Showing Posts For Moderator.1462:

Which kind of zoom is intended?

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi again!

We are glad the answer was useful to you.
This thread is closed.

Which kind of zoom is intended?

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi Dayra,

We understood the topic correctly. You say that the zoom hack is being used massively since the AC buff, and that Anet needs to do something about it. As was stated “Also, please remember that posting in the forums about it does not help the team solving the issue”, and this is why this answer was given and the thread was closed. The part about the screenshots was just informative, so that new forum members knew what can and can’t be done.

The zoom Anet sees as legit is, of course, the game’s default zoom. Anything, any other tool or program that allows you to zoom further back, hence providing you with an advantage over other players, is not allowed and considered an exploit.

As a last point, if, as you say, the zoom hack is out of control, then we please need the help of the community to point out who is doing this so the CS team can deal with it, both exploiters and exploits.

I hope this clears out why the mod team posted that and closed the thread.
Thanks for your understanding.

Zoom hacking is rampart after AC buff patch

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you suspect someone from hacking or other illegal actions please remember to report them either using the in game report tool or by providing screenshots or other evidence to the CS team – http://en.support.guildwars2.com/ -. Also, please remember that posting in the forums about it does not help the team solving the issue, and that posting screenshots about it is not allowed.

Thanks for your understanding.
This thread is closed.

WvW for Map Completion?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Devon Carver stated that they are looking into making the W3 colors change not only based on your score, so servers could have different starting positions. This would, in turn, help with the W3 completion problems.

So far we have no further news about this idea, but it is being looked into. As soon as we have something to forward to you we will. Please, have a little patience. Keep an eye on the W3 forums.

Thanks for your understanding.
This thread is closed.

Tier 2: DB/TC/FA 05/03/2013

in Match-ups

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please, understand that the team must be very very careful when dealing with both exploits and exploiters. Then can’t go trigger happy on their job, else it would do more bad than good. Reports are always of use, but they must be done the right way. It’s no use posting about exploits in the forums, as that would only lead to making them common knowledge and more people using them. That is why we ask you to report them.

The team does their best to deal with both exploits and exploiters, so please, have a little bit of patience and keep providing us with evidence. If you have screenshots or videos, please remember to forward them to the CS team -http://en.support.guildwars2.com/-. And remember, under no circumstance post acussing someone of exploiting.

Thanks for your understanding.

Tier 2: DB/TC/FA 05/03/2013

in Match-ups

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you witness behaviors that could be assimilated as exploits, please report them via the in game report tool, or send a request to our Customer support with all necessary details like screenshots or videos.

We remind you that posting exploits here won’t help us as the moderator team does not investigate those issues.

Thank you.

I use the in game reporting tool. Should I mark them as “gold seller” or “botting”? Because those are my gaddamn options. I’ll believe you care when you actually put a “hacking / exploiting” on the report tool. Until then, you’re just blowing smoke up our assets.

Hi everyone,

We have sent your request for more options to report to the team. Also, remember that you can make reports by taking screenshots and forwarding them to the CS team
http://en.support.guildwars2.com/. All evidence you can provide will help the team as it will make their job easier.

Thanks for your understanding.

What is the purpose of the multiboxing rule?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As stated here -https://forum-en.gw2archive.eu/forum/support/account/Policy-3rd-Party-Programs-Multi-Boxing-Macros/first#post1532762- more than one account receiving an input with only one key (ej making X characters move forward by pressing just one W key) is botting, and is automation. It gives the player an unfair advantage over the rest.

You can play as much accounts at the same time as you wish, provided you are ACTIVELY playing them. No third party software, no 1 key for 5 characters. Remember this rule. One key = one action for one character.

As such, multiboxing, in the terms of making several characters act at once with one single key, is not allowed.

Thanks for your understanding.
This thread is closed.

DevonCarver is OP

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for providing us with your feedback. We will inform the team about what does the community think and let them decide between the “Make Devon the employee of the year” option and “Nerf Devon” option.

Thanks for your understanding.
This thread is closed.

jump looping

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please join this thread https://forum-en.gw2archive.eu/forum/support/bugs/Serious-fall-damage-bug/first that we have forwarded to the team so they can look into this issue. As soon as we have any further info to provide we will let you know.

Thanks for your understanding.
This thread is closed.

Improper use of game report system

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As the thread provided shows and as said by Gaile, reports are always reviewed and the team takes it very seriously. No ban happens without a reason.

Thanks for your understanding.
This thread is closed.

World Completion

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team knows about this issue – here you have an statement https://forum-en.gw2archive.eu/forum/support/bugs/Moorwatch-Tower-Vista-Bug-Merged/page/12#post1973868 -. We apologize for the problems this might cause.

Thanks for your understanding

Randomly Despawning Siege is Breaking My Pin

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are forwarding this to the team. Please keep providing us with as much feedback as possible.

