Guild Wars 2

This is a known issue. I’m going to follow up and see what progress we’ve made.

The fast is, the feature that will us to restore an account — that is, roll the entire account back to a state immediately prior to its compromise — is still in development, but progress has been made and I believe this feature will be offered soon.

This will not be a "retroactive* feature. That is, if you were compromised today, last week, or two months ago, we will not be able to offer an account restoration. The feature will be great, though, for future issues and we’re looking forward to being able to offer this service!

Yes, we will offer Name Changes in the Black Lion Trading Company in the future. I’m sorry, but I don’t have a timeframe.

Our Naming Policy is pretty clear about the use of crude bodily functions for names. People cannot filter or block seeing names, so we are a bit more sensitive to those than to chat. But to be honest, I highly doubt you were given a three-day suspension for the word “poopoo.” In every case I’ve come across where someone claimed something similar, they were posting us the least offensive name, where others on the account far exceeded the policies.

I know this because I did the “outings” on Reddit, and for everyone who claimed “Ah shucks, all I said was ‘dang’ and I got blocked,” I found they said repeated, extremely offensive things in other comments. And the same applies to names.

If the name is only mildly offensive, we generally block the name — which flags it for user remaining — and we remove any suspension. I’m checking with the team for the details, but as someone pointed out the display name isn’t great, either.

Are the items Account Bound as well as Soulbound on Use?

I was going suggest that this may have been a case of simple human error. I mean, we all have a lot of different passwords to remember, and I’ve actually reset a password only to realize “Doh, I was typing in the wrong one the whole time!”

However, there are more reports than seems likely for a user error, so I’m going to merge as many threads as I can and see if we have dev eyes on this situation. Thanks!

GivEN.4731:

Hey there Heroes i need your help.

My irl friend was trying to login today and he needed to recover it. He did fill the formular until he should put a character name and we both totally forgot what that only character he got name was. Is there anyway we could be able to see it? I have tried to look in friend list but can only see his tag.

sorry for format and bad english first time i post something.

Hi there. Your friend can get help from our Support Team by submitting a ticket. Use the “Ask a Question” tab to do so.

klesk.1790:

Sorry bad english~^^We hav one computer ~
My brother wants to play but he wants his own account~

So my question is~If he buys another GW2~
Will we be able to play on my computer loging in with a new account and a new email ~? Will both of us be able to play(not on the same time)~ but on one computer login into a different account?~Is this possible?

Yes you certainly can do that. Both of you should be sure you do not save your password or user name to avoid logging onto the wrong account, but you’re welcome to play two separate accounts on the same computer.

Hello everybody,
as this question has been answered, the thread can now be locked.
Thanks for your prompt replies to the OP.

Hello everybody,
please stay on topic, otherwise this thread will be locked.
Thanks!

Hello everybody,
thanks for all your comments and feedback.

Hello everybody,
thanks for all your comments and feedback.

Hello everybody,
thanks for all your comments and feedback.

Hello everybody,
thanks for all your comments and feedback.

Focksbot.6798:

I really hope ANet people are reading these, because many of the posters above make very sensible arguments/suggestions, particularly the idea that the personal story should only ever attempt to treat you like a decent adventurer/credit to the team, not as a central figure, because that leads you to ask: “If I’m so gosh-darn important, why can’t I make any of the important choices?”

We’ve been reading this thread since it was created. Some great feedback in here.

There is no weekly reset of your progress. Your progress will remain saved on your character.

Huck.1405:

So where the hell is this soggy bag that Im suppossed to find on the shoreline west of sanctum harbor? I’ve been looking all over the place and all I’ve seen is a few empty crates that cannot be interacted with and lots of crowbars.

http://wiki.guildwars2.com/wiki/The_Lost_Shores/Phase_1#Inspector_Ellen_Kiel.27s_scavenger_hunt

Mephane.8496:

Is that zone – and hence the puzzle – permanent, or can we only do it during the event?

Southsun Cove will remain an explorable land after the weekend event concludes. During the weekend it has dynamic level adjustment to bump players to level 80, afterwards this will just be a set level 80 zone.

The puzzle(s) stay.

Enjoy!
~Sarah

seventhson.6932:

“Face a brand-new species, earn unique rewards, gather new crafting resources, learn new recipes, and much more! Lost Shores will change the face of Tyria—don’t miss it!”

