3. Profitability
Not just for the players, but for Arenanet as well. Finding ways to monetize raids through gem store items would be great.
What do you mean by monetize raids? This sounds like a terrible idea. Raids should have absolutely NOTHING to do with the cash shop. Ever. Please don’t give them any ideas.
The cash shop needs to continue doing what it is doing with just skins and minis. Nothing more.
This is something that we had considered in the past, but opted against because it unfairly works against lapsed players who want to ask what’s changed since they last played and players like Pixelpumpkin who may, for personal reasons, be unable to log into the game, but still want to interact with the forums and stay up to date on the game.
It’s also worth pointing out that some people use claims of quitting the game as an attention-getting tactic, when in fact they are still quite active. Putting in this type of restriction would just push those people to claim they only log in to keep their forum privileges active.
This is really your attitude towards your customers?
Thanks for being honest, at least.
To you and phys, there is nothing wrong with what he said. Most mmos block out former player trolls when their subscriptions run out. And some even delete attention getting “I’m quitting the game” posts.
No. I am a bit impatient for the next living story to start up again. I wish they would making the LS last longer. Like make it at least 6 to 8 chapters before heading into a mid-season break.
I’m gonna miss being able to convert my remaining gems into gold after purchasing items that don’t cost multiples on 100.
Read Gaile’s messages. You’ll be able to do that just fine. They are going to implement a “customize” button for those of us who don’t want to use the newbie default exchange.
Seriously ipan? Back off. She didn’t exhibit “poor behavior.” People just flipped out on her because they didn’t like the message she had to relay. That’s not poor behavior on her part. Anet does not have to tolerate rude and obnoxious people. You can be critical and not a jerk.
Ok, put the pitchforks down folks!
puts pitchfork and torch away
And I am not one that usually takes out the pitchfork so you know it had to have been bad to bring me out in full force, pitchfork and all. Even so, I tried to be polite when I got the pitchfork and torch out. Remember folks, be a polite, angry mob. It’s possible.
Here’s an update for you:
It’s clear that quite a lot of you would like to have greater flexibility in using the Currency Exchange. Our intention when we designed the new interface was to streamline large volume purchases, which make up the majority of transactions.
In light of your feedback, we will update the Currency Exchange so that you can decide how you want to use it. We will keep the new streamlined system and also offer a new “Custom” button on the panel that you can use to exchange any increment of gems or gold.
We anticipate rolling this out soon. Stay tuned!
~~~~~
Sorry for the delay in posting this, but out of respect to our international community, we wanted to be able to post in several forums at once.
So what about the removal of the conversion rates from the API? What about the graphs? What about the mysterious ~25% jump in gem prices from gold->gems that NO other update has ever seen, and based on the fact that so many people are boycotting the kitten out of the gem store that makes clear evidence the prices were tampered with?
Isn’t the removal of the API a huge myth? It’s still there.
http://www.reddit.com/r/Guildwars2/comments/2jzi0x/psa_gem_exchange_api_is_still_working_fine/
Here’s an update for you:
It’s clear that quite a lot of you would like to have greater flexibility in using the Currency Exchange. Our intention when we designed the new interface was to streamline large volume purchases, which make up the majority of transactions.
In light of your feedback, we will update the Currency Exchange so that you can decide how you want to use it. We will keep the new streamlined system and also offer a new “Custom” button on the panel that you can use to exchange any increment of gems or gold.
We anticipate rolling this out soon. Stay tuned!
~~~~~
Sorry for the delay in posting this, but out of respect to our international community, we wanted to be able to post in several forums at once.
Well, I’m glad you restored my faith. I really wanted to believe in you guys. Though I am still very wary after this whole ordeal. I’m worried about monetization getting their grubby hands on the game too much. Please beat them with a stick when they get too aggressive. Just joking of course. Maybe. O_O
I love you guys, I really do. But sometimes you do really goofy things. Please talk to us first.
Well, if it wasn’t for all the rage on these forums and on Reddit, Kotaku wouldn’t have reported about anything to begin with. So it’s not like we didn’t have an impact. But yeah, it’s not surprising that Anet made their move after the gaming sites got involved.
