Dev Tracker

Living Story S2E5: Echoes of the Past

in Lore

Posted by: BobbyStein

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BobbyStein

Guild Wars 2 Narrative Lead

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@Bobby: Thanks for popping in.

You’re welcome. I try to stop by when I can. As you can imagine, our schedules are very packed these days, so I’m not able to interact with the community as much as I’d like. But I appreciate the sentiment.

I got a question though. Would it be possible in the future to appeal to some of the bigger critism, if it is reasonable?

There are hundreds of opinions being posted on our forums alone, with thousands of others on different message boards (reddit, gaming sites, etc.). Which ones do you mean?

I feel like we are only able to bash you with not much defense from your side(though we can argue that every critism is usefull).

I made a deal with myself long ago not to get mired in forum debates. If I see something I can comment on, I usually do. Otherwise I merely observe. I’d rather let the release speak for itself, since that’s what we’re ultimately judged on. As long as the criticism is constructive and respectful (and doesn’t attack the people who worked tirelessly on the release) we can always learn from it.

It sometimes feels like we just have to wait and see if there will be change. Not that you have to be overly defensive, since I bet that you have your reasons most of the time (the whole team of course), but simple explanation like time constrains for example would be helpfull to keep us from being sour and would actually allow some insight into the developing process which is always nice.

This is a potentially huge topic, and not one that is suited for the forums. About all I can say about game development is that there are always reasons why things are done a certain way. Time constraints play a role in that, as do available resources, quality control, and scope.

http://en.wikipedia.org/wiki/Project_management_triangle

Back on topic. It seems that people liked the lore books. How would you like to see them improve or evolve? Examples help.

Thanks.

So....what's going on in these tournaments?

in PvP

Posted by: Josh Davis.6015

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Josh Davis.6015

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Thanks for the feedback, OP.

I’ve written blogs to this effect in the past, and I actually have one slated for this upcoming Friday. I’ve been pretty busy lately, but I will try to do them more often.

Blocked after absense, please help!

in Account & Technical Support

Posted by: GM Talon.8726

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GM Talon.8726

Lead Game Master

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I’ll review this with our security team tomorrow when they arrive. Closing this thread.

Jaia, per your inquiry:

Do not debate Customer Support decisions or actions. Threads or posts designed to announce, appeal, or contest your own or another player’s suspension or account termination—be it forum or game account—will be removed without notice.

https://www.guildwars2.com/en/legal/forum-code-of-conduct/

I am Beyond Impressed... Speechless

in Living World

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Can’t wait for you guys to see Episode 6.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

3D Printing Characters?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The Content Terms of Use may help you.

If you have something to say, you should flat-out say it. Linking to a lengthy legal document and assuming that everyone knows what part you’re talking about AND can fully and correctly understand it is … well, it’s not good communication, for starters.

Don’t assume Gaile has a full knowledge of everything you can and can’t do with GW2 IP. That link is there in case something on that page answers the question.

Please note that the OP didn’t indicate whether the question was about making a single figure for personal use, or a bunch of figures to sell. I’m sure you can appreciate that making one t-shirt for your own use is entirely different than making 1,000 to sell on eBay.

Context is important, and a full resource like the CToU is the right thing to review to learn about acceptable use of our assets. We’re not in a position to review each request, because each request can be a bit different. So we ask that the person who wants to know about using our content please review the document with an eye to his/her specific project. Consider the project, review the legal document, and then figure out if the project falls under the permissions granted by the CToU. If it does, than the use of our assets would be fine.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Update Notes - November 4, 2014

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fix:

  • Fixed a bug in which Lost Bandit Chests near Amber Sandfall spawned too fast and too numerously.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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I am ticket number 999026. I do not mean to sound disrespectful in any way and I thank you for your response. But why would it take 2-3 days after my initial 3 days to review whether or not I read the agreement and did a virus scan?

The response asking you to perform those actions is sent as the ticket is assigned to an agent to review the security of your account. There are other things being checked as well and yours is one of hundreds of cases like it. It’s simply a matter of volume – which is something my team and I are actively working on correcting so you’ll see shorter times for general login issues starting immediately and other ticket types in the coming days.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Living Story S2E5: Echoes of the Past

in Lore

Posted by: BobbyStein

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BobbyStein

Guild Wars 2 Narrative Lead

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Just wanted to pop in here to say thanks to all of you for organizing your episode 5 story feedback. Keep it coming.

