Guild Wars 2

Wow. Why on earth would such a gorgeous login interface be discarded in favor of the current extra window?

The devs don’t read this forum, according to the support email system.

Which begs the question of why it’s even here.

Again, have you deleted the Application Support folder?

https://forum-en.gw2archive.eu/forum/support/mac/Game-won-t-start-Try-this/first#post1413733

Have you deleted the Application Support folder?

Todd.8162:

Why are you trying to play a video game on a server OS? Perhaps this is your first problem?

If he has the hardware he should be able to run it just fine. The only major differences between OS X and OS X Server are the additional applications and functionalities Server ships with. Server has built-in utilities that are geared towards filesharing, network management and communications — like a server should. Otherwise the two have identical functionality under the hood.

Todd.8162:

Firstly, it’s Twitter. You were expecting great things to come out of it?

Secondly, you’re missing their joke. You suggested that a “native” Mac client would make thousands of users happy. Arena Net answered, “They already are”, meaning that thousands of Mac people “already are” happy with the current software.

It’s not you who stumped their “vast intelligence.” It’s they who stumped you.

Tip: Get off of Twitter. It’s bad for your language skills.

Um, no. Just no. Next time you try to wind up a stinger like that, stop, and ask yourself if you’ve taken the original point too far out of context.

I’m not even sure if it’s worth explaining to you why you’re wrong after that post.

Norn Necro, Reinhardt the Cold.

Seriously. Our last dev post over in the mac forum was in October. You guys forget about that whole ‘mac beta’ thing? Several pages of the same errors have been posted in that time since nothing’s getting fixed.

I had this problem; it went away after deleting the Application Support folder.

You need to reply and tell them to look up what a native port is. That twitter handler is dead wrong.

Vorch.2985:

They plan on increasing the max level anyway…

Mind citing your sources?

Welcome to NCSoft, where the rules are made up and the stock price doesn’t matter.

Oh man, you didn’t need to do that. You could have made a new user account and tried it from there. Sorry I didn’t mention it sooner.

Thanks for the info, Ishiga.

… following that knowledge, why is it still 50 coins?

Three weeks ago I crafted the Mystic Barricade for 30 Mystic Coins. Now, trying to craft the Mystic Sword, the Forge tells me I need 50. According to other players in LA, trying to enter 30 coins into the Forge to make other Mystic weapons prompts for 50 coins.

When did this change, and was it documented? Furthermore, why was it changed?

There’s no reason it would be. It’s an entirely separate volume.

Are you kidding me?

It’s City of Heroes all over again. Awesome.

Transgaming is wonderful like that. The moment the mac port works just enough to be semi-stable they go dark.

Books look fine. You know what looks silly? The generic ‘Cowbell Taped to a Withered Stick’ focus.

https://forum-en.gw2archive.eu/forum/support/mac/Game-won-t-start-Try-this/first#post1343294

Posting here again.

Seriously, I know the Dev talk said “not today, not tomorrow, maybe not even the next day” but a new event would be nice. I’m already no longer interested in the Living Story based on timing alone. A 30-minutes-of-effort title doesn’t take a week.

Again I ask: Now what? Should we not expect anything this week either?

Don’t expect to see a ‘completed’ mac client this year.

It’s really sad that the config file has to be modified to heavily by the user before the client shows signs of improvement. These problems should be fixed by Transgaming, not the consumer.

ArcStealth.2893:

wheres the library

Reread my above post.

Have you deleted the Application Support folder for GW2?

How many times did you go down before you died? You can only go down 3-4 times before death is instant.

Have you deleted the GW2 Application Support folder?

More VRAM means more video options since the game recognizes the actual power of your machine, rather than what the cider wrapper was telling it.

dag.1397:

I don’t know how anybody can’t see that this is arena net’s fault and only theirs.
This is their forum, with their customers. Not responding in this thread has nothing to do with transgaming. And the choice not to port the client but use transgaming instead was also arena net’s fault.
Also, there’s a contract between Arena Net and Transgaming. So one of the points in this contract will be the SLA, the service level agreements, for supporting the client. This would also be Arena Net’s fault if those SLA are weak or if they are unable to make transgaming response more quickly and releasing more updates.

