Guild Wars 2

Palador.2170:

I reported a charr armor bug yesterday through the in-game bug report. Is that enough, or does it need to be posted in that thread as well?

In-game reports are read and used to check against existing bug reports in the system, so that’s good. Thanks for asking!

Basaltface — You are absolutely not ranting, and I admire the details. Thank you.

Scoobaniec — I see the point you’re making.

Ben — Oh I forgot the footprints! That’s Charr, yes?

Brate.8406:

Wife and I probably missed out on tickets (would love to have gone) but we live in San Antonio and will be at the after party. If a tall bald guy offers to buy you a margarita then that’s likely me.

That is so sweet of you! Sadly, I am not going to San Antonio, so will be unable to accept your kind offer. May I take a raincheck? I really hope to attend in the future!

JackDaniels.1697:

I’m sorry, but I have no choice but to use my time travel machine to Saturday. This wait is killing me!

If Sherman and Mr. Peabody had the WayBACK Machine, it would be fun to have a LittleBitForward machine, eh?

Donari.5237:

I think a lot of this advice is for people that haven’t got the physical passes yet and need to pick them up at registration. But pass or no pass, the line to enter that hall will be forming asap, so you’ll want to be there early enough to get some choice of seating.

Also the passes, as I understand it, are to the convention as a whole. I’d be surprised if one hall has room for everyone, so the sooner you’re in line to get into the panel the better.

(I’m so psyched for my guildie who snagged a VIFF invite! She’s been beyond giddy).

Oh wow, glad your guildie is going!

You make an excellent point: The earlier the better. I’d rather hang out in line and be assured of snagging a seat then hang out in line while someone else is sitting at the presentation. I’m advising people to think about picking up their passes the day before, if they’re able to do so, but by all means allowing lots of time to get the con pass, get to the theatre, and get seated.

Bernie.8674:

Soren.9316:

I can 2nd that (SDCC regular right here =p). Saturday tends to be the busiest day out of the entire weekend so you are definitely going to want to be there early. Popular panels and events will generally have people lining up well in advance of the panel start time and I’d hedge my bets on lines starting to form for the GW2 panel as soon as the doors open what with the hype train and all.

When I received my plastic badges in the mail they said those were all I needed to get in. Am I going to need to exchange those for another type of pass? My impression was that the only thing I would need to pick up was a lanyard at the gate.

Bernie, you’ll be fine. Al are welcome at the presentation about Guild Wars 2 just with their PAX South pass. (Well, subject to theatre capacity, of course.) A fan just needs to get in line and they’re welcome to attend.

You are on our guest list for the presentation, so you’ll have special seating. Just follow the instructions I sent you and we’ll look for you in the VIFF group!

Reviewing thread and forwarding concerns.

Hey, we love Charr, don’t think anything different! (Just as we adore Asura. Preferably sauteed with a little white wine. Ok, ok, I kid! )

Have you folks posted in this thread? https://forum-en.gw2archive.eu/forum/support/bugs/Issues-with-character-art-weapons-or-armor-2/first

I’m not trying to brush off the concerns, but I believe that thread is tracked often and I’d like to make sure that the issues you’re experiencing are visible in a thread dedicated to general art issues of this sort. This forum, being GW2 discussion, isn’t really adapted to bug reports, but you’re welcome to continue the discussion if you desire.

I’ll see if there’s any update on the bug thread that we can provide.

dmark.6758:

Hi im new to gw2 and i was wondering if u can purchase gw2 gems with prepaid american express card?

I think that may be possible, but I have not done it personally. You can look at the site for purchases (click the Black Lion image in the upper left in the game) to review your payment options. (You should be able to do this without finalizing the sale, of course.)

If given sufficient information, the team will try to identify and take action on someone who takes advantage of another player. In most cases, they close the account of the scammer. However, since the person who scammed you of gold was using your friend’s account, I am not sure what the team would be able to do that would not negatively impact your friend.

You may continue to discuss this in your ticket, but there’s nothing to be accomplished with a forum thread because the situation is quite unusual and doesn’t really pertain to others. I can assure you, however, that there is no lack of willingness to take action on scammers when it’s possible to do so!

Solstice.1097:

unless i added onto a duration that existed already and its a LILO setup???

That’s an interesting idea, I’m not sure how that works…

Sins.4782:

On a related note, I’d like to know why I’m sometimes in combat on respawn, having to deal with the combat speed debuff when leaving base.

