Guild Wars 2

I had two of the monthly completed and the last two very close, at least I did get credit for the two I completed. The crafting at least I got that leveled up from zero to over 100 so I do not consider it any loss at all other than losing the monthly part of it.

It is what it is. In such a complex game these things happen as unhappy an event as it is. I am sure it is not what Anet wanted and definitely what we did not want but it has happened. I was bummed I had to start over on parts of the monthly but since I did not appear to lose any experience points for what I had finished, I find I can deal with it and move on. Yeah, those early completers may get double dipped, but kudos to them for getting through a monthly so fast. Life is like that. You win some, you lose some.

Anet may offer something for the mistake, I think everyone has learned from this mistake. I plan on just moving on, finishing the monthly and looking forward no matter what happens.

Stormy Dragon.9210:

I, on the other hand, have 15 years experiences doing systems engineering for an aerospace company. If my code fails it gets dozens or hundreds of people killed. So it certainly is possible to test your code enough to make sure that there’s no critical bugs. And if I was doing my job the way ANet does theirs, quite frankly I’d be in jail.

I know how systems engineering is done in fields like aerospace. And here’s a question for you: just taking a wild guess, how much do you think GW2 would have cost if ANet did their job the way you did yours?

I’d wager it would be more like $6000 than $60. There’s a reason why that level of quality control is only done in industries where errors get people killed.

Thank you for checking on a fix and we understand that changing it back now would only cause more problems. We appreciate your hard work, the playerbase will soon forget how some people got two monthlies this month and will move on.

Thanks for posting your results; however, you may as well have salvaged greens along with those since the pop-up confirmation window has been removed as of this patch.

Stacked up on Royal Passes. I just can’t go back to LA and all the filthy peasants there. And lag. :<

I bought a pass too and will expire in 4 days. Very convinient item. I think it should be a permanent purchasable item in BLTC.

clickaus.9170:

Mine has gone from 3/4 to 1/4 aswell

I had 4/4 and almost 5/4. Got reset to 2/4 and i could not give a kitten. Before the end of the week I will have 5/4 again by just playing the game.
I cannot be kitten ed off about something like this. :/

Furthermore, I am afraid to say this latest incident cost you me playing and my spending. This cavalier attitude towards your players/customers, their experience in your world and NCSoft’s lack of commitment to quality is completely unacceptable.

She took the time to explain the issue, and you call it a “cavalier attitude”? She’s the CR manager, so she is not the one making this decision – she is relaying it from the programmers. And I am not myself a programmer, but know some people who are and understand that it is considerably complicated. If they can’t fix it without making it worse, then that’s that. Programming is NOT a magic wand that can do anything. Nor can it even undo everything that it does, in fact, do.

This is why nobody wants to be the messenger. The messenger is the one who gets shot for delivering something that someone ELSE said, that someone YET ELSE doesn’t like. Regina is not one of the people who makes decisions about the game, nor one of the people who implements those decisions. She is the person who passes notes between all those other people and us. And as simplistic as that description might be, it’s incredibly stressful, because of this “shoot the messenger” mentality.

I lost money via gems- buying Black Lion salvage kits- utilizing the 2 for one thinking – why not? It would go toward my monthly salvages.

I’m actually confused here. Salvager was NOT a September monthly before this build. The monthlies I, specifically, lost were Champions (55/60), Group Events (done), and Masterwork Crafting (done). The Wiki page (which still hasn’t been updated) confirms this. You should be complaining about materials lost, not salvage kits! (And, last I checked, materials don’t cost gems.)

Why don’t you tell your programmers to not make wide changes like that without a chance to make up for mistakes?

Because she’s the CR manager. She’s not the programmers’ boss. She’s not one of the designers. She’s not an Arenanet executvie. She’s the one who has to deal with…. us.

She’ll pass our sentiments on, but if the programmers say it can’t be done without breaking something, the execs won’t push the matter, is my bet.

It’s fine to make mistakes, but since you aren’t going to even try to compensate (aka owe up to something in concrete terms instead of just an apology) ; this is just embarrassing.

Compensate… what? From the sounds of this thread, the achievement point disparity doesn’t exist because those achievement points were “un-earned”. People who already got Laurels won’t get more, so it’s only the other rewards they’ll get.

The only loss is the time invested, and the materials spent on masterwork crafting. And, to be perfectly honest, I cannot justify asking them to compensate either.

- The time? Yeah, it’s the third of the month. Man, we are not gonna complete our new monthlies now, are we? We only have 29 days to recoup the work of the past two. Oh, wait, someone just told me that 29 is a bit more than 2.

- The materials are an ACTUAL loss, but we already were compensated. Either by selling the product, or keeping it. We have compensated ourselves for the use of these materials. (I spent some time Sunday night upgrading lots of gems to Orb status as parts of a mystic forge recipe. I was compensated by THE RESULT OF THAT RECIPE. Also, it’s something I would have done whether or not it filled a monthly in the progress.)

