Dev Tracker

Something Anet Should Consider...

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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…Allowing us to manually reset are MMR once in awhile. Perhaps once a month or maybe every other month.

With the new back-end servers we can do this, but I’m unsure if or when we’d be want to do this. I’ve mentioned it to the team on several occasions, but I don’t recall what the designers said, and I know it just isn’t as high a priority as other work right now.

I am finding myself in matches that are too easy to me because before the switch to the new leaderboards I multiclassed a lot in solo queue and accumulated losses on some of my off classes. I have no idea what else would be possible to help players to play at their skill levels if they’re stuck in a weird MMR spectrum.

Then again I have played against some players like Ostrich Eggs and others who have high MMR in the past month.

These kind of matches can be caused by a number of things, but rating is probably the least responsible. Nearly everytime I’ve looked up a bad match, rating was usually the strongest factor trying to prevent the match.

Justin: Do you think MMR sometimes is overvalued metric for skill level considering the game’s design?

No, I don’t think that.

I’m aware there are some critical combinations of things (team comp, # of people queued at your rating, rank, etc..) that can be very detrimental to match quality. Those things will drop quality regardless of rating accuracy or emphasis.

That’s not to say rating is perfect. I’ve got it on my todo list to explain in more detail in a forum post, but here is the gist of two problems that are now fixed.

  1. Early on after the Dec 2nd build there was a bug that caused deviation to stay at the max. This bug was caused by a mismatch between how I was calculating the amount of time that elapsed since the last time you played. One section of code worked in milliseconds and the other in microseconds. I had poor test coverage of this code which is why it was missed.
  2. Due to some improvements we made intended to more accurately reflect a player’s impact on a team when updating ratings, the rating changed much slower. Unfortunately deviation was still changing at the normal rate which mean people zero’d in sooner than they should have relative to where their rating was. I’m still not 100% certain how much an effect this had on match quality, but I’m optimistic the fix will improve things.

These two impacted some players (especially those that had desertions early on before #1 was fixed) more than others causing them to have wildly inaccurate ratings that took far too long to adjust to where they should be.

These problems are both fixed now, and we did the partial-reset so that anyone affected will stabilize in their proper location much sooner. We could have done a full reset, but it was a minority of players that were hugely affected.

Everyone will benefit from the fix to #1, but you may not notice the impact of the fix because it will still take time for the population to spread out and stabilize.

Notice that both these problems aren’t with Glicko2, but how I set up the servers to use it. Mae Culpa.

Even with these problems, for players unaffected by the bugs the ratings are still mostly accurate. E.g. the top players are still the top players.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

(edited by Justin ODell.9517)

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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so it suggests i usually lose by less than 100 points? or does it suggest im usually favored to lose?

All of the above are possible.

i was hoping you have the data that differentiated between hypotheses.

The data exists, I just need to wrangle it into a report.

because I personally have witnessed a huge drop in quality of allies, which is seemingly corroborated by many posts on these forums in the last 2 weeks. there is something there, and it needs to be found in data’s terms.

Give it a least week before assuming this. We’ve got an influx of new players and they, as well as everyone else, are still settling.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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justin, while you’re here, could you check if my MMR.

Please PM me. I don’t have time to do it right now so I probably won’t remember which thread the request is in and forget about it.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

I'm being punished

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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I have roughly the same number of lb pts as wins too, but with 23 more losses than wins as of the last hourly lb update, what I infer from this is that I’m ‘expected’ to lose the vast majority of matches that I have lost, or the -points would have dragged my total pts far below my win total. I think the only thing you can reasonably infer from lb pts is whether or not your teams have been performing ‘as predicted’. I don’t think you can read anything regarding match balance into this.

I don’t think that is necessarily the case. Since we allow you to get 0+ points for a loss, you could simply be doing well for most losses with any unbalanced game gains and losses evening out over time.

Unfortunately as long as a loss isn’t necessarily a loss of ladder points, you can’t really make any strong assumptions either way without looking at actual game history.

The best you can do is compare points to wins (victories + byes), but even that is pretty fuzzy. I’ll see about getting metrics for game results per prediction tier.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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64 Ladder Points, 58 Wins, 69 Losses, 1 Desertion, 5 Buys, 9 Forfeits

Also, the fact that I have more points than wins…

58 wins + 5 byes = 62 points

and still a losing record (when I’ve never been under 50% for a reallly long time) shows that I am more often getting used as an equalizer for unbalanced matches than I am getting actually placed against similarly skilled opponents. Doesn’kitten That’s my main gripe.

