Guild Wars 2

Faith.3709:

Okay, so basically, this is the story:

I’ve been able to use E-Mail authentication fine since release of it, and never had an issue with it calling the wrong IP or the wrong city.

Now suddenly, as I try to log in for a few minutes before work, each time I try to sign in, it asks me to use E-Mail authentication.

Ok, no biggie, must’ve just reset or something.

Log in to e-mail, and suddenly, wrong city AND incorrect IP address.

“well that’s not me. I should try one more time to make sure this is me. If it isn’t, I should change my password!”

So I go and exit, restart my computer, and try again. Still the same thing. The IP is incorrect, AND the city is incorrect but each time I log-in and it tells me to authenticate, the attempt is from my home (known because each time I’ve tried now I’ve gotten an email, no random ones). Why would this suddenly be happening if literally nothing has changed? No new modem, no new house, no new ISP, no new computer… And definitely not a new city.

It is normal for those e-mails to show incorrect city especially if/when your external IP gets changed (they dont show your location but address of ISP they were registered to). If you are not sure if new IP is yours or not, visit http://ping.eu and compare your current IP with one you get in authorization email.

i wish they added cyrillic support…

jamierawr.4639:

this is getting annoying, every time i log in, it wants me verify my ip each time, even if i click remember this ip

Not A-Net’s fault. Most likely your internet service provider(ISP) dynamically allocates IP addresses to its customers, so every time you reconneect to internet you have your IP changed. You can contact your ISP’s support to check if they provide static IPs for clients, but they may ask you for an additional fee (for no real benefit for you, except for not getting authorization emails from Anet).

Dracul.2158:

My wife uses this computer and plays guildwars2 as well (she is the one that keeps buying gems to get minis .) however she isnt the most technically savvy and wouldnt access GW2 outside of the actual game.

It is possible that you had it enabled this whole time, but had “remember this network” checked when you authorized it some time ago. Some ISPs may lease IPs for a lenghty amount of time (for example: mine ISP keeps IP bound to me for at least month or until i forget to pay for internet) but when they change it – email authorization kicks in. I think there is nothing to be worried about.

Iruwen.3164:

I don’t see an alarming amount here. People specifically come to the forums to complain, so the number of incidents here isn’t representative for the majority of players (the number of people active here is actually way higher according to ANet iirc). On the other hand, if you cannot login, you probably cannot login to the forums too, so that argument works in both directions. But what’s representative is the amount of support tickets ANet receives, and the support account is a separate account, so they can judge by those numbers pretty well. That being said, I tend to believe it when they say that there has been no unusal increase in hacks recently. I doubt they’d straight out lie to everybody, especially since they also have a big marketshare in Germany and the laws here are pretty clear about their responsibilities concerning customer information when it comes to data theft. After having read their blog post about account security, I doubt they’re the “bad guys” (like Sony for example, that was a mess of lying and incompetence).

Of course they wouldnt announce such mishap, because it’ll hurt their sales. And that blog post about account security is like litany of common sense, which they fail to follow themselves.

Loli Ruri.8307:

ArenaNet doesn’t have an autoban, so they say. However they have software in place to detect certain types of behavior. When the criteria is matched up, an employee is notified and dispatched to check it out. How a person who is nowhere near combat and afk could be possibly banned is very strange indeed. Something is going wrong if the person is really innocent.

There was a dev post stating that they never ban players “on spot”, you’ll never get banned for what you were doing at moment of ban. OP probably got banned for something he done, was seen doing that and reported a couple of days before ban.

Iruwen.3164:

I still doubt there has been a breach at ANet though. We’d have way more reported cases of hacks then.

Actually there is an alarming amount of hack reports on forums. If you consider that only 5-10% of playerbase uses forums (and even less are posting), then it does look like a security problem on A-Net’s side. While some hacks may have occurred due bruteforcing, but ability to target certain players is an evidence of either database theft or a serious security overlook in log in process.

https://en.support.guildwars2.com/app/ask/

What part of “double click to apply” in sigil’s description you dont understand?

