You are all recognizing the problem with PvP templates versus PvE templates:
PvP builds can be constructed regardless of what items you own. The templates can even save weapon type and give you a free level 1 item if you don’t have a weapon in your inventory already because PvP has normalized attributes.
PvE/WvW builds must include actual items. This mean sharing non-PvP builds becomes very complicated. Either you simply can’t do it, or templates save out exact items for reapplication AND save out item type/level/rarity/prefix/suffix/etc for sharing.
Another aspect you guys are hitting on is the need for template ‘chunks’. This means templates are not an all-or-nothing application, but can be pieced together from various parts. For instance, you could have an ‘appearance’ template that consists only of wardrobe skins, dyes, and a finisher that you can apply and save separately from a ‘functional’ template that may contain skills, traits, and amulet.
This is quite an intricate detail, but you may even want to leave individual skill/trait slot empty in a template you’re sharing like a wildcard.
The point I made a long time ago about precursor rates increasing price was speaking to an anomaly that can/did occur with a very specific set of market circumstances. It does not automatically applies to other markets or changes.
I just played it and the Risen come in one at a time, with the tanks firing on them the whole time. That plus the friendly soldiers makes it quite possible to avoid being overwhelmed. My best guess would be that some Risen snuck in while the player was occupied elsewhere.
If she’s in combat, you can’t speak to her. The player who started the story instance (it sounds like you were playing co-op) can speak to her once she’s not in a fight.
One of the strengths of ArenaNet has been they’re ability to recognize holes or failings and take steps to fill them. People have been complaining about missing the past story lore and it’s cool to see them implementing a system to address that.
Heck, I might even try to finish those post-Claw Island missions on my PS now.
We’re also trying to put a little more info in the Story Journal once you’ve completed a Living World story instance, like a slightly more detailed recap that not only includes the plot and action details, but also touches upon the character moments.
We absolutely want to make build templates. They could work similar to GW1, but there are more components to a build now. Using the old string-code method may prove to be unwieldy.
Things that must be in a template:
Weapons
Sigils
Rune
Amulet
Skills
Traits
What could be in a template:
Skins
Dyes
Outfit
Finisher
Things to consider:
Sharing (chat links? codes? urls?)
Viewing (seeing some else’s vs. seeing your own)
Saving (notepad vs. local vs. account vs. web)
Building (one spot in UI vs. multiple spots)
Websites (third-party sites should work with in-game)
APIs (Could expose an API to third-parties)
PvP vs PvE vs WvW (each mode requires different configuration options)
James Ackley, our Audio Director, sat in on our latest VO session. After a few minutes of a particularly awesome (and hilarious) performance from a new cast member he turned to me and said, “See if we can get some of these outtakes.”
Looking over the LS season 2 blurb I spotted this “Past episodes will be available for purchase for 200 gems”
Does this mean if we want to reply any LS content we need to pay for it in gems? Is it an unlock a chapter forever fee for every account or is it character bound? If we pay for a chapter can we team with people who haven’t?
Personally, not sure how I feel about this move. To me it seems to step over the ‘morality line’ and move GW2 to a payment model I don’t really like..
Hmm
If you log in during the release window of an episode (e.g. two weeks) you unlock the episode for your account. You can replay it as many times as you want for free. If you miss the release window and you want to play an episode that you didn’t unlock, you can purchase it.
It’s a lot like watching television in that you can watch (and record) an episode for free when it airs. If you miss it, you can buy the episode off iTunes later. Does that make sense?
Hmm, so if LS is going to be using the green star like the PS, what happens to those of us who haven’t completed the PS? Do we just select that in the story panel and it basically hides the PS one/step?
Going from what Colin described, that seems to be the case.
Colin Johanson
To go along with this change, we’re modifying the story Journal in your character’s Hero Panel so it will track all of your character’s story steps. From that panel, characters who are level 80 will be able to select between playing their personal story and the Living World story. For the Living World story, you’ll be able to select which unlocked episode you’d like to play. Characters under level 80 will be able to see the available episodes, but will not be able to play them until they reach level 80. Think of the Living World story as the constantly expanding continuation of your character’s storyline once they reach level 80.
