Guild Wars 2

Liav.7598:

i5 2500k @ 4.4GHz
HD 7770

60 FPS 99.9% of the time.

Can’t play this game on an Atari guys.

Note: My system specs are pretty Atari-esque compared to some systems. Multi-core processors are fine in GW2 as well as most or all other MMOs these days. The processor(s) themselves are the issue.

Turn off vsync. You dont need it.

Read the sticky about tickets going past 5 days without response.

Also remember that its a known bug and you have to wait for the devs to code a fix. Support cannot grant you the item as they do not have the ability to do so.

AndyPandy.3471:

Renegadeimp.8439:

If you have a low end system now, basically any money you put into it will just be a waste.

This doesn’t make any sense and contradicts all benchmarks i have seen in the last couple of years, what are u talking about?

If i have a old Core2 Celeron “famous” 4300 and a 9600GT and now replace the 9600GT with a shiny new gtx 660TI, the FPS will triple or quadruple? So how is this a “waste”?

Actually you will hardly see an increase. Youll will notice some, but only due to the extra memory and architecture of the chip. If you were to benchmark your system indepth, you wouldnt find much of a increase at all. mainly due to the extreme bottlenecking both with the card and the fact that you would have an older motherboard that would struggle to cope with the new GPU

forums@arena.net is the email you need to use to discuss account infractions/suspensions

If you have $300 to spend and a low spec computer. Just buy yourself a premade bundle that contains processor, motherboard and ram.

You can use your old GPU or save for a better one.

If you have a low end system now, basically any money you put into it will just be a waste.

Youa re threatening legal action because they are unable to give you back a character that YOU essentially lost by not keeping your computer secure?

Good luck on that one.

If you want a refund of the game, it has to be within the first 30 days of purchase, and you need to submit a support ticket to get it. The 30 days starts from when you create the ticket, so be quick.

More likely he was in a terrible group and none of them knew how to play their class. They probably thought they could button mash their way to the end.

Name one MMO that hasnt been this way.

The devs are hard at work trying to get bugs fixed and the game stable. Support has to deal with an abundance of tickets, mainly because they didnt expect the game to be this popular, but mostly because the ticket is clogged up with pointless tickets, and those made by people who fail to keep their computer secure.

Fix bugs, get the game stable, THEN they can start thinking about adding content.

If you add content on top of bugs that havent been fixed, then guess what, that contents going to be bugged too.

Khaldar.7486:

LOLOL… go farming? go farming? decreased drop rates have ruined farming… unless of course you want to farm several different areas for several different types of mats… This game is becoming D3!

You seem to like to exaggerate. Im having zero problems farming items i need to craft for myself and my friends. Those who say farming is pointless are just too lazy to go out and farm. I mean, where do you think the hundreds of thousands of items on the TP come from…

Item restorations are not available. Have you sent in a ticket, because ANYONE could say what you are saying to try and get free items.

if you have an issue, get that ticket in so a support rep can investigate for you,

You have heard rumour and conjecture. None of which is true. You fail to keep your computer or email secure, you lose your account due to gold sellers.

it’s not rocket science.

It is YOUR problem if youraccount is getting accessed. You have a keylogger on your computer, and every time you enter your details, guess what, the gold seller is getting them and logging into your account.

You are also using a terrible anti virus software, plus keyloggers are not virii anyway. They are malware .

A game running better on a standalone computer than on a laptop? Who would have thought it :/

Archon.7128:

but considering my account was hacked when I hadn’t been near a computer for over a week suggests that maybe it is.

How exactly? A keylogger or fansite could have your info at any time. Gold farmers/sellers dont use your info straight away. They normally wait a while so you think exactly what you are thinking now.

If you look at it from a third perspective, you would see that with a little common sense.

I have a “Clean” computer which I only use for gaming and work, so no key logging or any other malicious activities can occur. I have a laptop I use for everything else which I can access next to my computer, so even if something were to happen there would be no byplay between them (and yes my home network is set as public for other really unlikely issues that can still be possible).

/facepalm

I love people that cannot accept responsibility for their own failings. It always has to be the company itself. If that were true, then 2 million people would have been compromised, not just a few thousand which is the norm for MMO’s.

Transferring characters to another account is not an option right now. It might come in the future, but theres been very little info on it.

It is probably a good idea to buy a new account and level a new character on there. You can try support if you wish, but i feel it would be a wasted ticket.

They have more important things to get in the game first, than a pointless vanity mechanic.

Efficient doesnt mean “just getting on with it” though. It means youve thought out a plan to complete the content within the shortest time possible and with the least risk.

Which means you pretty much rushed through it.

Well, look at it this way. We dont know when the feature will go live, so you could have plenty of time to level another character to the same point your last one was at. Remember, the games only been live 3 weeks, so it might be painful to level again, but it certainly wont be difficult.

Perhaps take a few days break to cool off, then come back and play, then head to wvwvw and kill everyone there as recompense.

As for your other question, no. Once it is accepted by the other account, it no longer has anything to do with your character, thats why in games like wow, they have dedicated teams to track down single items. Otherwise they could simply hit a rollback button and everything will be how it was.

https://forum-en.gw2archive.eu/forum/game/suggestions

First rule of tech support is to make sure that the person has done everything they can to their machine, then they will check out the account.

Theyre just going through standard tech support rules. Send another ticket and CLEARLY tell them that youve tried the account on multiple machines and it doesnt work, while every other account does.

If you got “hacked” you need to find out how they got in. This means thorough checks of your computer and maybe even a full reformat.