Hobo Sacks: A Terrible Fashion Statement

in Engineer

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It’s no wonder Anet ignores your complaints about “hobo sacks” when “hobo sacks” don’t exist in the game. A hobo sack is a cloth bag carried at the end of a stick, which don’t even bear a slight resemblance to what you’re referring to.

No worries, I knew what he meant. I’m using “backpack kits” in my e-mail, but would you suggest I use “weapon kit” instead? Or “bomb kit,” “grenade kit,” etc? I thought backpack was more descriptive and accurate but whatever you think best describes would be helpful.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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808731 We last replied to you on the 5th in response to your inquiry the same day. You did not write to us on the 6th. If you still need help please create a follow-up ticket.
996850 Solved
994195 Solved
993100 Waiting for you to verify ownership.
994366 Solved
995971 Solved
995409 Solved
994328 Solved
996021 Solved
995871 Solved
995935 Solved
995030 Account was terminated, will not discuss with 3rd party
971804 We do not allow transfer/sale of accounts.
997744 Solved
997500 Solved
995280 Solved
995925 Solved
996065 Solved
997746 Pending restoration
996346 Solved
996461 Solved
996582 Solved
998087 CS does not weight in on design or gameplay questions. If you feel this is a bug you submit a report in game.
996330 Solved
998703 Solved
999020 Solved
998574 Solved
998290 Solved
997918 Pending restoration
998460 Solved
989295 Solved
1000092 Solved
984028 In Queue
92756 In Queue

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Legendary for a girlfriend!

in Players Helping Players

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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The forums are not a medium for brokering trades or asking for free materials. Please do not treat them as such.

friend is banned but we haven't any reason.

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Obilux, we won’t discuss another account with you. Your friend will need to wait for his ticket to be updated.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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996200 Is being reviewed, given your request this is waiting for Lead GMs.
999026 The second contact is a side effect of new (temporary) procedure, but the agent should have noticed the block on your account. It’s being reviewed, but I wanted to apologize for missing the block.
993890 Bumped for review
1001718 Still pending ownership verification
Reminder that this thread is for GW2

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Guildwars 2 Civil War Reinactment

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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lordhelmos — interesting idea. I love history, so I’m in.

Actually, Drarnor, both are true in relation to the U.S. Civil War. The Union and Confederate armies both lined up and shot in ranks and used stealth methods as well. You can see reasonably accurate reenactments in the amazing films Glory and Gettysburg, which present the fact that troops definitely did march in ranks on many occasions. Pickett’s Charge at Gettysburg was a long march, in ranks, across a huge open field; no stealth (and major slaughter).

It’s funny. What General Cornwallis called “dirty fighting” (or probably more accurately “ungentlemanly fighting,” considering the times) an American rebutted with "Smart tactics.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

3D Printing Characters?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The Content Terms of Use may help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Hobo Sacks: A Terrible Fashion Statement

in Engineer

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I ask because it seems like she has chased a lot of stuff like this down. Honestly, getting Gaile to look into this seems like our best bet of getting a reply.

I can try. In fact I was writing a response without looking at the most recent posts. The fact that I can ask about this does not guarantee that we’ll be able to answer the basic question, which I sense is “Are changes coming for this situation?” right? But yes, I can certainly see if there’s info to share.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Sad truth of playing the ingame instruments

in Audio

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I want to add that I commend the guilds in Guild Wars 2 that come together to create music. I think they bring a very special element to the game and I hope they will continue to do so for many years to come. Their skill is clear; their pride in their accomplishments is well-earned.

It is regrettable when any player harasses another, and naturally those players can be reported if the issue is verbal harassment. Reporting someone for playing music where you’re positioned isn’t reasonable, and as suggested in this thread, “move elsewhere” is the reasonable choice. Having said that, I’ll be the first to agree that someone coming into the game and intentionally playing to override another player’s music isn’t nice, either!

Verbal accusations of using a macro aren’t really appropriate, although a lively discussion about music is fine.