Since you’re only 2 points away from your ladder score it could suggest that you mostly get even matches and do at least well enough to not loses point most of the time. I’m not confident any assumptions can me made from that data alone.

If I get time I can run another report for you.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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I know what desertions are, but what exactly are buys and forfeits? I’m guessing that has to do with 4v5 or something of the sort.

A buy means the other team lost but had deserters.
A forfeit means your team lost and had deserters.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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@Justin: I am glad you keep trying to improve matchmaking and everything. However, a quick forum post before you do it would be nice. Just tell us what disruption you are expecting. I do not even care if you tell us what you are up to at that time, just nice to know what to expect.

I was a conscious choice to not leave a post before the changes (there were multiple) to try and gauge community reaction without bias.

Quite a few people here tend to exaggerate, and it makes my job harder.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

In Pursuit of Knowledge: Broken event chain

in Bugs: Game, Forum, Website

Posted by: Leah Rivera.3607

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Leah Rivera.3607

Game Designer

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Soon indeed!

I just wanted to pop in and say thank you for this report. Knowing the details about the state the game is in at the time of the break is invaluable! Especially for bugs as interconnected as this one was.

It was a rare, hard to repro issue on our development tools, so thank you very much for giving me such great evidence! I hope to get a fix tested, finalized and rolled out to you guys in the near future. You guys rock!

I'm being punished

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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P.S. – I’d share my match history if it was available to me…. but if you could see it, it would show I am more often than not expected to lose not because the enemy is high MMR but because my team is very low.

64 Ladder Points, 58 Wins, 69 Losses, 1 Desertion, 5 Buys, 9 Forfeits

I did a partial-reset of ratings (meaning deviation only) the other day, and you’re ranked rating is still adjusting, so you have a wider than normal ratings range.

The partial-reset had an effect on everyone, so that’s why matchmaking has been a bit off. It should continue to settle over the next week.

I also turned profession ratings on at 0.25 percent, so if you switch professions a lot, those deviations will settle slower.

I’ll have a forum post with more details soon.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Guild Wars 2 is an actual lifestyle.

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I love this thread. I am sharing it with the entire dev team, because I think it’s a wonderful point of inspiration for those of us who are creating, to helping those who create, a game world in which players can have fun, meet friends, and have respite from the challenges of daily life.

All the best to you, Jaymee, and to you and your wife, penelopehannibal.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

So how many Revenants...

in Guild Wars 2: Heart of Thorns

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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Just spoil us some info about revenant already! rawr

Soon™

I’ll be one of those people running around on a Revenant.

Yay that means warrior finally is no longer the stepchild of gw2 and now Revenant will be.

On a more serious note, hope you’ll enjoy it, and manage to both make the class exciting, viable, all-round feel (like ele, ranger – personal opinion), and not overpowered at the same time. Please make revenant enough different from guard/warrior. I dislike both after a while of playing them cause boredom kicks in.

The Revenant is quite different from both the guardian and the warrior professions. Think a darker heavy armor class that imbues magic and power of the mists into it’s attacks, along with drawing power from past legends.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

email not registering for HOT mailing list?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m checking with our newsletter expert on this.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

please delete

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

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You can only have one of each type of node as far as I’m aware.

4vs5 PvP matches should not be counted!

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Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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(4 vs 5) match-up as default Should not be counted in lost or wins on the leader board. It’s just frustrating to loose cuz either 1 player or more is missing for what ever reason. If a player leaves in mid game or so, he till should be punished.

They don’t count toward points, or affect your MMR. However we do role defeats, forfeits, and desertions into the loss column on the leaderboard.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Guild halls

in WvW

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Much of this thread is… random.

But pretty fun.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Engineer Audio Bugs [27.01.2015]

in Bugs: Game, Forum, Website

Posted by: Keenan Sieg

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Keenan Sieg

Sound Designer

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Most of the major problems should be fixed as of today’s hotfix. If you still hear anything out of ordinary feel free to post here and I’ll be sure to look into it. Thank you again for the informative reports, everyone!

Returning player, what should I be doing?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I had a shaman build warrior for support and buffing with banners and the war horn, it seems now form what I read that’s a worthless spec and should do something else?

