First of all i was listing the next topics and asking everyone’s thoughts on choosing the original topics. I made no comment on whether or not that discussion was valid.
Secondly there is certainly value to discussing this issue being that any ArenaNet dev is welcome to post.
Third, i am sorry that the WvW thread wasn’t more like the PVE one. This is my fault in that i underestimated how busy the guys were, and also that they feel anxious around posting due to not being a 100% percent sure about what they can discuss and secondly their trepidation in posting which can be a pretty difficult environment for them sometimes.
Fourth, be under no illusion that these guys work very hard, play the hell out of WvW and are excellent at their jobs. Please note that i also (like many others at Arena) play WvW.
Finally my proposal around the next topics for discussion was to hear folks opinions. Please don’t assume what my personal opinion is around those individual topics.
I appreciate your patience and hope that this makes some sense.
Chris
Hi Gidorah,
I would suggest reading this post again, specifically point three. I am at a loss as to how better explain to you that there was an issue with the WvW CDI and the areas we will be concentrating on to fix said issues.
You are starting to waste my time and the time of community members contributing to bettering the process through problem solving and evolving discussion.
Chris, when you return could you comment on the response and implimentation trnaround for some of the ideas we have put forth? Im not talking about exact timeframes but for things like adjusting the amount of achievement grind, for example…is that something that could happen relatively quickly like a mon or two…or are we looking at many months before we see and result of these discussions.
I know internal discussions need to happen, coding, etc… But on some of the topics we talked about for living story, the amount of my playtime may be determined by how quickly some of thisgetsput in. Thanks
Hi Cesmode,
Generally when we agree on a point it means that we will discuss it with the team and go from there. Reducing the "grind’ in achievements is something we have been working on for a while and the last topic discussion has only furthered our commitment to get the balance right sooner. We can’t give a timing cadence on specific features but we can talk about changes or evolutions to our design philosophy.
In my summary i listed the points we agree with and those that we will look into again. I hope this helps?
B) Have time freed up on the their schedule to host the topic for the week/10 days/whatever fixed length you want it to run. Give them 45 minutes each day their expected by ANet to read and comment during the thread’s run. You’ve been the voice of several of these and might be again in the future, but for some of these more tightly themed topics ANet needs a spokesman who literally knows it better than anyone AND is clear that they are being pushed forward to listen and consider ideas that might be outside their comfort zone.
Fo’ real.
Chris!
Put those Project Managers/Production Managers to use!!!!
Get them to factor in time for the CDI without fail. The main thing here, is you should be treating the CDI as a must-have component of your working day. You clock in, you start work on project X, break for lunch, come back from lunch and do your short CDI time (or do the CDI during lunch if you’re that eager!), have a meeting/status update etc, then continue with your projects till closing.
The sooner you take it on board as a factor of your timetable, the less “sorry, don’t have much time” situations will arise.
Agreed and we absolutely are working toward getting more time for the CDI. However work in a live environment can still be difficult to manage even with a studio as well organized as ours. This said i agree more can be done here and this plus other ideas that have been put forward should certainly lead to better interaction on the next set of topics.
I will probably be swatted down, and infracted, but….
It’s almost always Nike. Even if someone else proposed nearly the same ideas…..it’s Nike.
I give up. =(
Hi Inc,
Not sure exactly what you mean but i am going to assume that you think there is bias toward Nike’s comments? If so then please note i have both agreed and disagreed with Nike’s commentary over the past few weeks. There is absolutely no bias from my point of view but i apologize if it feels like there is and i will try to do better to keep this in mind moving forward.
Also it just occurred to me that this week is Thanksgiving and some of the team will be out for a number of days this week to spend time with their families. Thus we should probably start the next CDI Topic/s the Monday after next.
Chris
P.S: ‘How could he forget it’s Thanksgiving this week!!!!’ Because i am British and still not used to US holidays (-:
While i agree that the topic may not be suitable as a CDI topic, it is worth noting that there is a lot more to this topic than performance optimization. Opportunities and evolution on this area are also impacted by Game Design quite heavily.
