Just passing by to remind you that if you witness an episode of hacking or exploiting, you can send your reports and screenshots to the following email address: exploits@arena.net, where they will be looked by the security team. Also, remember that whole servers cannot be considered guilty only on the actions of individual players.
You won´t get banned for reporting correctly all those botts so do not get that worried about it. We can certainly pass the feedback on to the team but at the moment the type of message you are requesting is not implemented.
You need to give Customer Support a little bit more of time till they deal with your incidence. The process is now quicker than before but if you have not heard from them tomorrow then you can proceed to write your reference number and a description, in the following thread.
As Lucas has correctly pointed out, Customer Support is not able to make this kind of refunds. Suggestions to implement a security double-clic have already been discussed in the suggestions subforum.
There´s a bigger thread in the Game Bugs subforum where this problem with the sound and other ones are being reported and discussed. Please, could you check it here?
Thanks for bringing this to our attention and your feedback. Next time you experience something like this, please, send a report to the following email address exploits@arena.net and the issue will be looked into.
Symke, if you have any general questions, you can always contact us via private messages. On the other hand, if you feel any action taken by a moderator was inappropriate, send an e-mail to forum@arena.net and the issue will be looked into.
We proceed now to close this thread.
Thanks for your understanding.
Hello everybody,
the forums are definitely not dead but the amount of posts depends on the time of the day.
Your feedback is much appreciated, however, this thread is off-topic and it will now be locked.
Thanks for understanding.
Hello everybody,
as it has already been stated in the other thread, moderation has the intention of keeping these forums nice and friendly for users to post about relevant issues.
And your feedback is appreciated, of course.
However, this thread if off-topic and it will unfortunately be locked.
Thanks for understanding.
Hello Orbys,
unfortunately there´s not other way. In this case you need to contact customer support and wait for their reply.
This thread will now be locked.
Thanks for understanding.
There’s an entire game out there that’s not level 80, so if anything I would hope that we can find ways to make lower level content more enticing instead of funneling everyone into a single zone.
Server: Tarnished Coast
Map: Metrica Province
Location: Loch Jezt
NPC still broken. (3+ weeks now) NPC just lays there dead. Unknown if it ever worked when server came up from update.
Sadly this one will be broken until our next update. The issue here was found after we got the fix in that I mentioned last week. Luckily, this is the only one that was affected by this issue.
Sadly Bill, your company seems to have lied to its customers. This was meant to be fixed in the update 2 days ago, according to the post 11 days ago.
The past couple updates were unscheduled emergency builds to address issues that came up. Our next scheduled content update build is the upcoming Halloween build. I do apologize for the confusion, but I assure you that the skill challenge will be fixed in that build.
Utcua the Griefing Frog will be fixed in the upcoming Halloween build, which will also include a boat load of other bug fixes on top of the fun new content .
Hey I just bought GW2 and it says I have not validated my email address before I can log in through the game client. I do not understand what is going on it would be nice to play! Any help would be awesome!!!
It asks you if you want to use email authentication, but you are not required to do so. Simply click “cancel” and you will enter the game.
Update: Friday, 12 October through Tuesday, 16 October
121014-003050 Resolved
120922-003995 Resolved
121011-003044 Resolved
121012-001916 Resolved
121003-002116; 121015-000885 Please update ticket to provide information requested by agent
121005-003376 Please update ticket to provide information requested by agent
121009-001325 Please update ticket to provide information requested by agent
121010-001648; 121011-002003 Please update ticket to provide information requested by agent
121006-001277 Awaiting review by senior agent
121009-002996 Awaiting review by senior agent
121010-000541; 121011-000035 Awaiting review by senior agent
121012-000109 Awaiting review by senior agent
121012-001753 Awaiting review by senior agent
121012-001753 Awaiting review by senior agent
121011-000086 Awaiting review by senior agent
121012-001701; 121011-000086 Awaiting review by senior agent
121014-001845 Awaiting review by senior agent; this ticket is just two days old
121007-002799 Account ownership dispute; awaiting review by senior agent
121008-003238 Account ownership dispute; awaiting review by senior agent
121011-000035 Discussing with agent today; I anticipate resolution soon
121004-003039 Fraudulent purchase. Please contact your seller to get a refund so you can purchase a legitimate copy.
121011-003389 Termination upheld after two reviews
121011-000236 Termination upheld after two reviews
121011-000390 Termination upheld after two reviews
121010-000361 Termination upheld after two reviews
If your ticket is at least three days old, and if you still need assistance, please post in the Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.
Update: Friday, 12 October through Tuesday, 16 October
121014-003050 Resolved
120922-003995 Resolved
121011-003044 Resolved
121012-001916 Resolved
121003-002116; 121015-000885 Please update ticket to provide information requested by agent
121005-003376 Please update ticket to provide information requested by agent
121009-001325 Please update ticket to provide information requested by agent
121010-001648; 121011-002003 Please update ticket to provide information requested by agent
121006-001277 Awaiting review by senior agent
121009-002996 Awaiting review by senior agent
121010-000541; 121011-000035 Awaiting review by senior agent
121012-000109 Awaiting review by senior agent
121012-001753 Awaiting review by senior agent
121012-001753 Awaiting review by senior agent
121011-000086 Awaiting review by senior agent
121012-001701; 121011-000086 Awaiting review by senior agent
121014-001845 Awaiting review by senior agent; this ticket is just two days old
121007-002799 Account ownership dispute; awaiting review by senior agent
121008-003238 Account ownership dispute; awaiting review by senior agent
121011-000035 Discussing with agent today; I anticipate resolution soon
121004-003039 Fraudulent purchase. Please contact your seller to get a refund so you can purchase a legitimate copy.