This is a quote from their page on lost shores on the home page. New crafting resources, plural, but the only new crafting resource I am seeing is for cooking, and its level 50 passion fruits. Is that it or is there a new type of ore node or logs? I feel like I was led to believe there would be more than that. Perhaps new crafting recipes for weaponsmith using new ores or logs, but just passion fruit is that it? Thats a bit disappointing really. It also says learn new recipes, what new recipes? The ones for cooking using a lvl 50 passionfruit? Is that it?

Yeah feeling just a little let down tbh.

Hi there,
This may help you out:
Karka Shells, Passion Fruit, Passion Floer

I won’t be able to respond to all the comments on all the forums. But our wiki is a great source of information (thanks to all that help!) as well as our forum stickies.

~Sarah

Hey all, due to a glitch in our forum software, when merging two threads, the original Feedback Thread was lost to the ether. It is not our intention to remove threads with legitimate player feedback. We value what you have to say, both positive and negative (as long as it is said in a polite and respectful manner).

That said, please use this thread for your general feedback. This thread will remain stickied for ease of posting and viewing.

Again, please accept our apologies on the loss of the previous thread.

edit: as a note for those of you who are unhappy because you were disconnected and did not receive rewards from the event, Regina has made the following post in the existing thread on that topic

ReginaBuenaobra.6953:

We have a team looking into disconnection problems that prevented some people from receiving their event rewards.

We will update you as soon as we have more information available.

Thank you, and we apologize that you were unable to claim your rewards.

There were some events that we could not extend past Phase 1, unfortunately. Extending all events in Phase 1 would have been a much more extensive fix, requiring much more time to thoroughly regress. Given the time sensitive nature of the event, we extended what portions we were able to effectively.

Our developers are reading all of your feedback and are taking all the critiques on board.

We apologize that this means that folks are not able to complete the Miyani chain.

Noll is on a five minute cool down timer, so if it’s not working for you right now, just wait for a bit.

Thanks for the suggestion, Timebomb. If anyone else has suggestions of their own, don’t be sure to create a thread yourself. That’s what this sub-forum is for.

The following sequence was supposed to happen:

• Trebuchet is built by workers
• Ancient Karka shows up
• Trebuchet fires at Ancient Karka
• Ancient Karka jumps into the water and flees to Southsun Cove
• Boat to Southsun Cove is available
• Players travel to Southsun Cove to fight karka there

We understand that this was not clear in the way the event unfolded, and this feedback will be relayed to the development team (thank you to those who have provided feedback about this and all the other events). We apologize at the frustration you all experienced due to this event being stuck.

We reset the events on Southsun Cove in order to fix some bugs.

For those who did not get to experience the events to unlock the waypoints on the island, this is another opportunity to do so.

Intention on Exotics from the fractal is this. They are skins that can only be purchased with Karma in the overworld currently, and we do not want to invalidate those areas.. So we make then Account Bound but Bind on Equip so that if you wanted you can move them around your characters, but if you choose not to you can always salvage, forge, or vendor them.

We wanted to give the players who wanted those skins but did not want to Karma farm for them an alternative route to receiving them, without invalidating all of the work that those who had already received those skins had done.

Dorsk Khomm.6803:

Okay so I load the new build in to an overflow with no Ancient Karka! Why have I just been sat here for 3 hours hours waiting for a fix if you’re just going to eliminate the battle! I wanted to fight it as I haven’t had the chance to kill Karka yet due to all the bugs!

I loved GW1 (pre-ordered it and played since the start). My wife and I came on immediately after putting the kids to bed so we could participate and have instead wasted an entire evening!

There are plenty of karka to fight on Southsun Cove. Head over to the docks and take the ship that is waiting over to the island and fight karka to your heart’s content.

Update (11/17/12, 3:19 PM PST)

• Fixed issues with some event NPCs, including Canach and his door guard as well as Noll and his bodyguards.
• Noll and Canach’s dynamic events will remain active throughout the weekend to avoid blocking players from completing the phase.
• Exotic items from chests in the Fractals of the Mists will become soulbound after equipping them to a character.
• The Ice Mine skill on the Ice Elemental NPC in the Fractals of the Mists can no longer be reflected.

Markadis.9012:

Blackgate non-overflow update. He just ran towards the cliff and magically disappeared. Is that normal?

Yes, that is what it was supposed to do.

The trebuchet was meant to fire at the karka, chasing it off into the ocean. Then people take the boat to Southsun Cove to fight the karka on their home turf.

Regardless of whether that karka is still there, the boat to Southsun Cove should have appeared on your map so you can travel to the island.

My recommendation is that you hold on to these items throughout the weekend.

For those experiencing this problem, could you please cite which World you’re located (and whether you’re on an overflow)?

