Hi everyone.
Thanks for your contributions.
Shalmont, thanks also for your feedback. The team is aware of the issues the community has been pointing out and certainly working on solutions. Thanks for your patience and understanding.
Hi Dendail.
The issue is known. Normally it disappears after some minutes or after refreshing the browser. But thanks for bringing this to our attention. 
Hello everyone.
Please, lets try to stick to the topic at hand and leave personal comments out of it. 
Thanks for your cooperation and understanding.
Hi Dabu.
Thanks for posting although the forums are not the best place for letting us know. The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.
Hi everyone.
Thanks for your question. At the moment there is no possibility of setting off those weather effects. We will pass on the feedback to the team though. 
Hi everyone.
This thread has gone rampant and it is no longer constructive. Therefore we will proceed to close it. Thanks for your understanding.
Hi everyone.
As Skywing has correctly stated, we do not have at the moment a time frame for the release of those character names.
Hi Eliteseraph.
Thank you very much for your feedback.
Hi everyone.
There is another bigger thread that is discussing the issue of invisibility, here, and we would ask you to write your feedback there. As you may know, this invisibility problem is top priority in the team and they are working on it.
Hi everyone.
Equinox, thank you very much for your feedback.
As FallenAdvent has correctly stated, your concerns have been brought a great number of times to our attention and it is something the team is working on. We would ask you for patience as the issues get solved. Many thanks in advance!
Hi everyone.
Thanks for the feedback, MrLee.
Sorry to hear that. We have received complaints of this type and certainly you will find more threads in the Suggestions subforum that deal with this.
Because of that, we will proceed to close this thread.
Thanks for your understanding.
Hi everyone.
The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!
Hi everyone.
I acknowledge my mistake as I did not know it was a general problem among players. Therefore we will forward this situation to the team today.
Thanks.
Edit: We have also merged threads to keep the reports about this problem in a big one
(edited by CC Eva.6742)
Hi Michaeas Magister.
Thank you very much for your feedback, which will be passed on to the team.
I’m stuck in a repair loop… again. The only way I was able to fix this before was to reinstall completely. I had no issues prior to the lastest patch, so I’m going to go and chalk this problem up to the patching process.
I’m afraid I’m not seeing any posts from you in this thread detailing what things you’ve tried other than reinstalling (on the same drive, I think). Here are some things to check out:
- Try moving the installation to your HDD if you have one (and haven’t already tried this)
- Run MemTest86+ overnight with the full suite of tests enabled
- Run with ‘-analyze’ and post/attach the results here
Post here with any findings (or lack thereof)!
Yeah did notice this. Since about 3 days now I’m receiving my tourney chests. WHat gonna happen if I transfer back to my old EU server now? will I have to earn more tournament chests then I did on the US one now to get them again there?
More or less, though your previous EU wins still count. So if you had 10 EU wins, then started earning chests on wins 11-15 on US, then switched back to EU, you’d need to win 6 tournaments to start getting chests again.
I’ve made a response to this issue in this thread:
https://forum-en.gw2archive.eu/forum/pvp/pvp/Tournament-chests-and-transferring-between-server-regions/first#post382353
First. Kittens kittens kittens.
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
I’ve made a response to this issue in this thread:
https://forum-en.gw2archive.eu/forum/pvp/pvp/Tournament-chests-and-transferring-between-server-regions/first#post382353
We’ve discovered an issue where you may stop earning PvP tournament reward chests after transferring from a EU server to a US server, or from a US server to an EU server. We don’t have an immediate fix for this, but we’re continuing to investigate the issue. If you’ve stopped earning reward chests after a server transfer and transfer back to your original server region, you should begin earning tournament rewards again. If you continue to play in your new server region, you should begin earning tournament rewards again once you’ve earned more tournament reward chests than the amount you earned in your original server region. We will update again once we have more details.
Just wanted to jump in and say that yes, it was meant as a joke. I’m a lifelong PvP’er (I go all the way back to Quake 1 LAN tournaments), so sometimes I like to remind people that yes, I’m a gamer too. Sometimes I talk like a gamer….because….well, I am one.