To be honest I don’t get the rage against Gaile. She didn’t say anything to justify rants against her. Most of what she said was just relaying info behind the decisions…which we may not have liked, but that certainly isn’t her fault. And she was right in that a lot of people were just raging and not being constructive at all.
Overall, I’m glad they made this decision. I was going to buy more gems with irl money for some mini pets last night, but decided not to after learning about this currency exchange BS. Once they implement this change to bring back customization, I might consider buying those minis again.
So, basically I’m glad they listened and are giving us our customization back. However, I’m still very disappointed that they didn’t see how this was problematic to begin with. It does make me think the Monetization department has their hand way too deep in this game. Guys you need to either ask for our feedback BEFORE you implement such changes or you need to ask someone other than the monetization department how they think the players will react. Someone there has to have a better handle on the community than that.
And please, for the love of GOD…..no more “it’s confusing” excuses. It’s not confusing. It’s really not.
But it doesn’t work. Didn’t Microsoft scrap this very type of system because it was one big fail?
You fail to understand 1 simple thing…. The people who are complaining were spending money, therefore the company WAS making money.
Oh? I keep seeing people in this thread that have claimed multiple times that they would never spend any money on the game outside of the original purchase. The thing is that those people that mainly spent actual money on gems are not really that effected by this change.
I know I myself have stated how much this issue affects me in this thread and I’ve seen others as well. When I buy $20 worth of gems often times I will have some gems left over. And most of the time I like to just convert whatever is left to gold. Now I can’t do that. I am left converting some weird kitten amount of gems and am left with a weird kitten amount still in my account instead of getting the full gold value for all my gems. The point is, it’s bloody annoying for ALL sides of this equation. And no Anet, this system does NOT encourage me to buy more gems. It’s actually discouraging me.
It’s a bad, bad idea. You think because you mess with this that all the people who bought gems with gold will stop and start buying with real money? Guess what? Those people aren’t going to change their minds. They don’t want to spend IRL money and this isn’t going to make them suddenly buy gems with money. And as for those of us who already buy gems, well yeah….you’re kittening us off.
(edited by xarallei.4279)
And this is all extra annoying for me because I just bought gems with my paypal TODAY to buy outfits. Then had gems left over and went to exchange them and came across this very unpleasant surprise. >_< So now I can only exchange some of the gems and am left with a small random amount of gems I can’t do anything with instead of exchanging all of them for gold. So I didn’t bother exchanging the gems at all.
I find the new gem purchase limitations to be kind of insulting. Please re-allow the option to buy custom quantities of gems.
Yeah, why not just have that “easy” mode setting as the default mode, but then have an “advanced settings” exchange link at the bottom that we can click on that takes us to the old normal exchange.
And you realize this new system isn’t just annoying to people who buy gems with gold. I often buy gems with real money to buy various costumes or minis. Often times I have some gems left over. Sometimes I hang on to the gems and wait for something new to come out. Other times I say “meh, let me just exchange the rest of this for some gold.” Now with this silly new system I can no longer just exchange the rest of my gems for gold. I’m stuck only selling only certain increments and can’t get the full value for all my gems. It’s aggravating.
(edited by xarallei.4279)
This is a TERRIBLE system. And seriously this “confusing” excuse has just become a really, really bad joke now. It’s rather insulting to be honest. We’re not idiots. New players are not idiots either. And if it needed to be made easier for newbies there are better ways of doing so than this. Maybe your intentions are good. Maybe you are truly just trying to help newbies, but surely you see how this new system makes you look REALLY bad. As in cash grabby, unethical bad. Even if you aren’t. Fix this. Please. Show us you aren’t what all those people say you are. I want to believe in you Anet. I really do.
Surely you can just create a hint box or tutorial to help newbies navigate the exchange when they open it up for the first time. Bring back the old system, put in some hints or a tutorial.
As far as my testing with a bunch of Queen Jenna minis I had sitting in the bank goes, they get hidden regardless of being called out the new way or the old way.
In either case, though… they basically removed mini pets from most of the game. This morning, around 10AM Eastern, I tested every zone. My mini pet only stuck around in cities and instances. No open/public zone allowed my mini pet to remain.