Not only backslot items, but also jewelry from drops (that is soulbound by default) cannot be salvaged too.

FuzzyNutz.2673:

i would also like to know how to change a character name, i JUST spent $60 on this game earlier tonight, and i have to admit, thus far im pretty disappointed, I’ve spent the last several hours playing the game, getting used to the mechanics and trying to learn how everything works… when in the middle of my first fun fight, i get kicked out of the game because of “unacceptable behavior” when i try to log back in, it says i need to change my character name…. I’d be more than happy to do so, if there was a way to do so, but after combing my account info, my character page, etc, i cannot find any way to do what it is asking me to do…. should i assume that it is not possible? yes i realize i only made it to level 9, and i could easily do so again, but i should not have to, if my character name was unacceptable, it should’ve never been allowed to exist in the first place, little lone every other variation on the spelling that i could come up with until i found one that wasn’t taken. please either unblock my account, allow me to change the name myself, or tell me how, if im missing something.

You probably got 72hr suspension for unacceptable character name. After suspension ends – you’ll be able to log in on your account. You will be prompted to change name if you try to play with character-in-question. Next time name you characters according to Rules

and how is that an ACCOUNT issue?

Ask for help in map chat to either ress you or send you a couple of s for waypoint.

Movement speed bonus is hardcapped on 33%. If you have several bonuses – only 1 (highest) is applied. So it is possible that there are other hardcaps as well.

Ascii.9726:

The item is labeled soulbound, it is bound to that character, plain and simple, moving it or its looks off the soulbound account seems like a bug to me. Its called soulbound for a reason.

item != skin (looks). I dont see problem with transferring skins between characters on 1 account.

Neandramathal.9536:

My concern’s atm are:

Why does the “your email has been changed” email not have a confirmation link etc?
Why was the hacker able to login to one of my characters and access my bank while I was also logged in on a different character?

Neandramathal.9536:

Shame I can’t get mobile auth due to my phone type, but some of the players hacked are using mobile authenticator anyway. Once they change your email they can login and disable it I believe?

So the root of the problem is how are they changing the email to begin with.

Because confirmation link was sent to new e-mail address. Whoever thought it was a good idea should be fired on spot.

gwaimui.3819:

totally spamming but commenting again to take it back.
I used a blue peice of armour for the transmuting rather than a white peice which I think stuffed it up.
I used a white piece instead & it is now account bound <: (yay!)
although. seriously arenanet. make order armour account bound on purchase.
you’re doing my head in.

Well, glad it worked. There was one eye-catchy bug with transmuting, so i wouldnt be surprised if they have fixed that workaround already. Seems like they only addressed issue with cultural armors.

Fiction.6418:

I would not be opposed to something like a certain amount per designated time frame though, even if the number is small I am never leaving while in game randomly or leaving my pc and being kicked from game more than once or twice a night at the most. Just voicing my view on it all.

Logging off from game on safe spots is not an issue here. Problem is in WvW when player(s) log off during combat/downed state to avoid repair bills and deny their opponent rewards. That is why ANet should introduce some sort of punishment for such behavior: debuff that stacks in both duration and severity for each “disconnect” during combat/downed state starting with 2nd or 3rd this day (counters reset daily). The punishment is up to ANet, but i think percentage reduction for all stats across the board is fine (5% per stack, with 10 stacks limit). The 1st stack is 30 min, consecutive ones add 1hour to remaining time. That debuff should not wear off during offline and should work only in WvW.

Have you thought that Twilight and Sunrise are just precursors for legendary Eternity and that is why they dont count toward achievement? =)

This is not only Necro’s problem. Mesmer’s illusions usually attack anything but player’s target (especially one created on dodge roll), sometimes even invisible/despawned targets (for example: some destroyed crates/tables) or something underground/inside textures. Engineers have same problem with turrets.

