Guild Wars 2

Dawnson.2351:

i did send ticket about 5-6 hours ago [Incident: 130205-000307]? no one reply……. and im doing crafting too so i really need the money to do it

I just checked this and it appears you were able to purchase. Thanks for your support of our game!

Your friend can guest on your server. Of course that means he cannot participate in WvW, but it would get you together. Alternately, since he’s a new player, perhaps you and his other friends could take up a collection to help him pay for the transfer?

(Deleting the characters would not provide a free world transfer.)

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. I believe they will be able to assist you. For tips on what information to provide in a ticket, please read this post.

Legendary Grenth.3561:

So i dont have to delete my character? Got banned for using the infamous South Park Reference name “Loves To Spoodge” Didnt think it was that serious that I’d get a ban. sorry on my behalf I didnt think that it would be against the conduct.

Oh no, you don’t need to delete the character! You will be able to change the character name after the 72-hour time out associated with an offensive name. (The second bad name results in the GM renaming, so please choose wisely.)

Rytz — thanks for following up. I do very much appreciate knowing things are ok. (Otherwise I lose sleep at night. )

Also, I’ll look into that situation where you couldn’t access your support account. It’s moot for you now, now that all is well, but it IS interesting.

Hello everyone,

there is no reason to make inappropriate remarks or jokes about the gender of players, so please refrain from it – it’s disrespectful.

Lurock Turoth.9085:

Hello, my friend is still falsely banned and cannot use his account to post on here. He asked me to post his case number.

At the time he was banned he was in WvW with guild members….in no way was he boting.

Icewielder.4195
130209-000209

He’s also back in the game as of today.

I’m very sorry about this issue. We identified a database error that resulted in a false-positive related to about a dozen game accounts. All have been reinstated, but if you find you have continued issues with this problem, and if it’s been more than three days since you submitted your ticket, please post an update in this thread. I will be watching for new posts so that we can address this right away.

Again, our apologies for this issue!!

We identified a database error that resulted in a false-positive related to about a dozen game accounts. All have been reinstated, and that may include your friend’s account. If not, please post an update in this thread. I will be watching for new posts so that we can address this right away.

Apologies for this issue!!

Kiamar, I’m very sorry that you were blocked. We identified a database error that resulted in a false-positive related to about a dozen game accounts. All have been reinstated, including yours, but if you find you have continued issues with this problem, and if it’s been more than three days since you submitted your ticket, please post an update in this thread. I will be watching for new posts so that we can address this right away.

Again, our apologies for this issue!!

Merging three threads so that folks can find their posts without searching a bunch of pages.

Minion.8347:

I got the email today I have access now thank you very much, what would I have to do to get a restore as most of my stuff looks like its been sold.

Glad you’re back on the account, and yes, I think we can help you. Please update your existing ticket to ask about an Account Restoration. The agent will review and let you know if you’re eligible for this service, but I imagine you will be. Most info about Account Restorations can be found in a post near the top of this forum.

Lurock, I do not believe your friend was caught up in the same error. As I said, it affected only about a dozen people, from what I have been able to ascertain.

Your friend’s ticket will be reviewed and dealt with as quickly as possible, though!

Update: 11 February 2013

130208-000025 Resolved
130208-000046 Resolved
130208-000104 Resolved
130208-000210 Resolved
130208-000068 Resolved
130208-000073 Resolved
130208-001579 Resolved
130208-000079 Resolved
130208-000244 Resolved
130208-000284 Resolved
130208-000315 Resolved
130208-000357 Resolved

More to follow later today.

Minion — what is your ticket number? We had about a dozen false-positives that we’re addressing, and if that is what happened to you I am hoping that you are back in the game now. Can you please let me know? Thanks!

Tugger.4102:

Gaile Gray.6028:

Tuggernutz.2897:

void.6705:

Michael.4791:

void.6705:

I also was banned for being accused of botting…. I would like to see any records of me botting or anything like that yes I run the same zones a lot but I am always on my account… I havent receieved any emails or anything to let me know exactly why I was banned

Write a support ticket and ask them there.

Oh I did trust me they heard from me

Michael.4791 assumes people don’t make tickets before they post on the forum.

Many people do not understand the process and believe that posting here, or listing their guild members’ or friends’ names here, will get a review started. That is not the case, so reminding folks to contact Support by filing a ticket through the “Ask a Question” tab on that linked page is in fact a very helpful thing to do. That should actually be the first step in getting an issue resolved, although it’s fine to post here after the ticket is submitted (and especially if the issue has extended 3 days or longer). Whether posting in the main forum or in the Tickets for Review thread, please always provide me with the 12-digit ticket number as a starting point in researching the issue.

Thanks.

My reference number is 130207-000459. Would love to discuss this in private

This thread is about false-positives for botting. You were blocked for using an offensive character and display name, therefore this post is off-topic.

You have chosen to use several offensive names, both in your character names and your display name. You will be able to change your character name when your suspension expires. You will not be given the option to change your display name, which was changed to something close to your chosen name, but removing the offensive connotations.

I will not discuss this with you privately, and ask that you stop sending me PMs about this situation. You have been in breach of the User Agreement multiple times and simply need to serve your time and behave properly in the future.

I feel like this has gotten a bit off topic, I haven’t read thoroughly enough to grasp what the debate is. Lets start a new thread relative to exactly what we’re discussing . Someone (third part neutral) should summarize the current arguments in the new thread if possible.

Ursan is correct, there are many, many players who have earned enough money to purchase or create a precursor outside of the TP.

No, the Precursor market is not controlled by goldsellers.

And as text:

Na
Name Rank Delta Rating Delta Deviation Volatility
Jade Quarry 1 0 2216.495 -9.38 192.203 0.94
Sanctum of Rall 2 0 2139.632 -14.454 193.278 0.948
Sea of Sorrows 3 0 2125.178 23.553 192.029 0.939
Blackgate 4 0 2048.816 -12.015 196.637 0.938
Kaineng 5 2 1945.74 113.326 194.481 0.996
Tarnished Coast 6 -1 1917.73 1.639 192.912 0.938
Fort Aspenwood 7 -1 1876.202 9.931 193.948 0.941
Dragonbrand 8 1 1728.007 -35.521 190.337 0.938
Maguuma 9 -1 1707.155 -73.474 191.368 0.957
Crystal Desert 10 1 1667.721 86.567 194.928 0.958
Yak’s Bend 11 1 1620.149 43.903 193.714 0.939
Stormbluff Isle 12 -2 1612.975 -139.038 199.929 0.961
Ehmry Bay 13 0 1567.514 36.883 200.681 0.961
Isle of Janthir 14 0 1345.364 -26.201 197.501 0.968
Devona’s Rest 15 0 1328.408 -9.39 197.862 0.944
Borlis Pass 16 0 1280.877 -0.732 192.034 0.941
Anvil Rock 17 0 1255.061 6.37 190.645 0.939
Northern Shiverpeaks 18 0 1169.097 -5.772 192.352 0.94
Darkhaven 19 0 1141.26 8.993 192.888 0.944
Gate of Madness 20 0 1042.26 -5.318 191.115 0.941
Henge of Denravi 21 0 1023.642 -3.573 191.717 0.942
Sorrow’s Furnace 22 0 916.64 56.244 201.264 0.95
Ferguson’s Crossing 23 0 656.094 -26.928 194.701 0.942
Eredon Terrace 24 0 620.392 -26.287 196.781 0.943

Eu
Name Rank Delta Rating Delta Deviation Volatility
Vizunah Square 1 0 2148.462 -17.133 198.382 0.947
Desolation 2 0 2024.649 31.028 194.86 0.94
Elona Reach 3 0 1949.647 -14.085 194.809 0.944
Seafarer’s Rest 4 0 1921.694 -37.051 194.383 0.941
Jade Sea 5 1 1860.945 57.247 192.444 0.948
Piken Square 6 3 1813.024 114.513 190.717 0.945
Kodash 7 -2 1808.171 -20.943 191.879 0.938
Augury Rock 8 0 1701.373 -2.526 190.85 0.944
Baruch Bay 9 -2 1687.486 -116.117 193.32 0.946
Gandara 10 1 1658.391 30.045 190.204 0.942
Riverside 11 -1 1637.637 -25.569 190.223 0.941
Abaddon’s Mouth 12 4 1581.324 129.685 189.178 0.945
Aurora Glade 13 -1 1562.253 -4.425 190.266 0.937
Gunnar’s Hold 14 -1 1513.139 -18.129 191.373 0.957
Far Shiverpeaks 15 -1 1505.865 11.317 189.124 0.939
Miller’s Sound 16 -1 1466.56 6.217 189.425 0.936
Drakkar Lake 17 1 1456.78 19.34 188.714 0.936
Dzagonur 18 1 1394.342 -9.236 191.239 0.94
Fort Ranik 19 1 1375.539 6.028 190.732 0.937
Ruins of Surmia 20 3 1291.805 142.362 198.284 0.964
Arborstone 21 -4 1290.941 -155.949 192.637 0.986
Underworld 22 -1 1289.523 4.224 195.817 0.941
Ring of Fire 23 1 1133.97 13.285 195.292 0.943
Blacktide 24 -2 1102.185 -150.185 197.071 0.985
Whiteside Ridge 25 0 976.118 -74.745 237.078 0.957
Fissure of Woe 26 0 760.944 102.823 215.5 0.96
Vabbi 27 0 577.181 -42.677 215.915 0.96

Here are the world ratings as of the match ending on Feb. 8

Does he have room in his mailbox to receive new mail? There’s a cap on the number of letters you can hold in your inbox at one time, ask him to clear out his mailbox and they should appear within a few minutes.

When is that screenshot from? That looks like a bug we fixed in the January update.