I see people playing this build in the game today. What makes you feel it’s no longer effective?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Update Notes - January 27, 2015

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Fixed a bug in which leaving a PvP match while zoomed in on a fixed spectator camera would not reset turn sensitivity.
  • Fixed a bug that sometimes prevented players from battling Issormir and completing the norn starting area.
  • Fixed a bug that sometimes prevented players from defeating the greater earth elemental and completing the human starting area.
  • Fixed several audio bugs that were introduced with the most recent patch.

So how many Revenants...

in Guild Wars 2: Heart of Thorns

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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I’ll be one of those people running around on a Revenant.

I will be too, so hyped for this profession, I’ll be the first repentant to do a 1v2 (im a WvW player)

Glad you are hype! I’ll race ya.

I’ll be one of those people running around on a Revenant.

Revs confirmed to be OP

Hater. I’ll make sure it’s not too crazy.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

Suggestion: player camera improvements

in Guild Wars 2 Discussion

Posted by: Branden Gee.2150

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Branden Gee.2150

PvP Gameplay Programmer

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FYI, some people use /sleep to get screenshots without their character in the picture. Automatically adjusting the camera would ruin that. If this does get implemented, could you make it an option and not something that happens automatically?

I would hope that if we were to change the /sleep height it would be included with or after a change that somehow empowers players to take screenshots.

Just a minor suggestion to add. In events like Tequatl and Triple Trouble, the camera distance is increased by a large margin, however, the ‘zone’ in which that distance applies is extremely short. That being said, I’d like to add the suggestion that those ‘zones’ for camera distance be increased for the entire event area.

For an idea of what I mean, go from Teq’s feet to north battery. Your camera will fly in torwards your character as you go to the battery.

This might actually be a bug with how we change the max camera distance. I’ve got a sticky note to look into it at some point.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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For the time being this thread is being moved to 7 days or older. Our expansion announcement was incredibly successful leading to a tidal wave of players coming back. Login tickets are the priority right now and we’re running through them at blistering speed.

Many of you will get a response/solution sent in bulk. If that response doesn’t solve your issue please reply to the email and we’ll take a look at it individually.

Many apologies to those of you still waiting.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

[API Suggestion] Server Time

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Eh, server time is just UTC. I would assume that the servers have an NTP client running, so there shouldn’t be that big of a sync issue between the GW2 servers and your local machine.

Matchmaking is incredibly unfair

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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When (time/timezone) and where did this happen (EU/NA, unranked)?

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Will Lion's Arch ever be rebuilt?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Yes.

:)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

So I heard of a thing, but is it okay?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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And yes, we do not review, vet, or approve third-party programs. Each person who wants to know whether something is acceptable needs to read the messaging that is provided and make a decision based on those comments.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

So I heard of a thing, but is it okay?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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“Here’s the Anet respond from Gaile Gray (Support Liaison)
http://www.reddit.com/r/Guildwars2/comments/10a0qk/official_response_clarifying_the_stance_on_mods/

Combat Mode(Verson 1.1) does not give you an advantage over other players and does not automate your game play, more over, it is an overlay program that does not alter the games files in any way, so technically it is not bannable. Combat Mode Ver 2.0 however, alters the game’s UI files, making it a bannable mod."

http://www.reddit.com/r/Guildwars2/comments/10a0qk/official_response_clarifying_the_stance_on_mods/

Where did I make the bolded statement? I see where I was quoted, but the final sentence? Please clarify and edit, as appropriate.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

[Bug] Arcing Slice [Warrior]

in Bugs: Game, Forum, Website

Posted by: Karl McLain

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Karl McLain

Game Designer

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Upon investigation, the damage increase has occurred, but the skill facts weren’t fully updated. We’ll incorporate a fix for these facts in the near future. Thanks for the report

-Karl

Engineer Audio Bugs [27.01.2015]

in Bugs: Game, Forum, Website

Posted by: Keenan Sieg

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Keenan Sieg

Sound Designer

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Hey evilunderling, is the sound you’re referring to with the “Call of the Wild” the electric crackle?

So how many Revenants...

in Guild Wars 2: Heart of Thorns

Posted by: Roy Cronacher

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Roy Cronacher

Game Designer

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I’ll be one of those people running around on a Revenant.

Twitter: @RoyCronacher
I work on systems, combat, skills, and balance.

BUG: Chat Panel now has pink background.