Yup, happens from time to time and annoying as hell. There is temporal solution to this – try to change quality of sound instead of its volume. Sometimes it works.

You should write fan fictions about GW2 and Anet… they’ll be a huge success.

Try to send e-mail to support@guildwars2.com regarding your issue and wait for reply.

Only 1 stack can be active at any given time. If you have 2 weapons with different sigils – 1st stack will apply randomly and then it’ll get to 25 ignoring sigil on 2nd weapon. If you have 2 identical sigils – you’ll get 2 stacks per kill.

If monster is attacked by many players – there is possibility that you wont get stack from it because aggro/reward lists are rather short for monsters and cannot keep all players that contributed to kill.

mSum.4831:

I’ll try again tonight but I’ve done the harpy quest 3 times now. Then he shoots 3 cows because he has extra or whatever and then he gets the coins over his head….but nothing happens, I just get the error that the content is disabled.

What is supposed to happen?

You are not supposed to talk to NPC after event but to activate cattlepult directly (from an odd side tho). IF you get “content is disabled” message that means you have either NPC targeted when you press “f” or he’s near launch point. To avoid this hold CTRL to highlight cattlepult’s launch point (you’ll see yellow name) and double click on it. Look for video in this thread, it shows where to look.

They are bugged for about a month or more. Also all swindler pants affected, not only those specified in 1st post.

have you tried to look in screenshots?

stealthstalker.8301:

I was trying to submit a ticket earlier and probably locked my account out on the Support site. When trying to reset the password I never received a mail which lead me to believe it is indeed locked.

The suggestion for when that happens is to “Contact the support team” or something along those lines. That… seems a bit tough if you can’t actually log in to the support website.

So, can anyone point me into the direction of where to go about unlocking the account?

Thanks

There is always “Ask a question” option. You dont need support account for that.

It is exploit of a hack. You should send support a ticket reporting ToS/EULA violation. Report should contain detailed description, link to that video and his account name (they wont transcribe it from video for some reason).

Eastwind.7209:

I must be misunderstanding your complaint — it looks to me like you haven’t dyed all parts of your armor black, as each piece except the shoulders has a part set to brown.

You have to drop dye into each of the 2-3 rectangles to the right of the armor piece icon… If you already knew that then I don’t understand what you want to be different.

I think he meant that those parts autorevert to “remove dye” (default) color despite being colored to black.

IIRC underwater thieves with spear have (maybe in different order):
1. normal attack (up to 3 targets in front of you)
2. flanking attack (evade during animation)
3. block with counter attack (recovers some initiative used)
4. pull
5. channeling attack (evade all attacks channeling part of cast bar)

With some traits you can either block or flank(evade) enemies indefinitely.

Vikittenller.9053:

So, We have one copy of GW 2 with one cd key and we have 2 arenanet accounts, one with the gw2 cd key registred on and one with Gw 1 cd key registred on.
The question is: if my brother delete his account can i use his cd key of GW 2 on my account?

Sorry for english, i’m from italy

If he is your brother – cant you just play with his account?

Vikittenller.9053:

Nope, My brother wanna give to me his copy of the game but i wanna use it with my arenanet account

That explanation is a bit confusing. Can you elaborate?

Why do you want to do that? There is only one reason i can think of: you have bought account from some other player and want re-register it to yourself.

Anyway you should ask support about this.

You got 72hr suspension for your account name which is in violation of GW2 naming policy

If you CBA to read the rules here are some quotes:

We do not permit names that:

• Make inappropriate references to human anatomy or bodily functions.
• Reference names of copyrighted or trademarked characters, materials, or products.
• Use misspellings or alternative spellings of names that violate any of the above rules.

If a name is reported to us and is in violation of the guidelines above, for the first offense, you will be required to rename your character upon your next login and your account will be marked and suspended pursuant to Guild Wars 2 Conduct Breaches and Outcomes. For the second offense, we will assign you a new name and your account will again be marked and suspended pursuant to Guild Wars 2 Conduct Breaches and Outcomes. We may take further action at our discretion.