Maybe with a clearer understanding of what is and isn’t allowed, the level of tension between musicians will be reduced and there will be fewer causes for aggressive comments or misbehavior in the future. It’s sad to think that something that should give both the maker and the listener great joy could be a point of contention. Let’s get beyond that and enjoy.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Sad truth of playing the ingame instruments

in Audio

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This post has become extremely combative and rude. I am going to lock it now (and ask a moderator to review with an eye on the possibility of doing a little clean-up because a few people here are well across the line.)

You will find our official position in this thread, and in no way does that stated position run counter to previously posted statements about the use of third-party programs. I invite you to read the official statement here. Note that all statements, whether about generic third-party programs or macros, are based on the prohibition against something that gives a player a gameplay advantage. A music macro does not give a gameplay advantage in the same way a speed hack or a bot program would do, and that is why there is no prohibition against the use of a music-making macro.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Weekly ESL Go4GW2 Cups with $500 Cash Prize

in PvP

Posted by: Josh Davis.6015

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Josh Davis.6015

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Tomorrow’s cups kick off at 7AM PST for EU, and 1PM PST for NA. Plenty of time left so sign-up.

More information on this weekend’s cup and the recent increase in prizing can be found here: http://play.eslgaming.com/guildwars2/global/news/250364

New Player, so excited!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This thread is a model for what a gaming community should be. I am so proud that you guys have welcomed Jonnyrok so nicely, and that you’ve offered a few suggestions along the way.

Thank you for demonstrating, so clearly, how this is the best gaming community on the Internet. <3 to you all.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Any progress on letting us replay Season 1?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Is it even possible, given the changes that came about in the world?

Well, one thing we now know for certain. There has actually been zero internal discussion on the subject, if an ANet employee came into the thread thinking this.

Please don’t make that assumption. For if you do, you will be very, very wrong.

I am the lead of the Forum Communications Team. I am not a game designer, writer, or programmer. I don’t think I can say that more clearly, but I’ll also add that I have not asked a single team member about this internally. I’ve simply asked the forum members in this thread a general “something to think about” question that occurred to me in the context of this discussion.

I’m sorry if my question was confusing, but please know that it does not in any way mean that this matter is off the table or has not been discussed. It simply indicates my curiosity about the subject, and the fact that I ponder how you can have a battle in a city that is already in post-battle ruins. (And as you can see, folks in this thread have added several ideas of their own about how they feel it could be done.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

CDI-Guilds- Raiding

in CDI

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for your continued feedback. (And for the precise posts, which I am sure make it most efficient for Chris and his team to track and analyze.)

Please post through the weekend, as Chris would like to close out the listing of your top three priorities as of Monday.

Thanks again.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Sad truth of playing the ingame instruments

in Audio

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I play instruments by hand. As in, a flute in real life, and hopefully adding a piano to that soon. So, as a “real-life musician,” I think I understand “musical etiquette.” Which basically is: Be respectful. I know how difficult it is to play by hand, AND, I know how difficult it is to construct music macros (might as well say it since it’s legal now). I can do both, and I do both. I do what I think is fun. And yet, I respect people for whatever choices they make.

I’d like to add my ideas about instruments and macros.

I don’t use instruments, because I’m really too bad to play a song ( :’[ ). But if I had one, I would be happy to be able to use macros with it, cause I know that without macros I would not be able to do anything good with the instrument I bought.

In my opinion, people saying “He’s using macro, he’s cheating” don’t take this into consideration. Some just can’t play music as easily as you can, don’t be silly and let them play music, even if they don’t play music like you.

That’s why I appreciated it when Cody said this :

For some, the barrier between having an instrument and making music is overly daunting, and there are other methods out there to simply play a song.

Respect the others and how they are playing music, even if they take the “easy way”, and remember what Gaile said : people using macros have a limited playlist, you don’t.

Thank you. The key takeaway is “Respect others.” Isn’t the world a better place with more music?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

I am Beyond Impressed... Speechless

in Living World

Posted by: Leah Hoyer.9382

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Leah Hoyer.9382

Narrative Design Director

Next

Thanks to everyone for the really kind words and thoughtful suggestions. We were all very excited to share this with you, and are very happy that players are loving the same things we loved about the episode. We really appreciate your comments!

Narrative Design Director, ArenaNet

CDI-Guilds- Raiding

in CDI

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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We’re looking at a different want to offer CDIs. Fully as welcoming of involvement, but perhaps with a few modifications to normal posts that will allow Chris and his team to more efficiently kitten player input.

