Guild Wars 2

Konahrik.5069:

Just patched up and tried to progress my story and… no change, still the same bug with no cut scene.

What are your last 3 story steps? (From the journal.) Did you do any of them co-op?

General

• Fixed bugs for various stuck events and skill challenges.
• Fixed bugs for various map areas that allowed players to get outside of the playable space.
• Fixed a bug in dungeon speed-clearing code. Players should no longer experience reward reductions without triggering the speed-clearing debuff.
• Fixed a bug that was automatically killing players as they entered Sharkmaw Caverns in Lion’s Arch.
• Fixed an exploit in renown regions that allowed players to quickly complete them by interacting with objects while their inventory was full.
• Fixed a bug that caused charr characters to enter a state where any fall resulted in a long falling yell.
• Fixed a bug that caused older characters to have their monthly achievement reset upon completion before the current month ended.
• Fixed the conversion on all items that were changed from soulbound to account bound to actually be account bound now.
• Fixed a bug that was preventing certain music from playing.
• Fixed an issue with the loot table for undead grubs.
• Fixed a camera bug which occasionally caused the camera to get too close to the player’s backside.
• Updated the Barrel and Green Plant environmental weapons to disappear after lying on the ground for a set time. This will prevent map issues caused by hundreds of these bundles idling on the ground.
• Updated Rune of the Adventurer and Sigil of Energy to each grant 25% endurance when activated.
• Updated map completion rewards for Plains of Ashford and all World-versus-World maps to match the map level/content.
• Added an appropriate error message for players when trying to accept too many guild invites.
• Armor that is currently equipped can no longer be transmuted.
• Keg Brawl has received some updates:
  • Lob: This skill is now ground-targeted.
  • Throw: This skill now has the range of the old Lob but with a casting time.
• Master Weaponsmiths now sell their goods for coin instead of karma, as was originally intended.
• Miss Mipp at Almuten Mansion now sells Curry Buns instead of directly selling outdated buffs.
• Surfacing while downed underwater no longer grants invulnerability. This change was made to stop players from exploiting the surface of the water to maintain permanent invulnerability.
• The Trading Post will properly refresh when using item context menus from your inventory.
• Transmuted cultural armor now prevents opposing races from equipping it.
• Valkyrie armor boxes will now properly contain a coat instead of two helms when crafted.
• Ancient wood, Orichalcum Ore, and Mithril Ore nodes respawn rate is now tied directly to characters and set to respawn one day after your character gathered from it.

Story

• Fixed bugs in the story step “Ships of the Line.”
• Fixed blocking bugs in the following story steps: “Forging the Pact,” “Killing Fields,” “Shell Shock,” “Short Fuse,” “The Battle of Fort Trinity,” “The Machine in Action,” and “Tower Down.”
• Updated difficulty of the following story steps: “Killing Fields,” “Lines of Communication,” “Minotaur Rampant,” “Mired Deep,” “Ships of the Line,” “The Battle of Fort Trinity,” “The Greater Good,” and “The Queen’s Justice.”

Events

• Fixed a bug that was periodically preventing the Claw of Jormag event from completing.
• Added catapults and scaling veterans to the bridge repair event in Kessex Hills.

Dungeons
Crucible of Eternity

• Reduced the difficulty of creatures and bosses, particularly health and armor.

Citadel of Flame

• Fixed exploits that allowing players to speed clear paths of this dungeon.
• Reduced difficulty of the Searing Effigy.

Arah

• Fixed map exploit that was allowing players to speed-clear paths of this dungeon.
• Fixed a blocking bug in story mode.

Player versus Player

• Games will no longer autobalance after one team has reached 80% of the maximum score if the game ends by score.
• Games will no longer autobalance when within two minutes of the end of the game if the game ends by time.
• Autobalance functionality has been updated to give a new volunteer bonus to any players who volunteer for balancing, as well as giving any players balanced the winner bonus. When volunteers are lacking, random selection will be used. The text for this system has also been updated.

World versus World

• Updated the Red Portal Keep in the Eternal Battlegrounds to ensure the “no siege” debuff encompasses the entire start point.
• Fixed a bug with Keep Lords in World versus World where they could become immune to damage.