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

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Lauren Kamieniecki.6245

QA Lead

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Repairing the client should fix this for you, if not I would try reinstalling.

Long Queue Times

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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I’m doing some unannounced traffic shaping experiments.

Hopefully this will get match queuing in sync with the natural rhythm of players entering and leaving matches and improve match quality some.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

(edited by Justin ODell.9517)

Engineer Audio Bugs [27.01.2015]

in Bugs: Game, Forum, Website

Posted by: Keenan Sieg

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Keenan Sieg

Sound Designer

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Hey Sold Out, I’ve identified most of the issues except for your Grenade Barrage sound, which is sounding fine for me. Could you confirm that what you’re hearing is going away when you aren’t using your Predator?

Edit: Scratch that Sold Out, I think I see the problem.

(edited by Keenan Sieg.1493)

Engineer Audio Bugs [27.01.2015]

in Bugs: Game, Forum, Website

Posted by: Keenan Sieg

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Keenan Sieg

Sound Designer

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Thank you for the reports, everyone! Investigation is underway…

Finishers keep resetting

in Bugs: Game, Forum, Website

Posted by: Lauree Akhtar.3205

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Lauree Akhtar.3205

Producer

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Sorry guys, we’re investigating currently exactly what happened with this issue. I promise we will have a fix for this bug, but unfortunately it isn’t working right now.

Again, we’re really sorry about this mix up and confusion.

It’s been two weeks and no fix has been implemented nor information on the progress given. Having paid for a finisher, I find this delay completely unacceptable as this bug has made the use of the finisher questionable at best.

It is very difficult for us to fix bugs outside of normal build process. As you can see from today’s patch notes, we fixed the bug with today’s patch. I did not want to confirm the fix going out prior to it being an absolute sure deal, especially considering that the fix did not work last time despite our messaging.

If anyone is still having issues, please let us know.

Suggestion: player camera improvements

in Guild Wars 2 Discussion

Posted by: Branden Gee.2150

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Branden Gee.2150

PvP Gameplay Programmer

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Updating the list.

(Please note this does not mean that any of these things will happen, won’t happen, are planned to happen, and or not planned to happen)

  • First person camera
  • Increase max dolly (camera distance) distance
  • Decrease min dolly distance
  • More finite dolly control
  • Automatic camera height adjustment on /sleep emote
  • Manual camera height adjustment
  • Stop ‘random snapping’ from happening
  • Look at camera
  • Free orientation movement
  • Fix automatic camera height so that the over the shoulder camera works as it would be expected to work
  • Manual FoV adjustment
  • Look acceleration toggle
  • Keep drawing mouse cursor when right clicking toggle
  • Keybind toggle for holding right mouse down / click once to toggle option
  • Transition smoothing when spectating in PvP

Game Update Notes - January 27, 2015

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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01/27/15 – January 27th Release Notes
Release Notes:
LIVING WORLD
Rewards

  • Mordrem eye and kidney extraction devices are now available for purchase with bandit crests in the Silverwastes.

BALANCE, BUG-FIXING, POLISH
General

  • Might: The power and condition damage provided by this boon have been reduced from 35 per stack to 30.
  • Confusion: The effect of condition damage on confusion has been increased by 33% in PvE.
  • The Log-in Reward Track is now visible from the achievement summary page inside the Hero panel.

Items

  • Superior Sigil of Battle: The might granted by this item has been reduced from 3 stacks to 2 stacks.
  • Major Sigil of Battle: The might granted by this item has been reduced from 2 stacks to 1 stack.
  • Rune of the Nightmare: The duration of fear applied from the sixth piece of this rune has been reduced from 2 seconds to 1 second. Its recharge has been reduced from 90 seconds to 60 seconds.
  • Fixed a bug that caused warhorns to drop from the Piece of Guardian Gear boxes in Log-in Reward chests.
  • Fixed a bug that allowed certain items purchased from karma vendors to be salvageable.
  • Updated the icon for the Superior Sigil of Blight.

Profession Skills
Elementalist

  • Drake’s Breath: Burning applied from this skill has been reduced from 3 seconds to 2 seconds per pulse.
  • Lightning Whip: The attack point of this skill has been delayed around .1 seconds on the first and second attacks. The aftercast has been reduced by 0.2 seconds. To compensate for the increased attack-rate potential, the damage of this ability has been reduced by 10%. When used with Signet of Restoration, this ability will only heal if the second attack executes.
  • Comet: The radius of this skill has been increased from 120 to 180.
  • Shatterstone: The casting time of this skill has been reduced from 1 second to 0.5 seconds.
  • Dust Devil: The velocity of this skill’s projectile has been increased by 66%.

