Showing Posts For Qugi.2653:

Have I been phished?

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Have to talk to support again to get answer to you problem with restore date.

;)

So, I was watching Big Bang Theory and...

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

People post this a few time. I hope it was show that decide to put there and not Anet pay for it. I saw show only there few second and hard to tell what is unless already know GW2. Would be much different if Sheldon play GW2 on show.

It’s highly possible it just happened to be what they used on the set but I also have no doubt it is an paid advertisement. I found another thread of the comic book shop with a Rytlock figurine. This was my second time watching the episode and I did not see it at all the first time.

And that is my point. You even know GW2 and did not even see first time. Some person that do not know GW2 graphic it just look like some thing in background for very short time with no meaning. How can someone know it is game might want to buy? Same with Rytlock statue. If person do not really know GW and Rytlock just look like a statue in background. If Anet pay for it I hope not much.

;)

So, I was watching Big Bang Theory and...

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

People post this a few time. I hope it was show that decide to put there and not Anet pay for it. I saw show only there few second and hard to tell what is unless already know GW2. Would be much different if Sheldon play GW2 on show.

;)

Purchased GW2 Recently

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

He will also get another character slot if he chooses to upgrade to HoT.

No, veteran character slot offer no longer. Had to pre-purchase to get and buy core game before January 23.

https://www.guildwars2.com/en/news/pre-purchase-community-address/

For all players who registered the core Guild Wars 2® game prior to January 23, 2015 and who upgrade their account by prepurchasing and registering any Guild Wars 2: Heart of Thorns edition before Guild Wars 2: Heart of Thorns‘ launch, we will add one additional character slot to your Guild Wars 2 account.

;)

(edited by Qugi.2653)

Purchased GW2 Recently

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

;)

(edited by Qugi.2653)

Purchased GW2 Recently

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Player that buy game before free get free outfit.

;)

Will guildwars2.com be updated?

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

You want them to update the website or you want them to fix in game bugs that needs attention at the moment?

Do not think people that work with website same people that work on GW2 game program.

;)

How to make the events/bosses +challenging !

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

AR check and more HP do not mean challenge. Just mean make fight longer and require some gear. Sorry you do not understand real challenge.

Real challenge for world boss would be if boss change way attack random and player fight have to react to this. This way zerg on boss have to adjust to what happen and do not know until fight start.

;)

(edited by Qugi.2653)

Mailed that account would be shut down

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Report and delete.

;)

GW2 Inspired Ink (Mad Moon)

in Community Creations

Posted by: Qugi.2653

Qugi.2653

The tree with man look good but yes I agree moon need some work. Hope to see finish.

;)

Stop ignoring us with 4k displays!!!

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Maybe if Colin or MO gets a 4K display …

On Mac page president of Anet is always with Mac and we see how good that work for Mac client so maybe not so good for 4k also.

On top of it all, ArenaNet staffers are big fans of Macs. We offer them as part of our employee laptop subsidy program, and our president Mike O’Brien is rarely seen without his Mac laptop. We’re as excited as anyone to play Guild Wars 2 on OS X.

Sorry do not mean to go off topic just thought that funny.

;)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Also FlamingFoxx sorry I was rude at you before about this. I just get very mad when I see how bad Anet treat Mac customer for 3 year now.

;)

How to stow pet?

in Players Helping Players

Posted by: Qugi.2653

Qugi.2653

What level is you character? Pet command not available till level 5.

;)

New Player to Guild Wars.

in Players Helping Players

Posted by: Qugi.2653

Qugi.2653

Server only really matter for WvW because GW use mega server system for PvE where all player from different server play together. If interest in WvW here is list of WvW server rank but top server will be full and can not join.

https://leaderboards.guildwars2.com/

For find guild there is section in this forum where people advertise guild.

https://forum-en.gw2archive.eu/forum/community/lookingfor

You can be in up to 5 guild so you can look around careful to find right guild for you.

All profession good at solo PvE so depend what you find fun. Many people play Warrior or Guardian to start why they learn game because more easy when new to game.