Once you hit level 80 you can switch between your Personal Story and your unlocked episodes of Season 2.
We have identified the issue and are working on a solution to distribute the proper tournament chests to all who should have earned them. We appreciate your patience while we work to resolve this.
Hi how do i find my support ticket i sent one but cant seem to find it
Check your e-mail. Spam, Junk, even Deleted mails. We send an auto-response which you should have received immediately. If you do not find it, then it’s safe to assume your ticket was never created and you should try again.
Click “Support” at the top of this page, and then “Submit a request” on the page to start a ticket. (Keep in mind that in-game reports are not tickets and will not receive a response.)
We’ve published a sparkly new article on Account Security on this link. It contains quite a bit of updated information and has links, as well, to a few resources for you.
Coming soon to your Guild Wars 2 Knowledge Base: “Choosing a Secure Password.” I think we’ll have that posted in about a week.
In the meantime, review the new article, please, and keep your account secure!
Im here because I also just got a password request just now. Not to worried cause I have an authenticator. But yea, looks like someones cycling an email list.
Yes. Sadly, every hour of every day, unscrupulous individuals use passwords gleaned from hacked sites — websites, fansites, stores, forums — or hackers sites, where to sahre credentials, to “ping” them against our system. If they get a match, they try to reset your password, but without your approval through e-mail or mobile authentication, they’re stopped at the door.
Do take on board, though, that if you get these genuine (not phishing) e-mails, someone does know your GW2 Account Name, that is, the e-mail address you use to log in to the game. That is not, in and of itself, that big a deal, but it does mean the address is “out there.” Now, would-be hackers may not know that they know your e-mail address because our system doesn’t give them a confirmation that the address is a legitimate e-mail address within our system. But I thought I’d mention it as something you should be aware of, nonetheless.
Yes, it’s not uncommon to see the sneaky tactic of “steal account/add mobile authenticator to the stolen account.” But Support can help you with this. Oftentimes, the hacker also has access to your e-mail account — in fact, that’s often how he/she gets onto your game account. So don’t be concerned if the agent asks you to submit a new ticket using a new, unique e-mail account; that’s just another security measure that is often helpful in adding an extra layer of security to previously-compromised accounts.
The team is still actively working on this, as you’ve seen in the various responses you have had from the team. I feel sure they can help you get this sorted.
I just wanted to ask if everyone was ok with this now. We occasionally have a momentary glitch with the store — as any business does — where items are a bit delayed in delivery. Did you all get your gems? Anyone else having problems with gem delivery?
As a general rule, if you ever have issues of this kind, please do submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form and we’ll do our utmost to help you.
As suggested in this thread, the absolute worst thing you can do is do a charge-back. There’s no need to do it, we definitely do not want to charge you for goods you don’t receive! And with a charge-back, we are required for various reasons to close the game account when a charge-back is processed. (The person will get his/her money back, of course, but that would happen by contacting us, so it’s six of one, half-dozen of the other and contacting us keeps your account in good standing.)
I should be clear. It’s very unusual to be able to help with deleted items. And in the case of a refund request for a deleted item, I just don’t think it’s going to happen. That’s a case of “Months ago, I had XX item and now I want a refund.” If you think about it, that’s like saying to JC Penney, “I bought a pair of jeans and I no longer own them, but can you refund me the cost anyway?”
A Guild Wars 2 player is always welcome to submit a ticket to inquire about his or her individual situation, but I did want to point out that some cases are pretty clear as to what the outcome most likely would be.
Yes, please do encourage your friends to contact Support so that a team member can help analyze why this is happening. We will definitely do our best to help him!
I have had to go to my email account to authenticate my login for about 2 weeks. Most of the time the address and city are diffent. Cities that I remember the login has been from have been plymouth, london and kittenheroe. None of the cities are where I’m logging in from. My guild-mates say i should be worried.
I basically want to know why the address and city changes, why it isn’t the location I’m actually logging in from, if a hacker has access to my account and if one does what I need to do to my my account safe.
My email password is completely different to my game account password.
