Dev Tracker

Pax South Stream Discussion

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I can’t wait to see how badly they decimate GW1 lore.

Oh now, why so negative! I think the writing team has been very respectful of and inclusive of Guild Wars lore and I see no reason to doubt they’ll incorporate it into Heart of Thorns with equal care.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Just one legendary tease!!

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Agree with you Lindelle! That is one awesome-looking weapon!

<—- loves ravens.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Anyone have a link to the announcement?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This: http://www.twitch.tv/guildwars2/c/5954011

The hour long announcement of HoT at PAX.

Thanks for that link, too, Aidan!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Wars 2 HoT Release Date? [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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As expressed in the FAQ:

Q: When will Guild Wars 2: Heart of Thorns launch?

A: We’ll announce the official launch date when we can. Check back at http://heartofthorns.guildwars2.com for the latest updates.

We’re as thrilled about HoT as you are — thanks for sharing your excitement!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Anyone have a link to the announcement?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I think this would help?

Website: https://heartofthorns.guildwars2.com/en

Heart of Thorns sub-forum: https://forum-en.gw2archive.eu/forum/game/hot

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Thank you anet!!!!!!!!

in Guild Wars 2 Discussion

Posted by: Regina Buenaobra

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Regina Buenaobra

Content Marketing Lead

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You’re welcome. :-)

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

Guild Wars 2 HoT Release Date? [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Regina Buenaobra

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Regina Buenaobra

Content Marketing Lead

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Guild Wars 2: Heart of Thorns will be released when it’s ready.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

"HoT is not an expansion."

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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No need to quote or name call, please. There were a lot of people who didn’t believe we’d ever do an XP, who believed that Heart of Thorns wouldn’t be one, or any combination of other beliefs. They were mistaken, but they were entitled to present their opinions then as they may present them now.

And I admit, I saw a post or three building up to announcement and thought how nice it would be to come back and say “Oh ye of little faith” or “Ya gotta believe in the team” or any number of other such things.

But I have risen above such base impulses and I invite you to do the same.

Because this is all a bit off-topic now, we’ll close.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Revenant Legends - Who would you channel?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Wait, Prince Rurik? So he can lead you on a merry chase again, all the while telling you touching stories of his youth?

As a boy I spent much time in these lands. Look at them now.

Yes, I admit it, I busted up at that! So glad you got the reference. Good times chasing Rurik through Ascalon, eh?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Questions about Pricing and Payment [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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~ snip~

People without money can get it with gold (anet still get paid though, by people that would have gone through gold sellers)…

I may be reading this wrong, but we don’t make a cent from people who buy gold through gold sellers. The only transaction that benefits ArenaNet and funds our continued support of our games and the development of new content and the expansion pack is the sale of gems through the Black Lion Trading Company.

If I misread, I apologize. But I’d never want someone to believe that buying from any random real-money trading company somehow benefits us. Such transactions actually costs us money because we have to take out the account thieves related to RMT, remove the advertising spammers, spend time tracking and dealing with people illegally trying to profit from our content, and so forth.

Thanks for letting me clarify: If you want your gold purchase to benefit ArenaNet — to support our games, to fund future development — please purchase directly and only through the Black Lion Trading Company and/or our official Gem Store.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

It's going to be a long wait...

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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That was my thought originally. When their team was smaller in size, they could ship 1 complete expansion every 6 month with the GW1 model, with complete campains, professions, maps, new skills, etc.

This is a common misconception and, being a bit of an “unofficial historian” for ArenaNet, I want to post the actual release dates for our games and the one expansion we’ve released so far:

  • Guild Wars: April 28, 2004
  • Guild Wars Factions (second standalone campaign): April 28, 2005
  • Guild Wars Nightfall (third standalone campaign): October 27, 2006
  • Guild Wars: Eye of the North (first and only expansion pack): October 27, 2006

Then:

  • Guild Wars 2: August 28, 2012

Your mileage may have varied by a few days if you pre-ordered a game or the expansion pack, but those are the official release dates and as you can see at no time did we have a release cadence of every six months.

Just setting the record straight.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Questions you want Answered

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I was looking at all the questions and wondering what I could merge, but I feel that each should stand alone for now because I don’t want to cause too much confusion with merges of potentially unrelated comments or questions.

We may be able to come up with a better format for questions, but as I mentioned, the “deep dives” into the features will start up in a few weeks and those will give a lot of desired info!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Questions you want Answered

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Gathering questions may not be a bad idea, but I can tell you that until we release the “deep dives” into each feature, there won’t be a lot that we can answer in response to specific questions. Still and all, a thread that tries to gather things together is perfectly fine with me!