I think you mean:

a different way to offer … more efficiently (azzess, with essess not zees) player input …

The feline filter really wrecks that innocent word for “look at and weigh merits of.”

Thanks for the note, Donari.

My first reaction: “Are you kitten me?” <—- yes, that is the word kitten (as in small feline creature) and not a filtered swear word. ) I’ve been bitten by the KittenFilter™ yet again?

I really, really need to learn not to use the-word-that-I-have-to-replace-with-“analyze” in this forum!

Apologies for anyone who was shocked.

We’re looking at a different want to offer CDIs. Fully as welcoming of involvement, but perhaps with a few modifications to normal posts that will allow Chris and his team to more efficiently kitten player input.

Oh my….you do what with player input?

Those poor kittens….

I know!

Ok, that’s one infraction point for me being off topic (with apologies to everyone ) and now…

back to the CDI! For as Chris said…

Get your top three priorities in folks. We will be closing this thread on Monday and shortly after the GvG CDI will begin!

Chris

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Kudos to you Anet - Nostalgia

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I shared this with the team. Thank you all for your wonderful and generous comments!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

2 Accounts

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This is absolutely fine. Thank you for asking!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

CDI-Guilds- Raiding

in CDI

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Simple request for everyone – once you finish writing your posts, go back and read it as if it were being written to you. If it includes snarky comments, any kind of name calling at all, condescending statements or anything else hateful, cut those lines out before you hit post.

They get in the way of the actual conversation and they’re going to end up getting the thread closed and leaving a bad impression of a potential raiding community with the developers. Neither is something anyone should desire.

This.
Please.
I read the forums every day, as does Chris. And he puts a lot of his own time into the CDIs. (He doesn’t know I’m writing this, but I’m writing this, you can be sure!)

My bullet list for today:

  • The forums are a wonderful thing.
  • The CDIs are a great thing—some of the best that the forums can offer.
  • The people involved all have, I truly believe, the game’s bests interests at heart.
  • I want, more importantly we want, the forums to be healthy, and a safe place for people to express themselves even when in complete, heartfelt disagreement with another forum member. Or even when you disagree with a GW2 Team member.
  • The best way to accomplish that is to write, read, re-read, and then hit “submit.”
  • And always, always keep in mind that when it comes to text, it’s far too easy to come off wrong, to be completely mistaken about the content or the tone of a comment.

If you read this, thanks.
If you act upon this, thank you even more.

We now return you to our regularly scheduled CDI, with this request:

Your top three priorities can be anything you like as long as they pertain to raiding.

Chris

A thought that might streamline the conversation -

Would it be technically possible/realistic to limit the number and size of posts during the first 48 hours of a CDI. So, for example, each player would be allowed one post of no more than 300 words in the first two days of the thread.

After 2 days, the thread could open up to longer posts and back and forth discussions – after everyone has had the chance to get their initial thoughts out – and limit alot of the knee jerk reactions and conversations heading off on tangents.

Just a thought. Dont want to derail the “3 ideas” discussion. If this post impedes that or you feel is in the wrong place or innappropriate, feel free to delete.

We’re looking at a different way to offer CDIs. Fully as welcoming of involvement, but perhaps with a few modifications to normal posts that will allow Chris and his team to more efficiently analyze player input.

This is going to take some time and research, but thanks for sharing your suggestions. I don’t think they derail the thread, because I’ve been reading it, and I can’t tell you how much I like bullet post lists and brief details. (And I don’t even work on this stuff, I’m just an observer. )

And as the man said…

Get your top three priorities in folks. We will be closing this thread on Monday and shortly after the GvG CDI will begin!

Chris

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

New Narrative Director at ANet

in Living World

Posted by: Leah Hoyer.9382

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Leah Hoyer.9382

Narrative Design Director

Next

Thanks to everyone for the great feedback! I agree with the overall sentiment that the team did a really good job with this one. And better story takes a great effort from not only Narrative, but Art, Audio, Design and others as well. We really do have a great group of developers here.

A lot of your suggestions for improvements are things that we are already thinking about. And there are other things that I’ll bring up in our team meeting next week.

I really appreciate the thoughts, and thanks again for the warm welcome!

