Guild Wars 2

Hi everyone.

First, thanks for bringing this to our attention, as this is a very serious matter.
I will pass on this to the team.

Hi everyone.

Darmikau, thanks for your feedback. We will proceed to close the thread though, as it has already attracted some off-topic commentary about another game that has nothing to do with Guild Wars 2. We invite you to reformulate your ideas as a suggestion in the Suggestion subforum.

Thanks for your understanding.

Hi everyone.

Thanks for your concerns. We would like you to write your feedback in the following sticky as it is easier for the security team to have all of your opinions/questions in a general and official thread rather than scattered all over the forums.

Thanks for your understanding.

Carnagh.1687:

Hi, a lot of people have an opinion about why ANet hasn’t stopped botting yet. Most of the opinions are quite reasonable. I work in the area of automatic classification and inference. So, I find it puzzling as to why botting remains when to me there appears to be enough data to stop this almost entirely.

There are data points with a botter that are wholly different than those of a regular player, and from a classification point of view allow for almost certain classification. Lots of data point. Together these different points give I feel 100% certain classification.

I feel reluctant to communicate in too much detail (if an ANet staffer gives the nod I’m happy to broaden the discussion)… I would have thought ANet had the development experience in house already, if they don’t I strongly suggest they go find themselves a dev with a suitable background. I’m not special, there are an awful lot of programmers to whom this problem would not be difficult. If botting is looking like a hard problem to ANet it is because they haven’t gotten the right experience in-house. Much harder classification problems are dealt with in real time.

In short, with the right programmers botting in the obnoxious form we’re currently seeing can be removed completely, and easily.

Carnagh, I have moved your thread into this one as we want to keep this sticky as the general place for feedback/discussion surrounding the botting. Thanks for your understanding.

Hi everyone.

Clarty, we are sorry to hear that but we are also sure you will also get used to the new controls as you play.

Hi everybody.

Alexnssilent, we would ask you to direct your feedback/discussion to the following thread, as it is the official one created for this issue and all updates will be announced there.

Thanks for your understanding.

Hi everyone.

Kgibsonuk, we acknowledge the issue, as it has affected a great number of players but at the same time we see it has been punctual and does not affect now the majority of the player base. Because of that we are providing the following solutions in this thread.

Thanks for your understanding and sorry for the inconveniences caused.

Hi everyone.

We monitor the forums every day and your suggestions and other forms of feedback arrive quite clear to our ears. You may understand as well that with all the work the dev team is facing on a daily basis and the quick movement of the forums we are unable to give a personal reply to each thread or suggestion made. But rest assure that some of those suggestions have already been taken into consideration.

Hi everyone.

Thanks for asking. As my colleague Regina Buenaobra has stated here, we decided not to include pictures and signatures because of the potential abuse some users can make of them.

Thank you for your understanding.

Hi everyone.

We have just answered in the fore-mentioned thread about this issue.

For those of you still with problems, please, try the following: reconnect to the game in order to patch the client and try again to delete your characters. If this does not work, please, have a little bit of patience as the team is aware of this, working in a solution and will help you with this incidence.

We proceed now to close this thread.
Thank you very much for your understanding and sorry for the inconveniences caused.

Hi everyone.

The problem with character deletion was a known and punctual issue. Try the following: reconnect to the game in order to patch the client and try again to delete your characters. If this does not work, please, have a little bit of patience as the team is aware of this, working in a solution and will help you with this incidence.

We will proceed now to close this thread.
Thank you very much for your understanding and sorry for the inconveniences.

ZaneStriker.2836:

I feel all jerky and like I’m constantly having to adjust my camera instead of it being a nice smooth experience.

Is anyone else feeling this? Do I need to adjust my sensitivity or mouse DPI in some way? I’ve always played with highest camera sensitivity and a 2000 DPI on my mouse, for all games, and it worked great before but now it almost makes me feel sick.

Zane: I just merged your thread in this one since this is an official one and your feedback will be looked into quicker; also, it can help start other discussions. Thanks for your understanding.

Hi GreenZap.

The problem with character deletion was a temporal one. However, some players could have still their characters blocked. If this is your case, as it seems so, please, create a new ticket for Customer Support with the details of the particular character you want to delete, so they can take care of the incidence.

Thanks.

Hi everyone.

If you have questions that you want to have answered concerning the botting issue, please, do not hesitate to post them in the following thread, where they will be looked into.

We will proceed now to close this thread.
Thank you very much for your understanding.

Hi everyone.

As already said, we would like to keep all the discussion/feedback from you guys in the fore-mentioned sticky thread, as it is easier for the dev team to read all your opinions in one place instead of in different threads scattered all over the forums. Besides, if there´s an announcement about the issue, it will be publicly posted there.