Have a good day.

SaviorKai.4270:

I’ve got the sigil on my warriors shield, and it doesn’t work when I swap to the shield. I’ve tested this thoroughly in combat and it doesn’t work. An explanation or a fix would be much appreciated.

All runes share internal cooldown. If one of runes on previous weapon set activated right before weapon swap – it is possible that on-swap runes of 2nd set wont activate due to internal cooldown kicking in.

Even if you remove target calling it wont solve anything cuz most of the time targets are called in voice comms.

Your screenshot contains advertisement of an RMT site =\.

Are you sure those were mesmer’s phantasms/illusions and not AoE attacks?

Why player driven content such as in-chat quizzes or guessing numbers etc should be bannable offense? That makes no sense. If you dont like it – dont read it. You can always create separate tab for /map chat.

From patch notes:

Updated Rune of the Citadel to properly grant power instead of healing.
…
Rune of the Pack’s on-hit effect now works properly.

Gotta love their QA team. Somebody is not doing their work.

http://i.imgur.com/PANGn.jpg

36 on map =\

RiversOnFire.3607:

Its hard to tell hacking from expoiting, and, there is no option for expoiting at all. does “botting” means “hacking”? or “botting” is wrong and “hacking/cheating” is right?

If you think a bit about it you’ll come to conclusion eventually that: botting = using 3rd party software = cheating/hacking.

after the update, “You can no longer view opponents’ account names through reporting in WvW”

does this mean that ss and videos of hacking or cheating could not prove anything anymore.

You still can report them via in-game means. If you cant see their name it doesnt meant ANet cant too. The only downside is that you might get suspended for spamming reports (abusing report function) while unintentionally reporting same player.

I found only 36 of them on map too, but i have 37/37. I suppose there could be 1 in story mode, but i’m not sure.

they have wrong description, but give correct stat – precision.

Vayra.3290:

Limiting portal charges would completely destroy the viability of the skill in wvw unless it was 30+, which defeats the purpose of a cap. So no, unless ANet has lost all common sense they will never do this.

The added cooldown is fine, though.

Cant see how added debuff will help situation in wvw, but w/e. Even if mesmer portal is reduced to 5 uses – an organized group will have to teleport 5 more mesmers 1st and then you’ll have same 31 player zerg in your tower/keep, including those 6 mesmers. In the end its defending side error for not searching for mesmers.

AmandaDaark.3250:

Thanks, but I already did multiple time and it still opens with my old password.

Then you can try to simply delete local.dat file in
C:/Users/<current user>/Documents/Guild Wars 2/
All your game/video/audio settings (except for shortcuts) will be reset to defaults as well as saved login/password.

uncheck remember login/password checkboxes in launcher and restart it. Type in new ones and check to remember them if needed.

earendil.1290:

There is no healing class. There are no uber efficient healing skills (including water ele). Anet made this choice since the beginning – everyone has to rely on his own mitigating skills – like rolling, and standing out of damage. They want a PvP that’s action based not skill based. You want games where PvP is based on using the right skill rotation and maybe the best items ? there are plenty but not this one.

How do you imagine that putting 40 players in the same spot in space is something “smart” and not an engine abuse ? Stacking 40 people in the same point is a “valid tactic” ? Just because ANet can’t switch collision detection (would be a mess) it does not mean they wanted people to do this. Just like the fact that they cannot switch to server side position handling (to avoid lag and rubberbanding) – doesn’t mean you are allowed to teleport.

The turtle is a symbol for a specific sort of gameplay: numbers + specific skill rotation + abuse of skill limitations/flaws. This is hopefully not the sort of gameplay they want on GW2.

“Turtling” is a valid tactics and has its strong and weak sides. But the correct solution to this problem should be removal or at least increase of target limit for AoE attacks and not limiting healing/buffing skills.

I hope bug is in outdated descriptions and not in CDs. =)