I am the customer of Arena Net. And this kind of support is without any respect for their customers.

ArenaNet shares some of the blame. But please read my posts and understand that even if ANet steps it up and submits every problem we find to Transgaming, there’s a very real chance we’ll never see the problems fixed. I remember how excited I was to see ANet announce a mac client. I remember how disappointed I was when I saw they chose Transgaming as their medium rather than a native port.

Try making a new user account and running the GW2 app from it.

What video card are you running?

Lilsteele.4567:

1. How do you know that Anet doesn’t modify the wrapper? I know that all the unofficial ports (e.g. portingteam.com) require heavy modifications of the basic cider wrapper.

By having been in contact with Transgaming (as much as I can be, given their response delays) for the past three years and alpha testing the City of Heroes mac client. All updates to the wrapper came from Transgaming. Any issues with the wrapper were given to Paragon Studios, whereupon they were given to Transgaming. We could see changelogs from TG to Paragon and request logs from Paragon to TG. After the mac port was complete, Transgaming stopped supplying updates for almost 2 years. The CoH mac forum had twenty four pages of the same issues being reposted.

Lilsteele.4567:

2. Anet might have bought or licensed the cider wrapper from Transgaming. Still it is their responsibility to pressure Transgaming into improving the wrapper if they care about their customers.

Which is what I have been saying. Unfortunately, Transgaming has a horrible track record of responsiveness and update frequency.

Lilsteele.4567:

3. Anet has the choice about what experience to provide. They could use other wrappers, or write a native client. There is no way you can just say “it’s all Transgaming.”

Except it is. When I can run the application on Bootcamped Windows using the exact same hardware as running it on OS X and experience none of the problems associated with the mac client, where do you think the problem is? Furthermore, read up on Transgaming’s website and take a look at their contracts. The wrapper is 100% theirs to edit, modify, and improve. It is on a per game basis, of course, since every game is different but this doesn’t change the fact that the emulation layer added by Transgaming causes increased system load, reduced framerates and system crashes.

Lilsteele.4567:

I understand how the wrapper looks on the inside, and partially how it works. But it’s not as simple as blaming Transgaming. If I buy an iPad, and the screen breaks, Apple has to fix it, although the screen is not produced by Apple…

Correct. But this is not a hardware issue. If the issue was with your GW2 install disc then maybe. But this is software, and the wrapper is third party. If you purchase an app that’s not written by Apple and it becomes unusable after an iOS update, it’s not Apple’s responsibility to fix the app’s incompatibility. It falls on the dev of the app. That’s what’s going on here. Since the game inside the mac client is an exact copy of a Windows install (which runs just fine on Bootcamp!) wrapped in an emulation layer, where do you think the problem is? I’ll tell you: It’s in the wrapper. That’s why native mac hardware doesn’t work as well; that’s why the client will crash with exponentially huge memory leaks; that’s why the Windows version is stable and the mac version is being bottlenecked through a buggy emulator skin.

Please, trust me on this, as I got to see the inner workings of NC-owned studios working with Transgaming in the form of the CoH mac client alpha. It took weeks of reporting showstopper-level bugs before the client ran as well as the Windows install. I could see everything back and forth between the two companies. It boiled down to Transgaming fixing memory leaks, crash problems, accidental debug dialog inclusions, driver read errors, and DirectX-to-OpenGL problems.

I don’t see why it would do that.

Skippy.4015:

the guild wars 2 folder isnt there… is there somewhere else it could be???

I know this is an old post, but are you absolutely sure you’re looking in ‘Macintosh HD/Users/YourName/Library/’ and not ‘Macintosh HD/Library/’?