P.S. No worries on the sex/gender thing, JoshuaRAWR, it’s a common misconception and a lot of people refer to me as “he” until I set them straight. If I bother to do. I mean, end of the day it really doesn’t matter too much either way in an Internetz sense.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Revenant Legends - Who would you channel?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Wait, Prince Rurik? So he can lead you on a merry chase again, all the while telling you touching stories of his youth?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Shut Up And Take My Money

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Gaile are you allowed to tell me if we will be getting extra character slots with the expansion, like in GW1, or will we need to purchase them through the gem store?

I don’t know the answer to that, sorry. But I will add it to my “question list” that I’m building.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Questions about Pricing and Payment [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

6 Weeks

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Guys, you’re free to speculate all you want about release dates. What I ask you to do is not post a speculative release date as a fact. Don’t put “XX release date” without some sort of indication that it’s your opinion, guess, best estimate based on ABC reasons, or whatever.

We will give a date, and until WE give a date, all dates are speculative, so please make that clear to avoid confusion. Thank you!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Are Masteries limited to just the jungles?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Gaile, are you able to say when some answers will be forthcoming? Like, “this week we’ll start answering your questions,” as opposed to “in the time before the expansion, we’ll answer all your questions.” After all, we could be a year away from HoT.

I’m sure some systems are still under development (guild halls had a lot of line art in the trailer) and final answers cannot be provided, but it would be oh so nice to know when we can start learning more.

I believe you will start to learn more in early February.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Account Access Tickets

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Our login ticket volume is exploding. =D

Please be patient and we’ll get to you as soon as we can. The team is on overtime (literally) to get you all playing asap!

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Do we HAVE TO buy it?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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can you please clarify if each account requires an expansion purchase?

Debating on getting an char expansion slot or a second account.

Since separate accounts are not (and cannot be) linked, one expansion cannot cover multiple accounts. So yes, each Guild Wars 2 account that you wanted to access Heart of Thorns would require a purchase. If you had multiple accounts, you would not be required to purchase an expansion for each account. But… I think you’re gonna want to.

You guys are asking really good questions, and I wish I had the answers, but I don’t. We are going to start up on a lot of “deep dives” in the future, and I’m going to gather questions from the forums over the weekend and pass them along!

Hold on there Gaile. You gonna have have hard time with all the hype now! (/me sends a cup of a virtual hot chocolate to keep up the spirit)

Seriously, this is an extremely happy time for me! I love being able to talk about even more things on the forums and with fans in the game and, well, I’m just stoked about all this and delighted that y’all are in the know about Heart of Thorns!!

~ sips hot chocolate gratefully ~

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Mac / Win simultaneous release/availability?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I just want you to be sure to understand that I’m just saying that I don’t know the answer to this. We can see that you would like to know more and we’ll try to get that info when it’s possible to do so.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Are Masteries limited to just the jungles?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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There wasn’t this level of detail today because there were so many topics to talk about! However, we’ll have a lot of details about Masteries in the future and I feel sure your questions will be answered then.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Mac / Win simultaneous release/availability?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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That’s a good question. I’ll add that to my list of things to ask about, although I should say we won’t have answers to everything immediately.

Glad you’re excited about the announcement!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

When can we pre-order?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I want it! What will you accept as payment? My wife or is it a cash only sort of deal?

I’m just putting my relatives on Ebay, I’m all ready to pre-order

I love your enthusiasm, but I’d suggest you keep your family members close. (And your guildies closer. No I did not just say that. )

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

6 Weeks

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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There will be a demo at PAX East and we look forward to sharing with you there!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Halls for solo player guilds?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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We will be posting comprehensive details about each feature, and I believe you’ll get the info you need when that happens in the future. You can certainly follow up on that “deep dive” with questions if they are not covered in the article.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Do we HAVE TO buy it?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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You guys are asking really good questions, and I wish I had the answers, but I don’t. We are going to start up on a lot of “deep dives” in the future, and I’m going to gather questions from the forums over the weekend and pass them along!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Shut Up And Take My Money

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I can’t stop watching the trailer, never been so hyped up for an expansion before.

This is HUGE for Gw2.

I know: Guild Wars 2: Heart of Thorns trailer on endless stream…. <3 <3 <3 !!

calm down man… it’s just a …

SHUT UP AND TAKE MY MONEY TOO!

Pffft, you guys get too excited about a couple of features we still know almost nothing abOH MY GOD SPECIALIZATIONS SHUT UP AND TAKE MY MONEY!!!

I see what you did there.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

When can we pre-order?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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My wallet is ready

That’s sweet, Karizee. We’ll let you know as soon as we’re able to do so!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Expansion WvW Content

in WvW

Posted by: Devon

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Devon

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You will all get to see a lot more of the map soon. We’ve certainly tried to learn lessons from the original map as well as Edge of the Mists in order to take this new version to a new level for WvW.