Ok, now this is interesting. From just that little snippet I realize I’d like to know more about it ((“Impacted by Game Design” you say? Hmm…)). I accept that my initial understanding of WvW skill lag issues is simplistic, and that such a thread might actually be very informative… which suggests something that applies to CDIs in general: It might be VERY useful for the one of the Devs associated with the nuts and bolts of each topic to~
A) Write a strong opening post for the CDI topic that lays the groundwork – sort of a primer so that readers have a little more grounding in the topic being addressed – put this right up front, either as post 1 (followed by the rules in post 2) or post 2 (following the rules in post 1). If you put it in post 1, you can also use the Q/A toggle to ensure this primer appears at the top of every page when viewing the topic .
B) Have time freed up on the their schedule to host the topic for the week/10 days/whatever fixed length you want it to run. Give them 45 minutes each day their expected by ANet to read and comment during the thread’s run. You’ve been the voice of several of these and might be again in the future, but for some of these more tightly themed topics ANet needs a spokesman who literally knows it better than anyone AND is clear that they are being pushed forward to listen and consider ideas that might be outside their comfort zone.
Yep i think we should action point A. I agree with the intention of Point B.
The next topic for WvW after skill lag is: Commander mechanics and Commander tag functionality.
Chris
Allow me to use my powers of true prophecy to sum up the “CDI – WvW Skill Lag” thread in its entirety before it even happens:
Players: We hate skill lag. It makes us look like incompetents. ANet: We hate it too. We’re working on it right now.
Now its possible that on this side of the fence there are some amazing network coders who have torn apart your engine in far more detail than the EULA allows and can offer some amazingly detailed and cogent suggestions for managing your packet handling and who would risk bans for revealing they know that much about your engine architecture… And your coders might love to meet and chat with them on a level 99% of us reading will never understand… But I’m not sure its a bet I’d be willing to take, investing your single CDI WvW ‘slot’ for the week or two it would require to bear fruit or prove fruitless.
While i agree that the topic may not be suitable as a CDI topic, it is worth noting that there is a lot more to this topic than performance optimization. Opportunities and evolution on this area are also impacted by Game Design quite heavily.
However like you say more value could probably be derived from other topics such as Commander functionality.
FYI if we go with the next topics from the initial call for topics threads (Global) then they are as follows:
PVE: Ascended Gear
PvP: Rewards and Progression
WvW: Skill Lag
These are all pretty focused topics which means we will be able to enter into the discussions more readily in terms of time. The bigger the topic the more divergent the discussions and this makes it harder for us to give them our full attention.
Chris
I agree that these seem pretty focused and also sound interesting to discuss.
I think Uttar is right about the WvW topic though. I think that skill lag is a huge hot button for WvW, but if they can’t provide meaningful discussion and vice versa, is it really a good topic for CDI? If you do not go with the topic, you could indicate that it was the second topic and link to the post mentioned so that they at least know it isn’t being ignored.
Can you post the next topic for WvW? That might give a better indication as to whether this one should be discussed anyway or if the third could create a better dynamic.
The next topic for WvW after skill lag is: Commander mechanics and Commander tag functionality.
If your going to split it by weeks – so one week is pvp, one is wvw etc, make it to each week two topics are discussed. So you have two threads, each for a seperate topic. One thread could be based on player vote, the others based on something the devs would like to discuss.
That would make it far more meaningful – having 1 topic rotate on a three week basis is slow. Two topics could cover more ground and make it more meaningful to the player base as it’s more likely to bring about a topic players want to discuss.
For example, if you did your current system, the next topic for wvw would be skill lag. This is a pointless topic, as there is nothing players can really do or say to change it. So having a topic on skill lag and a topic on rewards would allow for far more discussion instead of the ‘oh, this weeks is not relavent to me, now I have to wait three weeks before something comes up. Anet really doesn’t care about wvw’ opinion and posts that may occur.
Asuka i am chilling at the moment and will reply to your comment in the morning, but i just wanted to say i absolutely love your sig. John is a great guy, a real character!
Chris
Some good ideas. I think at the moment the priority for me is to make sure the team is able to have enough time to contribute appropriately. Focusing the topics and a potential reduction in concurrent threads would also help.
If your going to split it by weeks – so one week is pvp, one is wvw etc, make it to each week two topics are discussed. So you have two threads, each for a seperate topic. One thread could be based on player vote, the others based on something the devs would like to discuss.
That would make it far more meaningful – having 1 topic rotate on a three week basis is slow. Two topics could cover more ground and make it more meaningful to the player base as it’s more likely to bring about a topic players want to discuss.