Professions
General

• Profession bundle weapons (engineer kits, elementalist conjure skills, warrior banners) can now save their autoattack status.
• The following profession skills now hit 3 targets instead of 1:
  • Elementalist Dagger: Lightning Whip, Lightning Touch
  • Mesmer Spear: Stab, Jab, Evasive Strike
  • Ranger Spear: Stab, Jab, Evasive Strike, Dart, Counterstrike
  • Thief Spear: Stab, Jab, Poison Tip Strike, Nine Tailed Strike
  • Warrior Spear: Stab, Jab, Impale, Mariner’s Frenzy, Parry

Elementalist

• Flame Burst: This skill will no longer fire if the target is behind the player.
• Lightning Surge: This skill no longer has infinite range and cannot fire at targets behind the player. It also is properly affected by line of sight and works with the Arcana trait Blasting Staff.

Engineer

• Elixir X: This skill now gains a duration increase from both the Inventions trait Elite Supplies and the Alchemy trait Potent Elixirs.
• Freeze Grenade: This skill no longer benefits from the Explosives trait Grenadier for 5-second cooldown reduction.
• Knee Shot: This Firearms trait now effects all immobilize skills for engineers. The effect can only trigger once every 5 seconds to prevent players from exploiting it to stack massive amounts of cripple.
• Mortar: This skill is now properly affected by the Inventions trait Rifled Turret Barrels.
• Rifled Barrels: This Firearms trait now works with the Elixir Gun kit when underwater.

Guardian

• Bane Signet: This skill’s animation will now work properly when activated by greatsword and hammer users.
• Line of Warding: This skill now lasts for 5 seconds instead of 8 seconds.
• Merciful Intervention: This skill has been updated to heal when it completes and isn’t aborted.
• Renewed Focus: This skill now functions better while underwater (players are able to use abilities sooner) and functions with the Virtues trait Elite Focus. This skill now also properly refreshes Virtue of Courage when it is being affected by traits.
• Shield of Absorption: This skill will now appear correctly for all races.
• Wrathful Spirit: This Honor trait’s retaliation duration has been decreased from 10 seconds to 3 seconds.

Mesmer

• Updated all phantasms and clones available to the mesmer to ensure they activate within their range.
• Updated mantras to now function underwater as they do above water. They also no longer go on full recharge when interrupted.
• Illusionary Riposte: This skill now functions properly with the Dueling trait Blade Training.
• Phantasmal Warden: This skill no longer has a 0-second recharge when affected by traits. It now has approximately a 5-second recharge.

Necromancer

• Blood Is Power: This skill now grants 10 stacks of might but does not grant additional life force.
• Chill of Death: This Spite trait no longer slows down the player’s autoattack when activated.
• Epidemic: This skill no longer has infinite range.
• Haunt: This Shadow Fiend skill now triggers instantly.
• Last Gasp: This Soul Reaping trait will now apply protection and remove stun as if using Spectral Armor. It also now has the displayed 60-second recharge, and the duration has been reduced to 6 seconds to properly match the skill.
• Life Transfer: This skill will now work properly with the Soul Reaping trait Path of Midnight.
• Life Siphon: This skill now properly applies damage at its intended range of 600.
• Spectral Grasp: This skill now also grants 10% life force when used. It also benefits from the Curses trait Spectral Attunement to properly increase the chill duration to 6 seconds.
• Spectral Walk: This skill now stops granting life force when struck if the player activates Death Shroud, Plague, or Lich Form.
• Vampiric: This Blood Magic trait’s interaction with the Bloodthirst trait now increases health siphoning appropriately.

Ranger

• Entangle: This skill is now properly affected by the Wilderness Survival trait Wilderness Knowledge.
• Lick Wounds: This skill now functions only with ranger pets.

Mac Beta Client Update:

• Fixed a bug that prevented players from entering the at sign (@) in the launcher’s log-in fields when using French Apple keyboards.
• Fixed a bug that prevented gem purchases.

Notes (10/3/12): the updates to the Rune of the Adventurer and the Sigil of Energy were not included in this patch and have been removed from these notes.

The stairs are inside the building.

When you go to the location where a story step starts, and it asks “Would you like to continue your story?” it should ask members of your group that are in the same map if they also wish to enter.