Maybe you applied a 16 second damaging condition before you died?

As for the random damage, it’s only a visual bug with floaters. I see it occasionally, but it doesn’t put me in combat.

Zaxares.5419:

Gaile, just a quick clarification. When we report these “Account Will Be Shut Down Inform” in-game mails, do you want us to report them as:

- Scamming
- Botting
- Gold Selling

Which would garner action the quickest?

Excellent question, and thanks for asking!

Report for “Gold Selling” and they will be given close attention. Ultimately, these phony mails are sent by RMT companies who are trying to steal accounts in order to strip them of gold and goods to sell, so gold sellers they are!

Hey everyone,

I know that there are a handful of you all that are still experiencing issues with the Black Lion Trading Company. We have had some players have success by deleting the local.dat file and/or resetting IE settings.

If you would like to try to see if either of these work I will provide the how-to info below:

Delete local.dat file:

1. Start the Guild Wars 2 launcher.
2. Uncheck “Remember Account Name.”
3. Uncheck “Remember Password.”
4. Close the launcher.
5. Navigate to the location "C:\Users\YOUR USERNAME\AppData\Roaming\Guild Wars 2
6. Locate and delete the file local.dat from this folder.
7. Start the launcher again and attempt to log in to the game.

Reset IE Settings:

1. Within Internet Explorer click on “Tools” and select “Internet Options.”
2. Click the “Security Tab”
3. Click through the 4 different zones, one by one. So first, click on “Internet” and select “Default Level.” Then click on “Local Internet” and click on “Default level” doing this for all four options listed.
4. Click the “Connections” tab.
5. Click on “Lan Settings.”
6. Check-mark “Automatically detect settings” and click “Ok.”
7. Click the “Advanced” tab at the end.
8. Click “Restore Advanced Settings” then click “Reset” under the heading “Reset Internet Explorer Settings.”
9. (Optional) – Check mark “Delete personal settings” if you do not have anything you want to save and would like a clean reset.
Once completed, please click “Ok” and try the Black Lion Trading Company again.

If neither of these suggestions work, please hang tight. We have people looking into this and they will provide an update once one is available.

Uhh, hmm. This might not be as simple as I’d assumed — take, for example, Dusk and Naegling which share the same skin — their item icons take precedence over their skin icons (specifically, Naegling’s icon appears to override its skin’s icon). I’m guessing there’s a flag that we’re not checking which toggles the override behavior.

EDIT: eh, nevermind, the icon for Naegling should be the same as Dusks; just an instance where the wiki is returning bad data from the API.

Whoops, yeah, that’s a bug. Apparently the item has a different icon than it’s default skin, which is unusual. The API code is wrongly making the item’s icon have priority over the skin’s icon — not sure when the fix will land but you can work around it in the meanwhile by pulling the default skin’s icon instead (e.g.,/v2/skins/5605).

We’re looking into this at the moment. I’ll update this thread again once I have more to share. Apologies for the inconvenience, everyone!

If you’re still having issues submitting a ticket, please try using a different browser. If you’re still getting the same error message, let us know here so we can look into it.

Plagiarised.2865:

Konig Des Todes.2086:

And I recall it being said somewhere that there was 1 Firstborn sylvari born per cycle per day (thus 4 sylvari every 24 hours over 72 hours).

Konig, I cannot find this information anywhere. I have been digging for days now, with no avail. I am beginning to be really skeptical of such a statement.

Yes, if you could cite the in-game reference that would help. Thanks much.

Konig Des Todes.2086:

The writers shouldn’t have to explain themselves and their story’s “inconsistencies and confusions” after every release like we’ve seen Angel (and sometimes Bobby) doing after each story release since Escape from Lion’s Arch. When you get to that point… you’re doing something wrong.

Either that, or perhaps we’re just trying to interact with our community and join in on the discussion.

Looks like multiple people in Thailand are having issues, can one of you please do a tracert to 62.154.232.187 and 151.249.90.138 and private message me the results?

Maugetarr.6823:

That’s an interesting way to display the differences. At first I thought the MAMM was dragging the team up too much before realizing the scales on the y and x axis were slightly different to emphasize the curves of the lines. It’s cool that the geometric mean has a little more volitility when all of players are around the same skill levels while the MAMM has more volitility in the higher differences.