… … …

Now, I’m not saying to anyone that this wasn’t a colossal screwup. It was. However, it’s not something they can fix, and they WERE nice enough to tell us about it. AND we have plenty of time. It seems that it won’t even create a “reward imbalance” beyond Mystic Coins and standard coin.

I don’t really see what else they can do that is fair and equitable to all people. The only answer that even comes to mind is “roll the servers back, for everyone, to Midnight UTC on Sep. 1”, and I don’t think ANY OF US want that. The final two days of Clockwork Chaos would have un-happened. Everything we did, everything we spent, would have been un-done and un-spent. It is the only single way to be “fair” to everyone. But it would then mean that EVERYONE wasted THREE whole days to no end.

If anyone, such as the first person I quoted, feels this is enough to make them quit, well, I can’t stop you. But they already said that it’s not a matter of “won’t”, but “can’t”. And they WERE kind enough to tell us. They’re only human, just like us.

That sucks but hey, we got a whole month and an awesome chain of events to enjoy. So hey, move on and enjoy.

Guhracie.3419:

Jellie.6329:

I haven’t posted much on this forum, but this kind of thing makes me want to stop playing this game. Not the issue with the patch; honestly, I could care less about accidentally resetting an achievement with some arbitrary reward. What makes me want to stop playing is the whiney, entitled responses from selfish players who clearly can’t appreciate the intense amount of time and effort required to create such a huge, polished game. You should all be ashamed of yourselves.

Actually, in a business relationship (which this is) a customer is, in fact, entitled to a product he or she feels is up to his or her standards. Anet isn’t doing this out of the goodness of their hearts; they’re doing it to make money. Hence the customer feedback.

I don’t agree with all the vitriol, but it’s laughable that you can stand there and wag your finger at people for daring to express that they are displeased with a product they paid money for.

Lol. In a business relationship money is exchanged for goods and services. You paid $0 for this new content and that is all the refund you are entitled to.

It’s not like the monthly got reset on the 28th day of the month, for god’s sake. It’s only 3 days. Get some perspective.

What a bunch of kittens here.
Just be happy that they are aware and are making sure this will never happen again (But you cant be 100% sure. Might happen again)
And one more thing. The programmers said that trying to fix this may cause more problems. So better not touch it, else we will just have another post here complaining about something else.
Its not that big of a deal that you may have lost 20-30 AP. (Not sure about extra Laurels)

I love how most people talking kitten have no idea how programming works and that it is not easy

Thank you and goodbye

Dstroya.6705:

Amethyst Rose.4367:

Remillard.8691:

If the threshold for September was reduced to 2, people will not have lost time involved, people who got theirs done are not impacted. It can be flicked to 4 again for October.

Seems to me that would be a pretty easy thing to do, and addresses most of the mature complaints that I’ve read. (That is to say, I’m discounting a lot of the "WAH – Someone else got EXTRA this month. Really the only thing I consider a real problem is the time spent towards completion of the monthly meta.)

That is a brilliant suggestion, I hope arenanet is listening.

I vote for this. It seems to be the most fair option. I don’t really care about the rewards, so much as my time being wasted.

big entitled voice Oh but I finished my monthly before they added that Essence of Luck to the monthly rewards and because it only needs 2 now and I have done those already I can’t do it! That’s so UNFAIR. I am never buying gems again.. (ha, that’ll show ’em)

Woodsman.3461:

Since it got buried by all the whining and entitlement rants in this thread I’ll quote and confirm the following.

Malediktus.9250:

There are no 10 extra laurels – completed old montlies got 10, completed new monthlies got 0 laurels.

once more for those who seem to be challenged at reading and like to whine alot:

You do NOT get 10 laurels from the new monthlies if you have completed the old ones, it simply allows those who completed the monthly before the Essence of Luck addition to get their rewards.

Guess what guys, that makes it FAIR (since so many people seem to care)

Yea because it’s not like we have to do our monthly all over again. Not to mention anets great way of handling this situation makes everything a lot better, which I have pointed out before but as you said yourself, some people are challenged at reading.

Edit: and before you say, it can be done in a few days. No, the only reason we could finish it that fast was because of the invasions.

Sinbold.8723:

If some players found an exploit that allowed them to get extra laurels, karma jugs, and mystic coins, they would be punished for grabbing that advantage the rest of the honest players wouldn’t dare try to get. But because this is not an exploit that allows others to get extra karma, coins, and laurels, well….

So much this^

Since it got buried by all the whining and entitlement rants in this thread I’ll quote and confirm the following.

Malediktus.9250:

There are no 10 extra laurels – completed old montlies got 10, completed new monthlies got 0 laurels.

once more for those who seem to be challenged at reading and like to whine alot:

You do NOT get 10 laurels from the new monthlies if you have completed the old ones, it simply allows those who completed the monthly before the Essence of Luck addition to get their rewards.