Update: Monday, 1 October

120928-001275 Resolved
120921-004194 Resolved
121001-000910 Resolved
120927-003933 Resolved; as explained, we cannot replace your items
120924-002074 Answer sent on 9/24; please have your friend update the ticket if he still needs help
120929-000850 This is in process; I believe you will hear tomorrow
120831-012782 Tome of Influence issue; a resolution has not yet been developed
120825-009624 Tome of Influence issue; a resolution has not yet been developed
120913-003704 Tome of Influence issue; a resolution has not yet been developed
120914-005746 Tome of Influence issue; a resolution has not yet been developed

All other posts since Friday have been added to the review list, if they were not listed above.

If your ticket is at least four days old, and if you still need assistance, please post in the  Tickets for Review – 4 days and older [merged] thread, which is here at the top of this forum.

Update: Monday — October 1

120928-001275 Resolved
120921-004194 Resolved
121001-000910 Resolved
120927-003933 Resolved; as explained, we cannot replace your items
120924-002074 Answer sent on 9/24; please have your friend update the ticket if he still needs help
120929-000850 This is in process; I believe you will hear tomorrow
120831-012782 Tome of Influence issue; a resolution has not yet been developed
120825-009624 Tome of Influence issue; a resolution has not yet been developed
120913-003704 Tome of Influence issue; a resolution has not yet been developed
120914-005746 Tome of Influence issue; a resolution has not yet been developed

All other posts since Friday have been added to the review list, if they were not listed above.

We do not have a means to replace gold in situations of this kind. I don’t have any idea how you would have experienced a roll back, and I’m sorry for this situation.

I’m sorry that your friend’s account was hacked. Please have him contact Support — support.guildwars2.com — and use “Ask a Question” to submit a ticket. An agent will help him get the account back. But it’s important to really secure that account. The CS team can offer advice on that but it may require taking a few steps to really ensure that the hacker doesn’t just bounce back again.

By the way, someone whose account is hacked is not told that they will be out for any more days than it takes to fix it. So he, or you, must have misunderstood our communications in order to post, “ANet told him it would be a 10 day ban.” We don’t punish innocent victims!

Thanks for this report. If we do coalesce all reports into a single thread, I believe it will help the team. I will check with them to find out if there’s a particular spot to place bot reports.

Monsoon.2589:

Been trying for more than 24 Hours both credit card and paypal and both give errors.

That definitely shouldn’t happen, and I’m sorry for your inconvenience. If you could kindly contact Support — support.guildwars2.com — and use “Ask a Question” to submit a ticket, an agent will help you make these purchases.

Please let me know if you need additional help. (I could create the ticket for you, but if I do, it sends the mails back to me, and that won’t help you at all. )

I am looking into the two issues here. It’s very unusual for someone to be banned for botting who was not botting. Having said that, though, the first thing that most RMT account thieves do with stolen account is — you got it — bot. And they may do that without changing your account credentials, so you may not be aware that your account was used to bot.

You’ve both submitted tickets and that’s good. The team will help you with this issue.

If you feel the name may be offensive, contact Support and they will help you change it. Better that than another report, another time-out, and another mark on your account. Because infractions last a lifetime, and there are certain points at which a “Repeated Violation” situation results in outright account closure. Naturally, that takes more than a couple of name issues, but I think it’s best to keep one’s account as clean as possible.

Rohan.6954:

My GW1 account still isn’t linked to my GW2 account.

$150 for collectors
$140 for gem purchases….

Can someone, AN, direct me to the refund department if you guys don’t want to fix this?

Oh I’m so sorry. Can I get a ticket number so I can look into this?

FYI, the system automatically closes tickets after a certain period. This is a double-edges sword: It does remove from the queue issues that would sit there taking up space (and attention) from those who need it. But it also closes tickets that should not be closed, and that’s not good for you or for us.

Anyway, I’ll be happy to take a look at this if you give me your ticket number.

The original issue that caused the skip has been fixed for some time now.

As far as I know, if you were skipped ahead, you will be reset, period.

I’m also seeing several posts that have nothing to do with this thread. If you have general problems with a story step, please post in the story forum. (After checking to see if there’s already a thread.)