Could you maybe apply the geometric one to people queuing solo to limit their highest value while applying the MAMM to premades to account for the communication between higher and lower mmr people in the premade?

They shouldn’t be at different scales. Here is one with them overlayed.

Arietta The Broken.1875:

day no. 28 of horrible match ups vs full teams. \o/

In the last 7 days you’ve had 175 games played in unranked arena. That’s made up of 82 victories, 13 buys, 73 defeats, 6 forfeits, and 1 desertion… that’s 95 wins to 80 losses. Of the 175 games only 4 times were you stacked against pre-mades and did not have an equivalent pre-made on your team.

Your parties, their parties, prediction, result, your score, their score, rating diff, rank diff.
1. 1112 5 60.1600 Victory 500 352 124.0 0.0
2. 1112 14 52.5000 Victory 500 171 35.0 23.0
3. 11111 14 50.0000 Desertion 176 501 70.0 -10.0
4. 11111 5 54.6900 Defeat 353 500 103.0 8.0

In #1 and #2, you had the MMR advantage and won. In #3 you deserted and your team lost. In #4 you lost but had the rating and rank advantage.

Rising Dusk.2408:

Justin ODell.9517:

Hey…. you had a 5% chance of winning. Don’t blame me if you couldn’t pull it off.

Any game where a team has a less than 30% chance of winning shouldn’t even be allowed to happen. I get that all of the other details of matchmaking are important, but match-ups like that are really the ones that result in the worst play experiences.

I literally just had one myself, so yeah, I feel you BLU.

I also agree, but I also have to balance it with queue times. In all likelihood, the other team probably spent around 6-8 minutes in the queue before it would even begin to consider making a match like that.

I am tracking these sort of matches, and am working to figure out exactly what we can do to improve the situation w/o bloating queue times to absurd levels.

Titus.4285:

ekarat.1085:

Minor errors do come up occasionally. These don’t seem so bad to me.

mtpelion.4562:

The problem is that to a lore-fanatic (…) even the smallest breach of the universe is seen as a catastrophic end of times type deal. …but boy do they get old after a while.

You’re both right. We are fanatic about the lore, I’ll gladly admit it
The whole point of this “mapping project” though, is not to criticize ANet – it’s to help them. Let there be no doubt about that.

This makes me very happy because it allows people to channel their energy into something positive—working together to improve the game. Remember that continuity error that went live in episode 7? That was a bug, a mistake. Someone pointed it out. We investigated it and then corrected it.

I don’t know if all the existing issues would be as simple to fix, but if we had a centralized list that quoted two items that were at odds with each other we could investigate them when time allowed.

I threw together these three plots of the three most interesting ways of getting the mean of a team. The geometric mean, the (regular) arithmetic mean, and the mass average.

Y is the adjusted mean of the team, X is the 5th member on a range from 1000 to 3000.

Hopefully this gives you a better idea how each type works.

BLUna.7928:

Game ended at approximately 9:18 PM Eastern, and was played on this account.

I will admit before going on that matchmaking has been better since the patch (been keeping a spreadsheet of match data) but I just queued into something that confuses me on how it was even able to pop. Details below:

• Full premade vs full solo players.
• Premade has decent comp.
• Solos (my team) have 2 mesmers and 2 thieves.
• 4v5, our team’s fifth never even loaded into the map.

Putting the 4v5 aside for the time being, why was a comp with 2 thieves and 2 mesmers even allowed to be put against a full premade? Ill provide a screenshot of the aftergame screen as soon as my stream catches up to it on the vod. Was just a bit upsetting. The worst part was everyone in the match unanimously agreed there was no point in even attempting the match. I ended up AFKing to grab a drink. :/

Hey…. you had a 5% chance of winning. Don’t blame me if you couldn’t pull it off.

In all seriousness, it probably happened due to limited availability at that end of the distribution.

As for the profession duplicates, that’s because I had to weaken that scoring because the profession dailies were stressing the system and causing bad matches when it came to MMR and party size.

Archaon.9524:

Justin…please…

Archaon…please…explain. I’m busy, it helps if you point me in the right direction.

I wouldn’t think meta-builds are something you should expect in unranked. It’s more casual, so I would assume more people are willing to play whatever they want and experiment, instead of going with what is most optimal.

TPMN.1483:

The solo q needs a different MMR than when running as a team MMR or 2-3 premade MMR.

