Guild Wars 2

I’ve passed this feedback on to the designer and audio team members responsible. I’m so glad to hear you enjoyed it!

Cirah Ravenheart.9618:

Cameron never replied to my PM.

Sorry, sadly I got a lot of PMs about this and can’t reply to them all. We’re using the information in each PM to look up the broken guilds and work out how to fix them.

I know it feels bad and I’m sorry it’s taking a while to fix. Trust me that we’re on it.

Cam

1) Wrong forum
2) It’s a 15gb game, so it’s going to take a while to download

Tanaquil.9314:

I watched most carefully and ran the minute the flag started to blow.

That’s exactly the WRONG time to run. The flags indicate when the wind is blowing, once they die down you can run to the next section. (Don’t try to do the whole run at once, you need to wait at the middle wall for the wind to rise and die again.)

When we get into the normal cadence of game updates, we will be posting detailed game update notes. This daily game update schedule we’ve had since launch is highly unusual and intended to fix the most immediate and critical issues. If there are significant changes during this period of daily builds, they’ll be posted in the News and Announcements section of these forums.

We have not yet provided information on when Guesting will be enabled. There continues to be movement between Worlds as players settle on or change their Home Worlds in this initial period. We’ll let you know when Guesting will be available.

There are a lot of things that players can do to help keep their account secure, which we covered in this article. Aside from that, however, we do have a security team that will work continuously on our side to ensure that the game is secure.

I’ve reduced the difficulty of both the abomination and Mazdak; it’s still important to use the lightning attack on the sword to thin down his bodyguards (since it can chain to all of them) but it should be a lot easier now. We’re on a slower update schedule now, so it won’t hit the live servers until the Monday update. (9/17)

Again, thanks for the specific info, it really helps me to quickly look at and adjust these issues.

Reporting gold sellers/RMT as scamming or spamming is fine. It will go to Customer Support and they’ll investigate and take appropriate action. The team is taking a look at the in-game reporting categories and may consider adding a new category that covers RMT or gold sells. Thank you.

Thanks for the feedback.

Thanks for the feedback. For now, the best thing to do is to continue right-clicking on all gold spammers in chat and reporting them. Thanks!

We’d really like to do things like that to make guild claims more visible, but it’s probably not going to happen anytime soon as all our resources are working on more pressing priorities at the moment.

These skills are intended to cover the tutorial as people have said. They were very low impact on the development of the game, taking less than an hour total to create. Their benefit (new thief players having more skills in the tutorial) is certainly worth that small investment in our opinion.

We have a fix for this behavior that we are testing now and hopefully can push live soon.

Thanks for the discussion and opinions everyone, but the forum is not for debating the value of Metacritic, or its scoring of various games so we’ll be closing the thread.

Thanks for the feedback everyone. Since this thread has come down to “yes” or “no”, we’ll be closing it. Thanks again for everyone’s participation!

Thanks for the discussion all. This one has run its course though, so will be closed.

Thanks for the discussion all! Since it appears to have run its course, we’ll be closing the thread.

No need to buy them, Gw2 will feature consistent free content updates and in-game events going forward. Our goal is to make it so you get more from Gw2 for free than you get from a game you pay a subscription for.

On top of a large amount of free bonus content, we will be expanding on offerings in the Black Lion Trading Company going forward, as well as be doing large-scale expansion content down the road.

We’ll cover a lot of the details on the kind of support and plans we have in place over the next month or so on the Gw2 blog and with our press partners.

We do appreciate that you’d like to buy lots of new content, but we’d prefer to give a lot of it to you for free, cause that’s what we think a responsible MMO company does!

Hi,

Please refrain from posting account names and/or Guild names on our forums.

If you think that someone is cheating, botting or simply breaking the rules, please send a mail to our customer support with all details needed.

Thanks!

Thanks for the suggestion, Bonzoso.

Thanks for the suggestion, Mithion.