I fyou choose to ignore it and blame other people, then it will just happen again, and if you do any kind of online banking or shopping… theyll get that info too.

There arent any facilities to grant account restorations at this time. ArenaNet have said that they are coming soon, but don’t have any ETA.

When they do come, it will be account based, which means the entire account will be rolled back to a previous save state.

They havent said if rollbacks will apply to old issues though.

Normally the GW1 will. At least it did for me.

Items whether they are lost, stolen, or bought in error cannot be replaced at this time. Theyve already gone on record to say that. Its a feature that is coming in the future, but no ETA yet.

It seems the servers are set up to be like diablo 3’s. very simplistic as is the database. Thats why they will only offer account rollbacks and not character or specific items.

Hopefully in the future it will change, but the statements that they have been releasing lately, dont bode too well for the game in the long term.

GaileGray.9587:

Ollie — please add your tickets to the stick post above — Tickets for Review (5+ days). Thank you!

Also, we tried phone support but found it was far less efficient for both the customer and the team. Tickets really are working, but volume can mean you wait a few days. We’re working on reducing the wait and have made big inroads. We can review if you include those tickets in the review thread.

Phone lines are inefficient? Maybe if you keep outsourcing your support to NCsoft it is. If you hired inhouse support staff like EVERY other AAA MMO does, then it would never be an issue.

Please use a tool such as in guildhead for skill layouts

Security measures are in place. Its a complimentary customer service addition that isnt. Remember, the devs are under no obligation to restore any items, and even Blizzard didnt have item restoration for compromised accounts for a few YEARS after launch.

However, as i said, Arenanet have said that the feature is coming soon and it is backdateable. So you can go an play another game till restoration is available, then put in a request.

Gw2 has a LOT of potential. However, the game is only 3 weeks old, so we’ve a while to wait to see if it can live up to the hype the creators have made for it.

Thats up to you, but blaming other people and also spouting profanities when the problem lies with you wont achieve much. Whatever game you choose to play next, have fun, until the keylogger gets the login details for that game too!

damaged.8964:

Renegadeimp.8439:

Less fun to YOU. It helps if you actually add context to what you are saying instead of making a blanket statement that implies everyone thinks the same as you do.

Isn’t that what you’re doing? Pot, kettle, kettle, pot.

I dont think you understand that statement.

I posted exactly what ArenaNet have said multiple times. Waypoints are a convienience and a luxury. NOT a necessity.

I fail to see what point your reply has in regards to my post.

Obviously it isnt. jarriskin. You say you are completely secure, but obviously you have lacked in some regards to computer security.

Also, it seems very convenient that you have all that security on your system. Just like the other few thousand people that say they have been compromised do.

Erebus.7568:

please dont reply to this unless you actually have completed every instance and killed the last boss in arah explo mode and tried them all 4 in explo mode.
+ OFCOUSE done both wvw and spvp quite a bit with several different classes. since if you havent you would have no idea wth i am talking about

I very much doubt you have cleared every instance on every mod, cleared every DE in the game and also completed all pvp objectives and got max rank etc on multiple different characters. So you should be the very last person to even comment on it, let alone trying to start a debate on it.

Less fun to YOU. It helps if you actually add context to what you are saying instead of making a blanket statement that implies everyone thinks the same as you do.

Waypoints are there as a luxury. Not a necessity.

Nope. Arenanet cannot refund missing or lost items. The ability is not coded into the game yet.

WHen it does finally get implemented, they have said that it will be an ACCOUNT rollback, not a character one. So if you request a restoration after a compromise, the entire account will be rolled back to the last save on file before the compromise happened. Any progress on any character after the compromise will be lost.

Easy. Learn to hotkey.

Im not sure if tooltips can be turned off. If they can, it will be in your ingame options panel.

Read my next post. I couldnt edit the post before, so i made a second one. It needs to be punished as it makes a mockery of the entire economy and their plans for it.

Thats just really unlucky

Have you checked your computer with multiple virus and malware scanners, because it seems you have a keylogger on your computer.

Also, please understand that keyloggers do not just take game login details. If you bank online or use online payment facilities such as paypal, those details will be taken too.

All they can do is to keep trying the user and pass they have. Thats why its important the OP finds the point of compromise and fixes it.

Arenanet cannot restore characters or items at this time. They will be doing so in the future, but right now they just dont have the ability to do so.

However, when the feature is enabled, the restorations will be done on an account basis, similar to Diablo 3, and not on a character basis similar to wow. THis means anything after the point of compromise will be wiped on all characters should a restoration be requested.

To elaborate on my other post, the free transfers are temporary right now. One they close down and you have to pay to switch servers, this wont happen.

However, it is very very bad form for this to go unpunished. Especially since some players are making hundreds of gold per day from it.

They havent said they are treating it as one. They havent said anything on the matter yet. The only info we have so far is that everyone who is participating in afk farming in a certain area are slowly getting issues suspensions from the game.

Not yet. They have said that they are working on addition securoty features, but they havent gone into any detail.

The best bet is to run a few scans of your computer using multiple virus and malware scanners to find out if you have a keylogger. You need to do this before you change your password, as the keylogger will just pick up the new login info otherwise.

You have to wait for your ticket to be replied to. Have you checked your email to see if you have any mails from the games security system?

Someone in chinahas your email and password and has tried to access your account, but the games security system has blocked the attempt.

Because its probably an oversight. using the right click feature is not a problem in itself. Using it for AFK combat is an issue, but not one that Arenanet have said much on.

It is very close to an exploit, but as jestunhi said, its not for us to decide. It’s up to Arenanet and so far they have been very quiet about it.