Last this sticky thread is old and some information not the same because game change some but still helpful.

https://forum-en.gw2archive.eu/forum/game/players/OMG-If-you-only-knew-this-tips-for-new-players/

Welcome to GW2 and hope you have many hour of fun like rest of us do.

;)

(edited by Qugi.2653)

Support Page Down

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Support page work for me. I just check.

https://help.guildwars2.com/anonymous_requests/new

Maybe problem with you browser. Maybe try different browser.

;)

Have I been phished?

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Yes.

I suggest in this order change password for account. Scan computer for virus and key log. Contact support, link top of page and tell what happen. Change email for account when talk to support. Should probably change password for emails and other important account after virus scan to be safe.

;)

Chargeback, apparently?!

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Maybe this sounds dumb, but how can I get a coverage of all the debits that have been made? Do I call the bank? Do I walk over? Sorry, I’ve never done something like this in my life!

You need to call you bank. Have account number and other information ready to talk to person at the bank. They will need to prove it you to look at account. Most card have phone number for customer service on back. You could also go to bank. Both way should work.

;)

(edited by Qugi.2653)

Scam, or actual GM?

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

See at bottom where it say not from GW2 team? That mean it really is not from GW2 team.

Report and delete.

;)

In game voice chat?

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Does not exist. Do not think Anet will make one. Would be hard for them to monitor for people that violate ToS with bad language. With 3rd party voice program Anet not responsible for what people say on it.

;)

Character Slots

in Guild Wars 2: Heart of Thorns

Posted by: Qugi.2653

Qugi.2653

When buy game from free get 5 character slot.

https://help.guildwars2.com/entries/95982157

;)

Chat box

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Anet say they can not even fix forum search because company that make forum they do not work with anymore. I do not think Anet can make any improve or change to forum because of this. Anet did say once maybe in future use new forum software but no news on this. So any hope for this kind of thing now not realistic.

https://forum-en.gw2archive.eu/forum/game/players/Forum-s-search-feature-doesn-t-work-A-tip/first#post4612877

;)

Retail copy

in Guild Wars 2: Heart of Thorns

Posted by: Qugi.2653

Qugi.2653

Anet no longer directly sell GW2 core from their site. Only available from other store. No way for Anet to know if person pay full price same as HoT for core game from other store to give the person HoT. Would not work. Can find core game for less than HoT many places. People would take advantage and buy core game cheap then say to Anet I pay same price as HoT give me expansion.

;)

(edited by Qugi.2653)

HoT character slot with no pre-purchase?

in Players Helping Players

Posted by: Qugi.2653

Qugi.2653

Well thats a shame, though I suppose its my fault for not following it more closely. Guess i’m waiting for a price drop then.

Thanks.

By time that happen could probably save some small money a day and buy character slot.

;)

HoT character slot with no pre-purchase?

in Players Helping Players

Posted by: Qugi.2653

Qugi.2653

No pre-purchase no free character slot.

https://www.guildwars2.com/en/news/pre-purchase-community-address/

For our long-standing fans and loyal players, we would like to say thank you and show our appreciation. For all players who registered the core Guild Wars 2® game prior to January 23, 2015 and who upgrade their account by prepurchasing and registering any Guild Wars 2: Heart of Thorns edition before Guild Wars 2: Heart of Thorns‘ launch, we will add one additional character slot to your Guild Wars 2 account.

If buy Deluxe or Ultimate you get 1 character shot with that package.

;)

(edited by Qugi.2653)

changing guild halls

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Red post.

https://forum-en.gw2archive.eu/forum/game/hot/Day-Six-Guild-Hall-Statistics/first#post5679436

2) Yes, to capture a different one go purchase the expedition for that hall and complete it. You will retain your old hall until you succeed the new expedition. All of your upgrades will then apply to your new hall and you will loose access to your old hall.

;)

Open world pvp

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

What I don’t understand is why, out of the 50+ servers that they have, they couldn’t spare a single server for open world. 49+ servers to be just like it is now, with 1 “omg everyone is out to get me” server to guest to for open world PvP fun.