Therefore, we proceed to close this thread.
Thank you very much for your understanding.

I’m glad to hear that some people are reporting that their guild permissions are fixed with today’s build. Please post in this thread (or PM me) to let me know whether your permissions are fixed or not.

Tymmo, I’ll look into your missing guild.

I’ll take a look on live right now!

Awesome!

Not sure if the patch notes reflect this, but the disappearing NPC bug was fixed in that build.

Was this after the patch that just went through 30 minutes ago?

Andronis.3926:

Server: Tarnished Coast
Map: Metrica Province
Location: Loch Jezt

NPC still broken. (3+ weeks now) NPC just lays there dead. Unknown if it ever worked when server came up from update.

Sadly this one will be broken until our next update. The issue here was found after we got the fix in that I mentioned last week. Luckily, this is the only one that was affected by this issue.

General

• Fixed a bug in targeting that was causing left-dragging to deselect/select targets incorrectly.
• Fixed a bug in targeting that was allowing users to deselect all targets using the select next target functionality.
• Fixed a bug with human female sword and pistol animations.
• Fixed a bug that was causing quickness to get stuck on players and enemies indefinitely.
• Fixed the Mystic Forge recipe for Melandru’s Gaze that was rewarding the Mystic Staff instead.
• Fixed a potential bug with skill challenge conversations not closing for all parties speaking with the NPC.
• Fixed a bug in weaponsmith Destroyer recipes being swapped for Valkyrie and Berserker weapons.
• Fixed the Mystic Forge recipes for platinum and mithril ingot conversion taking cloth bolts instead of the appropriate ingots. This also fixes the issue with linen and silk bolt conversion recipes sometimes rewarding ingots.
• Fixed the Mystic Forge recipe for Immobulus requiring a defunct item. It now requires giant eyes instead.
• Fixed a bug with Rune of Divinity that was causing it to do 50% more critical damage than listed.
• Removed laughing audio from crafting stations in Divinity’s Reach.
• Raised the maximum karma limit.
• Superior Rune of the Adventurer is now set to give 50% of endurance on heal.
• The character select screen now reflects hidden armor choices.
• Updated Rune of Earth and Rune of the Grove to have a 25% chance to grant 4 seconds of protection and 30-second recharge for superior runes, with 45-second recharge for major runes.
• We’ve relaxed our anti-exploiting system for loot and events.

Camera

• We’ve updated the camera to reduce the amount of camera smoothing currently in the game in order to lower the frequency of related bugs. We’re still looking into other camera issues, but we decided to make this quick change because it greatly improves the gameplay experience.

Events

• Fixed a bug that could block “Escort Order of Whispers agents to Jormabakke Stead” in Snowden Drifts from restarting.
• Fixed a bug that could cause duplicate versions of Agent Briathell to spawn in Snowden Drifts.
• Fixed a bug that could prevent the repair event for “Cascade Bridge” in Lornar’s Pass from triggering.

Dungeons

Caudecus’s Manor

• Closed map exploits.
• Updated the reward vendor for Caudecus’s Manor to include the missing exotic light helmet.

Citadel of Flame

• Closed map exploits.

Twilight Arbor

• Upper Spider Path: Increased the attack range of the Nightmare Tree. The area attack and its effect now take place at the same location.
• Nightmare Tree Spider Path: The area attack now correctly does damage at the point of the effect.
• Forward Upper Husk Path: Added damage to the Nightmare Tree’s immobilize skill. Also added damage to the Nightmare Tree egg launch skill.

Story

• Reduced the health of the final boss in “The Source of Orr.”
• Forging the Pact: Implemented changes to ensure that the cave section completes reliably.
• Pets and Walls Make Stronger Kraals: Fix for possible stall during the taming step.
• Battle of Fort Trinity:
  • You cannot pick up the water orb until you defeat all of the saboteurs.
  • It’s no longer possible to trap players by closing the fortress doors on them.
  • Fixed a stall during “Retake the docks” objective.
  • Fixed a stall if players did not choose a greatest fear earlier in Chapter 7.
• Lines of Communication: Batanga will now help you fight the Arcane Eye.
• Fixing Blame: Warmaster Gurnn should now kick off his cutscene correctly.
• Fixed a rare bug in “Shards of Orr” where Herboza would not become visible.

World versus World

• The northernmost keep in all homelands has had its collision adjusted on the inner western gate.
• Numerous items have been disabled for use in World versus World to prevent exploits and imbalances. This includes the Experimental Teleportation Gun, ettin gunk, drake eggs, seed turrets, and more.
• Fixed WvW Orb of Power duplication on player disconnect.

Profession

• Attributes gained from traits now apply to the downed state.

