Showing Posts For Moderator.6837:

error 502 - invalid response

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As your issue is solved, this thread is now locked. The “502 – Web server received an invalid response while acting as a gateway or proxy server” is a common error message when a website is not available, so there is nothing to worry about on your side

authenticator is suddenly not working?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As Rabbiddog pointed, there is already a discussion about this issue. Please remember to use the search feature of this forum before creating a new thread in order to avoid duplicate.

Thank you.

Please do something about botting

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Account refund

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As you got the answer you were asking for this thread is now locked.

Thank you.

Desolation Battle Report

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

Sadly we have to moderate this thread heavily, due to severals offenses of our Code of Conduct, therefore this conversation is now locked.

Please remember to post in a respectful tone.

Thank your for your understanding.

Acc terminated...

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. Please send a ticket as soon as possible.

Thank you.

Bot reporting Achievement

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your concerns, we really appreciate it. In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

were to appeal

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

As Ashlar.2519 already explained, such issue are meant to be discussed with our customer support team. Therefore this thread is now closed.

Thank you for your understanding.

Major Gameplay Bug

in Bugs: Game, Forum, Website

Posted by: Moderator.6837

Moderator.6837

Hello,

This forum is intended to track bugs within the game, in order to have a clear overview for working on the current issues. As this thread is not reporting a in-game bug, it is now locked.

Thank you for your understanding.

My thoughts on End game

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Severals threads about this topic are already open, therefore this one is now closed. Please use the search feature of this forum in order to avoid duplicate.

Thank you.

Putting a stop to Gold Sellers

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your concerns, we really appreciate it. In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

How to spot a bot!

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your concerns, we really appreciate it. In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Arborstone - Vizunah - Desolation

in WvW

Posted by: Moderator.6837

Moderator.6837

Hello,

As this thread is starting to be inflammatory, it is now locked. Please remember to stay constructive and polite when posting on the forums.

Thank you for your understanding.

Holy Botters ANet!

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We will forward it to our teams.

We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

Thank you for your understanding & patience.

Champion mobs as a solution for botting

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We will forward your ideas to our teams.

We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

Thank you for your understanding & patience.

Changing email address

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

If you want to change your Guild Wars 2 account’s e-mail (linked to GW1 account), please contact our customer support team. They will be able to operate such changes.

Thank you.

error code ...

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Please contact our customer support team, so they can investigate about your issue.

If you already did so, please be patient, as posting here on forums will not speed up the process.

Thank you.

World transfers: weekly limit is not the anwser

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread about this subject here : Server Transfer 1 per 7 Days Instead of 1 Per 1 Day. Please remember to use the search feature of this forum before creating a new thread, in order to avoid duplicates.

Thank you.

(edited by Moderator.6837)

account locked

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. Please submit a ticket as soon as possible.

Simple way to deal with bots

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There is already several threads about this subject on the forum. Please remember to use the search feature before creating a new thread in order to avoid duplicate.

Thank you.

Next patch?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Every update is announced in our News and Announcements sub-forum, you also can check what is implemented/changed in the patch-notes.

Clocktower puzzle and paying someone to run it for you

in Halloween Event

Posted by: Moderator.6837

Moderator.6837

Hello,

Account sharing is against our Guild Wars 2 User Agreement. Please be aware that account sharing for any reason can lead to penalties applied to your game account.

Thank you for your understanding

This is really irritating!!!

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

Loyal fan and customer wrongfully banned for "gold trading"

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

account suspended due to fraud and cant reinstate

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

Account Banned 4 days later.

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

unable to reinitiate Account after beeing Victimized by Retailer

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

error 45

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

how long will i be suspended?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

wrongfully banned! need fixed!

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

Account Suspended

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team. If you already submitted a ticket, please be patient as posting here on forum will not speed up the process.

Thank you for your understanding.

Suggestion for bots/gold sellers

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We will forward your ideas to our teams.

We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

Thank you for your understanding & patience.

ARE the players getting punished b/c of bots?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

There are already several threads about this issue, therefore this one is now closed.

Here, you can find an answer to your question: https://forum-en.gw2archive.eu/forum/game/gw2/Lets-talk-about-that-GW2-Article-on-Gamespy

Thank you.

(edited by Moderator)

Numerous forms talking about the bot problem with gw2.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Anet Policy on programmable gaming hardware (g15 / g19 / g600 / etc.)

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Please read this thread carefully : Policy: Third-Party Programs. You will find the answer to your question.

reporting bots

in Players Helping Players

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

The bots have guilds now. Actual guilds of pure bots.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Bot and WvWvW

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Weapon Repair - Anti-Bot Measure

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We will forward your ideas to our teams.

We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

Thank you for your understanding & patience.

A question about the rules

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such activity is against our Guild Wars 2 User Agreement as Elis said in his post.

Thank you.

Does customer service exist at all?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team, as posting here on forum will not speed up the process.

You can post in this thread: Tickets for Review (3 days and older) [merged] if your ticket is more than 3 days old.

Thank you.

i got permanent ban for try to sell my account for real money...

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are meant to be discussed with our customer support team, please submit a ticket as soon as possible.

Please also read our Guild Wars 2 User Agreement.

Change Email.

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

This feature is temporally disabled for security reason. Please contact our customer support team if you want to change your Guild Wars 2 account’s e-mail.

Thank you.

Even more anti-bot suggestions

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We will forward your ideas to our teams.

We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

Thank you for your understanding & patience.

Can we have. A little love

in Suggestions

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback. We will forward your concern to our teams.

Again, thank you

I am waiting for my guild wars 2 refund

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

If you have already submitted a ticket to our customer support team, please be patient, as posting here on forums will not speed up the process.

Charged £25 for an item on my Bank Statement?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Please contact our customer support team about this issue, and make sure to provide them as much informations as possible.

Thank you.

One account only for one player?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Account sharing is against our Guild Wars 2 User Agreement. Therefore this thread is now locked.

Thank you for your understanding.

Article - Botting/Hacking is far more sophisticated than I thought

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.

Bots are ruining the farming grounds and Trading post.

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Thank you for your feedback, it’s appreciated. We are taking such issues very seriously, and it’s one of our top priorities at the moment. Our team is working very hard to find the best way to solve this.

But as we explained, we want to give you an update about that only when everything will be setup, not before.

In the meantime, we invite you to keep reporting that kind of issues to our customer support team.

Thank you for your understanding & patience.