Nothing has been taken, changed or added to my game account that I have noticed nor have I been contacted by other players saying I’ve been spamming/scamming them or otheres they know.
This really is not uncommon but I admire your awareness that you may be seeing unauthorized access. I can tell you that some months ago, a player in England contacted us asking why he was showing log-ins from Northern England, Southern England, Scotland, and Wales! I did some mapping (<3 Britain) and found his alleged “log-in locations” were at least 400 miles apart! So we decided he should contact his ISP and sure enough, they told him that they had a whole range of IPs and that a legitimate log-in may come from anywhere on the island. He was greatly relieved and I had a nice story to tell people about dynamic IPs.
On my account, I see log-ins from my town, from the larger cities around me, and sometimes from a city that’s nearly 100 miles away. As long as I’m using a unique password, watching my log-ins, and making sure that I am receiving them only at the moment I am actively logging-in, then I have confidence the system is working. Were I to see one from too remote a location, I’d be changing my credentials, checking my e-mail account for a possible breach, and contacting my ISP to ask them about the new, alleged “log-in location.”
First, if you are posting, you were not banned. A “ban” is a permanent account termination. Secondly, while generally we’ll ask you to submit a ticket, in this case I looked into the case and there was an error and the name is uncensored. (We left a note on the account to prevent this happening again.) However, it’s only fair for me to point out there was decidedly not an error with another of your name choices — it truly was offensive. However, you renamed that char with something that’s acceptable, so it’s fine now.
In the future, if you have questions about a censored name, please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option.
Please note that we cannot help you with your sister’s account. She will need to submit a ticket and work with Support, although you are welcome to assist her. But for security’s sake, we work with the actual account owner. Thanks for understanding.
I find that a lot of times, players use the same character names in Guild Wars 2 that they used in Guild Wars. You could perhaps try using your GW2 names, to see if you did the game. Otherwise, please submit a ticket by clicking “Submit a request” at the top of this page. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.
You should be able to give enough alternative information that your character name will not be needed to help you with your account. As suggested, you can leave blank those fields you cannot fill or don’t have the answers for.
Have you taken any screenshots of Guild Wars 2? If you have, then you probably have your character name in those screenshots. Look in your Guild Wars 2 folder or your Photographs folder and you just may find you have that info at hand!
Do you have any mail in your in-game Mailbox? I believe that sometimes those mails are addressed to your character name, and if so, again, there’s what you need to know.
Important Note: You cannot link your Guild Wars 2 account to the NCSOFT Account Management (NCMA) system or link the two games through your NCMA. In addition, you do not need access to your existing NCMA to purchase Guild Wars 2 or to link it to your existing Guild Wars account.
Could definitely happen that way. Do you think that’s more of a problem stemming from players not being able to easily switch builds on a per-map basis? It goes both ways: If someone is built for one map, there is no guarantee they get the map. They may do poorly on a map they didn’t vote for, or need to switch builds to adapt.
You can think about whether a certain implementation of a map vote feature would be a good one if you imagine how it works given any subset of maps. What if we had 2 maps, 20 maps, or 20 game modes?
I would prefer a map vote feature to be an improvement over the total RNG we have now rather than a solution to an atypical conquest map.
I dunno I feel like this thread is more about putting in a new feature, which could as a secondary part of this thread disenfranchise quite a few players
(33% voted to keep skyhammer in Soloque, this is not a small amount)
It’s not really about forcing players to do one thing or the other..
ALSO ::
IMHO Making the Vote a RNG system where each vote buys a roll for a certain map and the winning map is the one with the highest roll is fair. (I feel like this idea was ignored, or maybe I’m missing something)
Well said. I don’t think the weighted RNG is being ignored. It is an elegant solution that both caters to the masses and doesn’t ignore the minority.
As the original problems reported by this thread—disconnects and rollbacks—appear to have been resolved, and given that people now seem to be reporting unrelated issues, I am going to close this thread.
If you have a problem with your individual account, please contact Customer Support.
Thank you, everyone, for your reports and any details you may have provided.