Thanks to you both for reporting. As we’ve recently said, we are working on the bot issue and are improving our systems to deal with them better in the future. Please do continue to report bots via the /report system.

First, you should know that our standards aren’t ridiculous, and someone will not get suspended for a slip of the tongue or mildly offensive language. But there are and must be standards, and they’re really quite reasonable.

Secondly, here is something that another player posted a few or so ago, and I liked it so well, I saved it:

Cursing in public chat channels is like cursing at an Olive Garden. You’ll get kicked out if someone complains. “Their kids could cover their ears” is not a valid excuse. Guild chat is more like a backyard BBQ. Swear and drink all you like — it’s your party. Threaten someone, though, and that’s still assault. Yes, I know we’re adults and hear plenty of bad things. It wouldn’t hurt to act like one every once in a while.

The filter is not there to protect the swearer, to give a “license to swear” to those who want to do so. Keep such things to private chat, if you need to use offensive language. The filter is there to, at some level, try to protect those who do not want to deal with bad language.

And if someone asks “Why was I banned — what did I say?” we often do supply a snippet of the offensive language. (I am clarifying policy so that we do that whenever possible in the future.) After all, Transparency is our middle name.

If you’re in the same map and party, it should prompt you when the other player enters a story map, allowing both of you to play through it.

I’m not sure what you mean by “dialogue screen”. Conversations typically only show up for the player who initiated them, though there are some conversations that have been flagged as “mapwide” so all players will see what’s picked. Cutscenes are also generally shared, though if it’s a step that’s in the explorable world (as opposed to a unique story map) it won’t share the cutscene.

You need to get on top of that building to your left in the screenshot. You’re only part of the way up.

Otaur.9268:

Xan.5498 is Still online. This is my FATHER’s account. We want a temporary ban to stop the hacker from taking everything. However, the character has now been online for over an hour, I have been trying to get you guys to respond, and you DELETE the POST without even Saying ANYTHING. You are HELPING THE HACKER… I have Tried CALLING Your Office (in Bellevue) No Answer. I have Tried Twitter, No Answer. I have Tried here, and you Delete the post. Ban the Account of ID: Xan.5498 The Account HAS BEEN HACKED. God Speed to ya. I hope you guys get Account Recovery ASAP, because I am sure he No longer has Anything.

The reason your first post was removed was because it was posted in all caps, which is like shouting in the forums, so the mod removed it.

I’m sorry that the account was hacked. Please have your father contact Support — support.guildwars2.com — and use “Ask a Question” to submit a ticket. An agent will help him get the account back. Then change the password to something that is complex and is unique to Guild Wars 2. Old/reused passwords are a major security risk!

Tips on what to provide to prove ownership are here which will allow the team to help him more quickly.

If the bug you found is an exploit, please email exploits(at)arena.net. Otherwise, any further details you feel comfortable providing regarding the nature of the bug would be appreciated so we can further evaluate its severity. Thanks!

I’m not sure what the “defensive golem” is you’re using (I don’t know engineer very well) but I found that between net shot and the net turret he was immobilized most of the time, and with the thumper turret I was able to keep him occupied while I wore down his health. The turrets can be placed while you’re moving, so you don’t need to stand there and take it for the half second or so it takes to build.

Edit: I also noticed that Batana isn’t helping in the Rakt fight, which is probably making things harder than it should be. I’ll put in a fix for the 10/8 update.

If you have an exploit you wish to report, please report it by sending a mail to exploits@arena.net.

We prefer for people to not report these things on the forums. For exploits, it exposes the exploit to a larger number of people. For abusers, it falls under the section of the forum code of conduct against character assassination.

It’s not always cut and dry, and to call somebody out in public is unfair, especially if they are innocent. Please report these people in-game or via support and allow the GMs and support team to properly investigate these reports.

I’m just trying to narrow down the problem, I didn’t mean to imply that you’re not following the quest directions. Note that the green circle is a bit deceptive since it’s 2D when the point you need to reach is (literally) up at the top of the ark’s structure—make sure you’re taking the stairs as far up as you can. It’s a fairly small area and with the ghostfire burning around you, it can be difficult to find the way up. If you have room to run “around” the circled area, it sounds like you’re not at the very top. (It’s a really small area.)