WvW Community gets another EotM

in WvW

Posted by: Devon

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Devon

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I appreciate that you are interested in finding out more of what will be in the new map, but we didn’t show anything about it in the trailer that could lead you to the conclusions here. We’ll be talking about it a lot more and showing it off soon. At the least I’d hope you can reserve judgement until then.

My thoughts on the expansion

in PvP

Posted by: Devon

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Devon

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But why no game mode that’s small scale of 5 players and under? The majority of the pvp community have been just begging for another game mode for years that’s competitive, small scale, and not conquest, and not revolving around holding a point or standing within a small vicinity.
Countless

We’ll have more to say about Stronghold in the coming weeks, but I will say you’ve misinterpreted what Colin said about the scope of the mode.

Live Heart of Thorns Pax forum thread

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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well.. nothing more to say then hype train runs at all engines…. lightspeed ahead. Take my kittening money, heck take my clothes and my family too!

I nearly snorted my mocha with this one. ~thumbs up~

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Too many Unanswered Questions

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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https://help.guildwars2.com/entries/105801626-General-Guild-Wars-2-Heart-of-Thorns-Questions

Ok this helps a lot, :s though this should be right on the main website not buried in faqs. This is pretty important value proposition stuff right here that’ll determine whether lots of people will get this expansion.

You’re suggesting a link to this FAQ from the HoT website? I’ll pass that along, thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Do we HAVE TO buy it?

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I think you’ll find helpful info here: https://help.guildwars2.com/home

However, I see your point: You are asking, “Do I need to purchase the expansion to continue playing Guild Wars 2?” The answer to that is “No.” You can continue to play Guild Wars 2 with the expansion or without. You can play Guild Wars 2 and add the expansion when it is released or later, if that’s your choice.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Too many Unanswered Questions

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m sorry! We’d never be cruel to our amazing players. We really will give the date as soon as we can.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Too many Unanswered Questions

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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As Colin mentioned, we’ll be going into the news about Guild Wars 2: Heart of Thorns starting very soon. I think you’ll find that these “deep dives” will give you a lot of helpful details that will answer your questions.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Wars: Heart of Thorns FAQ

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Here’s some info for you:

https://help.guildwars2.com/home

Also, the HoT website is live:

https://heartofthorns.guildwars2.com

Enjoy!!!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Shut Up And Take My Money

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Made me smile. We’re eager for you to play, too!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

List of confirmed features so far

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The new HoT website is live (and very pretty)!

https://heartofthorns.guildwars2.com/en

It has a comprehensive list of the features for you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

List of confirmed features so far

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for the lists, Windu and Cure. There was a lot of information to take in, and it’s great you posted. I’m not proofreading it, mind you, I’m sure you got it right.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Questions about Pricing and Payment [merged]

in Guild Wars 2: Heart of Thorns

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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We’re going to try to put all the questions about pricing in this one thread.

Please read the FAQ about Guild Wars 2: Heart of Thorns to get answers to some of the questions, and we’ll have more information in the future.

In the meantime, this is the best thread for posts about pricing, cost, etc.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Moderator)

Live Heart of Thorns Pax forum thread

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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New forum for Guild Wars 2: Heart of Thorns:

https://forum-en.gw2archive.eu/forum/game/hot

GO GO GO!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Sale not showing

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The price should show properly in the cart. We’re working on getting the page to show the “strikethrough” as well, so it’s all clear!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Guild Wars 2: Heart of Thorns Trademarked [Merged]

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Please join the live thread about Heart of Thorns here:

https://forum-en.gw2archive.eu/forum/game/gw2/Live-Heart-of-Thorns-Pax-forum-thread/first

We want to hear your thoughts!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Live Heart of Thorns Pax forum thread

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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(Move to one thread as per request)

Loving the thoughts you guys are sharing — keep them coming!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

In Pursuit of Knowledge: Broken event chain

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Leah has some information on this which she’ll be posting as soon as she can.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

PSA: Off-season Ladder Starts Saturday

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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no, you haf to offer rewords for the test season cuz udderwize ppl no tryhard

bad data

We aren’t doing anything with the data collected during the off-season, other than to maybe short-term spot checking of changes we may include in the next test season.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

PAX South panel CET timezone

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for all the help in figuring out the time zone and 12-to-24 hour conversions.

We don’t want a single player missing the live stream!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Cant buy gems

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

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Lauren Kamieniecki.6245

QA Lead

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What payment method are you using to buy Gems? Paypal or Credit Card?