News and Announcements sub-forum when new features or contents will be implemented.

Thank you.

WvW Player - Are 2nd league Customer?

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello DaYeL.1495,

As explained before, our teams are working on improving all aspects of the game, including World versus World.

However, we can’t keep you updated about this personally. You will be informed in the News and Announcements sub-forum when new features or contents will be implemented.

Thank you.

Rethink your Achievmentpoint Philosophy

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not providing meaningful feedback, it is now closed. Threads of this type does not invite to healthy and constructive discussions, if there is an idea you want to share, feel free to post in the suggestions sub-forum.

Thank you

(edited by Moderator.6837)

It's been almost 2 weeks since the LS event

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello BurningLobster.1953,

As stated several times, rewards for those who were disconnected during the last part of the Lost Shores event, will be delivered soon.

However we can’t give you an exact date, as our teams are still working on it.

You can keep you up to date with the News and Announcements sub-forum.

Thank you for your understanding & patience.

(edited by Moderator.6837)

Final Karka Event refund, remember?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello everyone,

As stated several times in this thread, rewards for thoses who were disconnected during the last part of the Lost Shore event, will be delivered soon.

However we can’t give you an exact date, as our teams are still working on it.

You can keep you up to date with the News and Announcements sub-forum.

Than you for your understanding & patience.

Please fix Orr

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussion, therefore this one is now closed.

Thank you for your understanding.

Blacktide/Vizunah Square/Arborstone

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

In order to prevent this thread from derailing, we will ask you to avoid Personal Attacks and inflammatory post, or accusation of any sort.

The goal of this forum is to discuss about the current match-up you are encountering, it is not a battlefield for World versus World, so please try to keep the discussion healthy and respectful

Thank you.

whens next patch?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello bwuki.2175,

You can check every change made to the game in the News & Announcements sub-forum.

Our teams are working constantly on several things, bugs fixes or improvements, but we can’t keep you updated individually or answer each question about this, therefore the patch-notes are posted in this sub-forum when a change is made.

You can also check the Dev-tracker to see if one of our staff members already answered a question you may have.

Thank you.

(edited by Moderator.6837)

Bug Fixes Updates

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello DevonPaul.7495,

You can check every changes made to the game in the News & Announcements sub-forum.

Our teams are working constantly on several things, bugs fixes or improvements, but we can’t keep you update individually or answer each questions about this, therefore the patch-notes are posted in this sub-forum when a change is made.

You can also check the Dev-tracker to see if one of our staff members already answered a question you may have.

Thank you.

(edited by Moderator.6837)

Whats going to be done, Unfair advantage.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello Jezath.7395,

If you believe you have witnessed an exploit, please send an e-mail to exploits@arena.net, and make sure you provide all possible information about it, such as screen-shots and/or videos.

Thank you.

TTK in this game is the worst ive ever seen

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has gone off-topic several times, we had to moderate it. Please remember to avoid off-topic posting, and that this forum is made for talking about Guild Wars 2 PvP mechanics.

Any further off topic posting will be removed, and may lead to this thread being locked.

Thank you for your understanding.

(edited by Moderator.6837)

Why is it acceptable?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussion, therefore this one is now closed.

Thank you for your understanding.

Item/Gold Restores Due to Hacking

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Account roll-back is planned as stated several times on this forum. Our teams are working on it, to deliver a proper and effective restoration feature, in case of compromised accounts.

However, we can’t keep you updated in every threads or answer each question about it personally.

You will be informed in the News and Announcements sub-forum when this feature will be implemented.

Thank you for your understanding

(edited by Moderator.6837)

Lost Shores DC players just out of luck?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello Nyxalith.4867,

You may find the answer you are seeking in this thread : Lost Shores Participation Reward:

“Thanks again for your patience while we looked into your issue with the Lost Shores event. We have confirmed that we can provide everyone who did not have the opportunity to loot the chest with a reward for their participation. All affected players will receive a reward regardless of whether or not they have contacted Support. We’re working very hard on this, and you should have a reward in your in-game mail early next week.”

Thank you

Don't you want customers?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello nightmoss.5460,

if you have already submitted a ticket, and don’t get an answer within 3 days, feel free to post in that thread: Tickets for Review (3 days and older) [merged], so it can be escalated.

We are sorry for the inconvieniences you may have encountered.

