Guild Wars 2

I believe I understand you’d like to know if the Personal Story can be “reset” to a previous state. I have sent an email to ask about that and will let you know when I get some info for you.

Clarification on queuing in HotM:
Joining a queue will redirect you to the lobby. If you leave the lobby you will also leave the queue, but not get dishonor. You only get dishonor if you decline the match-ready prompt.

Gw2 is a huge game and players could be doing any number of things that would prevent them from accepting a match. Players could be watching a cinematic, talking to a scout, or the biggest problem: stuck on a load screen. We can’t let people on load screens get dishonor because they can’t accept the match.

For these reasons we want everyone in HotM while queued. We’re taking multiple steps to make waiting as little a burden as possible. We’ve added service NPC’s to the lobby, and the new matchmaking should be making matches much quicker than before. If a better solution arises, we will surely jump on it, but right now we balanced the trade offs as best we could.

Ellieanna.5027:

@GM Talon Thanks. A lot of the stickies that were there people used to point people to look at. We can’t link the Knowledge Base as it pops up a warning, so something that can be pointed to easily for people to see and trust would be appreciated.

I’ll be sure to include a link in the updated sticky for all of you. =)

1019378 I’ve assigned this back to GM Talon to get your account recovered so you can finish up. =)

Ben K.6238:

epborden.7492:

They are not reasons or justifications to mass report. They are a symbol of people creating their own solutions where there are none.

That is not a “solution”. Reporting everyone in the guild doesn’t change the fact that the only people who can issue bans here are ArenaNet staff.

It just means they have even more bans to hand out – on the people doing the false reporting.

Thank you for understanding. That’s exactly right.

Nabrok.9023:

For map voting, is there a “random” or “I don’t really care which map” option, similar to Mario Kart track selection?

If you don’t pick a map, there will just be 9/10 selection that are rolled on.

Lord Kuru.3685:

coglin.1867:

What do we do to tend to trolls or spies who are burning supplies by building rams in the middle of no where near supply locations?

There is a line in the Tos/Eula/Tos or somewhere that states it is a violation to degrade the experience for other players (close guess paraphrasing here.) How do we draw attention to this?

When I played games like EQOA, they had a tab in the report/bug panel for this and GMs showed up very very quickly. It was also made well known that you could be very easily suspended for false reports, to limit that.

Any thoughts or suggestions?

There was recently a big incident (Halloween) where a player was griefing others who were farming ambients. They suspended/banned (not sure which) the guy. This is clearly precedent for punishing griefers (siege trolls, supply drainers) in WvW.

The only question is, this is WvW, not PvE so will anything be done? Likely not.

Your pessimism across multiple threads is just going to cause people to tune you out. This thread has been constructive and we’ve no room for the negative tone. I’ve made it clear I’m working on (not just talking about) the problem and your sarcasm is insulting and unwelcome.

With that said, to the others keeping this positive and moving forward:

THANK YOU!

Valandil Dragonhart.2371:

• We respectfully beg to differ. If the game isn’t lacking direction, then why won’t you at least share it with your concerned players? To hell with the policy… we want to know where the game is going. Gaile, put yourself in our shoes for a minute — wouldn’t you want to know too?

I understand and sure, as a player, I’d like that info. But that isn’t what the company is doing right now, and we all know, under it all, that someone saying “to hell with policy” isn’t a professional stance to take. This is where we are right now. Not forever, but right now.

I fully and completely understand the frustration. I truly comprehend that players would like us — someone, anyone! — to “open the floodgates” on information. That’s not in the cards. However, I have some ideas that I am going to float internally to see if we can say a bit more while honoring the overall communications policy. I wouldn’t propose that we answer “the big questions” in a forum post, but I know that forum members are some of our most passionate and connected players and I do wonder if we can offer some information. Outcome of this decision is TBD, naturally.

• CJ must be ruing his announcement (last year?) in a vid on youtube, about precursor crafting before the end of 2013. Disregard the fact that it was announced to people looking forward to this particular feature that it wouldn’t make it in the feature patch that it was supposed to be released with — in the interview it shouldn’t have been discussed at all.

Ah, but see what you did there? I think, basically, you said something should not have been discussed until its implementation was absolutely confirmed. And isn’t that what the current policy states? We do not engage in a lot of predictive chatter about things that may not come; we reveal something — a feature, a fix, something new — when it’s assured. Not “this may happen” but “this will happen.”