Engineer

  • Shrapnel Grenade: Bleed duration on this skill has been reduced from 12 seconds to 10 seconds.
  • Throw Mine: The proximity trigger for this skill has been increased from 60 to 120. Additionally, the explosion radius has been increased from 180 to 240.
  • Launch Personal Battering Ram: This skill now has a 1 second daze.

Guardian

  • Litany of Wrath: The percentage of health returned from this skill has been increased from 20% to 25%. The aftercast of this skill has been reduced by 0.5 seconds.
  • Shield of Judgment: The cooldown on this skill has been reduced from 30 seconds to 25 seconds.
  • Shield of Absorption: The cooldown on this skill has been reduced from 40 seconds to 30 seconds.
  • Zealot’s Fire: The increased cooldown component of this skill has been removed.

Mesmer

  • Deception: This skill no longer requires a target in order to cast.
  • Phantasmal Mage: The illusionary mage summoned by this skill now applies 4 stacks of confusion instead of 3 with its attack. The duration of the confusion has been increased from 3 seconds to 4 seconds. The illusionary mage’s rate of fire has been reduced by 1 second.
  • Time Warp: The cooldown on this skill has been reduced from 210 seconds to 180 seconds.
  • Illusion of Life: The cooldown on this skill has been reduced from 130 seconds to 120 seconds.
  • Phantasmal Defender: The cooldown on this skill has been reduced from 30 seconds to 25 seconds.
  • Confusing Images: The duration of confusion from this skill has been increased from 5 seconds to 7 seconds.

Necromancer

  • Locust Swarm: The casting time of this skill has been reduced from 1 second to 0.5 seconds.
  • Corrosive Poison Cloud: The casting time of this skill has been reduced from 1 second to 0.5 seconds. The cooldown on this skill has been reduced from 40 seconds to 30 seconds.
  • Signet of the Locust: The cooldown on this skill has been reduced from 60 seconds to 40 seconds. Base healing has been increased by 4%, and bonus from healing power increased by 108%.
  • Signet of Undeath: The passive life-force gain of this skill has been increased from 1% to 2%.

Ranger

  • Throw Torch: The projectile travel speed of this skill has been increased by 25%.
  • Bonfire: The base area of effect of this skill has been increased from 120 to 180.
  • Heal as One: The casting time of this skill has been reduced from 1.25 seconds to 1 second.
  • Hunter’s Call: The casting time of this skill has been reduced from 1.5 seconds to 1 second.
  • Call of the Wild: The cooldown of this skill has been reduced from 35 seconds to 30 seconds.

Thief

  • Blinding Powder: This skill no longer interrupts your own skills.
  • Dancing Dagger: The projectile speed of this skill has been increased by 33%.
  • Needle Trap: The bleed duration of this skill has been increased from 3 seconds to 10 seconds.
  • Shadow Pursuit: The duration of might granted by this skill has been increased from 5 seconds to 10 seconds.
  • Invigorating Precision: The health gain from this trait on a critical strike has been increased from 8% of damage dealt to 15%.

Warrior

  • Kill Shot: The casting time of this skill has been reduced from 1.75 seconds to 1.25 seconds.
  • Arcing Slice: The damage from this skill has been increased by 10%.
  • Brutal Shot: The casting time on this skill has been reduced from 1 second to 0.5 seconds.
  • Rush: Adjusted the animation and attack radius of this skill to hit more consistently.

Structured Player vs. Player

  • Added Rune of Scavenging.
  • Added Superior Sigil of Torment.
  • Added Sentinel Amulet.

World vs. World

  • Fixed an issue in Emerald Sanctum and Sapphire Sanctum that allowed the Enormous Mistwrought Chest to be opened without keys.
  • Fixed an issue with Garnet Sanctum’s Enormous Mistwrought Chest that prevented it from opening with a key after an attempt to open it without a key.
  • Added Empyreal Fragments to WvW jumping puzzle reward chests.

BLACK LION TRADING COMPANY GEM STORE
New Items and Promotions

  • Our end-of-season sale for Living World continues. Check out all the specials in the Promotions category of the Gem Store.
  • The Pact Fleet Survival Pack is now available in the Special category of the Gem Store for 1600 gems.
  • Lovestruck weapons are available from the Black Lion Weapon Specialist for a limited-time price of 2 Black Lion Claim Tickets. Tickets and ticket scraps can be found in Black Lion Chests.
  • Black Lion Chest drops have been updated. Keys are available in the Special category of the Gem Store for 125 gems each.
    • A new Mini Kasmeer Meade has been added as a rare drop.
    • Home instance resource nodes for mithril ore, platinum ore, ancient wood logs, ghost peppers, and Orrian truffles have been added as very rare drops.

Bug Fixes

  • Fixed a bug in which outfit dyes reset when changing outfits.
  • Fixed a bug in which finishers would sometimes reset to the default finisher after interaction with the Hero panel.

queue bug

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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I JUST NOW 10:46pm CST was end of the match, had a different bug happen.

My teammate appeared to D/C from the match – he was gone from top left corner as well as the ‘B’ screen. However he came back shortly after when looking at the ‘B’ screen he was there again, but for like 2 minutes he still never showed up in the map or even in the top left, only on the ‘B’ screen. At near the end of the match he actually loaded into the match.

He was gone for at least 2 minutes but he wasn’t missing from the ‘B’ screen for a full minute. It seems to be a scenario that it should be treated as a desertion but probably wasn’t.

I don’t see a second match. That doesn’t mean there isn’t a bug, it’s probably just related to how the details of the single match are sent or processed.

Still looking, thanks!

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Help for banned guild memebers

in Account & Technical Support

Posted by: GM Talon.8726

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GM Talon.8726

Lead Game Master

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From the Forum Code of Conduct:

You agree to the following guidelines, which will help cultivate a user-friendly environment in the Guild Wars 2 Forums:

Do not engage in personal attacks against forum moderators or ArenaNet staff. You may contact staff directly at forums@arena.net if you wish to discuss a staff member’s decision. Please note that abuse of staff members or moderators in forum posts or private messages may result in forum account termination.

Do not debate Customer Support decisions or actions. Threads or posts designed to announce, appeal, or contest your own or another player’s suspension or account termination—be it forum or game account—will be removed without notice.

Do not post on behalf of a suspended or banned user.

Do not post petitions, “I demand an answer” threads, conspiracy threads, or comments about circumventing the rules.

https://forum-en.gw2archive.eu/forum/rules

Thus, closing thread.

As a reminder, tickets are answered in the order in which they were received. Please do not submit multiple tickets about the same issue, as doing so only increases the amount of time you and others may have to wait for a reply. Additionally, tickets should only be filed by the account owner; we can only speak with the account owner in regard to their account.

[SELFSOLVED] problem with 1-2 files remaining

in Account & Technical Support

Posted by: Chris Cleary

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Chris Cleary

Game Security Lead

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Looks like this probably seems to be somewhat localized to Thailand, good to know that the fix is working for most people. I’ll escalate this internally today and see what we can do. My apologies for players stuck at 1 file remaining. There is another build today, I’m hoping that will fix issues with a new dist list.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

queue bug

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Do you happen to remember the time? In general, if you can tell me that, the timezone, the account (if not the one you’re posting from), and the datacenter (NA/EU) it goes a long way toward helping me find issues faster.

I know you said you ‘just’ had the bug, but the relative time the forum uses, and however long it took you to post, makes it harder for me to narrow down a game when there can be any numbers of games played in that time window.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

(edited by Justin ODell.9517)

Remove foefire from map choice....

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Justin you should target your query to matches where there are MMR outliers of some kind. 5 v 4+1 in the top quartile of players for example.

I enjoy advice like this. I wrote a ladder sim a week or so ago that basically replays the season with different rules. I’ve also found it a very handy, and faster, way to get stats out of the data. Been adding all sorts of reports to it as I get time.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

HoT locations should get own music themes

in Guild Wars 2: Heart of Thorns

Posted by: Maclaine Diemer

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Maclaine Diemer

Composer

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Hi gang. Glad you’re all already excited for some new music. There will be plenty of new music for HoT, you can count on it. I’m working on some right now! There was a little taste of it in the PAX South announcement as well, though not all of it made it through the live stream.

Selling on the LFG

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Selling items using the LFG Tool is a very bad idea. The tool was not intended for that purpose, and those who use it are not protected from scams, rip-offs, and general heartbreak.

