Guild Wars 2

Hi everyone,

As already stated in this thread, you can accept the copper and then delete the message. You won’t be banned for this.

I will now close this thread.

nogthree.2914:

Jeffrey Vaughn clearly isn’t Tivac, he’s just a cool dude.

INDEED!

Hi,

Please refrain from making petition threads. Threads of this type do not assist members with support issues and concerns.

Thanks for your understanding and cooperation.

I wanted to post a bit on here because I was playing last night at a time where our numbers were dwindling and the influx of enemy players from another region pushed our server back to basically its last tower/supply camp. I spent a good portion of my time split between a few different things.

1) spamming, stay here and defend in team chat once ever 15 seconds. Please if your team only has a small foothold please get it supplied up and upgraded before trying to take a keep on the other side of the map.

2) Organizing a small group of people (5-10) to make targeted raids on supply camps to slow down enemy supply gain. Synchronizing taking all supply camps right around the score tick is a good way to mitigate some of the overall score damage being done by not holding any keeps.

3) Chatting with various people about night capping. This third one was time consuming, especially because I wished I could have posted what I was telling them on the forums. Well now I am trying to do that. Let’s assume that my private chats were much more compelling, eloquent, and well reasoned than this because it was midnight and I was frantically chatting in /whisper with 3 people while simultaneously fighting off hordes of enemies.

First of all I just want to say, the game is young. We know there are areas that we want to improve. Being steamrolled into a corner of your map is not the only problem in the game and not even the only problem in WvW. We are working on these areas, but I know it’s still possible to have lots of fun playing, and as the game matures these areas are going to get better and better.

I know we all know this, but it is nice to remember that WvW is persistent. This is one of the best things about it and we don’t want to inherently make logging in at non peak hours less rewarding than logging in during primetime. We already have long queues and off-peak is a chance to avoid those and still play the game. That being said, there are some things we need to do to encourage you to log in even when your world is being dominated by a massive rush of enemies who live in a part of the world where they aren’t checking their watches to see if the sun is about to rise. We have been talking about this since about 2 or 3 days into launch and have some ideas. The problem is many of them require resources which we do not have right now as we work to keep the game stable and bug free in its infancy. However some of these ideas have some traction and we are working on them actively. They will still take some time to implement and time to test, but we are not ignoring the fact that players want to feel like their late night efforts are worth more than just a pat on the back.

• Players need more rewards for WvW.
• Players need to be given opportunities to break out of their base when they are trapped in by a wall of arrow carts.
• Guilds need a better reason to claim and HOLD objectives.
• Commanders need to be rewarded for their success and need to be able to reward their followers in turn.
• And so and and so forth.

We are just as into playing GW2 and WvW as you guys are, and we welcome and appreciate all of your feedback. Just know your feedback is going to a good place where we are constantly trying to improve the experience for each and every player. I hope this helps clear up our position and ease your concerns about the long term health of this part of the game. I know this was really long so…

TL;DR Night capping is fun, WvW is 24/7 but getting steamrolled is not fun and we need to work on that to make it better.

OK, time to get back to Bluelake Tower in JQ Borderlands, there is bound to be a mass of HoD invaders at the front door!

Jon

Hi,

Please stick to this thread for everything related to bots.

Thanks!

Hi both of you.

It will arrive when it is ready but unfortunately we cannot make an exact estimation of when this will happen. We ask for your patience in the meantime. Thanks!

Hi everyone.

Just passing by to remind that discussions are productive as long as they remain polite and on topic. Please, lets stick to the discussion without entering in personal attacks.

Hi everyone.

You will not get banned, no. As Kaz points out, you can also return the message to the sender and delete it. Do not forget reporting the fellow!!

Hi Gameover.

Thanks for bringing this to our attention. However, the forums are not the best place for reporting so we would ask you to report through the in-game reporting tools as this is the best way of helping us. Also, keep an eye to this discussion thread for the botting issue.

Thank you very much.
We will proceed to close this thread.

Hi everyone.

As Sunne Side has correctly stated, just proceed to accept it and report as you will not be banned for doing so. The team is fully aware of this new feature employed with the spammers and working on it.

Thanks!

Hi everyone.

