Dev Tracker

PvP for low levels

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Chest, leg, and boot are used. You’re fine without a helmet, shoulders, or gloves.

And if someone wants helmet shoulders and gloves?

I believe shoulders are the only slots gated by level but I could be wrong. In any case, just play some PvP and your character will be high enough soon.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

PvP for low levels

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Chest, leg, and boot are used. You’re fine without a helmet, shoulders, or gloves.

Can you explain the reasoning why we have to level up now to get our old ‘looks’ back?

Why can’t there be lvl 1 shoulders/helms etc at the vendor?

This is the way it is in PvE and WvW, we just brought PvP in line with the rest of the game.

You can level through PvP only. You will receive tomes of knowledge from reward tracks, along with other rewards.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

List of changes that I personally dislike

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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“You can play from level 1, you only need chest, legs, and boots as they are the only gear that count toward armor rating.”

What happened to “You can jump in and do PVP right away as soon as you finished the tutorial”?

What was the point in merging PvE and PvP like this?

I don’t follow what you mean. You will only be missing some cosmetic only gear, this should not be a barrier to entry in any way.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Lacking shoulders

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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You can receive tomes of knowledge through reward tracks, which you can then use to level your character and gain access to those items.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Reward tracks question

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Progression must be enabled for the custom arenas, but solo arena and team arena should always reward progress. Team arena rewards the most progress, followed by solo arena, and then by custom arenas. You receive more progress for a win than a loss.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

The Emperor Title and The Wardrobe

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

We have an active thread already for feedback/questions regarding the Wardrobe. Please use this thread: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

List of changes that I personally dislike

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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I can’t answer all your concerns, but I’ll try.

Rank up chests.

Sorry, this was a technical limitation.

Missing outfits.

Have you visited the Black Lion armorer? I believe that is how some things are being converted. Also, you may need to log into other characters if the items were equipped.

level 11~ pve required now to pvp ( no shouldpads exist below level 11~)

You can play from level 1, you only need chest, legs, and boots as they are the only gear that count toward armor rating.

Horrid dragon finisher.

We can’t please everyone.

10 characters means I cannot outfit them all, yet I was pvp’ing for nearly 2 years.

We’ve made sure transmutation charges are awarded early and often as part of reward tracks. While you’re right you can’t outfit them all right away, you should be able to in very short order.

Map chat broken for me all day.

May be related to the surge in concurrency.

BOUGHT A GM TRAIT STILL CANT USE IT —- will be seeking refund.

Please do submit a support ticket. Can you also file a bug report from within the game?

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Feature Patch Feedback Thread list

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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PvP for low levels

in PvP

Posted by: Justin ODell.9517

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Justin ODell.9517

PvP Server Programmer

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Chest, leg, and boot are used. You’re fine without a helmet, shoulders, or gloves.

Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir

Traits have been reset

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

We have a feedback thread regarding Traits already, so you should post your feedback and questions here: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Traits

Starter gear in wardrobe

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello all,

Since we already have a thread for feedback & questions, we’ll close this one. https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Emperor title and the wardrobe system

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello all,

Since we already have a thread for feedback & questions, we’ll close this one. https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

New SB?

in Guild Wars 2 Discussion

Posted by: AnthonyOrdon

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AnthonyOrdon

Game Designer

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Unfortunately, there’s a bug where if the Shadow Behemoth is defeated while the portals are active, they will get stuck on the next iteration. We are working on a fix.

PvP-only skins unobtainable forever now?

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

A thread already exists for feedback & questions on Wardrobe & outfits. Please submit your questions/feedback here: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Is anyone missing armor?

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

A thread already exists for feedback & questions on Wardrobe & outfits. Please submit your questions/feedback here: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

How do we move upgrades now?

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

A thread already exists for feedback & questions on Wardrobe & outfits. Please submit your questions/feedback here: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Armor Question and Concern

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

A thread already exists for feedback & questions on Wardrobe & outfits. Please submit your questions/feedback here: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

10 free charges?

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello,

A thread already exists for feedback & questions on this topic. https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Temple of Grenth

in Bugs: Game, Forum, Website

Posted by: EvanTeicheira

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EvanTeicheira

ArenaNet Alpha Team

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Hello Rentapest. Thank you for the report! Could you please let us know which server you are playing on, as this will help us investigate and reproduce the issue internally!

Thanks again!

