Guild Wars 2

Syrpharon – This sounds like it might need some further investigation. I’d recommend submitting a technical support ticket so that we can better assist you with this issue one on one.

Hi Arashiookami – This looks like a “known issue bug.” You can report this in the bug reports thread but I’d also recommend opening a support ticket so the Game Support Team can further assist you with this issue.

• Fixed various server crashes.

Hi agamedivine – The crash log shows a Windows based error code:

Disk write failed with error 23

Which indicates a CRC error. I’d recommend running a Disk check and following up with running a repair on the client. If that doesn’t work, do you have another drive you could move the client to?

Batmang.5421, I think it is in everyones best interest that all players consider the implications of what they are saying when they say it, regardless of their status in the scene.

mordran.4750, I appreciate your feedback, and understand your feelings. While I’m not entirely happy with the sense of entitlement I’m getting from your post (I could be completely wrong about that – internet makes it hard to read people, so sorry if I am), I don’t disagree with what you’re saying. If you have any specific ideas as to how you would like to see this, I’m all ears. I will say that information on design philosophy with patch notes is something we have discussed internally, and something we do want to do eventually.

Thanks for the feedback!

Hi there Unhinged Carrot – First, I’d check to make sure this isn’t any kind of interference by any security software or firewalls.

This could also be an issue with closed ports (could you perhaps let me know the exact error code number you’re seeing?).

Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. If you are connecting to Guild Wars 2 while on a campus, military, or business network, please check with your network’s administrator to verify that these ports are fully opened and unrestricted. If you are on a home Local Area Network (LAN), you will want to make sure that your network’s hardware is properly configured.

Let’s brainstorm some scenarios if we did this, FOR SCIENCE!

If death shroud = survivability, and we allowed necros to have death shroud from the start, then how could that change how necros play? How would this affect certain maps and the balance of those maps? How would this affect the meta? How would this affect other classes?

Also, if we gave necros death shroud, should we give warriors adrenaline? Should we give thieves initiative? Should we give everyone everything they ever wanted?

Ultimately, what I’m looking for is the reasoning, and why you feel this would be a positive change for the game. I’m curious, because it’s easy to say “I want, I want” without saying why.

Hi Kaseus – Can you let us know if you’re still experiencing this issue?

Hi harris – What kind of troubleshooting have you tried already? Usually this error code is the result of packet loss or an issue with the route your connection is taking to reach the game servers. Sometimes this could also be conflicting applications or potentially even an issue with your modem or router. Not passing the buck here, just giving you a few ideas of what the issue could be. For a more solid investigation and explanation I’d recommend submitting a technical support ticket. You should receive a response from our guys fairly quickly

@ Dutch Rental – That sounds like the TDR bug we’ve seen before, but you’ve got an AMD card and so this couldn’t be the same case but it sounds similar. I’d recommend submitting a Technical Support ticket so we can gather some more info from you and better assist you one on one

Hi Willisium – Performance will differ a little depending on each person’s individual set up. Overclocking your processor has been known to give players a nice boost in performance, but Guild Wars 2 is also a little sensitive to overclocking and so this could lead to more annoying issues in the long run especially if not done correctly (not saying this would be the case for you, though it does happen).

Hi Arexeum – There’s a number of different things that could contribute to this kind of issue so the first thing we’d need from you is more info. System specs to start would be great. This could also potentially (key word, potentially) also be an issue with hardware or even just drivers. In order to troubleshoot the issue with you could you please provide a little bit more info? A DxDiag or a Game Advisor report attached to the thread would be the most helpful

You can find more info on creating a Game Advisor report on the sticky thread that details contacting Technical Support.

Arheundel.6451:

2. Consider the creative mind of the playerbase.
Sometimes, there are really good builds that are not discovered for months on end. This is affected by our current playerbase, as well as a revolving meta.
This is not meant as a slight, but the truth is that sometimes things are changing so quickly that you guys just don’t have time to explore new builds and find that one gem that has escaped others.
3. Allow previous changes to settle.
This ties in to the previous two listed. The balance changes we make are very deliberate and calculated. This means that we need to give you guys time to find the gems that we have put in the game, and then allow the meta to adapt to your creative mind.

Sadly the majority of the player-base does not want to adapt, they find a build and that is it, they want to run with that particular build over and over again , as soon as they lose to a counter build..they’ll come to complain on the forum, while maybe using a different set up, runes, utilities they would be perfectly able to beat that counter build.
To put it simply not everybody follow a strategical approach, the majority only wish for “a build to rule them all” .

