Guild Wars 2

Nothing at this time, but anything is possible in the future..

What is happening in some of these cases — not all, but some — is that the account is purchased and then fails the “fraud rules” and is refunded and closed. This is frustrating, I know, but it’s a part of doing business the stops fraudulent purchases.

There are a lot of interesting “fraud rules” that I didn’t know about until rather recently. And while it may be perfectly legitimate that a person in Canada is using a credit card issued in Guatemala, or that a person with a credit card had a billing address on a different continent, those often point to fraud.

I’m not looking at the individual issues here, I just want to make you aware that if you buy from us and your account is closed because there is some question about it, you’re welcome to contact Support but do be aware that in most if not all cases, we are refunding the purchase price, and it may behoove you to see if that was processed by your credit card company so you have the full picture in front of you.

Hi Ebon – Would you mind posting your ticket number to the thread so that I can take a look?

If the team scores are tied, we compare total player scores for each team. In this case, it looks liked the red team had a total of 50 more player-score.

Hi David, I would like to ensure that your computer devices are running at the correct speeds. To do this we will be using a 3rd party program called GPU-Z which will give us more detailed information to help us with troubleshooting your issue.

1. Visit http://www.techpowerup.com/downloads/2157/TechPowerUp_GPU-Z_v0.6.4.html

2. Click on “Download Now”

3. You will be prompted to select a location to download it from. Please select the location closest to you. (If in the US select one of the US options etc)

4. Once the file is downloaded, please double-clik it to begin installing it.

5. Select “yes” and then “Next” and then “Install”

6. Once the install is complete click “Close” and the program should automatically run.

7. Make sure the “Graphics” tab is active and click the camera icon in the upper right corner. 8.

8. In the menu that pops up, select “Save to File”. Choose your desktop as your save location and name the file.

Once you’ve done this, you should be able to attach the file to the thread by clicking “More posting & formatting options…”

Hi HalcyonBrush – I would recommend a clean installation of the latest video card drivers. We usually have players try Driver Fusion. I would also recommend you update your DirectX. The game client requires the latest DirectX 9 components; this is true even if you have DirectX 10 or higher already installed. Please follow the instructions at Microsoft’s web site to install the newest DirectX 9 update:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d

Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.

Fix getting tested right now. Aiming for maintenance build this evening.

I am sorry to hear of the accident, and glad this worked out for you.

Hi Poplolita" – What *Caedmon has reported is correct. In regards to this issue, are you still stuck at 0% or did you manage to complete the installation?

Hi ben – There are a very large number of variables that could be contributing to low FPS. To eliminate some of those possible variables, I’d recommend taking a look at this sticky post to see if anything on the “checklist” helps your in game performance.

https://forum-en.gw2archive.eu/forum/support/tech/FPS-and-Performance-based-issues-1/first#post338300

If you’ve tried all of these steps and nothing seems to work please let me know because 4 FPS is a bit concerning.

Hi Eventine – If you’re still experiencing this error, I would recommend a Winsock reset followed by a flush DNS. To do this, please try the steps below:

1. Click the “Start” button to bring up the Start Menu.

2. Type in CMD into the “Search programs and files” field but do not hit enter. Doing this will change your start menu to show the program “cmd.exe.”

3. Right-click on “cmd.exe” and select “Run as Administrator.”

4. Type “netsh winsock show catalog >C:\LSP.txt” without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)

5. Once complete, type “netsh winsock reset” without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.

Once completed, please try connecting again.

Next, please try clearing your DNS cache. To do this, follow these steps:

1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.

2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.

3. Enter the following command below and press enter: ipconfig /flushdns

This should clear your DNS cache. You may need to perform this command a few times.

We’re continuing to investigate this. I hope that players will post in the thread in the Technical Support, so we can appraise volume.

Hey,

As you certainly know, we do not allow threads that are created for the sake of complaining on our forums. Also, we have dedicated threads for Lost Shore event feedbacks, so I would ask you to please post your opinions inside instead of creating new threads.

Thank you for your understanding.