Hence the PS. Wasn’t meant to be offensive.
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
This is why balance changes should be iterative not big bang.
Plus the lack of communication as to what anets thoughts are on class balance and why they buff or nerf various things eg. the 7/10 patch is lacking and should be improved. While its obvious why some changes are made eg. changes to thief other changes are not obvious eg. the changes to elementalist.
Agreed. We’re trying to work on that with the patch note process. We’ll try to do a better job of explaining things as we do them.
“Every man takes the limits of his own field of vision for the limits of the world.”
-Arthur Schopenhauer
Update: Friday through Sunday, 4 – 7 October
120922-003995 Resolved with distribution on 3 October
120922-003995 Resolved with distribution on 3 October
120910-002395 Resolved with distribution on 3 October
120926-005208 Resolved
120916-005788 Resolved
120919-000303 Tome of Influence issue; a resolution is under development
120915-001298 Tome of Influence issue; a resolution is under development
120911-004939 Tome of Influence issue; a resolution is under development
120827-006798 Tome of Influence issue; a resolution is under development
121005-003235; duplicate of 120830-006445 Under review by senior agent
120928-003604 Under review by senior agent
120930-003046 Closed. We simply cannot allow the use of an account name that is invalid for Guild Wars 2 account.
120911-003717 Sent an email as a test; please respond if you receive it or post if you do not. In the meantime, we’re investigating your initial issue, as well.
If your ticket is at least three days old, and if you still need assistance, please post in the Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
Update: Friday through Sunday, 4 – 7 October
120922-003995 Resolved with distribution on 3 October
120922-003995 Resolved with distribution on 3 October
120910-002395 Resolved with distribution on 3 October
120926-005208 Resolved
120916-005788 Resolved
120919-000303 Tome of Influence issue; a resolution is under development
120915-001298 Tome of Influence issue; a resolution is under development
120911-004939 Tome of Influence issue; a resolution is under development
120827-006798 Tome of Influence issue; a resolution is under development
121005-003235; duplicate of 120830-006445 Under review by senior agent
120928-003604 Under review by senior agent
120930-003046 Closed. We simply cannot allow the use of an account name that is invalid for Guild Wars 2 account.
120911-003717 Sent an email as a test; please respond if you receive it or post if you do not. In the meantime, we’re investigating your initial issue, as well.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I’m trying to offer a possible workaround for a bug that I cannot reproduce after playing through the story step a dozen times. Since I can only test solo myself, it might be an issue with multiplayer.
It’s intended to be available for anyone who’s completed the story. I don’t know why, but the change didn’t make it to the live servers. We’re looking into it.
I’ve asked programming to look at it, since it seems to be isolated to the engineer, so it’s something out of my hands.
Your choices in crafting do not affect your drop rates at all.
This is a known issue. We have a fix pending. Thanks!
The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!
Stuck loading screen after respawn in pvp free tournament
in Account & Technical Support
Posted by: Ashley Segovia.8276
Hi DragonM – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:
http://us.ncsoft.com/gameadvisor/
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
120910-002395 Resolved — We implemented a change just last night that should have corrected this
It is now resolved! Thank you so very much for all of your assistance!
You are very welcome. And thanks so much for updating — it helps to see these notes! 
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!
Ticket open for close to 3 weeks and still not resolved?
in Account & Technical Support
Posted by: Ashley Segovia.8276
Hi Artek – Sorry it’s taken so long for Support to get back to you. It does appear as though you received a response today. Additionally, this appears to be a Gameplay issue rather than a technical issue.
Hi,
We’ve now published he PvP blogpost today: https://www.guildwars2.com/en/news/structured-pvp-iceberg/
So I’m closing this thread, thanks.
This thread has more than run its course and shall be closed.
We have not announced exactly when we would release the names that have been reserved by Guild Wars players. When we do this, we will let you know.
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
Hey guys this issue should be resolved at this point. If you’re still unable to delete characters please let us know.
