Guild Wars 2

Hello,

Our teams are aware of the issues you are pointing out, and they are working on it to make sure you can enjoy the best Guild Wars 2 experience. You can check what is implemented/fixed through the News and Announcements forum.

Thank you

Hello,

Such issues are meant to be reported to our customer support team, through the in-game report feature or this page.

Thank you for your concerns.

Hello,

Please contact our customer support team about this issue.

Thank you.

Hello,

Threads of this type do not assist members with support issues and concerns, therefore it is now closed.

Thank you for your understanding.

Hello,

Please contact our customer support team as soon as possible.

Make sure to give as much informations as possible, like this example.

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

Thank you for your understanding & patience.

Hello,

Such issues are meant to be discussed with our customer support team. Posting here on forums will not help you getting your account back.

Thank you for your understanding.

Hello,

First of all, thank you for your feedback, it’s appreciated. The bots issue is one of our top priorities. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

Thank you for your understanding & patience.

Hello,

First of all, thank your for your feedback. But as this thread is going out of hand, it is now closed. Please remember to post in a constructive way, and in a respectful tone.

Thank you for your understanding.

Hello,

As this thread is getting inflammatory, it is now locked. Please remember to stay constructive on the forum, by posting in a polite tone.

Thank you.

Hello,

If anything is changed within the game, we will let you know through the Patch-notes. Otherwise, it is just standard maintenance, to make sure the game & server performances are optimised.

Thank you.

Hello,

For technical reason, we cannot roll back lost/missing items/gold. An account roll-back feature will be implemented in the future, but for the entire account, not one specific character.

Thank you for your understanding.

Hello,

this feature has been temporally disabled for security reason. Please contact our customer support team to change your Guild Wars 2 account’s e-mail.

Thank you.

Hello,

First of all, thank you for your feedback, it’s appreciated. The botting issue is one of our top priorities at the moment, and our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

Thank you for your understanding & patience."

Hello,

That kind of issues are meant to be discussed with our customer support team. Posting here on forums will not speed up the process, so please be patient while your issue is being looked into.

Thank you.

Hello,

Such issues are meant to be discussed with our customer support team, as posting here on forums will not speed up the process or solve your issue.

Please update your ticket if you think it’s needed.

Than you for your understanding.

Hello,

Such issues are meant to be discussed with our customer support team. Posting here on forum will not speed up the process.

Thank you.

Hello,

Please contact our customer support team as soon as possible.

Thank you.

Hello,

Such threads are against our forum Code of Conduct, and do not assist members with support issues and concerns.

Hello,

Here you can find Policy: Third-Party Programs written by Gayle Gray.

Thank you.

Hello,

As this thread is an inflammatory one, it is now closed. If you think soomething should be looked into, please contact our customer support team or send an e-mail to exploits@arena.net.

Thank you.

Hello,

The player concerned with this issue should contact our customer support team.

Thank you.

Hello,

There are already numerous threads about your topic, therefore this one is now closed to avoid duplicate.

Thank you.

Hello,

As this thread is going inflammatory, it is now closed. Please help keep these forums a productive and friendly place by posting in a respectful tone.

Thank you.

Hello,

As Phaze Delta One explained, this feature is temporally disabled for security reasons.

If you want to change your Guild Wars 2 account’s e-mail, please contact our customer support team.

Thank you.

Hello,

As already explained, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking.

As soon as we will have more information to provide, we will keep you updated.

Thank you for your understanding & cooperation.

Hello,

This thread is slightly going off-topic, Please remember that In-game violations should be reported directly to our Support Team, or you can send an e-mail to exploits@arena.net.

Thank you

Hello,

That kind of issues are meant to be discussed with our customer support team. If your friend has already submitted a ticket, please be patient, as posting here on forums will not speed up the process.

Thank you.

Hello,

If you think something requiered the attention of our customer support team, please use the in-game report feature or this link.

Making such claims on forum will not help on that kind of issues.

Thank you.

Hello,

This topic is already being discussed in this thread : Let’s Start the Karma DR Dialogue

Therefore this thread is now locked.

Thank you.

Hello,

As already explained, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking. As soon as we will have more information to provide, we will keep you updated.

Thank you for your understanding & cooperation.

Hello,

Account security is one of our top priorities as well as ensuring your comfort and satisfaction with any aspect of the game, so you get the best Guild Wars 2 experience.

Thank you for your feedback, we will foward it to our teams.

Hello,

As already explained, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking. As soon as we will have more information to provide, we will keep you updated here.

Thank you for your understanding & cooperation.

Hello,

If you are experiencing issues regarding client stability, please check these pages : Minimum System Requirements & Guild Wars 2 Optimization & Performance.

Thank you.

Hello,

Please contact our customer support team as soon as possible.

Thank you.

Hello,

As the issue has been solved, this thread is now closed.

Thank you.

Hello,

As this thread is going out of hand, it is now closed, remember to help keeping these forums a productive and friendly place by posting in a respectful tone.

Thank you.

Hello,

As this thread is an inflammatory one, it is now locked.

Hello,

That kind of issue are meant to be discussed with our customer support team. If your ticket is still pending resolve, please be patient, as posting here on forums will not speed up the process.

Thank you.

Hello,

As this conversation is going out of hand, it is now locked. Please remember to keep this forum as constructive as possible, and in a respectful tone.

Thank you.

Hello,

That kind of issue are meant to be discussed with our customer support team. If your ticket is still pending resolve, please be patient, as posting here on forums will not speed up the process.

Thank you.

Hello,

As stated before, the best way to fight against that sort of issues is to use the report in-game feature.

Thank you.

Hello,

This feature has been temporally disabled for security reason. You need to contact our customer support.

Thank you.

Hello,

As this thread is starting to be inflammatory, it is now locked.

Hello,

Please contact our customer support team as soon as possible.

Thank you.

Hello,

That kind of issues are meant to be discussed with our customer support team. Posting here on forum will not speed up the process.

Thank you.

Hello,

This feature has been temporally disabled for security reason. If you need to change your e-mail, please contact customer support following the template stated here.

Thank you.

Hello,

Please contact our customer support team as soon as possible.

Thank you.

Hello,

As this thread is starting to be inflammatory, it is now locked. Please remember to help us keep this forums as constructive as possible.

Thank you.

Hello,

Please refrain from making threads of that nature. Threads of this type do not assist members with support issues and concerns.

Thank you.