Hi,

I am sorry that you had to reboot the game during the event, and I totally understand how frustrating it can be as I play GW2 too. But please understand that if we deploy updates, it is due to a good reason and that it needs to be implemented at this time, especially for the patch showed in your screenshot.

Thank you.

Hello everyone,

petition threads are not allowed in the Guild Wars 2 forums. Please refrain from creating such threads.

This thread has been closed.

Greetings

If the player suggestions don’t work, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Info on what to provide in a ticket is in this post.

I’ve routed an email to inquire about the status of this. I know it’s irritating, but the team is aware and they’ll figure it out.

Hello everyone,
please refrain from making staff call outs in your thread title. We understand that you wish your thread to receive the attention it is due, however using ArenaNet in your thread title does not aide in making this happen. Therefore, that part has been removed from the thread name.

Greetings

Hello,

Even if I have to admit that this video is funny, I can’t let this thread open as the content here is mostly related to a big trolling than something constructive.

Thanks you for your understanding.

Is this issue resolved? Did you get the name you desired?

Hi,

We are keeping all feedbacks in one merged thread in order to make them easier to read for our developers. Posting feedbacks about the same content in different threads makes it harder for our developer to read as they will have to find out all the appropriated threads before being able to have a complete overview of what the community thinks.

Be sure that all feedbacks are read and forwarded, so I would recommend you to post your suggestions of improvement in the appropriate thread.

Thank you for your help!

Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussion.

Thank you for your understanding.

Hello everyone,

this thread has been closed due to the lack of constructive posts and insults against ArenaNet. Please help keep these forums a productive and friendly place.

Greetings

This should be working now.

Hello Stormcycle.4208,

a thread like this already exists, please use that one instead:
https://forum-en.gw2archive.eu/forum/support/bugs/Killing-the-Ancient-Karka-Game-Crash

This thread has been closed.

Greetings

Hello everyone,

this thread went out of hand with provocations, insults, accusations and the likes.
Also, any player who provides these forums with critique and issue reports is degraded by calling them whiners. For quite some time now, this discussion has been mostly off-topic and offending.

For this reason, this thread has been closed.

Also, please refrain from starting more threads of this kind since there have been numerous thread about “whining” today, mostly in an insulting context.

Greetings

Perfect. And thanks for your support of our game!

(Could you tell me your 12-digit incident/ticket number so I can close that, since you figured out how to solve the problem?)

Please go ahead and contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

FuRiONight.4673:

Hi all GW2 support!
I would like to be changed with e-mail address in guild wars 2 account the undermentioned reason: my password was hacked, and i want to change this other e-mail address. This would be the new adress: EDIT TO DELETE ACCOUNT NAME.

Please do not post your account name on the forums. Please do not submit multiple threads about the same topic. And for help, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

Hello,

I’m closing this thread as it does not bring any help or constructive feedbacks.

Please keep in mind that threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussions.

Thank you for your understanding.

Hello everyone,

farewell posts/ threads are not allowed on the Guild Wars 2 forums.
Threads like this one lead to one sided opinions and complaints, which offers no opportunity for a constructive and productive discussion.
Please refrain from opening such threads, this one has been closed.

Greetings

The message you received is simply a warning that you’ve been messaging too frequently. There is no penalty involved, it’s just a way of asking you to slow up on messaging so that you are not marked for fraud.

I do not believe you need to submit a ticket — this is not an issue or an error, this is an example of a system that is working as intended. Now, if you say you messaged 3 or 4 times and you got the warning, then there is an issue and I’d ask you to post that in the Bugs Forum. However, I believe the warning is pretty well balanced now and I don’t think that would be the case.

Personally this is one of my favorite things to buy in the gem store. 5/250 gems or 10/450 gems. They are an ingredient for the Mystic Salvage Kit, one of the best mystic forge recipes in the game, and totally worth the gem cost, IMO. Great way to salvage rare items for ectos and it has an 80% chance to recover upgrades. Of course if you have the profit margin, the Black Lion Salvage Kit can be a good investment too.