This subforum in particular tends to get off-topic quite quickly and a great number of topics are being posted two or more times by different users dealing exactly with the same issues; a great number of them go off-topic in a matter of some posts. If we do proceed to lock or close some of these threads is because they have simply broken a rule of the code of conduct, not because we do not want to hear your opinions or discussions.

The community brings the air and the fun to the forums and we are absolutely open to hear each of your thoughts as long as they stay on topic, polite and constructive.

Thank you very much.
I will proceed now to close this thread.

Hi everyone.

No, it is not allowed. If you say any one making it, please, report. Thank you very much.

Rari.8069:

I just wanted to mention that I’ve started getting gold seller emails in-game with 1 copper attached so that they are not as deletable (Report > Take All > Delete). I hope there are no complications with us “accepting” the copper from such mails, because I’m certainly not going to let them fill up my inbox.

Rari, the team is aware of what you describe. We have already stated that you won´t get banned for accepting that one copper but please, proceed to report the guy who sent it immediately. Thanks!

Hi everyone.

Remember that every discussion is productive as long as it is kept respectful and on topic so, please, lets do not go off-topic and impolite. Thanks.

Hi everyone.

Thanks for your concerns. As our colleague Gaile Gray has indicated here, Arena Net´s policy concerning this kind of use of Third-Party programs will arrive soon.

But for the moment, keep in mind that the tool you are talking about is not allowed.

We proceed to close the thread.

Hi everyone.

We proceed to move this to Game Bugs, yes, because that is the kind of subforum for this kind of incidences. Thanks for bringing this to our attention.

Hi there.

As Renegadeimp has pointed out, you need to wait till the resolution of your incidence. If your ticket gets five or more days without an answer, then I would ask you to write your incidence and ticket number here. Thanks!

Hi everyone.

Every discussion thread is welcome as long as it keeps on the topic and free from personal allusions/attacks. This thread has gone rampant in both respects and because ot that, we will proceed to close it. Thanks for your understanding.

Hi GroundZero.

We understand very well how annoying this is for you. We would like to ask for your patience: the team is fully working on different solutions and implementations for this at the moment. Please, keep on reporting them in the meantime.

Thanks for your concerns.
We will proceed to close the thread.

Hi Mr Prismatic.

You can use both methods, the in-game tools and the exploits@arena.net (this one only for exploits though) and if you continue to do so, your help will be always much appreciated.

Hey there, Balthamel.

Yeah, it has been suggested already a great deal of times and the team is studying its implementation in the future. Thanks for posting!

Hi everyone.

I can assure that we are definitely not ignoring the bugs reports. The team is working to fix all the major and minor incidences/bugs that the community has been reporting and addressing so far. We will keep doing this in the future and updating you about the new fixes. Be sure of that.

Hi everyone.

I would like to ask you to report these episodes through the in-game tools as the forums are not the best place for publishing this due to the fact that it provokes personal discussions all the way long. Also, the behaviour of a couple of individuals should not be reason enough to catalogue the full server as hackers.

We will proceed now to lock this thread.
Thanks for your understanding.

Hi everyone.

Arena Net monitors the forums each day but you may understand, we cannot write a single persona answer for every single thread. This said, if you have a quick look to the different subforums you will appreciate the active involvement of devs in answering to the issues and the updates that we often make regarding different incidences. And as another user has pointed out, there is the Dev tracker and other platforms in which we actively post.

Thanks for your concerns.
We will proceed now to close this thread.

Hi Soulwatcher.

We understand your feelings and believe me, we are doing all we can to address this issue. Just give us a little bit more of time. That´s all I can ask from you.

Whitey.6185:

I get so many game mails now saying about buying gold from their website and it’s really annoying so i was going to start reporting all of them, but i noticed when i go to report it, it has a warning with something along the lines of if they are not found to be gold sellers that i could get banned, or something like that.

That kinda worried me a bit, if they some how don’t get found to be selling gold or delete their account then could i get banned for wasting time?

I don’t want to report someone i get mail from, then they get away with it and i could potentially get banned for trying to help out.

As Mrhodes has correctly stated, you won´t get banned for reporting correctly all those spamming emails. On the contrary, the more you report with reason (and not just deleting those emails), the more you help us.

Hi everyone.