It would be like a PvP vacation land.

Mega servers, that’s why. Not to mention the game was made with out open world PvP in mind. If you want open world pvp, we kind of already have that with WvW.

I do not think person you respond to will read you post because it is from 2 year ago. Also no mega server 2 year ago.

;)

Free Character slot with Heart of Thorns

in Players Helping Players

Posted by: Qugi.2653

Qugi.2653

Need to make a support ticket if you think you should have free slot and did not get since you say you have HoT in June. Link at top of page.

;)

(edited by Qugi.2653)

Suspended account

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

But how could be a serial number right?

Could be some person buy it with stolen credit card then sell it. When person see charge on card they do not make they call bank and report this some day later. Then Anet find charge back for key many day later and key is then bad and account suspend. You should always buy from Anet authorize seller to not have problem like this.

;)

Message about bad account

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Scam. When message say it is not from GW2 team it really do mean not from GW2 team. That is why that message there.

;)

Suspended account

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Could take 7 day now support more busy with expansion. Could take not so long just have to wait for support to write you back. Also do not make another ticket if you do not hear from support soon. Making another ticket will slow response from Anet.

;)

Suspended account

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Support link at top of this page to make support ticket. It is beside link that say forum.

;)

Lemme get this straight...

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Anet has no way to know if you stole key you self or if you buy bad key and did not know it bad. They have to protect their product first and let you then prove you innocent. Not their fault you buy a bad key so effort to fix this problem belong to person that buy the bad key. If I buy car from some person in a dark street and police catch me and say stolen they take away car and I have to prove I did not know stolen to not go to prison. The police will not say here are some cuddle and hug why we figure out if you did or did not steal car. In that example I even do not get car back. At least with Anet you can get core game back when show you innocent.

;)

(edited by Qugi.2653)

Suspended account

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Many account suspended because key bought from not authorize seller and key was bad. You need to make support ticket to fix. Link top of page.

;)

Shark Fin?

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Shark fins? Now that’s in poor taste Anet.

Its like being encouraged to kill fur seals. Terrible idea to include this Anet.

tumblr is that way —-———>

;)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

The gem store is a website that is rendered by the game (or at least that was how it worked back then), so the reason it didn’t work properly was something they could fix, because it wasn’t actually an issue with cider, it was just the way chromium was working with OSX.

Yes, but it also was something that helped them acquire revenue.

Follow the money trail, ladies and gents…

But it was a issue with cider and why there was TGupdate download when it get fix.

;)

I bought the expansion.

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

No just have to load game and patch. any update you do not already have. Should not take long depend on connection. but do not have to install entire game. launch game and you will see it is not entire game to download. You do have to go to my account and enter code to show you buy HoT though.

;)

(edited by Qugi.2653)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

My hopes were ressurected with the announcement of an expansion. i thought "oh well, 3 years is enough time for a company to make a game so they probably tweaked the wrapper at least.

I think part of the problem is that there is very little they can do to tweak the wrapper to make the game run better. Cider was coded by transgaming and then licensed out to other companies. I don’t imagine that the GW2 dev team have an amazing understanding of cider’s coding and it’s probably difficult for them to work out the flaws in someone else’s software. Obviously if you’re going to use something like cider to offer your game to mac players then you really should understand how it works and be able to provide support and fixes. But it seems like they really don’t…

Anet sure work fast and communicate a lot on forum and work with TransGaming when that bug would not let Mac player buy gem or use gem store some time ago. They fix it in about 1 week.

I agree though we do not know what happen with TransGaming since Nvidia buy them.

The gem store is a website that is rendered by the game (or at least that was how it worked back then), so the reason it didn’t work properly was something they could fix, because it wasn’t actually an issue with cider, it was just the way chromium was working with OSX.

If was not part of cider why was there “TGupdate” download pop up that download before game patch for fix of gem store problem since that not part of cider port? I remember this problem and when it was fix there was a TGupdate that ran before the client patch. Mac customer can always tell when there is update to cider because TGupdate run first before normal game start patch. Sad this has not happen in a long time.