Aww, that’s not fair! I think a little more credit is due. Consider this though: the players that spend their time arguing on the forums are maybe not the ones spending all their time in the game trying to find that innovative build. Not saying that’s always the case, but it’s yet another thing we have to consider. The amount of active participants on these forums is actually an extremely low percentage of our playerbase. That’s not to say we ignore them.

We wanted to tease you guys for a little longer.

It’s coming! Soon! In the (near) future! I can’t say too much!

What was the other one?

Seriously though: it’s not far off. We had a little hiccup that was corrected, but it’s on it’s way.

Conncept.7638:

Isn’t there a rollback system for just such situations?

Account Restorations are intended for accounts compromised by unknown third parties. We don’t offer “roll-backs” for other types of account issues attributed by a player to a compromise incident because it’s not possible for us to ascertain that the account truly was compromised, and was not shared, resold, or given away.

I don’t intend to suggest that the OP is making misleading statements, but the fact is that two people could collude to “hack” one account, then get a re-roll that essentially duplicates all the items on the account. Restoring accounts can have a damaging effect on the game economy, in such cases, so we focus on restoring account hacked, for the most part, by RMTs.

leman.7682, thank you for your constructive feedback! The way you analyze AoE/condi/boons is extremely helpful.

As others have already pointed out, we have to be delicate about some of these changes. I know it can be frustrating for you guys, because it feels like changes are coming slowly at times, but please understand that a bad balance patch that is rushed is not a good balance patch. Balance is an extremely important aspect of the game, which is why we can’t just rush changes without allowing the meta to adapt.

There are so many things to consider when balancing a game, so I would like to list out some examples so that you understand the depth here, and why we go at the pace that we go out.

1. Consider the current meta.

• We play the live game for several hours a week on our off time. This means that after 9 hours of work in the office, we go home, and we play the game (which is essentially more work, as we are taking that time to analyze balance and the meta). I know that playing a game sounds fun to those of you not in the industry, but when you’re analyzing it and trying to determine if things need to be changed, it’s not just a casual-fun kind of situation. Please try to consider this, and think about how you would feel if you dedicated most of your time to something that people constantly bash.
• We read your feedback. Be it on the forums, or in the game. Most of our devs will discuss balance with players in the game.

2. Consider the creative mind of the playerbase.

• Sometimes, there are really good builds that are not discovered for months on end. This is affected by our current playerbase, as well as a revolving meta.
• This is not meant as a slight, but the truth is that sometimes things are changing so quickly that you guys just don’t have time to explore new builds and find that one gem that has escaped others.

3. Allow previous changes to settle.

• This ties in to the previous two listed. The balance changes we make are very deliberate and calculated. This means that we need to give you guys time to find the gems that we have put in the game, and then allow the meta to adapt to your creative mind.

edit: hit post reply too soon

4. PvE

• Yes, I know many of you have a gripe with this. However, we have to consider all aspects of the game when balancing. We can’t just suddenly split all the skills in the game. Also, splitting skills can be really jarring, and a huge barrier to entry for new players to join us in PvP land.

5. The game should be fun.

• I know this goes without saying.

I will put this in uber formatting awesomeness for emphasis, because I’m sure some of you will miss it. Please understand that this only scratches the surface, and is not everything we think about when balancing the game.

Ps. this is what happens when you ask for transparency. Allie writes an essay during her lunch hour xD

Hunter’s Shot will only apply 3 seconds of stealth to the ranger, even with the piecing trait.

You’re run into the escalating system for violations, as explained here: https://www.guildwars2.com/en/legal/guild-wars-2-conduct-breaches-outcomes/

Using “creative spelling” to use unacceptable words is… unacceptable. Please make better choices in the future.

https://forum-en.gw2archive.eu/forum/community/api/API-Issue-Right-Now/2469994

My apologies! I posted the absolute WRONG response in this thread.

I am very sorry about your roommate situation. It seems so mean, especially from someone under the same roof.

Jericho.4521:

Wait wait wait…So the base radius for our symbols is now what it used to be traited with Writ of Exaltation??? Does this mean I can finally run something else instead of ensuring my symbols actually hit something outside of the range of my toes? Sweet.

Most of the symbol changes were just correcting the effects to match the actual area of the symbol. A lot of the symbol’s effects were 120/180 when the actual area was 180/240.

That being said, we did increase Symbol of Swiftness and Symbol of Faith from 120/180 to 180/240 to be consistent with the other symbols. =)

This subforum is a discussion forum for developers of applications that use the Guild Wars 2 API (or want to use it). You’re free to ask questions, discuss topics and make suggestions relative to the Guild Wars 2 API as long as they’re of a technical nature. Whether you’re an amateur or experienced developer, we encourage you to participate in this subforum and help in any way you can. We hope that you’ll find here a home for all your API Development needs and create an awesome Guild Wars 2 application based on the API!