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
I’m still getting a 42:1000:7006:1324:101 error every now and then, although this wasn’t introduced in todays patch, but rather when Festival of the Four Winds was released. It usually DC’s me between 10-40 minutes of play, no matter what I do.
This doesn’t sound like the same issue. Please contact Tech Support for assistance.
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
Can you provide any more specific details? Any error codes your are receiving, where your character is, action you are taking when being disconnected, information of that nature?
Update: we have just pushed a fix for this issue live. We’re monitoring it, but please let us know if you’re continuing to experience problems or if you see anything out of the ordinary regarding this issue.
Update: we have just pushed a fix for this issue live. We’re monitoring it, but please let us know if you’re continuing to experience problems or if you see anything out of the ordinary regarding this issue.
Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra
Liadri will now regenerate health during the first phase of the encounter.
Boom-Boom Baines’s Healing Turret no longer spawns once the bronze tier of the Boss Blitz has been reached.
The champions in the Boss Blitz have grown weary of fighting players for extended durations. Once the bronze tier of the Boss Blitz has been achieved, they will begin taking increased damage and deal reduced damage.
The drop rate for Chaos of Lyssa has been increased.
Labyrinthine Cliffs Balance
Sanctum Sprint’s festival token rewards have been increased.
World Polish
Harathi Hinterlands
Fixed a bug that would occasionally prevent “Defend the skritt thieves while they steal harpy eggs” from advancing when the Harpy Matriarch was defeated.
Brisban Wildlands
Bandit Loot Chests in the “Hinder Scotta’s bandits” renown heart region now give renown progress upon opening, and they can now only be used when working on the renown heart.
Rata Sum
Asura gate map marker tooltips now list their respective gate destinations.
Dungeons The Ruined City of Arah (Explorable)
Path 1 (Jotun): Fixed a bug that prevented some of the waypoints from appearing after the correct event.
Items
The Favor of the Festival description now explains that it can be crafted by combining a Favor of the Bazaar and a Favor of the Pavilion.
Profession Skills Common
Finisher: Added a check to verify that the player’s target is within range before beginning the finisher animation.
Elementalist
Fireball: Added a skill fact for the maximum number of targets (3).
Lightning Touch: Added a skill fact for the maximum number of targets (3).
Arc Lightning: Updated the skill facts to show the number of hits per stage.
Arcane Shield: Updated the skill description to indicate that this skill always critically hits.
Heat Wave: Updated the burning skill fact to list the correct duration (9 seconds). Updated the might and vigor skill facts to indicate that the boons are applied multiple times.
Signet of Restoration: Fixed a bug that caused the passive effect of this signet to be incorrectly listed as Aura of Restoration.
Lava Font: Updated the skill fact to show the number of hits.
Phoenix: Updated the description and added a skill fact to show that this skill only removes 1 condition.
Earthquake: Fixed a bug that caused the skill combo notification to appear when this skill was activated rather than when the attack hit.
Magnetic Leap: Fixed a bug that caused this skill to trigger the passive effect of Signet of Restoration twice.
Rock Spray: Fixed a bug that caused this skill’s particles to emit from the hand instead of the chest.
Healing Rain: Added a number of pulses skill fact (3). Added a number of conditions removed per pulse skill fact (1).
Tornado: Added an unblockable skill fact.
Fiery Greatsword:
Fiery Rush: Added fire wall damage and fire wall duration skill facts.
Fiery Whirl: Added number of targets and number of impacts skill facts.
Fresh Air: Added a missing recharge trait fact.
Engineer
Packaged Stimulants: Fixed a bug that prevented Med Kit skill facts from being highlighted in blue when this trait is equipped.
Supply Crate: Added a duration skill fact for the underwater version of this skill.
Elixir X: Fixed a bug that caused the skill duration to be listed incorrectly in certain circumstances. Updated the skill facts to correctly reflect changes from the Elite Supplies trait.
Guardian
Radiant Fire: Fixed a bug that prevented skill facts from displaying the correct burning duration while this trait was equipped.
Symbol of Judgment:
Fixed a bug that caused this skill to have two radius skill facts when traited with Writ of Exaltation.