ArenaNet QA Team

Tournament Of Legends: Signups and Dates

in PvP

Posted by: John Corpening.9847

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John Corpening.9847

Associate Game Director

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I want to give Blu and the guys from Mistpedia a huge thank you for organizing and hosting this tournament. I also want to give a big thank you to all the members of the community who stepped up to volunteer to help out. This tournament was able to expand from 16 to 64 teams per region due to the efforts of Mistpedia and these volunteers. Helping each other out to make events like this even bigger is what community is all about.

As much as we all wanted to accommodate all of the teams that signed up, the logistics of handling a 128 team tournament, when we originally planned for 16, would be too much to execute within such a limited timeframe. We will be working to make sure future events are able to take into account sign-ups of this magnitude.

Thanks again Blu and crew!

John

Town Clothes Un-Mixable, Undyable?

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello all,

Please use this thread for feedback and questions: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Game Updates: Bug-fixes WvW, sPvP

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/3896061

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Game Updates: Profession Balance, Bug-fixes

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:

https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/3896059

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Best B'day Gift Ever!

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Happy birthday!

Game Updates: Runes

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/first#post3896047

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Game Updates: Balance, bug-fixing, polish, Sigils

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/first#post3896042

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Feedback/Questions: Town clothes, Costumes, & Combat

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello all,

Now that the update is live, we have a new thread for questions and feedback: https://forum-en.gw2archive.eu/forum/game/gw2/Game-Updates-Wardrobe-Transmutation-Outfits

Game Updates: World Boss Synchronization

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/first#post3896029

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Game Updates: PvP Reward, Gear, Ranks, Maps

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

Edit: For discussions regarding sPvP, please visit the sPvP sub-forum: https://forum-en.gw2archive.eu/forum/pvp/pvp

(edited by CC Danicia.1394)

Problem in chat window - can't talk?

in Bugs: Game, Forum, Website

Posted by: Regina Buenaobra

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Regina Buenaobra

Content Marketing Lead

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Thanks for reporting. We’re aware of this chat bug and investigating a fix.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

Town Clothes Un-Mixable, Undyable?

in Guild Wars 2 Discussion

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Information regarding the changes to town clothes and dyes can be found in these two blog posts:
https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/
https://www.guildwars2.com/en/news/dyes-in-the-new-account-wardrobe/

For information on what refunds you may be eligible for, if desired, please read this post:
https://forum-en.gw2archive.eu/forum/game/gw2/Customer-Support-and-the-Feature-Pack/3896529

Game Updates: Wardrobe, Transmutation, Outfits

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/first#post3896029

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

(edited by Moderator)

Wardrobe: Feedback and Questions

in PvP

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/first#post3896029

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

(edited by Moderator)

Game Updates: Traits

in Guild Wars 2 Discussion

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Greetings,

If you have feedback, issues, or questions, please use this thread, based on this post:
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-April-15-2014/3896049

Please do not create duplicate posts, as it makes it more difficult for us to gather your feedback in a timely and organized manner. Thank you for your understanding.

(edited by Moderator)

Black Lion Trading company

in Account & Technical Support

Posted by: SarahWitter.2317

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SarahWitter.2317

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We have identified and resolved the certificate issue that was preventing the Black Lion Trading Company from loading in the Mac Beta client. The certificate was reissued by our data asset manager as part of the Heartbleed bug prevention. ArenaNet, LLC was not infected by Heartbleed and your information remains secure.

For some players, the BLTC is still not performing consistently.. While we are tracking on this issue, unfortunately we are not able to provide a timeframe for when it will be resolved.

We have made this patch to GW2 Mac Live and have removed the workaround previously mentioned.

Where are town clothes?

in Guild Wars 2 Discussion

Posted by: Curtis Johnson

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Curtis Johnson

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Speak to Black Lion Armor Trader in any of the home cities to have clothes you were wearing (or in inventory) converted to wardrobe.

Server Error 502 - not sure if me or servers

in Forum and Website Bugs

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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We’re aware of the issues; we’ve been trying to post, too. They’re working on getting it sorted properly.

7.1 Surround

in Audio

Posted by: JamesAckley

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JamesAckley

Audio Director

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To be clear, Guild Wars 2 does support surround, if you have speakers and hardware to support it, like what nuggant has.

The problem StinVec is referring to is if you set the game to Surround but only have 2 speakers, you will lose sounds since it’s trying to route the audio to speakers that don’t exist.

Hope that helps.
james

Customer Support and the Feature Pack

in Guild Wars 2 Discussion

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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If you submitted a ticket early you’re fine. If we sent a reply along the lines of “write us back on the 15th” just reply again and it will wake your ticket up (unless it closed and/or you sent feedback). If we did not send that reply you’re all set.

