At some point you apologists (yes i’m going there) need to understand something. It doesn’t happen for any other non NCsoft game. Ever.
I don’t need to contact my ISP to tell them to route me differently when every other game I try not connecting to NCsoft doesn’t have this problem.
This has been ongoing for months. People experience spikes, latency, disconnects. Everything else works fine. And then you lot come in with your “it’s on your end” crap.
Why are you responding instead of Anet anyway?
Why am I posting? Just trying to help people fix the issues. If you don’t want help from the forum members then as was suggested submit a support ticket and wait to hear the same thing.
Apparently what many people fail to understand is that there is more than your end and their end. There all those node points in-between those ends which are owned and managed by a 3rd party company, not Anet and not your ISP. Your ISP (not Anet) pays those 3rd party companies for the use of those nodes. If your ping plotter shows problems at those 3rd party nodes you only have 2 choices, call you ISP or wait and hope they fix it.
And by the way, those others non-ncsoft games you are referring to are probably located in a different area. That means your route to those games use different nodes.
(edited by Gator.5729)
I am having the same problem with this node, for me its hop 10. The problem has been happening for over two weeks.
As a new player I am not happy with this situation. Other games play fine for me.
Anet is not responsible for the node you are having problems with. You need to contact your ISP and provide that information to them. I connect from Florida to the same server you are and my ISP does not route me through that node. Your routing is handled by your ISP.
I respond to a lot of these lag/ping issues and I think this is the first time that I have seen someone with every node belonging to Telia.
But what Inculpatus said. problem is definitely Telia.
Well you have something going on at hop#5, but you definitely have problems starting at hop#8. The packet loss is more of a problem than the ping. I would take that ping graph to your ISP and see what they can do. There is nothing on the Anet side that can be done.
hope 5 is always like that, I am guessing that it cannot be pinged (protected by ISP or something). I know that Anet can’t do anything for the specific printscreen. Look at one right now. This is the most common issue, lagspikes (so much rage in PVP :P) hope 11 and after that.
If hop 5 is always like that, then thats one of the problems, you have 75% packet loss. Your ping increase starts at hop 8, it actually gets better after hop 11. I’m not a network expert by any means but I still don’t think there is anything wrong after hop 11. Try submitting to Anet support, they might have some advice but not much other than that.
You have to understand that if this is a game server (Anet) issue it would affect every single player. Even if a hundred people post they are having an issue there are still thousands that are not seeing the issue.
Well you have something going on at hop#5, but you definitely have problems starting at hop#8. The packet loss is more of a problem than the ping. I would take that ping graph to your ISP and see what they can do. There is nothing on the Anet side that can be done.
Same problem here. PVP is totally unplayable. Please address this issue.
There is most likely nothing for them to address. You need to figure out where the problem is by running pingplotter. You will see as many others do that the problem is with Telia or Level 3. Anet doesn’t have anything to do with them.
Sorry, I didn’t provide any details. I’ve ran pingplotter and it shows the problem at ncsoft server (12-14 hops). Till hop 12 I have about 60-100 ms, after that it reaches as high as 900.
Then if you have a screenshot of pingplotter showing the problem at Anet then submit it in a support ticket. Just out of curiosity post it here so we can see.
Same problem here. PVP is totally unplayable. Please address this issue.
There is most likely nothing for them to address. You need to figure out where the problem is by running pingplotter. You will see as many others do that the problem is with Telia or Level 3. Anet doesn’t have anything to do with them.
Its clearly anets end, you can tell cause they have not responded to any post.
Not quite, Anet hasn’t responded because there is nothing for them to fix. If it was a game server problem then it would cause every single player problems, not just some. Run ping plotter and determine where the problem is.
DC/Crashes should NEVER take away your reward
in Guild Wars 2: Heart of Thorns
Posted by: Gator.5729
I think the main issues is that the DS map/meta is very graphically intense and there are a lot of people in the same general area. This puts a lot of stress on most computers. People need to pay attention to the crash report/log and figure out where the problem is and stop immediately blaming the game. You can crash 15 times and try again hoping it somehow fixes it self or research the issue, fix it and then not crash.
Most crashes can be attributed to “OOM” (out of memory) errors. Anet realized the game was growing to the point it pushed the limits of a 32-bit system and released the 64-bit launcher, this fixed the error for many people. This opens up the game to utilize unlimited amounts of RAM, if your computer has it. The issues with 32-bit is a Windows problem, you could have 16g of ram but windows only sees less than 4gb.
Your best bet is to try and figure out why you are crashing or DC’ing. Most of the time it is due to a problem outside of the game servers. There have been cases where the entire map crashed but it isn’t very often. Being the fact that it happened to you several times in a row then it sort of leads to a problem with your computer or connection. Was there any crash report or did it just say connection lost?
The screen shot you posted is normal, once the map completes the Meta, the map locks to prevent people from taxiing in and farming the completed map. That is what that screen is telling you. It should say " The map you are trying to join has completed the Meta and is locked", this would prevent people from assuming there actually is an error or problem.