Thanks for the suggestion, DBorG.

Thanks for the suggestions, Lethality.

Hi xBinkus!

Sorry I’m getting back to you so late – just got in. Anyway, first I would like to know, do you have a Guild Wars 2 folder located in your “Documents” folder? Secondly, I would like to rule out the possibility that there is another program interfering with the game connection. To do this, we use a Windows command called “MSCONFIG.”

Please note, this command will not uninstall any applications from your computer. All MSCONFIG does is prevent these applications from automatically starting when Windows boots up.

To do this:

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.

2. Type “MSCONFIG” without the quotes, and click “OK.” This should open the System Configuration Utility.

3. Click on the “Services” tab and check the “Hide All Microsoft Services” check box near the bottom, then click the “Disable All” button. (You MUST click “Hide all Microsoft Services”)

4. Next go to the “Startup” tab and click the “Disable All” button.

5. Once these items are all disabled, click the “OK” button and you will get a prompt to restart your computer. Please restart your computer.

6. Once you return to Windows, please try connecting to the game again. If your issue is not resolved by using MSCONFIG, please generate a new Game Advisor report prior to disabling MSCONFIG. That way, we can see what, if anything wasn’t disabled by these steps.

To reverse these settings, simply run MSCONFIG again and click “Normal Startup” on the first window labeled “General.”

Note: If you need a specific application to run with Windows but still want to use MSCONFIG, just follow the above instructions and on step 4, re-check any application you feel needs to start with Windows. Examples would be wireless connection software, mouse or keyboard applications or even security applications. Please note that security applications can often be a contributing factor to such issues. If you haven’t done so already, please also disable any Anti-virus, Firewall or other security applications for testing purposes.

Hi everyone.

Thanks. As already noted previously, the best way to help us finding these fellows is by using the in-game reporting tool or by sending a ticket with a screenshot and as many details as possible to the customer support.

I will proceed now to close this thread.
Thanks again.

Resolved. Thanks!

Thanks for the feedback, ShadyNZL.

Hey guys this does appear to be a bug that we’re definitely looking into. Hope to get this worked out for you guys as soon as possible!

Hi Everyone,

First of all I moved this thread to the appropriate subforum.

I also edited the title to something that -I hope- will fit more to what Penence suggested.

Please stay constructive and respectful on this topic.

Thank you!

Hi everyone.

As Jnaathra has correctly pointed out, this thread exists already in the same subforum so I will proceed now to close this one and for further conversation I would ask you all to visit this thread and keep on there with the discussion.

Thank you very much for your understanding!

Hi,

Since we have the same thread here, I will close this one in order to avoid duplicate.

Thanks!

Hi everyone.

Thanks. I have taken note of this situation and will forward it.

I would also like to add that every time you see another suspicious player or another example of exploit, please, send a report (with a screenshot, if possible) to the following email address: exploits@arena.net, where it will be looked into.

I will proceed now to close this thread. Again, thanks!

Hi everyone.

I just moved the thread to this subsection, Audio, as it fits more here and will receive more attention from other users.

Hi everyone.

I moved the thread to this section as it seems to me it will receive more attention from other players here.

Hi everyone.

Cazio, I have noted down your concerns. Our team receives a great deal of gold sellers reports per day and of course it matters to us, as these attitudes do not help in any way the community of Guild Wars 2. At the moment our team deals with other urgent issues though and that is why it may take time till we have dealt with all your gold-seller reports.

However, we would like to encourage you to keep on reporting. You have two ways, you can either use the internal in-game reporting tool or send a ticket with a screenshot and as many details as possible about the issue.

I will not proceed to close this thread.
Thank you very much for your concerns.

Unsure how long we’ll run them right now. Thats why I only said a couple weeks

The 24 hour matches were good for getting servers into initial ranking brackets, but it does significantly change how people approach the game and we’re hoping the 1 week matches will make people feel a little better about investing significant resources into their holdings.

