Guild Wars 2

I think you should read Mike O’Brien’s article on account security. It has a lot of information about how accounts are compromised and how to prevent it, as well.

I’m glad that you’re ok. If you need help, remember that our Support Team is ready, willing, and able to help you any time.

The best thing players can do to fight this is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system. The team is continuing to work on various solutions (as seen here: https://forum-en.gw2archive.eu/forum/game/gw2/On-Botting-and-What-We-re-Doing-About-It). Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

https://forum-en.gw2archive.eu/forum/game/story/Estate-of-Decay-Enter-and-find-the-Scouting-Party/374430

TL;DR Known issue, it’s being investigated. No ETA on a fix. Workaround: climb around to the TOP of the door, it will let you interact frpm the top.

Thanks for the feedback.

Account name changes are not being offered at this time.

Hello Chipies,
your thread doesn´t report a bug, it is rather a suggestion. Therefore, it will be moved to the right sub-forum.
Thanks for understanding.

Well, this bug report is helpful, so thank you for the report! And good luck with your thesis!

Hi everyone.

The team is aware of this issue and working to get it resolved. Thanks for your understanding.

Best

Hi everybody.

The team is fully aware of this and working to get them resolved. We will make you aware when this happens.

Thanks for your understanding.

Hi everybody.

We proceed to close the thread now as it does not offer any meaningful contribution due to the negative atmosphere of a great number of comments.

Thanks for your understanding.

Hi Gatemoth.

The forums are not the best place to let us know about this. Please, proceed to send a report to exploits@arena.net each time you think you have witnessed an episode of hacking or exploit. Thanks.

Hi everybody.

Heathdeg, we will forward to feedback to the team. However, the best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.

Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

Hi everybody.

InfiniteRetro, the hacking was indeed unfortunate and we are sorry to hear that. However, we will proceed to close this thread as there is nothing we can do from the forums right now. We will pass on your feedback.

Thanks for your understanding.

Hi everybody.

The forums are not the best place to let us know about this. The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.

Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

Hello,
as this question has already been answered, the thread will now be locked.
Thanks for understanding.

Hi Augcliffe.

Thanks for your feedback, which will be passed on to the team.

Hi everyone.

We proceed to close this thread as it has already attracted off topic comments and does not offer any meaningful discussion. Thanks for your understanding.

Hi everyone.

We understand your complain, Kiranslee, and we want to assure you that the team is working on it. As NetherDiver correctly states, the best players can do to help us is to keep on reporting through the in-game tools.

Thanks for your collaboration and patience, which are greatly appreciated.

Hi both of you.

Thanks for the feedback. I will pass it on to the team.

Hi Sahfur.

We already stated that you won´t get banned for accepting that 1 copper (hey, a copper is a copper!) but alternatively you can return the message to the sender. In any case, make sure you report the fellow who sent it to you.

Hi Liliana.

Thanks for asking. Unfortunately there is no remedy for this at the moment but nevertheless we will pass on the information to the team.

Perfect, so we proceed to close this thread as this has something to do with account issues and no with suggestions.

Hi everyone.

Thanks for posting. However, we proceed to close the thread as it does not really offer any meaningful discussion and has already attracted off-topic comments.

Thanks for your understanding!

Hi everyone.

If you feel you are encountering an exploit or hacking, please, do not hesitate to send a report to the following email address, exploits@arena.net, where the issue will be looked into. Thank you very much.

Hello everyone,

you may check this thread https://forum-en.gw2archive.eu/forum/game/players/low-FPS-fix, it provides some helpful information regarding FPS issues.

Greetings

Hi Griffon.

We are encouraging people to send their reports about hacking episodes to the following email address: exploits@arena.net, as publishing this in the forums does not really help us. Thanks for your collaboration and understanding!

Hi Ferny.

JunkyardWolf is right. Besides, users have been notifying a decrease in the number of gold seller emails that they receive. So we would ask you to just keep on reporting and then deleting them, as this is the best way to help us.

Thank you very much.

Hi everyone.

Spetrix, thank you very much for this comprehensive feedback. We will keep all of you guys updated in due time as this is a top-priority issue.

Hi Azzrael.

You can certainly try to contact Customer Support for that but it is quite unlikely that they will permit such a change.

Hi everyone.