You guys all need to run pingplotter and determine where the problem is.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter” it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
This is ridiculous. I can’t even play seriously because of the arbitrary disconnects. I keep getting the error, 58:11:5:535:101.
http://downdetector.com/status/guild-wars-2
http://www.mmoserverstatus.com/guild_wars_2#Both those links confirm that there is a connection problem to some of the nodes. I know its not my internet. Even doing a simple tracert reveals a connection problem,
Tracing route to 64.25.33-70.ncsoft.com [64.25.33.70]
over a maximum of 30 hops:1 <1 ms <1 ms <1 ms openrg.home [192.168.1.1]
2 7 ms 8 ms 8 ms 10.240.181.25
3 8 ms 10 ms 8 ms 67.59.228.1
4 12 ms 13 ms 9 ms ool-4353dd16.dyn.optonline.net [67.83.221.22]
5 10 ms 9 ms 10 ms 65.19.100.2
6 11 ms 11 ms 12 ms 64.15.2.46
7 * 13 ms 11 ms lag-102.ear1.Newark1.Level3.net [4.35.20.29]
8 * * * Request timed out.
9 53 ms 53 ms 52 ms 4.59.197.34
10 53 ms 49 ms 51 ms 64.25.32-9.ncsoft.com [64.25.32.9]
11 49 ms 56 ms 49 ms 64.25.32-26.ncsoft.com [64.25.32.26]
12 53 ms 59 ms 52 ms 64.25.32-82.ncsoft.com [64.25.32.82]
13 49 ms 50 ms 55 ms 64.25.33-70.ncsoft.com [64.25.33.70]Trace complete.
Your problem is with “Newark1.Level3”, this has nothing to do with Anet or the game servers. When anyone runs pingplotter and sees “Level 3 or Telia” that is where the problem is most times. The only thing you can do is contact your ISP and provide this information to them.
I had this a few hours after wintersday patch went live and the ping for me has gone from normal (37-40ms) to 300+ highest was 3k ping , but my speedtest and connection is fine for all other games and devices except gw2 and this is on 2 PCs.
I submitted a ticket jsut before to see if they are aware,is seems to be ncsofts end with the packet loss of anywhere between 50-90% loss according to pingplotter
The packet loss is @ Telia, this has nothing to with the Anet servers.
The ping spikes and skill lag are caused by problems with your internet connection. If it was an issue with the game server then every single player would have them. Run pingplotter using the map IP you are in as the target IP. This will show you where the problem is.
Since you provided no information about you computer, my guess is that you are using an NVIDIA graphics card and you updated the drivers to 373.06 when they came out 2 days ago. Try going back to the previous ones 375.70 and see if that helps.
I always stay at least a month behind on video drivers, it gives them time to work out all the bugs.
Well it sucks that they won’t do anything for you. In reality your ISP pays to use Telia’s service. There are things they can do but apparently refuse to do so. Best of luck.
No doubt about it, its all Telia in your case. Contact your ISP and push them to help and don’t let them tell you there is nothing they can do.
2 years ago the base game was on sale for as low as $10.00 a few times. As was said in the previous post “free to play” has many restrictions, you do not.
You guys all need to run pingplotter and determine where the problem is.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter”, it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
Other classes do the same. Try a guardian’s “Retreat” skill when in melee range of a target with greatsword on auto-attack. I don’t think it is a bug, just a possible downside to using it.
You guys all need to run pingplotter and determine where the problem is.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter”, it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
You guys all need to run pingplotter and determine where the problem is.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter” it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
I have same problem, constant lag spikes 4k+ ms in WvW.
Here is my test
http://imgur.com/a/AhO0AData from PingPlotter Pro:
https://mega.nz/#!hNVnCb6C!7OHbxyFabIOKm7qtEr5m941M73Y21gLwa1VwW7kjFkgAny help would be appreciated.
Thank you.
Your problems start at Level3. That node is outside of Anets control. You will need to contact your ISP and provide this information to them. They might tell you there is nothing they can do, but they can.
Run pingplotter and post the results if you want forum help.
If not, submit a support ticket. Your posts do nothing to identify the problem or fix it.
Nope, I recently bought GW1 and all the expansions just to have something to work towards. It is a reward for accomplishments in GW1, not a reward for swiping the credit card.
Should be Anet issue, cus i can play Overwatch just fine
Well its not. Overwatch servers are in a different location, you connection takes a different path.
As shown the issues are with “Telia” not Anet. Your ISP has a contract with them not Anet. Contact your ISP and give them the pingplotter results.
I ran into this as well, I am just going from memory, so I may be wrong. I think Jett only offers the device after a certain event or string of events is completed.
Your graph looks exactly the same as another player posted, see my comment there.
Node 4 is where you ping issue starts. It is not surprising to see “Telia” there. I would have guessed that with out even seeing the graph. While its technically not your ISP’s fault/issue, they have a contract in place with Telia, so they can push them to fix it.
BTW, Level3 is also very well known for causing issues too.