Thanks

I think I've just hit a wall

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Since this thread has derailed we are closing it. Please refrain from engaging in personal attacks or other non accepted forum behaviours.

Thanks for your understanding.

Leggendary Weapons

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for answering this player’s questions.
The thread is closed.

Memory exploiting hack.

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you suspect someone is using hacks, please report them. Either use the in game report tool or forward evidence (such as pics) to the CS team http://en.support.guildwars2.com/.

Thanks for your understanding.
This thread is closed.

Why is this still a thing?

in Fractals, Dungeons & Raids

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team is aware of this and is working on a fix. We will inform you as soon as we have info to provide.

Thanks for your understanding.
This thread is closed.

Will third party addons ever be implemented?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Regarding 3rd party programs, here you have the team’s policy about it’s use https://forum-en.gw2archive.eu/forum/support/account/Policy-3rd-Party-Programs-Multi-Boxing-Macros/first#post1532762.

Thanks for your understanding.
This thread is closed.

Node Teleport Hackers...

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi Mkalafut,

We know reporting teleporting bots its very difficult. The best approach for this is to take a screenshot (or as many as needed) and forward them to the CS team http://en.support.guildwars2.com/ so they can deal with it.

Your support is very important for us in this matter. Please, help us fighting bots.
Thanks for your understanding and support.
This thread is closed.

Tournament Griefers

in PvP

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Remember that you can also send evidence (such as pics) to the CS team to report someone for an inpappropriate in game behaviour.

Also, please refrain from posting pics in the forums.
Thanks for your understanding.
This thread is closed.

Glitches in Fractals that Need to be Fixed

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for this feedback thread. We will forward it to the team.

Please keep the info rolling

Correlation or Coincidence?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The fact that you are seeing less teleport warping bots proves that, with the help of the community, we can get rid of them. Thanks to everyone who made this possible!. Regarding the other bots, we know they are persistent and won’t quit easily, so if you suspect anyone from botting please report them, either using the in game tool or, if you can provide evidence with screenshots or videos, you can also report them to the CS team.

In any case, please continue to help us dealing with bots. Your support is very important.

Thanks for your understanding.
This thread is closed.

So i have returned to Guild Wars 2 and...

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

You might find this post interesting regarding this issue. https://forum-en.gw2archive.eu/forum/game/gw2/Official-explanation-for-temporary-content/first#post1949860.

The idea is that the team wants to keep the world a dynamic and changing place.

If you have any further ideas or feedback to provide, please refer to that thread.

Thanks for your understanding.
This thread is now closed.

Botting...

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team is doing their best to deal with bots and the like. Thanks to your support, we have been able to get rid of them as they appeared. Please, continue to report them as you see them.

Thanks for your understanding.
This thread is closed.

Arrowcarts [merged]

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

This thread has been forwarded to Anet so that they are aware of what does the community think about the Arrow Carts changes.

Thanks for your feedback.

Anyone interested in a Whisperblade?

in Crafting

Posted by: Moderator.1462

Moderator.1462

Hi there,

The crafting forums are not meant as a grey market page. If you wish something sold, please use the BLTC.

Thanks for your understanding.
This thread is closed.

i got hacked and banned!!!!

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you have been hacked the first thing you must do is to open a ticket, which I see you have already done.
The team might take a bit to answer, so in the meantime, please scan your computer looking for any kind of malicious software.

If after 3 days you haven’t had an answer from the team, please post in the 3 or more days ticket sticky in this forum so that the team can take it as a priority.

To prevent the missuse of data, we have removed your email from the post.

Hope this helps you.
Thanks for your understadning.
The thread is closed.

How do I report hate speech?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As stated, please use the in game report tool or, if you cna provide evidence such as screenshots or videos, please forward it to the CS team.

Thanks to everyone for answering this thread.
The thread is closed.

Eternal BG jp chest

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As you can see in this post by Devon Carver it has been changed to once per account per day – https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/WvW-chests-Once-per-account/first#post1929277 -.

Thanks for your understanding.
This thread is closed.

What's with the unlisted Nerf?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks to Inculpatus Cedo for pointing this out.
As the issue is solved, we are closing this thread.

Thanks for your understanding.

EU T2: Elona[DE]-Kodasch[DE]-Jade Sea[FR]

in Match-ups

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from any kind of rude behaviour or accusing servers of hacking.

Thanks for your understanding,

I don't like group scaling changes

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please join this thread – https://forum-en.gw2archive.eu/forum/game/gw2/Cursed-Shore-events-and-scaling-Feedback-Thread/first#post1945121 – where we are gathering feedback and info on the scaling effects on Orr events. As always, we would like to ask you to keep the discussion friendly and constructive.

Thanks for your understanding.
This thread is closed.

Orr events and scaling - Feedback Thread

in Dynamic Events

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We have merged the threads regarding the scaling of Orr events and difficulty to forward it to the team.