Still they work on that fast as can and communicate in forum why they fix. They do not communicate good for the rest Mac client since. I do not no why you want to defend anet so much with way they treat Mac customer because what they do is bad, very bad. Even you say this in some other posts. I am confuse because you say Anet is good some time about Mac client then also say bad. Do not know if you agree with Anet or not on how they treat Mac customer. You also ignore my post about the GW2 Mac page where I say they need to remove or change and show about that.

Truth Anet treat Mac customer like trash and do not tell Mac customer honest news about client. They say how they like mac client. They say we have new Mac specialist to help and that person disappear. Anet hide behind this beta tag and do not say what is Mac client and do not communicate with customer honest. Anet should have shame the way they do with Mac client. Can you argue that?

I would make blog about truth for Guild Wars 2 for Mac if my english not so bad. I would make it hope that when person search for GW2 for Mac they see truth first before Anet page of lie about Mac client.

Here are some past thread I found.

Look how fast respond and attention to not able to buy gem problem. Many red post in thread.
https://forum-en.gw2archive.eu/forum/support/support/Gem-Purchase-Redemption-Issues-Merged/first

This thread fun to.
https://forum-en.gw2archive.eu/forum/support/support/TgUpdate-1-11-everytime-i-open-the-launcher/first

Good for laugh. There are more but to tired to look up. May be tomorrow.

;)

(edited by Qugi.2653)

So I was watching a show~

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Been there before.

LoL sweat pant guy. There is this to.

Attachments:

;)

Not got the free character slot

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

I am aware of the free character slot given to people that pre-orded the game and no I did not pre-order the expansion

You answer you own question. You did not pre-purchase HoT like you say so you do not get free character slot.

;)

(edited by Qugi.2653)

So I was watching a show~

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

I agree. But I always look at Penny more than what is in background.

;)

(edited by Qugi.2653)

So I was watching a show~

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Some other post about this before. I think it cool. But I do not think a few second of game box in back ground make much difference for sales. Most probably do not even see it because they look more at that woman instead.

;)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

My hopes were ressurected with the announcement of an expansion. i thought "oh well, 3 years is enough time for a company to make a game so they probably tweaked the wrapper at least.

I think part of the problem is that there is very little they can do to tweak the wrapper to make the game run better. Cider was coded by transgaming and then licensed out to other companies. I don’t imagine that the GW2 dev team have an amazing understanding of cider’s coding and it’s probably difficult for them to work out the flaws in someone else’s software. Obviously if you’re going to use something like cider to offer your game to mac players then you really should understand how it works and be able to provide support and fixes. But it seems like they really don’t…

Anet sure work fast and communicate a lot on forum and work with TransGaming when that bug would not let Mac player buy gem or use gem store some time ago. They fix it in about 1 week.

I agree though we do not know what happen with TransGaming since Nvidia buy them.

;)

(edited by Qugi.2653)

Selling legendaries via mail system

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Thanks a lot for the elaborated answer qugi and the the following confirmation. I appreciate ur help

You very welcome.

;)

Selling legendaries via mail system

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

Thanks for the answers. The rumour that you get banned in any case is still going around and now I’mnot sure what to believe.

Here is you answer.

https://forum-en.gw2archive.eu/forum/archive/bltc/Fraud-Alert-Don-t-buy-outside-of-TP/first#post3450005

Please keep in mind that if you lose gold in this manner it will not be returned. Please also remember that any account that we verify to have been involved in the defrauding of players will be investigated and suspended or terminated.

And this.

https://forum-en.gw2archive.eu/forum/game/dungeons/Dungeon-owner-sometimes-required/page/5#post4426471

1. We do not reimburse wealth lost to other players for any reason if it is outside of the Black Lion Trading Post. This is because Customer Support can not duplicate wealth. With the volume of requests coming in we alone would damage the economy if we were to restore wealth lost when trading takes place.

