Hello,
Posting here on forums will not accelerate the answer and the solution to your issue. Our customer support team will answer to your ticket as soon as possible regarding the large amount of requests they have at the moment.
Thank you for your understanding.
(edited by Moderator.6837)
Friends account hacked, hacker on his account now
in Account & Technical Support
Posted by: Moderator.6837
Hello,
Issue such like this are meant to be discussed with our customer support. If you have already contacted them, please be patient, posting on forum will not speed up the process.
Thank you for your understanding.
Hello,
If you want to change your e-mail, you need to go to your account page, and enter your new e-mail and actual password in the appropriate field.
Thank you.
Can NOT log in and play? - Build: 15544 Error Code: 45:6:3:2114?
in Account & Technical Support
Posted by: Moderator.6837
Hello,
Please contact our customer support as soon as possible, and provide them the information stated here.
Thank you.
Hello,
Please update your ticket if you think it’s necessary, posting on forums will not speed up the process.
Thank you for you understanding.
Hello,
If you have already contacted our customer support, please be patient. Posting on forums will not speed up the process.
I will now lock this thread.
Thank you.
Hello,
Please contact our customer support as soon as possible, also refer to this thread before submitting a ticket.
Thank you.
Hello,
Those kinds of issues are meant to be discussed with our customer support. If you have already submitted a ticket, please be patient.
Posting on forums will not speed up the process.
I am now closing this thread.
Thank you
Hello,
Those kinds of issues are meant to be discussed with our customer support. If you have already submitted a ticket, please be patient.
Posting on forums will not speed up the process.
I am now closing this thread.
Thank you
Hello,
If you think a player is breaking the in-game Code of Conduct, please use the in-game report feature or contact customer support.
I will now close this thread.
Thank you.
Hello,
There is no customer support available by phone for Guild Wars 2. If you want to contact them for any issue you may have, please use this link.
Thank you.
Can not login due to Unauthorized individual
in Account & Technical Support
Posted by: Moderator.6837
Hello,
If you have already contacted our customer support , please be patient, posting on forums will not speed up the process.
Thank you.
New copy of game, but serial number already taken!
in Account & Technical Support
Posted by: Moderator.6837
Hello,
If you have contacted the customer support, please be patient, you will get an answer soon. Posting on forums will not speed up the process.
I am now closing this thread.
Thank you.
Account susspended due the unauthorized login attempt
in Account & Technical Support
Posted by: Moderator.6837
Hello,
Please contact customer support as soon as possible and submit a ticket explaining your issue.
This thread is now closed.
Hello,
The forum is not the place to discuss that kind of issue, please contact our customer support with as much details as possible.
I will now lock this thread.
Hello,
The forum is not an appropriate place for that kind of issue, please contact our customer support with as much details as possible.
I will now lock this thread.
Hello,
Due to the aggressive tone of this discussion, we have to close it. Please read the Code of conduct.