For example, if you did your current system, the next topic for wvw would be skill lag. This is a pointless topic, as there is nothing players can really do or say to change it. So having a topic on skill lag and a topic on rewards would allow for far more discussion instead of the ‘oh, this weeks is not relavent to me, now I have to wait three weeks before something comes up. Anet really doesn’t care about wvw’ opinion and posts that may occur.
Asuka i am chilling at the moment and will reply to your comment in the morning, but i just wanted to say i absolutely love your sig. John is a great guy, a real character!
And on that note i am going to spend some time with the family. I will get back to the discussion either tonight or tomorrow morning.
Heehee. One of the parts of the process proven to work: The ‘catch you later’ note.
Sorry Nike, i would love to carry on but i have been floating around on the discussion for the past three hours, and i would rather not be strangled by my wife Simpsons style (-:
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
Thoughts?
Chris
Personally, I’m not a fan.
I can understand that it would allow the higher ups who have their hands in a number of areas to participate in each as they became active. I think one issue that the CDI faces right now, however, is momentum. The current threads have already been something of a wasteland for meaningful interaction. Perhaps I’m not the normal player, but I play PvE nearly exclusively (I’ve popped into WvW a few times and haven’t touched PvP at all). I’d imagine many players are in the same boat as me, except maybe they focus on WvW or PvP instead. By alternating areas of focus you’re basically going to be leaving the players not interested in that area of the game in the lurch for two weeks at a time.
There’s already a problem with a lack of interaction, and not really addressing entire subsets of players at all for certain periods is just going to make that worse.
Yep this is definitely the major con in the proposal.
Chris
Perhaps a compromise. Establish a schedule ahead of time. Maybe state ahead of time the focus will move in a 3 day rotation. Not to say the devs wouldn’t continue to read all the threads but the community can expect more interaction within the thread on these days, much like you are doing now.
The result would be a micro cycle within the thread of the devs coming in and commenting and asking question new questions expanding the current discussion and then the community has the next 2 days to discuss amongst themselves before the devs come back to talk about where the discussion has gone into the last couple days. This staggering would give all involved time to interact across as many threads as they like. Plus those interested in only taking part in one or two sections wouldn’t have to wait weeks.
Wouldn’t there be an issue then with the team keeping up with the flow of discussions? I found it very hard to keep up even though i was reading all of the posts.
Chris
For example i really wanted to discuss the Dominance idea and probably will revisit it but i didn’t have time during that particular CDI.
This said by focusing the thread topic this issue would be mitigated to an extent.
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
Thoughts?
Chris
Personally, I’m not a fan.
I can understand that it would allow the higher ups who have their hands in a number of areas to participate in each as they became active. I think one issue that the CDI faces right now, however, is momentum. The current threads have already been something of a wasteland for meaningful interaction. Perhaps I’m not the normal player, but I play PvE nearly exclusively (I’ve popped into WvW a few times and haven’t touched PvP at all). I’d imagine many players are in the same boat as me, except maybe they focus on WvW or PvP instead. By alternating areas of focus you’re basically going to be leaving the players not interested in that area of the game in the lurch for two weeks at a time.
There’s already a problem with a lack of interaction, and not really addressing entire subsets of players at all for certain periods is just going to make that worse.
Yep this is definitely the major con in the proposal.
Chris
Perhaps a compromise. Establish a schedule ahead of time. Maybe state ahead of time the focus will move in a 3 day rotation. Not to say the devs wouldn’t continue to read all the threads but the community can expect more interaction within the thread on these days, much like you are doing now.
The result would be a micro cycle within the thread of the devs coming in and commenting and asking question new questions expanding the current discussion and then the community has the next 2 days to discuss amongst themselves before the devs come back to talk about where the discussion has gone into the last couple days. This staggering would give all involved time to interact across as many threads as they like. Plus those interested in only taking part in one or two sections wouldn’t have to wait weeks.
Wouldn’t there be an issue then with the team keeping up with the flow of discussions? I found it very hard to keep up even though i was reading all of the posts.
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
Thoughts?
Chris
Personally, I’m not a fan.
I can understand that it would allow the higher ups who have their hands in a number of areas to participate in each as they became active. I think one issue that the CDI faces right now, however, is momentum. The current threads have already been something of a wasteland for meaningful interaction. Perhaps I’m not the normal player, but I play PvE nearly exclusively (I’ve popped into WvW a few times and haven’t touched PvP at all). I’d imagine many players are in the same boat as me, except maybe they focus on WvW or PvP instead. By alternating areas of focus you’re basically going to be leaving the players not interested in that area of the game in the lurch for two weeks at a time.