Please, rest assure that our team is working on this and will update you in due time.
Thanks for your patience and understanding.

Hi everyone.

RSA, we understand your concerns but rest assure that our team is currently working on this issue and that the best way of helping us is to keep on reporting through the in-game reporting tools. Thank you very much for you patience and collaboration, as they are greatly appreciated.

Hi everyone.

The forums are not the best place to denounce these cases. We are encouraging the witnesses of hacking/exploiting practices to send screenshots, videos and reports to the following email address: exploits@arena.net. In this way our team can receive useful information.

Thanks for your collaboration and understanding!

Hi everyone.

Senninha, the incident is quite unfortunate and we are sorry to hear and see that. However, the forums are not the best place to put these screenshots and therefore, we will proceed to close the thread. Reporting through the in-game tools is the best way of dealing with this inappropriate behaviour and assuring a better community for everyone.

Thanks for your understanding.

Hi everyone.

The forums are not the best place to publish these screenshots and information. The best thing players can do is continue to report every incident of suspected botting behavior they witness using the in-game ticketing system.

Thanks for the continued reports and everyone’s patience. It’s greatly appreciated!

Thanks for the reports, but we are not accepting bot reports via the forums any longer. Mike Lewis posted some news on our plans in the General Discussion forum if you want to read that. Thanks for the input.

The timestamp within threads does exist. If you click on the text that says “about a day ago” it will change over to a timestamp that uses your system time zone. For example, by clicking the text in the first post, it changes to read “Yesterday, 08:43”. This setting is also saved across the forum until you change it.

Quick update: I’m not the guy fixing this, so I can’t go into any detail or give an ETA, but I have been following all the internal emails today so I can guarantee that it’s an extremely high priority for the folks who CAN fix this.

Update: I modified the gate attack sequence and our testers tried it with 1, 2, and 5 players, and it worked every time. Unfortunately, the next content update isn’t until 10/22, so it will be a while before the fix hits the live servers.

I just did this as a L42 warrior, I used dual axes instead of a hammer since they’re faster. I didn’t run into any problems, especially with the 2 NPCs to help. I found that staying at range was very dangerous becuase of the powerful rock throw, but if I stayed in melee it never threw any rocks at me. I only got knocked down once, but if that’s an issue for you, try the Balanced Stance utility skill.

pizdek.2168:

Hey is there a feature that would allow me to change account name? I want to change the email address that the game was created on.
If there is a way, please do let me know.

Thanks

Kind Regards.

pizdek

This feature is currently unavailable but we will enable it in the future.

Zealot.6507:

So i’ve been trying to buy gems int he gem store, with a card and it says that I need to use the support feature to create a ticket to verify my identification.

No one responds.

what to do.

What is the ticket number?

Xyrax.3841:

My screen shot (OP) was from Yak’s Bend.

Yes, I see you said that in the initial post. Thanks for the extra info!

At what point did your next quest change? Did it suddenly go from “Tower Down” to “Shell Shock”? What was your next listed step when you finished “Forging the Pact”? Just looking at the journal there’s no apparent issue, it looks like it would for any character that chose that story branch.

Update: Monday through Wednesday, 7 – 10 October

121005-002493 Resolved
121005-002735 Resolved
121005-002735 Resolved
121003-000630 I answered in your ticket
120918-005923 I answered in your ticket
121006-001277; 121006-001219 Under review by a senior agent

If your ticket is at least three days old, and if you still need assistance, please post in the  Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.

Update: Monday through Wednesday, 7 – 10 October

121005-002493 Resolved
121005-002735 Resolved
121005-002735 Resolved
121003-000630 I answered in your ticket
120918-005923 I answered in your ticket
121006-001277; 121006-001219 Under review by a senior agent

Just a quick update, we’re actively looking at this story step to try and figure out the issues.

This is not the DR system.

You must have run the same path twice in the same ‘day’ – you get a first-time path of 60 tokens, and if you run the same path before the daily reset (based on a 0:00 GMT), then you will get 20 for running it a second time.

We’re looking forward to your (and everyone else’s) entry.

I do not understand. To whom did you send emails? Are you speaking about emails, or in-game mails? Thanks for giving me more information, and if you have submitted a ticket about this, please provide me with the 12-digit incident or ticket number.