(edited by Moderator.6837)

What do you miss in GW2 that other games had?

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello everyone,

Making a small comparison with another games is good for supporting your point of view.

However, making a thread about what others game have, and not Guild Wars 2 could be assimilated as advertising. If there is a particular thing you want to suggest, feel free to create a thread in our suggestions sub-forum

Thank you for your contribution and understanding.

(edited by Moderator.6837)

Are/were bots good?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Bots are not a good thing for a game at all, as it is a breach in the game mechanics.

Furthermore, such activities are prohibited in Guild Wars 2, like in most games for a reason.

This thread is now locked, thank you for your understanding.

Thiefs are totally balanced in WvW

in Thief

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread about the thief here: The thief and its gameplay – Your feedback, therefore this one is now locked.

Please refer to this thread for any feedback about the thief in general, so we can address your concerns & feedback to our teams.

Thank you.

Thief balance cooldowns plus initiative

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread about the thief here: The thief and its gameplay – Your feedback, therefore this one is now locked.

Please refer to this thread for any feedback about the thief in general, so we can address your concerns & feedback to our teams.

Thank you.

FotM Disconnections / Crashes

in Fractals, Dungeons & Raids

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread abut this issue here : DC in fractals – no way to get back in, therefore this one is now closed.

Please remember to use the search feature before creating new threads.

Thank you.

GW1 was not a failure!

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailled in many ways, it is now closed.

Please remember to stay constructive and avoid of topic posting on the future.

Thank you.

That feeling...

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already several threads about this issue on the forum, therefore this one is now locked.

Please remember to use the search feature before creating new threads.

Thank you.

ticket open 7 days

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

If your ticket has not been answered in more than three days, feel free to post all details about it here : Tickets for Review (3 days and older) [merged].

Thank you.

I still remember what happened at Lost Shores

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Our team are still working on a solution about this. However, we can’t keep you inform about each steps.

You can keep yourself inform with the News & Announcements sub-forum, when our team will have a solution.

Thank you for your understanding.

Enough Complaining!

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is not providing any meaningful feedback to the community, it is now closed.

Thank your for your understanding.

I Appreciate the Apology

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailled in many ways, it is now closed.

Please remember to stay constructive on this forum and avoid off topic posting.

Thank you.

Refunds for people who play since pre-order?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread has derailled in many ways, it is now closed.

Please remember to stay constructive on this forum and avoid off topic posting.

Thank you.

Thieves evading indefinitely under water

in PvP

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread to discuss about the thief here : Feedback about the thief and its gameplay.

Please remember to use the search feature before creating new threads.

Thank you.

How to report perma Stealth cheaters ?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

We already have a thread talking about the thief here : Feedback about the thief and its gameplay.

Furthermore, if you think something need to be reported, you can use the in-game report feature or send a ticket to our customer support team.

This thread is now closed, thank you for your contribution.

Forum Infractions "Meaningful Contribution"

in Forum and Website Bugs

Posted by: Moderator.6837

Moderator.6837

Hello Greens Daily Ritual.9025,

The message you received was only a warning, and as Cyrus.8261, you won’t loose your forum account unless you break the Code of Conduct repeatedly.

Please also note, that forum’s infractions are not affecting your game account in any way.

If you need further informations about forum moderation, feel free to send an e-mail to forums@arena.net.

Thank you for your understanding.

Hackers on Underworld

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Did you submit a ticket to our Customer support team already ? If not, please do it as soon as possible, so they can look into your issue.

Thank you.

Preparing for the upcoming AMA on Reddit.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello everyone,

As we have a new thread about the Reddit interview : AMA on Reddit, this one is now closed.

Thank you

Cannot Purchase, credit card info invalid

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello Lilo.8230,

As your issue has been solved, this thread is now closed

Guild wars 2 vs the walking dead G4

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Threads of this type doesn’t bring any meaningful feedback, therefore this one is now locked.

Thank you for your understanding.

(edited by Moderator.6837)

enough with PvE

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Please refrain from making demanding threads. Threads of this type do not assist members with issues and concerns.

Thank you for your understanding.

So tired of fractals ...

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There are already several threads about the concern you have pointed out, therefore this one is now closed.

Please remember to use the search feature before creating new threads.

Thank you.

(edited by Moderator.6837)