2. We terminate accounts permanently for defrauding (scamming). If you are found to make a deal to trade (say, sword for gold) and not hold up your end we will investigate and terminate. If you are the victim of a scam you should submit a support ticket and provide what you lost and the time and date as accurately as you recall. This is usually all we need to research the event but we will ask you if we need more info. You do have a right to know the outcome of these investigations but be aware these take us a few days to resolve.

-snip-

Please understand that you are allowed to trade outside of the BLTP – but you will not receive replacements for lost items or gold.

;)

(edited by Qugi.2653)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Anet also need to update this page with real info to be honest to Mac customer that could buy GW2.

https://www.guildwars2.com/en/news/announcing-guild-wars-2-for-mac-beta/

That is a news announcement article from three years ago. They’re under no obligation to do anything with that or change it. There are plenty of news articles they’ve made that are no longer relevant. Should they retroactively go back and write on all the Living Story Season 1 announcements that ‘this event is no longer playable’? Of course not. It is a dated news article… It is still there as a reference, it’s not something they can be held to.

Not that that excuses their lack of support or acknowledgement of issues. But trying to hold three year old articles against them is ridiculous. That’s like trying to hold the original manifesto against them. Things change.

If you Google Guild Wars 2 for Mac that article first thing you see. Customer that may think about GW2 and google to see if it is for Mac find this article. They see how Anet say how great it is and how Anet staff love to play on Mac and how it work better when final version.

Yes they need to change this page. Or make new article with truth then. It is the only page they have about Mac client so still relevant not like you other example where they post other update about game when thing change. Anet never post any update article about Mac client.

Maybe I should make blog page truth of GW2 for Mac if my english was better.

I use google keyword tool and here is search volume to show and that article is first result for each term. Use September number with lowest guess that is about 150 people day see if GW2 is for Mac. People that search that obvious see if GW2 is for Mac because they think about buying game if it work on Mac. When they do first thing they see is Anet article. So if out of date Anet should remove, make new one about Mac client or update with honest information for Mac customer.

Attachments:

;)

(edited by Qugi.2653)

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

I’d appreciate it if they were at least honest with that part.

This all I ask. That Anet just be honest about this client. They need to just say what can or can not fix. If this is something they can not do real then need to just say so instead of tease Mac customer for 3 year about how they support. Talk several time about how they have Mac specialist that disappear. Anet also need to update this page with real info to be honest to Mac customer that could buy GW2.

https://www.guildwars2.com/en/news/announcing-guild-wars-2-for-mac-beta/

They need to change it say Mac beta client have many problem and will not work so good and if want good use bootcamp. They should just be honest because now they just tell lies on that page and to Mac customer.

I think most Mac customer would be more happy if Anet just be honest and say where they are with Mac client and not generic message we work on it that we hear for 3 year. If they can not fix then they need to say and get over with. As is now they sell broken product to Mac customer. Only time they ever fix a Mac beta problem fast with good communication was that time Mac customer could not buy gem or use gem store and they fix that in a week. Strange.

Maybe Anet should disable gem store for Mac customer so Mac customer can not give them more money for broken client.

;)

(edited by Qugi.2653)

Transfer server Error

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Have to make support ticket for help. Link top of page.

;)

Tech support is taking awhile to respond

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Do not make another ticket because that will slow down response more for you problem. Support very busy now because expansion. Sticky above use to say if do not get response in 3 day and they change it to 7 day. So you probably will get response but not fast as before expansion. You just have to wait. If after 7 day no response post in sticky thread.

;)

Buying HoT through a 3rd Party? Careful!

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

When some person has a key that stolen or from fraud and use it Anet do not know if person that use key stole it or buy it. So they have to suspend until figure this out. That the way it work and make sense. You are not victim of Anet but victim of place you buy bad key from. You complain should be with place you buy key.

;)

Will there be more specializations?

in Guild Wars 2 Discussion

Posted by: Qugi.2653

Qugi.2653

The way some people talk on forum by time you finish get new elite specialization with HoT next expansion will be release with new one.

;)