Fixed a bug that caused the healing skill fact (for living targets) to be incorrect.
Adjusted the skill fact for revive percentage to specify the revive percentage per pulse.
Protector’s Strike: Fixed a bug that caused the ending flourish to act as a short-duration whirl finisher, sending out a single bolt in a random direction.
Mesmer
The Prestige: Fixed a bug that caused this skill to lack its range indicator.
Polymorph Moa: Updated the skill facts for moa attacks.
Claw: Added a skill fact for maximum number of targets (3).
Kick: Added a skill fact for maximum number of targets (3).
Peck: Added a skill fact for maximum number of targets (3). Updated the skill fact for number of attacks (4).
Screech: Added a skill fact for maximum number of targets (4).
Arcane Thievery: Fixed a bug that caused the Far-Reaching Manipulations trait to reduce the cooldown of this skill.
Necromancer
Mark of Horror: Added skill facts for minion damage and bleeding applied.
Wicked Spiral: Updated the skill fact to indicate that this skill hits 6 times instead of 1.
Grim Specter:
Updated the skill description to better reflect the skill’s functionality.
Fixed a bug that prevented this skill from removing conditions from allies in the explosion radius.
Summon Bone Fiend: Updated the skill fact to show that the crippling attack applies 2 stacks of cripple.
Rigor Mortis: Updated the skill fact to show that the immobilizing attack applies 2 stacks of immobilize.
Focused Rituals: Fixed a bug that caused well skills to recharge when this trait was equipped and unequipped.
Ranger
Viper’s Nest: Added a skill fact for the maximum number of targets hit (3).
Lashtail Devourer:
Rending Barbs: Updated the skill fact to properly indicate that this skill hits 6 times instead of 7. Updated the skill fact to display that this skill inflicts 6 stacks of bleeding instead of 1.
Signet of the Wild: Updated the skill facts to show the Enlarged buff duration when activated.
Enlarged: Updated the description.
Entangle: Updated the skill fact to specify radius instead of range.
Thief
Cluster Bomb: Added a skill fact for the maximum number of targets hit (5).
Detonate Cluster: Added a skill fact for the maximum number of foes hit per impact (3).
Steal:
Exploding Venom Sack: Added a skill fact for effect radius.
Use Trident: Updated the skill facts and description to match its functionality.
Healing Seed: Updated the skill facts and description to match its functionality.
Dagger Storm: Fixed a bug that caused the projectile reflection effect to last longer than the skill animation.
Warrior
Whirlwind Banner: Updated the skill facts to correctly display its radius rather than its range.
Split Shot: Fixed a bug that prevented this skill from hitting at its listed range.
Riposte: Added a skill fact for range.
Whirling Axe: Fixed a bug with this skill’s range indicator that caused it to function incorrectly.
Racial Skills Asura
Summon Power Suit: Updated the description and skill facts for the Self-Repair skill.
Sylvari
Grasping Vines: Added skill facts for pulses and immobilization.
Structured Player vs. Player World vs. World General
The Battle Historian now has WvW tournament rewards. These rewards will be temporarily disabled while we resolve an issue with Tournament Ticket distribution.
Due to fierce financial competition, one of the armor and weapons merchants in each staging area has declared bankruptcy and moved on. Their goods have been claimed by the remaining merchants.
The player-count requirement for breakout events has been lowered from 10 to 5.
Edge of the Mists
The Grawl High Shaman champion will no longer revive destroyed Bound Earth Elementals. The number of max targets affected by the shaman’s transform skill has been increased.
The elite Bound Earth Elementals no longer become nearly immune to damage when near each other. Their base health and damage has been increased.
The Kodan Chieftain champion now creates more patches of falling ice.
Fixed a bug in which the staging area supply piles were updating for the wrong team.
Fixed a bug in which opposing teams could sometimes use captured keep waypoints.
BLACK LION TRADING COMPANY GEM STORE New Items and Promotions
The Additional Crafting License is now available in the Gem Store. This license allows players to have up to three active crafting professions on all characters on their account for the low price of 800 gems in the Upgrades category.