Guess what guys, that makes it FAIR (since so many people seem to care)

Oh…well if there is no extra laurels then I peacefully await Engineer’s kit fix and account bound wxp.

Otherwise, Great job on the new content Anet! Love the ascended weapons!

There are no 10 extra laurels – completed old montlies got 10, completed new monthlies got 0 laurels.

I can’t believe how rude and selfish most of the people on this thread have been.

I got 3/4 achievement points and I’m happy that I got to keep the achievement points I earned and now I get to do the monthly again. I’m also happy for the people who did 4/4 and got 10 extra laurels – good for them.

Someone else having 10 more laurels does not hurt me in any way. That’s like being mad at Anet for starting to give out laurels before I started playing and complaining that some people have 200+ laurels saved up…

27 days left, come on give them a break. It’s not the end of the world here. They are easy to get anyway.

You can’t sell ascended weapons
Also 50g is not much for best stats and awesome skin.

no, the exotics grey out… the refinements are what you do from 450-500 (err 475 if you milk it like OP)… the rest of the way is the timer refinements, which is what he needs to do

RLHawk.3290:

difens.1326:

Regina Buenaobra.6193:

After investigation by our programmers, they have determined that the fix to this issue would be too risky and could end up making the situation worse than it is. Unfortunately, this means that we’re not able to make changes to correct the issue. We’re sorry about this and we will be implementing ways to ensure this doesn’t happen in the future.

Lazy and unprofessional excuse. Like I said in the other thread, you, as a company, do not respect us as your customers, nor you value our precious time. Lack of proper testing, lack of proper planning and stupid ambition to release new content every two weeks caused this. Fine. No more excuses, no more failures like this. You won’t see any more money from me. I don’t care for laurels or achievement points, but I do care for my time. Obviously you don’t. End of story.

This is absolutely not true, difens.1326. As a professional programmer myself (non gaming related) who rolls out updates to several clients semi-frequently, it is pretty much impossible to test EVERYTHING thoroughly enough to not have ANY bugs. If you want to make perfect software, you’ll never release anything EVER. Because it can ALWAYS be better. And yes — I’ve messed up some things that have been irreversible, like this. It’s part of the job. So you can bash on ANet or bash on me all you want, but every piece of software you use will have issues from time to time, rather you run into them or not.

And for everyone complaining about 10 or 20 laurels — what in the world is wrong with you?! You’ll get your 10 just like every other time! And if someone gets 20 (which is just speculation atm anyway afaik), why is that a problem? Isn’t our “in this together” attitude something we pride ourselves on as a GW2 community? We revive our fallen, help out strangers with tough battles, and don’t/can’t steal kills/loot/harvesting nodes. It’s certainly something I pride us on as a community and brag about to outsiders who’ve had bad experiences with MMOs. So if my fellow hero played a ridiculous amount and got his monthlies in the first 2 days of the month and gets rewarded extra, then to him I say congratulations! What is there to be envious of? They’re not taking anything from me, and I’m given everything I deserve.

If you were close to getting monthlies and had them reset, I can understand being disappointed. But if you got them that fast, you’ll have no trouble getting them in the next 27 days, and it seems like a small price to pay for all the incredible content ANet delivers constantly.

Oh by the Spirits of the Wild, it’s great to see someone else with wisdom of Raven.

Guys, mistakes happen, sometimes you can’t fix them. I can think of 2-3 other times this happened in gw2 alone. Some people got 2 15-slot bags for free from wintersday last year. Some people got 2 bday gifts (on multiple characters). Does it kinda suck, yeah. But you guys are making it seem that this is the end of the world.

I finished up the monthly quickly because I wanted my last 10 jugs of karma to be boosted. At first I thought the monthly was reset to accommodate the introduction of essences to them. If I get the rewards a 2nd time, yay, I guess? You guys really seem to think the rewards are amazing or something. I have over 100 laurels with no idea what to spend them on (this point is moot if you like alts/different builds and need additional ascended gear). I just spent 9 mil karma on orrian boxes, and still have 1 mil remaining, even with the need of obsidian shards/crafting recipes casual play should give you all the karma you’ll ever need.

Just 3 things,

1) as stated above, who cares if someone got an extra something, it doesn’t effect your game in anyway (hardly if you happen to run into that exact person in WvW)

2) Try to picture this. What would you do if you had completed the monthly and then they announce that it will not be reset, but any new monthlies after today will also reward essences? (Personally, I would be a little annoyed, but no where near upset all of you seem to be about this)

3) Those rewards are no where near as important as you guys are making them out to be.

Malpractice.7850:

So, because I dont play a TON, i lose out on 10 laurels?

You don’t lose out on anything, you can still get your 10 laurels by completing the monthly.

difens.1326:

I don’t care for laurels or achievement points, but I do care for my time.

If you managed to do a portion of the monthly in 3 days then you should have no trouble completing them in 27 days.

wait… what beta perks?