Narrative Design Director, ArenaNet

Sad truth of playing the ingame instruments

in Audio

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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It seems to me that people using a macro would have a limited playlist, right? So those who learn to play different tunes, or work in concert with other musicians, would still offer a completely different piece of music from those relying on the macro.

Perhaps I’m mistaken, but does that make sense?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Want the human female animations back

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

This question having been asked and answered many times, and the thread veering rather widely off topic, I think it’s time to let this thread rest.

Thanks for understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

CDI-Guilds- Raiding

in CDI

Posted by: Chris Whiteside.6102

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Chris Whiteside.6102

Studio Design Director

Next

Hi All,

Please list your top three priorities for raiding (Challenging, Instanced, Cooperative, Content)

Mine are:

1: Knowledge>
2: Skill>
3: Raid Group Setup

I will leave the thread open until folks have had a chance to put there top three forward and then I will put forward a proposal on behalf of the CDI group to the team.

Thanks,

Chris

Le Bump.

Get your top three priorities in folks. We will be closing this thread on Monday and shortly after the GvG CDI will begin!

Chris

RNG as a concept: Discuss

in Guild Wars 2 Discussion

Posted by: John Smith.4610

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John Smith.4610

Next

I promise that constructive discussion and criticism are far more likely to make a difference than passive-aggressive comments.

Sad truth of playing the ingame instruments

in Audio

Posted by: Cody Crichton.7516

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Cody Crichton.7516

Sound Designer

Next

Hello instrument fans. I’m here to chime in on what it means to perform instruments given Customer Service’s stance which Gaile was kind enough to investigate and share in this thread.

First, I’m aware that many players feel very strongly that we should either be for or against allowing players to use automation to play their instruments. Personally, I think that instruments are simply for making music, for entertainment. Some people will gravitate toward live performance, and some will gravitate toward automation, and these are both options for personal preference. The desired end result is that players are given an opportunity to have fun, whether it’s with the process of making music or with listening to others make music, or both.

While it may go without saying, I’ll say it anyway: Players who have the dedication, the skill, and the patience to be able to perform songs manually given the constraints of the instrument system, they are to be commended for their efforts—especially when it comes to performing manually as a group/ensemble. I personally don’t think the system is as easy or intuitive as it could be, and those who make it look easy, they’re real champs who deserve copious amounts of praise.

For some, the barrier between having an instrument and making music is overly daunting, and there are other methods out there to simply play a song. I think it’s generally a good thing to have more music in Tyria for people—performers and listeners alike—to enjoy, by whichever means is most desirable to the performer.

Feel free to join the discussion with your thoughts, I’m sure you’ve got ‘em!

Sad truth of playing the ingame instruments

in Audio

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Because they do not give a player a gameplay advantage, Customer Support does not intend to take action on people who play instruments using macros. We don’t recommend any. We don’t support them. If a macro causes your refrigerator to explode, we’re not going to get involved. But they are not against the rules, because the rules pertain to gameplay advantages, such as faster kills or more effective defense.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

"You Got Served!"

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Speaking of easter eggs….. did anyone else find the ark of the covenant in the priory basement?

lolololol

Indiana Jones reference.

GW1 reference too: http://wiki.guildwars.com/wiki/Ancient_Weapon

Indiana Jones and Guild Wars in the same thread?

<3 !

Isn’t there also an Indiana Jones reference in the volcano fractal? (the skeleton with the fedora)

Gotta be! Thanks for another smile.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Changed Audio Source, Now Very Quiet

in Audio

Posted by: Cody Crichton.7516

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Cody Crichton.7516

Sound Designer

Next

Out of curiosity, what does your OS level volume mixer say for the Gw2 application?

For Win 7, for example, right-click the speaker icon in the taskbar in the lower-right corner, then select “Open Volume Mixer.” Does it look something like the attached picture?

Also, have you ensured that your playback device at the OS level is configured for stereo?

In the same menu that “Open Volume Mixer” lives, select “Playback Devices” and check your active device and ensure that it’s not configured for surround sound if you’re expecting stereo.

Attachments:

"Deposit All Material" is no longer working

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

Next

Are you using invisible bags? Items in an invisible bag will not be deposited when you use the “Deposit All” button. Other “special” types of bags might also prevent items in them from being auto-deposited.