As always, keep providing us with as much feedback as possible and help us keep the discussion friendly and constructive.

Thanks for your understanding.

(edited by Moderator.1462)

Would you pay 15 $ a month ?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please feel free to join this thread https://forum-en.gw2archive.eu/forum/game/gw2/Would-you-pay-a-subscription-to-play-GW2/first where there is this same discussion.

As always we would like to ask you to keep the discussion friendly and constructive.

Thanks for your understanding.
This thread is closed.

Eredon Terrace Map chat troll!

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from making threads acussing someone of trolling or other behaviours. If you suspect or feel someone is breaking the game CoC, please report them using the in game report tool or forward evidence to the CS team.

Thanks for your understanding.
This thread is closed.

8 months and zero optimization

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Even though we haven’t posted here, this thread has been already forwarded to the team with your concerns, so rest assured they are aware of all this.
In any case, we will ask them if they can drop a couple of lines here.

Thanks for your understanding.

Mounts! Yup, beating that dead horse again!

in Suggestions

Posted by: Moderator.1462

Moderator.1462

As with all mount threads, a moderator will join in and shut it down refering you to the other topics discusissng this. You really gained nothing by posting this, as I have gained nothing by reading/replying to it… what a sad world of gamers nowadays…

I’ts our job.

Hi everyone,

As stated, and in the interest of keeping every suggestions and idea organised and easily accesible for the team, please feel free to join this thread https://forum-en.gw2archive.eu/forum/game/suggestions/Mount-and-speed-boost/first. As always, we ask you to keep a constructive discussion.

Thanks for your understanding.
This thread is closed.

Valkyrie armor selection?

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As you can see here – http://wiki.guildwars2.com/wiki/Equipment_acquisition_by_stats – Valkirye stats are only attaibale via crafting. THey don’t drop in dungeons or Karma vendors.

Regarding looks, here you can see all armors by race. Just select your race and click on medium armor and all will be displayed. http://www.gw2armorgallery.com/index.html.

Regardless of stats, all armors look the same.

We hope this has been of help.

A story of football and Guild Wars

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please feel free to join this thread where we are having a discussion on this same issue https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Guilds-dropping-down-tiers-for-good-fights/first#post1898373.

Thanks for your understanding.
This thread is closed.

Transfers Ruin WvW (Take 2)

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please feel free to join this thread where we are having a discussion about this same issue. https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Guilds-dropping-down-tiers-for-good-fights/first#post1898373.

Thanks for your understanding.
This thread is closed.

SAB - 60 gold every 2 hours

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

SAB skins are bound so, you can’t sell them at the trade post, as the OP has discovered.
Hence the discussion on this thread has run its course.

Thanks for your understanding.
The thread is closed.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We have removed the links from the post so that noone can click on the by accident.

Thanks for pointing this out.

Loot and EXP

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As Geotherma has provided a link to the wiki entrance of Experience (thanks!) and the experience mechanics have been explained, we are going to close this thread.

Thanks everyone for participating and your posts.

19/04 SF/NSP/HoD

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As always we would like to ask you to refrain from any kind of personal attacks or rude behaviour in these threads. Please stick to discussing the matchup.

Thanks for your understanding.

Blacktide | Whiteside Ridge | Dzagonur

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

This thread has derailed into an exchange of hacking accusations and will be closed. Please refrain from this behavior in the future. If you suspect someone from exploiting or hacking, please forward evidence to the CS team and they will handle it.

Thanks for your understanding.

Devona's Rest/Kaineng/Ferguson's Crossing

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone

Please refrain from necroing threads.
The matchup ended and the discussion finished.
This thread is closed.

4/19 TC/FA/Kain - Week 7

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We would like to ask you all to refrain from any kind of attacks against other guilds or servers and stick to the matchup discussion.

Thanks for your understanding.

WARNING:Mac forums no longer supported byAnet

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for bringing this to our attention. We will forward your message to the team so they know about the concerns of the Mac Users. Also, we would like to say sorry if we caused you any kind of trouble.

Again, thanks for bringing this to our attention. Please rest assured that your message will be forwarded.

To prevent this thread from derailing, as we have taken notice of it we are going to move it to the Mac client subforum.

Thanks for your understanding

Download Fails at 100%.

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are glad to see the problem is fixed. Enjoy the game!

This thread is closed.

Multiple accounts

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

iFocus, regarding your question, there is no problem with having several accounts, as long as you don’t multibox with one single kboad/mouse, as that would infract upon the Third Party Program Policy – here you can check it https://forum-en.gw2archive.eu/forum/support/account/Policy-3rd-Party-Programs-Multi-Boxing-Macros/first#post1532762 -.

That said, we hope that you and your couple enjoy this game.
Thanks to everyone also for answering.

This thread is closed.

Cant use trading post

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are glad to see the issue is solved.
This thread is closed.
Thanks for your understanding.