I’ll pass that along to the artists/designers that worked on it. I love it too

What waypoint were you traveling to? Please supply any additional information if possible.

Thanks!

Hello Scaramanga.

Thanks for your feedback and opinion, which will be passed on to the team. We do have some ongoing threads in this subforum that already discuss the question of nerfing so we encourage you to visit them.

We will proceed to close the thread now.
Thanks for your understanding.

After the weapons were readied, and the karka attack, Captain Magnus and others needed help bringing the battle to the karkas. You should have a piece of mail that helps.

You can also just go near the Sanctum Harbor Waypoint in Lion’s Arch. There is a transporter NPC near the boats/docks that will transport you to Southsun Cove.
Have fun!

ecad.9085:

Theres is no hints on what we are to do or what is going on. We just show up there and nothing happens, then rumours in the chat abouts some catapults, then I hear from chat we can go to harbour….

.

Near Sanctum Harbor Waypoint in Lion’s Arch. There is a transporter NPC near the boats/docks that will transport you to Southsun Cove. The battle against the karkas is on their land now.

The battle has moved from Lion’s Arch to the karkas.

Go near Sanctum Harbor Waypoint in Lion’s Arch. There is a transporter NPC near the boats/docks that will transport you to Southsun Cove.

Near Sanctum Harbor Waypoint in Lion’s Arch. There is a transporter NPC near the boats/docks that will transport you to Southsun Cove.

MasterYoda.8563:

trebuchet not working

Trebuchet was leading up to the island unlocking. The island has now unlocked and the battle is being brought to the karkas themselves. Join us by taking the boat by the Sanctum harbor waypoint in Lion’s Arch. There is a transporter NPC on the boat.

Hello everyone.

As there is already a prior and bigger thread about this issue, the one indicated by Spacemayu, we proceed to close this one and encourage you to keep on discussing this issue there.

Thanks!

Perfect, we are glad to hear that. As you have found it, we proceed to close the thread.

We’re aware of the disconnection problems in the Fractals dungeons that you’re experiencing. The team is working to fix the issues.

We apologize for the impact to your experience of this content.

Perfect, as the question is answered, we proceed to close the thread.

Ok this sticky has run its course and is now being derailed in all directions.

Please read the other threads in this Lost Shores forum and make sure to not post off-topic messages.

Thanks!

Thanks for the feedback and patience everyone. The team is investigating these issues as we speak. Please continue to let us know if the event has not kicked off on your server (overflow servers too). Also, let us know if you are in an overflow server and the event did kick off. Thanks!

Dragonbone.4397:

Still no event… whats going on??

Keep an eye on the area around Fort Marriner waypoint–the event will kick off when construction is complete on the catapults. Note that catapult completion time may vary a bit between overflows.

Please only discuss Phase 1 on this thread.

RvLeshrac.2673:

There’s no contradiction.

You can do Phase 2, period.

You can only complete Phase 1 AFTER PHASE 2 HAS STARTED if you have the map fragment.

RvLeshrac.2673 is correct and I’m sorry for not repeating this part of my previous message. If you’re not interested in completing Phase 1, this information will NOT affect you and you can happily participate to Phase 2 right now!

Keep an eye on the area around Fort Marriner waypoint–the event will kick off when construction is complete on the catapults. Note: Catapult completion time may vary a bit between overflows.

Hi,

We’d like to bring further clarification as we’re about to begin Phase 2 in 15 minutes (Saturday November 17 at 12:00 PM PST / 9:00 PM CET) :

Here are the Phase 1 steps that you need to make sure you completed before Phase 2 starts:

1. Talk to Inspector Ellen Kiel in the Grand Piazza of Lion’s Arch
2. Examine the wreckage on the shore in Lion’s Arch west of Sanctum Harbor waypoint
3. Return to Kiel with the soggy bag
4. Talk to Consortium Subdirector Blingg at the new Consortium Gift Shop point of interest, northwest of Fort Marriner in Lion’s Arch
5. *Receive the map fragment. *

The subsequent steps of Phase 1 can be finished after Phase 2

1. Defeat Noll and his bodyguards (this is currently bugged and we’ll push a fix for that later)
2. Find Canach in Garenhoff
3. Defeat Canach (this NPC is currently on a timer)
4. Return to Kiel for your reward.

Other dynamic events are not required for completing Phase 1.

All players will be able to play and complete Phase 2, independently from whether they played or completed Phase 1.

Thanks.

The 2 new sets added in the fractal dungeon are.

Magic Find/Vitality/Toughness
Power/Toughness/Critical Damage