Guild Wars 2

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

What do you mean by “an unofficial server.” If you mean a third-party game server, those are strictly disallowed and no advertisement of such a thing — if it exists — would be allowed, no matter how infrequently it was posted.

The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

In these instances, the above posters are correct. If it’s not a video we have posted, we can’t personally get it removed. Please use the Youtube reporting feature. And thanks for watching out for us!

If you are experiencing unusually slow performance while running the Guild Wars 2 Mac Beta client on a MacBook Pro with Retina display, be sure that your operating system is fully updated.

If you continue to have problems, try resetting the System Management Controller (SMC). Complete instructions for doing this can be found in this Apple Support knowledge base article:
http://support.apple.com/kb/HT3964

The problem is known to recur, and the SMC reset will need to be performed each time you encounter the issue.

It should also be noted that the performance issue can appear on systems running under Windows. An SMC reset will also be needed if you encounter the problem while playing the Guild Wars 2 PC client under a Windows Boot Camp partition on a MacBook with Retina display.

The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

Please contact our support team directly with any questions about legitimate emails sent to your address: http://en.support.guildwars2.com/

Thanks for the reports, everyone! This is a programming priority today, and we’re working to get this fixed as soon as possible.

Uninstalling the game has no effect on your account. Make the most of yours studies, then come back and see us when you have time. We’ll be here.

The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

To report in Guild Wars 2, select the character and then go to the upper, center of your screen and right click on that character’s portrait. When you do that, you’ll see a lot of options, including “Report” at the bottom of the list. Choose report and submit your note then.

Satan is not in the filter at the present time, but I feel that it is likely to offend if used in even an marginal way.

Hi,

Please, check this thread for more information about post-pacth builds.

I will now close this thread.

Hi,

Please refrain from making staff callouts in your thread titles. We understand that you wish your thread to receive the attention it is due, however using staff names/ArenaNet in your thread title does not aide in making this happen.

I will now close this thread.

We do not have a date for that, yet. If you are concerned about loss of progress, you should wait. Frankly I think I’d move on, but the choice is yours. We’ll try to update soon on this service.

Due to the inflammatory tone of this thread, we will now close it.

Thanks for your feedbacks.

Hi all,
Is there anyone with a MacBook Pro with Retina display for whom the SMC reset is not resolving performance issues? If so, please post your system specs here and we’ll look into it. Thank you!

I’m probably the definition of an alt-aholic, but for the moment, my main is a Ranger. I love running around with my pet spider exploring different areas.

Five of five experienced agents — a mix of males and females — agreed that the name was either intended or accidental “creative spelling” for a body part. I did not count myself in the vote, and saw “critter,” but the others pointed out that the spelling was just too close as to make them uncomfortable.

I acknowledge the name is used in other games. But just as we’d disallow the name Penus, even through it’s not precisely spelled like a body part, we will hold the block on this name.

We’re looking into it, but we haven’t been able to reproduce after a dozen run throughs of the story step, so it’s a bit tricky.

1 – Try the story step solo. This appears to only happen if you play co-op (since more creatures are spawned.)

2 – Look around the from entrance of the fort, there’s occasionally a Risen who will hide out under/around the ramp leading into the fort.

As posted above:

1 – Try the story solo. This seems to only pop up when doing it with multiple players.

2 – Look around the gate, it seems to be a nefarious zombie that’s hiding out under/around the ramp leaing into the fort.

Nebilim.5127:

Can you define rarity lynsey? Do you mean just any level 80 exotics or do you mean extremely hard to get exotics like named ones? Do crafted weapons constitute as less rare?

Though not all Exotics are “created equal” they are all of the same rarity: Exotic.

Hi,

You have two options to report suspected botters:

1- Report them via the ingame tool
2- Create a request for our customer support with all details needed and/or proof attached to your mail.

Thanks for your help!

Sanctus.8350:

Its already been stated by the dev that the forge is the only way to get them. However, they throw around so many half truths (like this thread, and the one about no DR on the forge), anything they say can be taken with a grain of salt at this point.

What “half truths” are you talking about? Everything I have said here and about DR in the Mystic Forge is 100% true to my knowledge, and I happen to know a lot about these things.

As requested by the creator of this thread, we will now close it.

As a quick note, the higher the level and rarity of the things you are throwing into the forge, the better your chances of getting a Legendary Precursor.

I’ve asked a programmer to look at this, sounds like the 10/8 update broke something.

Try running it solo, it might be a scaling issue.

EDIT: It looks like it’s set up correctly, so the only thing I can figure is that one of the undead is either spawning in a bad spot, or being pulled to a bad spot by combat. Check around all the routes they attack from, and check around the fortress gate, to see if any are “stuck”.