There’s already a problem with a lack of interaction, and not really addressing entire subsets of players at all for certain periods is just going to make that worse.
On the other hand, it means they can focus entirely on your issues when it comes to your turn. By ‘your’ I of course mean the area of the game you’re interested in.
The real draw back I see is the potential that, with the 2week release schedule of the living story, some of the PvE CDIs could miss entire patches. Alternatively a WvW CDI or PvP CDI might not match up well with the timing of a patch that focuses on one of those aspects if they adhere to a strict rotation of topics.
And this i think is the biggest pro for the proposal:
‘On the other hand, it means they can focus entirely on your issues when it comes to your turn.’
I think it could work to change the CDI area (PvP/WvW/PvE) every week, but I wouldn’t set the boundaries in stone.
Some topics might develop in ways we cannot anticipate. Some may need more than a week, others could be exhausted in days.
If a topic clearly demands more discussion then it would be nice to keep it running a bit longer. This would mean that there may be multiple CDI’s running at a time though. (Since it wouldn’t be right to keep the purely PvP folks waiting for a month before it is their turn again)
And perhaps a change, or broadening of the topic if it hits a dead end. (Like what Uttar mentioned: Skill Lag could be a difficult topic to keep going for a week) It could become discouraging if the CDI on WvW went sour again, since it would be weeks before a new WvW topic comes along.
Also: Perhaps it could be an idea to rework the suggestions subforum (it says in the sticky that it’s temporary, and it has been saying that for a year).
A CDI-based sticky with an inspiring dev question
I imagine something like:
’The CDI on the Living Story offered us some great insight in how the playerbase experienced what we designed. These insights already have an impact as we are starting our designs for summer 2014. The responses in the thread seemed to indicate that you are ready to take on another elder dragon. How do you envision this?
Think of things like:
What type of event should it be? Instanced, like a dungeon and if so – how many people? Open world, like Tequatl, but more massive? A new personal story, like Zaithan, but with a better ending?
What would you like to see? Don’t forget to hit those +1’s on the ideas that you like!
(Please do try to make it easy for us to read!)’
This could keep the initiative going with focused in depth ideas and suggestions. Then later on, when there is a bit of spare time, the devs would round up the topic with some highlights and observations.
Not only would this allow the CDI to go over time, it would also give the eager brainstormers some guidance as to where their efforts would be most useful.
(Instead of the current implementation of the suggestions forum that feels very much like a place where ideas go to be lost forever.)
Lots of good points. It does still boil down to the communities tolerance of what would be 3 week area cycles.
I do agree with being flexible on summarizing and moving on from a thread or extending one where appropriate and this works regardless of the model we move forward with.
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
Thoughts?
Chris
Personally, I’m not a fan.
I can understand that it would allow the higher ups who have their hands in a number of areas to participate in each as they became active. I think one issue that the CDI faces right now, however, is momentum. The current threads have already been something of a wasteland for meaningful interaction. Perhaps I’m not the normal player, but I play PvE nearly exclusively (I’ve popped into WvW a few times and haven’t touched PvP at all). I’d imagine many players are in the same boat as me, except maybe they focus on WvW or PvP instead. By alternating areas of focus you’re basically going to be leaving the players not interested in that area of the game in the lurch for two weeks at a time.
There’s already a problem with a lack of interaction, and not really addressing entire subsets of players at all for certain periods is just going to make that worse.
Yep this is definitely the major con in the proposal.
First of all i was listing the next topics and asking everyone’s thoughts on choosing the original topics. I made no comment on whether or not the discussion was valid.
Secondly there is certainly value to discussing this issue being that any ArenaNet dev is welcome to post.
Third, i am sorry that the WvW thread wasn’t more like the PVE one. This is my fault in that i underestimated how busy the guys were, and also that they feel anxious around posting due to not being a 100% percent sure about what they can discuss and secondly their trepidation in posting which can be a pretty difficulty environment for them sometimes.
Fourth, be under no illusion that these guys work very hard, play the hell out of WvW and are excellent at their jobs. Please note that i also (like many others at Arena) play WvW.
Finally my proposal around the next topics for discussion was to hear folks opinions. Please don’t assume what my personal opinion is around those individual topics.
I appreciate your patience and hope that this makes some sense.