If your pickup tab is very full of items, you may need to clear it before more items will be delivered. If that does not solve the problem, please file a support ticket at support.guildwars2.com

Please keep in mind that we will only provide support when the Trading Post is accessed through the game. Unofficial methods of accessing the Trading Post will not be supported, so keep in mind that you do so at your own risk.

I’d like to correct a common misconception that I see popping up regularly in these threads. The culling that exists in Gw2 today is the same as what we shipped with. It was not introduced after the game launched, but was in fact present on day one. I suspect that people didn’t notice it as much in the beginning due to the game being all shiny and new, but it has been there all along.

I would also like to add a personal observation: I understand that the current state of culling is frustrating. It frustrates us too and we’re working hard to fix it. Often in these threads people propose a variety of options for addressing the issue along with the suggestion that their proposed changes are simple. This is a tempting line of thought but in my experience very little of what goes on in game development is actually simple. In particular, the changes required to deal with culling involve fundamental changes to core systems. Both the changes and the systems involved are complex, which is why it’s taking us so long to implement them. As I hope I’ve made clear in my posts fixing the culling issues is a major focus of the WvW team right now and I firmly believe that we will be able to achieve significant improvements when our current development efforts are complete.

Hello everyone,

this is a pure complaint thread, which makes it impossible to discuss the topic in a constructive, productive and friendly way.

For that reason, this thread is closed.

Greetings

Kaimick.5109:

Gaile Gray.6028:

Kaimick — If the advice from XxTAFxX does not work for you, I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

I’d like to help you more directly, but this really does require individual agent assistance, because there is sensitive information that we do not want to have shared on the forums, such as the serial code, registration info, etc. Thanks for understanding.

Yeah I put in a Support ticket about this, my main concern at this point is weather or not her account is going to be upgraded with the hard copy of them game and if she will receive the booster pack since the game was purchased prior to the end of the event?

Do you think you could shed a lil light on that? I realize you can’t fix it I am more just asking weather or not all the work she did over the trail weekend is going to be a waste since we didn’t do it digitally. Thank you for your response in this matter just a little information about the situation is all I am looking for.

It’s my understanding that if you upgrade during the weekend your friend will get the bonus items. Please have her mention it in her ticket and I feel sure we will take care of her. It will not happen automatically, but again, an agent will make it happen.

While the “flow” is a little easier when purchasing through buy.guildwars2.com, we do want those who joined the trial and purchased the game to get their goodies.

Thanks all! We’re still watching this thread and taking your feedback into account. Darrin Claypool, the map artist, checks it daily. So just wanted you to know that he’s in here, watching, even if he doesn’t post!

Danto.6748:

Evan Lesh.3295:

Danto.6748:

Evan Lesh.3295:

Well that’s not right… Will take a look at this. Thanks for the report!

This was reported by a lot of people a few days ago..

Apologies for not catching it. The last post I found about it was buried over the weekend.

I was talking about ingame game bug reports, but yeah w/e.. at least now you are looking into it.
Btw question, is the lag gona stahp now that the Lost Shores event is over?

I’m going to go find out why the bug reports didn’t get filtered down to our team.
As far as the lag, I don’t have the ability to check those metrics. I’ll see if a server-dude can help out.

I’ll take a closer look at the mortar, it’s definately not working correctly right now. :P

Danto.6748:

Evan Lesh.3295:

Well that’s not right… Will take a look at this. Thanks for the report!

This was reported by a lot of people a few days ago..

Apologies for not catching it. The last post I found about it was buried over the weekend.

Well that’s not right… Will take a look at this. Thanks for the report!

Kaimick — If the advice from XxTAFxX does not work for you, I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

I’d like to help you more directly, but this really does require individual agent assistance, because there is sensitive information that we do not want to have shared on the forums, such as the serial code, registration info, etc. Thanks for understanding.