Elementalist

• Glyph of Renewal: This skill will now revive downed allies only, not dead ones.
• Signets of Earth, Fire, and Water: These signest have been updated to not fire at targets behind the player.
• Signet of Fire: This skill is now able to hit targets at its indicated range.
• Signet of Air: This skill now displays a hovering signet effect over the user when activated.
• Whirlpool: This skill’s damage has been decreased by 33%.

Engineer

• Grenade Kit: Grenade skills now have the same cast time underwater as they do on land.
• Explosives Trait Grenadier: This trait now gives a bonus to underwater grenade skills.
• Big Ol’ Bomb: This skill has been updated to be a blast finisher.

Guardian

• We are moving towards retaliation being more of a counter to taking many hits rather than a general boon to keep up all the time. We also wanted to improve the combo finisher of the guardian, so we reorganized guardian greatsword skills to the following:
  • Skill 2: Whirling Wrath (10 second recharge)
  • Skill 3: Leap of Faith (15 second recharge)
  • Skill 4: Symbol of Wrath (20 second recharge)
• Updated Bane Signet and Signet of Wrath so they can’t be fired at targets behind the player.
• Updated Signet of Judgment to apply three seconds of retaliation upon activation with or without traits.
• Decreased the activation time of Signet of Judgment.

Mesmer

• Signet of Domination can no longer be cast on targets behind the mesmer.
• Added a much faster breakout for mesmer underwater mantras.
• Phantasmal Warlock: Increased recharge to 20 seconds.
• Chaos Armor: Decreased recharge to 35 seconds.
• Chaos Storm: Increased recharge to 35 seconds.
• Phantasmal Duelist: Increased recharge to 20 seconds.
• Phantasmal Swordsman: Increased recharge to 18 seconds.

Necromancer

• Updated Chillblains to properly function with the Greater Marks trait.
• Signet of Spite can now be cast while on the move.

Ranger

• Crossfire: Increased casting time by 40 milliseconds. This was done to fix some glitches in the animation that caused problems with this skill.
• Removed the broken audio that played with Natural Healing whenever pets were in combat.

Thief

• Pistol Whip: Reduced damage by 15%.
• Basilisk Venom: Increased stun duration to 1.5 seconds. Stun breakers now work on this skill.

Every hostile (red) creature in Dredgehaunt has a very small chance to drop a key.

Failing the jumping puzzle will down you and out you back at the start so you can bandage up or try again, or die and skip the puzzle. (If you choose “Retry from checkpoint” after being knocked off the ledge, it will put you past the puzzle.)

We didn’t want to have all issues as a sticky because we only do that when it’s about a topic which is often discussed. That way, we can merge threads with the same topic to better keep track of them. In the Forum and Website Bug subforum, the issues are very diverse. If you want to support us by listing all the forum issues in one thread, feel free to do that and send us a link to it via PM.

Greetings

And thank you for having the courtesy to post here to let us know all was well.

Sometimes people post here and then forget and when I do the look-up, well, it’s a bit of a waste of time. So posting to say something is resolved is very appreciated!

Our team is working on anti-bot tools and we hope that this sort of issue will soon be greatly reduced if not eliminated. In the meantime, please click on the bot and use /report to submit a report. Thank you.

Please review this article, it’s very helpful! https://www.guildwars2.com/en/news/mike-obrien-on-account-security/

The fact that this happens indicates a risk. The fact it happened so often indicates you may be at considerable risk. (Sorry!) And yes, it’s possible that one of those attempts was successful, and if that is the case, you should contact Support immediately so they can help you regain access to and re-secure your account.

I’m sorry that this happened to you. The most likely situation is that you used a password that you have used in the past, and that password was available through one of the many stolen password lists that are available to RMTs (Real-Money Traders).

Changing the password every week is good. But you must use a unique password for the game. Please read Mike O’Brien’s article on security for more information: https://www.guildwars2.com/en/news/mike-obrien-on-account-security/ And note that we are adding additional means for players to secure their accounts in the future.

kthao.8623:

im just so frustrated at guild war 2. haven’t been able to play the game due to lag and fps issue. my computer spec is way the min requirement. i try everything updating everything.

now i just want a refund.

Our Technical Support Team would be happy to try to help you with the issues that you are experiencing. Please post the details you can provide in the TS Forum. They really will work with you on this!

Hello TooNu,

something like that may happen on the forums. If it does, log out and back in to solve that issue, if simply refreshing doesn’t do the trick.

Greetings

I’m glad this was worked out for you. Thank you for posting and letting us know here in the forums.

As a team the name was discussed and the majority felt that having Mass Murderer in the game was just too borderline to allow. (We don’t allow the proper names of mass murderers, so removing the term was also felt to be appropriate.)

I believe you found that you were not suspended, just that the name was changed. You’ll be able to rename in the future, if you desire.