We intend to make it so retaliation does not effect siege weapons. No ETA, but we’re looking into it.

The match that ends Friday September 14 is scheduled to be our last 24 hour match.

The match that starts on Friday will be 1 week in length. We anticipate having week long matches for a couple weeks before switching to the 2 week format.

We are switching to a 1 week schedule so we can continue to let the ranking formula adjust server rankings faster than every 2 weeks, and it will hopefully help people get acclimated to the cadence of a longer match.

EDIT: Should have mentioned that we have been resetting the matches at 4:00PM PDT (11:00PM UTC), but we are considering changing that to 5:00PM PDT (12:00 AM UTC) to align with our achievement reset times.

Starting on September 1 we began using the results of the 24 hour WvW matches to begin rematching worlds using our matchmatching system. We needed to fix a few bugs with the matchmaking server in the first few days which is why our data starts at that point.

Below are the current up to date rankings for all worlds. At some point we would like to deliver this data in a much better format but for now we just want to get the data out there for everyone to take a look at.

I am still trying to format the results of the 24 hour matches so I can start posting them here as well, but right now I have an excel table with lots of columns that I need to convert over and it’s not playing nice. Hopefully I can post them sometime in the next few days. I’ll try to update this thread with current rankings whenever possible.

North American World Rankings
2143.02 Henge of Denravi
2047.43 Stormbluff Isle
2044.01 Jade Quarry
1987.6 Eredon Terrace
1778.2 Isle of Janthir
1736.46 Crystal Desert
1727.17 Dragonbrand
1693.44 Blackgate
1598.21 Fort Aspenwood
1595.57 Sea of Sorrows
1570.33 Tarnished Coast
1533.33 Gate of Madness
1529.41 Yak’s Bend
1447.74 Maguuma
1432.65 Ehmry Bay
1388.46 Sorrow’s Furnace
1371.21 Sanctum of Rall
1367.18 Darkhaven
1334.71 Northern Shiverpeaks
1169.81 Anvil Rock
1125.78 Borlis Pass
1022.02 Ferguson’s Crossing
723.686 Devona’s Rest
615.89 Kaineng

European World Rankings
2058.176 Vizunah Square
1886.71 Far Shiverpeaks
1866.576 Riverside
1804.8 Desolation
1723.34 Augury Rock
1702.86 Arborstone
1695.781 Elona Reach
1674.053 Kodash
1662.167 Gunnar’s Hold
1630.724 Seafarer’s Rest
1625.987 Blacktide
1607.816 Baruch Bay
1562.81 Aurora Glade
1551.208 Fort Ranik
1549.531 Jade Sea
1545.292 Gandara
1446.024 Underworld
1414.024 Abaddon’s Mouth
1357.828 Vabbi
1352.937 Ring of Fire
1302.943 Piken Square
1255.43 Whiteside Ridge
1206.487 Miller’s Sound
1147.409 Dzagonur
1133.909 Drakkar Lake
915.472 Ruins of Surmia
820.931 Fissure of Woe

Hey everyone, sorry to not post about this sooner, the last few days have been a little hectic and I wanted to verify a couple things first about the issues we’ve been seeing with the queues before posting anything.

As many of you know, it is possible for someone to queue up for a map after you and get in first. We’re trying to get that fixed as soon as possible but unfortunately we still need a bit more time to solve the problem. We will definitely keep you updated when there is any news on our progress.

I have been checking the queue sizes and wait times for each matchup, and there are a couple interesting things I’ve observed so far that may help reduce queue times for some of you.

Worlds at the top of the rankings can have queues that reach multiple hours (particularly for the Eternal Battlegrounds map), but most of the worlds in the bottom half of the ranking quite frequently have open spots in at least a few maps, and the lower ranked the server is, the more likely it is that there are spots available. I’ll be posting the up to date world rankings shortly.