Just a reminder to keep it friendly folks. The next cleanup session will result in the thread being closed.

I need more specific information. What step are you on, what step is your friend on, what’s the last step you did together, etc.

https://forum-en.gw2archive.eu/forum/game/bltc/Last-in-First-out-Please-tell-me-the-TP/104484

The conversation has degraded far enough that it’s closing time folks. Remember to play nice in here.

Where exactly did you go? I’m not seeing an issue with this story step, when you’re prompted to “Get to the ark’s highest point” there’s a specific location that’s up on top of the ark, that should be marked on the minimap.

Thanks for the reports! We’re working on a fix for this issue.

For those who are curious about the cause, it appears that the bug is with the glow only being triggered if you’re in a map when it transitions from day to night, and won’t work if you go to a map where it’s already night.

There’s some legitimate discussion going on here. Don’t be the one that derails the thread with personal attacks…

Hello everyone,

you can find a new, updated thread regarding Elemental Bugs and Glitches here:
https://forum-en.gw2archive.eu/forum/professions/elementalist/NEW-Elementalist-bugs-and-glitches-thread

Please use the linked thread instead, because this one is closed.

Greetings

Hello everyone,

the old Elementalist Bugs and Glitches thread has been replaced by this one, because the old one doesn’t receive any updates. Thanks for the effort, Rainshine.

Greetings

Hey everyone,

Thank you for your patience and understanding in this matter. We understand your frustration over not getting the item you expected, and as such we’ll be teaming up with Customer Support to help rectify this issue for those of you who purchased one of the affected armor sets while they were bugged.

If you bought one of these and did not get the correct armor set, please open a ticket with Support (even if you did so previously). Thanks again!

Thank you for bringing this to our attention, everyone! While I don’t doubt that this was a typo, it’s certainly a serious one that we’ll be working to correct ASAP. In the meantime, I’m closing this thread. Thanks again!

What’s the exact objective test?

“Search the chantry for survivors” should complete once Demmi appears and opens the gate for you.

Hi everyone,

The previews of the legendary weapons do not do them justice as it’s not exactly what they “really” look like. You’ll know more about this soon.

Hi everyone,

The patches will be ready “when it’s ready” and until then this discussion is pointless.

Thanks!

Hi everyone,

I’d like to clarify two things about our stance on botting: first we’re not going to share details about what we’re doing or reply to some of the specific questions that some of you are asking here. If you have suggestions, please remember to use the Suggestion forum (and make sure to read this post first). As Mike explained, we’re committed to fighting botters.

The second topic is about reporting botters. We’re seeing a few people reporting bots here on the forums, with screenshots that are showing private information. These reports should NOT be on the forums.

If you want to report what looks like suspicious behavior, please use the in-game report function that works as follows :
1) Select the character
2) Right-click on his name at the top of the window
3) Select the “Report” option in the contextual menu
4) Choose on the appropriate report reason
5) Finally click the “Submit report” button

Please use the report feature responsibly as abusing this feature could be a factor in your account being banned.

Tonight’s patch should fix the issue with it stalling when you talk to Trahearne. The 10/8 update will have additional changes.

I’m not seeing that issue, on destroying the third group of undead, it plays a cutscene, then Herboza spawns.

For the 10/8 update I’ve thinned out the spawns quite a bit, and cleaned up the spawning around the docks so they shouldn’t end up in odd places.

Rest assured that class changes are done neither lightly nor on a whim. The development team has the data of every single character in the game to look at, and will continue to do so before making changes.

Thanks for the reports, everyone! We have a fix going in for this with today’s patch. If you’re still encountering this afterwards, please let us know.

Question answered successfully – topic closed.

This sub-forum is for Forum and Website Bugs. Please post any requests for future forum/website content in the Suggestions forum. You may also send an email to forums [at] arena [dot] net. Thanks!

As stated in other posts about the same subject, after today’s patch you should be able to.

we’re aware of this issue, and today’s patch should see improved reliability in the DR system.

We’re glad to see you’ve found a resolution to your problem, but as noted above, the site works fine for a wide variety of browsers. As such, this thread will be closed.

Sadly, any deleted character is gone.