That’s just not acceptable at all. This need a fix ASAP. No, maybe not “instantly,” I am realistic afterall. But it needs a fix very soon. Some of us have not just spent in-game gold getting pets, we’ve spent real money on these pets and would like to be able to SEE the pets we’ve paid for. Otherwise they need to give us refunds.
Colin, just clear up one thing – There is 0% chance EU/NA GW2 gets a VIP system?
We’re absolutely not bringing the China VIP system to NA/EU, correct.
Well, at least there is this. I’m very relieved to hear we will not be getting this. I guess for the rest, I’ll wait and see. I don’t like NPE, but after your post I do better understand why you did it. Hopefully, once the bugs are cleared veteran players will at least be free of most (if not all) of these unlocks/gating for our alts.
Um, but please do address the mini culling issue soon. That’s another huge problem, especially for those of us who used real money and bought minis from the shop.
In summary, this is by and large a very good feature pack, with some technical hiccups particularly with miniatures
The mini culling is intended according to Anet:
https://forum-en.gw2archive.eu/forum/game/gw2/Miniatures-Have-Been-Hidden/page/2#post4392943
A horrible change. Yes they are working on something “in the future” to make it better, but call me skeptical….
The only acceptable way for me is to make this culling part of Options and allow players to adjust it themselves.
(edited by xarallei.4279)
Everything is “too confusing.” It’s a running joke now. I’m sorry, but none of this stuff is “too confusing.” Stop treating us like we are 5 yearsold. I take that back, even a 5 yearold wouldn’t be confused. Stop with the gating. That’s not GW2. It goes against everything this game is about. We are not Chinese gamers. We don’t accept things that they accept over there. And don’t even think about bringing over VIP.
Stop with the horrible mini pet culling. You are screwing many of us who love our mini pets (and have bought pets from the store). If you run in full maps or happen to run with large guilds you basically will NEVER see your mini. This is unacceptable and I will not buy any more minis from the shop until this is fixed. Culling of minis should be something we can toggle on and off in the Options section.
And finally, the megaserver “improvements.” They are not improvements at all. When a map is flagged for closing it needs to STOP allowing people to join that map (must also stop people from joining in/taxiing on the map). It must also properly warn everybody on the map that the map is closing. Currently this does not happen. Only a few people get the warnings and the rest just suddenly find themselves kicked from a map. This was incredibly disruptive when we had triple head wurm attempt occurring and suddenly this silly system kicked us all from the map.
Please Anet, rethink all these changes. They don’t work for us.
No VIP sub. Period. It’s not acceptable.
Guys, this is a bug and we’re working on fixing it right now. I want to take a second to remind you of two things that we’ve mentioned before: First, if you see something that you think isn’t working properly, please use /bug in game so the right people can be notified immediately. (Talking it over on the forum is fine too–sharing the details with us and other players can be enormously helpful)
Second, datamined content is unfinished and subject to an enormous amount of change, so it’s always a bad idea to make assumptions about a situation based on it.
5 months ago it was: The VIP system and items will NEVER be coming to US/EU
Now it is in the game files and it is “unfinished and subject to change”
I’ll remain skeptical… If VIP comes to US/EU I will be gone and I will do my best to take everyone I know with me.
Yeah, to be honest I am really concerned about this. Too much changing the Western version to suit the Chinese. The new leveling system is a disaster. Stop trying to force this stuff on us. It’s not going to work. Western gamers don’t like that kind of stuff. VIP is absolutely UNACCEPTABLE and I think it really would be the one thing to drive me away from this game.
Not seeing your own mini is something that should be addressed. But not seeing other people’s minis when culling is in effect? I can support that. You already have other players being replaced with low-res models when too many players are in the area; their minis disappearing is no different.
The difference is that’s a choice. I don’t have low rez models or any of that. I don’t want it and I don’t need it. I like seeing other people’s minis. I can understand that people who don’t have as good computers might want the culling though. Which is why it should be a choice is Options and not something forced on us.