I was considering this a while back. You could do a linear interpolation between the solo MMR and team MMR based on the number of players in the party.

I haven’t thought about it since then, so it would be good to get people’s impression.

Our QA Team is investigating this. Thank you for the details you’ve provided.

This is a bug. I know that’s no surprise to you, but I wanted to confirm.

This should be addressed soon. Thanks for your detailed report.

The pictured shirt looks as if it’s our staff member shirt. But I do think we’re looking into making shirts in the future! I’ll let folks know on the forums when they’re available.

Thanks for asking.

(You could make one for yourself because it would be for private, non-profit use. The same would not be true of a third-party manufacturer doing the same or of a site using a template that a player made up for him- or herself and the company then used to sell additional shirts. Those companies would be a breach of copyright law and we do pursue such matters to protect our copyrights and trademarks.)

What are your system specs and are your drivers up to date?

What graphic settings are you running at?

Hi!

You should read this blog post. Things have evolved since then, but the general design is still relevant: https://www.guildwars2.com/en/news/introducing-the-megaserver-system/

Maugetarr.6823:

I didn’t run the numbers before, but that first team has a weight average of 2066, while the other team has a weight average of 1518. This produces a PDI of 1.3 and 1 respectively, showing that even though they have the same number average, the first is being lowered by having 2 low mmr players.

OK, I think I understand the concept.

I think what you’re suggesting is using the mass average molecular mass formula.
http://en.wikipedia.org/wiki/Molar_mass_distribution#Mass_average_molar_mass

MAMM = (a^2+b^2+c^2+d^2+e^2) / (a+b+c+d+e)
Team 1: 2068
Team 2: 1520

I’m not sure how we would incorporate the PDI.

Maugetarr.6823:

Have you thought about using a (molecular) weight versus (molecular) number average like in polymer science? You could use the equivalent of the polydispersity for the system to see how the team values are skewed to the upper or lower mmr values.

Simplistic overview of weight versus number average :
http://www.pslc.ws/macrog/weight.htm

Polydispersity Overview:

http://en.m.wikipedia.org/wiki/Dispersity

Taking a bit to absorb the concept, in the mean time could you tell us what this would look like for the example?

Macmoarning.3208:

Grow up, you read one line and immediately came to a conclusion. I have two accounts, I didn’t know that was important from which one I post my opinion

Actually he reached to conclusion : you have another acount OR you’re a liar. You linked it.

Can we calm this down. I was not trying to call out rainbow.4695.

We’re actually doing a decent job matching by party size, so Iwas curious if their experience could be explained by a known issue, or if it was something new.

Aphrodite.6851:

Today our team played 5 pvp ranked games .
and 5 win.
But LB show 4 win 1 lose.

Looking at your game history, your team definitely had 5 victories on Jan 19th, but someone had a desertion for the second game, so the entire party was also marked as desertion which is included in the loss column.

To get marked as a deserter you must have been disconnected from the game for a cumulative 60 seconds.

We mark the entire party as deserters to prevent exploits where one member of the party will desert to invalidate the result for the rest of their party. We will be changing this soon so that the other party members do not get marked as deserters if their team wins, but the player that was disconnected for a full minute will always get deserter standing.

Soren.9316:

Donari.5237:

I am going to state the obvious, but if it saves just one person from being very unhappy on Saturday, it is obviousness well stated.

Do not expect to enter the convention quickly. Large cons tend to have long lines at registration. If you arrive 15 minutes before the panel begins planning to just pick up your day pass and waltz on in to find a seat, you’ll end up missing out.

I don’t know how PAX runs these things, but if there is any feasible way to collect your day pass the night before so you can walk right in Saturday morning, you’ll want to do that. Otherwise try to be there as early as you can.

I can 2nd that (SDCC regular right here =p). Saturday tends to be the busiest day out of the entire weekend so you are definitely going to want to be there early. Popular panels and events will generally have people lining up well in advance of the panel start time and I’d hedge my bets on lines starting to form for the GW2 panel as soon as the doors open what with the hype train and all.

Soren — I fixed that for you.

…lines starting to form for the GW2 panel as soon as the doors open what with the hype train keen anticipation of the presentation and all.

:)

Yes, this is something that we may request for certain occasions and is not at all out of the ordinary. Some issues require us to see what it is exactly that you are encountering since it may be an anomaly that we otherwise wouldn’t be able to identify.