Chris
sure it makes sense but it doesn’t fix the problem. Go check out the wvw version of this discussion and see how poorly it is being received because of the poor job the wvw dev’s did and fix it. I will be more impressed by you fixing the problem and not terrible concerned about the excuses for why it went wrong.
HI Gidorah,
I have not put forward a single excuse. You seem to be quite upset about this, so perhaps it would be worth taking a time out and re-reading my posts.
The CDI is in its infancy.
The whole point of this thread is to discuss and evolve what went wrong after every topic discussion.
Please don’t expect everything to run perfectly and i would suggest, if you cant wait, coming back in a month or so by which time the community and dev interaction will have better synergy and experience.
Please don’t take my comments as anything personal. Many of your posts have been awesome, but i have seen you becoming more and more frustrated. I get that, but please have a little more patience or take a break from the initiative for a few days.
Finally lets not derail the thread anymore than we already have done.
First of all i was listing the next topics and asking everyone’s thoughts on choosing the original topics. I made no comment on whether or not that discussion was valid.
Secondly there is certainly value to discussing this issue being that any ArenaNet dev is welcome to post.
Third, i am sorry that the WvW thread wasn’t more like the PVE one. This is my fault in that i underestimated how busy the guys were, and also that they feel anxious around posting due to not being a 100% percent sure about what they can discuss and secondly their trepidation in posting which can be a pretty difficult environment for them sometimes.
Fourth, be under no illusion that these guys work very hard, play the hell out of WvW and are excellent at their jobs. Please note that i also (like many others at Arena) play WvW.
Finally my proposal around the next topics for discussion was to hear folks opinions. Please don’t assume what my personal opinion is around those individual topics.
I appreciate your patience and hope that this makes some sense.
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
My thoughts are that there are different devs on different teams responding to feedback on each of these three areas. Would you be able to respond to WvW feedback? If my understanding is right and different devs would respond to the different areas, I think that we should have three threads open for each area at a time.
Unless the lead time would allow you to set aside more time when your week comes around? Then I’d be all for it.
Yep it means i would be able to contribute both the WvW and PvP threads.
That we only have one thread per area open at one time, for example, the next PVE one then PvP and then WvW?
I have been thinking about this for a few days and believe the major issue would be the overall velocity of the CDI, and the main Pro being that we will have more time to enter into discussions due to only having to focus on one at a time.
Those are still all very much relevant hot button topics that people want to hear about – after all, not much time has passed for things to ‘marinate’ and shift since the original call for votes.
Notwithstanding my personal bias to some of those topics, I do think respecting the original vote’s tallies would give the people who voted in that thread a good dose of confidence in the CDI’s intentions to really hit the hot stuff.
This to is a very good point. And i have to say something that i am currently leaning toward.
Still plenty of time for further discussion though.
While a CDI on skill lag could be very interesting, I’m not sure what you expect the community could really contribute, and what responses/feedback the dev team could give? Thanks!
That is a good point. Let’s see if there is anymore commentary about that Topic proposal and then go from there.
FYI if we go with the next topics from the initial call for topics threads (Global) then they are as follows:
PVE: Ascended Gear
PvP: Rewards and Progression
WvW: Skill Lag
These are all pretty focused topics which means we will be able to enter into the discussions more readily in terms of time. The bigger the topic the more divergent the discussions and this makes it harder for us to give them our full attention.
74804 – An agent mis-sent the response, but I have sent it now and it should help you. Please update the ticket if you still need assistance.
87937 – Resolved
85385 – Agent responded on on 20 November to ask for a bit of info. Please update.
96812 – Resolved today
54549 – (and about six other tickets) Yahoo has known issues. Have you considered creating a NEW email account and getting in touch, so you can get our responses?
74159 – See note about e-mail issues.
71064 – See note about e-mail issues.
86223 – Sent for follow-up.
74804 – An agent mis-sent the response, but I have sent it now and it should help you. Please update the ticket if you still need assistance.
87937 – Resolved
85385 – Agent responded on on 20 November to ask for a bit of info. Please update.
96812 – Resolved today
54549 – (and about six other tickets) Yahoo has known issues. Have you considered creating a NEW email account and getting in touch, so you can get our responses?
74159 – See note about e-mail issues.
71064 – See note about e-mail issues.
86223 – Sent for follow-up.
Please could I get an update on my request #74159, whole week just passed with no answer ><.
Thank you!