Are the links from the address bar or from the hyperlink given in the bottom right of the post?

https://forum-en.gw2archive.eu/forum/support/bugs/Frozen-Maw-Meta-Event-Merged/1394522

Should be fixed in the next content update. Looks like a problem when the event reaches a high enough scale.

Hello everyone.

Just stepping in to confirm that those bonuses from the Hall of Monuments will not be available for those that did not play GW1 in the first place. As it has been correctly stated all over the thread, the different bonuses constitute a reward to those players that accompanied us during GW1.

We close the thread now.
Thanks for your understanding.

Hello Robert.

While we really appreciate that you took the time to give us your feedback, we’ll now close this thread as this issue is being discussed already in a number of subforums. So we close it in order to avoid duplicates.

Thanks for your understanding.

Hello Scarlett.

Has the last ticket with an appeal that you sent gone unanswered or is still closed? If you have not received any news about an open ticket, proceed to write its reference number and a brief description in the following thread so it can be looked into.

Thanks.

Hello everyone.

Amcilroy, Michael is right, your wife has to send a ticket to our Customer Support team, providing all the details that she can about her account (email, name of character, and so on). Check this webpage for extra information on how to report a hacked account and do not forget that an account restoration is also possible.

Hello everyone.

Thank you for all your contributions up to this point. However, since the situation was explained by our staff in the OP, there is not much else that we or this thread can do. We would also take the opportunity to remind you not to post publicly names of players as this can be taken as a case of character assassination. In-game violations should be reported directly to our Support Team instead.

Thanks for your understanding.

Hello everyone.

Since this topic is already being discussed in the thread that Zhonnika linked, we proceed close this one in order to avoid duplicates. Thanks for your understanding!

Hello to you both.

We would ask you to please get into contact via a ticket with our Customer Support team so they can have a look at these particular incidences and help you with them. Thanks!!

Hello everyone.

MasterGeese, thanks for the answer. Since the issue seems solved, we proceed to close the thread.

Hello everyone.

Thanks, Bladie, for posting. We would ask you all to keep on this discussion in the forementioned thread, as it is bigger and has already official comments.

Thanks!

Hey there,

there is already another thread created about this topic, here so we´ll close this one ans ask you to contribute in the other one, in order to avoid duplicates. Thanks!

Hello everone.

We leave this thread as a mirror of the one for Balthazar. Keep on posting information about servers where the temple is currently uncontested as well as questions.

Hello everyone.

Yes, there is already a thread going on around this, check it here. As already stated by Jeffrey Vaughn, it does not affect whether or not you can wear the title, it just affects the achievement’s displayed progress.

Hello everyone.

Ekkue, thanks for that link. Sartori, we would ask you to keep on checking that one and we will close this in order to avoid duplicates. We will also forward it to the team.

Thanks!

Hello everyone.

The forums are not the best place for letting us know. Please, proceed to send those screenshots with information about the episode to the following email address: exploits@arena.net and the issue will be looked into.

Thanks!

Hey everyone. Since this is not longer a bug report, we proceed to close the thread.
Have a nice day you too!

Hey, thanks for reporting!! Remember though that the use of capital letters in titles does not really grab our attention more than normal ones do.

Hello everyone.

Blake, have your previous tickets been closed? If so, we would encourage you to send a new one informing Customer Support of this, since you have been waiting for long. If you do not receive an answer for three or more days, then proceed to post your reference number and a brief description in the post indicated by Jinx, so it will be taken as priority.

Thanks and sorry for the inconveniences caused.

Hello everyone.

Eekzie, what Healix says is true and we would encourage you to try that out. If you have done so and you have not received yet the title, please, proceed to inform about this to Customer Support team.

Thanks!

Hello Maoric.

Please, do proceed to send a ticket to Customer Support in order to inform them about this particular issue. Provide them with the appropriate details (webpage and so).

Thank you very much for your cooperation!

Hello Snuff.

There is no much we can do from here to help you. You need to contact Customer Support and explain them the situation so they can help you out.

Thanks!

Hello everyone.

As it has been already indicated here, the Suggestions subforum has already open threads in which this suggestion has already been made. Therefore we close this one and ask you to contribute in the already open ones, in order to avoid duplicates.

Thanks!

Hello everyone.

Since the problem has been easily solved and this is not longer a bug report, we proceed to close the thread.

Hello everyone.

Perfect, since the question has been answered and this is not a bug report, we proceed to close the thread.

Mira.4906:

It is perfectly fine, they have mentioned the idea of making them tradeable but it isn’t possible atm due to issues with codeing and they dont have someone working on it currently.

This is 100% correct. Dropping the bundle so someone else can pick it up and deploy the weapon (or pack it up for later use) is totally acceptable.

The zones of damage are coming from the god statues. They are all over Orr. When you clear a temple, the corresponding statues are deactivated.

http://wiki.guildwars2.com/wiki/Temple