I would like to remind you that we want to keep this thread only for discussion/feedback so all the reports about specific botting actions will be deleted (as the in-game tools help us more effectively). Thanks for your contribution.

Hi everyone!

As Tolunart has pointed out, if you could rephrase your ideas into a suggestion thread in the suggestion subforum would be just great! We are trying to keep each subsection of the forum as tidy as possible so people can access quicker to the threads they are interested in .

Because of that, I will proceed to close the thread.
Thanks for posting!

Hi everyone.

The forums are not the best place to report these issues as they do not arrive to the security team that quickly. Please, keep on reporting those fellows through the in-game tools. For more discussion about the problem with botting, please, check the following thread. I will note down these details and forward to the team and will proceed to close the thread.

Thanks for your understanding.

Hi everyone.

Thanks, Zeke Minus and Tolunart, for your answers.
As the issue has been already answered, I proceed to close the thread.

Thanks!

Hi everyone.

Thanks, Mrhodes, for your concerns. If you take a look to the thread here you will see that measures against botts are inside our list of priorities, we are working on it, so we would like to ask for a little bit of patience. We understand how annoying those fellows are for all of you but, please, keep on reporting them, as this will increase the chances of them being thrown out.

We would want to keep the discussion about this in the forementioned thread. Because of that, we will proceed to lock this one.

Thanks for your understanding.

Hi everyone.

Mrhodes, the mod team is trying to keep the forums a tidy and respectful place for that will only benefit the community and the flow of communication. If he/she locked the thread it is because it did not comply with those two main ideas, one way or another.

That is why I will also proceed to lock this one. However, if you feel that any mod action is not reasonable or should be checked, please, feel free to write a report to forum@arena.net and the issue will be looked into.

Thanks for your concerns and your understanding.

ZetaStriker.9142:

Lack of continuity is a big issue as it currently stands. We need some characters to be with us from 1-80, and others can come and go in the storyline. Characters shouldn’t just disappear without explanation.

The Charr warband is a nice start, but we need those elements used across the entirety of the personal storyline. Otherwise, how will we care about them if most of them are only around for 2-3 events? Longevity on NPCs allows us to interact with them, build relationships with them, care about them . . . and through that, care much more strongly about the storylines that involves them as well.

100% agree.

We try to be as transparent as possible with our changes. Some things, like closing exploits, we aren’t always going to post about. You never want to directly put down someone’s idea though, or point out specific people since that can have unforeseen consequences (ahem).
But yes, there are good player suggestions that we outright implement without any tweaking whatsoever. “crystals are too hard to kill” being an example. Yup, they’re a bit on the tough side for how many there are at any given time – nerfing the toughness seems appropriate. That’s gonna happen on Monday though, but I felt it was a solid example

Red Falcon.8257:

If you lack communications players complain, but if you talk too much players will use your words against you.
There is no winning beside maybe letting out informations that are confirmed to be happening soon.

Indeed. I can say this though, we recognize failures not just in random occasions, but in total systems and dungeons in general. The great thing about an MMO/Live game, is that we can change it for the better. We have plans to change things based on feedback, and we are finalizing those plans right now. As soon as we are done and have a solid actionable plan, we’ll let you all know what that is, and what you can expect for the future of dungeons.

Hellkaiser.6025:

Would it be too much to ask of you currently for a general “no promises being made” update into what you guys are seemingly getting from the community in general so far? would be interesting to hear which way you guys are leaning towards currently as to future development changes to dungeons which have been the most controversial aspect of the game for many

We have plans, and we’ll be commenting on them very soon. I wish I could have a “no promises being made” thread where we talk about things, but the unfortunate aspect of a dev revealing plans and intentions is that in itself is a promise. And we may say something, build it, try it, and then iterate on it to the point it is not what we said, and that tarnishes credibility we had in claiming something, even though the system it became might be measurably better. The danger is in systems that change that aren’t easily measured as better or worse, that are different from our initial assertions and expectations.

Godchi.9072:

I wish your gw2 support email was as responsive and efficient as you!

I’m sitting at my computer working on things between posts (and sometimes spending too much time posting!), but it’s not my job. I’m actually building content and fixing issues right now.

Our support team is forced to appraise each ticket and find solutions. I pick and choose threads and occasionally post in them, so naturally I can communicate a lot quicker than them on issues I am knowledgeable of within this sub-forum.