We answered you on November 15th, and gave instructions on how to proceed. We have received no response from you. Please see this thread for details on some e-mail providers blocking our contacts. Please read my advice in tonight’s post.
Just a note: Creating new tickets and sending them through the same e-mail provider may be an exercise in futility. Consider an alternate means of contact through an un-borked e-mail provider and reference you existing ticket number(s).
Hello Gaile, I posted here a while ago and you mentioned that an agent will be taking a look at this “today or tomorrow” that was 3 days ago and now almost 2 weeks that I have submitted my ticket. Is it really that slow or is my issue not resolvable? If the latter it would be great to get a reply so I can try to solve it another way.
Again, request # 71064
Thanks.
You’re using Yahoo. As I have posted, Yahoo has known issues with our e-mails, and it’s not something we can control. Looking at the six tickets you’ve made, it appears you have sent them all from the same e-mail account, and we simply are unable to reach one another if you continue to do that. Please create an e-mail account on a different ISP and references all your tickets numbers. We want to help, but we cannot reach you!
Update: 21 November 2013
91920, 130928-000894, 130810-000164 – Agent responded yesterday; please answer the queries in your ticket. As for the other two, you need to resubmit in the new system, with our apologies for the inconvenience. Please find one of the emails from the old system and copy it into a new ticket. Thank you.
Thank you for looking into the matter.
Have answered the queries just minutes after I got them to the 91920. Somehow I think that this answer hasn’t reached back to the service desk. Can you guys check your spam filter, no pun intended? Sometimes in my experience gmail.com sets googlemail.com as senders address, that might confuse your service desk tool. If this is the case you probably has godzillion of unsolved issues due to misplaced replies from costumers… Ill try to reply to Brandon again now. But how would I know if my mails comes thru or not?
I do not see your response. I am alerting team members to check out your theory about gmail and googlemail.
In the meantime, do you have an alternate email account through which you can contact us, including the existing ticket number? I’m so sorry for this inconvenience!
Gaile you are absolutely wrong. Request 79515 is done. As for my other request 86223, noone responded to me yet. I am still hacked, all chars naked and empty atm. Believe me i check every hour for this.
I was trusting the notes on the ticket. Will follow up, and my apologies for the error!
As I mentioned, we will look into the situation on a couple of levels to make sure that we’re doing as much as we can to stem the tide of spammers. It’s not just spammers, we know that a lot of the accounts being used to spam are stolen from legitimate players, so it’s like a Double Whammy of Badness.
In the end, while we may never be able to beat back the ocean, we will do our best to put up quite a few breakwaters.
If clear, then consider carefully if your e-mail may be compromised. If you’re not sure, perhaps send your ticket through an account different than the one associated with your game account. Just be sure to answer the questions that verify your ownership of the account, so we can help you as quickly as possible.
We do offer account restorations in many instances of account compromise, so discuss that with the agent who is helping you get back onto the account. You may find your losses, in that situation, will be made minimal.
Bringing the game closer together is something we’re actively working on accomplishing. We’ll be able to spill the beans on everything early next month. (I feel like a broken record at this point.)
But seriously. Beginning of December. All shall be revealed.
reveal it NOW dont toy with us!!
Trust me, it’s killing me that I can’t! But right now I don’t have much else to say on these things besides we have a great plan and part of it is already being implemented. You should see the first wave of changes very soon.
Seriously. Trolls are easy compared to waiting. >_<
Server Programmer (sPvP)
Isle of Janthir: Flux, Latch, Aegir
Bringing the game closer together is something we’re actively working on accomplishing. We’ll be able to spill the beans on everything early next month. (I feel like a broken record at this point.)
But seriously. Beginning of December. All shall be revealed.
reveal it NOW dont toy with us!!
Trust me, it’s killing me that I can’t! But right now I don’t have much else to say on these things besides we have a great plan and part of it is already being implemented. You should see the first wave of changes very soon.
Bringing the game closer together is something we’re actively working on accomplishing. We’ll be able to spill the beans on everything early next month. (I feel like a broken record at this point.)
But seriously. Beginning of December. All shall be revealed.
Probably the best livestream i have seen so far including, pve and wvwvw streams. Simply awesome.
Glad you liked it. The PvP team is currently putting together a new show that will take place a few times a month on the official Twitch channel. Should be a cool way to keep you guys in the loop on development and anything else that comes up.
Thanks for watching, and we look forward to doing this more often!
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I am alerting team members to check out your theory about gmail and googlemail.