The Mystical Dragon Finisher is now available in the Upgrades category of the Gem Store for 800 gems.
For the next two weeks, every Black Lion Chest will include an additional reward: Boost Enchantment Powder.
One armor, strength, speed, or rejuvenation booster can be converted to an Enchanted Combat Booster. This booster allows the player to choose from an armor, strength, speed, or rejuvenation buff.
One experience, gathering, crafting, or magic find booster (or two karma boosters) can be converted to an Enchanted Reward Booster. This booster allows the player to choose from an experience, gathering, crafting, magic find, or karma buff.
Improvements
Black Lion Chests have been rebalanced, given a new icon, and given an entirely new UI to clarify unlocking and rewards.
For two weeks, every chest includes an additional guaranteed Boost Enchantment Powder.
New additions to the chests include:
Boost Enchantment Powder (x4)—Uncommon
Custom Arena Time Token (x5)—Rare
Royal Terrace Pass (2 weeks)—Uncommon (during the Festival of the Four Winds)
Scroll of Knowledge and Tome of Knowledge drops have been slightly increased.
Mystery Tonic drops have been greatly reduced.
Mini 3-pack (Set 2) drops have been replaced with Mini 3-pack (Set 3) drops.
Bug Fixes
Fixed a bug that prevented players from hearing other guardians’ shouts.
Influence boosts sold by guild promoters are now manually consumable items, preventing a rare occurrence in which influence could fail to be applied.
Trading Post
The listing fee can no longer be avoided by listing an item at a lower price than the highest buy order. Items priced lower than an existing highest buy order will now be sold at the lower price. The player with the highest buy order will receive the item and be refunded any difference in price.
641654 – Checking with agent on this.
630552 – Answered May 22. If you did not receive the response, you may wish to make a new, unique e-mail account and submit a new ticket with this number in the subject line.
642436 – Answered May 30.
638920 – Answered May 25. If you did not receive the response, you may wish to make a new, unique e-mail account and submit a new ticket with this number in the subject line.
625113 – I sent a follow-up tonight, as it appears your friend has not received any response whatsoever and I’m sorry to see that. We will look into this!
643539 – I sent a follow-up tonight.
46560 – Under review.
650996 – Under review.
647472 – Under review.
636297 – Final Answer: Provided in March. You were unable to establish ownership of the account, so the matter is closed.
586422 – Final Answer sent today. We are not able to provide you the information you request, but again suggest you visit the forums to gain that info.
Please note that people involved in botting, cheating, exploiting, and gold sales (RMT workers) file appeals and post in forums, as do those who have been answered repeatedly and for whom the answer will not change. Responses flagged as “Final Response” will not be reviewed again.
641654 – Checking with agent on this.
630552 – Answered May 22. If you did not receive the response, you may wish to make a new, unique e-mail account and submit a new ticket with this number in the subject line.
642436 – Answered May 30.
638920 – Answered May 25. If you did not receive the response, you may wish to make a new, unique e-mail account and submit a new ticket with this number in the subject line.
625113 – I sent a follow-up tonight, as it appears your friend has not received any response whatsoever and I’m sorry to see that. We will look into this!
643539 – I sent a follow-up tonight.
46560 – Under review.
650996 – Under review.
647472 – Under review.
636297 – Final Answer: Provided in March. You were unable to establish ownership of the account, so the matter is closed.
586422 – Final Answer sent today. We are not able to provide you the information you request, but again suggest you visit the forums to gain that info.
While the World vs. World team investigates an issue with tournament reward chest distribution, we are temporarily delaying access to the rewards that would have otherwise been available on the Battle Historian on June 3rd. We hope this will help prevent further compounding the issue, and avoiding unnecessary confusion while we work to resolve the problem. Thank you for your patience.
Rigging the rotation is an interesting idea to avoid long queues with filters. I’m not actually sure if that would results in shorter queues than the matchmaking algorithm finding the best set of 10 people all with overlapping map filters. It would certainly still get slower the more maps you veto.
In either case, anything that increases queue times or effectively creates separate queues is probably not something we want to implement if it can be avoided.
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