The latest feature packs have been broken from the start, and no attempt has been made to either fix them or at the very least communicate with us why there is such a major delay in fixing them+*.

This is a sweeping statement that is difficult to analyze. Which feature pack. What specific element is broken? How is it broken? Are you certain that whatever was broken remains broken? (IOW, are you tracking bug fixes, etc?)

If you’re saying “the whole thing is broken” I’m going to call that hyperbole and move on. If you can detail exact, quantifiable elements that were and remain broken, I’m all ears! Because I can try to track things down if given sufficient details, but I surely can’t go into a room and say “stuff’s broken” and expect to get the information that you’d like to have, and that I’d like to share. (Please don’t post details in this thread. If you’d like to report the issues, would you please do so in the Bugs Forum? I will look for a thread if you care to share it!)

~~~~~

Having read this thread daily, and taking the general comments from everyone on board, I’m not sure that I can provide anything more in this specific thread. I do feel I can provide more — we can provide more — elsewhere. And that’s what I’m going to pursue.

Thank you for a constructive and enlightening discussion and for sharing your thoughts in ways that have been impressively courteous.

Xista.7391:

I really hope the dishonor degrades quite fast. Like, a DC once or twice a week will only result in 5-10 minute timeouts each time.

This is exactly how it works. A clean record will only get a few minute timeout for queue dodging, and disconnects are about fifteen minutes, starting from when you disconnected. If you reconnect and keep playing, you’ll already have waited out some of the time by the end of the game.

Teutos.8620:

This change means that anyone can queue their party for ranked or unranked arenas, which will prompt the other party members to confirm.

What will happen if a teammate is on a loading screen?
What will happen if a teammate declines?

The invites work like party invites. The party queue request will be waiting when they finish loading. Rosters also aren’t entered into the queue until everyone has finished loading into the lobby so no one should get match pops they can’t accept.

If a teammate declines the invite, they party must attempt to re-queue. If a party member declines a match pop, the entire party is kicked out, but only the one member will receive dishonor.

Regarding people AFK in-match: The dishonor system is much more flexible now in a way where we can add different severity penalties to any action. We’ve discussed tying dishonor to conduct reports, but we have not decided on anything.

It is still the case that if someone is kicked for being afk, they receive disconnect dishonor.

Hey there. Thanks for sharing the idea. I agree, it’s a beautiful weapon and it’s great you shared your thoughts.

I did a tiny edit to the subject line to ensure it catches the eye of a dev looking for suggestions. Hope that’s ok with you.

I inquired about these concerns, and our narrative director shared the following:

Thank you so much for your comments. We realize that the changes that were made have impacted the personal story, and we are working to fix this. This requires a good deal of resources, so we do not have a set date for when these fixes will be implemented. We appreciate your patience and will update with more information as it becomes available.

I believe since this refers to the same storyline, this reponse from our narrative director would apply to the situation described in this thread. If they are different problems, please let me know. I feel that overall the same information about “My Greatest Fear” and its future corrections would also apply here.

Thanks.

New blog by The Lesh Prince details the upcoming changes to how you get into a PvP match:

https://www.guildwars2.com/en/news/go-with-the-flow/

Take a look here for details on the new dishonor system: https://www.guildwars2.com/en/news/go-with-the-flow/

FYI about the sticky inquiries:

A lot of stickies were taken down to help clear up the clutter and consolidate some similar issues. We’re going to put all of that information into a Knowledge Base article (or two) on our support site. I’ll talk to Michael about possibly consolidating some of those stickies we took down into new stickies for here as well.

Linken.6345:

3 days and 4 pages with no reply have Gaile forsaken us?

Never! I was in England for a few days. Lots and lots of meetings, and I’m sorry I wasn’t able to post too much while I was away!

Vlad Morbius.1759:

The whole lack of direct communication now has me feeling like the direction of the game itself might be in limbo and that is worrisome. Isn’t it odd that all these new hires and ads for specific people (one would associate with expansion like content) have hit so far down the road, 2 years in? I think to be honest the silence is a way to keep us all distracted from the truth, LS and rehashed holiday content is all that is on the horizon for a very long time and if they do lay out the roadmap the fear is that many will simply walk away and stop supporting the game.