Personal Story Switch

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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When you party with another player, if you choose to accept their progress and stay on their storyline, you will be temporarily moved to their storyline. It will return to your character’s storyline next chapter, if you don’t choose to follow another player’s story again.

New Narrative Director at ANet

in Living World

Posted by: Leah Hoyer.9382

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Leah Hoyer.9382

Narrative Design Director

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Hi folks! Now that I’ve settled in a bit at ANet, I wanted to check in again on this thread. The first Living World episode that I was involved in, “Echoes of the Past,” has now been live for a few days. We’ve all been really pleased that people seem to be enjoying the story and content a lot. But I’d love to ask you all for more specifics. What were your favorite narrative moments? What did you like about the content? About the way it was told? And of course, I want to hear what you think we can still do better on.

Thanks in advance to everyone for their comments. I’m very excited to be part of such a great game, and to work with such an excellent team of creative people.

Narrative Design Director, ArenaNet

Glint, the Forgotten, and the timeline

in Lore

Posted by: Angel McCoy

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Angel McCoy

Narrative Designer

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(snip)…it can also be interpreted – especially the third line above – that humans became important to her, her learning things from them, in a latter time.

This was indeed the intended interpretation. Thanks, Konig.

"You Got Served!"

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Speaking of easter eggs….. did anyone else find the ark of the covenant in the priory basement?

lolololol

Indiana Jones reference.

GW1 reference too: http://wiki.guildwars.com/wiki/Ancient_Weapon

Indiana Jones and Guild Wars in the same thread?

<3 !

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Kudos to you Anet - Nostalgia

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m only on “Hidden Arcana” of the story so far (no spoilers) but I just have to say how nostalgic this episode in particular is making me. It is beautifully done, filled with good lore, and really has drawn me in. This is so well done.

Just figure you guys should get thanks when you do stuff so well since I know I’m one of the many that criticizes when things don’t go as hoped.

Thanks for posting this, eleshazar. It’s nice that you took the time to do so — really appreciated.

I agree with you — this Living World episode is amazing!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Rank what class you take in dungeon

in Profession Balance

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Great thread. I’d like to know more about why people make the choices they do, and some provided that info. Overall, though, it’s really interesting to read the lists!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

“too many rangers are using longbows"

in Profession Balance

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Whoa, I make a casual comment and look what happens!

I love Rangers. I have loved Rangers since my first online game, where she was called a Rogue and ran around killing a huge red demon in a dark, dark dungeon. You might remember the title… Hey, I had an NPC named after me in its second installment!

I don’t think anyone honestly believes my character preference will have one iota of influence on the dev team doing what the dev team needs to do. I mean, it’s a fun theory, but things just don’t work that way. No one would ever seriously suggest “Oh, don’t make that change, Gaile will get cranky!” Honestly, I’m one of millions of players — every dev is one of millions of players — and we don’t tilt things to suit our personal likes and dislikes.

So don’t worry if I play Ranger, or if another dev plays Mesmer or Guardian or Elementalist or… you follow my drift. The team does what it does for the overall good of the game.

I play a profession that can have ups and downs as far as her power and abilities, but in the end, I make the most of her strengths, try to learn to work around her weaknesses, and just generally have a blast.

Just like any other player.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Game Update Notes - November 4, 2014

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Some improperly placed shadows were removed from terrain.

Guide to the Black Lion Trading Co API

in API Development

Posted by: Pat Cavit.9234

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Pat Cavit.9234

Web Programming Lead

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https://tradingpost-dfw-live.ncplatform.net
https://tradingpost-fra-live.ncplatform.net

You should really use the Official API though, we provide zero guarantees that we won’t break everything out from underneath you if you’re going against the TP directly.

Any progress on letting us replay Season 1?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks — you’ve given me a lot to mull over. I was thinking basics, like Lion’s Arch before/Lion’s Arch now. But a lot of your ideas make sense, and it’s an interesting discussion.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

The Ringmaster story line bugged

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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The “Read your mail” step is the last step in the L20 storyline. It doesn’t SEND the mail until you reach L30, though, so you can’t complete it yet, so you didn’t receive completion for it. (Your friend might have been L30 or higher already, so they received the mail and were able to finish the storyline.)

The Ringmaster story line bugged

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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As stated above, the next step is L30, and your character is L27. The mail will get sent when you reach L30, allowing you to complete the storyline.