The following sticky threads will help you get an idea of how this specific subforum works:

• API Documentation
  This documents the current state of the API, which you can also find on the Guild Wars 2 wiki article (where we’ll soon be permanently moving the documentation to).
• API Changes
  These are the API update notes (please do not comment on this thread).
• API Development Plans
  You can get in this thread an idea about the direction where the API is going.
• List of apps/websites using the API
  If you have an application using the Guild Wars 2 API, make sure to put a descriptive note in this thread (use the API implementation library master list if you’ve created a library).
• Master Sticky
  This post lists the links to all the suggestions threads. Please make sure to check that there isn’t an existing suggestion thread before creating one.

This forum is NOT intended to be a place for general discussion about the API or the applications using it, or to promote your API-based program or website (unless it’s only intended at API application developers). Application developers and users can create threads in the Community Creations subforum.

Dand.8231:

Torment?

Rework of Jug?!

Rush/Bull?!?

Healing Buffs?!?!?!

Apparently I’ve been sucked into parallel dimension where ANet actually <3’s warriors!

We care about all professions. =)

Hmm, well your specs look good. You mentioned you deleted the file from your Application Support folder, was this the Guild Wars 2 folder? or a file within that folder like the local.dat file? if you didn’t delete the whole folder I would recommend doing so, also try deleting the file “com.transgaming.guildwars2.plist” which can be found by:

1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A drop down will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” drop down.
4 Once in the Library folder click on Preferences.

let me know if your issue persists after this

I honestly do not know why this might happen, but I suspect that someone active on the Technical Support Forum may know the answer to this. I will re-route this to that forum.

Erriaa.5612:

Hey,

So I just bought and downloaded the mac beta for guild wars 2 finished downloading it and clicked play it went to black screen and goes back to my desktop as if nothing happened. Everytime I try to open it it does this. I haven’t made it onto the game once yet. I tried removing the file in application support with no luck. Is there a fix for this? I have uninstalled and installed 3 times with no effect at all. Each time I load up it asks me if I agree to terms and conditions as if I hadn’t even tried to load it before.

Thanks so much

Hey Erriaa,

Can you post your specs for your machine? Sometimes these ‘blackscreens’ occur when the system doesn’t meet the minimum requirements to run the game.

Hey Kyllaa,

I’ve setup a ticket for this issue with our hardware lab to see if we can reproduce it, which is always the first step in trying to figure out any bugs. I’ll update this thread as soon as I hear back. I’d like to try to get a feeling for how widespread this is, if anyone else is having this issue can you please post here on this thread? Including your specs and the circumstances surrounding the issue would be helpful as well, more info is always helpful.

That is an unfortunate bug with the skill fact system. You do in fact get more damage from those lines.

You can get them in any of the chests from rank 6 on.

Among other benefits the stealth on hunters also let’s you cast the beginning of barrage without detection.

The heal sig is a typo. The numbers are correct but it should say per second. Yes, that is correct, 392 health per second.

Louiziana.2180:

I guess Louis, that moderator that recently replied to a few post’s last week has already stopped answering questions? lol

I’ve only been at it a couple days and I’m already getting razzed!

I’ve combing the posts trying to see what kind of grievances Mac players have. This item number one that I’m looking into. I haven’t posted on this yet because I didn’t have anything relevant to communicate.

I’m poking hard though, and as I have any information or update to give you guys I will share.

Kyllaa.1385:

I imagine he gets days off too ;p

yes they let me out every now and then so I don’t forget what sunshine looks like

It sounds as if the Support Team has reviewed you cousin’s account multiple times. I’ll look into this in the morning, but in the meantime, I’m closing this thread. If there’s anything to provide, I’ll do that when I know more.

Do note that your personal account security is your responsibility, and in this situation whatever takes place on that account is your responsibility. But more when I know it.

I can’t answer this for certain — it’s a mystery. But you’ve done the first step I would have recommended, so at this point I would suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page so they can assist you. For tips on what information to provide in a ticket -- mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.

Sometimes our mails get sorted into “Junk” or “Spam.”

Could you ask him to look in those folders, and of course he is welcome to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

I see this one has been resolved. Please tell your friend “Welcome to the game!”

Hi guys,

To clarify the questions to you with these mastery’s I have arrived!

Cannon Mastery lvl 3: Grapeshot does more bleed damage.

Stock – This skill usually applies 5 bleeds of 10 seconds on a maximum of 50 targets.
Upgraded – The skill applies 10 bleeds of 10 seconds on a maximum of 50 Targets.

Arrow Cart Mastery lvl 3: Increases effectiveness of applied conditions.

Stock – This skill usually applies 1 stack bleed for 15 seconds to a maximum of 50 targets.
Upgraded – The skill applies a stack of bleeding for 30 seconds to a maximum of 50 targets.

Hope that clears up the confusion and we are working to help clarify these mastery’s in the near future.

JustTrogdor.7892:

Gaile Gray.6028:

We reviewed the chat logs and this player isn’t a spam bot. There’s a lot of actual conversation between the guild messaging.

Okay thanks for looking into it. It just seemed odd because that was the only thing I ever saw the person post in /map chat and it seemed to be at all times with the same copy and paste message. I guess just a coincidence. I’ll just block so I don’t see it anymore

That’ll work, and good idea.

Troop.1369:

DevonCarver.5370:

We are going to have to do some complicated things to let people keep what they have already done in addition to adding new achievements. So, I’d love to be more informative in terms of date, but I don’t know either, so I can’t.

Uh… you knew these achievements were unrealistic at least 6 months ago. Today you’re still telling us anything good about it…

All I read is a lot of pretty words that when put together don’t mean much.

Six months ago, I was making Orr a much more enjoyable place to play. Now, I’m in charge of WvW and we are making progress on a number of things. Nothing is ever easy, however.

Not every match will be live streamed. We will have matches in separate arenas.

Mist League will be covering the Qualifiers, but my guess is that players will not be allowed to swap classes during the game (you should be ready for play when you enter a game).

Posting patch notes is well and good except for the fact that any feedback on changes is just theorycrafting, and not supported by actual play.

edit: I didn’t add this because it was already mentioned in this thread, but I will say it again in case you forgot – we do have ways to get proper, supported feedback on changes.

Your friend ’s account was not impacted by any issues related to jumping puzzles. He was involved in cheating and the account was closed accordingly. This has already been reviewed multiple times and according to the notes on the account, it will remain closed.

Ocelot.6053:

If somebody in my guild were to be perma-banned, instead of just quitting the game voluntarily, would I be able to tell the difference? For example, does Anet delete the banned player from the guild roster?

The reason I ask is because if one of my guildmates were to be banned I would like to know about it so that we could improve our member selection and retention policies.

Sorry, there is no way that you could discern the reason behind someone’s departure, whether it’s voluntary or related to an account termination or suspension.

I’m assuming this worked. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Update: 22 July 2013

130707-002429 Resolved
130712-000965 Resolved
Jeigh.8637 Resolved
130705-000728  Agent responded to you on July 5th. We can help you, but you need to read the response and follow the instructions.
130705-000302 Question answered July 4: We are unable to replace Karma.
130719-000281 We cannot replace the item that you mailed to another player. In the future, please use the Trading Post for all transactions.
130709-000067 This account was not compromised and was involved in cheating. It will remain closed.
130712-001670 This account was not compromised and we cannot offer an account restoration upon request.
130718-001933  Declined: You cheated and are asking for a reduction of your termination to a one-month suspension. That is not something we will do.
130711-000509 Declined: As has been explained in many tickets you’ve submitted, the account will remain closed. Please do not submit additional tickets.

Notes:

• Reviews of issues related to botting, RMT/gold selling, and fraud can take time. Please be patient.
• ONE post per ticket will be accepted. Follow-ups, if necessary, should come from the same person and should allow at least another 48 hours before being posted.
• No petitions, no testimonials.
• Don’t file duplicate tickets — they slow down your resolution. Submit ONE ticket and update it if necessary. Thank you.

If your ticket is at least three days old, and if you still need assistance, please post in the Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum. Please note that posts for issues that are not at least 3 days old will be ignored.

Always include your 12-digit incident number in every post.

Update: 22 July 2013

130707-002429 Resolved
130712-000965 Resolved
Jeigh.8637 Resolved
130705-000728  Agent responded to you on July 5th. We can help you, but you need to read the response and follow the instructions.
130705-000302 Question answered July 4: We are unable to replace Karma.
130719-000281 We cannot replace the item that you mailed to another player. In the future, please use the Trading Post for all transactions.
130709-000067 This account was not compromised and was involved in cheating. It will remain closed.
130712-001670 This account was not compromised and we cannot offer an account restoration upon request.
130718-001933  Declined: You cheated and are asking for a reduction of your termination to a one-month suspension. That is not something we will do.
130711-000509 Declined: As has been explained in many tickets you’ve submitted, the account will remain closed. Please do not submit additional tickets.

Please do not worry about not having a serial code. It’s a great way for us to verify account ownership, but it by no means the only way. Simply contact Support by filing a ticket through the “Ask a Question” tab on that linked page and a team member will be able to assist you.

We reviewed the chat logs and this player isn’t a spam bot. There’s a lot of actual conversation between the guild messaging.