Think about it and tell me you don’t draw the same conclusions at this point. Why the silence, why the lack of a roadmap, why the lack of specific answers regarding things like dungeons, classes, traits, races?

Ok, here’s some info on these specific comments:

• No, the game is not lacking direction. Nor is it lacking vision or goals, plans, ideas, concepts, or any of the other properties that guide our future. The quiet now is not an indicator of anything other than the fact that, at this time, the company is not talking about the future but is, instead, working on it.
• Game companies, like most major industries, experience a certain level of turnover, and hire to fill those spaces. They also hire for new or expanded roles. Nothing startling here whatsoever.
• The silence is decidedly not a distraction effort. As Mike O’Brien said, "We’ve set a clear policy in the past year: “We don’t talk speculatively about future development. We don’t want to string you along. Creating fun is an uncertain business: sometimes things work out and sometimes they don’t; sometimes we go back to the drawing board over and over before we get something right. If we make optimistic promises and then can’t deliver on them, everyone suffers. So when we attend a trade show or give an interview, we’re there to talk about what we’re getting ready to ship, not to speculate on what we might ship someday.”
• Living World and holidays are important, yes. They are not the only thing on which the team is working, quite clearly, when you see substantial updates coming out on a regular basis. (Case in point: feature packs, the coming PvP update, etc.)
• We are not “afraid” to lay out a roadmap. Quoting Mike again, “The intention of the CDI threads is to talk with you about the roadmap.” If you’re not participating, you’re missing out on a means of sharing your feedback and a method that we may use to give information, when the time is right.
• No, we’re not fearful of player reaction to our plans; we’re simply choosing a different path in communicating in the here and now.
• In general, with nearly anything, there are ebbs and flows in communication. If we’re in an ebb right now, you can count on there being a flow in the future. That’s just logical.

Deimos Tel Arin.7391:

what if the new system only slap offenders with dishonor, only if they came back with a different profession?

While I can’t any we’ll make any changes, I can say the new systems give us way more flexibility to try more things. So feel free to bring up discussions about these issues throughout the season.

MarkPhilips.5169:

I hope it’s not in this way because it’s very very heavy.

You queued as a warrior, we found a match for a warrior, using your warrior MMR. It wouldn’t be fair to others if we let bypass matchmaking rules, and it opens the door for exploits.

If the full loss for small disconnects becomes an issue, feel free to bring it up again and we can talk about less severe deterrents. As John mentioned, this is an experiment and we’ll be looking at the data and community reaction.

XGhoul.7426:

That’s an insane requirement given that some teams (teamq) run less than optimal comps for the sake of fun, but when they see a real team they swap classes. What you’re essentially putting is a barrier to always play serious which results in teams steamrolling other players and rather than building a stronger pvp community you get more people discouraged from playing.

I get you, the matchmaking system will do much more to prevent awkward compositions.

If you want full control over comp you must form a party. Evan’s post tomorrow (today for you, maybe?) will explain how we’ve simplified and improved the process. I hope it helps.

glock.6590:

Yeaa same here…. I play on a very crappy internet and PC, hopefully arenanet can tell if its DC or rage quit. Like giving 5 min to come back would be reasonable, that’s what it takes to reset the PC and stuff.

Sorry, but if you leave for any reason you’ll get dishonor, no matter the length of time. Even the shortest interrupts can have significant impact on the quality of the game for the other players.

Unfortunately there is no real way that I’m aware of to detect real disconnects from someone ripping out their Ethernet cable and setting it on fire in a fit or rage induced passion.

As usual though, if there is good reason too, we’ll take the time to look at this again. I can’t promise any we’ll take any action though.

Deimos Tel Arin.7391:

oooo. eh, is the beta ladder based on ratings?
as in, players with higher rating will be near the top etc.

Not based on ratings at all, other than compensating for uneven matches by increasing risk and reward in ladder points.

Deimos Tel Arin.7391:

so if someone stops actively gaining rating, they will eventually be pushed downwards by other players climbing up the ladder with their increasing rating due to more active winnings.

It’s possible to keep climbing higher and higher the more you play. How fast depends on your win/loss ratio and who you play against.

If you have a high win/loss ratio but constantly play against lesser skilled opponents you may find those with lower win/loss ratios passing you because they’ve been successful in matches that were more challenging.

The biggest thing driving the upward trend is the ability to not lose points, or even gain some, when you lose a close match.

I know how it works in simulations, and I’m really excited to see how it works in the real world.

No, spectator mode will not be available. I would like to see this though.

Deimos Tel Arin.7391:

MarkPhilips.5169:

Justin, can you answer pls ?

And what about the leaderboard decay?

Any change on that?

we temporarily lose ladder points when we don’t play and we’ll re-get the same amount when we play 1 game? Or do you have changed something?

i’m guessing decay will cause position in the leader board / ladder to drop, but the actual ratings will remain unchanged.

does that sound reasonable?

that’s my guess though.

The beta ladder will not include any decay, and may not need any. We want to wait and see before making a decision for future ladders.

Let me see if I can get an update on this.

‘Hotjoin’ is custom arenas. Some are player owned, some we own. ‘Practice’ is the same as ‘Play Now’ and is still ‘hotjoin’.

There are no functional changes to custom arenas. However all match logic has be re-written from scratch, so any changes we do want to make will be easy.

The underlying servers that provide game data had a bogus deploy script and weren’t able to get updated content.

Should be fixed now.

Given that Colin has answered the concern (many thanks, Colin!), we can close this thread and remove the off topics now.

Deimos Tel Arin.7391:

do the rewards get better or worse with the -3 / +3 rating change?

for example, in terms of gold rewards,

rating / gold
-3 = 10 silvers (equivalent to hotjoin lose)
-2 = 12.5 silvers (equivalent to solo arena lose)
-1 = 15 silvers (equivalent to team arena lose)
0 = 25 silvers (equivalent to solo arena win)
+1 = 30 silvers (equivalent to team arena win)
+2 = 60 silvers
+3 = 1 gold

how would it be oooo justin?

thanks!

I honestly don’t know. Those rewards are part of content and not handled by my servers. Not a bad idea though, I’ll pass it along.

We are aware of this particular issue and our Quality Assurance team is investigating at this time. I’ll update here again once I have more information to share. Thanks for bringing this up, everyone!

glock.6590:

solo Q wins/loses will be merged with team Q wins/loses right??

Yes. Team Arena and Solo Arena stats will combine to create your new Ranked Arena stats. However, your old Team and Solo stats can still be seen in the PvP panel.

GreenAlien.5623:

Is anet moving away from the living world- feature patch – living world – feature patch cycle?

Because this sounds like something that would normally be part of a feature patch, and would have served to make the next one more exciting.

Normally yes, things like this would go in a feature pack. However this infrastructure update is so important that we thought it was worth putting out now.

When it’s ready? It’s ready.

Teutos.8620:

What will happen to my current SoloQ and TeamQ Glicko2-rating?

Will it get reset on the 2nd of December, or at the start of the season on 16th?

Your Team Arena mmr will migrate to Ranked Arena when the new build comes out, otherwise we will not reset mmr.

Pavel.8531:

Michael Henninger.7451:

Arantheal, ignore the haters. If you find an exploit we want to hear about it.

We (ANet) recently caused some confusion about the exploites@arena.net address but it is indeed the place you’ll want to send the info.

Aww, “hater” – I am just speaking from experience, both with mails to the customer support and this. I had him on my block list so I could see when he was logged on – for months after my reports/emails.

By the way, I am keeping tabs on the other thread and I appreciate your involvement – both the ingame and forum one. Your replies have been like rays of hope, thanks for that.

Fair enough. =D

Elrey.5472:

Michael Henninger.7451:

We (ANet) recently caused some confusion about the exploites@arena.net address but it is indeed the place you’ll want to send the info.

Fixed this for you: exploits@arena.net

Delete this post once fixed

I’ll just leave it as proof of your superiority. Thanks for catching it

glock.6590:

So there will only be a " Ranked Q" instead of solo Q and team Q. I was wondering if the wins/losses accumulated on both leaderboards will be either merged , reset or completely deleted for the new system ?

Your record of solo and team arena wins/losses will be kept and migrated over to ranked arena.

Your rank on the leaderboard will be reset.

Teutos.8620:

Is it also an individual Glicko2-Rating Algorithm per profession?

It’s calculated exactly the same.

Teutos.8620:

Do I have the same MMR in ‘unranked’ as I have in ‘ranked’? F.e. if I have a high MMR on my mesmer in ranked, will I automatically have a high MMR in unranked? Are both values exact the same?

No, profession ratings, like the core rating, are per rating type. Unranked and Ranked each have their own rating type exclusive to them.

Arantheal, ignore the haters. If you find an exploit we want to hear about it.

We (ANet) recently caused some confusion about the exploits@arena.net address but it is indeed the place you’ll want to send the info.

*Edit Typos are typos and I typo often.

Iason Evan.3806:

I still have a concern about multiple same professions on an account having different MMR. If all I have to do to game the system on a Warrior is just roll a different Warrior, then that is an issue for sure.

No, it’s profession specific, but not character specific. Your warrior rating will be the same no matter what warrior you’re on.

epborden.7492:

we are now reporting every member of a guild should it have members that have been caught.

Do NOT do this! False reports make getting to legitimate reports take longer and in a cheating report there is a very short window for our GMs to react. Actions like this (false reporting) will lead to your account being terminated.

Saiyan.1704:

Just to clarify, that counts for each individual person instead of that team as a whole? For example, GuardianBob’s odds of victory could be 0-19% while his partner MesmerJoe could be 20-39%. Or are both player’s odds of victory the same?

The odds are for the entire team. They also compliment the enemy’s odds, i.e. your team’s odd + the enemy team’s odds = 100%.

Nebilim.5127:

Isn’t possible to give players a choice? Some box where they can tick to either choose a fast match, or a quality match that will take however possible.

There are several ways we might be able to do something like that, but there is no way they will be available with this build. I also don’t know if it be would be wise to split the queue like that. I’ll look into it, but can’t promise anything.

You can set your kebind to any key (F11→Control Options→Dodge[V by default]) and map that key (V) to your Naga; but you can’t macro it to double-tap a key to dodge in a particlar direction.

With the allowed bind you will be able to use your right hand to dodge while still using WASD for the direction.

Hope this helps.

cheese.4739:

Nebilim.5127:

Also, since queues can be a bit of issue right now, how goes the other quality of life changes. Did you guys implemented stuff like the gw2 icon flashing when there is a match found, for the people that alt tab? Ala league of legends.

Oh, this is a very important one.

While I’ve been hoping that players would have to play as the character they queued with (allowing us to get profession-based MMR) for a while – you say that we have to stay in the PvP lobby while queueing? There’s pretty much nothing to do in HotM right now, and I doubt that this is going to change anytime soon.

Since a fair number of players alt-tab while queueing already, and this is only likely to increase if we can’t faff about in PvE doing world bosses or whatever… we need some way to find out if our queue has popped without player-side workaround (like running gw2 in windowed mode and resizing other application windows to keep an eye on the game).

Check back tomorrow.

Iason Evan.3806:

What I mean is, I enter the match on my garbage Thief. We are waiting for the match to begin. I then swap to my really good Ranger. How is that handled?

You’ll receive dishonor if you leave a match and take a full loss on the leaderboard.

995780 Account Closed; No Further Review Being Taken
1017972 Solved
1008492 Account Closed; No Further Review Being Taken
1013208 Solved
1017578 Solved
1020220 Solved
1017494 Solved
1017489 Solved
1013557 Waiting for your response.

Snowreap.5174:

one of the key takeaways I’m getting from this thread is that, at least for now, if you cannot click on the cheater or otherwise get their name you cannot report them.

it doesn’t matter if you can’t identify them because they are underground, or because they are using invisibility hacks, or because they teleported away before you thought to click on them, or if you can’t report them for zoom hacks because they are behind a wall and you would have to be using zoom hacks yourself to see who they are.

I hope this gets fixed at some point. we do need some kind of “help! I’m being victimized by a cheater and I don’t know who or where!” option.

-ken

I’m working on this as well. =) Especially where the invisible player is concerned.

Torsailr.8456:

Michael Henninger.7451:

Also included are some unique ways for you to notice a GM when we’re online.

So when a GM enters the map there will be a crack of thunder, a towering font of lava, a roiling cloud of brimstone and the sound of maniacal cackling laughter to announce his presence?

/squee!