And as text:

NA
Name Rank Delta Rating Delta Deviation Volatility
Stormbluff Isle 1 0 2197.988 -2.831 195.818 0.969
Jade Quarry 2 0 2132.48 26.788 193.689 0.97
Sea of Sorrows 3 1 2039.478 1.659 198.865 0.976
Blackgate 4 -1 2026.109 -24.361 195.21 0.971
Sanctum of Rall 5 0 1924.912 -0.552 194.853 0.973
Isle of Janthir 6 0 1870.754 -1.099 197.507 0.972
Tarnished Coast 7 0 1809.824 -2.486 195.741 0.971
Fort Aspenwood 8 2 1763.203 108.081 197.884 0.977
Yak’s Bend 9 0 1687.95 19.724 193.638 0.971
Crystal Desert 10 -2 1673.314 -17.295 193.219 0.97
Maguuma 11 2 1540.189 105.508 191.473 0.974
Darkhaven 12 0 1466.195 0.992 195.833 0.969
Ehmry Bay 13 1 1448.608 28.568 192.319 0.969
Henge of Denravi 14 -3 1415.82 -106.424 195.144 0.983
Dragonbrand 15 1 1413.778 4.39 195.34 0.968
Northern Shiverpeaks 16 1 1308.673 -51.394 194.871 0.97
Sorrow’s Furnace 17 1 1284.244 50.002 199.351 0.971
Eredon Terrace 18 -3 1279.647 -135.394 192.521 0.988
Borlis Pass 19 1 1148.008 50.675 193.854 0.971
Gate of Madness 20 -1 1138.152 -45.641 195.036 0.971
Anvil Rock 21 0 1086.724 -5.637 193.527 0.968
Devona’s Rest 22 0 901.227 34.052 199 0.971
Kaineng 23 0 703.252 -44.8 194.759 0.97
Ferguson’s Crossing 24 0 692.036 12.579 197.537 0.971

EU
Name Rank Delta Rating Delta Deviation Volatility
Blacktide 1 2 2042.315 134.668 195.21 0.983
Vizunah Square 2 0 1969.264 -14.406 192.207 0.968
Desolation 3 -2 1909.525 -117.156 193.637 0.978
Elona Reach 4 1 1824.119 22.646 195.21 0.972
Arborstone 5 -1 1806.094 -82.23 195.631 0.973
Baruch Bay 6 0 1787.94 59.157 194.889 0.97
Seafarer’s Rest 7 2 1713.774 36.651 190.693 0.968
Riverside 8 -1 1678.815 -9.648 191.815 0.968
Far Shiverpeaks 9 1 1669.864 6.642 191.614 0.969
Miller’s Sound 10 -2 1657.119 -27.355 191.072 0.969
Kodash 11 0 1654.423 -3.704 190.897 0.967
Fort Ranik 12 1 1608.918 23.779 192.846 0.968
Augury Rock 13 -1 1592.522 -2.941 191.415 0.967
Piken Square 14 2 1534.679 54.313 191.562 0.971
Jade Sea 15 0 1523.158 25.376 192.025 0.968
Gandara 16 -2 1468.038 -48.744 191.621 0.968
Abaddon’s Mouth 17 1 1460.3 23.338 190.915 0.968
Aurora Glade 18 1 1397.988 30.677 191.451 0.968
Gunnar’s Hold 19 -2 1362.272 -77.382 191.086 0.971
Drakkar Lake 20 1 1325.681 10.74 191.63 0.968
Underworld 21 -1 1324.767 -42.204 192.594 0.972
Ring of Fire 22 0 1262.295 -12.222 195.065 0.968
Whiteside Ridge 23 0 1191.891 16.388 200.309 0.972
Dzagonur 24 0 1158.797 -2.002 194.819 0.969
Ruins of Surmia 25 1 995.225 227.122 210.927 0.998
Fissure of Woe 26 1 775.712 51.167 212.206 0.976
Vabbi 27 -2 772.494 -306.59 223.33 1.026

Here are the world ratings and rankings as of the matchup ending on Nov. 16th.

https://forum-en.gw2archive.eu/forum/game/bltc/gems-1-1-1/first#post90768

Hello everyone,

please stay on topic; this is a discussion about why a harassment reporting function should or shouldn’t be added, not a discussion about the definition of harassment.

Greetings

We’ll look into this and see what’s going on. Thanks for the heads up.

The nature of the fractals and their random island lends itself to easily popping more in.We just have to build new ones.