It’s a terrible change. You realize you are basically making minis useless for me, right? Majority of times I am on I am gathered with my very large guild. That means with this culling I will never see my mini. Why not make it something in Options that players can choose themselves? Please fix this.
Correct me if I’m wrong… But people are saying that you can’t dodge with low level characters anymore. Is this ACTUALLY true?
This is incorrect, you should be able to absolutely dodge at any level. There is a lot of misinformation (and some bugs) going around about systems the game teaches you about, but are totally available from level 1 if you want to go do them. The level many of the things the new level up system tells you about doesn’t mean they are unlocked at that level, it simply exists as a reminder if you haven’t learned it by then. Feel free to dodge away! You can also go do jumping puzzles any time you want for example, the game just gives you a heads up they exist at level 21 if you haven’t found one by then, etc.
We’re also seeing a lot of bugs, and unintended functionality folks are reporting in a number of the threads on the new player experience that don’t align with what we announced the system to be. We’re working on identifying and resolving all of these issues as quickly as possible, some of the absolutely legitimate concerns folks are bringing up (like some of the bigger issues with alts) are not intended and appear to have been flagged incorrectly when they moved between development regions. Fixes incoming soon as we can identify everything.
Please continue to give feedback and suggestions, we very much appreciate it as it’s allowed us to identify a lot of not intended issues, as well as bugs.
Thanks!
I adore you Colin (really I do!), but this new leveling system is terrible. Players aren’t stupid. They don’t need hand holding. This locking/gating of things goes against the spirit of the game. It just feels like the game is very clunky and rigid for those leveling. If I was a new player I would not be pleased with this.
And on top of these disappointing changes for leveling alts, I find out that the hidden minis is not a bug, but intended? I’m so disappointed beyond words. And I’ve spent a fair amount of real money on minis in the gem shop. But what is the point when they are hidden all the time? Most of the time I play I play in large groups (I am a member of TTS). This basically means I will NEVER see my minis. Why can’t you just make culling minis a choice in options instead?
AND we have an issue with the megaservers kicking people out of maps. Only a few people got warned, the rest of us didn’t get these warnings of the map closing at all and suddenly we are kicked from the map. ;-; When a map is chosen for closing it has to stop allowing people to join in to the map. It always has to give very obvious warnings to everyone on the map constantly that the map is closing. Either that or when people join the map and it fills up again the map should be unflagged for closing. It’s all very disruptive.
This is TERRIBLE. And I don’t see how this is intended at all. Please reconsider this. Why not just have an option for people to hide minis if they want? Why are you forcing all of us to hide our minis? I don’t want to hide minis, I don’t need to hide minis even in full maps. My PC can handle them just fine. This is really ruining the enjoyment of minis.
Anet gives us a list of topics, the community chooses from that list. You can’t just have the community choose at random. They might choose something Anet simply can’t talk about yet.
What gear are you using for your build? I use 10/30/30 but my gear was Knights. Not sure if I should keep using that…
Same with me. I can neither talk in map nor in my guild. I see other people chatting just fine though, so I have no idea what is going on.
New spawn times for Wurm and Teq are TERRIBLE. I don’t know whose idea that was, but you guys need to rethink it. Teq time on JQ is supposed to be 5 server. That’s the time that always worked best for us and that’s the time everyone prefers. Now it’s at 8 server, which basically means a lot of us won’t be doing teq anymore because it’s too late for us. There really was no reason to change the times for these bosses.
Like he said, be very careful what you wish for. I sure as hell don’t want that unidentified dye unlock system. AND they said to compensate for dyes being account wide they lowered the drop rate of dyes generally.
The only way EVER you will get ascended weapon/armour in GW2 is via crafting.
Suck it up and deal with it.
Anyone not willing to level crafting to 500 and grind the mats…your locked out of ascended PERMENANTLY & FOREVER.
Anet value there economic model over players full stop, they don’t care if you leave, quit playing. You have no power/influence over them at all. Its there way or the highway.
Since when did they ever say crafting would be the only way ever? Please cite your source. And as someone posted there are drops for ascended gear and weapons. Though it would be nice to have a more viable way other than RNG drops or crafting. These WvW weapons is the perfect opportunity to do this.