When there are queues for every map, the wait time for borderland maps tends to be shorter. Enemy team borderlands tend to have the smallest queues for just about every team so you may want to try entering those maps first before attempting to queue for the Eternal Battlegrounds. If you are just entering the queue for the battlegrounds and not checking the borderlands maps first to see if they have space open, you could be missing out on playing in the Borderlands while you wait for a spot to open up for you in the Battlegrounds.

That being said, while we still have worlds that consistently have open spots for more players, it would be fantastic if some players out there could help us spread the WvW population out a bit so we don’t have a few heavily stacked populations facing large queues on some worlds while many other worlds still have room to support people.

While I know this isn’t what most of you wanted to hear, I also want all of you to know that we are still investigating numerous other options we can take to help resolve some of these ongoing queue issues and we’ve been discussing them internally every day to see what would provide everyone with the best long term solution, but we wont have anything ready on that front for quite a while.

Ideally, we would see some people move from worlds with extreme queue times to worlds that need additional people and start building up active wvw communities there as well. Having more worlds with heavily active populations in WvW will be a very good thing for the long term health of the game, and spreading out the population will help reduce the queue times on the worlds with the longest queues.

While queues do indeed suck, the fact that they are this bad is because so many of you are trying to play and that is actually one of the best possible problems we can have at this point. It may sound silly, but it means that there are quite a few of you out there are enjoying the game and we’re thrilled that so many of you are out there trying to fight for your world. We will do our best to make sure you can.

Finally, I would like to ask everyone to post any additional queue comments to this thread only from now on and refrain from creating additional threads about it.

Thank you all for your understanding and patience.

Our WvW team will be publishing a blog post very shortly with a full update on everything related to WvW, including the schedule coming up.

I posted the answer to this same question in the WvW forum yesterday, so make sure bounce keep and keep an eye out for recent posts, your answers might be closer than you realize

Aha, I finally got my GM tag added, so this should up as an official post. Anyway, we’re currently looking at the issue, it’s definitely not intentional. Thanks!

Thanks for the specific info, I’ll take a look at it tomorrow!

Checkpoints are very different from saving/restoring a quest that’s in progress. Checkpoints are really just resurrect points, but trying to restore a mission “in progress” means saving the state of all of the monters, enemies, quest steps, etc. There’s a lot of behind-the-scenes scripting that goes on quests, and trying to save/restore the state in a way that wouldn’t introduce new bugs is extremely difficult, at least in an MMO that isn’t set up to “save” stuff like a single player game might be.

Computer.4816:

DrakeWurrum.6049:

prinnums.5870:

u have got to be kidding me u have time to edit my post but u dont have time to fix my account… wow GREAT SERVICE.

Believe it or not, it’s not every single employee’s job to work on this. Some people have more pressing issues. Some people are entirely paid to handle things on the forums for PR purposes, and do not have the experience or know-how necessary for fixing these issues.

We are not asking the people paid to handle things on the forums or PR purposes to FIX the issue. We need them to give us feedback and explain what is the current situation. They are paid for that, and its supposed to be their work no? Ever hear that anxiety kills? I just believe that ArenaNet should be more professional in handling their approach to problems.

Try reading the sticky post call Tickets for Review above. It will show that players get updates several times a day.

Tartarus.5368:

I got mine restored after 5 days. Only problem is I cannot login because I think the hacker is still on my account. Anyone know a way to boot him?

Please update your ticket and let the team know — they will help you re-secure the account.

khaosllama.6923:

no, I didn’t buy gold but at the moment my mailbox is full of people just sending me money over and over from different names, I haven’t accepted any of it but want to know if there are consequences if I did.

Hey, can you let me know the names of the people who are sending you gold? Do it via Private Message, please, so we can look into this. I appreciate your honesty and your desire to do the right thing!

We have revealed previously that someday, there will be Guild Halls in the game yes.

You’ve submitted a ticket. Please wait for a response.