Any exploit information should be sent to exploits@arena.net. Please report every incident of suspected botting behavior they witness using the in-game ticketing system.
We’ve been working our way through the rune sets and getting them working right, so thank you for the reports and your patience: we’ll be looking at this one soon!
— Live Response Embed —
As noted here: https://forum-en.gw2archive.eu/forum/support/account/Policy-Third-Party-Programs
ArenaNet cannot approve or review or “vet” any third-party programs. Our general policy is that anything that gives advantage is forbidden; anything that imbalances the game in favor of one player over another is strictly disallowed. With that said, we are aware that some utilities help players without impacting others, that is, they do not give anyone an advantage over someone else.
Our development team is not able to review third-party programs to assess their components or give them any sort of approval. We make our policies clear in our User Agreement, Rules of Conduct, and the Conduct Breaches and Outcomes document, which you can find in the Legal Documentation section of our website: https://www.guildwars2.com/en/legal/ You should know the following:
1. If you chose to use any third-party program, you do so at your own risk.
2. We cannot offer support if the third-party program impacts Guild Wars or Guild Wars 2 and, for instance, makes the game unplayable.
3. If you choose to use what you believe to be a “benign,” or non-advantage-giving program, be sure to get it from a legitimate source to protect yourself from the possible addition of cheats or key-loggers.
The best way for a player to assess whether a specific third-party program could have any impact on another player or a PvP opponent is to ask:
• “Does this program allow someone to play faster, better, longer, or more accurately than someone who doesn’t use it?”
• “Does this program allow someone to ‘play’ when he/she is not at the computer?”
• “Does this program allow the user to gain undeserved rewards?”
If the answer to any of these questions is “yes”—or even “maybe”—then we strongly recommend that you do not use the program because to do so may place your Guild Wars or Guild Wars 2 account in jeopardy.
In the future, we will be working directly with the community to develop app support for Guild Wars 2, so stay tuned for more info!
Confirmed Router settings fixed BLACK SCREEN
in Account & Technical Support
Posted by: Ashley Segovia.8276
Hi Norr – Thanks for sharing! We’re trying to track how many players are resolving this particular issue in this fashion. It’s definitely strange, but if removing the router is not an option, I would also recommend disabling your router’s SPI setting.
Hi Bcmonks – After looking at your Game Advisor report what stood out to me is you are connected via VPN as well as your Atheros AR8151 PCI-E Gigabit Ethernet Controller. If you disable Hamachi do you still encounter this same issue?
Yes, I’m sorry, we discontinued accepting Discover last week. I believe you could set up a PayPal account and purchase from us through PayPal when you pay PayPal via Discover. (Gosh, I hope that makes sense.
)
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I suggest that your wife contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to help her.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Hi Jia Shen.4217,
You seem to know all about wikis so I’m not going to discuss it here (it’s an interesting topic but I’m not sure that the forum is here to bring awareness about editing the wikis). I’ll just say that we fully agree that our wikis should be the best source of information and they’re doing fantastically well, thanks to a large and active community of editors.
I can see that some of your comments are valid, but here’s how I would suggest that you approach the problem on our wikis (approach may differ based on wikis, as we now have 4 of those, but there’ll always be someone to help you find the right place to discuss these topics): start discussing it on the discussion pages and if you can’t get any traction there, raise the discussion on the Practices and processes page. You can also talk to one of the Buraucrats or Sysops directly on their talkpage and I’m sure that one of them will be able to discuss it more in detail.
We tend to let the community manage the rules and codes on the wiki by itself. It’s worked for many years and we see no reason to change that. If a lot of people on the wiki agree with you that the need for formatting is increasingly ignored, then you can bring it to me directly (I’m the Community Liaison and here’s my talkpage ) and we can start discussing what could be done about this, a discussion that will obviously involve the whole wiki community.
I’ll close this discussion for now as: 1) this is not the appropriate forum; and 2) this discussion will get more traction on the wiki directly.
Thanks for your work on the wikis!