“We”? How many players were in the group?

We’ve now played through this about a dozen times with no blocking issues, so I’m having a hard time trying to identify the problem.

I’ve asked a programmer to look at it, what’s baffling is that it was fine about 2 weeks ago, and there’s nothing on the content end that appears to be incorrect.

• Fixed recipes for the Mystic Artifact, Mystic Barricade, and Mystic Trident.

In the 9/25 build

Those recipes are very specific to the dropped item. Cobbling one together using transmutation stones and a sigil, isn’t going to work.

Thanks for the reports, everyone! We’re currently investigating this issue, and we will update with information as it becomes available.

SolarNova.1052:

offensive words ..yes banned.. actual names ..they should be allowed.

Sorry, no. Guild Wars 2 is played by people from many dozens of countries, from a variety of cultures, ages, genders, and racial backgrounds. We’ll keep the game world pleasant by not allowing the names of mass murderers and other unsavory people. That’s our policy and that has proved to be a reasonable and well-accepted practice.

I believe you used a shared password, and that’s a very bad thing. For more information, please see Mike O’Brien’s article on account security. I do not believe that they got your credentials from Guild Wars.

As far as changing your password, I’m sorry you’re having difficulties. I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

We’ve seen players discussing the topic of crafting legendary precursor weapons and claiming that we’ve made changes to make this more difficult. We’d like to be clear that we did not make any across the board changes to reduce the drop rate, nor was it our intention to significantly increase the difficulty in acquiring these precursor weapons.

We did fix a few bugged recipes that were rewarding Legendary precursors more often than they should have been. These recipes were mostly using Rares in the level 70-75 range and mostly affected the precursors for the greatswords and the dagger. This has had some effect on the drop rate when using lower level rares to attempt to get a precursor but it was never intended for that to be the best way of acquiring these weapons. The recipes for throwing in level 80 exotics have not changed at all.

We have been watching the prices climbing on Legendary precursors and share your concerns about some of them becoming too expensive. We will continue to monitor the situation and will make any adjustments we feel are necessary.

Happy to help.

Oh, I changed the subject line to make it more clear what happened (and remove the all caps. )

If you’re stalled at the front gate, look around. There’s almost certainly a zombie hiding out somewhere. Once it dies, the next wave will spawn.

I understand the question and I’m looking into this. We do have a formal Naming Policy, but I’m not sure that suspension (not a ban — bans are forever!) and name censor may have been a bit beyond what most agents would do. I’ll look into this.

ahrke.3621:

-snip-

So can you please add an option in the Account Management to allow us to choose which countries we might be willing to allow access to our account from

Because hackers proxy into all sort of “legitimate” countries, I don’t think this is a good or viable idea at all.

This name makes players uncomfortable because they do not have the context that you suggest. The name will remain blocked.

As of about 4:00 AM Monday morning (10/08), the issue with players being unable to delete character has been fixed. If you have continued problems, please feel free to start a new thread (and keep all similar posts in the same thread, please) but we believe that this has been fully addressed and all will be well now.

Hi,

As already explained by Mike, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking.

Moreover, we have seen reports of bots with screenshots attached that were showing personal information. Again, this should not be posted on the forums as explained by our code of conduct.

For this reason, and in order to keep this thread as clear as possible, we will close it. As soon as we will have more information to provide, we will keep you updated here.

Thank you for your understanding & cooperation.

Hi everyone.

Nadjp, try to go out the game and reconnect, to see if the issue is still there (most of the times it vanishes after exiting). If not, please, contact Customer Support.

Thanks and sorry for the inconveniences.

Hi everyone.

Seems this thread has gone rampant and off-topic we will proceed to close it now. All discussions are welcome as long as they are kept constructive and away from rudeness.

Thank you very much for your understanding.

Hi Hyyangoz.

Thanks for your feedback. This and other issues are being discussed currently here. Because of that, we will proceed now to close this thread.

Thank you very much for your understanding.

Hi everyone.

I am reopening this thread as it seems that the problem is already solved and should work; other users are already reporting positively about this. For those of you who have not tried it yet, please, try now again and let us know if now the deletion is or not working for you.

Thanks.

Hi there.

It seems that the problem is already solved and should work. For those of you who have not tried it yet, please, try and let us know if now the deletion is working for you.

Thanks.

Hi there.

It seems that the problem is already solved and should work. For those of you who have not tried it yet, please, try and let us know if now the deletion is working for you.

Thanks.

Hi everyone.

Sidu, there is already a sticky created around this issue, you can check it and leave your opinion/feedback here.

Because of that, we will proceed to close this one.
Thank you very much for your understanding.