121011-003389 Termination upheld after two reviews
121011-000236 Termination upheld after two reviews
121011-000390 Termination upheld after two reviews
121010-000361 Termination upheld after two reviews
Do you have “Fast Cast Ground Targeting” turned on in the options panel? If you do, it’s trying to target your mouse cursor position, which is probably hovering over a point that’s too far.
Not entirely accurate Lindsey, a lot of recipe items were soulbound just after release, leaving me stuck with a couple of jeweller and artificer recipes on a character that did not have those professions.
Fair enough, but it was never the case that a recipe was account-wide, not character-based as suggested.
It appears that you are still unable to play. I asked a TS Rep to take a look at this and she recommended that you look at the response sent on October 14th and try the steps that they outlined then. Best of luck, and do let the team know if you need additional help.
Resales of accounts are strictly forbidden. We do not charge a monthly fee, and “pass along” or resold accounts are a key cost for us, in that they often go into dispute or have other issues that take time.
We will not be able to help you breach our User Agreement.
Hi Fallanwolf – I think the issue here may be your mobile connection. While you may have been able to install on a different machine using the same connection, it’s not a stable and is an unsupported connection method.
Have you tried a different connection method to see if it resolves the issue for you?
I just wanna know if there actually is any rule against me talking in my own language to others. And with that i mean talking in a normal fashion about whatever and not using it to insult people or do anything that’s inappropriate.
There is no rule against talking to others in your own language. If someone is being abusive towards you in-game for doing so, please right-click on their name and report them.
(you know economist really don’t like assuming :P )
I’m a 4th year Econ major and what is this?
90% of everything I’ve ever done is grounded in some pretty ridiculous assumptions the get absolutely crushed in real world scenarios. The ones that don’t get crushed are universally necessary, like ceteris paribus.
That’s the joke I was making.
A doctor, an engineer and an economist are in a shipwreck and stranded on a island alone.
The doctor says I’m going to go look for the food and water that we’ll need to survive.
The engineer says don’t bother, I can build a radio out of anything.
The economist says, you people are crazy, I’m just going to assume a boat is right over there.
Out of curiosity, how many feel that a 100% free market would be a good idea?
I do.
And the whole "no real free market exists’ thing is red herring.
What we have now for gems is a completely fake free market – you guys made an algorithm that lets the trade value shift slightly – but the algorithm has aa strong attractor for the point you would prefer.
So what we mean when we say we want a free market is that people make sell and buy order for gems with no restrictions.
The intent of this was to provoke an academic debate over whether players thought a free market would be superior.
I’m not asking if you want a free market, I’m asking for players to discuss why or why not they think a free market would be better.
Hi Cetol – I want to rule out your actual internet vs your computer. There is a service called WTFast, https://www.wtfast.com/ its a proxy that should allow you to get those last files downloaded, they offer a free trial so if you would, try doing the download on that service and let me know if it goes through or not.
Hi Louislou – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
The one-time verification system simply confirms that you have purchased the correct version of the game for your area of the world. Once that has been confirmed, you may play from any location you desire.
I am a little unclear about why some people are confused about the term “display name.” By it’s very title, isn’t it clear that it will be visible? What else would “display” mean in this context? (As noted above, there’s info available when setting it up.)
Character name changes will be offered in the Gem Store in the future. It’s not clear yet if or when we’ll offer display name changes, for a variety of reasons.
While we would like to help you and other players in the same situation, it is not possible to help you with a feature that is not yet in the game. In the future — pretty soon, in fact — we will be able to restore accounts. We cannot do that yet, with regrets.
I just completed it with no issues. I’ll keep looking, but if I can’t reproduce the issue, I can’t give an ETA for an update.
EDIT: I’m now 0/3 trying to get this bug to happen, so I’m at a dead end. What’s your current objective (if any)? Do you see Rytlock and/or Steelbane? Where are they?
Recipe unlocking ITEMS are account-bound so you can pass them to another character on your account, but once you learn it, it is only learned on the character who has learned it. It’s always been this way for all disciplines.
My card won’t work on the gem store….
121011-003044
They told me my card is on 5 different accounts… Which it shouldn’t be. All I want to do is increase my character slots and this is providing to be a huge hassle.
One of our senior agents took a look and he tells me this is resolved now. If you still have issues, please post in the stick “Tickets for Review” thread.
While we normally remove threads discussing forum moderation, this is a good opportunity to spread a little love. The posters above that have stated these forums are more heavily monitored/moderated than most are correct in their assumption.
The team takes pride in doing all we can to provide a fun and friendly environment so players can come together and discuss the game constructively. Not everyone will agree with each other and that’s fine. Not only is it fine, but it’s also healthy.
What’s not healthy is verbally attacking others and violating the Code of Conduct. The majority of our forum visitors abide the rules well. For those that don’t, you all can help. If someone makes you angry by violating a rule, rather than react and respond to them in kind, we’d greatly appreciate it if you’d just click the little black flag in the bottom right corner of the post in question. That sends a report to the Community Team allowing us to investigate the issue and take action if necessary.
Thanks for the discussion and the support everyone!
bug reports belong into this subforum: https://forum-en.gw2archive.eu/forum/support/bugs. Please refrain from posting such reports in a mocking, non-constructive manner. Therefore, this thread is closed.
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