Do not leave the dungeon without collecting your reward first. CoE is a bit odd apart from other dungeons in that it actually throws you out, and I’ll be looking into that as well. Maybe add a conversation about interacting with the teleporter in order to get out instead of just shooting you out when you’re on the platform, however the core issue is simply that the reward got hosed by leaving the dungeon.

As for the PTS, I am not going to comment on that at the moment until we have actionable information to give.

Threads like these have the potential to get a bit volatile. Please remember to provide constructive criticism with each other, and foster dialogue over name calling.

That being said, we are indeed careful about analyzing what the feedback really means. Everyone has legit feedback to give, no matter how it is constructed – part of our job as Developers is to look at feedback from any sort, and attempt to glean the essence of their feedback.
Sometimes it is simple: This boss hurts my face and can kill me in one shot with his Flameburst attack, and there’s no way to dodge or block it!
Sometimes it’s rather complex: Nerf FlameBurster boss in CoF he’s totally OP!

Both are just examples of what could be the same issue, and both have merit. The second example would usually only draw a cursory glance which can lead a reader to the assumption that a group just got rolled and couldn’t defeat a boss… but the first example is more indicative that there might be a problem with some numbers and balance.

It’s part of our job to read your feedback, investigate things, and make a decision on what we find. Some feedback is harder to glean actionable items from, but that’s part of what we do.

I’d like to figure out a way to do this at some point. It’s not a very high priority right now though.

We adjusted the time last week to match other things that reset at 12:00am UTC. We don’t plan to move it again.

vicwolf.7862:

I think we have to assume at this point that getting 1 token for a 2 hour instance run is intended. The devs have adamantly refused to acknowledge that this is a bug.

I admitted it was a bug a few posts up.

The bug is that the reward was messed up when you left the dungeon, not that you left the dungeon by standing on the teleporter when it activated.

Update: Friday, 28 September 2012

120914-002059 Resolved
120906-007127 Resolved
120927-003933 Resolved
120922-003023 Resolved
120924-002074 Resolved on 9/24; no update from player so we assume he’s just fine
120928-001275 Agent responded
120918-003049 Agent responded today; please provide info and he will help you
120831-012782 Tome of Influence issue; still under review
120914-000042  Tome of Influence issue; still under review
120916-003964 Guild issue; under review
120922-000473 In queue, awaiting resolution

Update: Friday, 28 September 2012

120914-002059 Resolved
120906-007127 Resolved
120927-003933 Resolved
120922-003023 Resolved
120924-002074 Resolved on 9/24; no response from player
120928-001275 Agent responded
120918-003049 Agent responded today; please provide info and he will help you
120831-012782 Tome of Influence issue; still under review
120914-000042  Tome of Influence issue; still under review
120916-003964 Guild issue; under review
120922-000473 In queue, awaiting resolution

If your ticket is at least four days old, and if you still need assistance, please post in the  Tickets for Review – 4 days and older [merged] thread, which is here at the top of this forum.

We have identified an issue with the DR system that is causing the bug of rewards being incorrectly diminished. We’re actively working on the situation in anticipation for Monday’s scheduled patch.

We have identified an issue with the DR system that is causing the bug of rewards being incorrectly diminished. We’re actively working on the situation in anticipation for Monday’s scheduled patch.

Hey, I know you’re looking forward to the blog post, but please be patient. It will be out when it’s ready.

Good idea, Crovack, but currently there is no tech to support that. We’ll weigh this as one of the options when our resources are freed up to work on this subject. Thanks!

yeah, so, I just ran into QA and had them verify this. It is indeed facepalm worthy. We’ll have tech on this right away. It had previously worked the same way that story rewards worked – in that you could leave the story instance and collect your full reward afterwards.

Thanks for bringing this to our attention. Sorry it happened

The reward screen shouldn’t have disappeared entirely, but the entire story of that path is that there is an experimental teleporter that you are choosing to escape the dungeon with. By standing on the platform, it behaves as though you are walking through a zone portal.
You also are only booted if you are standing directly on the teleporter part of the structure – did you experience your entire group being teleported out of the dungeon all at the same time, regardless of where you all were standing?