That would be very much against the spirit of Guild Wars. It’s bad enough that Ascended gear exists to begin with, the last thing they should do is gate it behind a fractal or dungeon. Super fancy, ultra rare skins? Sure, gate those behind whatever. But you don’t gate the best gear in the game (which affects more than just PVE by the way) in a dungeon.
No expansion? How about no nothing… NCSoft is surely looking at Wildstar as its “wow killer” (yeah I know, lol) and they probably want GW2 players to splurge money on it as well because GW2 is at the end of its supported life. With ESO RvR coming, GW2 isnt alone with the WvW anymore and I am guessing a loss of at least 30-50% WvW players for release month, then some will come back due to monthly fees (or horrible gameplay failure). This is in turn will make it a worse game for everyone left in WvW because season 2 is smack in the middle of this. When people leave, Anet no longer earn much through the gemstore and wont be inclined to make larger patches, they’ll start ramping up work on the next project if they havent already (GW3? :p).
But maybe I’m just a doomsayer.
Except that the earnings report shows that GW2 is not close to dying. And ESO? Really? I’ve been in that beta for months and now that NDA is down I can firmly say that game is not going to be a threat to anyone. It’s mediocre at best, with awful combat and animations and rather tedious questing. I do give them credit for putting out a rather smooth AvA though. That’s one of the few things it has going for it.
I agree. ALL steps of the personal story should be soloable. It’s kind of ridiculous that the major final step is in a group dungeon. Make a solo version please.
It’s a DDOS attack. There’s not much Anet can do about such a massive attack.
I love my ranger. Anyway…
For newbies I think warriors, guardians, ranger and necros are all good classes to start with. You probably don’t want to start with an ele, mesmer or engie. Though I would recommend getting alts of those after you’ve leveled your main. I do love my dagger/dagger ele…it’s a very fun play style.
Welcome to GW2! Oh and what server are you on anyway?
lol they actually block the word kitten ?
Server wide disconnect and lag = GW2 hacked?
in Account & Technical Support
Posted by: xarallei.4279
You can go rage at kitten Trolling. Though they would probably just laugh at you and DDOS attack some more. -_-
It’s a group of hackers called kitten Trolling. They are pretty much attacking most games with a massive DDOS attack.
I’d love for them to somehow work Mari into a permanent boss. She really is one of my favorite events.
It’s not everyone. With so many people at these events there are bound to be some jerks unfortunately. Ignore them and move on. Try to counter their negativity with a positive attitude, even when the event fails.
The wurm is still pretty buggy. They need to get rid of the bugs and they need to improve the loot drastically. The loot is really bad….worse than Teq. For the hardest world boss in the game you should get better loot.
I like the fight, overall. But it does need tweaking. And I have to say I actually enjoy Marionette more (I REALLY wish that was permanent).
Well, Anet supposedly fixed the bug. So does this mean Wurm is back on our menu?
Yes, we did 2 runs already, one of which got Cobalt down and i think it was crimson to 5% and amber to 20%
We will beat it again, that is for sure. Feel free to join us!
Looking forward to it.
Guess I’ll stick with my usual Amber team. AMBER!
Well, Anet supposedly fixed the bug. So does this mean Wurm is back on our menu?
I’m not sure about that. “Balance tweak” implies they did something to the fight itself. If that’s the case, I would like to know more details on what they tweaked.
Yeah, they should just make it so the boss is inactive (not attackable and not able to attack) for a small period of time to give people time to load in. Oh and the puppet should also NOT be attacking during this time either.
Just keep bugging them. I’ve been saying we need an Underworld type zone for a while. Just keep at it!
Yeah, it’s kind of ridiculous. They need to either nerf the amount needed or increase the drop rate on the giant eyes. I would love to craft an Immobulus for my ele, but right now it’s impossible with these rates and I don’t have the gold to buy the eyes on the tp.
Marionette is great and really does not need any change (well, beyond the insta-death platform issue). However, you might want to implement what someone brought up in another thread…..an equivalent of the X-men’s “danger room” where people can practice on bosses. That way people who don’t get the fights can at least train up before hand.