All duplicates of the named dyes will be replaced. So, if you have 4 toons with Blacklight (for example) you will get 3 Blacklight sent to you automatically.

For refunds “In game issue ? Trading Post/Gem Store” is correct. If you put it in another category we’ll get to it and it shouldn’t add much time to your wait. Please do not submit multiple tickets as it will slow us down and you will not get help faster. Duplicate tickets are simply closed.

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

Emotional mistake

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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No one can help you here. You need to contact support and submit a ticket.

https://help.guildwars2.com/anonymous_requests/new

Yes, please. Let the CS Team review this via a ticket. Please clicked “Support” at the top of this page, then “Submit a request.” If you don’t have all the details, leave the space blank, but for details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

LEGO CUUSOO, Guild Wars: The Moa Bird Project

in Community Creations

Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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Supported! I really hope to put this on my desk. =D

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

login doesn't work 50% of the time?

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I once had this issue, but if you create a shortcut of gw2.exe and add -/clientport 80 after the “…” to the destination, then you should be able to login. it should look like this: “C:\Program Files (x86)\Guild Wars 2\Gw2.exe” -/clientport 80

Very helpful, Rasman — thank you for posting that suggestion!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Black Lion Trading company

in Account & Technical Support

Posted by: CC Danicia.1394

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CC Danicia.1394

Community Coordinator

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Hello all,

We do understand that you are all frustrated and wish this to be resolved. The team is working on it, I promise. We know you are also tired of that expression, but it is a valid one.

Our only request is that while you are expressing your frustration or debating, that you do not insult our staff or circumvent the profanity filter. We have been very understanding regarding expressing frustration and disappointment, but have less understanding when you insult our team.

Thank you for your continued understanding and patience.

Almorra Soulkeeper VO

in Audio

Posted by: Cody Crichton.7516

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Cody Crichton.7516

Sound Designer

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It sounds like you know precisely what the deal is with it! Thanks for the bug report. We’ll add fixing this minor bug to a backlog task.

DOUBLE Billed for GEMS

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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This happened to me and I just want to quickly high jack this thread to commend ANet on how quickly it was sorted.

I bought 800 gems accidentally twice and emailed their support team immediately. Within 2 hours the extra 800 gems were withdrawn from my account and I was refunded.

Thanks for posting that, JayMack. I know it helps other players to know that these issues are dealt with as swiftly as possible!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

login doesn't work 50% of the time?

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for posting that, DfL! So often the connection problems that someone have are regional in orientation. For instance, an ISP has problems or there’s a major issue with an Internet backbone. So it’s good of you to let Lydell know about this!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Change forum/in-game display name?

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I do not foresee that we will set up a system for display name changes for the very reasons suggested above: Having a display name that remains constant (save those that present a security issue or breach the Naming Policy) is a way for players to not “dodge their own reputations” after bad behavior. For instance, we don’t allow “naming and shaming” on the forums for people who scam other players, but there are ways that players let others know what happened. If BadScammer.1234 gets to change to NicePlayer.9876, his or her reputation can essentially be wiped clean, and that’s not good for players watching out for particular issues or specific individuals within the game.

Display Name changes may come along — I cannot answer definitively — but I can state that if they ever are offered, they will be restricted and handled with care.

TL;dr: There’s a reason that there is “red tape” and for the vast majority of requests, and that red tape prevents a nefarious individual from doing a “reputation reset” and reduces the calls on Customer Support so that they can focus on genuine issues.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Ticket not getting a response?

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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You will get an response as soon as an agent is able to review the matter and make a determination about how to best resolve it. I’m sorry if there is a delay, and I do wonder if you are perhaps having e-mail issues that prevent your receipt of our responses.

If you want a review, please post in the Tickets for Review thread. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

account hacked

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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As AP said, it can take — I’ll admit it — several days to get this sorted. But the good news is that not only are we reviewing your account, re-enabling access, helping with security (when possible), and restoring it, we’re also nabbing the #%&@# person who hacked the account.

So if it takes a bit of time, we thank you for your patience and you understanding that we’re making things right in the world on oh, so may levels.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

DOUBLE Billed for GEMS

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I am sorry this happened, DinoDoll. We are grateful for your support of our game and we would never want this sort of error to go unattended! The CS Team will respond as quickly as possible. Thanks for your patience and, again, for your support of GW2 through the Gem Store!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet