Dev Tracker

New Scoring System

in WvW

Posted by: McKenna Berdrow

Previous

McKenna Berdrow

Game Designer

Next

Thanks for the feedback everyone. The response to 2,1,1 is mixed, so I thought I would inform everyone that we will be changing it to 5,4,3. This is intended to go out around the same time as Episode 4.

4 Servers Full manually?

in WvW

Posted by: McKenna Berdrow

Previous

McKenna Berdrow

Game Designer

Next

For population balance reasons, we’ve lowered the population thresholds for a world to be considered ‘Full’. This is to keep the population disparity between high pop and low pop servers more similar.

Year of the Ascension Achievements

in PvP

Posted by: Ben Phongluangtham

Previous

Ben Phongluangtham

Game Designer

Next

Hey folks,

We’ve seen a few questions about this, so I wanted to let everyone know. We will not be turning off the Year of the Ascension achievements. It will still be possible to work towards the Ascension backpack/glider in Season 6 and beyond.

Thanks!
Ben

E Frag, B Dust and D Ore sink needed

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I use Princess, Star of Gratitude, and Sentient Anomaly. It’s not instant, but I find it effective. In fact, I’m now happy to get Dragonite Ore!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Possible bug with PvP game end/start time

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

If this is fixed, do you know if it would take effect for old games?

Yeah, it’ll take effect for old games. The stored data is correct — there’s a date/duration for each game — the API frontend is just misinterpreting the date as the start date rather than the end date.

Should have it fixed by the end of the week.

Overture/FNTN Orch Arrangement feat. Sharm

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I love it, and Sharm did a great job!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Ember Bay Changes

in News and Announcements

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

We have disabled content involving Rurik’s Engagement Ring until an exploit related to that item has been addressed.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Having a look at GW2 long-term results.

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

This started out, a month ago, as one person’s opinion based on speculation that was founded on incomplete information. It’s now become little more than an argument, with appropriate and practical questions dismissed or refuted with yet more speculation or opinions stated as fact. It’s time to close the topic.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Creating GW2 T-Shirts

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

If you wish to make a shirt for private, personal (non-profit) use, please see our Content Terms of Use: https://www.guildwars2.com/en/legal/guild-wars-2-content-terms-of-use/

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Creating GW2 T-Shirts

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Please see this page: http://www.welovefine.com/feature/guild-wars-2-fan-forge-info.html

There’s an opportunity to submit your ideas and even get a commission, if the art is selected!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Possible bug with PvP game end/start time

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

Could you provide some more data? Like, expected start/end, actual start/end for a match or two?

EDIT: nm, Evan poked around in the code for me and you’re totally right; the date the API is reading is the end date, and it’s adding the duration to that. Tracking issue.

(edited by Lawton Campbell.8517)

MumbleLink: export map level?

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

The avatar position should have a usable z coord; I can look into adding the current floor id to the JSON blob. Tracking issue.

Helseth carries bronze 4v5

in PvP

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

This is clearly a topic that forum members would like to discuss. I feel it started out badly, but has enough interest to consider letting it run. However, in order to leave it running we’re asking that you please use good judgment in what you say, and make your post factual and respectful, not antagonistic, aggressive, or rude. Stating an opinion as an opinion is ok; stating it as fact isn’t appropriate. The moderators will keep an eye on this thread, and if any of you see posts you are concerned about — aggressive, combative, disrepectful — please flag them for review. If the consensus is that this thread is inappropriate, we’ll close it. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Illegal use of Guild Wars Artwork

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Thanks for pointing this out. rapthorne is correct — the positively BEST way for these reports to come to us is through a support ticket. Our CS Team reviews such reports and would normally be the one to reach out to a company, host, or individual about using our assets in an unapproved manner.

I will forward this one, but in the future I hope anyone who sees this sort of thing will contact Customer Support by clicking the link at the top of the page, then clicking “Submit a ticket.”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Lost item using shared inventory

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Please contact Customer Support directly if you wish to help with an investigation. You say you solved the problem, but if you wish to discuss with CS, please open a ticket. Thanks for your help.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

When are linkings changing?

in WvW

Posted by: Chris Barrett

Previous

Chris Barrett

Gameplay Programmer

Next

There’s been a hitch in the plans of worlds getting hitched, such that this World Link update won’t happen until one week later, on January 6th. This won’t delay/offset future world link updates.

When are linkings changing?

in WvW

Posted by: McKenna Berdrow

Previous

McKenna Berdrow

Game Designer

Next

The next link will be December 30th.

Is it plan to get map completion info ?

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

Completed hero points are available from /v2/characters/name/heropoints with the progression scope. For the rest of the bits, there’s an open issue that I haven’t had time to implement yet.

Please fix the bell choir

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I was wondering: I can check with the team, of course, but perhaps the “free play” period was designed to allow people to get into the map, choose their location, and be ready to start a round of songs. If that was eliminated, might there be complaints about how we players are always joining in the middle of a session, which means we’d lose the ability to get maximum rewards? I’m just speculating here, but it crossed my mind.

That looks like a confession to never having completed a single full session of Bell Choir in the 4 years that it has been around…

There is already a break between every song to wait for new players.

No confession whatsoever. This year, so far, captured in screenshots. Clearly I play.

oh my completed 10x

sounds like rekt ;D

Speaking of sounds, I hear those kitten (yes, I wrote the word for “young cat”) songs in my sleep.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please fix the bell choir

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I was wondering: I can check with the team, of course, but perhaps the “free play” period was designed to allow people to get into the map, choose their location, and be ready to start a round of songs. If that was eliminated, might there be complaints about how we players are always joining in the middle of a session, which means we’d lose the ability to get maximum rewards? I’m just speculating here, but it crossed my mind.

That looks like a confession to never having completed a single full session of Bell Choir in the 4 years that it has been around…

There is already a break between every song to wait for new players.

No confession whatsoever. This year, so far, captured in screenshots. Clearly I play.

Attachments:

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please fix the bell choir

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I was wondering: I can check with the team, of course, but perhaps the “free play” period was designed to allow people to get into the map, choose their location, and be ready to start a round of songs. If that was eliminated, might there be complaints about how we players are always joining in the middle of a session, which means we’d lose the ability to get maximum rewards? I’m just speculating here, but it crossed my mind.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please fix the bell choir

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I’ll add my anecdotal experiences with joining Bell Choir. I rarely get the error message either the OP or Gaile mentioned. I do often run into the issue of joining during free play. I don’t agree with the idea that this occurs simply because free play is the longest part of Bell Choir. If that was the case, I would expect to join Bell Choir at random times during its length. I simply don’t see that. I reliably join within 30 seconds of the tenth minute(right at the beginning) or within 30 seconds of the fourth minute (Free play). I have found no reliable way to influence which scenario plays out. Neither quitting immediately and re-joining or waiting out the free play time seem to change the chances of getting a working instance. It is extremely frustrating to join during free play over and over, repeatedly watching loading screen after loading screen.

I will agree with Blockhead about the chances of seeing a fix. This undocumented feature has been a part of Bell Choir long enough too call it tradition.

Since a lot of people leave at the start of Free play, the matchmaking tries to fill these empty spaces. It is much rarer to have people leaving in the middle of the songs, that is why you get either at the beginning or the end.

This makes sense to me, too.

I just ran a test — casual, not official.

Most of the time, I got in before a round started, but occasionally I got in, chose my part, and then went “Ugh, free play.” I think it can be particularly noticeable because if you don’t look at the score, you may think you’re ready to start the first piece, then it’s wait for free play to run out, then wait for the next round to start. The free-play is the longer period, as I said, but there’s also the whole spin-up time for the new one, so it becomes even more noticeable. I mean, I could time it to the second, but I think y’all know what I mean — it’s the larger chuck of time.

As for fixing it, I’m not sure if that’s possible. I’m trying to think how that would work: Would you get blocked at the entrace with a “The round is in session” message? Would you get that message inside the map, if you clicked on the snowman and he told you, “We’re currently in free play; check back later?” I’m wondering what would be the best mechanic, because certainly it’s not possible to spin up a new round when ever a single player enters the map.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Please fix the bell choir

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I’ve been playing a lot of Bell Choir lately. (Love it!) I have worked around the problems you mention by leaving the instance and rejoining if I get the error message. (I get it quite rarely, actually.) I think the situation where you are joining during the free-play is coincidental — I don’t think that is an issue. Free play, after all, runs longer than any particular song phrase, right? If that is true — and it seems true to me — then it would be sort of mathematically probable that you might hit that longer session more often.

Please also remember that if you get a message about the world being full when you try to enter the instance, you should try again right away. I’ve never had to try more than twice to get into the Bell Choir in that manner. (Sometimes I go through the gate, sometimes I accept through the NPC — either will work.)

We’re sorry for the occasional issues that arise, but I hope that the suggestions above will be helpful to you. See you on that magical, musical circle!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Why AP for the top 250 titles is not cool

in PvP

Posted by: Ben Phongluangtham

Previous

Ben Phongluangtham

Game Designer

Next

After an internal review, we’ve decided that awarding points for achievements that are this exclusive goes against the intent and spirit of our achievement system. We’ll be removing the points on these in a future release.

MMR Spiral

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Also all those games are on thief, maybe you could switch up your play a bit and then come back to thief.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

MMR Spiral

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Of your 132 post placement matches, you peaked at 1413, bottomed at 1140, and have a win/loss of 63/69. Your longest losing streak is 9 games after a dense set of wins. I’m not seeing anything wrong with this. Perhaps you’re just having an off day.

I understand the hyperbole because you’re likely frustrated, but it doesn’t help when discussing feedback for leagues.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Permanent Capricorn/Coliseum achievements!

in PvP

Posted by: Ben Phongluangtham

Previous

Ben Phongluangtham

Game Designer

Next

Game Update Notes - December 13, 2016

in Game Release Notes

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Bug Fixes:

  • Fixed a bug that prevented completion of the Playing Chicken achievement.
  • Swampland Fractal: Fixed an issue in which players sometimes could not pick up wisps after failing the first event.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Anet please fix camp glitch

in WvW

Posted by: McKenna Berdrow

Previous

McKenna Berdrow

Game Designer

Next

We are aware of the bug and are working on a fix for it.

end point masteries returns wrong value

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

Will look into it; in the meanwhile here’s a tracking issue.

Won 10 matches... but stats says 9?

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Leaderboard is missing byes, forfeits, and desertions right now.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Details on MMR changes

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Someone needs to make a Glicko test program that uses rules from the wiki and post it online…

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Complaint about communication

in WvW

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

This thread doesn’t seem to have the potential to provide any meaningful or factual communication. The developers work on, and care about, all modes of gameplay. WvW has been given unprecedented levels of communication, interaction, and engagement in recent months, so the timing of these comments is particularly ironic. I can only assume that someone did an anecdotal post count and concluded that there’s some sort of bias in favor of PvP. Yet in another period of time, the counts might lean towards any other gameplay mode.

ArenaNet developers work on, care about, and support the different modes of playing Guild Wars 2 with equal passion, dedication, and interest.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

New division badges, why why why?

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Preview /15chars

Attachments:

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Duplicate White Mantle Portal Device

in Fractals, Dungeons & Raids

Posted by: Crystal Reid

Previous

Crystal Reid

Game Designer

Next

Don’t throw them out, wait until the next release.

Wintersday Outfit Request

in Community Creations

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hi JReene. I would suggest that this is a great inclusion in the GW2 Discussion Sub-forum, in a sticky post about Gem Store suggestions. Do add it — it’s a great idea!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

New division badges, why why why?

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Our amazing UI artist has already made a pass on these and they are much more distinguishable and bright.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Billing Issue December 16, 2016

in News and Announcements

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Thank you for your patience while we addressed this issue. The issue has been resolved.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

[Fractals] Swampland pedastel interaction

in Bugs: Game, Forum, Website

Posted by: Benjamin Arnold

Previous

Benjamin Arnold

Content Programmer

Next

I have reproduced this internally and I see the issue. And yes, it’s all my fault…

The fix should be included in the next patch. Unfortunately as I missed our hotfix deadlines, that could be a while ;_;

Until then, you do not have to reset the entire instance to fix this.

The bug occurs when the game destroys the wisp that you are holding, which happens on the event failure. If you drop the wisp, you are not affected. When the event fails, each player who had a wisp destroyed can log out, and log back in, and then they should be able to pick up wisps again.

I am very sorry for this inconvenience. I can see this making swampland runs quite tedious if you are wiping :c send me your hate mail and I will open it with shame.

[Season 5] MEASURING SKILL & MATCHMAKING

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

If you are using MMR to pair teams, why are 1,4,2,3 even being teamed with 8,9,10’s? That’s why this system continues to frustrate people.

Because it’s a 10 player game. Those 10 players could have the exact same rating in the best case scenario.

Am I misunderstanding what you are saying. 1-10 denotes skill or simply the number of players?

Just ordering of skill. The skill range could be big or small. (hopefully small)

Hey Evan,

Just wanted to take a quick moment to ask that if in the future, you would consider implementing a “hard cap” on initial tier placements (can’t place higher than gold3, plat1, etc).

While it’s true I don’t know your exact algorithm and 10 placement matches is a generally accepted industry standard for a multitude of good reasons, as a player, judging from my own experience and observations as well as some others; the perception is that the placement matches have over or under-inflated peoples placements.

With a cap, it just seems like you could still place people within proper thresholds accurately, but then people wouldn’t be able to play the “place and beat the decay” game, at least, not if they wanted those higher tiers, which would “force” people into participating in more matches than a lot currently have (granted we’re only 2-3 days in).

This would help the system gather more statistics and place people more accurately and with a higher indication of their actual skill tier than the way it appears currently, not to mention there being a larger pool of players to create matches from since people would still have the incentive to play for more than just beating MMR decay (I hear reports from friends in higher tiers of games being scarce, and I assume they’d also be less evenly matched since the longer the matchmaker works, the more the rating threshold opens up to try to create a match).

Granted I didn’t really need to explain it all, but I did so in case you do actually decide to respond and do one of those “separate perception from reality” things that you do.

We talked about capping placement and opted to have less restrictions. One thing I would consider is lowering the default rating deviation so people don’t fly around as much and soft reset has more meaning.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Match history tab

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Ah yeah, spose I can expose that now since it’s not a secret anymore.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Stack it up boys, we gotta go.

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

I have the feeling Evan has a lot of job security right about now. This is a good thing, he’s like the anti-Gaile Gray

I’m excited to finally have MMR out in the open. We can get some great community feedback like what professions dominate which skill ratings to better handle player perception. We have metrics like this internally, but its super tedious to look up the skill rating of every player that gives balance feedback on the forums.

Now if only skill raiting showed up when you posted on the pvp forums, you could weed out the actual threads pretty quickly

It’s not that things need weeding. It’s just good that players have rating available as a data point when making suggestions and giving feedback. Something like:
“I have sub 1k rating and hate playing against X”
“Well I have over 2k rating and X is terrible”
This is way more helpful to us!

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

+9 for win, -15 for loss

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

Soft reset: (Previous Rating + 1200) * 0.5
However, everyone’s deviation got reset, so your still move up and down a lot from this new rating.

Why even include the old rating? Since higher MMR was detrimental (higher queue times, harder to earn pips) a lot of people did not care if MMR was low.

So that the esl players would have less of a chance to match up against people who bought the game last month. It would have been much more chaotic with that approach.

Yes. We’ve done a full reset before and it was awful. Keeping everyone’s relative position means matchmaking isn’t completely random at the start of the season.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

@dev Legendary players dont get more rewards

in PvP

Posted by: Evan Lesh

Previous

Evan Lesh

PvP Gameplay Programmer

Next

That’s some interesting maths. We hadn’t considered queue time when balancing the legendary pips as it was just kind of icing on the cake. Will see what queue times become after a week or two.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Bloodstone Weapon vendor bugged

in Bugs: Game, Forum, Website

Posted by: SarahWitter.2317

Previous

SarahWitter.2317

Next

Thank you for your post! We were able to resolve this with yesterday’s game build.

https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-December-13-2016/first#post6431741

Stack it up boys, we gotta go.

in PvP

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I have the feeling Evan has a lot of job security right about now. This is a good thing, he’s like the anti-Gaile Gray

Hey! Wait a minute — what does that even mean!?

~engages in rage typing~

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Paysafecard.

in Bugs: Game, Forum, Website

Posted by: SarahWitter.2317

Previous

SarahWitter.2317

Next

This is a known issue. Apologies for any inconvenience. Here is a thread with more information:

https://forum-en.gw2archive.eu/forum/info/news/Billing-Issue-12-16-2016/6433052

Purchasing gems through Paypal

in Bugs: Game, Forum, Website

Posted by: SarahWitter.2317

Previous

SarahWitter.2317

Next

Hi all,

This is a known issue, and apologies for any inconvenience. Here is a thread with more details:

https://forum-en.gw2archive.eu/forum/info/news/Billing-Issue-12-16-2016/6433052

Billing Issue December 16, 2016

in News and Announcements

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

We’ve noted an issue today with gem purchasing when someone uses a redirected payment type such as PayPal or the paysafecard. This issue may result in the display of the following erroneous error message: “Unfortunately there was an error with the payment provider. Please try again later. If this error still persists please contact customer care.”

We want you to know that orders placed during this time are completing successfully, although there may be a delay in gem fulfillment. Our billing provider is working with us to correct this issue.

If you placed an order with one of the affected payment types today, please allow extra time for the gems to arrive. If after several hours you have not received your gems, or if you accidentally duplicated your purchase and do not want the additional gems, please contact Customer Support.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Will Skill Rating be exposed to the PvP API?

in API Development

Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

rating and decay in /v2/pvp/standings are what you’re looking for. Only have the current values — I don’t think we’re currently tracking season best.