Laserbolt.6731:

So desertions should not end the discussion.

I agree, and I did not mean to imply that. I was merely pointing out that these sort of examples are far more likely to be an issue when dealing with pre-mades, and not a matchmaking flaw.

We are actually suggesting that our guests try to pick up their tickets on Friday, if at all possible. Obviously people driving from a distance won’t be able to do that, but if you’re local — and many of those on my list are — you could consider popping over to get the pass on Friday, during lunch, etc. The hours of will call are pretty broad, as Mark said, but you could look on the website to ensure they will be available to give you your Saturday pass at a time of your convenience.

Thanks for posting, Donari — you made really good points. There’s nothing more upsetting than to have tickets for an event and be standing in line when it happens!
We want all our Guild Wars 2 fans in the theatre in plenty of time for the presentation!

PAX will call traditionally opens Thursday afternoon and remains open through most of the weekend. It is definitely a good idea to get there early to get your pass in hand as soon as you can.

Solstice.1097:

methinks math should not allow 1 team to have both extremely high and extremely low MMR players.

Well, Laserbolt.6731’s example is pretty extreme. The matchmaker shouldn’t ever produce the example in this thread with all solos.

The reason for the original example (in another) thread was because it was a pre-made team that contained 4 higher MMR players, and 1 player with an artificially low MMR (due to desertions).

Adding the math for a few of the suggestions I’ve seen.

Geometric Mean = (a*b*c*d*e)^(1/5)
Team 1: 1273
Team 2: 1517

Center = (min(a,b,c,d,e)+max(a,b,c,d,e))/2
Team 1: 1450
Team 2: 1525

Median = c
Team 1: 2200
Team 2: 1500

Before saying one is superior, try finding contradicting examples.

For example, I don’t like median for instances like this:
(2500, 2500, 1500, 1500, 1500) vs (1500, 1500, 1500, 1500, 1500)
Both have a median of 1500, but clearly team 1 would have the advantage.

Chukree.1756:

Your leader board is ridiculous and undermines any form of competitive plays. It’s a farm board, where loses means kitten even. Take a look at my current rank. Only guy in the top with a win % at 88. My wins are far more superior than any current player on the leaderboard, and my loses are very few, meaning that my rank points shouldn’t have been deducted in any way. People with the same wins and a shocking multiplication of 5 times in losses, have, for some ridiculous reason, more points than I do. I have even experienced people getting points for their loses on the leaderboard. It’s a joke. Not feeling a need to be rude, I just think that is inevitable.

You’re certainly entitled to your opinion, and we are aware of this criticism.

We’re currently simulating various rule changes by replaying data from the test season, so if you have any ideas on how to improve things please feel free to share them.

We’ll also be creating a postmortem thread for the test season soon, but we’ve been really busy and haven’t had time to prepare for it yet.

insanemaniac.2456:

do you hold on to historical mmr records from like a month or 2 ago?

We have logs of every game and every time your rating changes, but those are not stored with the database that contains the current player data.

If you’re thinking we could roll back to a specific point in time, it’s possible but probably not worth doing. It would be easier to just use team arena rating, which is what we used when we imported player data from the old system (which happened on and after Dec 2nd).

Tao.5096:

Matchmaking isn’t that bad actually.
If I’ll solo or duo queue, final score is around 470:500.
Obviously it happens, when we get 500:120, but it’s rare occurrence since last update of the matchmaking.

Justin, it’s possible to make size team matchmaking and add a rule to fit the rating.

For example, could make like this:

• each team is made with rating in certain range(+/- 100)
• teams would be grouped with similar rating value (+/- 100)

That system could avoid going full premades who are veteran players with High rating vs premades that are rather casual and their rating is somewhere in the middle.

The only downside I can think of, is increased waiting time for system to match teams properly.

The system already does this to a degree, though not in discrete windows. The thing that can throw it off are the fail-safes in place to prevent players from being a queue for too long.

insanemaniac.2456:

rollback?

reset seems… idk i dont think itd be effective?

Well, there are other options.

• We could reset just the deviation
• We could offset the rating so that the new rating minus a reset deviation of 350 is equivalent to the old rating minus deviation.
• We could copy team arena, solo arena ratings, or an average of the two.

Etc.. If you have a good idea, let me know.