Have you repaired your disk permissions lately? Also, are you 100% sure there are no cider processes running in the background (checking Activity monitor sorted by name, rebooting, clearing RAM, etc)?

Magoo.5726:

DonQ, actually the Mac Beta Client is the Windows client started by a wrapper named Cider. So of course “both” clients were updated. As far as I can see the wrapper wasn’t updated with this patch.

Don’t expect it to be for a very long time. Transgaming has a history of updating once every year and a half or more.

Hollow.9758:

vince.5937:

You can just edit that, yes. Be sure when you save that you have ‘show file extension’ checked and that there’s no .txt in the filename.

I just ended up doing it that way. found Vram and the other corresponding to the txt file on this thread and copied and pasted the number straight across. The file will save when i close it right?

Yep! Again, just make sure it doesn’t have a .txt extension. Should work just fine after that.

Lilsteele.4567:

vince.5937:

ArenaNet is not responsible for anything in the mac client except the game files. The company that is responsible for how the mac client runs is Transgaming.

I have said this before, I will say it again: This is exactly what happened with City of Heroes. Transgaming updated the Cider emulation wrapper once and then went dark for three years.

Anet is offering the Mac client, and as such is responsible for it. Whatever happens in the background should not be of interest for us. If transgaming can not deliver a better port, it is Anets responsibility to explore different options (go native, use wine), or drop official support for OSX (hopefully not).

They are not responsible for anything other the game files the Cider wrapper uses. Transgaming is the company they’ve worked with to produce the mac client. All edits to the Cider wrapper are done through Transgaming, so they are the company responsible. I’ve been explaining this for years. If you go through the files in the client you’ll see that there’s a regular PC install within the app. Everything else? Transgaming. Think of the Cider Wrapper as a CD player, and GW2 as a CD. If the CD is undamaged and plays well in another device but not in the CD player, what is at fault?

You can just edit that, yes. Be sure when you save that you have ‘show file extension’ checked and that there’s no .txt in the filename.

You can. I’ve been doing so for years, but the most I get is a canned response. ANet needs to be the one that puts pressure on TG to make updates to the wrapper.

Go to your desktop.
Open the ‘Go’ menu.
Hold Option with the menu open.
Click Library.
Navigate to Application Support.
Navigate to Guild Wars 2.
Place the config file and make sure it’s just ‘config’ and not a .txt

I have to laugh, because it looks like they’re constantly listening for something. My dog does that when a car drives past.

Nothing can be done about it. The Cider wrapper is 32bit and there’s no changing it.

Give this a try, Sassy.

https://forum-en.gw2archive.eu/forum/support/mac/Game-won-t-start-Try-this/first#post1343294

Navigate to Finder (your desktop).
Click the ‘Go’ menu in the menubar.
Hold the Option key with the ‘Go’ menu open.
Click ‘Library’.
Go to the Application Support folder.
Go to the Guild Wars 2 folder.
Delete the Guild Wars 2 folder.

Please note that if you’ve installed the ‘beta client config tweaks’ from another thread in this forum you will have to do so again if you delete this folder (unless you save the config file).

I’d like to request that this thread be stickied since this seems to be such a common problem.

ArenaNet is not responsible for anything in the mac client except the game files. The company that is responsible for how the mac client runs is Transgaming.

I have said this before, I will say it again: This is exactly what happened with City of Heroes. Transgaming updated the Cider emulation wrapper once and then went dark for three years.

Command + H will minimize the game.

So let me get this straight:

I saw an Fps increase from 19 FPS before changing the config file to 33 FPS after changing the config file. If I delete the newer config file and let the game recreate the default config file my framerate drops back down to around 19 FPS.

But because you and Korval don’t see an X11 thread in Instruments it’s automatically impossible?

I think you folks don’t really know what’s going on here.

I’m having the same issue. Submitted a bug report.

Personally I wouldn’t suggest giving someone unfamiliar with Terminal the rm -rf command. That thing can get dangerous.