As to your guild issues, please submit a ticket so the team can take a look at the situation.

We do not and cannot block IPs upon your request. It’s unfortunate that your account was compromised. Please follow the security measures outlined in Mike O’Brien’s Security Article and know that we do have plans for ways you can enhance your account security that will be coming soon.

tezoz.6783:

Update: the support team restored my friend’s account! Thank you to the support team!

Glad to hear that all is well! Thank you for the update.

We’re not going to make the Potty Mouth Server. There are rules, and you agreed to them when you joined the game. You disagree with the rules, but your playing on our private servers, and we intend to keep the game world pleasant for our players.

A server can have all sorts of things happen, and political chat is one of them. Move on and ignore and you’re fine. But offensive language has nastier outfalls, and it’s not allowed.

So, yes, you can swear. No, you may not. And if you do, and if it is seen or reported, action will be taken. That’s not a ban that is a suspension. Please make better choices in the future.

Hello Snowgoons,
thank you very much for this report and your feedback. It will be looked into.
This thread will now be locked.

Hello InfiniteRetro,
thanks for your feedback.
This thread will now be locked.

Hello everybody,
as it has already been pointed out by some of you, we are aware of the situation and measures are being taken in order to control it.
Thanks for your feedback, though.
This thread will now be locked.

Hello,
since the link answers the original question, this thread will be locked.
Thanks for understanding.

Hello Kiranslee,
we are aware of the problem and you can be sure, it is being dealt with. Thanks for your concern, though.
This thread will now be locked.

First of all I want to apologize for the radio silence on this issue. I should have kept everyone up to date with our progress in tracking this down, and sadly I didn’t. I apologize.

However, I have some good news. We are pretty sure that we’ve found and fixed the bug with guild leadership. The fix will be going out in the next build.

I can’t officially tell you when the next build is, but let’s just say that you don’t have to wait very long from this point.

Once this bug is fixed, hopefully both the entirely missing guilds and the guild permissions problem will be things of the past. We also have a solution in the works for restoring missing influence, but that’s something the community team can tell you more about as it becomes official.

Apologies again, and I can’t wait to get this next build out and make everyone’s experience better!

We’re aware of this issue. Great workaround – I’ve heard of workarounds involving logging off and logging back in after the party is formed, but before the instance is made is also supposed to help.

A+ 5/5 would read it again.

Great writeup about Alpha.

Nerva, change your trait. We have a system in place that allows you to swap out traits with no punishment and little inconvenience. In the open world it’s a much more feasible thing to keep 1 pet out for a long time and rack up a stack of bonuses, but dungeons encourage you to change your tactics up and adjust to new and different challenges.

From my experience, not all traits are useful in all situations and areas. Finding the right ones that work well in respected areas is key to adaptation.

My main is a ranger (my fav class), and being that I designed dungeons, I know full well the frustration with having pets in dungeons.
I have spoken with the systems team at length about this problem, and we are looking into ways to enhance pet functionality in dungeons. I’ll express my main tactic now for the sake of starting dialogue about how best to uyse pets in dungeons right now:

pet 1 – Hyena (Sir Chompers). His f2 makes him summon another hyena, and he’s got a knockdown. Canines are pretty good in general, and sometimes I will switch out the Hyena for the wolf that causes fear with it’s f2 howl, or for a more supporty wolf like the fern wolf.
Pet 2: situational Devourer(Captain Snips). They’re pretty kitten tough and can take a few hits before going down. They can buy you the crucial 5-10 seconds to res a friend and get them back into the fight.

1. Never count on your pet to help you kill anything.Utilize their CC abilities to try and synergize them with your own, and sacrifice them to save a player.
2. Search and Rescue: This utility skill is amazing in dungeons. It doesn’t res your pet, but if your pet does go down, they will still help another player out.
3. Lick wounds: If your pet dies in a fight, and you go down, try not to get back up until you can hit your 3 skill. This will kick res your pet, and allow you to get back up without having to swap pets.
4. Swap pets constantly. If your swap is available, use it. It’s a 20 second cooldown, but swapping your pets in and out constantly brings different skills into play that aren’t in cooldown.

that’s just a few tips to how I utilize my pet in dungeons.

I’m interested in seeing this as well

Drakken.3427:

Hey robert, you know what really sucks? When you do dungeon runs and as soon as the boss dies you get vote kicked.

yeah, that does suck. A lot. We’re working on solutions to that problem beyond just relying on people reporting those griefers.

Hello everyone,

please refrain from posting names of players which you accuse of being bots and report those players instead.

Greetings

Hello everybody,
as this conversation seems to have run its course, the thread will now be locked.
Thanks for your suggestions.

Hello everybody,
since this suggestion already exists in the game, the thread will now be locked.