This has been an issue with some of the Ascalonian weapons pretty much since release.
Well to start with you have already dismissed anything we can do to help you and you refuse to do anything to help as well. The only thing left is for you to submit a support ticket and wait.
I know you don’t want to hear it but, if the problem is only affecting “some” people and not ‘EVERY" player then the connection issues are not Anet related. Prove me wrong and run pingplotter, show me and everyone else that your lag and packet loss is at the game server. If you do what you said and read every other post. Those people who did provide a pingplotter result clearly show that it is not happening at the GW2 servers. This means it is outside of Anet’s control and it falls back on your connection and your ISP.
You have to buy the recipes for the insignia and each of the items you wish to craft. They are not discoverable as other stat sets are. Last I checked they were very expensive.
It might be a good idea to invest in an “Invisible Bag”, keep those valuable items in it and they won’t show up at vendor windows.
I don’t think Win 10 is the issue, my system is completely updated and runs with no problems at all. It is more than likely a driver that is conflicting with Win 10 not the game. Make sure all your drivers are updated.
indonesian player here has some problem with bad lag spikes and random disconnect, especially when doing raid, pve meta event, and world bosses. This began about week ago till now and it become worse. ANET plz fix this!
Please read my 2 posts right above yours.
You guys all need to run pingplotter and determine where the problem is.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter”, as I said above, it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
I have similar issues since the latest patch. Most of the time the game runs fine with around 50ish ping.
Than these happen: http://imgur.com/a/cD4Um
The pingplotter results you posted shows packet loss at your own router and then your problems start at the node “BR1.FFT1.alter.net”. You need to send this pinplotter result to your ISP. They may tell you at first there is nothing they can do, tell them you want to talk to the next level of support. Your ISP as a contract with every node your connection passes through. They can push them to fix it.
People who continue to post that they are having ping issues and lag, please read my posts above. You need to determine where the problem is and take the correct steps to get it fixed. Most of the time it is not Anet’s fault and there is nothing they can do to fix it. There are people who frequent these forums that can point you in the right direction.
Just posting I have problems and can’t play, isn’t going to get anything fixed.
It is for only Ember Bay. All other hearts in the game are a one-time completion.
It’s not just him. I just had a hell of a lag spike. Sat for about 5 minutes before my character finally responded to prompts. During this time I was able to open my laptop and load google, look up the server status, get on facebook, message my fiance, and load a youtube video. It wasn’t my end.
It may not be your end, but it may not be Anet’s end either. It could be any one of the several nodes your connection passes through. All these other nodes are owned and maintained by 3rd-party companies. Your ISP pays these 3rd-party companies for the use of their nodes. Download “Pingplotter”, as I said above, it will show you where the problem is. Facebook, YouTube and zillions of other website will work fine because their servers are in different locations and you connection to them takes a different route than it does to the Anet servers.
Run pingplotter, if you see the words Level3 or Telia anywhere in the middle of your route, there is a 99.9% chance that is where the problem is.
Being the fact the it isn’t affecting “every” player, it points to an issue somewhere in your connection to the Anet servers. Download and run pingplotter when you are having the lag, this will show you where the problem is and who you need to contact. Other online services are located in different places and your connection takes a different path, this is why you have no other issues.
Ummm, NO! There already is open world PvP, its called WvW. Go in there and fight other players till your hearts content. PvE will always remain PvE.
The 1st thing you need to do is download and run “Pingplotter”. This will show you where the problem is and thus let you know who is responsible for fixing the problem.
If the other 9 people in your PvP match didn’t disconnect, then the issue is not on Anet’s side and it is probably in one of the many nodes your connection passes through. Pingplotter will show you which one.
I like that they are repeatable, but daily reset should not interfere with 100% map completion. I am running my 3rd character through completing the map and on the way to the last POI daily reset and now I have to go back and do all 5 hearts over again. The initial heart completion should be retained regardless of the daily reset.
Here is a good explanation of how it all works.
Look at a map of the city or town you work or live in. From there pick a point on the other side of the map (game server location). Now get in your car and drive to that point (path internet takes). Every traffic light you pass is a intersection (node). If there is no traffic or any accidents then your trip will be rather quick (fast speeds/low ping). As traffic increases your time increases (higher ping). If there is an accident along the way traffic stops (very high ping/packet loss).
As others have said, Anet controls the point they connect to the internet. you control the point where you connect and your ISP is responsible for everything in between. There could be several nodes between your connection and Anet. There could be a problem at anyone of them.
Game servers for different games, HD video, music are all located in different places so the routes your internet takes to get there are different. This is why other things work better.
(edited by Gator.5729)
Typically 1.5mb is plenty, depends on how many other devices are using the bandwidth. The biggest issue may be your ping (latency), that is your “quality”.
If everyone who has ever received a spam whisper from gold sellers noticed, everyone of them seems to have 17 AP. I can’t think of one that I’ve seen that ever had more than that in the last 4 years. Maybe there is a way to restrict whispers based on something like that.