Sure, if someone rips you off and CS can verify it, they’ll take action against the scammer. But they cannot return the item.

I know I sound all rah-rah when I say “Use the TP” but I’m a player too, and I pay the fees, and darn it, it’s a small price to pay — literally — to avoid the ripoffs that happen when someone decides to take a risk to avoid the fees.

Today is one example of the badness of using the LFG Tool: I got a very heartfelt PM this afternoon from someone who had The Flameseeker Prophecies — yes, a bloomin’ Flameseeker! — stolen from him by a scammer using the LFG Tool to identify potential victims. He knows now and will never forget: You should never, ever, ever use the LFG tool for trades.

Whether it’s the two-copper piece of junk or the legendary of your dreams, please sell it through the safe, secure, and intended methods offered within the game.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

[API Suggestion/RFE] Event API wishlist

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Now that the new daily quest system is in place, it would be great to be able to see what today’s PvE dailies are before I get home, so I know whether to budget time for them or just a quick login before moving to other things. (I’m not sure if the PvP ones would be useful to folks who do that; the WvW ones seem generic enough that one wouldn’t plan one’s evening around them).

That’s a pretty good idea. I can’t promise results, but I’ll look into that.

[Proposal] Structured PvP API

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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This is definitely something I’d like to see — there’s a huge amount of things that could be done with this. I’m thinking something along the lines of automated duel ladders via a password-protected/guild-only custom arena with an external web interface for match-making and gloating.

For ranked matches, I’m pretty sure we can’t provide data during the match — since you’d be able to inspect your opponent’s builds pre-match-start and other shenanigans. There may be other issues w.r.t. privacy/build secrecy. For hotjoins it’s no big deal since you can see everything in spectate mode; however, it’d be providing an advantage for ranked matches, which is probably something we don’t want. I’m not really sure.

Finally, there’s an issue of data retention — I’m not sure how much historical data we can feasibly store, but there’s a limit somewhere. It’d be on the application developer’s end to archive data, that’s just not something we can do.

Anyway, I don’t know if/when we’ll be able to implement it (or even which parts will come to light), but it’s an endpoint I really want, at least.

Double Evon in LA

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

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Lauren Kamieniecki.6245

QA Lead

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Double your Evons double your fun?

Thanks for the report!

Changes to API with HoT expansion?

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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We’ll try our best to keep everything working without changes on the application end. I don’t know if there’s going to be any HoT-related changes, but there definitely are some warts I’d like to see fixed, which include:

  • The “Outfit” consumable’s type is currently listed as “Unknown”.
  • Boon/Condi Duration isn’t listed in the infix_upgrade’s attributes, but rather in a string.
  • Some other stuff I’m forgetting.

Since these change the values of existing fields we’re returning, I personally consider them breaking changes and would like to (eventually) figure out a good way to make them to the v2 endpoint. It’s not really on the immediate list of things to do, though. If we do plan on breaking stuff in the future, we’ll probably post a topic about it to get feedback on the change before deploying it.

I think changes that add completely new fields to existing objects are non-breaking, e.g., if we add a “learned_from” field to v2/recipes that contains a list of item_ids (from which the recipe can be learned), I don’t currently think it’d be a big deal. I kind of feel the same way about flags — if there’s some flag we missed, I wouldn’t really consider it a breaking change to add it in — but I can definitely see the argument to the contrary there.

Let me know if that sounds crazy.

My friend can't mail with attachments?

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

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Lauren Kamieniecki.6245

QA Lead

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How old is your friends account?

Questions about Pricing and Payment [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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For the record, I don’t personally care if it takes dollars, gems or three goats and a chicken, I will be among the first in line to buy the new expansion. I was just curious to know how gems worked based on what I had read in the past.

You guys rock.

Wow, that is a tempting offer. Can you toss in bulk bag of cherries and a couple of sprigs of lemongrass to sweeten the deal?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Questions about Pricing and Payment [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks, John!

I want to be clear that this is a side discussion and does not impact the actual matter of pricing. As the FAQ points out:

Q: Is the expansion “buy to play”?
A: Guild Wars 2: Heart of Thorns is a paid expansion to Guild Wars 2, but once you buy it, there are no subscription fees. This means that you can continue playing and access future updates for Guild Wars 2: Heart of Thorns with no subscription fee.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)